UNIT 8: Language and skills test

Name: _________________________________

LANGUAGE Lesson 8.2 Grammar

Lesson 8.1 Vocabulary 2 Complete the text using the to + infinitive or
1 Choose the correct option. -ing form of the verb in brackets.

1 Young people have more career compared Not everyone likes decision-making in the workplace.
Some employees prefer 1 (not have)
to fifty years ago.
a alternatives b ways c feelings d constraints to make many decisions. For them, decisions cause
stress and they tend to be afraid of 2
2 I should all the different possibilities before (put) themselves in stressful situations. Usually there
deciding. is no point in 3 (try) to change them.
a settle on b consider c end up d drive Managers sometimes try 4
(encourage) a change by sending these employees
3 Knowing when to trust a gut is an important on leadership training courses. However, it is often
life skill. not worth 5 (do) this and rarely do
a success b decision c alternative d feeling they end up 6 (enjoy) the experience.
In addition, managers can regret 7
4 After thinking hard about what to study Sara (not realise) this beforehand and may even start
8 (lose) confidence in their own
finally geology.
a settled on b ended up decision-making abilities. As all good managers
c examined d reconsidered know, understanding your staff is a key skill. It is
important to respect the fact that these employees
5 If you don’t make a decision soon, you’ll need 9 (feel) comfortable at work
with nothing. and they generally prefer 10 (take on)
a examine b give c end up d pull together roles where the duties and tasks are clear and
logical.
6 My boss gave me the to launch the new __/10
clothing range.
a alternatives b way forward
c go-ahead d success Lesson 8.3 Functional language
3 Choose the correct option.
7 Our sales team is so successful because everyone
knows when to together. We have suffered some losses recently, but
a give b pull c drive d consider I1 think we can recover from this. My
2 would be to research the competitors.
8 The main on the department is a lack of
Even 3 our products are generally cheaper,
experienced staff.
our competitors were 4 more popular in the
a constraint b alternative
market. The fact of the 5 is our brand is not
c drive d consideration
as appealing, and we must find out why.
9 Kyla believes that the . forward is to invest
in better technology. 1 a finally b possibly c personally d slightly
a feeling b success c decision d way 2 a ambition b instinct c findings d sensation
3 a while b although c though d except
10 To success, it’s necessary to motivate all 4 a still b yet c already d once
the staff in the company. 5 a element b topic c issue d matter
a reconsider b settle on c drive d pull __/5
__/10

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 UNIT 8: Language and skills test
Name: _________________________________

Lesson 8.4 Functional language

4 [BP_B2+_Test_08_01.mp3] Listen to the
speaker and choose the correct answer.

1a b c
2a b c
3a b c
4a b c
5a b c
__/5

Lesson 8.5 Functional language

B2 Business Vantage
5 Choose the correct option.

With 1 to upgrading the company’s online

booking system, it has been 2 to do this over
the last weekend in April. In 3 of this change,
all staff will receive training before the upgrade. We
can 4 you that it will not affect how you interact
with your clients. 5 will be improved with the
new system and this will benefit both staff and our
clients.

1 a regard b light c result d discussion

2 a delayed b decided c guaranteed d installed
3 a reason b result c regard d light
4 a assure b contact c decide d realise
5 a Changes b Customers
c Efficiency d Offices
__/5

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 UNIT 8: Language and skills test
Name: _________________________________

SKILLS
Long listening
Short listening B2 Business Vantage / C1 Business Higher
B2 Business Vantage / C1 Business Higher
7 [BP_B2+_Test_08_03.mp3] You will hear part of
6 [BP_B2+_Test_08_02.mp3] You will hear two a meeting about staff training courses. For each
conversations. For each question, write one or question, choose the correct answer. You will
two words or a number. You will hear each hear the recording twice.
recording twice.
1 What does Mr Jones want to discuss with Ms Lee?
Listening 1 a ways he could invest in her company
Look at the notes below. You will hear two b the possibility of an exclusive course for his staff
colleagues discussing a colleague’s possible c how to persuade more staff to take up training
promotion.
2 What did the Human Resources Manager think of
Performance review notes the decision-making course?
a It did not have enough activities.
Anna: Possible promotion to 1 b It was exactly what he needed.
c It could be more personalised.
Key strengths = experience and knowledge
Communication = her colleagues 2 3 Ms Lee says that the course is designed to
her a lot a ensure all attendees benefit in some way.
Extra specialism = 3 b inspire attendees to change their workplace.
c appeal to people who want a lot of information.
Minor drawback = she can be 4
4 What is the main business of Capital Inc?
a investing their customers’ money
b solving financial problems
Listening 2 c making recommendations to customers
Look at the notes below. You will hear two
colleagues discussing the company’s advertising 5 According to Mr Jones, the staff find it difficult to
campaign. a communicate decisions clearly to clients.
b give clients negative information.
Advertising campaign notes c change their communication style.

Channel for this campaign will be 6 What will Mr Jones do to help Ms Lee prepare
5 – we’re not using websites. the course?
Reason is the target market – women who are a give her some customer information
6 . b Introduce her to a staff member
Plan is to 7 the results of the c email her a list of ideas
campaign across 3 different magazines.
Rationale for expensive campaign – these women 7 Why does Mr Jones think a test would be
are 8 shoppers. a good idea?
a It will make staff take the training seriously.
__/8 b He wants to be able to analyse the impact
of the training.
c It will make the training more professional.
__/7

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 UNIT 8: Language and skills test
Name: _________________________________

Writing __________________________________________
B2 Business Vantage __________________________________________
8 You are CEO of a fashion retailer who has __________________________________________
decided to make a change in your stores. Write __________________________________________
an email to all staff explaining the decision. Use
the notes below: __________________________________________
__________________________________________
• Decision – add iPads and card readers next
month __________________________________________
• Reason – increase payment options – not __________________________________________
just cash, quicker and easier for customers
to pay electronically, portable, accept range __________________________________________
of cards __________________________________________
• Result – improved customer satisfaction
• All staff to be trained, mailing list customers __________________________________________
to be contacted __________________________________________

Write 180–200 words. __________________________________________

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