QMS 102 Course Plan
QMS 102 Course Plan
QMS 102 Course Plan
Course Information
Instructor: Mr.Mbigili,L.J
Contacts: Cellular:+255 783 082 009, +255 757 711 858, email: ljmbigili@mzumbe.ac.tz
Course Objectives:
At the end of the course students are expected to demonstrate their competence by being able to:
ii Applying mathematical and statistical techniques and models in solving managerial and busi-
ness problems.
1
Course Content
Introduction to Statistics (5 hours)
Definition of statistics, The use and misuse of statistics, Sources of statistics data in Tanzania
Data collection methods and tools: Data collection methods, Primary methods, Survey meth-
ods, Secondary methods, Data collection tools, Interview guides/schedules, Questionnaires
Measures of Central Tendency: (i)The arithmetic mean: (ii)The median, (iii)The mode (iv)The
Geometric and harmonic mean
Measures of dispersion (or variation): (i)Range (ii)Quartile deviation (iii)Mean deviation (iv)Variance
(v)Standard deviation, (vi)Coefficient of variation
Regression Analysis: Simple regression analysis, Estimation of regression Coefficients and Fore-
casting with simple regression.
The basic laws of probability: Addition rule, Complementation, Multiplication rule, Condi-
tional probability rules, Total/Marginal Probability, Baye’s Theorem
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Types of random variables; Discrete, continuous.
Other probability distributions; the Uniform distribution, the exponential distribution, etc.
Calculation and interpretation of confidence intervals of population mean for both large and
small samples.
Related concepts, Type I, type II errors/risks, one-sided test and two-sided test, and the
Operating Characteristic (OC) curve.
Statistical hypothesis testing for both large and small samples - business and management
applications.
3
Application of Statistical Packages of Software(4 hours)
Using practically statistical packages such as SPSS for data analysis (preparation of question-
naire ready for data entry (coding)
Preparation of SPSS template ready for data entry, data entry, data analysis such as analysis
of frequency including cross tabulations
COURSE EVALUATION
The student’s evaluation shall be carried out as it is stipulated in the table hereunder:
Reading Books
Weiers, R. M (1994). Introduction to Business Statistics.2nded. Forth Worth, Dryden Press
Sharpe, N. R. Richard, D.D and Paul, F. V (2011). Business statistics: a first course. Boston:
Addison Wesley
Groebner, D. F., Shannon, P. W., Fry, P. C., & Smith, K. D. (2011). Business statistics: A decision
making approach. Prentice Hall/Pearson
Ndunguru, P.C. (2001). Basic concept of probability theory
Lipschutz, S. (1968). Theory and Problems of Probability, Schaum’s outline series. McGraw-Hill
Book Company
James, T. M., George, P, B and Terry, S (2005).Statistics for Business and Economics. New Jersey:
Pearson Prentice Hall
Berenson, M. L, David, M.L and Timoth, C.K (2001). Basic Business statistics concepts and appli-
cations, 8th ed. Upper Sandle: River Prentice Hall
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Aczel, A.D. and Sounderpandian, J (2009). Complete Business Statistics. 7th ed. Boston:McGrwa-
Hill Irwin
Kitchens, L.J.(2003). Basic Statistics and data analysis. South Melbourne Thomson Learning
Kvanli, H. A.(2006). Consice managerial statistics,Southbank. South-Western Thomson Learning