Name

Senior Salesforce Developer

Contact:
E-mail:

PROFESSIONAL SUMMARY

 Over Years of Demonstrated expertise as a Senior Salesforce Developer, specializing in Salesforce.com Application
Setup and customization to align with organizational functional requirements.
 Extensive experience in developing Lightning Web Components (LWC) and server-side controllers to address diverse
business needs, with proficiency in transitioning standard and custom objects to lightning experience.
 Skilled in creating app pages and home pages integrating custom components for Salesforce Lightning and Salesforce1
mobile app, alongside developing custom Salesforce.com applications using Apex, Visualforce, and AppExchange.
 Designed modern Enterprise Lightning Apps by integrating Lightning Design System, Lightning App Builder, and
Lightning Component features, enhancing user interface and interaction.
 Proficient in leveraging Salesforce1 Platform to build Mobile Apps, integrating Third-Party API data and functionality
within lightning components for seamless user experience.
 Developed multiple Lightning Components LWC, enhancing visual appeal and user experience by adding CSS and
Design Parameters.
 Implemented Aura Framework, enabling Aura Attributes and Aura Handlers for Events to enhance Logic and
Interactions in Lightning Applications.
 Managed installed Managed Packages in Lightning using Apex and proficient in using Data Loader for data migration
tasks.
 Created Visualforce Pages for Lightning Experience, providing Java Script Codes Alternatives and sharing Visualforce
pages between Classic and Lightning.
 Proficient in utilizing Lightning Process Builder flows, Connect API, Chatter, and quick Action, enhancing functionality
and workflow automation.
 Constructed Lightning Component (LWC) Tabs for Salesforce1 Navigation and Custom Applications in Lightning
Experience, optimizing user navigation and accessibility.
 Implemented robust field level security and page layouts in Lightning to regulate access to specific fields, ensuring data
integrity and security.
 Collaborated closely with business users and product managers to accurately capture and translate new business
requirements into system specifications.
 Executed Salesforce Development Cycle encompassing Sales Cloud, Service Cloud, Call Center, Chatter & App-
exchange applications, ensuring seamless application development and deployment.
 Conducted thorough testing by appending multiple components to Lightning Applications before deploying from
Sandbox to Production, ensuring application stability and reliability.
 Administered Salesforce CRM functions such as creating/modifying pick lists and lookup fields, enhancing data
management capabilities.
 Implemented Chat Agents in Salesforce using Live Agents, enhancing customer support and communication channels.
 Configured Pre-Chat and Post-Chat pages in Salesforce, optimizing chat support processes and user experience.
 Generated reports and dashboards to provide insightful 'customer interactions' analysis for customer service managers,
facilitating data-driven decision-making.
 Implemented feature enhancements on Service Cloud console view and developed Visualforce components, enhancing
user productivity and efficiency.
 Utilized Workflow rules for email alert implementation, field updates, record type changes, and time-dependent
workflow actions, automating business processes and notifications.
 Managed security controls by adjusting sharing settings, field accessibility, password policies, session settings, and
network access, ensuring data security compliance.
 Modified Apex Class, Apex Test Methods, Triggers, and Visualforce Pages as needed, optimizing application
performance and functionality.
 Contributed to the design, development, and deployment of Custom Apps, Objects, Fields, Buttons, Page Layouts, Tabs,
Components, Visualforce Pages, and Apex classes tailored to application requirements.
 Actively participated in daily meetings, weekly scrums, and sprint reviews to ensure effective collaboration and progress
tracking.
  Developed Apex Classes, Triggers, Workflows, and Approval Processes to address diverse functional needs within the
application, enhancing automation and workflow management.
 Configured Apttus CPQ settings for product setup, approval matrices, rules, process builders, and flows, optimizing
pricing and quoting processes.
 Demonstrated expertise in Salesforce standard objects and Apttus CPQ application, facilitating seamless integration and
functionality.
 Conducted end-to-end testing and configuration enhancements for CPQ and CLM functionalities, ensuring system
reliability and performance.
 Developed integrations between Apttus CPQ and CLM applications, automating processes on the Salesforce platform
and streamlining operations.
 Played a key role in data cleanup and mapping during data migration projects, ensuring data accuracy and integrity.
 Implemented Sales and Service Cloud communities to streamline business processes across offices, departments,
customers, and partners, enhancing collaboration and communication.
 Utilized Data Loader for updating, inserting, and deleting records using Excel sheets as part of data migration tasks,
optimizing data management processes.
 Generated reports tailored to different user profiles, providing actionable insights for strategic decision-making and
business planning.
 Managed Salesforce application user profiles, roles, permissions, and security tokens, ensuring data security and access
control compliance.

TECHNICAL SKILL

Salesforce SalesForce.com, Force.com, Sales Cloud, Service Cloud, LWC, Lighting components, CPQ,
Apttus CPQ, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual
Force Pages/ Component, s-Control, Apex Web Services, Partner WSDL & Enterprise WSDL,
Work Flow and Approvals, Dashboard, Analytic Snapshots.

Salesforce Tools Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com
Explorer, Force.com Platform)

Platforms UNIX and Windows (NT/2000/XP/Vista/7)

Tools MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.

Languages Apex, C/C++, Java, J2EE, HTML, XML, CSS

Databases SQL Server 2008, Oracle, MySQL.

Version controls GIT, BIT BUCKET

ETL/Integration Tools Data Loader, Salesforce-to-Salesforce, Apex- Explorer, Informatica.

Web HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.

WORK EXPERIENCE

Senior Salesforce Developer duration

Client
Responsibilities:
 Conducted Salesforce.com Application Setup activities and tailored apps to align with organizational functional
requirements.
 Developed numerous Lightning Web Components (LWC) and server-side controllers to address business needs, with
expertise in transitioning standard and custom objects from standard to lightning experience.
 Created app pages and home pages integrating custom components for Salesforce Lightning and Salesforce1 mobile app.
Developed custom Salesforce.com applications using Apex, Visualforce, and AppExchange.
 Designed modern Enterprise Lightning Apps by integrating Lightning Design System, Lightning App Builder, and
Lightning Component (LWC) features. Upgraded select apps from Salesforce Classic to Lightning Experience for
enhanced user interface and interaction.
  Utilized Salesforce1 Platform to build Mobile Apps, enabling Lightning Web Components (LWC) for use in Salesforce1
mobile platform. Integrated Third-Party API data and functionality within lightning components.
 Developed multiple Lightning Components LWC, enhancing visual appeal by adding CSS and Design Parameters.
 Implemented Aura Framework, incorporating Aura Attributes and Aura Handlers for Events to enhance Logic and
Interactions in Lightning Applications.
 Managed installed Managed Packages in Lightning using Apex. Proficient in Data Loader for data migration tasks.
 Created Visualforce Pages for Lightning Experience, providing Java Script Codes Alternatives and sharing Visualforce
pages between Classic and Lightning.
 Utilized Lightning Process Builder flows, Connect API, Chatter, and quick Action.
 Constructed Lightning Component (LWC) Tabs for Salesforce1 Navigation and Custom Applications in Lightning
Experience.
 Implemented field level security and page layouts in Lightning to regulate access to specific fields.
 Collaborated with business users and product managers to develop new business requirements and enhancement requests,
translating stakeholder positions into system specifications accurately.
 Executed Salesforce Development Cycle encompassing Sales Cloud, Service Cloud, Call Center, Chatter & App-
exchange applications.
 Conducted thorough testing by appending multiple components to Lightning Applications before deploying from
Sandbox to Production.
 Administered Salesforce CRM functions such as creating/modifying pick lists and lookup fields.
 Implemented Chat Agents in Salesforce using Live Agents.
 Configured Pre-Chat and Post-Chat pages in Salesforce.
 Generated reports and dashboards to offer insightful 'customer interactions' analysis for customer service managers.
 Implemented feature enhancements on Service Cloud console view and developed Visualforce components.
 Utilized Workflow rules for email alert implementation, field updates, record type changes, and time-dependent
workflow actions.
 Managed security controls by adjusting sharing settings, field accessibility, password policies, session settings, and
network access.
 Modified Apex Class, Apex Test Methods, Triggers, and Visualforce Pages as needed.
Senior Salesforce development. duration
Client
Responsibilities:
 Contributed to the design, development, and deployment of Custom Apps, Objects, Fields, Buttons, Page Layouts, Tabs,
Components, Visualforce Pages, and Apex classes tailored to application requirements.
 Actively participated in daily meetings, weekly scrums, and sprint reviews to ensure effective collaboration and progress
tracking.
 Developed Apex Classes, Triggers, Workflows, and Approval Processes to address diverse functional needs within the
application.
 Configured Apttus CPQ settings for product setup, approval matrices, rules, process builders, and flows.
 Demonstrated expertise in Salesforce standard objects and Apttus CPQ application, facilitating seamless integration and
functionality.
 Configured Salesforce.com CRM to support Apttus implementation requirements.
 Implemented Apttus CPQ, LDAP, and Sharepoint integration to enhance system capabilities.
 Proficient in Apttus admin settings, custom settings, and DocuSign configurations.
 Extensive experience with CPQ Merge Service, Configuration, and Pricing APIs for Apttus customization.
 Implemented and configured Configure Price Quote (CPQ) applications such as Apttus to meet business needs.
 Involved in end-to-end testing and configuration enhancements for CPQ and CLM functionalities.
 Developed integrations between Apttus CPQ and CLM applications, automating processes on the Salesforce platform.
 Played a key role in data cleanup and mapping during data migration projects.
 Implemented Sales and Service Cloud communities to streamline business processes across offices, departments,
customers, and partners.
 Ensured data cleanliness and accuracy through Custom validation rules and formulas.
 Created Profiles, Roles, and Permission Sets for organizational users.
 Utilized Data Loader for updating, inserting, and deleting records using Excel sheets as part of data migration tasks.
 Conducted data cleaning using Excel sheets to eliminate duplicate records, leveraging External IDs.
 Utilized Sandbox environments for testing developed apps after migrating test data from client applications.
  Developed Batch Apex classes and scheduled them using Apex Schedulable classes on an hourly basis for automated
processes.
 Generated reports in various formats (summary, matrix, tabular, joined) and folders to support managers in maximizing
Salesforce platform utilization.
 Leveraged drag-and-drop dashboard builder for creating dashboards from various source types and Visualforce pages.
Salesforce Developer duration
Client
Responsibilities:
 Developed, deployed, and managed Apex classes, Controller classes, and Apex Triggers to address diverse functional
requirements within the Salesforce application.
 Scheduled report data retrieval with analytic snapshots for daily data dumps.
 Designed various types of reports, including Tabular, Summary, and Matrix reports, focusing on critical aspects such as
Opportunity, Pipeline, Cases, Sales cycles, and Accounts.
 Utilized Data Loader and Import wizard for bulk data operations, including insertion, updating, and importing of
essential Salesforce objects like Accounts, Contacts, Leads, and Opportunities.
 Integrated Lightning components seamlessly into Lightning Pages and Record Pages to enhance user interface and
experience.
 Conducted thorough analysis to identify and bridge implementation gaps between Salesforce Classic and Lightning
interfaces.
 Developed customized Salesforce1 Lightning Apps tailored to different business groups, leveraging insights from
Salesforce Lightning design system.
 Implemented Aura attributes and Aura Handlers to enable effective event management within Aura Framework,
enhancing logic and interactions in Lightning applications.
 Designed intuitive user interfaces using Aura components in Lightning to streamline case entry and submission processes
within Salesforce.
 Crafted Lightning apps by combining Lightning Design System, Lightning App Builder, and Lightning Component
features to deliver modern and responsive user experiences.
 Managed metadata version control efficiently using GIT platforms such as GitHub, GitLab, and SVN.
 Engineered Lightning components and apps to offer enhanced and interactive interfaces for Sales process improvements.
 Implemented robust user management features, including Users, Roles, Profiles, and Permission sets, to regulate
platform access effectively.
 Deployed and packaged solutions seamlessly using Metadata API, Changeset, and Jenkins, ensuring smooth transitions
between environments.
 Established bidirectional synchronization of contact, email alert, event, and task data between Salesforce and Outlook for
seamless integration.
 Developed and optimized JavaScript methods to execute dual actions on a single button click, overcoming inherent
limitations within Salesforce.
 Conducted comprehensive requirement gathering through workshops, interviews, and workflow storyboards, ensuring
alignment with stakeholder expectations.
 Designed and customized Visualforce pages for streamlined Lead conversion and effective handling of duplicate records.
 Created dynamic email templates with logic for outbound and inbound communications using Visualforce, enhancing
client and customer engagement.
 Maintained proactive communication with Project Managers and development teams across various stages of the agile
lifecycle, ensuring project alignment and timely delivery.
Salesforce Developer. duration
Client
Responsibilities:
 Played a pivotal role as Salesforce Configuration and Administrator, overseeing various aspects of system setup and
management.
 Established relationships using Lookup and Master-detail between custom and standard objects, alongside junction
objects to facilitate many-to-many relationships.
 Configured Formula Fields, Rollup Summary Fields, Record types, Page Layouts, Search Layouts, Related lists, List
views, Custom tabs, apps, Custom Links, Custom Buttons, and Actions to optimize user interface and functionality.
 Managed user setup, deactivation, and ownership transfer processes, adhering to approval protocols and ensuring
seamless transitions.
 Conducted regular data audits to identify integrity issues and streamline processes for improved data quality.
  Facilitated mass data imports using Apex data loader and import tools as directed by the CRM Manager.
 Designed and implemented Workflow Rules, Approval Processes, Tasks, Email Alerts, Field Updates, and Outbound
Messages to automate workflow approvals.
 Configured Profiles and Roles based on organizational hierarchy, implementing robust Record-Level and Field-Level
security measures and configuring sharing settings.
 Collaborated with Pervasive Data integrator for comprehensive Data Integration solutions.
 Deployed web-to-case and email-to-case functionalities as additional case creation channels, enhancing user
accessibility.
 Modified the sharing model as required to ensure appropriate data access permissions.
 Maintained custom fields, adjusted Picklist values, and managed field dependencies to align with evolving business
requirements.
 Imported and updated campaign data to ensure accurate tracking and reporting.
 Generated several reports tailored to different user profiles, providing actionable insights for strategic decision-making.
 Leveraged Data Loader and developer workbench for data manipulation tasks, including insertions, updates, bulk
imports, and exports.
 Modified Lead Assignment Rules to optimize lead management processes and ensure efficient lead distribution.
 Established Queues, Workflow rules, and tasks to streamline work allocation and automate task assignments for users
within the Queue.
Salesforce Developer duration
Client.
Responsibilities
 Managed the creation and maintenance of support cases and business processes on SFDC Chatter Plus,
ensuring effective communication and collaboration within the organization.
 Facilitated requirement gathering sessions with various business user groups for the implementation of
salesforce.com CRM.
 Utilized salesforce.com Objects such as Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards to
streamline business processes.
 Designed and mapped CPQ objects to Salesforce custom objects and implemented Advanced Workflow
Approvals.
 Acted as a subject matter expert (SME) for Salesforce CPQ customization, providing guidance and expertise.
 Collaborated with Legal, Business Operations, Orders, and Finance teams to execute customer agreements,
process purchase orders, and manage renewal opportunities.
 Developed workflow rules and defined related tasks, time-triggered tasks, email alerts, and field updates to
automate business logic.
 Partnered with Sales and Marketing teams to understand business processes and elicit requirements for
Salesforce customization.
 Integrated CPQ system with multiple CRMs like Salesforce and CRM On Demand, enhancing data
synchronization and process efficiency.
 Supported and improved sales cycles by effectively implementing CPQ solutions and providing ongoing
support.
 Conducted end-to-end QA and UAT testing and validation of CPQ functionalities, including Products,
Pricing, and Quoting.
 Designed, developed, and implemented solutions for the Apttus CPQ system deployed on the Salesforce
platform.
 Generated Quote documents using X-Author for Word and developed customized login screens for
community users, enhancing user experience and functionality.
 Implemented internationalization (i18n) and localization (l10n) support within React.js components for multi-
language support in the Salesforce application.
 Managed Salesforce application user profiles, roles, permissions, and security tokens, ensuring data security
and access control.
 Developed test scripts, performed UAT testing, and documented test cases in JIRA, ensuring software quality
and adherence to requirements.
 Developed client-specific solutions on the Force.com platform using Apex, Visualforce, Process Builder, and
 Visual Flows, tailoring applications to meet specific business needs.
 Utilized Data Loader for loading attachments into Salesforce.com related to Objects like Accounts, Contacts,
Opportunities, and Activities, facilitating data management tasks.
 Created and maintained User Roles, Security, and Profiles required for Salesforce Knowledge
implementation, ensuring knowledge base accessibility and security.
 Implemented AWS features such as S3, EC2, ELB, Route53, Lambda, NACL, and Security groups,
leveraging cloud services for enhanced scalability and reliability.