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BIBLIOGRAPHY

Ajzen, I., & Madden, T. J. (1986). Prediction of goal-directed behavior: Attitudes,

ArlinaNurbaityLubis (2018). Linking Competitive Strategies with Human Resource

Bickart, B., & Schindler, R. M. (2001). Internet Forums as Influential Sources of

Chua, A. Y. K., & Banerjee, S. (2016). Helpfulness of user-generated reviews as a

Festinger, L. (1957). A theory of cognitive dissonance. In Stanford University Press

Petty,R.E.,Kao,C.F.Cacioppo, J. T., & Rodriguez, R. (1986). Central and peripheral

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