Dispatch Instructions:: Oad Tender and Rate Agreement Sheet
Dispatch Instructions:: Oad Tender and Rate Agreement Sheet
Dispatch Instructions:: Oad Tender and Rate Agreement Sheet
LOGISTICSAP@USXPRESS.COM
Dispatch Instructions:
Driver must say they are picking up and delivering for US Xpress Logistics.
Carrier must notify US Xpress Logistics if they will be late to a pick up or delivery appointment. If an appointment is missed, US Xpress Logistics will reschedule the
appointment for the next available appointment time with the customer. US Xpress Logistics will not be financially responsible to Carrier for any costs incurred by Carrier due to
US Xpress Logistics resetting the appointment.
Carrier must provide the tractor and trailer numbers, driver’s name and cell phone number, the PRO number, and after hours contact.
Overages, shortages, damages must be reported to US Xpress Logistics while Carrier is still at the customer delivery location and noted on the Bill of Lading. Notification shall
be made to the Carrier Representative noted on the rate confirmation.
All unplanned accessorial charges must be communicated to US Xpress Logistics by Carrier immediately and approved by US Xpress Logistics in writing in order to be paid.
In order for Carrier to receive payment for detention, Carrier must provide US Xpress Logistics at least thirty (30) minutes’ notice prior to detention taking effect, send the IN and
OUT times on the Bill of Lading, and receive US Xpress Logistics’ prior written approval for the detention charge. Late arrival at pick up or delivery will automatically disqualify
Carrier from receiving payment for detention. IN and OUT times must be written on the Bill of Lading by the customer (if the customer refuses, Carrier must get the name of that
person and report it to US Xpress Logistics immediately).
In addition to the other requirements set forth herein, before paying or agreeing to any lumper services, Carrier must notify the Carrier Representative noted on the rate
confirmation at US Xpress Logistics and get prior authorization/approval in writing in order to get full reimbursement. Carrier must provide a signed lumper receipt to receive
payment for a lumper service.
All special instructions on the rate confirmation sheet must be performed at the negotiated rates.
Cargo must be inspected by Carrier at pick-up and delivery, unless pre-sealed by the customer or a drop and hook.
The Carrier must review the Bill of Lading to ensure all terms are met.
Carrier is responsible for matching all information on the Bill of Lading given to the driver to that which is on the rate confirmation. Any costs incurred by US Xpress Logistics
due to Carrier’s failure to notify US Xpress Logistics’ Carrier Representative of any discrepancies while at the shipper will be the Carrier’s responsibility.
A signed Bill of Lading must be furnished with Carrier’s invoice to receive payment.
Carrier shall be responsible for adhering to Shipper’s instructions communicated to Carrier on a load-by-load basis. Carrier agrees that food that has been transported or
offered for transport under conditions that are not in compliance with the Shipper’s instructions, as provided to Carrier by the Shipper, may be considered “adulterated,” as
determined by a qualified individual, within the meaning of the Federal Food, Drug and Cosmetic Act, 21 U.S.C. §342(I), and its implementing regulations. Carrier understands
and agrees that adulterated shipments may be refused by the consignee or receiver, upon their delivery, at destination without diminishing or affecting Carrier’s liability in the
event of a cargo claim.
Carrier shall be willing, upon Broker’s request, to accept satellite or cell phone tracking through a third party vendor.
Any supplemental Service Requirements will be communicated to Carrier on a per shipment basis.
Carrier shall not make any alterations or repairs to U.S. Xpress equipment without the prior approval of U.S. Xpress. For notice and approval regarding U.S. Xpress trailer
maintenance, damage, or repairs, contact the USX Carrier Rep for this load at their direct phone number listed at the bottom of this rate confirmation, or contact the general U.S.
Xpress brokerage phone number at 866-266-7270 and follow the prompts for carriers.
CONSIGNEE NOTES: FOR DELV APT SETTING: MUST CALL RIGHT AWAY WHEN LOADED W/ BOL#, TRL#, & DESIRED DELV APT TIME,
APTS MUST BE MADE 48HRS IN ADVANCE.
Carrier Rep: MATT JOHNSON Carrier Contact Name: Remy Kaur Date:
Carrier Rep: MATT JOHNSON Carrier Contact Name: Remy Kaur Date: