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    Trần Thuý Vi
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    You are on page 1of 6

    hello may i see your passport, please?

    here you go.

    thank you

    and where are you flying with us today?

    i'm going to london. i'll be studying there for a year

    how fun! that sounds like a great trip. i see your information right here. are
    you checking any

    bags today?

    Yes, just one.

    Perfect. if you could place it on the scale for me that would be great.

    here you go.

    thank you.

    it appears your bag is just a bit too heavy. it is over our weight requirement.
    perhaps you

    could take something out of your bag and put it in your carry-on bag.

    Yes, i'll take this big book out of the bag. no problem

    Great. now your bag is ready to be checked, and i see you've chosen a
    window seat. is that still okay for you?

    i think so. i've never flown before, so i thought i would be nice to look out at
    the clouds. do you think it will be a good seat for me?

    this is your first flight ? well, that's fantastic! you're going to love it and yes i
    think

    the window seat is an excellent choice for you then. let me print your
    boarding pass and you'll be ready to go

    okay

    here it is. you're all set

    thanks.

    you're going to depart from terminal c gate 54.

    when do i need to be there?


    you should get to your gate about one hour before departure

    and how do i get to the gate?

    you will turn left at the coffee shop

    security will be directly in front of

    you

    [Music]

    once you're finished clearing security

    follow the signs to gate 54.

    it will be on your right thank you so

    much for your help

    you're very welcome enjoy your flight

    passport and boarding pass please

    here you go thank you you can go on

    through

    sir you need to remove your coat and

    your belt

    my coat and my belt yes and your shoes

    my shoes too yes please

    you can place them in this bin you need

    to empty your pockets and put those

    items in the bin as well

    [Music]

    do you have any liquids in your bag

    i do i have a water bottle and some hand

    lotion

    you'll need to take those out the water

    bottle is too big


    you can either drink it right now or

    throw it away

    i'll just throw it out the hand lotion

    is fine because it is in a small

    container

    you need to put it in a plastic bag

    though

    do you have a bag that i could use i

    have never flown before

    and i didn't bring one sure

    we have extra bags right here thank you

    do you have a laptop in your bag

    i do i'll need you to remove it as well

    and place it in a bin

    [Music]

    please put your bag on the conveyor belt

    now please step through the scanner

    what's wrong please step to the side

    stretch out your arms i'm going to scan

    your body

    are you wearing any jewelry oh yeah

    i think my necklace triggered the alarm

    sorry about that

    [Music]

    all right you're all clear you can pick

    up your items from the scanner

    and you can head to your gate


    have a great flight thanks

    [Music]

    united airlines flight 803 to london is

    now boarding

    please have your boarding pass and

    identification ready for boarding

    excuse me miss yes

    my window shade is broken and i cannot

    open it to see out the window

    would it be possible to switch seats so

    i can have a window with a view

    this is my first flight and i want to be

    able to see everything

    of course let's move you to row 38 seat

    you'll be able to see out from that

    window

    [Music]

    thank you could you tell me how long

    this flight will take

    we should be in the air for about six

    hours

    okay thank you

    you're very welcome

    [Music]

    would you like something to drink what

    do you have
    we serve coffee tea and soda

    i'll have coffee with cream please

    here you go and would you like something

    to eat

    that would be great what do you have

    we have a turkey sandwich a chicken

    salad or a vegetarian pasta

    hmm i think i'll have the turkey

    sandwich thank you

    [Music]

    excuse me can you please tell me where i

    pick up my bag

    i checked one bag on my flight here

    yes what was your flight number

    i was on flight 803

    i see it looks like your bag will be

    arriving on carousel 4.

    and how do i get there it's right around

    the corner

    you'll see the number 4 on top and it

    should list your flight number as well

    your bag should be arriving soon great

    thank you you're welcome

    [Music]

    passport please here you go

    thank you and what is the purpose of

    your visit
    i'm going to be studying here at the

    local university

    and for how long will you be staying

    be here one year until may 26th of next

    year

    and where will you be staying

    my address will be 473 east town street

    apartment 3c it's in london

    do you have anything to declare no

    i don't you're all set enjoy your stay

    thank you

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