Noor Rahsed: Objective
Noor Rahsed: Objective
Noor Rahsed: Objective
Objective
Education
courses
CompTIA A+
CompTIA Network+
CCNA
MCSA
Skills
IT Help Desk Support | JANA MALL | Kafr Elshiekh, Egypt | 7/2021 - 12/2023
Resolved hardware and software issues, ensuring minimal downtime and
uninterrupted workflow.
Installed new hardware components and maintained network connectivity.
Set up and maintained security camera surveillance systems, enhancing
overall security measures.
Created scheduled automation using Python and batch scripts,
streamlining routine tasks.
Set up and maintained an Asterisk VoIP system between company
branches, reducing communication costs.
Developed a customized dialplan module and designed a customized
softphone using Android Studio, improving communication efficiency.
Networking Management:
Responsibility for network setup and maintenance within the datacenter.
Distributing internet load among multiple ISP lines (10 lines) for uninterrupted
service.
Software Applications Setup and Maintenance:
Setup and maintenance of software applications on company computers.
Troubleshooting and resolving technical issues related to software applications for
employees.
CCTV System Management:
Installation, setup, and maintenance of CCTV cameras, NVR, and IP cameras.
Additional Information: