TUGAS TUTORIAL 2 BIG - Rahmat Ma'arif P.P

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Nama : Rahmat Ma’arif Patrianto Putra

NIM : 051756311

TUGAS TUTORIAL KE-2


Soal Nomor 1

Perhatikan surat di bawah ini. / Please look at the letter below.

Linda Lau
123 Main Street, Anytown, CA 12345 · linda.lau@email.com

March 5, 2020

Oscar Lee
Managing Editor
Acme Graphic & Design
123 Business Rd.
Business City, NY 54321

1 Dear Ms. Lee,

I would like to invite you to attend our upcoming Liberal Arts department job networking event. The
event will be held on the afternoon of May 1, 2020. We wish to provide our graduating seniors with
an opportunity to meet business leaders in the area who may be looking for new hires who hold
degrees in the Liberal Arts.
2
The event will be held at the Cox Student Center at Northern State University, and will last about 2 to
3 hours. If you have an interest in attending or sending a company representative to meet with our
students, please let me know at your earliest convenience and I can reserve a table for you.
Thank for your time and I hope to hear from you soon.

Respectfully,

3 Linda Lau

Linda Lau
Liberal Arts Department Chair

Pertanyaan / Questions

Identifikasi bagian surat yang ditandai oleh nomor 1-3. / Please identify the part of the letter numbered
1-3.

Answer :

1. “Dear Ms. Lee”, is salutation


2. Number 2 is body of the letter, where the author (Linda Lau) would like to invite Ms. Lee to attend
upcoming Liberal Arts department job networking event on May 1, 2020
3. Sincerely of Linda Lau as Liberal Arts Department Chair
Soal Nomor 2

Perhatikan surat di bawah ini. / Please look at the letter below.

Bridgestone International Co.

1660 Maple Court

Kennett, MO 63857

July 21, 2021

William Reed

Purchase Manager

The Cooking Store

2175 Rivendell Drive

Mineral City, OH 44656

Dear Mr. Reed,

Thank u for your letter of 4 july inquiring about our latest catalogue, price list, and terms of payment?

We are pleased to enclose our latest catalogue, price list, and terms of payment together with samples
of our promotional gifts. We hope you will find our prices n terms satisfactory.

I look forward to receive your order.

Yours sincerely,

Robert Brown

Robert Brown

Sales Manager

Pertanyaan / Questions

Identifikasi 3 (tiga) kesalahan pada surat di atas. / Please identify 3 (three) errors in the letter above.

Answer :
1. Thank u, should be “thank you”.
2. 4 July, should be “July 4, …” or “4th July”.
3. Receive, should be “receiving” because an event is a noun. Therefore, “receiving” is correct.
Soal Nomor 3

Anda baru saja membeli biskuit secara online dan menerima produk yang kedaluwarsa. Tulislah sebuah
surat singkat sebanyak kurang lebih 100-200 kata yang menyatakan kekecewaan Anda dan bahwa Anda
meminta produk pengganti atau uang kembali.

You ordered some cookies online and received an expired one. Please write a body letter Please write a
body letter in approximately 100-200 words that explains your disappointment and you are asking for a
refund/exchange

Answer :

Dear Lala Shop,

On August 23, 2021, I purchased 4 jars of peanut cookies from Lala Cookies. I received the peanut
cookies on August 25, 2021.

Unfortunately, 2 of the peanut cookies have already expired. The label indicates that they expired on
May 14, 2021.

To resolve the problem, I would like follow-up from Lala Cookies in the form of a refund for the cost of
2 peanut cookies or an exchange for expired items. I have attached a copy of my records, including my
receipt, shipping invoice, and a photo of the label showing the expiration date.

I look forward to your response and the resolution of my issue. I will wait until August 30, 2021, before
contacting customer protection agencies or seeking further assistance.

Please contact me at the above address or by phone at 028759689.

Sincerely,
Rahmat

Enclosure: Receipt, Shipping invoice, Photo of the label showing the expiration date
Soal Nomor 4
Anda sedang menggalang dana untuk korban bencana alam dan ada seorang donatur yang memberikan
bantuan dalam jumlah besar. Tulislah sebuah email ucapan terima kasih terkait pemberian donasi
tersebut sebanyak kurang lebih 50-100 kata.

You initiate a fundraising event after a natural disaster and there is one person who donated a large
amount of money. Write a thank you email about the donation in approximately 50-100 words.

Answer :

Dear Mr. Joko,

I would like to say thank you for Mr. Joko for providing large amounts of assistance to our fellow
citizens affected by the earthquake in Cianjur. As a representative of the people of Cianjur, I cannot
offer any reward. The assistance you have provided is very meaningful to us.

Once again, thank you very much.

Best regards,
Rahmat

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