PARTS LETTER (1)
PARTS LETTER (1)
PARTS LETTER (1)
ADDRESS:Chennai
E-MAILID.
1.8 The Bid Security ofthe successfulbidderwould be returned,withoutanyinterestwhatsoever, afterthe receipt of Yes
PerformanceSecurityfromthem ascalled for inthecontract.
1.9. TheEMDwillbeforfeitedifthebidderwithdrawsoramends,impairsorderogatesfromthetenderinanyrespectwithinthe Yes
validityperiodoftheirtender.
1.10 InGemcustombid,theBiddersshalluploadalongwiththeirBid,thescannedcopyoftheEMDandforwardtheoriginalEMDinaseparatelysealedenvelope Yes
clearlymentioningtheEMD for BidNo............andduedateof openingof
technicalbid.....'ontheenvelope.However,ifthephysicaloriginalEMDisnotreceivedbytheBuyerpriortothespecifiedTenderopeningdate&time,theBi
dshallbetreatedasinvalid/latetenderandrejected.
1.11 BiddersmayrequesttheBuyerinwritingorthroughGemcustombidSystemrequiringspecificclarificationsonthecontentsoftheTE,ifany,soastoreachth Yes
eBuyernotlaterthanfourteendayspriortothedateofTenderopening.Note:AnyclarificationsprovidedbytheBuyertoanybidder,shallbepublishedascor
rigenduminthesamewebsitewhereGeM
published.
1.12 Biddersshouldforwardtheir Bidsundertheir originalmemo/ letterpadinter- Yes
aliafurnishingdetailslikeGSTnumber,BankdetailswithNEFTaccountdetails,completepostal&e-
mailaddress,telephone&faxnumbers,etc.,oftheiroffice.
1.13 BidsarecalledforonTwoBidsbasis,theBidsshallcompriseoftwoparts,namely(i)Technical(Techno-Commercial) Yes
Bid,and(ii)Financial/PriceBid.
1.14 Biddershaveto submittheir bidsthrough Gemcustombid,portalonly.Bidssubmittedbyanyothermodeshallbe Yes
treatedasinvalid.
1.15 A biddercanchange,withdraworcancelearliersubmittedoffer beforethe bidsubmissionclosingdateandtime.In casetender Yes
specificationsorpricebidformat isrevisedthesubmittedbidswillbecomenullandvoid&thevenderneedstore-
submitthebids.TEclosingdate&time,openingdate&timewillalsochange.Informationforthesamewillbe
senttovendorthroughe-mail.
1.16 Thebidsshallbeopenedonlineandbidders,whoparticipatedintheTE,canviewthespotCSTalsoonlinethroughGem Yes
custombid,portal.
1.17 Bidscannotbemodifiedafter the Bidsubmissiondeadline.Similarly,afterthe Bidsubmissiondeadline,Bidscannot Yes
bewithdrawntillexpiryoftheBidvalidity.
1.18 Language Yes
ofdocuments:AllDesignEngineeringData,Drawings,Manuals,Literatures,DocumentsetcshallbeinEnglishasperstandardengineeringpractice.If
anyotherlanguageisusedotherthanEnglish,atranslatedversioninEnglishshouldalsobesubmitteddulyauthenticatedbyqualifiedLSP(languageserv
iceprovider)ortranslator.OnlymetricUnitsandnootherUnitsshallbeusedinalldrawing,documentsetc.
1.19 Authorizedsignatoryofbids: Yes
(a) The tendershouldbesignedbya competentauthority holdingpowerofattorneytohandlesuchjobonbehalfof Yes
tenderingfirmandthisfactmustbestatedexplicitly.
(b) Individual signingthetenderorotherdocumentsconnectedwithacontractmustspecifywhetherhesignsas: Yes
(i) `SoleProprietor'ofthefirmorconstitutedattorneyofsuchSoleProprietor. Yes
(ii) Apartnerofthefirm,ifitbeapartnership,inwhichcasehemusthaveauthoritytoquote&torefertoarbitrationdisputeconcerningthebusinessofthepa Yes
rtnershipeitherbyvirtueofthepartnershipagreementorapowerofattorney;
(iii) Constitutedattorneyofthefirmifitisacompany. Yes
(c) Incaseof(b)(ii)above,acopyofthepartnershipagreementorgeneralpowerofattorney,ineither,case,attestedbyaNotaryPublic Yes
shouldbefurnishedoraffidavitonstampedpaperofallthepartnersadmittingexecutionofthepartnership
agreementorthegeneralpowerofattorneyshouldbefurnished.
(d) In caseofthe partnershipfirms, wherenoauthorityto referdisputesconcerningthebusinessofthe partnership Yes
hasbeenconferredonanypartner,thetenderandallotherrelateddocumentsmustbesignedbyeverypartnerofthefirm.
(b) The offer should becompleteinallrespectsalongwithsupporting documentsandtechnical literaturelikecatalogue, test charts, Yes
listofcustomersofsimilarm/c,performancefeedbackreportsfromusersetc.
(c) The offershould conformto technicalspecificationsandthe conditionsofcontract.However,deviations,ifany,should Yes
beclearlybroughtoutbythetenderers.
(d) The biddershould invariably attach with their offer a clause-wise Yes
compliancestatementagainstalltheparts(I)to(V)oftheTE,inthespecifiedformat(seepara-
CompliancetoTenderclauses),statingwheretheymeetrequirementin
(e) Thebiddershouldcertifyinthetechnicalbidthattheprice-bidcontainsitem-wisepriceasspecifiedinTechnical
totalandwhereandhowtheydeviategivingfulldetailsandremarksifany. Yes
Specification.
(f) InorderthatnoclarificationisneededafteropeningofpriceBidoftechnicallyacceptableoffers,itisessentialthatthe un- Yes
pricedcopyofthepricebid(REPEATUNPRICED)alongwithotherterms&conditionsshouldbeenclosedwiththeTechnicalBid.Note:Un-
pricedbidshallbethemirrorimageofthePricebidexceptthevalue,onlytheterm"QUOTED"tobeusedandrateoftaxes&dutiesasapplicableto
beindicated(notbyvalue).
(g) Thebiddershallinspectthesiteifconsiderednecessaryandshallsatisfyhimselfofsiteconditionsandshallcollecthimselfanyotherinformationwhichh Yes
emayrequirebeforesubmittingthetender.Claimsandobjectionsduetoignoranceofsite
conditionswillnotbeconsideredaftersubmissionofthetender.
(h) Incompletequotationsorquotationswithoutall details of tendered P&M areliabletobeignored. Yes
i) Technicaldesign&processguaranteeresponsibilityofTechnologyprovider. Yes
ii) Distributionofwork/responsibilityamongstvariouspartnersintheconsortiumforthescopespecifiedintheTE. Yes
iii) Differentpartnersofthe consortiumshall beresponsible for the Design,Engineering and all Yes
associatedactivities for the equipment and
otherresponsibilitiesasspecifiedinMOU/quotedinBid.Allthecertificatesconfirmingthe P&Mto tenderedspecificationsshall
besubmittedbyPrime bidderdulysupportedbycertificationfrom
1.22 Forallplants,equipment,accessories,sparesetc.ofindigenoussource,pricesshallbequotedinINRfordeliveryex-
respectivepartners. Yes
works.GSTifapplicable,shouldbeindicatedseparatelyanddistinctly.Thefreightcharges,ifany,shallbequotedseparately.However,orderifany,willbe
onDeliveryatdestination(DAP)basiswhereinfreightcharges,insurancecharges,
taxesanddutiesetc.willbepaidonactualagainstdocumentaryproof.
1.23 TechnicalcapabilityoftheBidder: Yes
a) Technicalcapability:i) The tenderershall satisfy the purchaserthathepossesses the Yes
necessarytechnicalexperienceandqualificationandthathehasathisdisposalsuitablemodemfacilitiesandstaffofspecializednaturetoensurethathisco
ntractworkisofbestqualityandworkmanship,accordingtothelatestengineeringpractice.Thetenderer
shallfurnishnecessaryparticularsinthisbehalfwiththetender.
ii) InthisregardthetenderershallsubmitadetailedstatementofsimilarP&Mi.e.theFirmshouldhavesuppliedP&M Yes
ofsameconfiguration/functionalityandofthesamecapacity/sizeorhighercapacity/size(P&Mwithdifferentconfigurationwillnotbetakenintoconsider
ationforthetenderedoutP&M)builtbyhimduringthepastpreferablyatleastduringlast5yearsandnameandfulladdressofthecustomerswithorderNo.,da
teofsupplyandperformancereportthereof.
U An alarm software facilitating observation of system alarms shall be available which is capable of collecting and observing Yes
information from the system.
V It shall be possible to make scheduled system backups automatically. For instance, it shall be possible to make a system backup on the Yes
First day of every month.
W The exchange should be in modular structure and for each module should operate independently to ensure software reliability and to Yes
facilitate physical settlement and for the capacity change. To ensure system flexibility, the extension / line cards should be inserted to
any other slot of the system and can be interchanged.
X The system shall be capable of interpreting the Caller ID signals sent by various service provider (Analog, ISDN - ( Integrated services Yes
Digital Network), GSM - (Global system for mobile communication) etc.); and it shall facilitate observing this information through
operator set, digital telephone sets and analog systems equipped with a display.
Y It shall be possible to perform the administration such as changing system parameters, extensions authorities, defining hunting groups Yes
and executive secretary mode through a terminal.
Z Exchange software shall allow each unit to operate independently. When extension or line cards are removed and re-installed, only the Yes
extensions/lines of the relevant cards shall be disabled (hot swapping).
8 The exchange shall be capable of operating with the following units: Yes
AA Dial Pulse (DP) telephones, DTMF - (Dual Tone Multi Frequency) Telephones. Yes
AB Analog telephones, Yes
AC IP Telephones, Yes
AD IP Video Phones Yes
AE SoftPhone (software based telephone) applications, Yes
AF Other Exchanges (PABX), Yes
AG ISDN PRI 2 Mbps (E1) Network, Yes
AH Fax devices, Yes
AI Voice Message System Yes
AJ IP circuits ( For video phones also). Yes
AK The analog extension card must support minimum 1200 Ohms loop resistance.Cards with higher loop resistance shall also be preferred Yes
AL The Operation & Maintenance Terminal to be supplied along with the exchange as per the technical specification. Yes
AM Passwords shall be provided to prevent unauthorized program intervention when intervening from operation and maintenance terminal. Yes
AN The maintenance and operation terminal shall be in English to provide ease of use and operation. Yes
AO Changes made to the system while programming the exchange shall take effect immediately and there shall be no need to restart the Yes
exchange
AP In the event of power interruption, the information in the exchange shall be protected and the exchange shall start its normal operation Yes
without losing any data and information when power is restored..
AQ All the electronic circuit cards located inside the system shall be sliding and slotted and the card input and outputs shall be connected Yes
to each other via male and female connectors.
AR The internal and external system cards shall be protected against sudden power surges. Yes
AS The system shall operate properly at 0ºC to +40ºC room temperatures and 20% to 90% relative humidity on the basis of 24 hours Yes
principle.
AT It shall be possible to make conference calls with at least 3 parties Yes
AU It shall be possible to forward incoming calls for an extension to a predefined extension, voice message system or operator if the Yes
relevant call is not answered
AV The exchange should have night service mode feature which shall be activated manually or automatically Yes
AW Incoming calls made to the exchange shall be distributed equally to the operators Yes
AX It shall be possible to assign a name with at least 10 (ten) characters to the exchange extensions. The names of the extensions that are Yes
stored in the exchange shall be displayed on all telephone devices (analog, digital and IP) equipped with display.
AY It shall be possible to connect one secretary to more than one director and vice versa. Yes
AZ Secretary shall be able to monitor busy status of the director and vice versa. Yes
BA The secretary shall be able to access the director using a single key and vice versa. Yes
BB The director shall be able to call the secretary even if the secretary is busy. Yes
BC Calls for the director shall primarily be received by the secretary and the secretary shall be able to transfer these calls, if deemed Yes
necessary.
BD The director shall be able to cancel the line transfer feature temporarily. Yes
9 NETWORK COMMUNICATION: Yes
A The offered exchange shall be able to establish Analog and IP network with other exchanges. The said network structure shall enable Yes
extensions to reach each other without dialing a preliminary number in line with the single number plan.
B The offered exchange shall be able to establish analog internal-external connection (junction) and analog network with 2 & 4 wired Yes
with other exchanges. (Engine Factory Avadi (EFA) to Heavy Vehicles Factory (HVF) Tie lines)
C The exchange shall be able to establish IP network structure with other exchanges Yes
D The system shall support G.711, G.729 a/b, iLBC voice compression algorithms in IP trunk applications without any E1/T1 links Yes
E Firewall to protect the system against external attacks shall be available. Yes
10 ANALOG EXTENSION FEATURES Yes
A The analog telephone shall be to the exchange using (2) two wires. It shall be possible to connect the set to the exchange up to a Yes
distance of 2000 meters or more using 0.5mm copper cable /OFC. This functionality to be practically shown to the EFA team during
PDI of the exchange at firms premises.
B Obtaining and Transferring the Information:The extensions shall be able to call an extension or line while on the phone in another line, Yes
to get back to the waiting line or to transfer the waiting line to the second line in which call isongoing.
C Busy Extension Signaling:If the extension is busy, it shall be possible to warn the extension being called with short tones by dialing a Yes
code by the same kind of caller extension.
D Error Tone & Line Release:Incorrect action tone shall be connected to extension line or the line used by the extension shall be Yes
released when the extension forgets to hang up or does not dial a number after the line has been open for a certain period of time.
E Call Forwarding:The extension shall be able to forward incoming calls to another extension. It shall be possible to automatically Yes
forward calls that are not answered within a programmable course of time to another extension in the group. It shall also be possible to
forward the call again to another extension from the point it was forwarded to. Also, the extension shall be able to forward his/her line
from one extension to another. It shall be possible to forward calls to any external lines (cell phone, etc.) in addition to extension lines.
It shall be possible to cancel all call forwarding by dialing a certain code.
F Entering/Changing Password: It shall be possible to assign passwords to extensions. This shall enable the extensions to lock their Yes
lines using their passwords. The extensions shall be able to change their passwords.
G Password-Protected Line Access: Extensions shall be able to use their original authority levels to make calls via any internal phones Yes
by entering the secure calling code followed by extension number and extension password.
H Reminder Service:The extensions shall be able to enter the reminder service code and time and the exchange shall notify the Yes
extension by calling back at the entered time.
I Do not Disturb: Should this service be activated by a extension, the extension phone shall only ring once. Yes
J Call Back: The extension shall be able to enter the queue of a busy internal extension by dialing a certain code. When the busy line Yes
becomes available, the exchange shall notify the caller next in the queue by ringing his/her phone. When the extension that was placed
in queue picks up the phone, the other extension shall be called automatically.
K Group Call Pickup: Extensions within the same group shall be able to answer other calls belonging to extensions of that group by Yes
dialing a two digit code from their own phones. In order to answer calls made by extensions outside the group, the extension shall enter
a code followed by the number of the extension who is being called.
L Call Hold / Call Park:Extensions shall be able to put calls made to external lines on hold and to release or to continue the calls which Yes
are on hold from any other phone.
M Parallel Extension:It shall be possible to define parallel extension groups in the exchange. When an extension in the parallel extension Yes
group receives a call, all other phones in that group shall ring and it shall be possible to answer the call via any of the ringing phones.
N Follow Me:The extensions with proper authority shall be able to program or change the extension who will receive their calls, should Yes
a second incoming call be made while the extension is busy or when the call is not answered.
11 Auto attendant and Voice Mail System: Yes
A Auto attendant with voice guided facility. Yes
B The exchange shall be equipped with auto attendant and voice mail system to (minimum 8 ports) automatically answer calls from Yes
external lines and to transfer calls to extensions whose numbers are dialed as DTMF without intervention of an operator. The system
shall be capable of recording voice mails to the extension's voice mail box when the extension is
C busy
It or be
shall notpossible
available.
to use the system ports for voice mail box and auto-attendant at the same time. The greeting and recording capacity Yes
of the offered auto attendant and voice mail system
D It shall be possible to answer incoming calls from different external line groups with different greetings. It shall be possible to record at Yes
least 2 different greetings to the system
E It shall be possible to establish sub menus under the greeting message of the system. Yes
F It shall be possible to direct the incoming calls of extensions to their mail boxes, if the calls not be answered within a certain time Yes
period.
G The caller shall be able to leave a voice message, in case the extension is not available or busy. Yes
H Access to voice mail boxes shall be protected by passwords to prevent third parties from gaining access to the mail boxes. Yes
I It shall be possible to record the greeting messages in at least two different languages. Yes
J When messages are left for the system extensions, the LED message key on the IP phones shall illuminate and the analog phones shall Yes
keep ringing periodically to notify the user of existence of messages.
K Authorized extensions shall be able to access their mail boxes and to listen to their messages from outside through the external line Yes
defined as DID or with the help of an operator.
L Extensions shall be able to record a special message indicating that they are not in their offices by dialing a code when leaving their Yes
offices.
M Information regarding the features used by extensions (call forwarding, do not disturb, you have a message, etc.) shall be provided Yes
vocally by the system.
N System administrator shall be able to remotely load the remote operator messages (greeting, putting on hold, etc.). Yes
O Announcement System - The system should be able to provide recorded announcements (voice messages) as a replacement of standard Yes
dial tone.
12 BILLING AND REPORTING PROGRAM: Yes
A Billing and reporting software shall be supported by any operating system of microsoft window 7, 8 and 10 etc.. and reports can be Yes
viewed and printed
B It shall be possible to collect call record information online and it should be converted in Rupee/paisa Yes
C The application shall have detailed (incoming and outgoing numbers, date, start and end times, call duration, etc.) scheduling and Yes
billing feature and it shall support different monetary units. It shall allow defining price tariffs based on extension groups, external line
groups and operator. The application shall have the capability of providing possibility of billing for internal calls. It shall also be
D possible
Users to obtain
shall be abletimed
to use(monthly,
reportingweekly,
servicesetc.) telephone via
automatically billse-mail
based on extension. Yes
E Billing and reporting software shall backup and perform maintenance of the database regularly every day. It shall be possible to Yes
archive the existing database if desired
F It must be possible to generate various reports with advanced query builder feature and also provide summary of all Trunks and Yes
Extensions.
13 PC BASED OPERATOR CONSOLE Yes
A Minimum 2 call appearances. Calls are answered in the order they are received Yes
B Call transfer and conference Yes
C Priority calling Yes
D Night service and position busy Yes
E Q-call (alerting for calls in queue) Yes
F Busy lamp field Yes
G Phone book Yes
H Phone book entry / free definable fields. Some of which permanently allotted (e.g. telephone number, first name, last name, department Yes
room etc.)
14 IP VIDEO TELEPHONE SET Yes
A 7 inch capacitive touch screen TFT LCD, pixels or Better Yes
B WIFI Access, Bluetooth, USB, &PoE Support and 3 LED Lights or better Yes
C 2 Megapixels CMOS camera with privacy shutter and Video Character: PIP, Full Screen, Local or better Yes
D Android 9.0 Powered Operating System and Support 16 SIP accounts or better Yes
E Call Waiting, Call Transfer, Call Hold, mute, DND, 3 party Conference or better Yes
F Image Code: JPEG, GIF, PNG, BMP or better Yes
G Min 28 Keys, Flash Memory 8GB, 1GB DDR3 Memory,2 RJ45 10/100/1000 M Ethernet Jacks, Bluetooth, Wireless Access: Yes
802.11b/g/n, PoE: IEEE 802.3af, 1 USB 2.0 HDMI Video out Port or better
H Local Phonebook up to 3000 Groups with Contact Picture, Favorites, Blacklist or better Yes
I The phone shall provide at least 4 - 27 programmable keys along with fixed feature buttons for hold, Redial, Volume Up and Down, Yes
mute, hands free, Directory, Voice message or better
15 IP TELEPHONE SET Yes
A The offered IP phone sets shall be of same OEM of the exchange. Yes
B At least 4 freely-programmable function keys with an LED (red/green/orange) Pre-assignment: call log, contacts,forwarding, redialing. Yes
C The device shall be equipped with Full Duplex hands free feature. Yes
D IP extensions shall be notified of their messages by the message key with a LED available in the set. Yes
E Display should be minimum 2/3 lines Yes
F 10/100 Base-T Ethernet Switch, IEEE 802.3af Power over Ethernet, class 1 or powered by external power adaptors. Yes
16 CLI PHONE Yes
A CLI Phone with two line Display-600 nos Yes
B Speaker Phone Yes
C Alpha Numeric Key pad Yes
D Display should work with out battery backup by using line voltage Yes
E Redial key Yes
F Minimum 10 Caller ID Memory Yes
G Minimum 20 Phone book entries Yes
17 UN - INTERRUPTED POWER SUPPLY AND BATTERY Yes
A UPS power capacity – 6.0 KVA, Make: APC / NUMERIC / POWERONE with 2 hrs backup time Yes
B Nominal Output Voltage - 230 Volts AC& Distortion -Less then 2% Yes
C 1 KVA Online UPS, 60 minutes back up - 25 No's, Make: APC / NUMERIC / POWERONE Yes
D Output Frequency (sync to mains) - 50Hz +/- 3 Hz Yes
E Topology - Double Conversion Online Yes
F Waveform type - Sine wave Yes
G Built-in Bypass Yes
H With Maintenance-free sealed battery with all accessories like nuts, bolts, screws and fixing frame. Yes
I Typical recharge time - 1.5 hour (s) Yes
J Interface Port(s) - RJ-45 10/100 Base-T , RJ-45 Serial , Smart-Slot , USB Yes
K Control panel - Multi-function LCD status and control console Yes
L Audible Alarm - Multi-function LCD status and control console Yes
M Warranty - 3 years repair for UPS (repair/replacement) and 2 years for battery Yes
18 COMPUTER SYSTEM FOR PC BASED OPERATOR CONSOLE AND ADMINISTRATION & MAINTENANCE Yes
A Number of computer required - 3 ( 2 -desk tops for operator console, 1- laptop for system administration and maintenance) Yes
B Make: DELL,HCL , LENOVO or HP Yes
C Desktop With Tower cabinet Yes
D lntelocta core processor 2.2 CHz or higher Yes
E 8 GB RAM or Higher Yes
F I TB HDD or higher Yes
G Key Board, Optical Mouse Yes
H Network Ethernet Card / On-board NIC Support Yes
I Licensed Microsoft Windows OS of latest version having compatibility with system software. Yes
J 22 inch TOUCH SCREEN LED Color Monitor,DVD Writer Yes
K LAPTOP : INTEL CORE i5 OR HIGHER, TOUCH SCREEN, 8 GB RAM OR HIGHER, 1TB HDD, 256 GB SSD OR HIGHER, 15 Yes
INCH COLOR MONITOR, MAKE: DELL / HCL / LENOVO / HP
19 MAIN DISTRIBUTION FRAME & ACCESSORIES Yes
A The MDF along with all accessories shall be supplied, installed and commissioned satisfactorily. Yes
B The scope includes Supply, erection, testing and commissioning of LSA-PLUS disconnection modules. Yes
C Fitted with integration Protection Magazine (lPM) on all ports and stainless steel back mount with cover on these modules. Yes
D Jumper wires guide should be available in the MDF Yes
E Preferred Make: ADC KRONE Yes
F Interconnecting cables between system and MDF as per site requirement to be supplied and routed through metal channel (as per cable Yes
size)
20 SAFETY PROVISIONS Yes
A Adequate protection shall be provided in order to minimize fault conditions and to prevent the following: Yes
A1 Hazardous voltages being encountered by operators and service personnel during normal operation and/or minor servicing of the Yes
equipment.
A2 Inadvertent contact with normal telephone network voltages by operators and service personnel, in order to minimize discomfort to the Yes
user and to safeguard the installation.
A3 Hazardous voltages which may appear on the network during abnormal conditions,e.g. lightning etc., from reaching any user- Yes
accessible part of the Switching systems.
B Electromagnetic compatibility, The equipment should operate satisfactorily in the presence of electromagnetic fields in the frequency Yes
ranges 50 kHz - 2000 MHz.
C Suitable Lighting arrester and Earthing should be supplied and installed by the supplier. Yes
21 PRE DISPATCH INSPECTION Yes
A The new Tele.Exchange will be inspected by CGM/EFA or his authorized representative at firm premises. Yes
B The supplier/manufacturer shall intimate the readiness of the Tele.Exchangeat least one month in advance. Yes
C Inspection call letter includes pre inspection report of the inspection carried out by the manufacturer. Yes
D All facilities for inspection shall be provided by the supplier/manufacturer. Yes
E The inspection note (PDI clearance) will be issued after inspecting the new telephone exchange. Yes
22 DISPATCH Yes
A Supplier/manufacturer shall dispatch the Exchange duly packed as required. Yes
B Incase of damage during transit, the damaged items are to be replaced by the supplier at free of cost. Yes
23 ERECTION AND COMMISSIONING Yes
A The erection and commissioning of the Telephone Exchange shall be done by the supplier. Any breakage/damage occurred during Yes
erection and commissioning shall be replaced/rectified free of cost by the supplier.
B The electrical power shall be provided by EFA up to one point near the Exchange. Further interconnecting work should be done by the Yes
supplier.
C All material including special tools and equipments if any required for the installation of the exchange shall be supplied in sufficient Yes
quantities so that the installation process is smooth. Any defective components, assemblies, sub-systems found during installations
shall have to be replaced immediately without any delay.
D Laying of associated cables from IP PBX System to MDF, interfacing with existing field wires, termination and interfacing of cables, Yes
installation of all the MDF along with accessories, including Jumper cables at EFA.
E All the distribution points shall be labeled properly and documented. Cable schedule and wiring chart for MDFs to be provided after Yes
completion of wiring / cabling work.
F Provisioning of tools. accessories, lugs, power cables etc. required for the installation & commissioning is the responsibility of the Yes
supplier
24 SPARES/ SUPPORT Yes
A "The supplier should furnish a list of minimum maintenance spares running for two years.The same list of spares to be quoted Yes
separately. The supplier should have their own service centre in and around Chennai for providing round the clock service support for
the exchange.The supplier should be able to position required spares within 24 hours of lodging complaint / intimation of problem and
maintain Break down time below 6 hours.
25 FOLLOWING DOCUMENTS ARE TO BE PROVIDED BY THE SUPPLIER. Yes
A Detailed Connectivity Diagram - 3 SETS Yes
B Dial plan Scheme Yes
C System Configuration Details (Client Specific ) & License details - 3 SETS Yes
D System Manuals - 3 SETS Yes
E Programing guide- 3 SETS Yes
F Maintenance manual -3 sets Yes
G Diagnostics manual - 3 sets Yes
26 OFC CABLE WORK Yes
Scope of supply & Scope of of work of OFC for new telephone exchange is attached as Anexure - I Yes
Warranty Yes
27 A All the supplied hardware / equipment & software shall be covered under a comprehensive-onsite Warranty for one year. Warranty Yes
period shall start from the date of final acceptance of the IP PBX System.
S Any warranty period available from OEM in excess of one year must also be passed to EFA at no extra cost along with all necessary Yes
certificates. Part acceptance/part extension is not acceptable. The warranty shall cover replacement of defective parts. modules and free
software upgrades. ln case of delay beyond 7 days for replacement/repair, if any warranty period will be extended accordingly.
C The supplier should have their authorized distributor in and around Chennai for providing round the clock service support for the Yes
exchange. Firm should provide spare and service support for minimum 10 years after expiry of warranty period.
D Vendor shall agree to accept comprehensive AMC requirement of EFA for the offered complete IP-PBX System including UPS, Yes
operator console and Call billing software for the post warranty period for minimum ten years.
28 TRAINING Yes
During installation, on site training to be provided to minimum 2 persons. After successful commissioning of the said ip - epabx Yes
Exchange training in respect of operation and maintenance to be provided to minimum 4 persons for a period of minimum 5 days.
29 FINAL ACCEPTANCE Yes
A Installed Telephone exchange shall be successfully commissioned by the firm as per specifications mentioned in the supply order. All Yes
the features / options / capacity of the telephone exchange shall be proved to EFA. After successful commissioning of telephone
exchange, performance of the installed and commissioned exchange will be monitored for a period of 30 days. During this period
telephone exchange and its accessories have to function without any major breakdown. FINAL ACCEPTANCE CERTIFICATE
WILL BE ISSUED BASED ON THE 30 DAYS PERFORMANCE OF THE EXCHANGE.
B Existing telephone exchange facility should not be disturbed and should be live till new telephone exchange start to function. Yes
Minimum switch over period should be less than 03 days. Switch over period will be decided by CGM / EFA.
ANNEXURE - I Yes
Scope of Supply & Scope of Work of OFC for New Telephone Exchange Yes
1 New 24 core Armoured Optical Fibre cable to be laid from Telephone Exchange to all the Shops (Sections) including road crossing Yes
and concrete area and hard soil etc.. Without causing any damage to power cables, Water supply pipe lines and EFA /ITC OFC cables
if any, Excavation should be done manually only.
2 Supply and Laying of 24 core outdoor armoured single mode Optical Fibre Cable for the backbone connectivity of all indoor switches Yes
to the control Room - 4990 Metres. MAKE: Finolex/ Birla VTL//DELTON
3 The direct core connectivity to all the sections or buildings to be ensured. Yes
4 Connectivity to be proved between both the ends and proper installation and Configuration to be carried out. Yes
5 A visible concrete marker to be provided at the distance of 15 feet at regular intervals throughout the cable laying area. Yes
6 OFC cable should be laid at the depth of 4 feet from the ground level with HDPE Pipe and brick to be placed on the top of HDPE pipe Yes
before filling earth work and site clearance to be done by firm after completion of work.
7 Any joints of cable and physically damaged cable is not acceptable. Yes
8 Each place where OFC is provided should be terminated and connected to the required port of switches via media converter. Yes
9 Supply and installation of 32mm HDPE pipe for mechanical protection to OFC cables to be provided for required length (Approx. Yes
4500 mtrs).
10 Termination branch out from these switches to different locations to be completed in all aspects. Yes
11 Same numbers of port switches to be provided as mentioned in the block diagram.(block diagram is enclosed) Yes
12 All the managed/unmanaged switches are to be placed with proper racks with lock and key types. Yes
13 Switch configuration and connections should be described or labelled on the panel. Yes
14 Scope includes rack, switch, jack panel, LTU installation and configuration along with fibre plicing and rack dressing – 25 locations as Yes
mentioned in Block Diagram.
15 Supply, installation and splicing of 3 metres SC SM Duplex Fibre patch card with LConnectors – 60 nos. Yes
16 Supply installation and splicing of 24 port rack mountable fully loaded fibre LTU including 24 nos of fibre SCSM Pigtail simplex Yes
(1metre) + SC Duplex adapter plate, SCSM simplex coupler and splice tray – 25 nos.(Make: D – Link/Tejas/Netgear or Eqvt.)
17 Supply and installation of Gigabit converter pair – 24 nos.(Make: D – Link/Tejas/Netgear or Eqvt.) Yes
18 Supply and installation of 24 port L2 managed Gigabit switch with min 2 SFP ports populated with 2 nos of single mode SFP Yes
modules – 24 nos..(Make: D – Link/Tejas/Netgear or Eqvt.)
19 Supply and installation of 24 ports L2 semi managed fibre switch Populated with single mode SFP modules - 02 nos.(Make: D – Yes
Link/Tejas/Netgear or Eqvt.)
20 Supply and installation of 9U rack wall mount with Fan-1 no +cable manager -1No +PDU-1 no+ Hardwarepkt – 1no – 24nos.(Make: Yes
Netrack/Valrack/D link/MRS or Eqvt.)
21 C. 42 U rack to be supplied- 01 no.(Make: Netrack/Valrack/D link/MRS or Eqvt.) Yes
22 Supply and laying of 3 core 1.5 sq.mm PVC insulated and PVC sheathed 650/1100 V grade copper conductor round flexible cables Yes
as required including giving necessary connections for providing power supply to all network switches and accessories wherever
necessary – 250 metres approximately.
23 Supply and fixing of 25mm size of PVC conduit / casing and capping along with all required accessories as required for drawing of Yes
cables – 500 metres approximately.
24 CAT-6 UTP Cable conforming to relevant standards through the existing conduit and giving connections as required – 2500 metres. ( Yes
Make: D link/Finolex/Delton/Molex or Eqvt.)
25 Scope includes fixing cum termination of information of outlet, termination of rack end, fixing of patch panel labelling connectivity Yes
Testing & Documentation.
26 Vendors should submit their offers keeping this goal in view and any/all Additional items/services felt necessary to accomplish the Yes
aforesaid Objective and target roles need to be explicitly mentioned and quoted (unit price quantity and amount)
27 This is a whole job, it has to be completed and handed over to EFA on or before specified time from the date of placement of supply Yes
order. Any other work which is not mentioned in the scope but required for completion of the whole job will have to be undertaken by
the firm without additional cost.
28 After completion of whole job, the work completed should match with the Lines and ports mentioned in the enclosed block diagram. Yes
29 Firm can visit the site for estimating the quantity of material, length of cable required etc. any other assessment after receiving of TE. Yes
30 Work should complete within 90 day’s from the date of supply order release. Yes
PRE QUALIFICATION CRETERIA FOR PROCUREMENT OF NEW TELEPHONE EXCHANGE AND SUPPLY & Yes
LAYING OF OFC AT ENGINE FACTORY AVADI
1 OEM(IP PBX) – Certificate of Incorporation in India Documentary evidence should be submitted Yes
2 OEM MAF : mentioning the BID number with product warranty of 1 year and product life span of min 7 years of IP EPABX with Yes
accessories
3 OEM must have ISO certificates for manufacturing facility of product or relevant valid certificate should be submitted Yes
4 OEM / Authorized Dealers should have local service/ Support center in Chennai and Proof of service center Agreement with OEM in Yes
Last 3 years documentary evidence should be submitted
5 Escalation matrix and contact details for the higher-level authorities for OEM support Yes
6 VALID Certificates like TEC and all type of certificates for other items should be submitted for IP PBX system and products Yes
7 Bidder should have Office at Chennai/Chengalpattu/Kanchipuram and worked for at least 5 years – Relevant documents to be Yes
submitted.
8 OEM / Bidders should have minimum 03 Installations in Government / PSU / Customers in India for the past 7 years. Relevant Yes
documents like S.O Copy / COMMISSIONING REPORTS / PERFORMANCE CERTIFICATES copies to be submitted.
9 Firm should ensure and produce MII declaration on % for their products from the respective OEM and the same should be submitted. Yes
(b) TheArbitrationshallbeasperArbitrationAct1996oranystatutorymodificationthereof.
© ThevenueofArbitrationshallbeChennai.
3.5.2 FORPUBLICENTERPRISES/GOVT.DEPARTMENTS:Inthe eventofanydisputeordifferencerelatingto theinterpretationand Yes
applicationoftheprovisionsofthiscontract,alldisputes(otherthanthoserelatedtotaxationmatters)betweenCPSEsinterse
andotherGovernmentdepartments/Organizationsshall betaken upbyeitherpartyforresolutiononlythroughtheAMRCD.(Ref-
Min.ofHI&PEOMNo.DPE-GM-05/0003/2019-FTS-10937dt.20/02/2020).The otherprovisionsofthe AMCRD guidelinesdated 22-05-
2018willremainunchanged.
3.6 Penaltyforuseofundueinfluence:Thesellerundertakesthathehasnotgiven,offeredorpromisedtogive,directlyorindirectly,anygift,consideration,r
eward,commission,fees,brokerageor inducementto any person
inserviceoftheBuyerorotherwiseinprocuringtheContractsorforbearingtodoorforhavingdoneorforbornetodoanyactinrelationtotheobtainingorexe
cutionofthepresentContractoranyotherContractwiththeGovernmentofIndiaforshowingorforbearingtoshowfavourordisfavourtoanypersoninrelat
iontothepresentContractoranyotherContractwiththeGovernmentofIndia. Anybreachofthe aforesaidundertakingbythe
Selleroranyoneemployedbyhimoractingonhisbehalf(whetherwithorwithouttheknowledgeoftheSeller)orthecommissionofanyoffers bythe Seller
oranyoneemployedbyhimoractingonhisbehalf,asdefinedinChapterIXoftheIndianPenalCode,1860orthePreventionofCorruptionAct,1986oranyo
therActenactedforthepreventionofcorruptionshallentitletheBuyertocancelthecontractandalloranyothercontractswiththeSellerandrecoverfromth
eSellertheamountofanylossarisingfromsuchcancellation.AdecisionoftheBuyerorhisnomineetotheeffectthatabreachoftheundertakinghadbeenco
mmittedshallbefinalandbindingontheSeller. Givingorofferingofanygift,bribeorinducementoranyattemptatanysuchactonbehalfofthe
Sellertowardsanyofficer/employeeoftheBuyerortoanyotherpersoninapositiontoinfluenceanyofficer/employeeoftheBuyerforshowinganyfavouri
nrelationtothisoranyothercontract,shallrendertheSellertosuchliability/penaltyastheBuyermaydeemproper,includingbutnotlimitedtotermination
ofthecontract,impositionofpenaldamages,forfeitureoftheBankGuaranteeandrefundoftheamountspaidbytheBuyer.
3.7 Agents/Agencycommission:ThesellerconfirmsanddeclarestotheBuyerthattheselleristheoriginalmanufacturerofthestores/provideroftheservicesr
eferredtointhisContractandhasnotengagedanyindividualorfirm,whetherIndianorforeignwhatsoever,tointercede,facilitateorinanywaytorecommen
dtotheGovernmentofIndiaoranyofitsfunctionaries,whetherofficiallyorunofficially,totheawardofthecontracttotheSeller;norhasanyamountbeenpai
d,promisedorintendedtobepaidtoanysuchindividualorfirminrespectofanysuchintercession,facilitationorrecommendation.TheSelleragreesthatifit
isestablishedatanytimetothesatisfactionoftheBuyerthatthepresentdeclarationisinanywayincorrectorifatalaterstageitisdiscoveredbytheBuyerthatth
eSellerhasengagedanysuchindividual/firm,andpaidorintendedtopayanyamount,gift,reward,fees,commissionorconsiderationtosuchperson,party,
firmorinstitution,whetherbeforeorafterthesigningofthiscontract,theSellerwillbeliabletorefundthatamounttotheBuyer.TheSellerwillalsobedebarre
dfromenteringintoanysupplyContractwiththeGovernmentofIndiaforaminimumperiodoffiveyears.TheBuyerwillalsohavearightto
considercancellationoftheContracteitherwhollyorinpart,withoutanyentitlementorcompensationtotheSellerwhoshallinsuchaneventbeliabletorefu
ndallpaymentsmadebytheBuyerintermsoftheContractalongwithinterestattherateof2%perannumaboveone-
yearLIBORrate.TheBuyerwillalsohavetherighttorecoveranysuchamountfromanycontractsconcludedearlierwiththeGovernmentofIndia.
3.8 AccesstoBooksofAccounts:IncaseitisfoundtothesatisfactionoftheBuyerthattheSellerhasengagedanAgentorpaidcommissionorinfluencedanype
rsontoobtainthecontractasdescribedinclausesrelatingtoAgents/AgencyCommissionandpenaltyforuseofundueinfluence,theSeller,onaspecificre
questoftheBuyer,shallprovidenecessary
information/inspectionoftherelevantfinancialdocuments/information.
3.9 Non-disclosureofContractdocuments:Exceptwiththe writtenconsentofthe Yes
Buyer/Seller,otherpartyshallnotdisclosethecontractoranyprovision,specification,plan,design,pattern,sampleorinformationthereoftoanythirdp
arty.
3.10 (v) BiddershallfurnishthesaidEMD/SecurityDepositthroughanyofthefollowinginstruments: Yes
1 Bank DraftorPay Order infavourofthe ``ARMOURED VEHICLESNIGAMLIMITED(AVNL)-EngineFactoryAvadi". Yes
2 AConfirmedGuaranteebyanIndianNationalizedBank,promisingpaymentoftheguaranteedsumtotheBuyer,on Yes
demand,withinthreeworkingdayswithoutanydemurwhatsoeverandwithoutseekinganyreasonswhatsoever.Thedemandforpaymentbythe
BuyershallbetreatedasconclusiveproofforPayment.
(vi) TheEMD/SecurityDepositshallbevaliduptoaperiodoffiveyearsbeyondthebidvalidityspecifiedintheTE(or Yes
subsequentrequestmadebytheBuyerforvalidity extension)orthe completeconclusionofcontractual
obligationstocompletesatisfactionofboththeBidderandtheBuyer,whicheverislater.
(vii) Incasetherearemorethanonebidder,theEarnestMoney/SecurityDepositshallberefundedbytheBuyertothosebidder(s)whosebiddoesnotqualify(do Yes
notqualify)afterthestagesofTEC/TPC,asconstitutedbytheBuyer,immediately
afterarecommendationismadebytheTEC/TPConbid(s)afteranevaluation.
(viii) Nointerestshall bepayableby the Buyerto the Bidder(s) onEarnestMoney/Security Yes
Depositfortheperiodofitscurrency.ix)TheBuyerhasnominated..................(Name&addresstobegiven)asIndependentMonitor(IEM)forthis
Pact
3.11 LiquidatedDamages(LD): Yes
3.11.1 Thetime andthedateofdeliveryofthe P&M stipulatedinthePurchase Order shallbedeemedtobetheessenceofthe Yes
contract,anddeliverymustbecompletednotlaterthanthedatesspecifiedtherein.
3.11.2 Intheeventofseller'sfailuretohavetheP&Moranypart/consignmentthereofwithintheperiodprescribedfordeliveryinthecontract,thebuyermayathi Yes
sdiscretionwithholdanypaymentuntilthewholeoftheplant/machineshavebeensuppliedandthebuyermayalsodeductfromtheseller,LiquidatedDa
magesandnotbywayofpenalty,thesumofThestandardLiquidatedDamagespercentageis0.5%ofthecontractpriceofthedelayedsuppliesperweekor
partthereoffor whichthe delayhasoccurred,subject tomaximumof5%ofthevalueofdelayedsupplies.
© IntheprocurementofP&MmorethanRs.50Lakhsandwhichnotdivisibleinnature,followingprocedureshallbefollowed:- Yes
© Incaseofamaterialbreachthatwasnotremediedwithin45days,theBUYERshall,havinggiventherightoffirstrefusaltotheSELLERbeatlibertytopurch Yes
ase,manufacture,orprocurefromanyothersourceashethinksfit,otherstoresofthesameorsimilardescriptiontomakegood:-1.Suchdefault..ii.In
theeventofthe contractbeingwhollydetermined
the balanceofthe storesremainingtobedeliveredthereunder.
(d) Anyexcessofthepurchaseprice,costofmanufacturer,orvalueofanystoresprocuredfromanyothersupplierasthecasemaybe,overthecontractpriceapp Yes
ropriateto suchdefaultorbalanceshallberecoverablefromtheSELLER.