TrainAI Community

Welcome Instructions

Last update: January 2024

Content
TrainAI Community 1
Welcome Instructions 1
Introduction 3
1. The TrainAI Community 3
1.2 Type of tasks 3
2. Project Ground Rules 4
3. Referrals 5
4. Contact Points 5
5. Timeframe and Assignment process 7
5.1 Overview of the usual workflow*: 7
6. Profile and financial information management 8
6.1 Resetting your password 9
7. Payment method 10
7.1 Tipalti account 11
8. Payment Cycle 12
9. Invoicing 13
9.1 Private Individuals 13
9.2 Freelancers and Companies 14
10. FAQ 15
Where can I check for available jobs? 15
How do I get task assignments? 15
How can I receive more task offers? 15
How do I add languages and services to my profile? 15
Is my profile correctly filled out and complete in Partner Portal? 15
What is the correct way/format to log in to Partner Portal? 15
I forgot my login details to the Partner Portal (my UPN). What should I do? 16
How can I recover my profile password? 16
How do I get paid? 16
What is Tipalti? 16
What is the Business Partner Portal (BPP)? 17
How do I invoice? 17
How do I change my payment method? 17
How to change Supplier Type (Private Individual, Freelancer, Company)? 17
I accidentally rejected the survey, but I want to take it. What should I do? 17
Can I take the survey one more time? 18
I started the survey; however, the browser crashed and now I am unable to finish it. It says
"You have already taken this survey." What should I do? 18
How do I deactivate/delete my profile? 18
Introduction
This document is the primary source of information on what the TrainAI Community is about,
your main points of contact, how to manage login credentials, payment cycles and invoicing,
and FAQ.

Please refer to this document before forwarding your queries to the VRM team.

1. The TrainAI Community

The TrainAI Community is involved in a large variety of interesting and fun Machine Learning
(ML) projects. It is a great way to try out something new and different, while also improving the
world around you. The goal of ML tasks is to train AI to understand and react properly to the
needs of the everyday end user.

1.2 Type of tasks

For many of our tasks, you will be required to analyze and provide feedback on text, web pages,
images, and other types of information using an online tool, for example:

Annotation & Transcription Mark and/or transcribe content in images, videos, or audio
following specific instructions.

Data collection Collect data to train the systems: simple audio recordings,
photos, etc.

Evaluation Classify images or text into given categories.

Content/Query creation Create questions, answers or utterances for a given topic.

Validation Evaluate and correct simple sentences to ensure fluency

and naturalness (grammar, spelling, etc.).
 2. Project Ground Rules

1. Be responsive - please make sure to reply to the VRM/Production team. Even if it was to

inform us you are not interested in a task or you cannot continue working, please just

write us a short message. Clear and open communication ensures a smooth

cooperation.

2. Respect deadlines - please always keep an eye on the deadline assigned by the

VRM/Production team and let us know in advance if you know you cannot finish your

work on time.

3. Inform about changes in work plan - please make sure that you inform the production

team in case you are planning to quit the tasks in between or if you have some

emergency on your end and cannot continue further so that the team can look for

alternate options.

4. Commitment to quality work - please keep the quality in mind while performing any

tasks. Quality is of utmost importance to us and failing to follow the quality guidelines

might result in the discontinuation of our collaboration.

5. Comply with our Non-disclosure Agreement - please never share or forward project

details with anyone outside our organization

 3. Referrals
Do you know a colleague or friend who may be interested in joining the TrainAI Community and
has the potential to fit in? Feel free to share the registration link to our partner portal and the
basic requisites listed here:

Basic requirements to work in the AI Community

● English at communicative level

● High-speed internet connection
● Windows or Mac OS X system (computer)

As you already know, we do not have a job marketplace yet, that is why we will reach out to
them via email with new opportunities based on their profile information and test (Language
Knowledge, Machine Learning) score.

Please, remind your referrals that taking the language knowledge test and the machine learning
survey will increase the number of tasks one can be involved in.

You can also refer them to us via email on AICommunity@rws.com and we will guide them
through the registration process.

4. Contact Points
If you need help, you can contact a specific team according to the questions or issues you have:

VRM team (AICommunity@rws.com):

- Workzone Portal
- Task credentials
 - Change of vendor type/entity (Company/Freelancer/Private Individual)
- Profile deactivation from our TrainAI Community database

Production team

- Task Assignation and work volume

- Production tools

You will be introduced to different production teams for the projects you will be working on.
Please always contact the production team you were in contact with about the task.

Quality team (AI_Team_Quality@rws.com)

- Quality-related questions (for example related to feedback, quality monitoring, etc.).

Finance team (payments.moravia@rws.com)

- Invoicing, payment
- Payment methods
- Tipalti

Support team (Global.Supply@rws.com):

- Change of vendor type/entity (Company/Freelancer/Private Individual)

- Profile deactivation from our AI Community database
 5. Timeframe and Assignment process

We do not have a job marketplace yet, that is why we will reach out to you via email with new
opportunities based on your profile information and test (Language Knowledge, Machine
Learning) score.

The workload often varies a lot depending on our clients’ needs and requirements. However,
with expanding markets and the continuous development of new products using ML technology,
we see an increasing number of projects coming our way, so many opportunities are to come.

Remember that taking the language knowledge test and the machine learning survey will
increase the number of tasks you can be involved in.

5.1 Overview of the usual workflow*:

1. You will receive an email by the VRM team along with the pre-selection form.

2. Indicate your interest in the pre-selection form.

3. If you get accepted for the task you will be receiving your project credentials

from the VRM team.

4. Training materials and further steps will be shared by the Production team.

5. You might be asked to pass a task-specific test or training before you work on

the task.

6. Perform the task assigned to you following the instructions shared by the

Production team.

*Please bear in mind that this is a regular workflow which might vary based on the task and clients’

requirements.
6. Profile and financial information management
You can manage your profile and financial information directly. Based on the action you wish to
carry out, for example add languages or create invoices, you need to access either the Partner
Portal or the Business Partner Portal*

*The Business Partner Portal (BPP) is only available to freelancers and companies to manage POs and
invoices.

Action Portal How to access

Add languages and services Partner Portal Use your UPN ID

to profile

Upload an updated CV Partner Portal Use your UPN ID

Change preferred payment Partner Portal Use your UPN ID

method(s)

View POs
Business Partner Portal* Use your MNET ID

Create progress reports Use your MNET ID

Business partner Portal*

Create invoices Business partner Portal* Use your MNET ID

If you are not sure about your UPN ID or MNET ID, please look in your inbox for an email from

Service Desk with Subject: “RWS Moravia onboarding guidelines”. Please also double-check your

spam folder. In case of no luck, please contact the support team (ServiceDesk@rws.com).
If you are unsure about how to navigate and update your Partner Profile or how to get paid,

please first look into the FAQs in the Help Center of the Partner Portal.

6.1 Resetting your password

To reset your password, please click Forgotten Password.

If you don’t receive an email with a new password, please contact ServiceDesk@rws.com with
the following information:

● Your email address and MNET username

● A description of the issue – for example “Password reset issues”

● A screenshot of the error

● The actions already taken

Please keep your credentials and passwords safe at all times and do not share them with

anyone else.

Finally, if you are unsure about how to navigate and update your Partner Profile or how to get

paid, please first look into the FAQs in the Help Center of the Partner Portal.
7. Payment method
You can choose to be paid by these methods:

● PayPal

● Wire transfer

● ACH (recommended for US-based)

To change your payment method(s), please sign in to the Partner Profile and go to the Payment

Method section to update/change your information. After that, you will be contacted by the

Finance team to confirm the change. If you are registered as a Private Individual and using

Tipalti, please change your payment method both in your Partner Profile and your Tipalti

profile.

Please note that in Tipalti, we do not recommend using wire transfers because of the high fees.
7.1 Tipalti account
If you are registered as a Private Individual, you will be invited by rws-payments@rws.com to

create a Tipalti account to avoid high transaction fees. Usually within one month from profile

completion, you will receive an email such as the example below. If you do not receive the invite

after a month, please feel free to contact payments.moravia@rws.com for support.

Tipalti is a third-party transaction platform. Aside from the above-mentioned, you will find

additional payment options in Tiplati: eCheck (local bank transfer) and SEPA payment (available

for EU-based).

Please find a detailed guide on how to set up your Tipalti account in the Help Center of the

Partner Portal in the RWS Moravia Invoicing and Payments Guide document. In case of

questions or troubles, please contact payments.moravia@rws.com.

8. Payment Cycle
There are three types* of profiles to choose from when registering on the Partner Portal.
Payments are not processed upon task or project completion, rather once a month for the
previous calendar month.

Our project manager gathers the project information for the previous month and sends a
request for processing to the Finance team. Once everything is ready, you will receive an email
notification with more information.

Please note that payment timelines differ based on the profile type:

● Private Individual – 14 days since the Payment Notification

● Freelancer – 30 days since the invoice was created
● Company – 60 days since the invoice was created

*If you do not remember your profile type, please contact the VRM team at
(AICommunity@rws.com).
9. Invoicing

9.1 Private Individuals

As a Private Individual, meaning you are without a legal corporate entity and you don’t hold a
VAT number, the below payment process applies to you:

● RWS will prepare the payment for you during each month-end close. You will not need to
issue an invoice and you will not have access to our invoicing platform.
● The payment will include all your work completed in a given calendar month.
● You can check the volumes and completed work in the Task Management System you
worked in (e.g. Symfonie, OddJob, DataCompute or other applications).
● An email notification will be sent to you by our Accounts Payable Department with the
total amount to be paid to you for the given calendar month and the payment date.

Please note that the minimum amount to be transferred via PayPal is 10 USD. For bank transfer
payments, you will need to wait for invoices to accumulate over 100 USD to receive payment due
to transfer fees. We will always wait with payment until you have accumulated the minimum
amount, as the transfer fees are always the same and with a lot of small transactions, you would
lose profit.
 9.2 Freelancers and Companies

The Business Partner Portal (BPP) is our PO invoicing site. Here, you can create and submit your
Purchase Orders, Progress Report, Receipt(s), and Invoices.

If you are a freelancer, sign in to the Business Partner Portal (BPP) with your MNET credentials
(format MNET\xxx).

If you are not sure about your MNET ID please look for an email in your inbox from Service Desk
with the subject: “Your RWS Moravia Account credentials”. In case of no luck, please contact the
Support team (ServiceDesk@rws.com).

If you don’t remember your password, you can reset it by clicking Forgotten Password.

The invoicing process is managed entirely by yourself, therefore, the access to BPP should be
treated with care, due to the sensitive information such as bank details, rates, and any other
financial or legal details contained in your account.

Please note that while the minimum invoicing amount is 10 USD (or equivalent), for bank
transfer payments, you will need to wait for invoices to accumulate over 100 USD to receive
payment due to transfer fees. If your preferred payment is via PayPal, you can create an invoice
if the invoicing amount is above 10 USD and receive payment.

Please find a detailed guide on how to raise your invoice in the Help Center of the Partner Portal

in the RWS Moravia Invoicing and Payments Guide document.

 10. FAQ

Where can I check for available jobs?

We do not have a job marketplace yet. Once we have a task for you, we will reach out to confirm
your availability. Kindly keep in mind that the workload and languages needed for incoming
tasks are fully dependent on our clients’ needs and requirements. Therefore, we are not able to
influence them.

How do I get task assignments?

Based on your profile information and test scores, you will be contacted as soon as we receive a
suitable task for you. Please refer to the steps mentioned in the above section on Timeframe and
Assignment process.

How can I receive more task offers?

If you haven’t already done so, please take the tests assigned to you under Surveys & Tests in
your Partner Portal profile. Partner Portal login page here:
https://locpartners.moravia.com/Account/Login

How do I add languages and services to my profile?

If you have any other language skills, feel free to add them to your profile. Log in to the Partner
Portal and go to the Languages and Services section to update them. Then you may also want to
take the corresponding language knowledge tests to increase your opportunities to work on
more tasks.

Is my profile correctly filled out and complete in Partner

Portal?
Your profile is complete when all of the sections (the boxes in the dashboard view) have green
checkmarks. From that moment onwards, your profile is visible to the Vendor Management
team and as soon as we have an opportunity that matches your skills, we will reach out to you.
In the meantime, please keep your profile updated to make sure it contains current information
about the services you provide, your offered prices and languages.

What is the correct way/format to log in to Partner Portal?

The correct format to log in is to enter your UPN ID. Partner Portal login page here:
https://locpartners.moravia.com/Account/Login
 I forgot my login details to the Partner Portal (my UPN).
What should I do?
Please check your email – once you register successfully, you should receive an email with your
credentials. If you cannot find the email, please contact Support team (ServiceDesk@rws.com)

How can I recover my profile password?

You can reset your password by clicking on Forgotten Password (here
https://locpartners.moravia.com/registrationtype/) and entering your correct email address (the
one you registered with). Then click Submit and you will receive a new password via email. If you
don’t receive a new password via email, please contact ServiceDesk@rws.com with the following
information:
● Your email address and MNET username
● A description of the issue – in this case “Unauthorized access”
● A screenshot of the error
● The actions already taken

How do I get paid?

If you are a Company or a Freelancer, you will receive an email once the Purchase Order is
created on our side. Then you need to go to the Business Partner Portal (you should receive a
link in the email notification) and create an invoice there.

If you registered as a Private Individual, who cannot invoice, it’s very easy to receive payments!
If you are non-US based, you will receive an invitation from rws-payments@rws.com to register
on the payment solution platform Tipalti. Once you register and provide us with your bank or
other payment details, you are ready to receive payments from us!

If you are US based, we will send you payment via Bank (ACH) direct deposit or PayPal.

What is Tipalti?
Tipalti is a global payment solution that offers an improved payment experience! You as a
Supplier can choose your preferred payment method such as PayPal, Global ACH or wire
transfers based on what’s available in your country. Plus, you will be able to select your preferred
currency depending on the payment method you select. For detailed information, please check
out our Tipalti Instruction Guide in the Help Center.
 What is the Business Partner Portal (BPP)?
It is our PO invoicing site https://extranet.moravia.com/suite/WebBPP/. Please use your MNET
ID as login and the same password you are using to login to the Partner Portal.

Please note that if you are registered as a Private Individual, you will not be able to access the
PO invoicing site, as you do not create invoices on your own. Our backend team will process
your payment internally and inform you about the details via email.

How do I invoice?
Please refer to the instructions for Freelancers or Private individuals shared earlier in this
document. A video guide for Freelancers can be found on the landing page of the Business
Partner Portal.

How do I change my payment method?

To change your payment methods, please log onto our Partners Portal and change your
information under the Payment section. After that, you will be contacted by the Finance team to
confirm the change.

How to change Supplier Type (Private Individual, Freelancer,

Company)?
A Supplier Type change always requires the deactivation of the old profile and – if applicable –
transfer of the previous information and setup (e.g. surveys) from the old to the new profile.
Be advised that a profile can be deactivated only once all the pending invoices and receipts have
been successfully paid out; as an exception, a parallel registration (old and new profile existing at
the same time) can be allowed (for as short a time as possible) if deemed necessary.
Please contact AICommunity@rws.com if you need to request such a change, so we can discuss
the options we can offer you.

I accidentally rejected the survey, but I want to take it.

What should I do?
Please contact AICommunity@rws.com and ask the team to resend the survey to you.
 Can I take the survey one more time?
Generally, you are not permitted to re-take the survey unless you provide us with a valid
justification.

I started the survey; however, the browser crashed and now

I am unable to finish it. It says "You have already taken
this survey." What should I do?
Please contact AICommunity@rws.com.

How do I deactivate/delete my profile?

If you no longer wish to be a partner with us, please contact global.supply@rws.com and ask the
team to deactivate your profile.