8 Series QSG

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8-Series
65Q825/75Q825
DO NOT RETURN TO STORE

WE ARE
READY TO TCL SUPPORT:

HELP contact us first http://support.tclusa.com/


with any questions 1-877-300-9509

TAKE CARE WHEN


REMOVING THE TV
Important Information

CAUTION This symbol indicates that this product incorporates


RISK OF ELECTRIC SHOCK. double insulation between hazardous main voltage
DO NOT OPEN. and user accessible parts. When servicing, use only
identical replacement parts.
Caution: To reduce the risk of electric shock, do not remove cover (or back). No user
serviceable parts inside. Refer servicing to qualified service personnel.
This symbol indicates “dangerous voltage” This symbol indicates important instructions
inside the product that presents a risk of accompanying the product.
electric shock or personal injury.

WARNING WARNING
To reduce the risk of fire or electric The TV is unstable if it is not properly attached
shock, do not expose this product to to the base or mounted to the wall. Please
rain or moisture. This product should not
be exposed to dripping or splashing. No follow the base or wall mounting instructions
objects filled with liquids, such as vases, provided in the User’s Guide to ensure your
should be placed on the apparatus. safety.

Warning: The batteries shall not be exposed to excessive heat such as sunshine, fire or
the like. Refer to the identification/rating label located on the back panel of your product for its
proper operating voltage.
Cable TV Installer: This reminder is provided to call your attention to Article 820-40 of the
National Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides
guidelines for proper grounding and, in particular, specifies that the cable ground should be
connected to the grounding system of the building as close to the point of cable entry as practical.
Important: This television is a table model and is designed to sit on a firm, flat surface. Don’t
place the TV on soft carpeting or similar surface because the ventilation slots on the bottom of
the unit will be blocked, resulting in reduced lifetime from overheating. To assure adequate
ventilation for this product, maintain a spacing of 1 inch from the top and side of the TV
receiver and 2 inches from the rear of the TV receiver and other surfaces.
Also, make sure the stand or base you use is of adequate size and strength to prevent the TV
from being accidentally tipped over, pushed off, or pulled off. This could cause personal injury
and/or damage to the TV. Refer to the Important Safety Instructions on the next page. The
Power button on this TV and your remote control puts the TV into a very low-power
standby mode but will not completely turn the power off. In order to completely shut the
power off, you will need to disconnect the power cord from the outlet. The mains
plug/appliance coupler is used to completely turn off the device. If you prefer to completely
turn off the device, you should install the TV in a manner that allows you to disconnect the
power cord when desired.
Product Registration
Please register your TCL TV purchase on-line at www.tclusa.com. It will make it easier to
contact you should it ever be necessary. Registration is not required for warranty coverage.
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach
it here and record the serial and model numbers in case you need them. These numbers are
located on the product.
Warning: Changes or modifications to this unit not expressly approved by the party respons
ble for compliance could void the user’s authority to operate the equipment. Keep the
apparatus at least 8 inches away from the human body.

Input Signal Compatibility


Antenna/Cable 480i, 480p, 720p, 1080i (NTSC, ATSC, and QAM formats)
Composite Video 480i
HDMI 480i, 480p, 720p/60Hz, 1080i/60Hz, 1080p/60Hz, 2160p/24/30/60Hz

For the best viewing experience, remove the energy guide label from the TV front panel or TV
screen before use.

Model No. Serial No.


Purchase Date Dealer/Address/Phone

1
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
10. WARNING: Please refer the information on exterior bottom enclosure for electrical and safety
information before installing or operating the apparatus.
11. WARNING: The mains plug is used as disconnect device, the disconnect device shall
remain readily operable.
12. When not in use and during movement, please take care of the power cordset, e.g. tie up the
power cordset with cable tie or something like that. It shall be free from sharp edges and the
like that can cause abrasion of the power cordset. When put into use again, please make sure
the power cordset being not damaged. If any damages found, please look for the service
person to replace the power cordset specified by the manufacturer or have the same
characteristics as the original one.
13. No naked flame sources, such as lighted candles, should be placed on the apparatus.
14. Unplug this apparatus during lightning storms or when unused for long periods of time.
15. Only use attachments/accessories specified by the manufacturer.
16. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the apparatus. When a cart is used, use caution when moving the
cart/apparatus combination to avoid injury from tip-over.
17. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
18. For safe operation of the apparatus, observe these installation requirements: Keep at least 2
inches of ventilation space between the rear cover of the apparatus and the wall. Keep at
least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow
any of the apparatus’ ventilation openings to be blocked by objects that might obstruct
them, such as newspapers, curtains, table-cloths or any other objects. Do not expose the
apparatus to any external heat sources. Do not place any heat sources such as candles, lamps, etc.
on the apparatus. Do not expose the device to high levels of humidity or to any possible sources
of moisture. When disposing of used batteries from the remote control, consult local
regulations regarding proper disposal.
19. If an outside antenna or cable system is connected to the product, be sure the antenna or cable
system is grounded so as to provide some protection against voltage surges and built-up static
charges. Section 810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of
Canadian Electrical Code, Part 1) provides information with respect to proper grounding of the
mast and supporting structure, grounding of the lead in wire to an antenna-discharge unit, size
of grounding conductors, location of antenna discharge unit, connection to grounding electrodes,
and requirements for the grounding electrode.
See following example:

ANTENNA LEAD IN WIRE

GROUND CLAMP

ANTENNA DISCHARGE UNIT


(NEC SECTION 810-20)

GROUNDING CONDUCTORS
(NEC SECTION 810-21)
GROUND CLAMPS
ELECTRIC SERVICE POWER SERVICE GROUNDING
EQUIPMENT ELECTRODE SYSTEM (NEC ART
250, PARTH)

2
This product incorporates HDMI technology.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.

Manufactured under license from Dolby Laboratories.


Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are
trademarks of Dolby Laboratories. Confidential unpublished works.
Copyright © 2012-2018 Dolby Laboratories. All rights reserved.

FCC Information

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
● Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
8-series, include models (65Q825/75Q825)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Supplier Name: TTE Technology, Inc. (dba TCL North America)
Supplier Address: 1860 Compton Ave, Corona, CA 92881, USA
Supplier phone number and internet contact information: 1-877-300-9509, http://support.tclusa.com/

Battery Caution & Disposal Information

1. For best results, use alkaline type batteries.


2. Install only new batteries of the same type in your product.
3. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten
the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not use Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
6. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium or Nickel Metal
Hydride) batteries.
7. Batteries should be recycled or disposed of as per state and local guidelines.
8. Do not dispose of batteries in fire.

ELECTRONICS RECYCLING INFORMATION FOR CONSUMERS

TCL strives to provide a high level of service to our customers and in the communities we serve, and
recommends that consumers always look for a recycling or reuse alternative to throwing away
televisions and other electronics. We encourage customers to recycle end-of-life electronic devices
using one of the many convenient methods available today. In many states TCL has programs in
place to enable consumers to drop-off and recycle televisions free of charge. For information on
electronics recycling in all 50 states, including drop-off locations, please visit the "Electronics
Recycling" area of the TCL USA website at www.tclusa.com

3
What’s in the box

Accessory box
(Including accessories below)

TCL · Roku TV

4 VESA adapters 7, M5X16mm 3, M4X16mm


4, M5X20mm

Stand screws for 65Q825 Stand screws for 75Q825

2 x AAA batteries
for remote

Stand beam Stand support


AV Input cable adapter Power cable TV remote
length: 120mm

What you need

Make the most of your Smart TV

Phillips head
screwdriver Router + Internet Connection
(needed for streaming)

For additional support , please see User Manual at: http://support.tclusa.com/


Key things to know: A paid subscription or other payments may be required for some streaming channels.
Channel availability subject to change and varies by country.

4
Step 1 Set up your TV

Ready for the step-by-step?


You’re only minutes away from TV bliss!

Remove your TV from the box Be careful, it’s heavy!

To use the stand

To prevent damage to the screen, carefully place your TV on a soft, cushioned surface.

A B

Insert Screws
65Q825: M5X16mm 3
Remove plastic cover to access holes for TV stand. 75Q825: M4X16mm 3

C D

Insert Screws
65Q825: M5X16mm 4
75Q825: M5X20mm 4 Re-attach the plastic cover

Warning:

Never place a television set in an unstable location. A television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be avoided by taking simple
precautions such as:

- Using cabinets or stands recommended by the manufacturer of the television set.


- Only using furniture that can safely support the television set.
- Ensuring the television set is not overhanging the edge of the supporting furniture.
- Not placing the television set on tall furniture (for example, cupboards or bookcases) without
anchoring both the furniture and the television set to a suitable support.
- Not placing the television set on cloth or other materials that may be located between the
television set and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the television set or its
controls.

If your existing television set is being retained and relocated, the same considerations as above
should be applied.

5
Optional - To mount on a wall
(wall mount not included)

To mount on a wall

Preparation must be done before mounting your TV on a wall.

A B

Remove 4 screws M6x15 on the Attach the 4 VESA adapters on the


back of the TV. back of the TV.

C D

Follow the instructions that come


Attach VESA
with the wall mount to hang the TV
bracket using the 4 screws M6x15.
on the wall.

To mount on a wall If you are mounting your TV to the wall, don’t attach the stands.

To mount your TV to the wall, purchase a VESA wall mount

65Q825 / 75Q825 Purchase a VESA 300x300, 4 M6x15mm screws

The VESA number is the horizontal and vertical measurement of the mounting holes. For
example, 200X200 refers to the fact that the mounting measurements are 200mm horizontally and
200mm vertically.
Follow the instructions that come with the wall mount.
Your wall mount must be able to bear a minimum of five times the TV’s net weight to avoid
causing damage.

6
Step 2 Power up

In this step, we’ll make sure all systems are GO!

Power your TV remote by inserting


the included batteries.

Connect your power cable to the TV,


then plug it in to the wall outlet.

Connect other devices by referencing port label


Insert batteries in the correct polarity
and descriptions on the bottom of page 8. as indicated in the battery compartment.

Power Tip! Always replace depleted batteries with two same brand-new
batteries from the same manufacturer. Never use damaged batteries.
If your remote gets warm/hot during use, discontinue use and contact
customer support immediately at http://support.tclusa.com/

Step 3 Grab your remote

The TV remote should feel right at home in your hand. We designed it to be


incredibly intuitive for watching TV and navigating on-screen menus.

Here’re some buttons you should know about.

A POWER Turn TV on and off


A
B BACK Return to previous screen B C
C HOME Return to Roku Home screen D
D VOLUME Raise and lower volume I
E INSTANT REPLAY Replay the last few seconds of streaming E F
video
G H
F OPTIONS View more options

G RWD SCAN Rewind streaming video, scroll left one page Tip! The button gives
at a time you easy access to picture
settings, display options, and
H FWD SCAN Fast forward streaming video, scroll right more. Try it on every screen!
one page at a time

I VOICE SEARCH Search content through your voice by holding down


the microphone button and waiting for the TV to prompt “Speak Now”

7
Step 4 Get to know your TV

A STATUS LIGHT Glows when the TV is in


standby, flashes when the TV is busy,
flashes once with each button pressof the
TV FRONT remote control.
IR RECEIVER Receives signal from the
TV remote.

B POWER and OPTIONS BUTTON


Found on the corner of the TV back for
easy use.

C POWER PORT Connect your


TV to the power source with the included
A power cable.

TV BACK

D
C
E RESET

D ETHERNET Connect an Ethernet cable to your home


Internet router or switch.

E RESET BUTTON Press once to restart your TV.


Press and hold for factory reset, and careful, you will
lose all your settings! F
F 4 HDMI PORTS Highest quality audio/video connection.
Connect cable box, Blu-ray player, gaming console,
or other devices to your TV using HDMI cables.
HDMI ARC PORT Connect HDMI ARC
(audio return channel) capable audio devices like
sound bars or AV receivers.
ARC

G ANTENNA/CABLE IN Connect an outdoor VHF/UHF


CABLE/ANT
antenna or Cable TV feed.
G
H USB PORT Connect a USB device to access photos,
music and movies.

I AV IN adapter AV Input (analog audio/video) H


Use the supplied adapter to connect to older devices
that use analog audio/video outputs. The supplied
AV IN
adapter connects to the RCA cable (video - yellow
and audio - white and red) that you normally use I
to connect to that device.
J HEADPHONE OUT Connect headphones or other J
AUDIO OUT
external speakers.
K
K OPTICAL (DIGITAL AUDIO OUT) Connect an optical
cable to an external digital audio system.

8
Step 5 Complete guided setup

It’s the final stretch—hurray!


Let’s Connect
Your TV will automatically detect wireless networks in your area. Have your network name and
password handy and follow the easy on-screen instructions.

Your Roku account: Once connected, your TV will walk you through a guided setup,
where you'll be prompted to create (or sign into) your
free Roku account online at roku.com/link. Your TV will generate a unique code that
links your TV to your account.
Roku accounts are free, and while a valid credit card is recommended, it is not required. If you
choose to register with a credit card, you will be able to seamlessly rent movies, TV shows
and download apps without having to enter in your credit card information each time. A unique
PIN can be added to the account to prevent unauthorized purchases.

IMPORTANT: Make sure you type roku.com/link into the browser being careful not to
misspell or add extra characters. Typing this incorrectly may take you to fraudulent
websites.

Once you’re connected, your TV will automatically update with the latest software—plus you can start
streaming the entertainment you know and love. Unlike other TVs, your new TCL • Roku TV automatically
receives regular software updates in the background when it’s connected to the internet. This allows
it to give you a better and better experience.

If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV.

And setup is done…congratulations!


Continue using the remote to personalize your Home screen and channel line-up, stream movies, and
so much more.
If you have an antenna or cable connected, just click the tuner tile to watch broadcast TV channels.
The fun has just begun!

WE ARE READY TO HELP


Contact us first with any questions

TCL SUPPORT:
https://support.tclusa.com/
1-877-300-9509

9
Viewing 4K Ultra HD Content

4K Spotlight Channel
The Roku 4K UHD Spotlight channel features many movies and TV shows available in 4K UHD resolution
from streaming services such as Netflix, Prime Video, VUDU, and more.

Key things to know: A paid subscription or other payments may be required for some channels. Channel availability subject to change
and varies by country. 4K content will not be available on all channels.

Next Generation 4K HDR Devices


With HDMI inputs supporting the latest HDMI standards, connect next-gen game systems, Ultra HD blu-ray
players and more to enjoy highest-quality 4K high dynamic range sources.

Upscale 1080p HD to 4K Ultra HD


Enjoy your favorite shows upscaled to near 4K Ultra HD quality with TCL Creative Pro upscaling.

Roku TV menu may vary and subject to change.

Connecting brings out your TV’s full potential!


Access thousands of streaming channels*.

Make any night a movie night Explore your passions


Access more than 500,000 movies and TV In addition to popular streaming channels like
episodes across major streaming services like HBO NOW, Showtime, PBS Kids and ESPN, your TCL
Netflix, Hulu, GooglePlay, VUDU, and more. Roku TV also offers hundreds of streaming channels
Choose from free, rental, and subscription to fuel your passions - including fitness, cooking,
services.* religion, outdoors, international programming, and
much more.

Stream sports on the big screen Enjoy tons of free channels and free trials
Choose from over 140 sports channels like Your TCL Roku TV has hundreds of popular free
WatchESPN, FOX Sports GO, NBA, NFL, MLB.TV, channels like The CW, The Roku Channel and more.
WWE Network, CBS Sports, and more. Plus free trials** to popular subscription services like
HBO NOW, Showtime, Netflix and Hulu.

*Subscription or other payment may be required to access certain channels. Content may not be available in all areas in which the TCL Roku TVs are sold and channel
availability is subject to change. **Cancel before free trial ends to avoid subscription fees. Credit card may be required.

10
TCL North America Limited Warranty
All LCD/LED Models.
What your warranty covers: Defects in materials or workmanship to the original owner of this
TCL product when purchased as new from an Authorized Dealer of TCL brand products in the United
States and packaged with this warranty statement.

New LCD/LED Televisions (Non-Commercial Use)


For how long after your purchase:
One (1) year from date of purchase for parts and labor for non-commercial use.
New LCD/LED Televisions (Commercial Use)
For how long after your purchase:
Six (6) months from date of purchase for parts and labor for commercial use.
Commercial use includes, but is not limited to, the use of this product in a commercial or business
environment, the use of this product in an institution or for institutional purposes, or other commercial
purposes including rental purposes.

What we will do:


At TCL North America’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and
parts to repair your television, or (2) replace your television with a new or refurbished / remanufactured
equivalent value product. The decision to repair or replace will be made solely by TCL North America.
See “How to get service”.

How to get service:


Call 1-877-300-9509.
Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice), the
unit’s date of purchase, place of purchase and model/serial number ready. The model/serial number
information can be found on the back of your unit.
A representative will troubleshoot your problem over the telephone. If it is determined that your unit
requires service, the service location will be at the sole discretion of TCL North America based upon
the TCL North America Limited Warranty Statement.
At the sole discretion of TCL North America, television screen sizes 43” and smaller will either be repaired
at an Authorized TCL Service Center or directly exchanged for a new or refurbished/remanufactured unit.
At the sole discretion of TCL North America, television screen sizes 44” or larger will either be repaired at
an Authorized TCL Service Center or repaired in-home.
If repaired at an Authorized TCL Service Center, a pre-paid shipping label will be provided and TCL
North America will pay for return shipping.
Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is
evidence that the product is within the warranty period must be presented to obtain warranty service.
PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED
TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/RENTAL SERVICES.

What your warranty does not cover:


Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit.
Any additional information should be obtained from your Authorized Dealer).
Installation and related adjustments, or damage resulting from installation.
Damage resulting from non-approved installation methods.
Signal reception problems not caused by your unit.
Damage from misuse, abuse, neglect, normal wear and tear, cosmetic damage, mishandling, faulty
installation, or power line surges.
Markings or images on the television’s panel resulting from viewing fixed images (including but not
limited to certain 4:3 images on wide screen televisions, or data or images in fixed screen locations
from banners, video games, or certain broadcast networks).
A television that has been modified or incorporated into other products.
A unit purchased or serviced outside the USA.
A unit sold in “As-Is”, “Factory Reconditioned”, “Factory Re-Certified”, or “Refurbished” condition
or with faults.
Acts of nature or God, such as but not limited to earthquake or lightning damage.
Special, incidental or consequential damages.

Product Registration:
Please register your TCL TV purchase on-line at www.tclusa.com. It will make it easier to contact you
should it ever be necessary. Registration is not required for warranty coverage.

11
TCL North America Limited Warranty
LIMITATION OF WARRANTY

THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.
NO VERBAL OR WRITTEN INFORMATION GIVEN BY TCL NORTH AMERICA, ITS AGENTS OR
EMPLOYEES SHALL CREATE A GUARANTEE OR IN ANY WAY INCREASE OR MODIFY THE SCOPE
OF THIS WARRANTY.REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. TCL NORTH AMERICA SHALL NOT BE LIABLE FOR
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED
BY THE LAWS OF THE STATE OF CALIFORNIA. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY AND
WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT
NOTICE. PLEASE VISIT WWW.TCLUSA.COM TO VIEW THE MOST CURRENT VERSION.

How State Law relates to this warranty:


Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the above limitations or exclusions may not
apply to you.
This warranty gives you specific legal rights, and you also may have other rights that vary from
state to state.

If you purchased your unit outside the United States or seek warranty coverage
outside the United States:
This warranty does not apply. Contact your dealer for warranty information.

Service calls which do not involve defective materials or workmanship are not
covered by this warranty. Costs of such service calls are the sole responsibility
of the purchaser.

Broadcasting & Operating Environment


Broadcasting system US System NTSC-M
ATSC standard (8VSB), QAM

Receiving Channels VHF2-13


UHF14-69
CATV 14-36 (A)-(W)
37-59 (AA)-(WW)
60-85 (AAA)-(ZZZ)
86-94 (86)-(94)95-99 (A-5)-(A-1)
100-135 (100)-(135)
01 (4A)

Tuner type Frequency synthesized

Operating Temperature 5°C to 35°C (41°F to 95°F)

Operating Humidity 20% to 80%, non-condensing

Storage Temperature -15°C to 45°C (5°F to 113°F)

Storage Humidity 10% to 90%, non-condensing

12
Troubleshooting
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.

4K Picture Quality Cannot connect to wireless network


• 4K picture quality is largely dependent on (Wi-Fi)
the source. Make sure your source content
is 4K. • Select the correct wireless network name and
• To stream 4K, we recommend a broadband verify the password entered (case sensitive).
speed of 25Mbps for optimum viewing. • Relocate the router from objects that interfere
with performance (cordless phones, baby
• For Cable, Satellite, Gaming Consoles, and monitors, etc.).
Blu-Ray players, we recommend using
“High-Speed HDMI cables.” • Reboot the router by disconnecting the power
for more than 2 minutes and reconnect.
My picture is too small Problems connecting my cable/satellite
(black bars on the side) box or antenna through a coax cable
• Play your movie/video and press the (*)
• For best performance, use the HDMI
asterisk button.
connection. If not available, then:
• Select Picture Size, select the picture size
of your preference. • Make sure the cable connections to the
TV and your device are securely fastened.
How to install the Remote Control
• Select cable/satellite box or antenna TV
Mobile App input.
The free Roku app allows you to use your mobile • Select “start finding channels” and follow
device as a full functioning remote control with the on-screen instructions to perform a
voice search & keypad. full channel scan.
• Download the Roku app to your phone or
tablet through Google Play or iTunes.
What is the remote code for programming
my Universal or Cable/Satellite box
• Simply search for “Roku App” and choose remote control
the Roku app by Roku Inc.
• Follow the onscreen prompts and you’re on Codes for
Providers
your way! TCL Roku TVs
ATT U-verse 1346
How do I turn the Text-to-Speech (TTS)
audio guide on or off? Charter 2/ Spectrum 11756

• Press “*” key on the remote controller four


Comcast 3 11756
times to turn the audio guide on or off.
Or DIRECTV 11756
1. Select “Settings” at home screen
2. Select “Accessibility”
DISH 1756, 535
3.

* http://support.tclusa.com/televisions-faqs/how-to- Time Warner / Spectrum 387, 1566, 268


enable-and-disable-text-to-speech-on-my-tcl-roku-tv
Don’t see your provider listed,
visit TCLUSA.com/support/remotecodes

Need more help?


https://support.tclusa.com/

1-877-300-9509

13
Complete your Home Theater Experience
with a TCL Sound Bar!

STUNNING SOUND. MADE SIMPLE.


TCL’s Alto Sound Bar Lineup

ALTO 7 / 7+

ALTO 5 / 5+

Offering a truly immersive home theater experience, TCL


Alto Sound Bars are simple to setup and easy to use. With
specialized sound modes, available wireless subwoofers,
and everything you need to connect to your TCL TV, Alto
Sound Bars provide stunning sound, made easy.
To learn more visit TCLUSA.com or your favorite retailer.

Copyright © 2019 by Roku, Inc. and TCL. All rights reserved.


Roku, Roku TV, and the Roku logo are trademarks or registered
trademarks of Roku, Inc. TCL and the TCL Logo are owned by
TCL Corporation and under license to TCL North America.
Other brand and product names are the trademarks or
registered trademarks of their respective owners.

TTE Technology, Inc. (dba TCL North America)


1860 Compton Ave, Corona, CA 92881, USA

To read the End User License Agreement (for Roku TV),


visit: tclusa.com/roku-tv/eula Part No.: 70-Q8RT73-QSG1A

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