Foundation N22

NAME: CHARITY NACHINGA
STUDENT NUMBER: 2023001652
COURSE: FOUNDATION OF BUSINESS ADMINISTRATION
COURSE CODE: DIBA 1060
PROGRAM: DIPLOMA IN HUMAN RESOURCE MANAGEMENT

1. The functions of management are planning, organizing, leading, and controlling.
Planning: involves setting goals and determining the best way to achieve them.
Organizing: involves arranging resources and tasks to achieve those goals.
Leading: is about guiding and motivating employees to work towards the goals. Controlling
involves. monitoring progress and making adjustments to ensure the goals are met.
2. Planning plays a crucial role in business management. It involves setting objectives,

determining the actions needed to achieve those objectives, and creating a roadmap for
success. For example, a strategic plan for a restaurant might include goals like increasing
customer satisfaction, expanding the menu, and improving marketing strategies. It would
outline specific actions, timelines, and responsibilities to achieve these goals.
3. When addressing a conflict between two employees, you can follow the problem-solving
process.
Firstly, identify and define the conflict. Then, gather information from both parties involved.
Next, brainstorm possible solutions and evaluate their pros and cons. Choose the best solution
and implement it, keeping open communication with the employees.
Finally, assess the outcome and make any necessary adjustments.
4. Leadership and management are distinct but interconnected roles in an organization.

Managers focus on planning, organizing, and controlling to achieve goals, while leaders
inspire and motivate others towards a shared vision. Managers have formal authority, while
leaders can emerge from any level of the organization. Both roles are crucial for success, with
managers ensuring efficiency and leaders driving innovation and change.
5. Motivational theories like Maslow's Hierarchy of Needs and Herzberg's Two-Factor

Theory can be effective in improving employee performance.
Maslow's theory suggests that individuals have different needs, and fulfilling those needs can
motivate them.
Herzberg's theory focuses on job satisfaction and identifies factors like recognition and
growth opportunities as motivators. By understanding and applying these theories,
organizations can create a positive work environment and enhance employee performance.
6. For a start-up company, a common organizational structure is a functional structure. This
structure groups employees based on their specific roles or functions, such as marketing,
finance, and operations. It allows for specialization and efficiency. However, depending on
the goals of the start-up, other structures like a matrix or team-based structure could also be
considered. The choice of structure should align with the company's goals and support
effective communication and collaboration.
7. There are various leadership styles, including autocratic, democratic, and laissez-faire.
Autocratic leaders make decisions without input from others, democratic leaders involve
team members in decision-making, and laissez-faire leaders give employees autonomy to
make decisions. Each style has its advantages and disadvantages, and the most effective style
depends on the situation and the individuals involved.
8. A SWOT analysis stands for strengths, weaknesses, opportunities, and threats. It helps in
strategic planning by identifying internal strengths and weaknesses of a company, as well as
external opportunities and threats in the market. By understanding these factors, organizations
can capitalize on their strengths, address weaknesses, seize opportunities, and mitigate
threats. It assists in developing strategies that align with the company's goals and respond to
the external environment.
9. The analyzing the external factors affecting Coca Cola Company using PESTEL.
 Political: Changes in government policies, regulations, and taxation can impact the
company's operations and market access. Strategies to address this could involve
proactive engagement with policymakers and compliance with local regulations.
 Economic: Economic factors like inflation, exchange rates, and consumer spending
patterns can influence Coca-Cola's sales and profitability. To address this, the
company can focus on diversifying its product portfolio and expanding into emerging
markets.
 Sociocultural: Changing consumer preferences, health consciousness, and cultural

differences across regions can impact Coca-Cola's brand image and demand.
Strategies to address this may include introducing healthier beverage options and
engaging in targeted marketing campaigns.
 Technological: Advancements in technology can affect Coca-Cola's production

processes, distribution channels, and marketing strategies. Embracing technological
innovations like automation and digital marketing can help the company stay
competitive.
 Environmental: Growing concerns about environmental sustainability and climate
change can impact Coca-Cola's reputation and operations. Adopting sustainable
practices, reducing carbon footprint, and promoting recycling initiatives can address
these factors.
 Legal: Compliance with laws and regulations related to product labeling, advertising,
and intellectual property rights is crucial for Coca-Cola. Regular monitoring of legal
developments and proactive measures to ensure compliance can mitigate legal risks.
Based on these factors, Coca-Cola can develop strategies such as diversification, innovation,
sustainability initiatives, and proactive stakeholder engagement to address the external factors
and maintain its competitive edge.
10. Corporate social responsibility (CSR) is increasingly important in modern business

management. It involves a company's commitment to operating ethically and responsibly,
considering social and environmental impacts alongside financial performance.
Advantages
 CSR include enhancing brand reputation

 attracting socially-conscious customers
 Improving employee morale.
 It can also lead to cost savings through resource efficiency and risk mitigation.
Additionally, CSR initiatives can contribute to sustainable development and address
social and environmental issues.
Disadvantages
 Some argue that CSR can be a distraction from core business objectives and lead to
increased costs.
 It may also be seen as greenwashing if companies engage in CSR activities solely for
public relations purposes, without making substantial changes to their operations.
Moreover, determining the appropriate scope and focus of CSR initiatives can be
challenging.
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Foundation N22

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Foundation N22

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NAME: CHARITY NACHINGA

STUDENT NUMBER: 2023001652

COURSE: FOUNDATION OF BUSINESS ADMINISTRATION

COURSE CODE: DIBA 1060

PROGRAM: DIPLOMA IN HUMAN RESOURCE MANAGEMENT

2. Planning plays a crucial role in business management. It involves setting objectives,

4. Leadership and management are distinct but interconnected roles in an organization.

5. Motivational theories like Maslow's Hierarchy of Needs and Herzberg's Two-Factor

 Sociocultural: Changing consumer preferences, health consciousness, and cultural

 Technological: Advancements in technology can affect Coca-Cola's production

10. Corporate social responsibility (CSR) is increasingly important in modern business

 CSR include enhancing brand reputation

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