RCLRPT 24V554 9039

OMB Control No.
: 2127-0004
Part 573 Safety Recall Report 24V-554
Manufacturer Name : Tesla, Inc.

Submission Date : JUL 24, 2024
NHTSA Recall No. : 24V-554
Manufacturer Recall No. : SB-24-00-012
Manufacturer Information : Population :

Manufacturer Name : Tesla, Inc. Number of potentially involved : 1,850,363
Address : 1 Tesla Road Estimated percentage with defect : 1 %
Austin TX 78725
Company phone : 6506815000
Vehicle Information :
Vehicle 1 : 2013-2024 Tesla Model S

Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The subject population includes certain Model Year (MY) 2017-2024 Model 3 vehicles
manufactured between September 6, 2017 – July 15, 2024, equipped with a hood
latch produced in China, and all delivered MY 2013-2024 Model S, MY 2016-2024
Model X, and MY 2020-2024 Model Y vehicles.
Production Dates : NOV 12, 2013 - JUL 15, 2024
VIN Range 1 : Begin : NR End : NR Not sequential
Vehicle 2 : 2016-2024 Tesla Model X

Vehicle Type :
Body Style :
Power Train : NR
Production Dates : APR 20, 2016 - JUL 15, 2024
The information contained in this report was submitted pursuant to 49 CFR §573
Part 573 Safety Recall Report 24V-554 Page 2
Vehicle 3 : 2017-2024 Tesla Model 3

Vehicle Type :
Body Style :
Power Train : NR
Production Dates : SEP 06, 2017 - JUL 15, 2024
Vehicle 4 : 2020-2024 Tesla Model Y

Vehicle Type :
Body Style :
Power Train : NR
Production Dates : JAN 09, 2020 - JUL 15, 2024
Description of Defect :
Description of the Defect : After a customer action opens the hood, the latch assembly may not detect an
open condition and prevent driver notification of the hood open state when the
vehicle is placed into drive.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : Unknowingly driving a vehicle with an unlatched hood may result in the hood
fully opening and obstructing the driver’s view, increasing the risk of a
collision.
Description of the Cause : NR
Identification of Any Warning NR
that can Occur :
Involved Components :
Component Name 1 : hood latch

Component Description : hood latch
Component Part Number : 1500397-00-E
Component Name 2 : hood latch

Component Description : hood latch
Component Part Number : 1500397-00-F
Supplier Identification :
Component Manufacturer
Name : Magna Closures (kunshan) Co. Ltd.
Address : 8 The 3rd Ave A Zone Kunshan Export Proc
Kunshan Foreign States 215301
Country : China
Chronology :
On March 25, 2024, Tesla began investigating customer complaints of unintended hood opening events on
Model 3 and Model Y vehicles in China.
On March 28, 2024, Tesla initiated latch hardware recovery and in-service vehicle inspection in China to
investigate the complaints.
In mid-April 2024, Tesla identified the condition affecting vehicles in China as latch switch deformation, which
could prevent the customer from being notified of an open hood state.
From mid-April 2024 through June 7, 2024, Tesla continued to recover and perform analysis on samples from
the field in China to better understand the condition and latch commonalities across vehicle lines and regions.
Rates of occurrence were higher in China for reasons unknown, as compared to lower rates of occurrence in
markets in Europe and North America.
On June 7, 2024, Tesla initiated engineering studies in Europe and North America to inspect hood latch
assemblies for switch deformation.
On July 17, 2024, out of an abundance of caution while all engineering studies continue, Tesla made a
determination to voluntarily recall affected vehicles.
As of July 20, 2024, Tesla has identified three warranty claims or field reports for U.S. vehicles that are related
to or may be related to this condition. Tesla is not aware of any crashes, injuries, or deaths related to this
condition.
Description of Remedy :
Description of Remedy Program : Beginning on June 18, 2024, at no cost to customers, affected vehicles
received an over-the-air software remedy with firmware release
2024.20.3. Firmware release 2024.20.3 or a later firmware release detects
the open hood and provides a customer-facing user interface notification
of the hood open state.
How Remedy Component Differs The remedy component incorporates the software remedy described
from Recalled Component : above whereas the recalled component does not incorporate the software
remedy described above.
Identify How/When Recall Condition Beginning on July 15, 2024, Model S, Model X, Model 3 and Model Y
was Corrected in Production : vehicles in production received a software release (2024.20.100) that
incorporates the software remedy described above.
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : JUL 26, 2024 - JUL 26, 2024
Planned Owner Notification Date : SEP 22, 2024 - SEP 22, 2024
* NR - Not Reported

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OMB Control No.

Part 573 Safety Recall Report 24V-554

Manufacturer Name : Tesla, Inc.

Manufacturer Information : Population :

Vehicle 1 : 2013-2024 Tesla Model S

Vehicle 2 : 2016-2024 Tesla Model X

Vehicle 3 : 2017-2024 Tesla Model 3

Vehicle 4 : 2020-2024 Tesla Model Y

Component Name 1 : hood latch

Component Name 2 : hood latch

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