GW - BH 3-6K - User Manual-EN
GW - BH 3-6K - User Manual-EN
GW - BH 3-6K - User Manual-EN
AC-Coupled Inverter
BH Series
V1.6-2024-01-25
Content User Manual V1.6-2024-01-25
TABLE OF CONTENTS
01 Introduction............................................................... 1
1.1 Operation Modes Introduction.................................................................1
1.2 Safety and Warning....................................................................................2
1.3 Product Overview.......................................................................................4
02 Installation Instructions.............................................. 5
2.1 Unacceptable Installations........................................................................5
2.2 Packing List.................................................................................................6
2.3 Mounting.....................................................................................................7
2.3.1 Installation Requirements................................................................................. 7
2.3.2 Installing the Inverter........................................................................................ 8
2.4 Electrical Wiring Connection...................................................................10
2.4.1 PE Cable Connection........................................................................................10
2.4.2 Battery Wiring Connection..............................................................................11
2.4.3 On-Grid&Back-up Connection.........................................................................12
2.4.3 Smart Meter & CT Connection........................................................................16
2.4.4 Anti-Reverse Function Connection.................................................................18
2.4.5 WiFi Module Connection..................................................................................18
2.5 Communication Connections.................................................................19
2.5.1 BMS Connection................................................................................................19
2.5.2 DRED & Remote Shutdown Connection.........................................................19
2.6 Earth Fault Alarm Connection.................................................................20
03 Manual Operation..................................................... 24
3.1 Wi-Fi Configuration..................................................................................24
3.2 SolarGo......................................................................................................25
3.3 SEMS Portal...............................................................................................26
3.4 CEI Auto-Test Function.............................................................................26
3.5 Startup/shutdown Procedure.................................................................26
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User Manual V1.6-2024-01-25 Content
04 Other....................................................................... 27
4.1 Error Messages.........................................................................................27
4.2 Troubleshooting.......................................................................................29
4.3 Disclaimer..................................................................................................33
4.4 Technical Parameters .............................................................................35
4.4 Quick Checklist To Avoid Dangerous Conditions..................................39
Appendix...................................................................... 40
3
01 Introduction User Manual V1.6-2024-01-25
01 Introduction
The inverter is designed for both indoor and outdoor use, which could be used with or without
existing grid-tied inverter systems to store energy using batteries.
Energy produced from the grid-tied inverters will be used to optimize self-consumption, excess
will be used to charge the battery, anymore could be exported to the grid. Loads will be supported
in priority by grid-tied system, then battery power, if more power is needed, energy will be
imported from the grid.
Mode I Mode II
Energy from grid-tied inverters optimize loads, When energy from grid-tied inverters is
excess will be used to charge the battery, weak, battery will discharge to support the
anymore will be exported to the grid. load in priority together with the grid.
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User Manual V1.6-2024-01-25 01 Introduction
Caution!
Failure to observe any warnings contained in this manual may result in injury.
This side up! This package must always be transported, handled and stored in such
a way that the arrows always point upwards.
No more than six (6) identical packages being stacked on each other.
Fragile - The package/product should be handled carefully and never be tipped over
or slung.
Keep dry! The package/product must be protected from excessive humidity and
must be stored under cover.
This symbol indicates that you should wait at least 5mins after disconnecting the inverter
5min from the utility grid and from the PV panel before touching any inner live parts.
CE mark.
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01 Introduction User Manual V1.6-2024-01-25
Safety Warnings
Any installation and operation on inverter must be performed by qualified electricians,
in compliance with standards, wiring rules or requirements of local grid authorities or
companies (like AS 4777 and AS/NZS 3000 in Australia).
Prohibit to insert or pull the AC and DC terminals when the inverter is running.
Before any wiring connection or electrical operation on inverter, all battery and AC power
must be disconnected from inverter for at least 5 minutes to make sure inverter is totally
isolated to avoid electric shock.
The temperature of inverter surface might exceed 60℃ during working, so please make sure
it is cooled down before touching it, and make sure the inverter is untouchable for children
Do not open inverter cover or change any components without GoodWe's authorization,
otherwise the warranty commitment for the inverter will be invalid.
Usage and operation of the inverter must follow instructions in this user manual, otherwise
the protection design might be useless and warranty for the inverter will be invalid.
Appropriate methods must be adopted to protect inverter from static damage. Any damage
caused by static is not warranted by GoodWe.
The inverter, with built-in RCMU, will exclude possibility of DC residual current to 6mA, thus in
the system an external RCD (type A) can be used(≥30mA).
In Australia, the inverter internal switching does not maintain neutral integrity, which must
be addressed by external connection arrangements like in the system connection diagram for
Australia.
In Australia, output of Back-Up side in switchbox should be labeled "Main switch UPS supply",
the output of normal load side in switch box should be labeled "main switch inverter supply".
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User Manual V1.6-2024-01-25 01 Introduction
Communication
Battery Terminal CAN Communication Port
1. 2. Module Port (WiFi or 3.
(BAT+/-) - BMS
LAN)
RS485 Communication
4. 5. Back-Up Port 6. On-Grid Port
Port - METER
LED Indicators
1 ON = SYSTEM IS READY
6 ON = BATTERY IS CHARGING
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01 Introduction User Manual V1.6-2024-01-25
28 OFF = NO FAULT
02 Installation Instructions
2.1 Unacceptable Installations
Please avoid the following installations which will damage the system or the Inverter.
The following installations should be avoided. Any damage caused will not be covered by the
warranty policy.
Inverters should not be installed in multiple phase combination.
Wi-Fi SYSTEM BACK-UP BATTERY GRID ENERGY COM WIFI FAULT Wi-Fi SYSTEM BACK-UP BATTERY GRID ENERGY COM WIFI FAULT
RESET RESET
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User Manual V1.6-2024-01-25 02 Installation Instructions
SMART METER
Smart Meter
USB
Battery
Reset
Back-up
Wi-Fi SYSTEM BACK-UP BATTERY GRID ENERGY COM WIFI FAULT Wi-Fi SYSTEM BACK-UP BATTERY GRID ENERGY COM WIFI FAULT Wi-Fi SYSTEM BACK-UP BATTERY GRID ENERGY COM WIFI FAULT Wi-Fi SYSTEM BACK-UP BATTERY GRID ENERGY COM WIFI FAULT
RESET RESET RESET RESET
Wi-Fi
RESET
SYSTEM BACK-UP BATTERY GRID ENERGY COM WIFI FAULT
Battery Wi-Fi
RESET
SYSTEM BACK-UP BATTERY GRID ENERGY COM WIFI FAULT
Back-up Battery
On-Grid
On-Grid or back-up side cannot connect to Inverter battery input cannot connect to
any ac generator. incompatible batteries.
WiFi Module
Documentation x 1 ON-GRID AC BACK-UP AC
and Remover x 1
unlock tool x N unlock tool x N
6
02 Installation Instructions User Manual V1.6-2024-01-25
2.3 Mounting
2.3.1 Installation Requirements
Installation Environment Requirements
1. Do not install the equipment in a place near flammable, explosive, or corrosive materials.
2. Install the equipment on a surface that is solid enough to bear the inverter weight.
3. Install the equipment in a well-ventilated place to ensure good dissipation. Also, the
installation space should be large enough for operations.
4. The equipment with a high ingress protection rating can be installed indoors or outdoors.
The temperature and humidity at the installation site should be within the appropriate range
(60°C for outdoor unconditioned with solar effects).
5. Install the equipment in a sheltered place to avoid direct sunlight, rain, and snow. Build a
sunshade if it is needed.
6. Do not install the equipment in a place that is easy to touch, especially within children’s
reach. High temperature exists when the equipment is working. Do not touch the surface to
avoid burning.
7. Install the equipment at a height that is convenient for operation and maintenance, electrical
connections, and checking indicators and labels.
8. Install the equipment away from electromagnetic interference.
Mounting Support Requirements
• The mounting support shall be nonflammable and fireproof.
• Make sure that the support surface is solid enough to bear the product weight load.
• Do not install the product on the support with poor sound insulation to avoid the noise
generated by the working product, which may annoy the residents nearby.
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User Manual V1.6-2024-01-25 02 Installation Instructions
1
Please use the mounting bracket as a template to drill 4 holes in the correct
positions (e.g. 10mm in diameter and 80mm in depth).
Use the expansion bolts in the accessory box and tightly attach the mounting
bracket to the wall.
Note: The bearing capacity of the wall must be greater than 25kg. Otherwise, the wall
may not be able to prevent the inverter from dropping.
wall bracket
195mm expansion pipe
115mm
130mm
self-tapping screws
8
02 Installation Instructions User Manual V1.6-2024-01-25
2
Carry the inverter by holding the heat sink on two sides and place the inverter on
the mounting bracket.
Wi-Fi Wi-Fi
RESET SYSTEM RESET SYSTEM
BACK-U BACK-U
P P
BATTER BATTER
Y Y
GRID GRID
ENERGY ENERGY
COM COM
WIFI WIFI
FAULT FAULT
3 The inverters can be locked for anti-theft purposes if this is necessary for individual
requirements.
1.2~2N·m
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User Manual V1.6-2024-01-25 02 Installation Instructions
• Disconnect the AC output switch of the inverter to power off the equipment before any
electrical connections. Do not work with power on. Otherwise, an electric shock may occur.
• Perform electrical connections in compliance with local laws and regulations. Including
operations, cables, and component specifications.
• If the tension is too large, the cable may be poorly connected. Reserve a certain length of
the cable before connecting it to the inverter cable port.
NOTICE
• Wear personal protective equipment like safety shoes, safety gloves, and insulating gloves
during electrical connections.
• All electrical connections should be performed by qualified professionals.
• Cable colors in this document are for reference only. The cable specifications should meet
local laws and regulations.
WARNING
• The PE cable connected to the enclosure of the inverter cannot replace the PE cable
connected to the AC output port. Both of the two PE cables must be securely connected.
• Make sure that all the grounding points on the enclosures are equipotential connected
when there are multiple inverters.
• To improve the corrosion resistance of the terminal, it is recommended to apply silica gel or
paint on the ground terminal after installing the PE cable.
• The PE cable should be prepared by customers. Recommended specifications:
• Type: single-core outdoor copper cable
• Conductor cross-sectional area S ≥ 4mm2
L=L1+(1-2)mm L1
Copper, ≥4mm2
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02 Installation Instructions User Manual V1.6-2024-01-25
Make sure battery breaker is off and battery nominal voltage meet the specification
before connecting battery to inverter and make sure inverter is totally isolated from AC
power.
Please following the steps as bellow strictly. Use improper wire may cause bad contact and high
impedance, which is dangerous to the system.
• Use the right BAT plugs in the accessory box.
• Use the tin-plated cables with a conductor cross section of 4 to 6 mm² (AWG 10) because
the maximum battery current is 25A (for BH3.6-6kW) and 32A (for BH3kW). Battery cable
requirements are shown as below.
B
A Outside diameter 5.5-8.0 mm
C
B Conductor core section 4-6 mm2
7mm
7mm
Note
Note
• Please use BAT plugs and connectors in
• BAT cable must be tightly crimped into the
the accessory box.
connectors.
• BAT cable should be standard, 4-6mm2
• For Amphenol connector, the limit buckle
BAT cable.
cannot be pressed.
• There will be a click sound if connectors are
inset correctly into BAT plugs.
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User Manual V1.6-2024-01-25 02 Installation Instructions
Note: There will be a click sound if connectors are inset correctly into BAT plugs.
Note: For the compatible lithium batteries (Pylon/BYD) connection, please refer to
battery connection.
When there is no need to connect AC cables, the terminal cover should not be removed
from the ON-GRID and Back-UP ports to ensure that the ports are protected and there is
no risk of electric shock for personnel.
An external AC breaker is needed for on-grid connection to isolate the inverter from the utility
grid when necessary.
Note: Backup function is optional for only German market, even though the hardware connector is
always there.
The requirements for the on-grid AC breaker are shown below.
Note: The absence of AC breaker will lead to inverter damage if an electrical short circuit happens on
grid side.
AC breaker
AC breaker AC breaker
Grid
12
02 Installation Instructions User Manual V1.6-2024-01-25
1 2
12-14mm 5
4
Φ: 13-22mm
3
2
1
10-15mm
Copper, 8≤S≤10mm2
3
2
5
7 6 3
1
8 4 Click
M3
0.8N·m
4-A Type I
Click
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User Manual V1.6-2024-01-25 02 Installation Instructions
4-B Type II
Click
Note:
1. An external AC breaker (≥32A) is needed for Back-Up connection to be isolate when necessary.
2. The absence of AC breaker on Back-Up side will lead to inverter damage if only electrical short-circuit
happened on Back-Up side. And Back-Up function cannot turn off under On-Grid condition.
3. Make sure the terminal cover is rightly locked onto the terminal.
1 2
7-9mm
Φ: 10-14mm 3
1
4
7-10mm
Copper, 4mm2≤S≤6mm2 2
4
2
L
N
PE
Click
3
6
M3
5
7
0.8N·m
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02 Installation Instructions User Manual V1.6-2024-01-25
4-A Type I
1
1
2
2
3
Click
4-B Type II
Click
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User Manual V1.6-2024-01-25 02 Installation Instructions
16
02 Installation Instructions User Manual V1.6-2024-01-25
The single-phase Smart Meter with 2 CTs in product box is compulsory for the system
installation, used to detect grid voltage and current direction and magnitude, further to instruct
the operation condition of the inverter via RS485 communication.
Make sure the AC cable is totally isolated from AC power before connecting the Smart
Meter and CT.
Note:
1. The Smart Meter and CT is well configured, please do not change any setting on smart meter.
2. CT must be connected on the same phase with smart meter power cable.
3. Please use the Smart Meter with CT in product box.
4. CT cable is 3m as default, could be extended to max 5m.
5. Smart Meter communication cable (RJ45) is attached on the inverter ("To Smart Meter" cable),
could be extended to max 100m, and must use standard RJ45 cable and plug, as the diagram:
Single-Phase
Grid-Tied inverter
CT1
L
House → Grid
GM1000D
N
SMART METER
USB
Reset
Grid
BH
PV CT2
House → Grid
Load
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User Manual V1.6-2024-01-25 02 Installation Instructions
2 Orange NC NC 485_B
4 Blue CAN_H NC NC
8 Brown NC 485_A1 NC
POWER
POWER Not working Working / ENERGY
COM
ENERGY / Importing Exporting
Make sure AC cable is totally isolated from AC power before connecting Smart Meter &
CT.
The Smart Meter with CT in product box is compulsory for the system installation, used to detect
grid voltage and current direction and magnitude, further to instruct the operation condition of
the inverter via RS485 communication.
Note:
1. The Smart Meter with CT is well configured, please do not change any setting on Smart
Meter.
2. One Smart Meter can only be used for one inverter.
3. CT must be connected on the same direction as the CT indicated.
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02 Installation Instructions User Manual V1.6-2024-01-25
If the system (connected with grid-tied inverters) requires anti-reverse function, it is operable
but please note:
1. This diagram is only for installation where has exporting power limit function requirement.
2. For anti-reverse function, will also need set on SolarGo App > Adcanced Setting > Power
Limit.
3. This diagram only be reasonable if grid-tied inverter has anti-reverse function itself. And the
power limitation value shall be set on grid-tied inverter.
4. When using anti-reverse function, it would buy about 100W from the grid.
Single-Phase
Grid-Tied inverter
CT1
GM1000D L
House → Grid
N
SMART METER
USB
Grid
Reset
BH
[1]
CT2
PV
House → Grid
Load
[1] This cable is a theoretical connection supporting anti-reverse function, which could be
different for different grid-tied inverters.
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User Manual V1.6-2024-01-25 02 Installation Instructions
Note: DRED device should be connected through "DRED port" as the figure
shows.
Note:
The 6-pin terminal in the inverter has the same
function of DRED device. Please leave it in the
inverter if no external device connected.
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02 Installation Instructions User Manual V1.6-2024-01-25
For DRED:
1: DRM1/5
2: DRM2/6
123456
3: DRM3/7
4: DRM4/8
Screw Nut The Screw Cap
5: REFGEN Insulator
6: COM/DRMO RS485 Cable
communication board
5: REFGEN
6: COM/DRMO
Screw Nut The Screw Cap
Insulator
RS485 Cable
communication board
5
Connect the terminal to the right position
onto the inverter.
21
02 Installation Instructions
Note: This diagram indicates the wiring structure of the inverter, not the electric wiring standard.
22
User Manual V1.6-2024-01-25
The E-N link applies to Australia, New Zealand, South Africa etc.
Circuit Breaker Recommended Please refer to local regulations.
Model ① ② ③ ④ ⑤
Power ON
GW3K-BH 50A/230V AC breaker 32A/230V AC breaker
Wiring system
Turn on
GW3600-BH 40A/600V 50A/230V AC breaker 32A/230V AC breaker Depends
DC
GW5000-BH 63A/230V AC breaker 32A/230V AC breaker on loads Power OFF
Breaker
GW6000-BH 63A/230V AC breaker 40A/230V AC breaker Turn off
02 Installation Instructions User Manual V1.6-2024-01-25
[1] For batteries with attached switch, the external DC switch is not necessary.
[2] Only for lithium battery which has BMS communication.
[3] Direction of the CT cannot be connected in reverse, please follow "House > Grid" direction to
do the connection.
For Spain Grid code, the output max. apparent power of GW6000-BH is 6KVA and will be less
than 5kVA exported to grid limited by CT controller and power meter.
If the generation facility to be connected to the supply network with more than 5 kVA power in
single phase, connection of the facility to the network shall be three-phase with an imbalance
between phases of less than 5kW.
Note: According to australian safety country, the neutral cable of on-grid side and back-up side must be
connected together, otherwise back-up function will not work.
This diagram is an example for an application that neutral connects with the PE in a
distribution box.
For countries such as Australia, New Zealand, South Africa, etc., please follow local wiring
regulations!
Distribution box
L L
N RCD N Backup
BMS PE Loads
Do not connect this terminal when
Back-Up the neutral wire and PE wire are
connected together.
Battery Meter RS485 Smart
Hybrid Inverter
Meter
L CT L
N N Grid
PE PE
On-Grid N-BAR
RCD E-N
Link
Grounding screw hole in E-BAR E-BAR
the lower right corner
L N PE
Normal Loads
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User Manual V1.6-2024-01-25 02 Installation Instructions
This diagram is an example for an application in which neutral is separated from the PE in
the distribution box.
For countries such as China, Germany, the Czech Republic, Italy, etc., please follow local wiring
regulations!
Note: Backup function is optional in German market. Please leave backup side empty if backup function
is not available in the inverter.
When the inverter is working in backup mode, neutral and PE on the backup side are connected via the internal
relay. Also, this internal relay will be open when the inverter is working in grid-tied mode.
Distribution box
L L
N RCD N Backup
BMS
PE Loads
Back-Up
Hybrid Inverter
Battery Meter RS485 Smart
Meter
L CT L
N N Grid
PE PE
On-Grid
RCD
Grounding screw hole in E-BAR E-BAR
the lower right corner
L N PE
Normal
Loads
Note: After the inverter is installed and worked normal when the grid connected , please turn off the grid
power to check whether the Back-Up function is normal, which can avoid the problems in subsequent
uses.
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03 MANUAL OPERATION User Manual V1.6-2024-01-25
03 Manual Operation
3.1 Wi-Fi Configuration
This part shows the configuration using a web page.
Wi-Fi configuration is absolutely necessary for online monitoring and maintenance.
Preparation:
1. The inverter must be powered up with battery or grid power.
2. A router with internet access to the website www.semsportal.com is required.
1
10.10.100.253
1. Connect Solar-Wi-Fi* to your PC or
smart phone (* its name is the last 8
characters of the inverter's serial number); Admin(U): admin
Password:12345678.
Password: admin
2. Open your browser and logon to
10.10.100.253 Admin (User): admin; Password: Remember the password (R)
admin. OK Cancel
3. Then click "OK".
2 3
1. Click "Start Setup" to choose your router. 1. Fill in the password of the router, then
2. Then click "Next". click "Next".
Device information 2. Click "Complete".
Firmware version 1.6.9.3.38.2.1.38
MAC address 60:C5:A8:60:33:E1 Add the wireless network manually
Wireless AP mode Enable
SSID Solar-Wi-Fi Network name (SSID) Wi-Fi-Test
IP address 10.10.100.253 Encryption method WPA/WPA2-PSK
Wireless STA mode Disable Encryption algorithm AES
Router SSID WiFi_Bum-in
Encryption method WAP/WAP2-PSK Please enter the wireless network password:
Encryption algorithm AES Password (8-63 characters) Router password
Router Password WiFi_Bum-in Show psk
Note: The SSID and password are case sensitive. Please make
No router, weak Wi-Fi signal, or the password is not correct sure all parameters of the wireless network match those of the
router, including the password.
Help: The wizard will help you to complete setup
within one minute. Back Next
Start Setup
Save success!
Please select your current wireless network
SSID AUTH/ENCRY RSSI Channel
Wi-Fi_Burn-in WPAPSKWPA2PSK/TKIPAES 66 1
Wi-Fi_Burn-in WPAPSKWPA2PSK/TKIPAES 100 1
Wi-Fi_Burn-in WPAPSKWPA2PSK/TKIPAES 70 1
Wi-Fi_Burn-in2 WPAPSKWPA2PSK/TKIPAES 72 1
Refresh
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User Manual V1.6-2024-01-25 03 MANUAL OPERATION
Note:
1. Please make sure the password, Encryption method / algorithm is the same as the router's.
2. If everything is right well, the Wi-Fi LED on inverter will change from double blink to quartic blink then
to solid status, which means Wi-Fi has connected to the server successfully.
3. WiFi configuration could also be done on SolarGo App, details please check on SolarGo App.
WiFi Reset
Button Wi-Fi SYSTEM BACK-UP BATTERY GRID ENERGY COM WIFI FAULT
RESET
Do not press the
button if WiFi
monitoring is
working correctly.
WiFi reset WiFi reload
Short press the reset button. Long press the reset button more than 3s.
The WiFi LED will blink for a few seconds. The WiFi indicator will double blink until
the WiFi is configured again.
Note:
The WiFi reset and reload function can be used only when:
1. WiFi disconnects with the internet or cannot connect successfully to the SolarGo App.
2. "Solar-WiFi signal" cannot be found or other WiFi configuration problems exist.
3.2 SolarGo
SolarGo is an external monitoring and configuration application for hybrid inverters and is used
on smart phones or tablets for both Andriod and iOS systems. The main functions are listed as
below:
1. Configure the system to customize functions by the user.
2. Monitor and check the performance of the hybrid system.
3. Access and change the regional settings.
4. Check the inverter firmware version.
5. Set export power limit.
Search SolarGo in Google Play or Apple App Store, or scan the QR
code to download the app.
Operation steps are the same for Android system and iOS system
although the two interfaces are slightly different.
For more detailed opertaion instructions, please refer to SolarGo user SolarGo App
manual in www.goodwe.com.
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03 MANUAL OPERATION User Manual V1.6-2024-01-25
27
User Manual V1.6-2024-01-25 04 OTHER
04 Other
4.1 Error Messages.
The error messages below will be displayed on SolarGo App or reported by e-mail if an error
occurs.
Utility Phase The sequence of The inverter has The L2 and L3 cables are connected
Failure the on-grid wire is detected that in reverse order.
incorrect the phase angles
of L2 and L3 are
reversed
Utility Loss Public grid power Inverter does 1. Check (use multi-meter) if AC side
is not available not detect the has voltage . Make sure grid power is
(power lost or on- connection of grid available.
grid connection 2. Make sure AC cables are
fails) connected tightly and well.
3. If all is well, please try to turn off
AC breaker and turn on again in 5
mins.
VAC Failure Grid voltage is not Inverter detects 1. Make sure safety country of the
within permissible that AC voltage inverter is set right.
range is beyond the 2. Check (use multi-meter) if the AC
normal range voltage (Between L & N) is within a
required by the normal range (also on AC breaker
safety country side)
a. If the AC voltage is high, then
make sure the AC cable complies
with that required on user manual
and the AC cable is not too long.
b. If the voltage is low, make sure
the AC cable is connected well and
the jacket of the AC cable is not
compressed into the AC terminal.
3. Make sure the grid voltage of your
area is stable and within normal
range.
FAC Failure Grid frequency Inverter detects 1. Make sure the safety country of
is not within that the grid the inverter is set right.
permissible range frequency is 2. If safety country is right, then
beyond the please check on the inverter display
normal range if AC frequency (Fac) is within a
required by the normal range.
safety country 3. If FAC failure only appears a
few times and is resolved soon, it
should be caused by occasional grid
frequency unstability.
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04 OTHER User Manual V1.6-2024-01-25
PV/BAT The PV or BAT The total voltage 1. Check if the PV string Voc is lower
Overvoltage voltage is too (open-circuit than the Max PV input voltage of the
high voltage) of each inverter. If the Voc of the PV string is
PV string high, please decrease the number of
is higher than PV panels to make sure that Voc
the maximum DC is within the maximum DC input
input voltage of voltage range of the inverter.
the 2. Check if the battery voltage is
inverter or the lower than the maximum battery
battery voltage is input voltage of the inverter. If
higher than the the battery voltage is high, please
maximum BAT decrease the
input voltage of number of battery packs to make
the inverter sure the voltage is within the
maximum battery input voltage
range of the inverter.
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User Manual V1.6-2024-01-25 04 OTHER
Back-Up Over Back-up side is Total back-up load Decrease back-up loads to make sure
Load over loaded power is higher the total load power is lower than
than the back-up back-up nominal output power.
nominal output
power
4.2 Troubleshooting
Checks Before Turning On AC Power
• Battery connections: Confirm that the connections between the inverter and battery and
that the polarities (+/-) are not reversed. Refer to figure 4.2-1
• On-grid & backup connections: Confirm that the on-grid is connected to the power grid
and that the backup is connected to the loads and that the polarities (e.g. L1/L2/L3/N are in
sequence) are not reversed. Refer to figure 4.2-2.
• Smart Meter & CT connections: Make sure that the Smart Meter and CT are connected
between the house loads and the grid and follow the Smart Meter direction sign on the CT.
Refer to figure 4.2-3.
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04 OTHER User Manual V1.6-2024-01-25
Param
Inverter
SN 93648ET172W0003
Firmware Version 02024
Safety Country Brazil
Work Status Normal (Backup)
Error
Note: For compatible lithium batteries, the BMS status will display "Normal" after selecting the correct
battery company.
Problems During Operation
High Power Fluctuation on Battery Charge or Discharge:
Solution:
Check if there is a fluctuation on load power.
The battery does not charge when the PV power is greater than the load power
Solution:
1. Check the discharge time setting on the APP.
2. Check if the battery is fully charged and also if the battery voltage reaches the "charge
voltage".
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Q: Why does the battery SOC suddenly jump to 95% on the Portal?
A: This normally happens when BMS communications fail when using lithium batteries. If the
batteries enter float charge mode, the SOC is automatically reset to 95%.
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Q: Why does the battery switch always trip when it starts up (lithium battery)?
A: The switch of the lithium battery trips because of following reasons:
1. BMS communication fails.
2. The battery SOC is too low and the battery trips to protect itself.
3. An electrical short-circuit has occurred on the battery connection side. Alternatively, for other
reasons, Please contact the after-sales department.
Q: Why are the data displayed on the homepage different from the param page, like charge/
discharge, PV value, load value, or grid value?
A: The data refresh frequency is different, so there will be data discrepancies between different
pages on the APP as well as between these shown on the portal and APP.
Q: Some columns show NA, like battery SOH, etc. Why does that happen?
A: NA means that the App has not received data from the inverter or server because of
communication problems, such as battery communications and the communications between
inverter and the App.
Q: Can I use other meter brands to take over from the Smart Meter in the system or to change
settings in Smart Meter?
A: No, because the communication protocol is integrated into the inverter and Smart Meter,
other meter brands cannot communicate. Also, any change to the manual settings could cause a
meter communication failure.
Q: What is the maximum current allowed to pass through the CT on the Smart Meter?
A: The maximum current for the CT is 120A.
Other Questions
Q: Will the warranty of the inverter still be valid if, for some special conditions, we cannot follow
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User Manual V1.6-2024-01-25 04 OTHER
4.3 Disclaimer
The inverters are transported, used and operated under environmental and electrical conditions.
The manufacturer has the right to not provide after-sales services or assistance under the
following conditions:
• The inverter is damaged during transfer.
• The inverter is out of the warranty year and an extended warranty is not purchased.
• The inverter is installed, refitted, or operated in improper ways without authorization from the
manufacturer.
• The inverter is installed or used under improper environmental or technical conditions (as
mentioned in this User Manual) and without authorization from manufacturer.
• The installation or configuration of the inverter does not follow the requirements mentioned in
this User Manual.
• The inverter is installed or operated contrary to the requirements or warnings mentioned in
this User Manual.
• The inverter is broken or damaged by any force majeure, such as lightening, earthquake, fire
hazard, storm and volcanic eruption etc.
• The inverter is disassembled, changed or updated on software or hardware without
authorization from the manufacturer.
• The Inverter is installed, used, or operated against any related provisions contained in
international or local policies or regulations.
• Any incompatible batteries, loads or other devices are connected to the system.
• Specifications are subject to change without notice. Every effort has been made to make
this document complete, accurate and up-to-date. However, GoodWe may need to make
some improvements under certain circumstances without advance notice. GoodWe shall not
be responsible for any loss caused by this document including, but not limited omissions
errors,typographical errors, arithmetical errors or listing errors in this document.
If you have any questions or suggestions, please contact GoodWe after-sale.
Note: The manufacturer retains the right to explain all of the contents in this User Manual. To insure
IP66, the inverter must be sealed well; please install the inverters within one day of unpacking; otherwise,
please seal all unused terminals /holes; unused terminals/holes are not allowed to remain open; and
confirm that there is no risk of water or dust entering any terminals/holes.
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Maintenance
WiFi module: Replace or remove the WiFi module using the WiFi
1
module remover, which is delivered in the package. Remove the
communication terminal next to the WiFi module first. Place the
remover horizontally on the WiFi module, then turn the remover to
90° to fasten it and the module together. Press the remover and pull
the module to remove it as the following figure shows.
Notice: If you need to repair or replace parts, contact the after sales
service. 2
1 2
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3
1
1 2
1
3
1
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04 OTHER User Manual V1.6-2024-01-25
Max. Continuous
32 25 25 25
Discharging Current (A)
AC OutputData (On-grid)
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Maximum Output
32.0 40.0 54.0 65.0
Overcurrent Protection (A)
Max. Output Apparent 3,000 (3,600 3,600 5,000 (6,000 6,000 (7,200
Power without Grid(VA) @60sec) (4,320@60sec) @60sec) @60sec)
Maximum Output
32.0 40.0 54.0 65.0
Overcurrent Protection (A)
Nominal Output Voltage (V) 230 (±2%) 230 (±2%) 230 (±2%) 230 (±2%)
Efficiency
Protection
PV Insulation Resistance
Integrated Integrated Integrated Integrated
Detection
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Residual Current
Integrated Integrated Integrated Integrated
Monitoring
General Data
Operating Temperature
-25~+60 -25~+60 -25~+60 -25~+60
Range (℃)
User Interface LED, APP LED, APP LED, APP LED, APP
Self-consumption at Night
<10 <10 <10 <10
(W)*2
Protective Class I I I I
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User Manual V1.6-2024-01-25 04 OTHER
Battery: C
The Decisive Voltage Class
AC: C
(DVC)
Com: A
Mounting Method Wall Mounted Wall Mounted Wall Mounted Wall Mounted
Type of Electrical Supply Single phase Single phase Single phase Single phase
System TN/TT system TN/TT system TN/TT system TN/TT system
*1: For GW5000-BH and GW6000-BH, the grid feed in power for VDE-AR-N 4105 and NRS097-2-
1 is limited 4600VA.
*2: No Back-up Output.
*3: Not all certifications & standards listed, check the official website for details.
*4: AFDPF: Active Frequency Drift with Positive Feedback, AQDPF: Active Q Drift with Positive
Feedback.
*5: 2000m for Australia.
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41
Appendix User Manual V1.6-2024-01-25
Appendix
Protection category definition
Moisture location category definition
Level
Moisture Parameters
3K3 4K3 4K4H
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User Manual V1.6-2024-01-25 01 Introduction
43
GoodWe Technologies Co., Ltd.