AIM: To implement a software for BPO management system
()PROBLEM STATEMENT: With the reduction in communication costs and improved bandwidths and associated infrastructure, BPO as a segment is witnessing a massive growth. One of the key challenges that BPO companies that provide data entry/data validation services is an efficient and effective way of getting the source documents from different customers and accurately route the same to different operators for processing.
()sOFTWARE REQUIREMENT SPECIFICATION:
2.1 PRODUCT PERSPECTIVE The BPOS acts as an interface between the 'client' and the
'administrator. This system tries to make the interface as simple as possible
and at the same time not risking the security of data stored in. This minimizes the time duration in which the user receives the documents. 2.2SOFTWARE INTERFACE " Front End Client The applicant and Administrator online
interface is built using JSP and HTML. The Administrators's local
interface is built using Java. "Web Server -Glassfish application server (SQL Corporation). "Back End - SQL database. 2.3HARDWARE INTERFACE The BPO system's server is directly connected to the client systems via ftp. The client systems have access to the database in the server. (III )USECASE DIAGRAM: The BPO management system use cases are:
login
search for jobs
negotiate the process
finalize the negotiate
client upload the data
BPO (business proc. Amultiple client user from (USA)
data entry operati on
auditt or 0C
replay the fine amount and
feedback
logout
Fig.3. UML USE CASE DIAGRAM
(IV)UML CLASS DIAGRAM: The UML class diagram is to illustrate class interfaces and their actions. They are used for static object modeling, we have already introduced and used their UML diagram while domain modeling.
client details client info : sting client id: integer contact no :integer email id : string client details)
Fig.5. UML CLASS DIAGRAM
(V)UML SEQUENCE DIAGRAM: A sequence diagram illustrates a kind of format in which each object interacts via message. It is generalize between two or more specialized diagram. internet : multiple BPObusi clientUser.. login
search for client
negotiate the process
finalize the negotiate
client uplõad the data to sever
data enty operation
auditt or 0C
data receive d by the client
reply the fina amount with feedback
logout
Fig. 5.1SEQEUENCE DIAGRAM
Communication diagram illustrate that object interact on a graph or network format in which object can be placed where on the diagram. In collaboration diagram the object can be placed in anywhere on the diagram. The collaboration comes from sequence diagram. 1: login 2: search for client 3: negotiate the process 6: data entry operation 7: auditt or 0C 10: logout BPO(businessProcessOutsource)l internet
4: finalize the negatrate
5: client upload the dàta to server 9: reply the final amount with feedback 8: data redeved by the client
DBFacade (VIII) DEPLOYMENT DIAGRAM AND COMPONENT DIAGRAM Deployment diagrams are used to visualize the topology of the physical components of a system where the software components are deployed.
Fig.9.1.DEPLOYMENT DIAGRAM Component Diagram Component diagrams are used to visualize the organization and relationships among components in a system. Database Senver
TH DB
ADODB LAN
0leb Sever Client Machine
TCPAP
|1S Senvices Web Browser
RESULT: Thus the mini project for BPO management system has been successfully executed and codes are generated.
