25 Hard Learned Lessons in Product Management 1731684718

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25 HARD learned lessons

in
Product Management
Gopal Shenoy
VP Product
Wiser Solutions
About me
• 25+ years: Software product management

• Revenue: $0 to $300MM

• User Base: 80,000+ companies to 2,000,000+ consumers

• 6 years B2C, rest B2B

• Laid off thrice (shiitake happens)

Gopal Shenoy, Product Camp Boston 2024


Three Themes Your Job

1. Life as a PM

2. Networking

3. Career Building You

Gopal Shenoy, Product Camp Boston 2024


Three Themes
1. Life as a PM

2. Networking

3. Career Building

Gopal Shenoy, Product Camp Boston 2024


#1

Always be aligned with


your boss (no one else really matters)

Gopal Shenoy, Product Camp Boston 2024


#2

Gopal Shenoy, Product Camp Boston 2024


#3

Marketing

Source: Product Led Onboarding

Gopal Shenoy, Product Camp Boston 2024


#4
No one in your of ce will
buy your product

Gopal Shenoy, Product Camp Boston 2024


fi
#5
You can never know enough
about your customer

Gopal Shenoy, Product Camp Boston 2024


#6
PM’s Credibility

Customer Capital

Gopal Shenoy, Product Camp Boston 2024


#7

Gopal Shenoy, Product Camp Boston 2024


#8
Always test purchase intent
Buy Insurance
Boston Car Parking Fees

Windows Vista
Don’t Buy Google+ DEATHKNELL!
Apple Maps (iOS 6)

Don’t Like Like

Gopal Shenoy, Product Camp Boston 2024


#9
You will never get it right
the rst time

Gopal Shenoy, Product Camp Boston 2024


fi
#10

Gopal Shenoy, Product Camp Boston 2024


#11

Communication Skills
=

Gopal Shenoy, Product Camp Boston 2024


#12 - Answer First
Elevator Pitch Details

Details Elevator Pitch


Gopal Shenoy, Product Camp Boston 2024
#13
No one likes surprises!

Gopal Shenoy, Product Camp Boston 2024


#14

Biggest Opportunity
=
Biggest Distraction?

Gopal Shenoy, Product Camp Boston 2024


#15

Hiring is the
most important thing
you do at work

Gopal Shenoy, Product Camp Boston 2024


Three Themes
1. Life as a PM

2. Networking
3. Career Building

Gopal Shenoy, Product Camp Boston 2024


#16

Gopal Shenoy, Product Camp Boston 2024


#17
People Relationships
far outlive
Product Relationships

Gopal Shenoy, Product Camp Boston 2024


#18

Gopal Shenoy, Product Camp Boston 2024


#19

Don’t apply for a job


directly,
Network your way in

Gopal Shenoy, Product Camp Boston 2024


Three Themes
1. Life as a PM

2. Networking

3. Career Building

Gopal Shenoy, Product Camp Boston 2024


#20

You are the ONLY Product


you have full control of
(No one cares about your career except you)

Gopal Shenoy, Product Camp Boston 2024


#21

Ask to do more
(not told)

Gopal Shenoy, Product Camp Boston 2024


#22

Always be learning

Gopal Shenoy, Product Camp Boston 2024


#23
Build Portable Skillset
Business Case
Product Strategy
Product Sense
Financial Metrics
Presentation Skills

Gopal Shenoy, Product Camp Boston 2024


#24
Understand your weaknesses,
but
Focus on your strengths
(Hire to ll your weaknesses)

Gopal Shenoy, Product Camp Boston 2024


fi
#25

Love what you do, let the


passion show

Gopal Shenoy, Product Camp Boston 2024


If you forget everything else,
remember these two

Gopal Shenoy, Product Camp Boston 2024


Thank you
gopal.shenoy@gmail.com

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