TUGAS 2

MATA KULIAH BAHASA INGGRIS

MKWI 4201

DI KERJAKAN OLEH :

NAMA : AYE SYAH AURA RISMA

NIM : 048672842
PRODI : SISTEM INFORMASI-UPBJJ BANDUNG

PROGRAM STUDI SISTEM INFORMASI

FAKULTAS SAINS DAN TEKNOLOGI
UNIVERSITAS TERBUKA (2023.1)
 TUGAS TUTORIAL KE-2
Soal Nomor 1

Perhatikan surat di bawah ini. / Please look at the letter below.

Linda Lau
123 Main Street, Anytown, CA 12345 · linda.lau@email.com

March 5, 2020

Oscar Lee
Managing Editor
Acme Graphic & Design
123 Business Rd.
Business City, NY 54321

1 Dear Ms. Lee,

I would like to invite you to attend our upcoming Liberal Arts department job networking event. The
event will be held on the afternoon of May 1, 2020. We wish to provide our graduating seniors with
an opportunity to meet business leaders in the area who may be looking for new hires who hold
degrees in the Liberal Arts.
2
The event will be held at the Cox Student Center at Northern State University, and will last about 2 to
3 hours. If you have an interest in attending or sending a company representative to meet with our
students, please let me know at your earliest convenience and I can reserve a table for you.
Thank for your time and I hope to hear from you soon.

Respectfully,

3 Linda Lau

Linda Lau
Liberal Arts Department Chair

Pertanyaan / Questions

Identifikasi bagian surat yang ditandai oleh nomor 1-3. / Please identify the part of the letter
numbered 1-3.
Penyelesaian :

Berikut adalah identifikasi bagian surat yang ditandai oleh nomor 1-3:

1. Bagian Pembuka (Salutation) :

- "Dear Ms. Lee,"
Bagian ini adalah sapaan kepada penerima surat, yaitu Ms. Lee.

2. Isi Surat (Body) :

- Paragraf pertama dan kedua yang menjelaskan tujuan surat, detail acara, dan ajakan untuk
menghadiri acara.
- "I would like to invite you to attend our upcoming Liberal Arts department job networking event.
The event will be held on the afternoon of May 1, 2020. We wish to provide our graduating seniors
with an opportunity to meet business leaders in the area who may be looking for new hires who hold
degrees in the Liberal Arts."
- "The event will be held at the Cox Student Center at Northern State University, and will last about 2
to 3 hours. If you have an interest in attending or sending a company representative to meet with our
students, please let me know at your earliest convenience and I can reserve a table for you.
Thank for your time and I hope to hear from you soon."

3. Penutup (Closing) :
- Penutup surat dan tanda tangan.
- "Respectfully
Linda Lau
Linda Lau
Liberal Arts Department Chair"

Bagian-bagian ini masing-masing menunjukkan komponen penting dalam struktur surat resmi.
Soal Nomor 2

Perhatikan surat di bawah ini. / Please look at the letter below.

Bridgestone International Co.

1660 Maple Court

Kennett, MO 63857

July 21, 2021

William Reed

Purchase Manager

The Cooking Store

2175 Rivendell Drive

Mineral City, OH 44656

Dear Mr. Reed,

Thank u for your letter of 4 july inquiring about our latest catalogue, price list, and terms of payment?

We are pleased to enclose our latest catalogue, price list, and terms of payment together with samples
of our promotional gifts. We hope you will find our prices n terms satisfactory.

I look forward to receive your order.

Yours sincerely,

Robert Brown

Robert Brown

Sales Manager

Pertanyaan / Questions

Identifikasi 3 (tiga) kesalahan pada surat di atas. / Please identify 3 (three) errors in the letter above.
Penyelesaian :

Surat tersebut memiliki beberapa kesalahan yang perlu diperbaiki. Berikut adalah tiga kesalahan tersebut:

1. Penggunaan bahasa informal dan singkatan : Kata "Thank u" seharusnya diganti dengan "Thank you"
Hal ini penting untuk menjaga formalitas surat bisnis.

2. Tanda baca : Tanda tanya di akhir kalimat pertama tidak tepat dan seharusnya diganti dengan titik (.).
Contoh kalimat yang benar: "Thank you for your letter of July 4 inquiring about our latest catalogue,
price list, and terms of payment."

3. Gramatika dan struktur kalimat : Kalimat "I look forward to receive your order" seharusnya ditulis
dengan bentuk yang benar, yaitu "I look forward to receiving your order."-
Berikut adalah revisi surat dengan perbaikan :

Bridgestone International Co.

1660 Maple Court

Kennett, MO 63857

July 21, 2021

William Reed

Purchase Manager

The Cooking Store

2175 Rivendell Drive

Mineral City, OH 44656

Dear Mr. Reed,

Thank you for your letter of July 4 inquiring about our latest catalogue, price list, and terms of payment.

We are pleased to enclose our latest catalogue, price list, and terms of payment, together with samples
of our promotional gifts. We hope you will find our prices and terms satisfactory.

I look forward to receiving your order.

Yours sincerely,

Robert Brown

Robert Brown

Sales Manager
Soal Nomor 3
Anda baru saja membeli biskuit secara online dan menerima produk yang kedaluwarsa. Tulislah sebuah
surat singkat sebanyak kurang lebih 100-200 kata yang menyatakan kekecewaan Anda dan bahwa Anda
meminta produk pengganti atau uang kembali.

You ordered some cookies online and received an expired one. Please write a body letter Please write a
body letter in approximately 100-200 words that explains your disappointment and you are asking for a
refund/exchange

Penyelesaian

Kepada Yth. Layanan Pelanggan Toko biskuit renyah Amanda,

Saya baru saja menerima pesanan biskuit yang saya beli melalui situs Anda dengan nomor pesanan
PI/140524/AMD/XI/GRS. Saya sangat kecewa karena biskuit yang saya terima telah kedaluwarsa.

Sebagai pelanggan setia, saya sangat berharap bahwa produk yang saya terima selalu dalam kondisi baik
dan layak konsumsi. Saya meminta penggantian produk yang kedaluwarsa tersebut dengan produk yang
baru atau pengembalian uang secara penuh.

Saya berharap masalah ini dapat segera diselesaikan. Terima kasih atas perhatian dan kerjasamanya.

Hormat saya,

Aye Syah Aura Risma

+6282-1159-4455
[Letter in English]

Dear Customer Service,Amanda biskuit renyah outlet.

I recently received an order of biscuits that I purchased through your website, order number
PI/140524/AMD/XI/GRS. I am very disappointed to find that the biscuits I received are expired.

As a loyal customer, I expect the products I receive to be in good condition and fit for consumption. I
request a replacement of the expired product with a new one or a full refund.

I hope this issue can be resolved promptly. Thank you for your attention and cooperation.

Sincerely,

Aye Syah Aura Risma

+6282-1159-4455
Soal Nomor 4
Anda sedang menggalang dana untuk korban bencana alam dan ada seorang donatur yang memberikan
bantuan dalam jumlah besar. Tulislah sebuah email ucapan terima kasih terkait pemberian donasi
tersebut sebanyak kurang lebih 50-100 kata.

You initiate a fundraising event after a natural disaster and there is one person who donated a large
amount of money. Write a thank you email about the donation in approximately 50-100 words.

Penyelesaian :

Kepada Yth Bpk Suhanda,

Kami mengucapkan terima kasih yang sebesar-besarnya atas donasi besar yang Anda berikan untuk
membantu korban bencana alam. Dukungan Anda sangat berarti bagi mereka yang sedang
membutuhkan. Dengan bantuan Anda, kami dapat memberikan bantuan yang lebih efektif dan
cepat.

Semoga kebaikan Anda mendapatkan balasan yang berlimpah. Terima kasih atas kemurahan hati
dan dukungan Anda.

Hormat kami,

Aye Syah Aura Risma

Staff admin

PT. BERKAH GEMILANG SEJAHTERA

---
[Email in English]

Dear Mr. Suhanda,

We would like to express our deepest gratitude for your generous donation to help the victims of
the natural disaster. Your support is invaluable to those in need. With your help, we can provide
more effective and timely assistance.

May your kindness be greatly rewarded. Thank you for your generosity and support.

Sincerely,

Aye Syah Aura Risma

Staff admin

PT. BERKAH GEMILANG SEJAHTERA