Haneen Offer
Haneen Offer
Haneen Offer
Job Proposal
Date 02-Nov-2023
Reference HR-JP-2327
We were all very excited to meet and get to know you over the past few days. We have been
impressed with your background and would like to formally offer you the position of Customer
Service Advisor.
This is a full-time position. You will be covering different shifts covering 24/7 based on the shift
model that will be provided to you. You will be reporting to the Team Leader, within the
Operations Department.
We offer you a fixed- term employment contract for a period of 6 months, upon starting, you
will go through a 3 months’ probation period, your performance within your first 3 months will
be evaluated by your direct manager to be confirmed within your role. The Job Offer Letter
is valid until 01-Nov-2023 .
You undertake to perform the usual procedures for employment by providing the required
documents, signing the employment contracts and / or any other documents requested in
accordance with Webhelp Jordan recruitment policy. If the documents are not completed on
time, Webhelp will have the right to end your contract. Please note that this Job Proposal is
conditional on the fulfillment of the forementioned.
By signing this job offer Employee confirms that he/she is going to use his/her own tech device
and internet at home, in case of any urgent needs to work from home. These tech devices should
be (dedicated laptop or PC, good internet speed limit, a dedicated room for them to work with no
disturbance and headsets)
Webhelp will deliver the required trainings for you to be able to perform the minimum of the
job. You will be subjected to successfully complete the trainings and pass the related exams
conducted by the training team. Failure to pass these tests, will result in termination of your
contract immediately within the legal probation time without any compensation. By signing this
proposal, you confirm that you have been informed about the process and you accept the
provided conditions.
Kind Regards,
Signature: ________________________
Date: 01/11/2023
Signature: