Final HR L 4 2016 1st

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GAG ECOLLEGE T V E T
PROGRAM, DEPARTMENT OF BUSINESS
EOS ,HUMAN RESOURCE OPERATION LEVEL–IV
Final exam
Total worth
1|Page
Project I (26%)
Directions: each of the following questions is followed by possible alternatives.

Read each of the questions carefully and blacken or write the letter of your choice on
separate answer sheet provided.
1. A key principle of adult learning suggests that adults:
A. Are keenly open to change
B. Tend to be problem centred
C. Do not need theoretical knowledge, just practical applications
D. Prefer a relaxing "lecture style" training delivery
2. The evolution of training activities has moved towards:
A. Specific on the job requirements using technology as the learning coach
B. Time and motion studies
C. Needs driven by productivity and efficiency concerns
D. Identifying opportunities to build intellectual capital
3. The motivational component of self-efficacy:
A. Is when a person believes they can manipulate their environment and control
their fate
B. Is when a person believes they can learn the knowledge and skills and do the
job
C. Relates to the ability to use fine motor skills
4. The diagnostic process of needs assessment often starts with:
A. A job analysis
B. A gap analysis
C. A concern
D. An organizational audit
5. A potential advantage of centralizing the training function is that:
A. Control and economies of scale
B. Customization and ownership
C. Local budget control
6. Training is most effective in resolving:

A. Skill gaps C. Poor motivation
B. Attitudinal problems D. Attendance issues
7. The term which describes long term training which includes a combination of both
On-the-job and in-class training is:
A. Mentorship C. Vestibule training
B. Computer based training D. Apprenticeship
2|Page
Belete, B. 2016 E.C
GAGE University college Assignment for level IV
8. Which item is NOT an example of an indirect training cost?

A. Overtime
B. Increased scrap
C. Room and food charges
D. Low productivity
9. The phrase "transfer of training" refers to:
A. Moving training schedules around to accommodate production concerns
B. Freely sharing written training material with colleagues
C. Acquiring and evaluating skills during a training course
D. Implementing and maintaining new knowledge and skills back in the
Workplace
10. Labor Market adjustment services refers to the stakeholder interests of:
A. Supply side training such as anticipated shortages for particular trades
B. Skill mismatches
C. Those who have difficulty entering or reentering the workforce
D. Those who have suffered a job loss
11. The following is (are) the benefit(s) of training.
A. Increased productivity
B. Reduced accidents
C. Reduced supervision
D. All of the above
12. Demonstration type of training method is used to train
A. Workers
B. Supervision
C. Managers
D. All of the above
13. The following is not a part of lower level management
A. Worker
B. Foreman
C. Supervisor
D. Inspector
3|Page
Belete, B. 2023 E.C
GAGE University college Assignment for level IV
Project II (10%)
Explain the fowling terms briefly? ( 12.5 point)
1. Discuss The Different Types Of Training.

2. Define Training And Development
3. Show the difference and similarities (if any) between the following terms
A. Performance Standards And Performance Gaps
B. On The Job Training And Off The Job Training
4. Mention one advantage of training

Project –III (4%)
Assume you are working in XYZ Company as human resource manager. And you are
required to manage the on-going relationship with a customer, that includes assisting the
customer to articulate their needs, meeting customer needs and managing networks to
ensure customer needs are addressed. And Consider how to Work with Others in Manage
Human Resource Operations, Manage Human Resource Training and Development
Programs As per your job description, you are expected to perform different activities.
Therefore, explain how you perform the following tasks.
Task; Demonstrate how you Manage Human Resource Training and Development
Programs?
4|Page
Belete, B. 2023 E.C

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Directions: each of the following questions is followed by possible alternatives.

6. Training is most effective in resolving:

8. Which item is NOT an example of an indirect training cost?

Explain the fowling terms briefly? ( 12.5 point)

1. Discuss The Different Types Of Training.

4. Mention one advantage of training

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