LIMELIGHT COLLECTION

Prism™ • Pulse® • Flash™ • Flair® • Beam™

OWNER’S MANUAL
 LIMELIGHT Collection
Watkins Wellness® congratulates you on your decision to enjoy the finest spa available...
Welcome to the growing family of HOT SPRING spa owners.

Before you begin reviewing the manual, please take a moment to register your warranty. Doing so will assist us in contacting you for any
important product notification.

Prior to registering, you will need the serial number that is located within the equipment compartment of your HOT SPRING spa.

To register please go to http://www.hotspring.com/hot-tub-owners/hot-tub-product-warranty-registration or simply scan the QR code below:

FOR YOUR RECORDS

Spa Model/Serial Number:

Date Purchased:

Dealer:

Address:

Cover Serial Number:

Accessory Serial Number:

If you have any questions about any aspect of your spa's set-up, operation or maintenance, contact your authorized HOT SPRING
dealership. They are trained professionals who are familiar with the product as well as new spa ownership concerns. Their expertise will
facilitate the enjoyment of your new HOT SPRING spa.
IMPORTANT: WATKINS WELLNESS reserves the right to change specifications, or design, without notification and without incurring any
obligation.

In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior
surfaces (decks and gazebos). In addition, some communities have adopted residential barrier codes which may require
fencing and/or self-closing gates on the property to prevent unsupervised access to a pool (or spa) by children under 5 years
Important! of age. Your HOT SPRING spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers
and as a result, is usually exempt from most barrier requirements. As a general practice, your local Building Department will
inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit.
Your HOT SPRING dealer can provide information on which permits may be required.
 TABLE OF CONTENTS
SAFETY INFORMATION SPA CARE AND MAINTENANCE
IMPORTANT SAFETY INSTRUCTIONS............................... 1 DRAIN & REFILL INSTRUCTIONS......................................24
IMPORTANT SPA INSTRUCTIONS....................................... 3 PREVENTION OF FREEZING.............................................24

GETTING STARTED FILTER SYSTEM...................................................................25

SPA FEATURES...................................................................... 4 FILTER CARTRIDGES REMOVAL & CLEANING..............25

QUICK START-UP INSTRUCTIONS..................................... 5 CARE OF THE SPA PILLOWS.............................................25

EQUIPMENT COMPARTMENT............................................. 7 CARE OF THE EXTERIOR...................................................26

CARE OF THE SPA COVER................................................26
WATER QUALITY AND MAINTENANCE
COVER LIFTER SYSTEM....................................................26
BASIC INFORMATION............................................................ 8
HOW TO ADD CHEMICALS TO THE WATER..................... 8 ELECTRICAL REQUIREMENTS
FUNDAMENTALS OF WATER MAINTENANCE.................. 9 230 VOLT PERMANENTLY CONNECTED MODELS .......28

THE HOT SPRING SPA WATER MAINTENANCE 230 VOLT CONVERTED PRISM..........................................29
PROGRAM.............................................................................10 115 VOLT GFCI BEAM (MODEL BMI).................................30
VANISHING ACT INSTRUCTIONS...................................... 11 115 VOLT OPERATION (60Hz ONLY).................................30
VACATION WATER CARE INSTRUCTIONS......................12 115/230 VOLT CONVERTIBLE MODEL..............................30
WATER TERMINOLOGY......................................................13 230 VOLT CONVERTED BEAM..........................................30
OPERATING INSTRUCTIONS SERVICE INFORMATION
HOME SCREEN....................................................................15 GENERAL INFORMATION...................................................32
TEMPERATURE CONTROL ...............................................15 GFCI AND HIGH LIMIT THERMOSTAT...............................32
LOCKING FEATURES..........................................................15 NO-FAULT ® HEATER AND INTEGRATED PRESSURE
JETS CONTROL....................................................................16 SWITCH..................................................................................32

LIGHT CONTROL..................................................................16 SILENT FLO 5000 ® CIRCULATION PUMP AND

CIRCULATION PUMP THERMAL CUT-OFF......................32
SUMMER TIMER..................................................................16
MISCELLANEOUS SERVICE INFORMATION...................32
BRIGHTNESS........................................................................17
ACTS INVALIDATING WARRANTY.....................................33
LANGUAGE...........................................................................17
DISCLAIMERS.......................................................................33
AUTO CLEAN CYCLE...........................................................17
WATKINS WELLNESS CUSTOMER SERVICE.................33
SOFT WATER CYCLE..........................................................17
TROUBLESHOOTING..........................................................33
FRESHWATER ® SALT SYSTEM (OPTIONAL).................17
SPA SPECIFICATIONS.........................................................36
AUDIO (OPTIONAL).............................................................17
JET MENUS
PRISM ™ (MODEL PSM)......................................................19
PULSE ® (MODEL PLS) .......................................................20
FLAIR ® (MODEL FLR)..........................................................21

FLASH ™ (FSH) ....................................................................22

BEAM ™ 220V (BMII) ............................................................23

BEAM 115V (BMI) .................................................................23

Safety Information • Do not operate the audio main controls while inside the spa (if spa is
equipped with an audio component).
• Do not connect any auxiliary components (for example, cable
IMPORTANT SAFETY additional speakers, headphones, additional audio components) to the
audio system unless approved by WATKINS WELLNESS .

INSTRUCTIONS • Do not self service audio component by opening spa door as this may
expose dangerous voltage or other risk of injury. Refer all servicing to
qualified service personnel.
(READ AND FOLLOW ALL • Do not attach an external antennae to a spa audio system unless
installed by a licensed electrician in accordance with Article 810 of the
INSTRUCTIONS) National Electric Code, ANSI/NFPA 70.
WARNING
AVOIDING THE RISK TO CHILDREN • To reduce the risk of electrical shock, replace a damaged cord
DANGER - RISK OF CHILD DROWNING immediately. Failure to do so may result in death or serious personal
injury due to electrocution.
Extreme caution must be exercised to prevent unauthorized access
• Your spa is provided with a Ground Fault Circuit Interrupter (GFCI)
by children. To avoid accidents, ensure that children cannot use a spa
for user and equipment protection. To ensure proper operation of this
unless they are supervised at all times.
important safety device, test according to the following instructions per
WARNING electrical configuration.
To reduce the risk of injury, do not permit children to use this spa unless • Cord-Connected 115 volt, 20 amp models: The GFCI is located at
they are closely supervised at all times. the end of the power cord. Before each use, with the unit operating,
push the TEST button. The unit should stop operating and the GFCI
• To reduce the risk of injury, lower water temperatures are power indicator will go out. Wait 30 seconds and then reset the GFCI
recommended for young children. Children are especially sensitive to by pushing the RESET button. The GFCI power indicator will turn
hot water. on, restoring power to the spa. If the interrupter does not perform in
• Extreme caution must be exercised to prevent unauthorized access this manner, there may be an electrical malfunction and with it, the
by children. To avoid accidents, ensure that children cannot use a spa possibility of an electric shock. Disconnect the power until the problem
unless they are supervised at all times. has been corrected.
DO: • 230 volt, permanently installed or converted models:
• A ground terminal is provided on the terminal block (TB-1, system
• Make sure you always lock the child resistant locks after using the spa ground terminal) located inside the control box. To reduce the risk
for your children’s safety. Every HOT SPRING spa is equipped with of electric shock, connect this terminal to the grounding terminal
a locking cover that meets the ASTM F1346-91 Standard for Safety of your electrical service or supply panel with a continuous green,
Covers. insulated copper wire. The wire must be equivalent in size to the
• Test the water temperature with your hand before allowing children to circuit conductors supplying the equipment. In addition, a bonding
enter the spa to be sure that it’s comfortable. Children are especially terminal (pressure wire connector) is provided on the outside of
sensitive to hot water. the control box for bonding to local ground points. To reduce the
• Remind children that wet surfaces can be very slippery. Make sure risk of electric shock, this connector should be bonded with a No.
that children are careful when entering or exiting the spa. 8 AWG (8.4 mm²) solid copper wire to any metal ladders, water
pipes, or other metal within 5 feet (1.5 m) of the spa to comply with
DON'T: local requirements. The means of disconnection must be readily
• Allow children to climb onto the spa cover. accessible, but must be installed at least 5 feet (1.5 m) from the
spa.
• Allow children to have unsupervised access to the spa.
• Your spa is provided with a suitably rated circuit breaker to open all
ungrounded supply conductors.
AVOIDING THE RISK OF ELECTROCUTION
• Your spa uses ground fault circuit interrupters in the electrical
DANGER - RISK OF ELECTROCUTION subpanel. Before each use of the spa and with the unit operating,
• Connect only to a grounded source. push the TEST button on each breaker. The switch should click
over to the “Trip” position. Wait 30 seconds and reset each GFCI
• Do not bury the power cord. A buried power cord may result in death, breaker by switching it completely off and then completely on.
or serious personal injury due to electrocution if direct burial-type cable The switch should then stay on. If either of the interrupters does
is not used, or if improper digging occurs. not perform in this manner, it is an indication of an electrical
• A ground terminal (pressure wire connector) is provided on the control malfunction and the possibility of an electric shock. Disconnect the
box inside the unit to permit connection of a minimum No. 8 AWG power until the fault has been identified and corrected.
(8.4 mm²) solid copper bonding conductor between this point and IMPORTANT: Failure to wait 30 seconds before resetting the GFCI
any metal equipment, metal water pipe, metal enclosures of electrical may cause the spa’s Power Indicator (on the control panel) to blink. If
equipment, or conduit within five feet (1.5 m) of the unit as needed to this occurs, repeat the GFCI test procedure.
comply with local requirements.

Safety Information Page 1

 • Persons taking medications which induce drowsiness, such as
DANGER - RISK OF ELECTRICAL SHOCK tranquilizers, antihistamines, or anticoagulants should not use the spa.
• Install at least 5 feet (1.5 m) from all metal surfaces. A spa may
be installed within 5 feet of a metal surface if each metal surface is
permanently connected by a minimum No. 8 AWG (8.4 mm²) solid HEALTH PROBLEMS AFFECTED BY SPA USE
copper conductor attached to the wire ground connector on the
terminal box that is provided for this purpose if in accordance with • Pregnant women should consult a physician before using spa.
National Electrical Code ANSI/NMFPA70-1993. • Persons suffering from obesity, or with a medical history of heart
• Do not permit any electrical appliances, such as a light, telephone, disease, low or high blood pressure, circulatory system problems, or
radio, or television within 5 feet (1.5 m) of a spa. Failure to maintain diabetes should consult a physician before using spa.
a safe distance may result in death, or serious personal injury due to
electrocution, if the appliance should fall into the spa.
• Install your spa is such a way that drainage is away from the electrical UNCLEAN WATER
compartment and from all electrical components.
• Keep the water clean and sanitized with correct chemical care. The
DO: recommended levels for your HOT SPRING spa are:
• Be sure your spa is connected to the power supply correctly - use a
Free Available Chlorine: Total Alkalinity:
licensed electrical contractor.
1.0-5.0ppm 40-120ppm
• Disconnect the spa from the power supply before draining the spa or
servicing the electrical components. Water pH: Calcium Hardness:
• Test the Ground Fault Circuit Interrupter(s) before each use. 7.2-7.8 Standard 75-150ppm
• Replace audio components only with identical components (if your spa Salt System 25-75ppm
is equipped with an audio component).
• Refer to Water Quality and Maintenance section for complete
DON'T: instructions.
• Use the spa with the equipment compartment door removed. IMPORTANT: Turn on the jet pump for a least ten minutes after adding
• Place electrical appliances within 5 feet (1.5m) of the spa. ANY spa water chemicals into the filter compartment.
• Use an extension cord to connect the spa to its power source. The Clean the filter cartridges monthly to remove debris and mineral buildup
cord may not be properly grounded and the connection is a shock which may affect the performance of the hydromassage jets, limit the
hazard. An extension cord may cause a voltage drop, which will cause flow, or trip the high limit thermostat, which will turn off the entire spa.
overheating of the jet pump motor and motor damage.
• Attempt to open the electrical control box. There are no user serviceable AVOIDING THE RISK OF HYPERTHERMIA
parts inside.
Prolonged immersion in hot water can result in HYPERTHERMIA, a
RISKS TO AVOID dangerous condition which occurs when the internal temperature of
the body reaches a level above normal 98.6°F (37°C). The symptoms
DANGER - RISK OF INJURY of hyperthermia include unawareness of impending hazard, failure to
• To reduce the risk of injury to persons, DO NOT remove suction fittings perceive heat, failure to recognize the need to exit the spa, physical
(filter standpipes) located in the filter compartment. inability to exit the spa, fetal damage in pregnant women, and
• The suction fittings in the spa are sized to match the specific water unconsciousness resulting in a danger of drowning.
flow created by the pump. Never replace a suction fitting with one WARNING
rated less than the flow rate marked on the original suction fitting.
• There is a danger of slipping and falling. Remember that wet surfaces The use of alcohol, drugs, or medication can greatly increase the risk of
can be very slippery. Take care when entering or exiting the spa. fatal hyperthermia in hot tubs and spas.
• Never operate spa if the suction fittings are broken or missing.
• People with infectious diseases should not use the spa. TO REDUCE THE RISK OF INJURY
• Keep any loose articles of clothing, long hair, or hanging jewelry away
from rotating jets or other moving components. • The water in the spa should never exceed 104°F (40°C). Water
temperatures between 100°F and 104°F (36°C and 40°C) are
considered safe for a healthy adult. Lower water temperatures are
INCREASED SIDE EFFECTS OF MEDICATION recommended for extended use (exceeding ten minutes) and for
young children. Extended use can cause hyperthermia.
• The use of drugs, alcohol may cause unconsciousness with the
possibility of drowning. • Pregnant or possibly pregnant women should limit spa water
temperatures to 100°F (36°C). Failure to do so may result in
• Persons using medications should consult a physician before using permanent injury to your baby.
a spa; some medication may cause a user to become drowsy, while
other medication may affect heart rate, blood pressure, and circulation. • Do not use spa immediately following strenuous exercise.

Page 2 Safety Information

 SPA SHELL
AVOIDING THE RISK OF SKIN BURNS
Your HOT SPRING spa has an acrylic shell. Stains and dirt generally
will not adhere to your spa’s surface. A soft rag should easily remove
• To reduce the risk of injury, before entering a spa the user should most dirt. Most household chemicals are harmful to your spa’s shell
measure the water temperature with an accurate thermometer. (see below for detailed information on cleaning agents). Always rinse off
• Test the water with your hand before entering the spa to be sure it’s any spa shell cleaning agent with fresh water.
comfortable.
IMPORTANT:
1. The following products are the ONLY approved cleaning agents
SAFETY SIGN for your HOT SPRING spa shell: plain water, HOT SPRING
FRESHWATER Spa Shine, or Soft Scrub®. The use of alcohol or any
Each HOT SPRING spa is shipped with a SAFETY SIGN in the owner’s other household cleaner other than those listed to clean the spa shell
package. The sign, which is required as a condition of Product Listing, surface is NOT recommended. DO NOT use any cleaning products
should be permanently installed where it is visible to the users of the containing abrasives or solvents since they may damage the shell
spa. To obtain additional SAFETY SIGNS, contact your HOT SPRING surface, specifically: Simple Green®, Windex® or Spa Mitt. NEVER
dealer and request Part #70798. USE HARSH CHEMICALS! Damage to the shell by use of harsh
chemicals is not covered under the warranty. Always rinse off any spa

IMPORTANT shell cleaning agent with fresh water.

2. Iron and copper in the water can stain the spa shell if allowed to go

SPA INSTRUCTIONS unchecked. Ask your HOT SPRING dealer about a Stain and Scale
Inhibitor to use if your spa has a high concentration of dissolved
The following contains important spa information, and we strongly minerals. (WATKINS WELLNESS recommends FRESHWATER Stain
encourage you to read and apply them. & Scale Defense.)
3. Keep all cleaners out of the reach of children and use care when
DO: applying.
• Use and lock the vinyl cover when the spa is not in use, whether it is
empty or full.
• Follow the Spa Care and Maintenance recommendations stated in this
manual.
• Use only approved accessories and recommended spa chemicals and
cleaners.
DON'T
• Leave the HOT SPRING spa exposed to the sun without water or the
cover in place. Exposure to direct sunlight can cause solar distress of
the shell material.
• Roll or slide the spa on its side. This will damage the siding.
• Lift or drag the vinyl cover by using the cover lock straps; always lift or
carry the cover by using the handles.
• Attempt to open the electrical control box. There are no user
serviceable parts inside. Opening of the control box by the spa owner
will void the warranty. If you have an operational problem, carefully go
through the steps outlined in the Troubleshooting section. If you are
not able to resolve the problem, contact your authorized HOT SPRING
dealer. Many problems can easily be diagnosed over the telephone by
an Authorized Service Technician.

SAVE THESE INSTRUCTIONS

Safety Information Page 3

Getting Started
SPA FEATURES
15
1) Standard LCD Contol Panel. The control panel
is accessible from inside or outside the spa and is
designed for ease of use. 10

5
2 ) The Diverter lets you divert water to different 19
combinations of jets simply by turning the lever.

3) The Air Control lever lets you dial in the ideal 14

amount of air for the Precision® Jets.

12 7 18 17
4) The Water Feature lever adjusts the amount of
water that flows from the water features.

5) The XL Directional jet with directional nozzle 3

provides maximum performance

8
6
6) The XL Single Rotary jet provides greater flow 4
through one rotatary opening creating a unique 11
9
16
massage pattern. 13
2

1
7) The XL Dual Rotary jet provides greater flow
through two balanced rotary openings creating a
pulsating massage pattern. 14) The Raio® multi-color points of light system,
provides lighting on the interior of the spa.

8) The Standard Directional with a directional 15) The Vidro® water feature adds tranquality to your
nozzle provides a strong flow of water. spa experience.

16) Pillow - All spas come with one or more pillows.

9) The Standard Single Rotary jet with one rotary
opening provides a strong unique massage.

17) Spa Filters provide water filtration for the spa

10) The Standard Dual Rotary jet with two
(under filter lid).
balanced rotary openings provide a strong
pulsating massage.

11) The Directional PRECISION jet delivers a

therapeutic massage.
18) This is the suction fitting/spa drain.
12) The Rotary PRECISION jet delivers a
therapeutic massage.

19) 1.5 inch Speaker (optional).

13) FRESHWATER salt system housing cap.

Page 4 Getting Started

PRECISION JETS Status Indicator: A GREEN indicator is on when spa functions are
working normally. A YELLOW indicator is on when a spa function
Precision jets are small, producing a precisely narrow stream of requires attention. A RED indicator is on and flashing when there is an
massaging action. They are placed in groups to perform a soft, soothing issue with the spa functions and needs immediate attention (see Logo
massage. Light Troubleshooting section for more information).

DIRECTIONAL AND ROTARY JETS QUICK START-UP INSTRUCTIONS

These jets deliver a great massage to the feet, back and shoulder areas.
These jets may provide either a direct stream, or two different types BEFORE YOU FILL YOUR SPA
of rotating massage patterns. Also, the speed of the rotation can be Make sure your spa has been properly installed per all local codes, this
changed by rotating the jet faceplate from a full stream, to shutting includes the location of the spa, the foundation of the spa as well as the
the jet completely off. To avoid damage to your spa’s plumbing and electrical installation of the spa. Installation instructions in the form of a
components, do not turn off more than half of these jets at the same Pre-Delivery Instruction booklet can be obtained from either your HOT
time. SPRING dealer or online at:
www.HotSpring.com/planning-tools/pre-delivery-instructions
WATER FEATURE
DO:
The PRISM, PULSE , FLAIR , and FLASH spas come equipped with
a Vidro® water feature. This water feature can be turned on or off when • Know which water treatment system you will be using and make sure
the two-speed pump is on low speed (tranquil mode) or high speed. To you have necessary chemicals available. Read all of the instructions
function correctly, the water feature on/off lever must be placed in the full that come with the system.
on position only. • Have FRESHWATER 5-way Test Strips Available.
If the lever is not in the full on position when the pump is on high speed, • Have FRESHWATER Salt Test Strips Available if using the Salt system.
it is likely that the water feature will project water substantially farther out • Have pH/Alkalinity Up & Down available.
into the spa as the on/off lever is opened. This is not proper operation.
• Know the "Hardness" of your water, contact your dealer to help you with
If this occurs, the pump should be turned off, the water feature lever
this information. See Water Quality and Maintenance for more information.
rotated to the full on position and the pump turned on again.
IMPORTANT: The spa can be filled with “softened” water as long as
When not in use turn the on/off lever to the OFF position. the calcium hardness parameters (pg. 2) are maintained.
CAUTION: Partial blockage of water flow at entrance of water feature • Purchase the Clean Screen® pre-filter to remove unwanted
will cause the water to flow farther into or over the spa. contaminants from the tap water. This is recommended, not required.

HOT SPRING LOGO LIGHT DON'T:

The HOT SPRING logo on the front of the spa illuminates several • Power up the spa until it has been filled with water! Power to the
colors. These colors indicate the power, water temp ready and status of spa automatically activates critical components within the spa, such
the spa without having to open the cover to look at the control panel. as controls, heater, circulation pump, and other systems. If power
is supplied to these components prior to the spa being filled, the
Status indicator - all spa Ready indicator - water is ready, within components will be damaged, and this may result in a non-warranty
functions are working 2°F of set temperature when green component failure.
properly when green • Fill the spa with hot water or cold water with cold water temperature
See Logo Light Trouble below 50º F (10º C)! Tripping of the high-limit thermostat may result
shooting guide for more causing your spa to stop functioning.
color information
Power indicator - Power to spa is on when blue • Use your spa after filling until all of the steps listed below START-UP
are completed!
Ready Indicator: The GREEN indicator will light when the spa water • Add chlorine if treating your spa with polyhexamethylene biguanide
temperature is within 2°F (1°C) of the set temperature, and will turn (Biguanide, PHMB, eg. BaquaSpa®) sanitizer.
off when the temperature is outside of that range. If you increase or
decrease the temperature setting of the spa, the ready indicator will
turn off until the water temperature reaches the acceptable range for
the new temperature setting. A flashing RED indicator means a problem
may exists with the temperature sensor (see Logo Light Troubleshooting
section for more information).
Power Indicator: The BLUE indicator is ‘on’ when the spa is properly
supplied with power. It also provides a diagnostic function–a flashing
RED indicator indicates that the heater high limit has tripped, meaning
that either the spa water is above its acceptable temperature range, or
a malfunction has occurred within the spa (such as low circulation due
to clogged filters). An ‘off’ BLUE indicator means that there is a problem
with the spa control box or the power supplied to the spa (see Logo Light
Troubleshooting section for more information).

Getting Started Page 5

START-UP the Cleaning mode, press the CLEAN soft button (on home screen)
to turn on the jet pump.
Your HOT SPRING spa has been thoroughly tested during the
manufacturing process to ensure reliability and long-term customer DURING THE SUPER-CHLORINATION PERIOD, rotate
satisfaction. A small amount of water may have remained in the the DIVERTER lever(s) through both operating positions, letting the
plumbing after testing and, as a result, may have spotted the spa shell spa water circulate (with jets on) for equal periods of time. The HOT
or the spa siding prior to delivery. Before filling the spa, wipe the spa SPRING spa's diverter levers are designed to operate different jets
shell clean with a soft rag. in two different positions.
The following instructions must be read and followed exactly to ensure 6. SET THE TEMPERATURE CONTROL, the spa is
a successful start-up or refill.
pre-programmed to reach 100°F (38° C), and will normally do
1. CLOSE DRAIN AND FILL THE SPA with water through the so within 18 to 24 hours. You may raise or lower the water
filter compartment. Your HOT SPRING spa water level should be temperature by:
maintained just below the bottom of the pillow.
• Pressing the OPTIONS hard button on the control panel.
2. AFTER THE SPA HAS BEEN FILLED with water and the • Pressing the soft button next to Temperature.
equipment compartment door is secured, power must be applied to • Pressing the soft button next to TEMP ▲ button on the control
the spa. panel to raise the temperature.
• 115 volt models: Connect the GFCI to the waterproof receptacle • Pressing the soft button next to TEMP ▼ button on the control
and push the RESET button on the GFCI. panel to lower the temperature.
• 230 volt models: Open the door of the electrical subpanel, reset Place the vinyl cover on the spa and allow the water temperature
the 30 amp GFCI breaker first, verify the system is primed, then to stabilize. Make sure you secure the cover in place using the
reset the 20 amp breaker. Close and secure the subpanel door. cover locks. Periodically check the spa water temperature. When
the water temperature climbs above 90°F (32°C), proceed to the
3. TO CHECK THE OPERATION OF THE JET SYSTEM and next step.
to purge any remaining air from the heating system: To prevent tampering, you can lock your desired temperature
PULSE, FLAIR & FLASH Models: setting. Refer to the Operating section for details.
• Push the JETS hard button. 7. ACTIVATE THE CLEAN CYCLE as described in step 5 to turn
• Push the JET MAX soft button to run pumps on high speed, run for on the CLEAN cycle to circulate the spa water. After the clean cycle
one minute. Press JETS OFF soft button to shut all the jets off. is complete, test the spa water for Free Available Chlorine (FAC)
BEAM Model: residual. If the residual is between 3 and 5ppm on the test strips
(found in the test kit) go on to the next step. If the residual is less
• Push the JETS Hard button to run the jet pump on high speed, run
than 3ppm, superchlorinate the spa water by adding 1½ teaspoons
for one minute. Press JETS OFF soft button to shut the JETS off.
of chlorine (sodium dichlor) per 250 gallons (950 liters) of spa water.
PRISM Model: Activate the clean cycle again to circulate the spa water for another
ten-minute period.
• Push the JETS hard button.
• Push the JETS MAX soft button to turn on all the jets and run for 8. ROTATE THE DIVERTER LEVER(S) TO OPPOSITE
one minute. Press the soft button next to each Jet # to shut off the POSITION. Activate the clean cycle as described in step 5. Test
jets. the spa water for Free Available Chlorine (FAC) residual. If the
Weak or surging jets are an indication of a low water level condition or residual is between 3 and 5ppm on the test strips (between
clogged filter cartridges. 1 - 5ppm if using the Salt system) go on to the next step. If the
residual is less than 3 ppm, superchlorinate the spa water by adding
IMPORTANT: Be sure the air Lever (see illustration in Spa Features 1½ teaspoons of chlorine (sodium dichlor) per 250 gallons (950
section) is open by turning clockwise until it stops. Combination jet liters) of spa water. Then Activate the clean cycle again to circulate
faces can be turned to completely shut off jet flow, these jets should the spa water for another ten-minute period. Repeat this procedure
be open as well. until both diverter lever(s) operating positions have been tested.
4. USING A TEST STRIP AND APPLICABLE CHEMICALS,
adjust Total Alkalinity (TA) to 80 ppm, Calcium Hardness (CH) 9. RECHECK the Total Alkalinity (TA) at 80ppm, Calcium Hardness
between 75-150ppm (if using Salt System 25-75ppm), then spa (CH) between 75-150ppm (if using Salt system between
water pH to between 7.4 and 7.8. These procedures are listed in the 25-75ppm), then spa water pH at between 7.2 and 7.8. using a
“Water Quality and Maintenance” section. FRESHWATER 5-way test strip.
IMPORTANT: Always add spa water chemicals directly into the IMPORTANT: Make sure you adjust your Total Alkalinity first, as
filter compartment with the jet pump on high speed for at least an out-of-balance condition will affect your ability to adjust the pH
ten minutes. Adjusting the Total Alkalinity (TA) as the first step is correctly, and will prevent the sanitizer from operating effectively.
important, as out-of-balance TA will affect your ability to adjust the The spa is ready for use when the spa water has circulated
pH correctly and will prevent the sanitizer from operating effectively. through each diverter lever operating position and the chlorine
level remains between 3ppm and 5ppm.
5. SUPERCHLORINATE THE SPA WATER by adding 1½
teaspoons of chlorine (sodium dichlor) per 250 gallons (950 liters) of 10. TEST WATER WEEKLY OR BEFORE EACH TIME
spa water with the spa in the Cleaning mode. THE SPA IS USED
All HOT SPRING spas are equipped with a Cleaning mode. When
the mode is activated, the jet pump in the first jet system will turn on
and run for ten minutes (used for water maintenance). To activate

Page 6 Getting Started

Getting Started
EQUIPMENT COMPARTMENT
The illustration below is to be used as a reference
only (your spa may look different). The equipment
compartment is located behind the front panel of the spa
below the control panel.

7
4

1
1
5

2
3

EQUIPMENT COMPARTMENT
1. Wavemaster® jet pump 5. Ozone injector
2. No-Fault® heater 6. Drain
3. Silent Flo 5000® circulation pump 8. Bonding terminal
4. IQ 2020® control box

Getting Started Page 7

Water Quality and CHEMICAL SAFETY
When using chemicals, read the labels carefully and follow directions
Maintenance precisely. Though chemicals protect you and your spa when used
correctly, they can be hazardous in concentrated form. Always observe
the following guidelines:
BASIC INFORMATION • Allow only a responsible person to handle spa chemicals. Keep them
It’s important to have clean water. Water maintenance is one of the least out of the reach of children.
understood, yet most important, areas of spa ownership. Your dealer
• Accurately measure the exact quantities specified, never more. Do not
can guide you through the process of achieving and maintaining perfect
overdose your spa.
water in your spa, given your local conditions.
• Handle all containers with care. Store in a cool, dry, well ventilated
IMPORTANT: Water Terminology can be found at the end of this
place.
section.
• Always keep chemical containers closed when not in use. Replace
• Always read & refer to the owner's manual for complete information.
caps on their proper containers.
• Test your water with a test strip once a week, or each time the spa is used.
• Don't inhale fumes, or allow chemicals to come in contact with your
• Add chemicals in frequent small amounts to prevent overdosing the spa. eyes, nose, or mouth. Wash your hands immediately after use.
• Use the spa only when the chlorine level is between 1-5 ppm • Follow the emergency advice on the product label in case of accidental
manually add chlorine as needed. contact, or if the chemical is swallowed. Call a doctor or the local
• When using a Salt System, read & refer to seperate owner's manual. Poison Control Center. If a doctor is needed, take the product container
• It is the spa owner's responsibility to prevent over or under along with you so that the substance can be identified.
chlorination. • Don't let chemicals get on surrounding surfaces or landscaping. Don't
• Drain & refill water 3-4 times per year depending on how often you use use a vacuum cleaner to clean up chemical spills.
your spa, and how many people use it (unless using the Salt System). • Never smoke around chemicals. Some fumes can be highly flammable.
IMPORTANT: Remember to change your water every three to four • Don't store any chemicals in the spa equipment compartment.
months. Spa water that is maintained using a Salt Sanitizing System may
last much longer - up to twelve months, with proper care*. Refer to the HOW TO ADD CHEMICALS
Salt Sanitizing system owner's manual for detailed instructions.
Check with your HOT SPRING dealer to determine if water in your
TO THE WATER
region has unique qualities - such as high metal or mineral content - that IMPORTANT: All spa water chemicals, including granulated dichlor,
should be addressed. MPS, granulated pH increaser or decreaser, granulated total alkalinity
increaser, liquid stain and scale inhibitor, and liquid defoamer must
Your program will depend on your water’s mineral content, how often always be added directly into the filter compartment while the jet pump
you use your spa, and how many people use it. is running in its high speed mode, and it must run for a minimum of ten
WATER QUALITY CHART minutes.
To Administer Spa Water Chemicals:
PARAMETER TARGET MIN - "OK" RANGE - MAX
1. Fold back the cover. Carefully remove and set aside the filter
pH 7.4 7.2 7.8 compartment cover.
ALKALINITY 80 ppm 40 ppm 120 ppm 2. On your Control Panel:
CALCIUM HARDNESS 100 ppm 75 ppm 150 ppm • Push the CLEAN soft button (on home screen) to turn on the jet
CALCIUM HARDNESS 50 ppm 25 ppm 75 ppm pump.
(SALT SYSTEM) 3. Carefully measure the recommended amount of chemical and slowly
CHLORINE 3 ppm 1 ppm 5 ppm pour it into the filter compartment. Use care not to splash chemicals
on your hands, in your eyes, on the spa shell surface, or on the spa
Maintaining the water quality and the cleanliness of the filters in your spa cabinet.
is your responsibility. Keeping the spa water balanced prolongs the life 4. Replace the filter compartment cover. After ten minutes, the jet pump
of the spa components and will make the water more comfortable. Your will automatically shut off to complete the procedure. Close and
dealer can guide you through the process of achieving and maintaining secure the cover.
perfect water in your spa, given your local conditions. Your program will
depend on your water’s mineral content, how often you use your spa, DANGER: Risk of Drowning: Never leave an open spa unattended!
and how many people use it. WATKINS WELLNESS has developed IMPORTANT: After administering a super chlorination treatment or non-
several water care systems and products to simplify water care which chlorine shock to your spa, leave the cover open for a minimum of 20
are available from authorized HOT SPRING dealers. minutes to allow the oxidizer gas to vent. A high concentration of trapped
oxidizer gas which may exist as a result of the shock treatment (not daily
FRESHWATER Salt System
®
Vanishing Act Calcium Remover sanitation) may eventually cause discoloration or vinyl degradation to the
bottom of the cover. This type of damage is considered chemical abuse and
FRESHWATER Salt Test Strips CLEAN SCREEN Prefilter is not covered under the terms of the limited warranty.
FRESHWATER 5-way Test Strips

*For more information visit www.hotspring.com/save-water

Page 8 Water Quality and Maintenance
FUNDAMENTALS OF lower the pH level, use FRESHWATER pH/Alkalinity Down (sodium
bisulfate). To raise the pH level, use FRESHWATER pH/Alkalinity
WATER MAINTENANCE Up (sodium carbonate).
• Testing: Test the water weekly or each time the spa is used with • Water Conditioners: Spa fill water varies from location to location and
convenient FRESHWATER 5-way Test Strips or more accurate liquid/ user to user, therefore it is important to consult with your dealer for an
tablet reagent test kit per instructions. Critical parameters: sanitizer appropriate program.
level, pH, Calcium Hardness (CH), and Total Alkalinity (TA). Store test
a. VANISHING ACT – High levels of calcium and some minerals
equipment in a dark, cool, dry place to maintain potency.
can be removed from the water with the single use VANISHING
• Water Filtration: The filtration used in HOT SPRING spas helps keep ACT. High calcium levels can cause scale formation on the spa
water clean by circulating sanitizer and removing waste from the spa. equipment and shell.
Regularly inspect and clean filters for peak performance
b. CLEAN SCREEN pre-filter –The CLEAN SCREEN pre-flter
• Chemical Balance/pH Control: It is important to adjust the primary should be used at every fill and top-off to remove contaminants
water parameters (Total Alkalinity, Calcium hardness, pH) into the from the fill water, especially iron, copper, and manganese. Many
recommended ranges so that they are stabilized or balanced. Balance water sources including well water contain high concentrations of
the water chemistry every minerals that can cause staining of the shell and plastics.
time you fill the spa with ALKALINE SPA ADD pH
new water and then during WATER DECREASER c. Stain and Scale control – For water high in calcium and minerals,
the life of that body of (SCALING TO LOWER it may be necessary to use an anti-scalant like Stain and Scale
water. Keeping the water in
ZONE) pH control. As water evaporates from your spa and new water is
balance prevents damage added, the amount of dissolved minerals like calcium, copper,
by holding the pH in a iron, and manganese will increase. (Minimize evaporation by
COMFORT
safe range and preventing ZONE IDEAL
keeping the cover on the spa whenever possible.) High iron or
calcium scale formation copper content in the water may produce green or brown stains
on spa equipment. A low on the spa.
pH can damage metal ACIDIC SPA ADD pH d. Foam Inhibitors - Soap is introduced into the spa water from
WATER INCREASER
components whereas a high users’ bodies and swimming apparel and can cause the spa
(CORROSIVE TO RAISE
pH can cause high levels of ZONE) pH
water to foam when the jets are used. Low levels of calcium
calcium to form scale. Your hardness (soft water) can increase foaming. Although ozone and
dealer should provide a Salt Systems can oxidize soap residual, it may become necessary
detailed water chemistry orientation soon after your new spa is filled for to add Foam Inhibitors to suppress the foam. Excessive soap in
the very first time. the water may require a water change to resolve.
• The following three water components must be kept in balance to avoid • Oxidizers: Ozone and Monopersulfate (MPS) are oxidizers used to
damage to the spa. Do balance these components in the order they prevent the buildup of contaminants, maximize sanitizer efficiency,
are listed here as each will help you balance the next using a minimum minimize combined chlorine, and improve water clarity. They are
amount of chemicals. to be used in conjunction with EPA registered sanitizers. The
1. Calcium Hardness (CH) – CH is the measure of the amount of FRESHWATER III high output ozone system uses Corona Discharge
dissolved calcium in the water. Low levels can make the water technology to produce a high concentration of ozone which is injected
corrosive and high levels cause scale formation of spa components. into the spa water 24 hours per day. FRESHWATER Chlorine-Free
The recommended CH reading is between 75 - 150 ppm. A Oxidizer, Monopersulfate (MPS) is a granular oxidizing chemical.
hardness between 25 - 75 ppm is recommended with a Salt System. • Sanitizers: Maintaining the recommended residual level of an EPA
If the CH level is too high, lower it with the VANISHING ACT registered sanitizer at all times will decrease the occurrence of unsafe
calcium remover per instructions. Once in balance, the CH reading bacteria and viruses in your spa water. The recommended Free
normally remains stable until new water is added. Great care must Available Chlorine (FAC), the amount of available chlorine sanitizer,
be taken when filling the spa from a water softener to ensure that the is 3.0-5.0 ppm. A low FAC can allow bacteria and viruses to grow
calcium remains in balance and avoid damage to the spa. rapidly in the warm water, and a high FAC can cause discomfort to the
user’s eyes, lungs, and skin. Each sanitizer carries its own instructions
2. Total Alkalinity (TA) - TA is a measure of the water’s ability to resist
regarding how much to use and when to add it to the spa water.
changes of pH or buffer capacity. A low TA allows the pH to fluctuate
Consult your dealer for their recommendations and instructions on
easily. The recommended TA reading is between 40 - 120 ppm.
proper sanitizing of the spa.
To raise the TA, use FRESHWATER pH/Alkalinity Up (sodium
hydrogen carbonate). To lower the TA, use FRESHWATER pH/ a. FRESHWATER Salt System
Alkalinity Down (sodium bisulfate). Once the TA is balanced, it b. FRESHWATER Concentrated Chlorinating Granules
normally remains stable until the next drain/refill. We recommend
c. Sodium Dichloro-s-Triazinetrione (sodium dichlor or chlorine)
you check the TA reading once per month. Raising/lowering the
TA may cause the pH readings to fluctuate widely. Ignore the pH d. Liquid chlorine (sodium hypochlorite)
readings on the test strip while you are balancing the TA. e. Brominating Concentrate (one step granular bromine).
3. pH - The pH is the measure of the acidity and alkalinity. Maintaining f. BaquaSpa® (please consult your BAQUASPA manual for
the proper pH level will optimize the effectiveness of the sanitizer, instructions on the use of this product).
preventing damage to the spa and physical discomfort for spa users.
IMPORTANT: DO NOT use tri-chlor chlorine, bromo-chloro-dimethyl-
A low pH dissipates sanitizer, causes corrosion, and irritates spa
hydantoin (BCDMH), or any type of compressed bromine or chlorine,
users. A high pH level will neutralize sanitizer, promote scaling and
acid or any type of sanitizer which is not recommended by WATKINS
cloud water. The recommended pH reading is between 7.2 - 7.8. To
WELLNESS.

Water Quality and Maintenance Page 9

THE HOT SPRING SPA WATER FRESHWATER SALT SYSTEM (OPTIONAL)
MAINTENANCE PROGRAM The Salt System converts water and sodium chloride salt into chlorine
sanitizer. This is compatible with chlorine based systems and chemicals.
Although the system is reduced maintenance, it is not automatic. It is
FILLING THE SPA WITH WATER important that the user regularly tests and balances the water. A calcium
Use the CLEAN SCREEN Pre-filter to remove unwanted contaminants hardness between 25 - 75 ppm is recommended to extend the life of the
such as rust, dirt, detergents, and algae from the fill water. Dissolved hardware. Consult the Salt system User Guide for additional instructions.
metals, copper, iron, and manganese are also removed. Instructions are
included with the CLEAN SCREEN Pre-filter. Always fill the spa through ADDITIONAL WATER CARE PRODUCTS
the filter compartment. Do not fill your spa using water from a swimming • CLEAN SCREEN Pre-filter
pool as pool chemicals are very different from those used in a spa and
can damage your spa. • FRESHWATER Concentrated Chlorinating Granules, Sodium Dichlor
• FRESHWATER Chlorine-Free Oxidizer, Monopersulfate (MPS)
ADDING CHEMICALS TO THE WATER • FRESHWATER III high output ozone system
All spa water chemicals, including granulated dichlor, MPS, granulated • FRESHWATERAg+ Silver Ion purifier
pH increaser or decreaser, granulated total alkalinity increaser, liquid • VANISHING ACT Calcium remover
stain and scale inhibitor, and liquid defoamer must always be added
directly into the filter compartment while the jet pump is running in its The Silver Ion purifier introduces silver ions into the spa water via
high speed mode, and it must run for a minimum of ten minutes with the erosion of silver infused beads which inhibits bacteria growth. When
cover off. Use the Clean button/feature to ensure that the chemicals are combined with MPS, or chlorine, waste is oxidized and removed from
properly mixed when adding. the water.
It is important to follow the recommended application and maintenance
BUILDING A SANITIZER ROUTINE programs outlined for each product’s use. If the spa is being used over
an extended period of time, such as a whole afternoon or evening,
During the first month of ownership, measure the sanitizer residual additional sanitizer will be needed.
daily in order to establish a baseline of sanitizer needed vs. spa usage.
Sanitizer needed is the amount of Free Available Chlorine needed to Required: Weekly Super Chlorinate/Shock the spa to reactivate the
accommodate the number of users and their combined usage time. For silver ion cartridge, allow the release of silver ions, and quickly destroy
example, two spa users for twenty minutes every day creates regular any remaining contaminants. Without this weekly shock treatment, the
demand on the sanitizer that is used to determine how much sanitizer silver ion cartridge may stop releasing silver ions into the water.
to add in order to maintain the proper residual. If the usage pattern IMPORTANT: Use only Dichlor or liquid chlorine sanitizer. Silver is not
increases dramatically with invited guests, the amount and frequency of compatible with bromine and biguanides. Don't use a water clarifier.
sanitizer required increases dramatically. Clarifiers will cause the spa water to become cloudy.

PERFORMING SUPER CHLORINATION/ MANUAL CHLORINE (SODIUM DICHLOR)

NON-CHLORINE SHOCK TREATMENT WATKINS WELLNESS recommends the use of FRESHWATER
Concentrated Chlorinating Granules (sodium dichlor) for sanitizing the
A weekly or monthly super chlorination (1.5 tsp dichlor/250 gal) or shock
water. Sodium dichlor is preferred because it is totally soluble, dissolves
(4tbsp mps/250 gal) may be required of your chosen sanitation program.
quickly, and is nearly pH neutral. The recommended Free Available
Increasing chlorine to 5 ppm for 24-48 hours removes excess waste
Chlorine (FAC), the amount of available chlorine sanitize the spa,
and chloramines from the water. Sodium dichlor is 6x stronger than
3.0 - 5.0 ppm.
MPS and may be a more appropriate for those users that experience
heavy bather load conditions. Operate all jets and leave the cover open If the FAC is too low: Increase the FAC by adding granulated sodium
for a minimum of 20 minutes to allow the oxidizer gas to vent to prevent dichlor.
damage and discoloration to the cover and pillows after administering If the FAC is too high: Allow time to pass and the FAC level will
a super chlorination or shock to your spa. This type of damage is naturally drop over time.
considered chemical abuse and is not covered under the terms of the
If the spa smells of chlorine: super chlorinate or shock the spa FAC
limited warranty.
chlorine does not have an odor whereas combined spent chlorine
IMPORTANT: Always allow the Free Available Chlorine to fall below (chloramines) has a strong chlorine odor that can be eliminated by
5 ppm before using your spa. shocking the water.
DANGER: Never leave an open spa unattended, especially if IMPORTANT: There are several forms of stabilized chlorine available
there are children present! for use in spas and swimming pools. It is extremely important to choose
one specifically designed for spas. Use of an incorrect product such
as tri-chlor which has a very low pH (2.6) and dissolves too quickly
in hot water, results in extremely high levels of chlorine that WILL
cause damage to your spa. Use of a compressed bromine/chlorine or
unapproved sanitizer WILL damage your spa and is specifically not
covered under the terms of the limited warranty.

Page 10 Water Quality and Maintenance

 VANISHING ACT INSTRUCTIONS

PULSE FLAIR
PRISM

FLASH BEAM

Instructions for Use:

b. Test the spa water for hardness after jets shut off, which will take
1. After Filling your hot tub, use a test strip to measure the
around 6 hours.
hardness level of the water. If hardness is above 100 ppm,
use the VANISHING ACT calcium remover to soften the water. IMPORTANT:
Suggested Hardness Level: between 75 - 150 ppm, (it must • Always make sure water is balanced and properly sanitized,
be between 25 - 75 ppm when using the FRESHWATER Salt using the EPA approved sanitizer, before entering your hot
System in order to work). tub.
2. Rinse the VANISHING ACT calcium remover with running water • For maximum effectiveness, ensure that the calcium
until water runs clear. When placed in the hot tub, slight color remover remains on the suction fitting while the calcium
transfer to the water may occur and can be easily resolved with remover is in use.
chlorine.
• Calcium remover may not be necessary if water hardness is
3. Locate your spa above to determine which jet suction fitting the already in or below the suggested range.
VANISHING ACT calcium remover will be placed up over. Use
• Multiple calcium removers maybe needed if initial water
the circle to determine location.
hardness is above 200 ppm.
a. Press OPTIONS hard button on the Control panel.,
• Press the soft button next to Set-Up.
• Press the soft button next to More.
• Press the soft button next to VANISHING ACT to start low speed
jet pump for 6 hours.
• Place the VANISHING ACT calcium remover firmly against
the associated jet suction fitting.
Water Quality and Maintenance Page 11
OZONE MAINTENANCE (OPTIONAL) LONG TIME PERIODS (5-14 DAYS)
Reduced or no ozone bubbles coming from heater return (clogged Prior to leaving:
ozone injector) or no ozone, clean the injector:
1. At least one day before you leave, set the temperature to its lowest
1. Place 16 ounces of white vinegar into a cup or bucket. level. This setting should represent an approximate water temperature
2. Carefully loosen the long tubing attached to the bottom of the of 80°F (27°C).
ozonator, located in the equipment compartment.
IMPORTANT: Spa water oxidizers such as sodium dichlor (chlorine)
DANGER: Place the end of the tubing into the vinegar, making maintain their level of effectiveness substantially longer in warm water
certain that the end of the tubing sits at the bottom of the container. 80°F (27°C) than in hot water 101°F to 104°F (38°C - 40°C).
3. Run the spa until all 16 ounces of the vinegar are gone. This should
allow an ample flow of vinegar to be run through the injector and clear 2. Adjust the pH as required. Sanitize the water by following the shock
the blockage. procedures.
4. Reinstall the tubing to the bottom of the ozonator. Upon your return:
Water chemistry damage is not covered by the warranty. The chemical 3. Sanitize the water by following the shock procedures. Return the set
levels and water quality in the spa are under your direct control. temperature to its original setting. The spa water will be safe for you to
With proper basic care, the spa will provide many years of hot water use once the Free Available Chlorine residual level has dropped below
relaxation. If you are unsure about any chemical or its usage in the spa, 5.0 ppm.
contact your Authorized Dealer, or WATKINS WELLNESS. IMPORTANT: If you will not be using your spa for an extended period
DO: of time (in excess of 14 days) and an outside maintenance service
(or neighbor) is not available to assist with the water maintenance,
• Add all chemicals slowly into the filter compartment with the jet pump draining or winterizing of the spa is recommended. Spas equipped with
operating for ten minutes. our FRESHWATER III ozone system can extend this to 4 weeks. The
• Use granular (dichlor) or liquid (sodium hypochlorite) chlorine. FRESHWATER III ozone system does not guard against possible
• Use special care if using baking soda to clean either the interior or freezing damage, however.
exterior plastic surfaces. SUPPLEMENTAL WATER MAINTENANCE
IMPORTANT: WATKINS WELLNESS DOES NOT recommend the
Proper water sanitation and mineral balance (pH control) are absolutely
use of any floating chemical dispenser. Damage to the spa shell or
essential for a complete spa water maintenance program. Here are two
components caused by a floating chemical dispenser is specifically not
other popular water additives that are optional:
covered under the terms of the limited warranty. Floating dispensers can
become trapped in one area and cause an over-sanitization or release Mineral Deposit Inhibitors
large chunks of sanitizer that very quickly chemically burns the shell and
cover. As water evaporates from your spa and new water is added, the amount
of dissolved minerals will increase. (Minimize evaporation by keeping
DON'T: the cover on the spa whenever possible.) The spa water may eventually
• Use compressed sanitizers. become “hard” (calcium hardness too high) enough to damage the
heater by calcifying its surface. Proper pH control can minimize this.
• Use a floater type sanitization system as a low or no maintenance
solution to your spa maintenance program. Normal soap build-up will require water replacement regularly enough
that mineral deposits normally are not a problem.
• Use a sanitizer which is not designed for spas.
Occasionally, high iron or copper content in the water may produce
• Use swimming pool (muriatic) acid to lower pH.
green or brown stains on the spa. A stain and scale inhibitor may help to
• Broadcast or sprinkle the chemicals onto the water surface. This reduce these metals.
method may cause chemically-induced spa surface blistering (chemical
IMPORTANT: Well water may contain high concentrations of minerals.
abuse).
The use of a low water volume, extra-fine pore water filter (in-line pre-
filter such as the CLEAN SCREEN pre-filter) will help to remove many
VACATION WATER CARE of the larger particles during the filling of the spa. In-line pre-filters can be
INSTRUCTIONS purchased at your local HOT SPRING dealer.
If you plan to be away from home, follow these instructions to ensure Foam Inhibitors
that the water quality of your spa is maintained:
Spa water requires changing due to the buildup of soap in the water.
Typically, soap will cause the spa water to foam when the jets are used.
SHORT TIME PERIODS (3-5 DAYS) Soap is introduced into the spa water from two sources: users’ bodies,
1. Adjust the pH by following the instructions outlined in the Water which retain a soap residual after showering, and swimming apparel,
Quality and Maintenance section. which retains soap after washing.
2. Sanitize the water by following the shock procedures also listed in the Foam inhibitors can suppress foam, but cannot remove soap from the
Water Quality and Maintenance section. water. Soap is very difficult to remove from the water because soap is
3. Lock your cover in place using the coverlocks. not oxidized by any chemical added to the spa. Only ozone can oxidize
soap.
4. Upon your return, sanitize the water by following the shock
procedures, and balance the pH.
5. If Salt system is installed, please refer to Tips section, vacation or
limited use in the Salt system Owner's Manual.

Page 12 Water Quality and Maintenance

Eventually the soap build-up in the water will be concentrated, resulting MPS: Monopersulfate is the non-chlorine oxidizer used with the
in an unclean feeling on the bather’s skin, which is impossible to remedy. FRESHWATERAg+ silver ion purification system. Not a sanitizer.
When this occurs, it’s time to drain and refill the spa. Depending on the Nitric Acid: The formulation of nitric acid, a highly corrosive chemical,
soap input, the water should last about four months before needing to be is a byproduct of the ozone generating process. Nitric acid is produced
drained. in very small quantities and is readily dissolved in the water stream with
ozone.
WATER TERMINOLOGY Oxidizer: The use of an oxidizing chemical is to prevent the buildup of
The following chemical terms are used in this Water Quality and contaminants, maximize sanitizer efficiency, minimize combined chlorine
Maintenance section. Understanding their meaning will help you to and improve water clarity. See MPS and Ozone.
better understand the water maintenance process. Ozone: Ozone is a powerful oxidizing agent which is produced in
Bromamines: Compounds formed when bromine combines with nature and artificially by man. Ozone forms no byproducts, oxidizes
nitrogen from body oils, urine, perspiration, etc. Unlike chloramines, chloramines, and will not alter the water’s pH.
bromamines have no pungent odor, and are effective sanitizers. pH: The measure of the spa water’s acidity and alkalinity. The
Bromine: A halogen sanitizer (in the same chemical family as chlorine). recommended pH for the spa water is 7.2 to 7.8. Below 7.0 (considered
Bromine is commonly used in stick, tablet, or granular form. neutral), the spa water is too acidic and can damage the heating system.
Calcium Hardness: The amount of dissolved calcium in the spa water. Above 7.8, the water is too alkaline and can result in cloudy water, and
This should be approximately 75 - 150 ppm (Salt System: scale formation on the shell and heater.
25 - 75 ppm). High levels of calcium can cause cloudy water and ppm: The abbreviation of “parts per million”, the standard measurement
scaling. Low levels can cause harm to the spa equipment. of chemical concentration in water. Identical to mg/l (milligrams per liter).
Chloramines: Compounds formed when chlorine combines with Reagent: A chemical material in liquid, powder, or tablet form for use in
nitrogen from body oils, urine, perspiration, etc. Chloramines can cause chemical testing.
eye irritation as well as having a strong odor. Unlike bromamines, Sanitizer: Sanitizers are added and maintained at recommended
chloramines are weaker, slower sanitizers. residuals to protect bathers against pathogenic organisms which can
Chlorine: An efficient sanitizing chemical for spas. WATKINS cause disease and infection in spa water.
WELLNESS recommends the use of sodium dichlor-type granulated Scale: Rough calcium-bearing deposits that can coat spa surfaces,
chlorine. This type is preferred because it is totally soluble and nearly pH heaters, plumbing lines, and clog filters. Generally, scaling is caused by
neutral. mineral content combined with high pH. Additionally, scale forms more
Chlorine (or Bromine) Residual: The amount of chlorine or bromine readily at higher water temperatures.
remaining after chlorine or bromine demand has been satisfied. The Super-Chlorination: Also known as “shock treatment.” Super-
residual is, therefore, the amount of sanitizer which is chemically available to Chlorination is a process of adding significant doses of a quick dissolving
kill bacteria, viruses and algae. sanitizer (“dichlor” is recommended) to oxidize non-filterable organic
Corrosion: The gradual wearing away of metal and plastic spa parts, waste and to remove chloramines and bromamines.
usually caused by chemical action. Generally, corrosion is caused by low Total Alkalinity (TA): The amount of bicarbonates, carbonates, and
pH or by water with levels of TA, CH, pH or sanitizer which are outside the hydroxides present in spa water. Proper total alkalinity is important for
recommended ranges. pH control. If the TA is too high, the pH is difficult to adjust. If the TA is
Halogen: Any one of these five elements: fluorine, chlorine, bromine, too low, the pH will be difficult to hold at the proper level. The desired
iodine, and astatine. range of TA in spa water is 40 to 120 ppm.

Water Quality and Maintenance Page 13

Operating Instructions INDICATOR ICONS
The indicator icons can only be seen on the Home Screen. They are
The control panel provides a quick visual check of the spa’s status and
visible whenever the icon's function is active.
allows the user to set the temperature, activate the jets & lights, lock the
temperature and/or spa functions. Other optional functions may also be READY Indicator: The READY indicator icon is displayed
available depending on the spa model and accessory equipment that when the spa water temperature is within 2°F (1°C) of the set
has been installed into the spa. The control panel has eight buttons. temperature, and will turn off when the temperature is outside of that
range. If you increase or decrease the temperature setting of the spa,
the ready indicator will turn off until the water temperature reaches the
HARD BUTTONS acceptable range for the new temperature setting. A flashing READY
The four labeled outer buttons are referred to as "Hard buttons". These
indicator means a problem may exists with the temperature sensor (see
buttons are fixed and their functions do not change.
Troubleshooting section for more information)
JETS - If jet pump indicator icon is off and JETS hard button is pressed, Spa Light Indicator: The Spa Light indicator icon is displayed
the 1st jet pump function will activate and the Control panel display will when any light inside the spa is on. The indicator will remain
advance to the Jets menu. solid as long as any light is activated. Spa Light indicator flashes
If jet pump indicator icon is on and the JETS hard button is pressed while whenever the color wheel is on.
in any screen other than the Jets menu, the jets pump function does not Spa or Temperature Lock Indicator: The Spa or Temperature
change, only the Control panel screen will change to the Jets menu. Lock indicator icon is displayed when either the Spa Lock,
LIGHTS - If lights are off, press LIGHTS hard button from any screen to Temperature Lock or both is activated. Lock indicator icon does not
turn on the Underwater lights (only) and display the Underwater Lighting flash.
menu. When LIGHTS hard button is pressed in the Underwater Lighting Jet Pump Indicator: The Jet Pump indicator icon is displayed
menu with the underwater lights on, it will cycle the light intensity for the whenever a jet pump is on. The Jet Pump indicator icon will
underwater lights. If underwater lights are on, initial press of LIGHTS flash whenever the spa is in the ten-minute clean cycle.
hard button will not change light setting but will access Underwater
lighting menu. Summer Timer Indicator: The Summer Timer indicator icon is
displayed when the summer timer is set to ON. In the summer
OPTIONS - Transitions to the Options screen to access temperature timer mode, the heater and circulation pump cycle are off for eight
and setup menu hours. The Summer Timer indicator icon will not flash.
BACK - Goes back one menu. In Home screen Hold BACK button until
Water Care Indicator: The Water Care indicator icon is
screen rotates 180° to view from inside spa. Repeat to reverse.
displayed whenever a water care device is detected in the
system and the water care system is operating correctly. The icon will
JETS LIGHTS flash if the water care system requires attention.
Hard button Soft buttons Hard button POWER Indicator: The POWER indicator icon is displayed
when the spa is properly supplied with power. It also provides
a diagnostic function–a flashing power indicator icon indicates that the
heater high limit has tripped, meaning that either the spa water is above
its acceptable temperature range, or a malfunction has occurred within
the spa (such as low circulation due to clogged filters). An ‘off’ power
indicator icon means that there is a problem with the spa control box or
the power supplied to the spa (see Troubleshooting section for more
information).

OPTION SCREEN
Indicator Icons The Option screen is an intermediate
OPTION BACK screen that gets you to various optional
Hard button Hard button settings.
Control panel screen
Press the OPTIONS hard button on
the control panel to display the Options
SOFT BUTTONS screen.
The four inside buttons are referred to as "soft buttons". Pressing a soft Press the Soft button next to the
button will activate the function on the control panel screen closest to descriptions to access the description's screen.
that button. The control panel display lets you know you’ve pressed a IMPORTANT: Audio, FRESHWATER Salt System will only be displayed
button and that the selected function has been performed. After a period on your Options screen if your spa is equipped with these features.
of non-use (45 seconds) the display will go back to the Home screen
where the screen will remain on for several minutes before going into
sleep mode. Pressing any button will wake up a sleeping display.

Page 14 Operating Instructions

HOME SCREEN To increase the set temperature of the spa water:
The temperature displayed in the • Press the soft button next to ▲.
center of the Home screen is the Each time the button is pressed,
actual temperature of the spa water. the set temperature display will
If the READY icon is lit and solid increase by one degree. If the
on the screen then the actual spa button is held down, the set
temperature is within 2°F (1°C) of temperature display will increase
the set temperature. The corner soft by one degree every half-second.
button functions are as follows:

MEMORY To decrease the set temperature of the spa water:

This feature will recall the last active setting for jets and lights prior to • Press the soft button next to ▼.
pressing the All Off button. Each time the button is pressed, the
IMPORTANT: If the jet pump will not engage, make sure SPA LOCK is set temperature display will decrease
deactivated. SPA LOCK disables the controls on the control panel. by one degree. If the button is held
down, the set temperature display will
ALL OFF decrease by one degree every half-
second.
This feature will shut all jets and lights off immediately, while saving the
last active jets and lights settings. If the set temperature value does not
change, check to see whether the
TEMP LOCK or SPA LOCK features are on. When either of these
AUDIO features is activated, the temperature control is disabled.
If you purchased music or TV accessories with your spa, this feature will The temperature can be displayed in Fahrenheit or Celsius. Press the
take you to the Audio menu. soft button next to the °F/°C to choose one or the other.

CLEAN LOCKING FEATURES

Provided as a convenient timer for water maintenance, this function The two locking features, Temperature Lock and Spa Lock, are
activates the jet pump on high for a ten minute period. The jet icon (on activated at the Control panel. Once activated, a lock will remain active
the Home Screen) will flash to indicate the jet pump is engaged and until the specific button combination is pressed to disable the lock. Even
in the clean cycle. Next you may add properly measured spa water if power to the spa is disconnected even briefly, the lock will remain
chemicals into the filter compartment. The jet pump and clean icon will activated.
automatically shut off after ten minutes.
IMPORTANT: Some soft key functions will only be displayed if the TEMPERATURE LOCK
accessory has been installed.
When activated, the Temperature Lock
feature prevents a change in your
TEMPERATURE CONTROL desired water temperature setting. All
The set temperature range is from 80°F to 104°F (26°C to 40°C). (The other functions on the Control panel will
water temperature of any spa may rise or lower slightly depending on operate normally while the temperature
the current use and condition of your spa and on outside temperatures.) lock is "ON". This feature prevents
The set temperature of the spa water will default to 100°F (38°C) the others from changing the owner's
first time that power is applied. This is the setting programmed at the desired settings.
factory. After the spa has been set To activate the Temperature Lock:
up and used, the last temperature • Press the OPTIONS hard button at the Control panel.
value set by the user will be stored
in memory. If power is disconnected • Press the soft button next to Temperature to advance the screen.
from the spa, it will automatically • Press the soft button next to Temp Lock Off to change the screen to
revert to the last set temperature Temp Lock On.
when power is reapplied. IMPORTANT: The Temperature/Spa lock icon will be displayed on the
To display the set temperature of Home Screen during a temperature lock condition.
the spa: To deactivate the Temperature Lock:
• Press the OPTIONS hard button on the Control panel . • Press the OPTIONS hard button at the Control panel.
• Press the soft button next to Temperature. The set temperature • Press the soft button next to Temp Lock.
screen will be displayed. This screen will automatically revert to the
• Press the soft button next to Temp Lock On to change the screen to
Home screen after 45 seconds of non-use.
Temp Lock Off to turn the Temp Lock and icon off.

Operating Instructions Page 15

SPA LOCK LIGHT CONTROL
When activated, the Spa Lock All HOT SPRING spas are equipped with Multi-Color lighting.
feature disables all functions on the Pressing the LIGHTS hard button will turn on both the Interior and
control panel. It prevents others from Exterior lights.
tampering with the jets, lights and
temperature settings on your spa. The IMPORTANT: Pressing the hard light button a second time will dim
control panel will not respond to any interior to 2, press hard light button a third time will dim interior to 1,
hard or soft buttons when pushed in press hard light button a fourth time will dim interior to off, press the
Spa Lock mode. hard light button a fifth time will shut all lights off.
To activate the Spa Lock: Using the screen to change the intensity of the spa’s Interior lights:
• Press the OPTIONS hard button. • Press the soft button next to Dimmer.
There are three (3) brightness levels
• Press the soft button next to Set-up.
plus off.
• Press the soft button next to Spa Lock Off. IMPORTANT: Pressing the LIGHTS
IMPORTANT: The Temperature/Spa Lock icon will be displayed while hard button several times will also
the screens are locked. change the intensity of the spa's
To deactivate the Spa Lock: Interior lights when in the Interior
Lights screen from brightest to off,
• Press and hold the OPTIONS hard button and the LIGHTS hard button
back to brightest.
at the same time for 3 seconds. The spa lock icon will turn off.
To change the color of the Interior lights:
IMPORTANT: You can activate the spa lock feature even when
the temperature lock is already on. You do not need to turn off the • Press the soft button next to Color.
temperature lock in order to turn on the spa lock feature. If the The colors are as follows: 1) Blue, 2) Aqua, 3) Green, 4) White, 5)
temperature lock was already on when you activate the spa lock, it Yellow, 6) Red, 7) Magenta, 8) Color Wheel On, 9) Color Wheel Off.
will remain on when you turn off the spa lock. NOTE: Lights icon on the Home Screen will flash whenever the Color
Wheel is on.
JETS CONTROL Press Lights Off To turn off all of the lights:
The JETS hard button activates the jet Exterior lights:
pumps. When the JETS hard button is • Press the soft button next to Exterior
pressed, the jets menu will be displayed Lighs to view the Exterior Lights
on the control panel with Jet 1 in the screen.
Low position, the Jet Pump icon will • For Dimmer and Color functions see
also display on the home screen. Press Interior Lights information above.
any of the soft keys to change the jet
functions between high or low (when • Press the soft button next to Daily
available) speed, and off. Lights to turn on the 24 hour external light time. Activating the timer
will turn external lights on for 6 hours at the same time every day.
The PRISM model has 3 jet pumps, Jet 3 can be found in the lower right
corner of the jets screen (not illustrated). The third jet pump can only be • Press the soft button next to Daily Lights a second time to turn the
activated by pressing the soft key next to Jet 3. timer Off
• Press the soft button next to Interior Lights to return to the Interior
The jets icon (on the Home Screen) will remain lit until the button is
Lights menu.
pressed to turn off the jet pump(s), or after two hours of continuous
operation when the pump(s) is automatically shut off by the control system.
The jet pump(s) will turn themselves off after two hours of continuous operation
SUMMER TIMER
to prevent overheating and conserve energy in case you forgot they were on. Your HOT SPRING spa is equipped with a summer timer. The
The jets can be restarted again with no delay. summer timer can be activated during extremely hot summer months
to maintain water temperatures. Activating the summer timer causes
IMPORTANT: The jet pumps will not function while the spa lock feature
the heater to immediately shut down. The circulation pump will remain
is activated.
on for approximately 5 minutes pushing water through the heater to
You may also run through the entire jet pump cycle by only using the cool it down. Both heater and circulation pump will then remain off for
JETS hard button as follows: eight hours. The summer time icon will be displayed on the control
PRISM , PULSE, FLAIR & FLASH panel and will remain displayed for as long as the summer timer is on.
The circulation pump and heater will automatically shut down for the
1st Press = Jet pump 1 on Low 2nd Press = Jet pump 1 on High same eight hours every day until the summer timer is deactivated. It is
3rd Press = Both jet pumps on 4th Press = Jet pump 1 on recommended to activate the summer timer in the morning so that the
high speed Low, Jet pump 2 on high spa is off during the hottest part of the day and so that the circulation
pump will start up again in the evening when you are ready to enjoy the
5th Press = Jet pump 2 on High 6th Press = All pumps off spa again.
BEAM IMPORTANT: The Summer timer will not lower the spa’s water
temperature below the ambient air temperature. Ambient conditions,
1st press = jet pump on High 2nd press = jet pump OFF including humidity, wind and shading will affect your spa water
temperature.

Page 16 Operating Instructions

To activate the Summer timer, simply follow these steps: FRESHWATER SALT SYSTEM (OPTIONAL)
• Press the OPTIONS Hard button on the Control panel.
• Press the soft button next to Set up. If your spa has the FRESHWATER Salt
System installed you can navigate to the
• Press the soft button next to screen as follows:
Summer timer to activate. The
Summer timer icon (on the Home • Press the OPTIONS hard button on
Screen) will display when activated. the Control panel.
IMPORTANT: If water temperature falls • Press the soft button next to
below 80°F (26.7°C) the summer timer FRESHWATER Salt System.
will automatically be disabled. (see FRESHWATER Salt System owner's manual for more information).
• The Summer timer should be
deactivated when cooler temperatures return. To do this, simply repeat AUDIO (OPTIONAL)
last 3 steps. The yellow Summer timer icon will turn off. If a wireless audio sound system is
installed, both the Home screen and
BRIGHTNESS the Options screen will display the
If you would like to change the brightness of the control panel screen: Audio function.
To enter the Audio menu screen:
• Press the OPTIONS hard button on the Control panel.
• Press the soft button next to Audio.
• Press the soft button next to Set-up.
• Press the soft button next to
Brightness to lower the brightness
TO TURN AUDIO SYSTEM ON/OFF
from 7 down to 1. • Press the soft button next to Audio OFF to turn the Sound System
on or off next to Audio ON. Audio must be ON to advance the audio
IMPORTANT: Pressing the Brightness soft button at number 1 will
screens.
increase the screen brightness back to 7.

LANGUAGE TO PAIR BLUETOOTH

The Control panel screen can be viewed in seven different languages. 1. Press the Function:SET soft
The languages are English, French, German, Dutch, Swedish, Norweign, button 3 times to advance to the
and Spanish. To change languages: Enter Setup screen. Press the
Enter Setup soft button to advance
• Press the OPTIONS hard button on to the Setup Source screen.
the Control panel. Bluetooth should be selected.
• Press the soft button next to Set-Up. 2. Press SETUP Source soft button
• Press the soft button next to More 6 times from SETUP Source screen to advance to the PAIR screen.
• Press the soft button next to Language 3. Press PAIR soft button followed by pressing "connect" next to My
until the desired language is visible. Spa BTXR on your device to pair. If you do not see this, another
IMPORTANT: Should you accidently change the language screen into a device may already be connected (see To Disconnect Bluetooth on
language you don't know, simply repeat the previous steps where Set-up following page).
is in the top right corner and Language is in the lower right corner. After pairing, you will be ready to use your Bluetooth device. Only one
paired Bluetooth device will work at a time.
AUTO CLEAN CYCLE
The Auto Clean Cycle will activate the jets for 10 minutes total time every TO ADJUST VOLUME
24 hours starting at the time ON was first pressed. • Press the soft button next to ▲ or
• Press the OPTIONS hard button on the Control panel. ▼ to change the volume level.
• Press the soft button next to Set-Up • Press the Function:SET soft button
to advance to the Play/Pause
• Press the soft button next to More
function screen.
• Press the soft button next to Auto
Clean Cycle

VANISHING ACT CYCLE

The VANISHING ACT Cycle will activate the jets for 6 hours, ONLY to be
used with VANISHING ACT (see page 11)
• Press the OPTIONS hard button on
the Control panel.
• Press the soft button next to Set-Up
• Press the soft button next to More
• Press the soft button next to VANISHING ACT

Operating Instructions Page 17

TO PAUSE/PLAY (SONG) TO ADJUST BASS
• Press the soft button next to • Press the soft button next to ▲ or ▼
PLAY/PAUSE (top right corner) to play or to change the Bass between -5 and
pause music. +5.
• Press the Function:PLAY/PAUSE
• Press SETUP Tone,Bass
soft button to advance to the TRACK
soft button to advance to the
function screen.
BALANCE screen.
NOTE: Some audio sources will display
song title.
• Press the Function:SET soft button
to advance to the Forward function
screen. TO ADJUST BALANCE
• Press the soft button next to ▲ or ▼
TO CHANGE TRACK (SONG) to change the Balance between -5
and +5.
• Press the FORWARD or BACK soft
buttons to change the track (song). • Press SETUP Balance soft button
to advance to the Subwoofer
• Press the Function:TRACK soft Volume screen.
button to advance to the SETUP
function screen.
• Press the Function:SET soft button to
advance to the Enter Setup screen. TO ADJUST SUBWOOFER
• Press the soft button next to ▲ or
▼ to change the Subwoofer Volume
TO GO TO SETUP MENU between 0 and 11.
• Press the ENTER SETUP soft button to • Press SETUP Subwoofer soft
scroll to the SETUP SOURCE screen. button to advance to the Reset
IMPORTANT: If the Function: SETUP screen.
soft button is pressed, the screen will
advance back to the Volume screen.
Press the Back hard button to exit audio
screens if desired. TO DISCONNECT BLUETOOTH (RESET)
• Press the soft button next to Reset
to disconnect any device using the
TO CHANGE AUDIO SOURCE spa music system so that another
paired device may be used. This is
• This Source screen illustrates the current
also necessary when trying to pair
audio source the spa is using.
multiple devices because pairing is
• Press ▲ or ▼ soft buttons to change NOT possible when another device
the desired source: TV, AUX or is connected to the music system.
Bluetooth®.
• Press SETUP Music Status soft
To use the Bluetooth screen, your audio button to advance to the Pair screen.
Bluetooth device must be paired with the
spa.
• To pair, press PAIR soft button
followed by pressing "connect"
TO ADJUST TREBLE next to My Spa BTXR on your
• Press SETUP SOURCE soft button to device.
advance to the SETUP Tone, Treble
IMPORTANT: Use the BACK hardbutton
screen.
to go back to the Function:SET screens
• Press the soft button next to ▲ or ▼ to if desired.
change the Treble between -5 and +5.
• Press SETUP Tone,Treble soft
button to advance to the Tone, Bass
screen.

Page 18 Operating Instructions

 JET MENUS
PRISM (MODEL PSM)
Jet Pump 1 - Jet System 1 Jet Pump 1 - Jet System 2
Diverter lever in the position Diverter lever in the position
A
A a. 1 Waterfall (lever must be in ON position
b. 1 XL Directional jets
c. 4 Standard Dual Rotary jets
F d. 1 Standard Dual Rotary jets
F G e. 6 Directional PRECISION jets
f. 5 Directional PRECISION jets

D D B
B
E C E C

a. 1 Waterfall (lever must be in ON position

b. 2 Standard Single Rotary jets
Jet Pump 2
c. 4 Directional PRECISION jets
d. 6 Directional PRECISION jets A
e. 4 Rotary PRECISION jets D a. 4 Directional PRECISION jets
f. 4 Rotary PRECISION jets C B
E b. 2 Standard Single Rotary jets
g. 1 XL Dual Rotary jet D
F c. 2 XL Directional jets
E d. 2 Directional PRECISION jets
G
e. 2 Rotary PRECISION jets
f. 4 Directional PRECISION jets
g. 2 Standard Directional jets

Jet Pump 3 - Jet System 1 Jet Pump 3 - Jet System 2

Diverter lever in the position Diverter lever in the position

A
A C E C
D B
B

a. 6 Directional PRECISION jets

a. 6 Directional PRECISION jets
b. 2 Standard Dual Rotary jets
b. 2 Standard Dual Rotary jets
c. 2 XL Single Rotary jets
c. 2 XL Single Rotary jets
d. 1 XXL Jet
d. 4 Directional PRECISION jets
e. 2 Standard Directional jets
Jet Menus Page 19
 JET MENUS
PULSE (MODEL PLS)

C
A

Jet Pump 1
a. 2 XL Directional jets
F b. 1 Water Feature (lever must be in ON position)
c. 2 Directional PRECISION jets
d. 2 Standard Single Rotary jets
e. 2 Standard Directional jets
f. 7 Directional PRECISION jets
E D

A
A
C
B B

D E

E
D C
F

Jet Pump 2 - Jet System 1 Jet Pump 2 - Jet System 2

Diverter lever in the position Diverter lever in the position
a. 4 Directional PRECISION jets a. 6 Directional PRECISION jets
b. 2 Standard Single Rotary jets b. 8 Directional PRECISION jets
c. 6 Directional PRECISION jets c. 4 Directional PRECISION jets
d. 2 Directional PRECISION jets d. 4 Rotary PRECISION jets
e. 1 XL Single Rotary jets e. 1 XL Dual Rotary jet
f. 6 Directional PRECISION jets

Page 20 Jet Menus

 JET MENUS
FLAIR (MODEL FLR)

A
B

Jet Pump 1
a. 2 Standard Directional jets
b. 2 Standard Dual Rotary jets
D
c. 4 Directional PRECISION jets
F d. 3 Standard Directional jets
e. 1 XL Directional jets
f. 1 Water Feature (lever must be in ON position)
C
E

A
D A
B
C
E

D E
F

C
B

Jet Pump 2 - Jet System 1 Jet Pump 2 - Jet System 2

Diverter lever in the position Diverter lever in the position
a. 2 Rotary PRECISION jets a. 6 Directional PRECISION jets
b. 1 XL Dual Rotary jet b. 2 Standard Dual Rotary jets
c. 2 Directional PRECISION jets c. 2 Standard Directional jets
d. 4 Directional PRECISION jets d. 2 Rotary PRECISION jets
e. 2 XL Single Rotary jets e. 4 Directional PRECISION jets
f. 4 Directional PRECISION jets

Jet Menus Page 21

 JET MENUS
FLASH (MODEL FSH)

Jet Pump 1
a. 2 Standard Single Rotary jets
b. 1 Water Feature (Lever must be in ON position)
c. 4 Directional PRECISION jets F C
d. 4 Rotary PRECISION jets
e. 2 Standard Directional jets
f. 1 XL Directional jet
E
D

A
B
A C

C
E

Jet Pump 2 - Jet System 1 Jet Pump 2 - Jet System 2

Diverter lever in the position Diverter lever in the position
a. 6 Directional PRECISION jets a. 10 Directional PRECISION jets
b. 2 Standard Single Rotary jets b. 2 XL Rotary jets
c. 2 Standard Directional jets c. 4 Directional PRECISION jets
d. 1 XL Rotary jet
e. 1 XL Directional jet

Page 22 Jet Menus

 JET MENUS
BEAM 220V (MODEL BMII)

C
A D
B

Jet Pump
a. 4 Directional PRECISION jets
b. 1 Standard Directional jet
E
c. 1 Water Feature (Lever must be in ON position)
d. 6 Directional PRECISION jets
e. 1 Standard Directional jet
f. 2 Standard Single Rotary jets
H
g. 4 Directional PRECISION jets F
h. 1 XL Directional jet
G

BEAM 115V (MODEL BMI)

C C
A A D
B B

D E

G
E
F
F

Jet System 1 Jet System 2

Diverter lever in the position Diverter lever in the position
a. 4 Directional PRECISION jets a. 4 Directional PRECISION jets
b. 1 Standard Directional jets b. 1 Standard Directional jet
c. 1 Water Feature (Lever must be in ON position) c. 1 Water Feature (Lever must be in ON position)
d. 1 Standard Directional jet d. 6 Directional PRECISION jets
e. 2 Standard Single Rotary jets e. 1 Standard Directional jet
f. 4 Directional PRECISION jets f. 2 Standard Single Rotary jets
g. 1 XL Directional jet

Jet Menus Page 23

Spa Care and Maintenance decrease during these cold periods, as the heater will cycle more
frequently. As an additional precaution against partial freezing of some
Your HOT SPRING spa is manufactured from the highest quality, most of the components, the equipment compartment can be insulated with
durable materials available. Even so, the spa care and maintenance an insulating kit (available from your local dealer). This insulating kit will
program you develop will ultimately determine how long your spa, and also help to maximize the spa’s energy efficiency.
its individual components, will last. Regular maintenance and following IMPORTANT: When warmer weather returns approx. 60°-70°F
the advice in this section will help you to protect your investment. (15° - 21°C), the insulating kit must be removed to prevent overheating
of the jet pump.
DRAIN & REFILL INSTRUCTIONS
IMPORTANT: It is NOT recommended to refill your spa when the WINTERIZING YOUR SPA
ambient temperature goes below 50° F (10° C). If you leave the spa unused for a long period of time in severely cold
1. Disconnect the spa from the power supply by tripping both of the weather, you should drain the spa and winterize it to avoid accidental
GFCI breakers located in the subpanel. Unplug power cord for freezing due to a power or equipment failure.
115V models. Use only Propylene Glycol as your anti-freeze (available at most RV or
2. Locate the drain valve (below front panel) for the spa and remove the marine supply stores). This is non-toxic.
drain cap. Attach the inlet of a garden hose to the drain valve (to avoid DANGER: Never use an automobile anti-freeze (Ethylene Glycol)
flooding of the foundation surrounding the spa) and route the outlet since it is toxic!
of the hose to an appropriate draining area. Spa water with a high
sanitizer level may harm plants and grass. WARNING: Failure to follow these instructions correctly can lead
3. Open the valve by turning the knob. The spa will drain by gravitational to freeze damage not covered by warranty. It is strongly recommended
flow. that you contact your local dealer to perform this service
4. Allow all of the water to drain through the drain. 1. Drain your spa following the Drain & Refill instructions steps 1-5.
5. When empty, inspect the spa shell and clean as required. (Follow the Open waterfall valve.
Care of the Exterior instructions.) 2. Remove the filter cartridges, clean and store in a dry place.
6. Close the drain valve and reinstall the drain cap. 3. Rotate diverter levers to middle position and Water Feature lever to
7. Install new filters or clean existing with FRESHWATER filter cleaner. open position.
IMPORTANT: Always clean and rotate the filter cartridges each time IMPORTANT: These additional instructions must be utilized when
the spa is drained for cleaning. draining and winterizing your spa in climates where the temperature falls
8. Refill the spa through the filter compartment using the CLEAN below 32°F (0°C). A five (5) gallon combination (vacuum/blower) wet/dry
SCREEN pre-filter. shop vac must be used to effectively remove water that is trapped inside
IMPORTANT: Refill water temperature must be between 50° - 70°F to the plumbing lines.
avoid high-limit tripping.
4. Attach the vacuum’s hose to the blower side of the shop vac.
9. Follow the Quick Start-Up instructions in the Getting Started section.
a. Place the end of the vacuum hose down the filter opening.
COLD WATER REFILL b. Turn on the blower function and allow it to blow out any water
remaining in the plumbing lines (approximately 3 to 5 minutes).
• When refilling your spa if the tap water is below 50° F (10° C) the
spa may go into a High Limit Protection mode (causing your spa to c. Turn the SMARTJET lever to the second position and allow that
stop functioning). If high limit tripping does occur, the fastest way to system to purge.
reactivate the spa control system d. If your spa is equipped with more than two jet systems, then each
is to first disconnect power to the jet system will also need to be blown out.
spa completely, then warm the two 5. Attach the vacuum hose to the vacuum side of the shop vac. Vacuum
sensors on top of the heater all openings and orifices as follows:
and the vinyl tubing (located in the
equipment compartment) with a hair a. Jet openings: start with the jets at the top and move downward (if
dryer for approximately 10 minutes. suction is coming from another jet, block off the other jet using a
Once you believe the sensors and large rag – this will help pull out the water that is trapped deeper
heater tubing have been warmed inside the main line)
sufficiently, reconnect power to the spa. b. Filter suction fittings and filter compartment.
• Blending warm water with the cold tap water so it exceeds 50° F c. Drain outlet (it may be necessary to cover the drain grate tightly
(10° C) during the refilling process will also achieve the same results if with a rag when vacuuming the drain outlets to ensure water is
that is an option for you. drawn completely from the internal plumbing system).
6. Thoroughly dry the spa shell with a clean towel.
PREVENTION OF FREEZING 7. Replace the drain cap.
Your spa has been designed and engineered for year-round use in any
Use only Propylene Glycol as your anti-freeze. This is non-toxic.
climate. In some areas, extremely cold temperatures below
10°F (-12°C) combined with strong wind, may cause partial freezing 8. Using a long-extension funnel, pour anti-freeze into all standpipes,
of the jet pump, even though the water inside the spa remains at filter suction fittings, jet orifices and water feature orifices. Add
the selected temperature. The energy efficiency of the spa may also enough anti-freeze to ensure adequate protection – in many cases,

Page 24 Spa Care and Maintenance

 you will see the liquid in the orifice, or coming out of another location. SECONDARY SUCTION SCREEN
9. Close the spa cover and fasten the cover tie downs. Cover the spa Located in the foot well of your spa are three secondary suction screens.
cover with two pieces of plywood to evenly distribute the weight of The screen is used as a filter to prevent dirt from circulating through the
snow and ice. Secure a plastic sheet, or tarp, over the spa cover and system.
plywood.
WARNING: Do not use the spa with the suction screens removed.
10. Replace the equipment access door, if removed.
FILTER CARTRIDGES
OPENING INSTRUCTIONS:
1. Remove plywood and plastic sheet. Open the spa cover by
REMOVAL & CLEANING
unfastening the cover tie downs. 1. Disconnect the spa from the power supply by tripping both of the GFCI
breakers located in the subpanel. Unplug power cord for 115V models.
2. Follow the Start-up and Refill Procedures in the Operating
Instructions section of the Owner’s Manual. Do not install filters to 2. Remove and carefully set aside the filter compartment cover.
prevent them from exposure to the anti-freeze. 3. Remove any floating items from within the filter compartment.
3. As part of this process, superchlorinate the spa water by adding 4. Turn the filter retainer handle (located on the top of the filter cartridge)
three teaspoons of chlorine (sodium dichlor) per 250 gallons of spa counterclockwise until the retainer can be removed from the filter
water into the filter compartment. This is twice the normal amount of standpipe.
chlorine needed for superclorination. This extra amount of chlorine is
needed to destroy the anti-freeze. 5. Remove the filter retainer and cartridge.
NOTE: A defoamer may be needed to decrease the amount of foam IMPORTANT: Never remove the filter standpipes when debris is
caused by the anti-freeze present in the filter compartment. Debris may find its way into the
internal plumbing which may result in blockage. NEVER REMOVE
4. Drain your spa to ensure removal of anti-freeze. Do not drain water SUCTION FITTINGS.
on grass or plants due to excessive chlorine level.
6. Always clean standard filter using a filter degreaser, such as
5. After the spa has completely drained, re-install your filter and follow FRESHWATER Filter Cleaner, to remove mineral and oil buildup.
the Start-up and Refill Procedures in the Operating Instructions Simply soak the filter in the degreaser according to the package
section of the Owner’s Manual.
directions, then place the filter on a clean surface and spray until clean
IMPORTANT: Always keep spa covered when not in use, whether it is
empty or full. using a garden hose. It may be necessary to rotate the filter while
spraying to remove any debris lodged between the filter pleats.
FILTER SYSTEM 7. To reinstall the filter cartridge, reverse the order of steps in which it
was removed. Do not overtighten!
The filter lid on the spa is NOT designed to support heavy weight loads
and should not be used as a seat. In extreme cases, the lid could crack WARNING: Do not use the spa with the filter cartridges, or filter
and break. This occurrence is considered abuse and is not covered standpipe(s) removed!
under the warranty.
LIMELIGHT Collection spas are equipped with two filter cartridges, CARE OF THE SPA PILLOWS
sized to meet the needs of the jet pump system. The spa pillows will provide years of comfort if treated with care. They
have been positioned above the water level to minimize the bleaching
As with any water filtering system, the filter cartridges may become
effects of chlorinated water, and other spa water chemicals. To extend
clogged, resulting in reduced water flow. It is important to maintain a
their life, whenever the spa shell is being cleaned, the spa pillows
clean, unobstructed filtering system. This not only provides the maximum
should be removed and cleaned. Body oils can be removed with a mild
performance from the jets, but allows the 24 hour filtration system to
soap and water solution. ALWAYS rinse off the spa pillows thoroughly
function effectively. WATKINS WELLNESS recommends the filter
to remove any soap residue. The pillows can be conditioned with HOT
cartridges be cleaned (by soaking in a filter cleaner to dissolve minerals)
SPRING Cover Shield after cleaning. If the spa is not going to be
at least once every month.
used for a long period of time (that is during a vacation, or if the spa is
IMPORTANT: The frequency and duration of use, and the number of winterized), or when the spa water is being super-chlorinated, the spa
occupants all contribute to determining the appropriate time between pillows should be removed until the next spa use.
filter cleanings. More use means that more frequent filter cleanings are
required. Failure to maintain the cartridges in a clean, unobstructed To remove and replace the spa pillows:
manner will result in reduced water flow through the heater assembly
1. Carefully pull and lift on one end of pillow to stretch pillow (longer)
that may cause the High-Limit Thermostat, Heater Thermal Cut-off or
until the pillow is released from the plastic retainer. Once one end
Circulation Pump Thermal Cut-off to trip. If this high-limit or thermal cut-
is released, push pillow in opposite direction to remove from other
off trip occurs during sub-freezing temperatures and goes unnoticed, the
retainer.
spa water may freeze. Any damage to the spa (due to freezing) caused
as a result of poor maintenance (stated under misuse or abuse in the 2. Align pillow.
HOT SPRING spa Limited Warranty), will not be covered by your spa 3. Slide one end of pillow onto the spa retainer.
warranty. 4. Pull other end of pillow; using both hands lift pillow above retainer and
WARNING: To reduce the risk of injury to persons using the spa, with a stretching motion slide pillow recess onto retainer.
DO NOT remove the suction fittings (filter standpipes) located in the filter
compartment and do not sit on the filter lid, in extreme cases the lid
could crack and break.

Spa Care and Maintenance Page 25

CARE OF THE EXTERIOR 4. Scrub the cover’s perimeter and side flaps. Rinse clean with water.
5. Rinse off the underside of the cover with water only (use no soap),
SPA SHELL and wipe it clean with a dry rag.
Your HOT SPRING spa has an acrylic shell. Stains and dirt generally will 6. To condition the cover after cleaning, apply a thin film of HOT
not adhere to your spa’s surface. A soft rag or a nylon scrubber should SPRING Cover Shield to the vinyl surface and buff to a high luster.
easily remove most dirt. Most household chemicals are harmful to your IMPORTANT: To remove tree sap, use cigarette lighter fluid (not charcoal
spa’s shell (see below for detailed information on cleaning agents). lighter fluid). Use sparingly, and rinse with a saddle soap solution
Always rinse off any spa shell cleaning agent with fresh water. immediately afterwards, then wipe dry.
IMPORTANT:
DO:
1. The following products are the ONLY approved cleaning agents
for your HOT SPRING spa shell: plain water, HOT SPRING • Remove snow buildup to avoid breakage of the foam core from the
FRESHWATER Spa Shine, or Soft Scrub®. The use of alcohol or any additional weight of the snow.
other household cleaner other than those listed to clean the spa shell • Lock cover lock straps to secure the cover when the spa is not in use.
surface is NOT recommended. DO NOT use any cleaning products
containing abrasives or solvents since they may damage the shell DON'T:
surface, specifically: Simple Green®, Windex® or Spa Mitt. NEVER • Drag or lift the spa cover using either the flaps, or the cover lock straps.
USE HARSH CHEMICALS! Damage to the shell by use of harsh • Walk, stand, or sit on the cover.
chemicals is not covered under the warranty. Always rinse off any spa
shell cleaning agent with fresh water. • Place any metal or heat transferring object on the cover or place any
type of plastic tarp or drop cloth over the cover as this may result in a
2. Iron and copper in the water can stain the spa shell if allowed to go melted foam core, which would not be covered under the warranty.
unchecked. Ask your HOT SPRING dealer about a Stain and Scale
Inhibitor to use if your spa has a high concentration of dissolved • Use any lifting mechanisms, chemicals, or cleaners except those
minerals. (WATKINS WELLNESS recommends FRESHWATER recommended by WATKINS WELLNESS, or its Authorized Sales and
Stain & Scale Defense.) Service Dealer.
3. Keep all cleaners out of the reach of children and use care when
applying.
COVER LIFTER SYSTEM
Clearance required behind cover when open:
EVERWOOD® SPA CABINET
CoverCradle® & CoverCradle II UpRite® Lift ’n Glide®
HOT SPRING spas include an EVERWOOD spa cabinet. EVERWOOD
consists of a rigid polymer with an exterior acrylic film that combines the 24” (61 cm) 7” (18 cm) 14” (36 cm)
durability of plastic with the beauty of real wood.
Cleaning of EVERWOOD consists of simply spraying the cabinet with a HOW TO OPEN THE VINYL COVER
mild soap and water solution to remove any stains and residue. IMPORTANT: Never attempt to open or remove the vinyl cover by
Do not rub the EVERWOOD with an abrasive material or use abrasive grasping or pulling on the skirting or cover lock straps. The skirting will
cleaners as this may damage its texture. tear, and torn skirting is not covered under the terms of the warranty.
Check for ice build-up around the gas springs and pivot points of the
CARE OF THE SPA COVER retractable cover system. Ice buildup may damage system components.
WARNING: The cover is a manual safety cover that meets or WARNING: The vinyl cover and retractable cover system are not
exceeds all prevailing requirements of ASTM 1346-91 for spa safety recommended for use in wind conditions reaching above 25 mph (40 kmh).
covers when installed and used correctly as of the date of manufacture. IMPORTANT: If your spa is located in an area susceptible to high winds,
Non-secured, or improperly secured covers are a hazard. additional coverlock straps may be installed to minimize wind damage to
Open the cover to its fully open position before use. the cover.
1. With the cover lock straps unfastened, place one hand under the
VINYL COVER cover skirting, between the spa and cover, to break the cover’s
vacuum seal. Then, fold the front half of the cover over onto the back
The vinyl spa cover is an attractive, durable foam insulation product.
half.
Monthly cleaning and conditioning are recommended to maintain its
beauty. 2. If no rear access is available, stand to the side of the spa directly
adjacent to the hinge area of the folded cover.
To clean and condition the vinyl cover:
a. For the COVERCRADLE retractable cover systems: Using
1. Remove the cover from the spa and gently lean it against a wall or both hands, cup one hand under the lower half of the cover (just
fence. above the water) and place the other along the side of the cover,
2. With a garden hose, spray the cover to loosen and rinse away dirt or just above the skirt. Gently push (do not lift) with both hands
debris. towards the opposite rear corner of the cover (diagonally). As the
cover opens, the gas springs will allow the cover to come to a
3. Using a large sponge and/or a soft bristle brush, and using a very mild
gentle stop.
soap solution (one teaspoon dishwashing liquid with two gallons of
water), or baking soda (sodium bicarbonate), scrub the vinyl top in a b. For the UPRITE retractable cover system: Simply lift the cover
circular motion. Do not let the vinyl dry with a soap film on it before it can at its center hinge, allowing it to move to the back of the spa and
be rinsed clean. to rest gently there.

Page 26 Spa
Spa Care
Care and
and Maintenance
Maintenance
 c. For the LIFT ’N GLIDE retractable cover system: Slightly lift the
cover at front of spa, glide (push back until it stops), fold cover in
half and lift cover moving it to the back of the spa. Insert locking
pin into side of lifter to prevent accidental closure.
IMPORTANT: When opening a cover with a retractable cover system, only
use one of these three specific methods. Do not attempt to open the cover
in any other way. Damage caused by improper opening or closing of the
cover is not covered under the terms of the limited warranty.

HOW TO CLOSE THE COVER

1. Standing along side the cover, place one hand on the upper corner
of the cover and gently push forward in the direction of the spa. The
cover will rotate forward to cover half of the spa.
IMPORTANT: For the UPRITE or LIFT ’N GLIDE retractable cover
system, disengage the locking mechanism(s) before pushing the cover
forward.
2. Unfold the cover by lifting the handle located on the top (front) half of
the cover. Allow the unfolded half to fall down onto the spa. The air
pressure created by the cover falling will keep the vinyl skirting from
being trapped between the cover and the spa shell.

Spa Care and Maintenance Page 27

Electrical Requirements • An electrical subpanel containing two GFCI breakers is included with
each 230 volt spa. We recommend that this subpanel be used to
IMPORTANT: Fill the spa with water before turning on the power. supply power to the spa.
Your HOT SPRING spa has been carefully designed to give you • The subpanel requires a 50 amp, single phase, 230 volt, four wire
maximum safety against electrical shock. Connecting the spa to an service (two line, one neutral, one ground). The grounding conductor
improperly wired circuit will negate many of the spa’s safety features. must not be less than #10 AWG. Refer to local codes and to NEC 250-
Improper wiring may also cause electrocution, risk of fire, and other 122 table.
risks of injuries. Please read and follow the electrical installation • Mount the subpanel in the vicinity of the spa, but not closer than five
requirements and instructions for your specific spa model completely! feet away, in accordance with all local codes. (N.E.C. 680-38 to 41-A-3)
All HOT SPRING spa models, are equipped with a power indicator Once your spa has been filled with water, turn it on and test all of the
(HOT SPRING Logo blue light) which, in addition to showing the spa circuit breakers.
has power to it, has a diagnostic function as well. It will begin blinking IMPORTANT: If both breakers immediately trip, verify that the wires are
if the heater high-limit thermostat has tripped. If the power indicator correctly connected. Each breaker should be tested prior to each use.
light is blinking, follow the instructions in the Troubleshooting section Here’s how:
to identify and correct the cause. The power indicator will stop blinking
once the problem has been corrected. The Power and Ready indicator 1. Push the “TEST” button on each GFCI breaker, and observe it click
lights on the control panel also provide the same diagnostic function. OFF.
2. Wait 30 seconds, then push the breaker switch to the OFF (down)
230 VOLT PERMANENTLY position (to ensure that it has completely disengaged), then push
the breaker switch to the ON (up) position. If you don't wait 30
CONNECTED MODELS seconds, the spa’s power indicator may continue to blink – try
again.
(PRISM, PULSE, FLAIR, FLASH & BEAM If any of the GFCI breakers fails to operate in this manner, your spa
230V only) may have an electrical malfunction, and you may be at risk of electrical
HOT SPRING spas must be wired in accordance with all applicable shock. Turn off all circuits and do not use the spa until the problem has
local electrical codes. All electrical work should be done by an been corrected by an authorized service agent.
experienced, licensed electrician. We recommend the use of WARNING: Removing, or bypassing any GFCI breaker will result
appropriate electrical conduit, fittings, and wire for all circuits. in an unsafe spa and will void the spa’s warranty.
The following diagram illustrates how to wire 230 volt
permanently connected spa models:

PRISM, PULSE, FLAIR & FLASH

230 volt permanently connected models
WARNING!
THE EXACT PHYSICAL LOCATION OF THE TERMINALS ON THE GFCI BREAKER
WILL VARY BETWEEN MANUFACTURERS. CONNECTING THE HOT WIRE TO THE
NEUTRAL TERMINAL WILL CAUSE IRREVERSIBLE DAMAGE TO THE CONTROL BOX.
H1 1 2 H2 3 4 5 6 7

FACTORY
WIRED
HEATER
230V, 50 Amp,
2-POLE,
CIRCUIT BREAKER
(NON GFCI)
# 8 AWG WHITE, NEUTRAL

L1 # 12 AWG BLUE
Power jumpers
"A" Located on the
# 10 AWG GREEN, GROUND**

L2 # 12 AWG RED
# 8 AWG BLUE, L1
Prism only
# 8 AWG RED, L2 L1 # 10 AWG BLUE
L2 # 10 AWG RED
N # 10 AWG WHITE
MAIN SERVICE
ELECTRICAL
PANEL

GROUND # 10 AWG GREEN

GRD
*SUBPANEL Minimum 5 FEET
The Subpanel must be
WITH GFCI within sight of the spa System Ground Terminal
Do not exceed 50 FEET.
BREAKERS

** Refer to NEC 250-122 (table)

NOTE: The wire connections to GFCI breakers are for reference only. Always ensure the white neutral wire is connected to the load neutral of the 30 amp breaker.

*PROVIDED WITH SPA. IMPORTANT: ALL WIRING SHOULD BE COPPER.

Page 28 Electrical Requirements

 BEAM II 230 volt permanently connected model
IMPORTANT!
THE EXACT PHYSICAL LOCATION OF THE TERMINALS ON THE GFCI BREAKER
WILL VARY BETWEEN MANUFACTURERS. CONNECTING THE HOT WIRE TO THE

H1 1 2 H2 3 4 5 6 7
NEUTRAL TERMINAL WILL CAUSE IRREVERSIBLE DAMAGE TO THE CONTROL BOX.
FACTORY
WIRED
230V, 50 Amp, HEATER
2-POLE,
CIRCUIT BREAKER
(NON GFCI)
# 8 AWG WHITE, NEUTRAL

# 10 AWG GREEN, GROUND** L1 # 12 AWG BLUE

L2 # 12 AWG RED
# 8 AWG BLUE, L1 N # 12 AWG WHITE

# 8 AWG RED, L2
L1 # 10 AWG BLUE

L2 # 10 AWG RED
MAIN SERVICE
ELECTRICAL
PANEL

GROUND # 10 AWG GREEN

GRD
*SUBPANEL Minimum 5 FEET
The Subpanel must be
WITH GFCI within sight of the spa System Ground Terminal
Do not exceed 50 FEET.
BREAKERS

** Refer to NEC 250-122 (table)

NOTE: The wire connections to GFCI breakers are for reference only. Always ensure the white neutral wire is connected to the load neutral of the 20 amp breaker.

*PROVIDED WITH HOT TUB. IMPORTANT: ALL WIRING SHOULD BE COPPER.

230 VOLT CONVERTED PRISM Mount the subpanel in the vicinity of the spa, but not within five feet, in
accordance with local codes.
The PRISM will require an additional 20 amp breaker in order to operate
the heater and jet pump 3 at the same time. Without the additional 20 HOT SPRING SPAS MUST BE WIRED IN ACCORDANCE WITH
amp breaker, the heater will NOT operate while the jets are used with jet ALL APPLICABLE LOCAL ELECTRICAL CODES. ALL ELECTRICAL
pump 3 on. WORK SHOULD BE DONE BY AN EXPERIENCED LICENSED
ELECTRICIAN. WE RECOMMEND THE USE OF APPROPRIATE
This subpanel requires a 70 amp, single phase, 230 volt, four wire ELECTRICAL CONDUIT, FITTINGS, AND WIRE FOR ALL CIRCUITS.
service (two line, one neutral, one ground). The ground wire must never
be less than #10 AWG. Use NEC 250-122 (table) and local codes for IMPORTANT: Service Technician must reconfigure spa using the soft
more information. A minimum #6 AWG solid copper bond wire is also jumpers to allow spa heater to run concurrent with jet pump.
required. NOTE: Long wiring runs may require larger-gauge wire than stated.

Remove power
jumpers A from TB-1

CAUTIONS
USE COPPER CONDUCTORS ONLY THESE SPAS ARE INTENDED FOR USE WITH GFCI SUBPANEL PROVIDED.
USE SUPPLY WIRES SUITABLE FOR 75°C/167°F. ALL CANADIAN SPA MODELS USE #8 AWG GREEN, GROUND.
DISCONNECT ALL SUPPLY CONNECTIONS BEFORE SERVICING. INCORRECT WIRING WILL DAMAGE CIRCUIT BOARDS.
CONNECT ONLY TO A CIRCUIT PROTECTED BY A CLASS A REFER TO THE WIRING INSTRUCTIONS INCLUDED WITH THE SUB-PANEL
GROUND-FAULT INTERRUPTER. FOR DETAILED WIRING INSTRUCTIONS.

Electrical Requirements Page 29

115 VOLT GFCI BEAM (MODEL BMI) INSTALLATION INSTRUCTIONS
The Ground Fault Circuit Interrupter (GFCI) is a All 115 volt BEAM (MODEL BMI) come equipped with approximately
safety device that is designed to detect as little as 15 feet of useable power cord (this is the maximum length allowed by
5 milliamps (±1mA) of electrical current leakage to Underwriters Laboratory and the National Electric Code). When the spa
ground. WATKINS WELLNESS recommends that is installed, the power cord will come out of the bottom of the equipment
the GFCI be tested prior to each use to ensure compartment door. For your safety, when the electrician is installing the
it is functioning correctly. With the spa connected 20 amp single electrical outlet and waterproof cover, the outlet should
to the power supply, push the "Test" button. The be no closer than 5 feet (1.5 meters) and no farther than 10 feet from
spa should stop operating and the GFCI power the spa [reference National Electrical Code 680-6a(1) and 680-41a].
indicator will go out. Wait 30 seconds and then The Ground Fault Circuit Interrupter (GFCI) is located at the end of the
reset the GFCI by pushing the Reset button. The power cord. This device is for your protection. It is very important to
GFCI power indicator will turn on, restoring power protect it from rain and other moisture. Test once a month, with the plug
to the spa. If the interrupter does not perform in this manner, it is an connected to the power supply,
indication of an electrical malfunction and the possibility of an electric 1. Push the “TEST” button on the GFCI breaker. The spa should stop
shock. Disconnect the plug from the receptacle until the fault has been operating and the GFCI power indicator will go out.
identified and corrected.
2. Wait 30 seconds, then push the “RESET” button. Power will be
IMPORTANT: Failure to wait 30 seconds before resetting the GFCI restored to the spa and the GFCI power indicator will turn on.
may cause the spa’s Power indicator (on the control panel) to blink. If
this occurs, repeat the GFCI test procedure. If the GFCI fails to operate in this manner, your spa may have an
Never use the GFCI as a means to disconnect power to the spa electrical malfunction, and you may be risking electrical shock. Turn off
(always unplug it). If the GFCI is tripped while the spa is plugged all circuits and do not use the spa until the problem has been corrected
in, and a power outage occurs, when power returns the GFCI will by an authorized service agent.
automatically reset and power will flow to the spa. WARNING: Removal of the GFCI from the spa’s power cord will
result in an unsafe spa and will void the spa’s warranty.
115 VOLT OPERATION (60Hz ONLY) IMPORTANT: Should you ever find the need to move or relocate your
The spa must be connected to a dedicated 115 volt, 20 amp, GFCI HOT SPRING spa, it is essential that you understand and apply
protected, grounded circuit. The term “dedicated” means the electrical these installation requirements. Your HOT SPRING spa has been
circuit is not being used or shared for any other electrical items (patio carefully engineered to provide maximum safety against electric shock.
lights, appliances, garage circuits, etc.). If the spa is connected to a Remember, connecting the spa to an improperly wired circuit will
non-dedicated circuit, overloading will result in “nuisance tripping” at negate many of its safety features.
the main panel. This requires frequent resetting of the breaker switch
at the house electrical breaker panel and introduces the possibility of ADVANTAGE TO HAVING
damage or failure of spa equipment. The dedicated circuit must be
properly wired; that is, it must have a 20‑amp GFCI circuit breaker in YOUR SPA CONVERTED
the house breaker panel, #12 AWG or larger wire (including the ground • In the 115 volt configuration, either the heater, or the jet pump can
wire) and the correct polarity throughout the circuit. operate, but they can’t work at the same time. In a 115 volt system,
as long as the jet pump is activated, the heater will not turn on. On
NEVER CONNECT THE SPA TO AN the other hand, when the spa is converted to operate in the 230 volt
configuration, the heater and jet pump can operate simultaneously.
EXTENSION CORD!
• The heater will operate at 1500 watts when the spa is configured as
A pressure wire connector a 115 volt cord-and-plug connected model, and at 6000 watts when
is provided on the exterior the spa is configured as a 230 volt converted model heating your spa
surface of the control box, water faster.
inside the spa. This is to permit
the connection of a ground
bonding wire between this 115/230 VOLT CONVERTIBLE MODEL
point and any metal equipment, The BEAM model BMI can be converted to 230 volt operation with the
enclosures, reinforced concrete addition of a subpanel and a control box wiring change. Consult your
pad, pipe, or conduit within dealer before attempting to convert from 115 volt operation to 230 volt
5 feet of the spa (if needed operation. Any damage to the spa from improper conversion is not
to comply with local building covered under the warranty.
code requirements). The
bonding wire must be at least a 230 VOLT CONVERTED BEAM
#10‑AWG solid copper wire.
HOT SPRING spas must be wired in accordance with all applicable
Bond the spa to all exposed
local electrical codes. All electrical work should be done by an
metal equipment or fixtures,
experienced, licensed electrician. We recommend the use of appropriat
handrails, and concrete pad per
e electrical conduit, fittings, and wire for all circuits.
N.E.C. Article 680 and all
local codes. Refer to the following instructions to convert from 115 volt to 230 volt
IMPORTANT: Converting the spa to 230 volt operation will require both
an authorized HOT SPRING service agent and a qualified electrician.

Page 30 Electrical Requirements

Required Part: A Subpanel (230 volt Convertable) available from your Converting from 115 volts to 230 volts changes the voltage supplied
HOT SPRING dealer. to the heater from 115‑volts to 230 volts. The jet pump will continue to
1. Disconnect the power cord from the house receptacle. operate at 115 volts.
2. Open the equipment compartment door. Have your licensed electrician wire subpanel from a 50A Main Service, then
from subpanel into the spa's control box using the following illustration or
3. Remove the screws on the front of the spa control box. use the wire diagram on the inside of the control box lid.
4. Open the control box cover. IMPORTANT: The subpanel must be placed in sight of the spa, at a
5. Identify Terminal block located in the lower left-hand corner inside the minimum distance of 5 feet away.
control box.
6. Refer to illustration,
WIRING CONNECTIONS
Step 1 Remove the Terminal Block Power Jumper
Step 1. Remove the 2 using needlenose pliers From terminal 4-5. IMPORTANT: Fill the spa with water before turning on the power
Remove wire jumper from 2 & 6.
pin jumper attached to • Once your spa has been filled with water, turn it on and test all the
terminals circuit breakers.
4 and 5. Each breaker should be tested prior to each use. Here’s how:
7. Refer to illustration, 1. Push the “TEST” button on each GFCI breaker, and observe it click
Step 1. Remove the off.
wire jumper from
terminals 2, and 6. 2. Wait 30 seconds, then push the breaker switch to the OFF (down)
position (to ensure that it has completely disengaged), then push the
8. Refer to illustration, Step 2 Remove the three power cord wires from
breaker switch to the ON (up) position. If you don't wait 30 seconds,
Step 2. Remove the terminal block 5,7 and GRD. Leave Terminal
the spa’s power indicator may continue to blink – try again.
power cord wires from Block Power Jumper 6-7 in place.
5, 7 and GRD (not If any of the GFCI breakers fails to operate in this manner, your spa may
illustrated). have an electrical malfunction, and you may be risking electrical shock.
Turn off all circuits and do not use the spa until the problem has been
9. Unscrew the power corrected by an authorized service agent.
cord strain relief and
remove the power IMPORTANT: Service Technician must reconfigure spa using the soft
cord from the access jumpers to allow spa heater to run concurrent with jet pump.
hole in the control box.
WARNING: Do not allow pliers to contact any electronic components
inside the control box.

BEAM (Model BMI)

230 volt converted model

IMPORTANT! The exact physical location of the terminals on the GFCI

breaker will vary between manufacturers. Connecting the hot wire to the neutral
terminal will cause irreversible damage to the control box.

** Refer to NEC 250-122 (table)

NOTE: The wire connections to GFCI breakers are for reference only. Always ensure the white neutral wire is connected to the load neutral of the 20 amp breaker.

*AVAILABLE FROM DEALER. IMPORTANT: ALL WIRING SHOULD BE COPPER.

Electrical Requirements Page 31

Service Information If the spa is not heating, the red and green lights are blinking, but
the pump and light are operating, then the pressure switch may be
open. Opening of the pressure switch is normally a result of one or a
GENERAL INFORMATION combination of these problems:
Your HOT SPRING spa has been designed to provide years of trouble- 1. A clogged filter cartridge
free use. As with any appliance, problems may occasionally occur 2. Blockage within the system plumbing
that require the exper tise of a qualified service person. Though such
simple repairs as resetting a GFCI switch or breaker, or resetting a 3. Power was not disconnected to the spa before it was drained
high limit thermostat may not require a service call, they may indicate 4. An air lock in the plumbing lines
that a more serious condition exists. These conditions may require an Once the problem has been identified and corrected the pressure switch
experienced service person. Before calling for service, please refer to will close which will energize the heater.
the Troubleshooting Guide. Always retain your original sales receipt for
future reference.
SILENT FLO 5000 CIRCULATION
GFCI AND HIGH LIMIT THERMOSTAT PUMP AND CIRCULATION PUMP
If your spa fails to operate at any time, first check the power supply to THERMAL CUT-OFF
the spa. The HOT SPRING SILENT FLO 5000 circulation pump is a dedicated,
Check each of the GFCI breakers in the subpanel. If a GFCI has tripped, water cooled, energy efficient, quiet pump that provides continuous
reset it. If it will not reset, this may be an indication of a ground fault filtration for the spa. Since the SILENT FLO 5000 pump is water cooled,
(short circuit) within the electrical components. Contact an Authorized it is equipped with a thermal cut-off to prevent the pump from being
Service Technician for a complete diagnosis. damaged by running hot when water is not present.
If upon checking the GFCI’s you find that they have not tripped, check Reset the circulation pump’s thermal cut-off by disconnecting power to
the house breaker panel and ensure the main breaker for the electrical the spa and allowing the pump to cool.
circuit supplying the spa has not tripped. If it has, this is an indication Tripping of the thermal cut-off is normally the result of one or a
that the circuit was either overloaded or a ground fault exists between combination of these problems: 1) clogged filter cartridge(s), 2) blockage
the breaker panel and the spa receptacle or subpanel. Contact a within the system plumbing, 3) power was not disconnected to the spa
qualified electrician. before it was drained, or 4) an air lock in the plumbing lines. Once the
If upon checking the main house breaker and spa GFCI’s you find no problem has been identified and corrected the pump thermal cut-off will
failures, check the high limit thermostat. To check it, simply turn off be able to be reset which will allow it to operate normally.
power to the spa for 30 seconds. This will automatically reset the high
limit thermostat if it has tripped. If the spa energizes once you turn the MISCELLANEOUS SERVICE
power back on, this indicates reduced water flow through the heating INFORMATION
system. Tripping of the high limit thermostat is normally a result of The control and high-limit thermostats are equipped with electronic
one or a combination of these problems. 1) clogged filter cartridge(s), sensors that are connected to the spa’s plumbing. Never cut or kink the
2) blockage within the system plumbing, 3) a non-functioning heater wires that connect the sensors to the thermostats within the control box.
circulation pump, 4) power was not disconnected from the spa before it
was drained, 5) an air lock in the plumbing lines. (The Power Indicator The jet pump is equipped with a thermal overload cutoff switch that is
on the front of the spa’s control panel will also be blinking if the high limit designed to protect the pump from overheating. If the pump shuts itself
thermostat circuit has tripped.) off in an older spa, it could indicate failure of the pump motor bearings. If
the pump shuts itself off in a new spa, it is usually the result of one or a
If the spa does not function after tripping and resetting the GFCI’s or combination of the following factors:
resetting the high limit thermostat, then the problem should be referred
to an Authorized Service Technician. Refer to the Heater section if the • Thermal overload: Although mass-produced, not all thermal overload
spa operates but does not heat, or refer to the Troubleshooting Guide cutoffs are exactly the same. Some are more sensitive than others and
for additional service information. will shut the pump off at lower temperatures.
• High temperature: All HOT SPRING spa models are equipped with a jet
NO-FAULT HEATER AND pump shroud that vents the heat generated by the pump motor to the
outside of the equipment compartment, and back into the spa water. If
INTEGRATED PRESSURE SWITCH the vent is blocked by masonry, grass or debris, overheating of the jet
WATKINS WELLNESS unconditionally warrants the NO-FAULT pump may occur. Once the pump motor has cooled sufficiently and any
heater against any failure that would require replacement. This blockage has been removed from the vent opening, the jet pump can
warranty’s duration is equal to the time period identified in the be restarted.
Component Warranty. This warranty defines unconditional as warranty • Friction: Sometimes the moving parts of a new pump are tight enough
coverage without exception provided that the component has failed to to cause heat build-up due to friction. After a normal break-in period,
operate properly within the spa’s system. This means that conditions the pump will run cooler.
that would normally invalidate the limited warranty, such as water • Improper wiring: If the spa is connected with an extension cord, and/
chemistry damage, do not apply to the NO-FAULT heater. or the house wiring is undersized, the pump may starve for voltage and
It is important to note that the NO-FAULT heater is protected by both the therefore may draw more amperage and generate excessive heat.
heater high limit thermostat circuit and the integrated pressure switch.
The causes of heater high limit tripping are discussed in the previous
section.

Page 32 Service Information

• If the pump is shutting down due to excessive heat, make sure the
equipment compartment has adequate ventilation. The air gap at the
DISCLAIMERS
bottom must not be blocked. Should your jet pump continue to shut off WATKINS WELLNESS shall not be liable for loss of use of the HOT
after short periods of use, contact a qualified service technician. SPRING spa or other incidental, consequential, special, indirect, or
punitive costs, expenses or damages, which may include but are not
limited to the removal of a permanent deck or other custom fixture or the
ACTS INVALIDATING WARRANTY necessity for crane removal. Any implied warranty shall have a duration
The limited warranty is void if the HOT SPRING spa has been equal to the duration of the applicable limited warranty stated above.
improperly installed, subjected to alteration, misuse, or abuse, or if any Some states do not allow limitations on how long an implied warranty
repairs on the spa are attempted by anyone other than an authorized lasts. Under no circumstances shall WATKINS WELLNESS or any of its
representative of WATKINS WELLNESS. Alteration shall include any representatives be held liable for injury to any person or damage to any
component or plumbing change, electrical conversion, or the addition property, however arising.
of any non-approved sanitation or water purification device, or heating Some states do not allow the exclusion or limitation of incidental or
system which contributes to component or unit failure or unsafe consequential damages, so the above limitations may not apply to you.
operating system. Misuse and abuse shall include any operation of
the spa other than in accordance with WATKINS WELLNESS printed
instructions, or use of the spa in an application for which it is not WATKINS WELLNESS CUSTOMER
designed; specifically: use of the spa in a non-residential application; SERVICE
damage caused by operation* of the spa at water temperatures outside
If you have any questions about any aspect of your HOT SPRING spa
the range of 35°F (1.7°C) and 120°F (49°C); damage caused by a
set-up, operation or maintenance that have not been answered by this
dirty, clogged or calcified filter cartridge; damage to the spa surface
manual, consult your HOT SPRING dealer.
caused by the use of tri-chloro chlorine, BCDMH, chemical tablets in a
floater, acid, or any other spa chemicals or spa surface cleaners which WATKINS WELLNESS can be reached at: 800-999-4688 (Extension
are not recommended by WATKINS WELLNESS; damage caused by 8432), Monday through Friday, 8 am to 5‑pm Pacific Standard Time
allowing undissolved spa sanitizing chemicals to lie on the spa surface (PST), or e-mail customerservice@watkinsmfg.com.
(no spa surface material can withstand this kind of abuse); damage
to components or spa surface caused by improper water chemistry TROUBLESHOOTING
maintenance; and damage to the spa surface caused by leaving the spa Should you experience any problem whatsoever, do not hesitate to
uncovered while empty of water and in direct exposure to sunlight (this contact your authorized HOT SPRING dealer. On the following page
may cause solar heating distress in warm weather regions). These are are some tips to help you to diagnose and rectify some more common
considered abuses and may invalidate this warranty. sources of trouble, if you choose to do so.
Acts of nature, and damage caused by animals, rodents, and insects are
considered abuses and are not covered under this warranty.
*Operation of the spa does not mean “use” of the spa! WATKINS
WELLNESS does not recommend using the spa if the water
temperature is above or below the spa’s control panel temperature
range.

Service Information Page 33

TROUBLESHOOTING
Should you experience any problem, do not hesitate to contact your authorized HOT SPRING dealer. Here are some tips to help you to diagnose and rectify
some more common sources of trouble yourself, if you choose to do so.

GENERAL OPERATION TROUBLESHOOTING GUIDE

Problem Probable causes Solutions
Entire spa is inoperative • Power failure • Check power source
• GFCI tripped • Reset GFCI; call for service if it will not reset
• Heater high-limit thermostat tripped • Disconnect power for at least thirty seconds to reset heater high limit. If it will not reset,
check for clogged filters. If tripping continues, call for service.
• Spa lock activated • Deactivate spa lock
Spa does not heat; jets and light • Integrated pressure switch open • Check for clogged filters. Integrated pressure switch will reset when the flow of water
operate through the heater has been restored. Call for service if the heater trips frequently.
• Check for clogged filters or air locks in plumbing. Disconnect power to the spa, allow
• Circulation pump thermal cut-off tripped circulation pump to cool. Circulation pump thermal cut-off will reset when pump has cooled
and power is reapplied. Call for service if circulation pump thermal cut-off trips frequently.
Jets weak or surging • Spa water level too low • Add water
• Filters clogged • Clean filters
• COMFORT CONTROL lever closed • Open COMFORT CONTROL lever
Light inoperative • Spa lock activated • Deactivate spa lock
• Light wiring or assembly is faulty • Replace light assembly
Ready indicator icon is flashing • Temperature sensor problem • Disconnect power for at least thirty seconds. If blinking continues, call for service.

LOGO LIGHT TROUBLESHOOTING GUIDE

ALERT POWER READY STATUS SPA STATE / ACTION LCD Message
Spa is Ready Blue On Green On Green On Temperature within +/- 2 degrees F, Heater Available, Salt
System Functioning*
Spa is not Ready Blue On OFF Green On Temperature not within +/- 2, Heater Available, Salt System
Functioning*
Check Salt System Blue On Green On/Off Yellow On Salt System reminders. Salt System remains functioning* (On Salt Screen)
Salt System Alerts- Blue On Green On/Off Yellow Flash Salt System Fault or Offline/Not Functioning (Low/High salt, (On Salt screen)
Offline Salt System Fault)*
No Flow Fault Blue On Green On/Off Yellow Heater off – Control Panel => Check and Clean Filter, => E2: NO FLOW-
Pressure Sw Error Flash Call for Service if necessary CHECK FILTER
Cool Zone Fault- Blue On Green On/Off Yellow Cool Zone detected, but reporting internal fault. Spa uses E4:
Heat Only Flash own heater only* PERIPHERAL
=> Call for Service FAULT
Accessories Fault Blue On Green On/Off Yellow Accessories power off, fault detected. No Salt System, no E11-16: COOL
Flash music, no lights => Call for Service ZONE OFFLINE
Protection Mode Red Red Red High Limit fault, heater relay fault, internal fault detected (Protection Mode
FLASH FLASH FLASH (Heater, Jets off, Circulation on) => Call for Service Screen)
Control Sensor Fault Blue On OFFff Red FLASH Heater off => Call for Service E5: SENSOR
FAULT
Heater Power Fault OFF Green On/Off Yellow Flash Heater off- No power detected => Call for Service E6: NO HEATER
PWR
If Logo communication error. Spa status not known! Call
Logo Comm Fault White White White
for Service
Red Red Red
Green Green Green Steps thru Red-Green-Blue-White color sequence at power
Power Up
Blue Blue Blue up.
White White White

*Status shown only if accessory is installed

Page 34 Service Information

 SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE
Problem Probable causes Solutions
Cloudy Water • Dirty filters • Clean filters
• Excessive oils / organic matter • Shock spa with sanitizer
• Improper sanitization • Add sanitizer
• Suspended particles / organic matter • Adjust pH and/or alkalinity to recommended range
• Overused or old water • Run jet pump(s) and clean filters
• Drain and refill the spa
Water Odor • Excessive organics in water • Shock spa with sanitizer
• Improper sanitization • Add sanitizer
• Low pH • Adjust pH to recommended range
Chlorine Odor • Chloramine level too high • Shock spa with sanitizer
• Low pH • Adjust pH to recommended range
Musty Odor • Bacteria or algae growth • Shock spa with sanitizer–if problem is visible or persistent, drain, clean and refill the spa
Organic buildup / scum ring around spa • Build-up of oils and dirt • Wipe off scum with clean rag – if severe, drain the spa, use a spa surface and tile cleaner to
remove the scum, and refill the spa
Algae Growth • High pH • Shock spa with sanitizer and adjust pH
• Low sanitizer level • Shock spa with sanitizer and maintain sanitizer level
Eye Irritation • Low pH • Adjust pH
• Low sanitizer level • Shock spa with sanitizer and maintain sanitizer level
Skin Irritation / Rash • Unsanitary water • Shock spa with sanitizer and maintain sanitizer level
• Free chlorine level above 5 ppm • Allow free chlorine level to drop below 5 ppm before spa use
Stains • Total alkalinity and/or pH too low • Adjust total alkalinity and/or pH
• High iron or copper in source water • Use a metal deposit inhibitor
Scale • High calcium content in water – total alkalinity • Adjust total alkalinity and pH – if scale requires removal, drain the spa, scrub off the scale,
and pH too high refill the spa and balance the water

Service Information Page 35

 SPA SPECIFICATIONS

Spa Model Footprint Height Effective Heater Water Dry Filled Dead Electrical Requirements
Dimension Filter (Watts) Capacity Weight Weight* Weight*
Area

PRISM 9'2" x 7'7" 38" 150 4,000 525 gallons 1,190 lbs. 6,795 lbs. 120 lb/ft² 230 volt, 50 or 70 amp Single
(Model PSM) 2.79 m square phase GFCI protected circuit
Seats 7 x 97 cm feet 1,990 liters 540 kg 3,085 kg 585 kg/m ²
Adults 2.31 m

PULSE 7'5" x 7'5" 38" 100 4,000 445 gallons 1,015 lbs. 5,950 lbs. 130 lb/ft² 230 volt, 50 amp Single
(Model PLS) 2.26 m square phase GFCI protected circuit
Seats 7 x 97 cm feet 1,685 liters 460 kg 2,700 kg 635 kg/m²
Adults 2.26 m

FLAIR 7'0" x 7'0" 36" 100 4,000 335 gallons 875 lbs. 4,720 lbs. 120 lb/ft² 230 volt, 50 amp Single
(Model FLR) 2.13 m square phase GFCI protected circuit
Seats 6 x 91 cm feet 1,270 liters 400 kg 2,140 kg 585 kg/m ²
Adults 2.13 m

FLASH 7'0" x 7'0" 36" 100 4,000 360 gallons 845 lbs. 5,070 lbs. 125 lb/ft² 230 volt, 50 amp Single
(Model FSH) 2.13 m square phase GFCI protected circuit
Seats 7 x 91 cm feet 1,365 liters 385 kg 2,300 kg 610 kg/m ²
Adults 2.13 m

BEAM 6'8" x 6'8" 33" 100 6,000 295 gallons 700 lbs. 3,860 lbs. 110 lb/ft² 230 volt, 50 amp Single
(Model BMII) 2.03 m square phase GFCI protected circuit
2
Seats 4 x 84 cm feet 1,115 liters 320 kg 1,750 kg 540 kg/m
Adults 2.03 m

BEAM 6'8" x 6'8" 33" 100 1,500 295 gallons 700 lbs. 3,860 lbs. 110 lb/ft² 115 volt, 20 amp dedicate
(Model BMI) 2.03 m square or GFCI protected circuit
Seats 4 x 84 cm feet 6,000 1,115 liters 320 kg 1,750 kg 540 kg/m ² OR
Adults 2.03 m 230 volt, 50 amp Single
phase GFCI protected circuit

WARNING: WATKINS WELLNESS suggests a structural engineer or contractor be consulted before the spa is placed on an elevated deck.
* IMPORTANT: The "Filled weight" and "Dead weight" of the spa includes the weight of the occupants (assuming an average occupant weight of 175lbs).

Page 36 Service Information

This manual contains installation, operating, maintenance and service information for the
following 2019 HOT SPRING spa models:

USA MODEL EFFECTIVE DATE

PRISM (MODEL PSM) 10/18
PULSE (MODEL PLS) 10/18
FLAIR (MODEL FLR) 10/18
FLASH (MODEL FSH) 10/18
BEAM (MODELS BMI/BMII) 10/18

©2018 WATKINS WELLNESS All Rights Reserved. Limelight, Prism, Pulse, Flair, Beam,
Flash, No-Fault, IQ 2020, Everwood, Raio, Wavemaster, Silent Flo 5000, CoverCradle,
Clean-Screen, Cover Shield, UpRite, Lift ’n Glide, FreshStart, FreshWater, Vidro,
FreshWaterAg+ and The Home Relaxation Specialists are trademarks of WATKINS WELLNESS.
BaquaSpa is a trademark of Arch UK Biocides Limited. iPod is a trademark of Apple, Inc.

Vista, California
USA

303759.19 A (10/18)