Rameen Razzaq MMS223014
Rameen Razzaq MMS223014
Rameen Razzaq MMS223014
TECHNOLOGY, ISLAMABAD
by
Rameen Razzaq
in the
Faculty of Management & Social Sciences
Department of Management Sciences
2024
i
by
Rameen Razzaq
(MMS223014)
Author’s Declaration
I, Rameen Razzaq hereby state that my MS thesis titled “The Role of Sustain-
able Leadership on Employee Green Performance: Employee Empower-
ment as Mediator and Perceived Organizational Support as Moderator
for the Relationship” is my own work and has not been submitted previously
by me for taking any degree from Capital University of Science and Technology,
Islamabad or anywhere else in the country/abroad.
(Rameen Razzaq)
Registration No: MMS223014
v
Plagiarism Undertaking
I solemnly declare that research work presented in this thesis titled “The Role
of Sustainable Leadership on Employee Green Performance: Employee
Empowerment as Mediator and Perceived Organizational Support as
Moderator for the Relationship” is solely my research work with no significant
contribution from any other person. Small contribution/help wherever taken has
been duly acknowledged and that complete thesis has been written by me.
I understand the zero tolerance policy of the HEC and Capital University of Science
and Technology towards plagiarism. Therefore, I as an author of the above titled
thesis declare that no portion of my thesis has been plagiarized and any material
used as reference is properly referred/cited.
I undertake that if I am found guilty of any formal plagiarism in the above titled
thesis even after award of MS Degree, the University reserves the right to with-
draw/revoke my MS degree and that HEC and the University have the right to
publish my name on the HEC/University website on which names of students are
placed who submitted plagiarized work.
(Rameen Razzaq)
Registration No: MMS223014
vi
Acknowledgement
“Then which of the Blessings of your Lord will you deny.”
(Surah Ar-Rehman)
I would like to extend my heartfelt appreciation to all the individuals who has
walked alongside me and provided invaluable support and guidance. I am indebted
to each of you for your contributions and encouragement. To my supervisor, Dr.
Shazia Faiz, I extend a special thanks for your unwavering support, stimulating
suggestions, and guidance. Your expertise and dedication played a pivotal role
in coordinating my thesis work and achieving the desired results. Without your
continued belief in me, this accomplishment would not have been possible.
I would also like to express my deep love and gratitude to my beloved mother, Mrs.
Saadia Razzaq, for her unconditional love, unwavering support, and unwavering
belief in my abilities. Your encouragement and presence have been a constant
source of strength throughout this journey.
(Rameen Razzaq)
vii
Abstract
This study aims to explore how sustainable leadership influences employee green
performance. The leading organizations across the world have been showing great
concern for green employee performance. The study specifically targeted health
sector, where sustainable leadership appeared as greater contributor. The study
suggested that the connection among variables I.e., sustainable leadership and
employee green performance was mediated by employee empowerment. The study
also looked at how sustainable leadership and employee green performance and
was moderated by perceived organizational support.
Probability sampling was applied for sampling. Data was gathered online using
google forms. The results from a sample of 281 doctors provided insight about the
significance of sustainable leaders. Regression analysis and correlation were used to
investigate the given data. With SPSS PROCESS HAYES , the data analysis was
carried out. Finding revealed that sustainable leadership has a favorable influence
on employee green performance and this relationship was mediated by employee
empowerment and moderated by perceived organizational support. Limitations
and future directions were also discussed.
Author’s Declaration iv
Plagiarism Undertaking v
Acknowledgement vi
Abstract vii
List of Figures xi
Abbreviations xiii
1 Introduction 1
1.1 Background of the Study . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Gap Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.3 Problem Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.4 Research Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.5 Research Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.6 Significance of the Study . . . . . . . . . . . . . . . . . . . . . . . . 8
1.7 Supporting Theory . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 Literature Review 11
2.1 Relationship between Sustainable Leadership and Employee Green
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.2 Relationship between Sustainable Leadership and Employee Em-
powerment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.3 Effect of Employee Empowerment on Employee Green Performance 21
2.4 Mediating Role of Employee Empowerment between Sustainable
Leadership and Empl-oyee Green Performance . . . . . . . . . . . . 24
2.5 Moderating Role of Perceived Organizational Support between Sus-
tainable Leadership and Employee Green Performance . . . . . . . 28
2.6 Model Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3 Research Methodology 34
3.1 Research Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
viii
ix
Bibliography 64
Appendix A 70
List of Figures
xi
List of Tables
3.1 Scales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3.2 Frequency by Gender . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.3 Frequency by Marital Status . . . . . . . . . . . . . . . . . . . . . . 42
3.4 Frequency by Age . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.5 Frequency by Years of Job Experience . . . . . . . . . . . . . . . . 44
xii
Abbreviations
DV Dependant Variable
EGP Employee Green Performance
EE Employee Empowerment
IV Independent Variable
POS Perceived Organizational Support
SL Sustainable Leadership
xiii
Chapter 1
Introduction
1
Introduction 2
environment. They intend to establish long-term goals for all stakeholders that are
part of organization, including internal workers, external partners, and of course
the most important one that is planet (Liao, 2022). It focuses on extended period
of sustainability, innovation, and role of stakeholders while tackling concerns like
climate, inequality, and resource depletion (Quick et al., 2022).
Sustainable leaders works together with different group of like workers, customers,
and nearby neighborhoods to solve environmental problems (Groves et al., 2019).
Research has shown that the proficient involvement of stakeholders improves orga-
nizational resilience and credibility within the sustainability framework (Elking-
ton & Binsardi, 2019). Sustainable leadership entails a forward-looking approach
(Khan et al., 2020). Some studies highlighted that leaders who adopt a long-
term perspective play a very important role in shaping organizational cultures
and strategies (Schaltegger and Wagner, 2011).
Researchers can find areas for improvement by looking at how healthcare pro-
cedures affect the environment. The goal of sustainable leadership is to provide
excellent patient care while reducing adverse effects on the environment. Pro-
grams for sustainability in healthcare settings can result in significant financial
savings. An important role is played by scientific research. It assists in defining
the connections between health impacts (such as pollution and climate change)
and environmental sustainability, as well as in determining the appropriate course
of action and sharing best practices (Berniak-Woźny and Rataj, 2023).
Extant literature has demonstrated a link between sustainable leadership and fa-
vorable outcomes, still there is a scarcity of studies focusing explicitly on the
mechanisms by which sustainable leadership influences employee empowerment
and its consequent impacts on organizational sustainability (Shuya and Zainal,
2022). The underlying mechanism between empowered employee and employee
green behaviour could potentially exist when specific sustainability goals or prac-
tices within the organization are concerned (Hendrawijaya, 2019).
Extant research also suggests that conducting field research solely within one city
and among employees of organized industries limits the scope of the study. A
more comprehensive approach would involve exploring sectors where employee
empowerment holds greater significance and where employees tend to have longer
tenures. This broader investigation would offer deeper factors of leadership along
with organizational support that support employee empowerment (Yildirim and
Naktiyok, 2017).
The health sector, a critical component of societal well-being, faces growing pres-
sure to adopt sustainable practices due to environmental concerns and regula-
tory demands. Sustainable leadership, which integrates environmental demands
with organizational management, has emerged as a crucial driver for fostering
eco-friendly practices within organizations. However, the impact of sustainable
leadership on employee green performance remains under explored, particularly
within the health sector. While sustainable leadership is assumed to enhance
employee green performance, the mechanisms through which this occurs are not
well understood. Employee empowerment, the process of enabling employees to
take initiative and make decisions, is suggested as a potential mediator in this
relationship.
High levels of POS may enhance the impact of employee empowerment by ensuring
that employees feel supported in their environmental initiatives, thus reinforcing
their green performance. Conversely, low levels of POS may undermine the positive
effects of employee empowerment, as employees might feel isolated in their efforts
to implement sustainable practices.
Despite the focus on sustainable leadership, the direct impact on employee green
performance, as well as the mediating role of empowerment and moderating effect
of perceived organizational support, remains insufficiently explored.
The goal of this research is to find answers to these questions. This study aims to
explore the following questions:
Literature Review
Sustainable leadership refers to practices and strategies leaders employ that en-
sure long-term success and resilience for their organizations while considering their
decisions’ social, economic, and environmental impacts. Sustainable leaders focus
on the triple bottom line: prioritizing the well-being of people, minimizing envi-
ronmental impact, and ensuring financial viability. They maintain a long-term
perspective, make decisions that benefit future generations, and uphold high ethi-
cal standards with a culture of transparency and accountability. The fundamental
tenets of business and its goals, broad collaborative participation, and methodical
thinking are all very important to learning organizations. Organizational learning
is influenced by contextual elements since it is a social activity. Organizational
learning and corporate success are influenced by leadership, shared vision, and
systemic thinking (Iqbal et al., 2020).
advocates for electric vehicles and a sustainable future for the automotive industry.
Sustainable leadership propels organizations toward a balanced future, ensuring
economic success while positively impacting society and the environment.
Employee green performance involves the actions and behaviors of employees that
advance environmental sustainability within an organization. This includes a va-
riety of activities and initiatives designed to lower the workplace’s environmental
impact, encourage eco-friendly practices, and support the organization’s overall
sustainability objectives. Practices include Lowering energy consumption by uti-
lizing energy-efficient appliances and equipment, as well as adopting practices
like turning off lights and computers when not in use, which can significantly re-
duce an organization’s environmental impact. Reducing waste generation through
recycling and reusing materials, along with promoting digital documentation to
minimize paper usage, further supports sustainability goals. Efficient use of re-
sources such as water, paper, and office supplies, combined with the selection of
eco-friendly and sustainable products, contributes to creating a more eco-friendly
workplace.
Fatoki (2021) explores that Business organizations require sustainable leaders due
to the increasingly intricate global challenges, such as climate change, social dis-
ruptions, and the strain on natural and food resources, which exceed the capabili-
ties of political institutions alone. These leaders play a crucial role in harmonizing
short-term and long-term priorities and generating value for a wide range of stake-
holders.
(Janssen & Yperen, 2004). For example, many companies ask their employees
to behave “green”, which may translate into jobs that prohibit employees from
pouring toxic waste into the water systems or where employees have to manage
hazardous material by organizational policies as well as government regulations
(Dumont et al., 2017). So when leaders prioritize sustainability and demonstrate
environmentally responsible behaviors, it sets a powerful example for employees
to follow.
Employees are more likely to engage in green practices when they see their lead-
ers actively participating in sustainability initiatives. Sustainable leaders often
encourage innovation and creativity in finding new ways to reduce environmen-
tal impact. By fostering a culture of innovation, organizations can tap into the
collective creativity of their employees to develop innovative solutions for sustain-
ability challenges. Sustainable leadership creates a supportive environment where
employees are inspired and empowered to engage in green practices, leading to
improved environmental performance and positive outcomes for both the organi-
zation and the planet.
Sustainable leadership focuses on the future health of the organization and its en-
vironment, upholding ethical standards, and fostering a culture of integrity. These
leaders inspire and motivate employees to come up with new ideas and implement
innovative activities that promote continuous development at the organizational
level. Such practices also ensure that employees have a positive attitude toward
innovative initiatives (Iqbal et al., 2021). A strong shared vision, supporting the
creation of ideas, sharing information, long-term relationships, and ethically and
socially responsible behavior are the main characteristics of sustainable leaders.
Three main processes define sustainable leadership: experiential learning, having
a clear personal goal and reflecting on personal assumptions and motivations, as
well as skillfully managing emotional states and prioritizing self-care (Burawat,
2019).
This will give courage to employees and employees will start practicing green.
Employing positive behaviors, they serve as guides, aligning with the principles
Literature Review 18
They recognize that organizational success is intertwined with social and environ-
mental well-being. Analyzing how individual employees perceive their ability to
perform tasks independently, with motivation, and effectiveness (Harrach et al.,
2020). This empowerment can take many forms, from giving employees the free-
dom to make environmentally friendly choices to encouraging them to share their
innovative ideas for sustainability. Remaining in a sustainable environment can
be challenging. In sustainable development, balancing social, ecological, and en-
vironmental objectives often involves employees expressing varied perspectives to
enhance both individual and organizational performance.
future generation (Avery & Bergsteiner, 2011). Every organization’s progress and
present state are dependent upon the qualities of its leaders.
Employee empowerment involves granting them the authority, autonomy, and re-
sponsibilities to make decisions, take actions, and contribute to their work and the
organization’s goal operations. Empowerment fosters creativity and innovation.
Sustainable leaders encourage employees to think critically about environmental
challenges and propose novel solutions.
When employees feel empowered as if it were their own business, they tend to act
more responsibly and perform their duties with greater willingness. Employees
are a very important asset in achieving organizational goals. These employees
associate themselves with the goals of the organization and often spare extra time
to work and feel proud of being part of the organization.
Studies have demonstrated that employees who experience higher levels of empow-
erment exhibit increased motivation, job satisfaction, reduced job stress, greater
involvement, and stronger organizational commitment. Empowered employees feel
Literature Review 20
backed by their organization, have access to information and resources, and are
provided with opportunities to participate. Those with robust empowerment are
perceived as more effective and demonstrate higher levels of innovation, creativity,
and courage in embracing new initiatives (Hendrawijaya, 2019). Empowerment
encourages collaboration. Sustainable leaders involve employees in sustainability
initiatives, seeking their input and leveraging diverse perspectives. Empowerment
serves as a key mechanism within an organization’s long-term strategy to foster
employee development.
It is achieved through initiatives that provide employees with a clear vision, instill a
sense of ownership in their roles, and cultivate a collaborative environment built on
trust to enhance team cohesion (Choi et al., 2016). Sustainable leaders emphasize
the impact of employees’ work on advancing sustainability goals, highlighting the
meaningfulness of their contributions.
They are evaluated based on their performance against these standards. Em-
ployee performance is often assessed using a rating system in various organiza-
tions to gauge their capabilities and efficiency. It is recognized that highly skilled
and trained employees significantly contribute to achieving high performance and
productivity, thereby providing the organization with a competitive advantage.
The success of an organization is closely tied to the creativity, loyalty, and train-
ing of its employees. Therefore, achieving better employee performance is crucial
for maintaining a balanced economy as it enhances employees’ living standards
through increased salaries, leading to higher consumption levels.
Employees with high green performance will take initiatives to help identify envi-
ronmental issues in their daily work and improve the environmental impact of their
Literature Review 23
teams and organization as a whole. It has been evidenced that organizations with
employees having high green performance can more easily achieve environmen-
tally friendly and low carbon business operations and be more capable of meeting
and managing the public and social responsibilities to minimize environmental
impact, compared to those who have low green performance employees (Tian and
Robertson, 2019).
They take responsibility for their work and the environmental impact it has, and
they hold themselves accountable for their actions. Hence, nowadays organizations
are increasingly realizing the importance of the green performance of employees
in achieving and sustaining environmentally friendly and low-carbon business op-
erations.
With the growing number of business organizations seeking solutions that deliver
commercial and environmental gains at the same time, effective leadership and
the need to incorporate employee green performance are considered popular and
demanding issues in both the academic and practical arenas nowadays. Employee
empowerment frequently nurtures a culture of creativity and innovation, motivat-
ing employees to seek out new and more efficient ways to improve green perfor-
mance. Employee empowerment is a critical factor in achieving an organization’s
Literature Review 24
Employees acquire new knowledge and skills, offering opportunities for alternative
perspectives, reflecting on what is observed, and honing these abilities. (Pratama
et al., 2010). It is a fundamental concept in modern organizational management
that is based on the belief that engaged, motivated, and trusted employees are
more productive, creative, and dedicated to the organization’s goals. Empower-
ment is a crucial aspect of employee engagement, as emphasized by (Pratiwi et
al., 2012). Employee empowerment involves assigning additional responsibilities
to employees, which, in turn, fosters a greater sense of accountability and respon-
sibility in their positions.
This concept is closely tied to the idea of motivating and inspiring employees
to take on more significant roles and challenges within the organization. In the
contemporary world, organizational workspaces are characterized by greater flex-
ibility, fostering a sense of unity and camaraderie among employees. Employee
empowerment leads to a scenario where employees assume full responsibility for
their actions. This compels leaders to adapt by relinquishing control, while em-
ployees are compelled to learn how to take ownership of their work and make
sound decisions (Fitriah & Sudibya, 2015).
resources and values them as individuals. This encompasses the likelihood that the
organization will recognize its performance and offer assistance during challenging
circumstances (Cullen et al., 2014).
Imagine working for a company where you feel appreciated, valued, and encour-
aged in your career and personal development. This is a great example of perceived
organizational support, which can have a significant impact on employee health
and security as well as organizational success. POS results in behaviors outlined
within employees’ designated job duties and even more significantly in actions that
surpass standard expectations and enhance the organization’s well-being (Eisen-
berger et al ., 2020). Employees perceive support when they are treated fairly in
terms of rewards, promotions, and decision-making processes. Supportive leaders
who listen, provide feedback and show empathy contribute to higher POS. Policies
related to training, development, and work-life balance impact POS. Perceived Or-
ganizational Support (POS) refers to employees’ beliefs or perceptions regarding
the extent to which their organization values their contributions and prioritizes
their well-being.
It reflects how much employees feel supported and respected by their company.
Workers who perceive strong organizational support tends to exhibit increased
job satisfaction, commitment, and overall sense of wellbeing. According to Eisen-
berger perceived organizational support (POS) refers to employees’ perceptions
that the organization values their contributions and cares about their well-being
(Eisenberger et al., 2020).
Perceived organizational support will help motivate the employees to perform bet-
ter for the organization and help them empower the employees to perform green
in society. POS, or perceived organizational support, involves the act of acknowl-
edging, incentivizing, expressing gratitude, and motivating employees who exhibit
creativity (Zhou & George, 2001). It also entails the encouragement of their cre-
ative abilities to generate fresh and innovative ideas (Eisenberger et al., 2020).
Employees who are provided with valuable resources, such as salary increases and
opportunities for professional development, tend to enhance their perceived or-
ganizational support (POS). In line with the reciprocity norm, as proposed by
Gouldner in 1960, they often feel a sense of duty to reciprocate this support by
Literature Review 30
actively contributing to help the organization achieve its goals (Gouldner, 1960).
Workers are more likely to feel empowered when they perceive strong organiza-
tional support. They believe their contributions and decisions are valued, which
motivates them to assume responsibility of their work and actively contribute to
the organization’s goals, including environmental initiatives. Employees develop
overall impressions regarding the adequacy of resources provided by their organi-
zation, as well as how valued they feel as individuals.
This includes assessing the likelihood of the organization rewarding their perfor-
mance and providing support during challenging circumstances. Positive outcomes
for the organization and its employees will result from the employees developing
a favorable perception of the support they receive from it. Employees’ socioe-
motional needs are satisfied and they are more likely to report positive job atti-
tudes, including job satisfaction, when they perceive strong organizational support
(Cullen et al., 2014). Employee motivation and commitment to their jobs can be
boosted by high levels of POS. Workers are more likely to be driven to succeed and
align their efforts with the organization’s sustainability objectives when they feel
supported and appreciated. Perceived organizational support creates an enabling
environment that strengthens the relationship between employee empowerment
and employee green performance. When workers feel valued, empowered, and
supported, they are more likely to engage actively in environmentally sustainable
practices, contribute to green performance objectives, and work towards achieving
the organization’s sustainability goals.
Therefore, POS acts as a contextual factor that enhances or attenuates the rela-
tionship between SL and EGP based on employees’ perceptions of organizational
support for sustainability. Fostering a culture of trust, loyalty, and commitment
among employees is one of POS’s goals. Additionally, it aims to develop a positive
work environment that boosts employee retention, job satisfaction, and overall
organizational performance. Forming a favorable impression of the support em-
ployees receive from their organization yields positive outcomes for both parties
involved (Cullen et al., 2014). Perceived organizational support (POS) serves
as a crucial factor in moderating the relationship between sustainable leadership
(SL) and environmental green practices (EGP) within an organization. When the
worker obtained extensive support from their organization for sustainability ini-
tiatives, it enhances their trust and confidence in the leadership’s commitment to
environmental goals.
High POS levels are associated with a host of advantageous results for the com-
pany and its workforce. Perceived organizational support is the extent to which
employees believe the company values their contributions and cares about their
concerns. Employee perceptions of organizational policies, practices, and proce-
dures about the evaluation of their welfare and contributions make up perceived
organizational support (Sumardjo and Supriadi, 2023). A major factor in POS
is the perception of fairness in procedures like workload distribution, promotions,
Literature Review 32
and performance reviews. When workers feel they are receiving fair treatment,
they are more likely to feel supported. Workers who experience a high level of
support from the company are more likely to form an emotional bond with it and
be inspired to increase their efforts in support of the firm’s objectives. Organi-
zational assistance is especially crucial for employees to overcome obstacles and
dangers during a crisis (Suthatorn and Charoensukmongkol, 2023).
POS gives workers a feeling of safety and community while supporting them emo-
tionally through trying times. Employee confidence and resilience can increase
when they know that their employer prioritizes their well-being, allowing them to
confront dangers with more assurance. High POS is frequently associated with
leadership communicating openly and honestly at times of crisis. Employees can
be better equipped to respond when there is clear information regarding the na-
ture of threats, potential effects, and the organization’s mitigation methods. POS
affects psychological well-being and attends to socio-emotional needs.
POS is strengthened when a company recognizes the contributions made by its em-
ployees and attends to their needs. But companies also need to invest in employee
empowerment so that workers can feel more supported, grow professionally, and
express their creativity. POS means recognizing, rewarding, valuing, and develop-
ing staff members who demonstrate innovation (Aldabbas et al., 2023). Workers
who experience strong organizational support are more likely to go above and be-
yond the call of duty to support their coworkers and the organization as a whole.
Encouraging environments reduce stress and prevent burnout, which improves
workers’ general well-being and output. This study underscores the crucial role
of perceived organizational support (POS) in amplifying the connection between
sustainable leadership and employee green performance. Sustainable leadership,
defined by its emphasis on long-term environmental responsibility and ethical con-
duct, has a positive impact on employees’ green performance. However, this impact
is notably enhanced when employees perceive robust organizational support. The
results indicate that organizations striving to improve green performance should
not only implement sustainable leadership practices but also cultivate a supportive
work environment. POS serves as a vital enabler, motivating employees to align
their behaviors with the organization’s sustainability objectives.
Literature Review 33
Hypothesis
Sustainable leadership has a positive and significant relationship with
H1
employee green performance.
Research Methodology
This section explores the various research methodologies utilized in the current
study. The methodology employed is grounded in robust theoretical frameworks
that underlie the variables being analyzed. The methodology includes the re-
search design, population, sample, instrumentation, data analysis procedures, and
statistical tools employed for analysis. The methodology for this investigation is
based on the strong theoretical underpinnings of the variables being studied. This
chapter also addresses important subjects including demographics, the methodical
approach to gathering data, and the range of instruments employed to ensure the
validity and dependability of our research.
Philosophy is the concept concerned with the collection of principles that define the
perspective or standpoint from which research is undertaken. In academic studies,
34
Research Methodology 35
It aligns with empirical science and logical reasoning. Research philosophy is vi-
tal as it shapes how researchers formulate their research inquiries, structure their
methodology, and comprehend their discoveries, focusing on the essence of knowl-
edge and its acquisition and utilization. There are four types of research philoso-
phy positivism, interpretivism, realism, and pragmatism.The positivism approach
was followed to conduct this study because positivism operates on the assumption
that knowledge exists independently of the entity under investigation. Positivism,
as a research philosophy, underscores the importance of empirical evidence and
scientific rigor methodologies in knowledge acquisition.
The overarching plan or methodology that directs the planning, execution, and
analysis of a research study is known as a research approach. It establishes the
structure and methods for gathering, analyzing, and making sense of data to ad-
dress research questions or achieve research objectives. Two categories of research
methodologies exist.
One is deductive and the other is the inductive approach. Deductive approach has
been used to conduct research The particular hypotheses were first formulated
using the deductive approach, taking into account the researcher’s observations
from the literature review. After that, it makes a series of steps to test this theory
and see if it holds true in different situations.
Research Methodology 36
The concept of the ”research strategy” indicates that research strategies encom-
pass a range of options, such as surveys, action research, experimental research,
interviews, case study research, or a comprehensive review of the literature. The
particular data required for the study and its intended objectives must be taken
into consideration when choosing a strategy. The approach we employed in this
study was a survey-based approach. Where a survey questionnaire was used for
data collection.
Within the research methodology and framework, multiple methods to conduct the
research. Mono-method, mixed-method, and multi-method approaches are viable
options. The mono-method was opted because it comprises only one method
of study and is easier to plan and carry out. A single strategy is sufficient to
adequately address the research question. It enables a more concentrated inquiry.
Time horizons indicate the duration of the research study. There are two main
types of observations: cross-sectional and longitudinal, which depend on the time
frame. In this research, a cross-sectional time horizon was used. This type of data
collection involves gathering information at a single time point, which is typical
in most survey-based studies.
The quantitative approach for data collection was employed through probability
sampling methods. Data about Doctors was available. A cross-sectional study
was conducted to collect data from targeted sample. To facilitate data collection,
an electronic questionnaire in the form of an online Google form was created.
The questionnaire link was personally distributed to respondents through differ-
ent social media platforms, additionally doctors in family circle were personally
requested to fill out the questionnaires.
In 2020, there were 245,987 doctors, 27,360 dentists, and 116,659 nurses registered.
These figures represent an increase from 2019, during which there were 220,829
registered doctors across private and public hospitals, 22,595 dentists, and 108,474
nurses. In Rawalpindi, There are 5000+ PMC-certified registered general physi-
cians in Rawalpindi. Rawalpindi is one of the most famous cities in Pakistan.
For a population size ranging from 75,000 to 1,000,000, Krejcie and Morgan’s
(1970) method suggests a sample size of 382 to 384 respondents. This calculation
Research Methodology 38
is based on a 95% confidence level and a 5% margin of error estimate. Out of 384,
281 responses were considered for final analysis.
3.3 Sampling
Our study employs a well-defined sample, drawn using the simple random sam-
pling technique, which falls under the umbrella of probability sampling methods.
Probability sampling ensures that each member of the population has a known and
equal chance of being selected for inclusion in the study. This approach ensures
the representativeness of the sample and enhances the generalizability of findings
to the broader population. The known nature of the sample, coupled with the
use of a probability sampling method, strengthens the reliability and validity of
research outcomes. This methodology allows for rigorous analysis of data, drawing
meaningful conclusions that can be confidently applied beyond the confines study
sample.
The table displays Cronbach’s alpha values for various constructs for full set,
alongside the total item count within each construct. Cronbach’s alpha function as
a metric for assessing internal consistency, reflecting the degree of interrelatedness
among the items constituting a construct. As per Hair (2006), a Cronbach’s alpha
value exceeding 0.70 is deemed sufficient for ensuring the precision of the scale.
This indicates that the constructs under examination exhibit robust internal con-
sistency, and the items within each construct reliably measure the same underlying
concept.
The data collected underwent analysis using SPSS software. Various Statistical
tests including correlation, regression, mediation, and moderation were conducted
to access and understand the data. Correlation analysis was employed to inves-
tigate the connection between the independent and dependent variables. At the
Research Methodology 40
same time, regression analysis was applied to explore the interdependencies among
the variables.
3.6 Instrumentation
Instrumentation in research refers to the tools and techniques used to collect data
systematically and reliably. It encompasses a wide range of methods, including
surveys, questionnaires, interviews, observations, and experimental procedures.
3.6.1 Measures
All the study variables were studied using a 5-point Likert scale which starts from
1 (strongly disagree), which is a low level of variable to 5 (strongly agree) high
level. Questionnaire also covers demographics variables like Gender, Age, Year of
job experience, Work status, Martial status.
Research Methodology 41
Employee green performance was measured using (Janssen and Van Yperen, 2004).
3 Item Questionnaire. Some questions are “I complete the environmental duties
specified in the job” and “I never neglect environmental aspects of the job which
I am obligated to perform”. Cronbach Alpha reliability of this scale is .82.
Employee empowerment was measured using Idris, See & Coughlan, (2018) 7 scale
items scale. Some sample items were “I’m sure about my competencies in work”
and “While doing my job, I am allowed to perform autonomously”. Cronbach
Alpha reliability of this scale is .87.
The research delved into various demographic variables to better understand the
sample’s characteristics. These variables encompassed age, gender, marital status,
work experience, and the work status held by the individuals under scrutiny. An-
alyzing these factors provided valuable insights into the diverse backgrounds and
experiences present within the sample group.
The above table shows the overview of the gender distribution within the sample
of the study. Out of 281 respondents, 184 are male, making 65.5% of the sample,
and 97 are female, making 34.5% of the sample.
The gender distribution within the sample of 281 respondents indicates a slight
majority of male participants, comprising 65.5% of the total, while female partici-
pants constitute 34.5%. This observation highlights the importance of considering
gender representation in research studies and underscores the need for further
exploration of potential factors contributing to the observed distribution.
The above Table Shows the distribution of Marital Status. The sample consists
of Single and Married data. Out of 281, we can see that 197 are single and 84 are
married. Single is 70.1% of the total population and married is 29.9% of the total
population.
The age distribution of the respondents can be observed in Table. Among the
participants, the largest group comprised individuals aged from 31-35, with a
frequency of 91 respondents, accounting for 32.4% of the sample. The second-
largest group was those aged from 36-40 with 82 participants, representing 29.2%
of the sample. The age group of 26-30 consisted of 71 respondents, making up
25.3% of the sample. The age group 41-45 consists of 21 respondents, making up
7.5% of the sample. The age group over 45 makes up 5.3 of the total population.
The smallest group was individuals 18-25, with only 1 respondents, comprising
.4% of the sample.
The above Table shows the Frequency of Work Status. Work status provides
insight into the economic and social circumstances of individuals, which can in-
fluence various aspects of their lives including health, well-being, and access to
resources. Out of 281, 184 respondents are doing Full-Time Jobs. They are giving
full time to their work which is making 65.5% of the total sample. Out of 281,
97 respondents are doing part-time jobs. It means they are somehow contributing
to their work making up 34.5% of the total population. By this, we can see how
many respondents are doing full-time job and how much respondents are doing
part-time job.
The table provides insights into the distribution of years of work experience among
the participants in the research. Among the participants, the largest group lies
between 0-5 years of job experience with a frequency of 100 and they make mak-
ing 35.6% of the sample. Then comes the Second group with 6-10 years of job
experience with a frequency of 68 and they make up 24.2% of the total sample.
Then comes 11-15 years of job experience with a frequency of 57 and they make
making 20.3 of the total sample. Then comes 16-20 years of job experience with
a frequency of 40 and they make up 14.2 of the total sample. Then comes over
more than 20 of job experience with a frequency of 16 and they are making 5.7%
of the total sample.
Chapter 4
The present chapter delves into a comprehensive review of the collected data
through surveys from the participants. Leveraging powerful tools such as SPSS, a
comprehensive investigation is conducted to explore the relationship among vari-
ables through the application of descriptive statistics, Pearson correlation analysis,
moderation, and mediation techniques.
The table provides information on sample size, mean, standard deviation, lowest
and maximum values, and so on.
45
Results 46
The table provides descriptive statistics for the variables under study, including
mean, standard deviation, minimum, maximum, and average values. It also in-
cludes specifics about the variables and the sample size. The minimum and maxi-
mum values are detailed in the table columns above, while standard deviation and
mean values are provided for the gathered data. Descriptive statistics summarize
and describe dataset features, playing a crucial role in descriptive analytics. Com-
mon descriptive statistics encompass measures of variability like range, variance,
and standard deviation, as well as measures of distribution such as percentiles,
quartiles, and histograms. Central tendency measures, including mean, median,
and mode, are also included.
The mean value for sustainable leadership is 4.56, with a standard deviation of
.45, while employee green performance shows a mean value of 3.98 and a standard
deviation of .91. Employee empowerment exhibits a mean value of 4.47, with a
standard deviation of .52, while perceived organizational support has a mean value
of 4.21 and a standard deviation of .87.
The one-way analysis of variance was tested to assess the influence of population
characteristics on the variables that is ”employee green performance.” The table
below displays the following outcomes of the one-way ANOVA analysis for each
control variable, including gender, age, marital status, experience, and year of
job experience, about employee green performance. The results revealed that
Results 47
demographic variables gender, Martial Status, age, Work Status and year of Job
Experience are non-significant when tested with DV.
SL EGP EE POS
SL 1
EGP .42** 1
EE .44** .57** 1
POS .51** .45** .55** 1
Examination of the correlation table shows that the correlation coefficient between
sustainable leadership and employee green performance is 0.42 ∗ ∗ at p < 0.01, re-
veals a positive correlation. A coefficient correlation of 0.42** between sustainable
leadership and employee green performance reveals a moderate favorable relation-
ship among two variables. The correlation between employee empowerment and
sustainable leadership is 0.44∗∗ at p less than 0.01, shows the high positive associ-
ation among these two variables. The association among employee empowerment
and employee green performance is 0.57 ∗ ∗. A correlation coefficient of 0.57 ∗ ∗
between employee empowerment and employee green performance shows a strong
substantial relationship among these two variables.
It aims to model the relationship between the dependent variable and independent
variable(s) and to make predictions based on that model. Present a thorough
overview of the research results, incorporating significant levels of the proposed
Results 48
The regression analysis for hypothesis 1 shows that there is positive significant
link exists between sustainable leadership and employee green performance. The
β value or regression coefficient is 2.34. A beta value of 2.34 suggests that linear
relationship exist between sustainable leadership and employee green performance.
Essentially, changes in sustainable leadership predict any changes in employee
green performance. Whereas the p − valueis.00. In the above case, the p-value
suggests that the association among sustainable leadership and employee green
performance is statistically significant. Since both LLCI and ULCI include are
1.14 and 3.54, it indicates that the effect is consistently significant. Suggesting
the findings indicate that sustainable leadership does have a significant effect on
employee green performance. The beta coefficient of 2.34 and the p-value of 0.00
indicate that sustainable leadership predict employee green performance in this
Results 49
The regression analysis demonstrates the link among sustainable leadership with
employee empowerment. The value of coefficient β = 0.84 indicates a positive
linear association among sustainable leadership and employee empowerment. The
p-value assesses the statistical significance of the relationship. Since both LLCI
and ULCI are positive and do not include zero, it confirms that the effect is
significant. In accordance with provided data, sustainable leadership exhibits a
positive and meaningful association with employee empowerment. Therefore, the
hypothesis that sustainable leadership has a beneficial and significant relationship
with employee empowerment is supported by the data.
Since the confidence interval does not include 0, this suggests that the intermediary
role of employee empowerment is statistically significant. In summary, the find-
ings indicate that employee empowerment significantly mediates the association
between sustainable leadership and employee green performance, with a positive
Results 50
The above results suggest that perceived organizational support (POS) is moder-
ating the association among variables that is sustainable leadership and employee
performance. Specifically, the strength of the link between sustainable leadership
and employee green performance relies on the level of perceived organizational
support. In the above case, the beta coefficient for the interaction term (sus-
tainable leadership × perceived organizational support) is -.49. The coefficient is
positive, we expect that the relationship between sustainable leadership and Em-
ployee Green Performance becomes stronger as perceived organizational support
increases. The p-value is 0.00 suggests that the interaction effect statistically sig-
nificant. There are negative signs between LLCL and ULCL which means they
have week relations. The findings suggest that the involvement among sustainable
leadership and perceived organizational support has a non-significant moderation
on employee green performance.
Results 51
5.1 Discussion
This chapter is organized into three primary sections: the first reviews the out-
comes of the hypotheses, the second delves into their theoretical and practical
significance, and the third contemplates the study’s constraints and provides guid-
ance for future research.
A total of five hypotheses were tested, with some being confirmed and others
rejected. In the first section, we will explore the key insights derived from our
findings, offering a comprehensive analysis of the validated hypotheses and their
implications for the existing body of knowledge.
This analysis not only highlights the contributions of our study to the current
scholarly discourse but also examines how these findings align with or challenge
prevailing theories. By addressing these aspects, we aim to provide a clearer
understanding of the study’s impact and the broader context in which it operates.
They might be motivated by factors other than the social exchange with leadership,
such as personal values or external incentives. There may be a lack of awareness
or understanding among employees about the sustainable efforts of leadership and
how they can contribute. The overall organizational culture might not support or
prioritize green performance, regardless of leadership actions.
According to the social exchange theory, social interactions are based primarily
on a reciprocity system. Employees engage in relationships and exchanges with
the hope of gaining advantages in return. At work, employees engage in social
exchanges with their leaders and colleagues. When leaders exhibit sustainable
behaviors (such as ethical decision-making, concern for the environment, and em-
ployee well-being), employees perceive these actions as positive exchanges. In re-
turn for sustainable leadership practices, employees reciprocate by feeling empow-
ered, motivated, and committed to their work. Organizations enhance employee
empowerment by promoting sustainable leadership practices. Leaders focus on
building trust through transparent communication, ethical behavior, and genuine
concern for employees and the environment.
The findings of the data analysis strongly support the hypothesis that empowering
employee hold a vital role in green performance of employees. The following out-
come indicates a compelling positive connection among employee empowerment
and employee green performance. This implies that doctors who possess a high
degree of employee empowerment tend to exhibit greater Employee Green Perfor-
mance compared to those with lower levels of employee empowerment. So when
employees are empowered they tend to have a greater green performance.
Empowered doctors may have more access to resources, information, and support,
enabling them to take initiative and make decisions that contribute to environmen-
tal sustainability. In return for the empowerment they receive, they may engage
in green behaviors, such as reducing waste, conserving energy, or innovating sus-
tainable processes, as a way to reciprocate the trust and support provided by the
organization.
Social exchange theory also provides insight into how empowering employees can
result in improved green performance by cultivating a symbiotic relationship where
both the organization and its employees are committed to attaining sustainable
objectives.
Discussion and Conclusion 56
Findings of the data indicates us that employee empowerment can positively me-
diates the relationship among sustainable leadership and employee green perfor-
mance. The concept of empowering the employees helps in mediating the rela-
tionship among sustainable leadership and employee green performance can be
elaborated through social exchange theory, which is rooted in the principles of
reciprocity and mutual benefit in social relationships.
Social exchange theory posits that relationships are built on a series of interactions
that are contingent on the rewarding or punishing responses from others. These
interactions create obligations and expectations, and the fulfillment of these ex-
pectations can lead to stronger, more committed relationships.
Empowered doctors, feeling a sense of obligation and trust towards their lead-
ers, may reciprocate by doing their best in their jobs beyond their roles, which
includes engaging in environmentally sustainable behaviors. This reciprocal re-
lationship enhances the overall green performance of the hospitals, as doctors as
staff members feel more liable to innovate, share ideas, and implement practices
that support sustainability goals. Therefore, employee empowerment operates as
a critical mediation in the relationship among sustainable leadership and employee
green performance. The social exchange theory providing a structure to under-
stand the underlying dynamics of this relationship. The empowered employees,
Discussion and Conclusion 57
in exchange for the trust and resources provided by their leaders, contribute pos-
itively to the organizations. The practices done by sustainable leaders including
promotion of workers and empowering them, and endorsing green initiatives, es-
tablish a beneficial social exchange atmosphere within the organization.
Because of the demands of patient care, long hours, and emotional strain, the
health industry is inherently stressful. Stress-related restrictions may make it dif-
ficult for employees to consistently maintain high performance, even in the presence
of strong perceived organizational support. The analysis revealed no notable inter-
action effect between sustainable leadership and perceived organizational support
on employee green performance. Despite the theoretical rationale suggesting that
Discussion and Conclusion 58
However, contrary to expectations, our findings did not support this hypothesis.
Additional investigation into the intricate mechanisms governing the interplay
among perceived organizational support, sustainable leadership, and employee
green performance is necessary to illuminate the multifaceted dynamics involved.
Hospitals can preserve money by using sustainable procedures. Hospitals can lower
their operating costs by optimizing resource consumption, waste management,
and energy utilization. Strategic planning and risk assessment are components of
sustainable leadership. Hospitals are better equipped to manage crises when they
take proactive measures to mitigate these risks. Regulations pertaining to the
sustainability of healthcare and its influence on the environment exist in several
nations. Hospitals that adhere to these guidelines are accredited and keep their
good name.
Apart from the important findings, this study also has some limitations that should
be kept in mind when looking at the results. First is that the research has a very
small sample size future researchers should replicate the same study with a larger
sample size to get better and more robust findings. The study’s findings may lack
generalization to other industries due to specific demographics within the health
sector.
This study used the probability sampling technique with simple random sampling
technique. Future researchers can use the probability sampling technique with
stratified or quota sampling for more specific results from each segment. Also,
the cross-sectional research design was used to test the hypothesis, future studies
can consider longitudinal research design to avoid common method bias. Present
study used a single method for data collection future researches can use multiple
data collection methods for better responses.
Present study was concerned with quantitative data, qualitative data can also be
used in future to get rich insights into employees’ perceptions, experiences, and
motivations. Investigating how cultural differences influence the connection among
sustainable leadership, employee empowerment, perceived organizational support,
and employee green performance can be interesting idea for future researchers.
Exploring additional mediating and moderating factors with same or different
relationships can be fruitful.
5.2.5 Conclusion
The findings of the research emphasize that organizations should prioritize invest-
ments in sustainable leadership development, employee empowerment initiatives,
and strategies to enhance perceived organizational support to maximize their im-
pact on promoting environmental sustainability and achieving sustainable business
Discussion and Conclusion 63
practices. Leaders should upgrade heating, ventilation, and air conditioning sys-
tems to more energy-efficient models. This not only reduces operational costs but
also minimizes the environmental impact. Affordable and Clean Energy empha-
sizes the need for sustainable energy practices. SDG 12 (Responsible Consumption
and Production) promotes responsible resource use and waste reduction. In the
procurement of medical supplies and equipment, leaders should prioritize sustain-
ably produced options, taking into account factors such as materials sourcing,
manufacturing processes, and product life cycles. SDG 4 (Quality Education) un-
derscores the significance of education for sustainable development. Leaders can
implement educational programs and workshops within their institutions, raising
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Questionnaire
Dear respondent,
Regards,
Rameen Razzaq
(razzaqrameen@gmail.com)
Department of Management Sciences
70
Appendix-A 71
Demographics Questions:
5-Years of job experience with current Organization: A. 0-5 B. 6-10 C. 11-15 D. 16-
20 E. More then 20
Scale: Responses to each item are measured on a five-point scale with the anchors labeled
(1) Strongly disagree, (2) disagree, (3) neither disagree nor agree, (4) agree, (5) strongly
Agree.
Please keep your current organization in your mind and answer the questions given
below:
Please keep your current organization in your mind and answer the questions given
below:
Please keep your current organization in your mind and answer the questions given
below:
Please keep your current organization in your mind and answer the questions given
below:
The organization wishes to give me the best possible job for which I 1 2 3 4 5
am qualified.