Company Profile

2024
 TABLE OF
CONTENTS

1 ABOUT US

2 BUSINESS STATEMENT

3 OUR REACH

4 WHY US

5 OUR CORE SOLUTIONS

6 OUR FOCUS AREAS

7 OUR PRODUCTS AND SERVICES

9 HIGH LEVEL SECTORS

10 OUR PRODUCTS

11 CLIENTS

13 CORPERATE SOCIAL RESPONSIBILITY

17 INTERNSHIP PROGRAMS

19 DESIGNATIONS, LICENCES AND CERTIFICATES

ABOUT US

We are a leading Zambian Fintech and ICT company with

a strong track record of working with Government entities
to providing business solutions to the key sectors of the
economy including Banking, Public Sector, Telecoms,
Education, among others.

Our core competencies lie in our ability to create bespoke

solutions for any type of client to address any type of
requirements or needs.

Government, Quasi Institutions and Private Sector use our

products and services for process automation, reporting,
collections, transaction processing & settlements.

1
OUR
We are a customer centric cutting edge technology solutions provider leveraging our unique innovative skills and culture for the benefit of
our stakeholders.

OUR
To be the preferred innovative technology solutions provider in relentless pursuit of service excellence.

OUR

INTEGRITY EFFICIENCY INNOVATION TEAM WORK

This is one of our core belief We are efficient in the way we We build long-lasting innovative Our team works together in a
systems and it ensures that we work and build our systems so solutions to everyday problems. collaborative effort to achieve
are honest and have strong moral that we maximize productivity We pride ourselves on having the common goals and complete
principles in the way that we work with the least amount of greatest minds that come tasks by highlighting their
and deal with all of our respective expense and resources. together to build new methods strengths and seeing how they
clients. and solutions. align with our goals.

2
 OUR REACH
Probase is a trusted partner for organizations seeking
cutting-edge solutions in the ever-evolving digital
landscape of Africa. serving Sub-Saharan Africa with a
wide array of innovative technological services. With
deep market knowledge and a focus on customer
satisfaction.

ZAMBIA SOUTH AFRICA LESOTHO

MALAWI ESWATINI DEMOCRATIC REPUBLIC

OF CONGO(DRC)

From e-Tax system implementations in Lesotho, and consulations in

DR Congo, Digital mobile wallet applications software development in
UGANDA SOUTH SUDAN Malawi and Eswatini, Probase continues playing a huge role in shaping
the technological landscape in Sub-Saharan Africa.

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WHY CHOOSE US
We have the largest collection of clients in the Zambian Market and across Africa
in the public and private sectors. Starting in 2010, the company has seen steady
growth as a strategic service partner and system integrator providing a wide
variety of services. The successes of ProBASE’s E-Tax, E-Pensions and e-NHIMA
systems to name a few have seen the company gradually expand to other
countries with similar requirements such as the Democratic Republic of Congo,
Malawi and Lesotho with the intention of covering even more countries.

Expertise and Experience Tailored Solutions

Quality and Excellence Customer-Centric Approach

Proven Track Record Continuous Innovation

4
 OUR CORE
SOLUTION ADDRESS

$ PAYMENTS & COLLECTIONS

DIGITIZATION / PROCESS
AUTOMATION

TRANSACTION PROCESSING,
ANALYTICS & RECONS

AGGREGATION SERVICES
/ BESPOKE SOFTWARE
DEVELOPMENT

5
 OUR
FOCUS AREAS

Mobile Banking Analytics & AI

• Wallet Banking • Business Intelligence
• Internet Banking • Predictive Modeling
• Artificial Intelligence

Operations & System Integration

Productivity
• Reconciliation • Core Banking
• Enterprise Integration • Insurance
• Micro Finance
• Treasury

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 OUR
PRODUCTS
& SERVICES
From mobile banking to insurance and investment apps,
Fintech has a seemingly endless array of applications. ProBASE
specialises in financial solutions, websites, software and app
development.

REGULATORY DDACC E-BOP CTS ESB E-RECON SYSTEM

REPORTING (Banklink) Electronic Balance of Check trancation Enterprise Service Bus
Direct Debit and Payment system
Credit Clearing

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 E-WORKERS
WCFCB-Accidental
insurance collections /
disbursement

STARTAPP ERP E-MUNICIPALITY E-NHIMA

Enterprise Resource Local Government Health Insurance
Planning System Service payments Collections

GSB SMART PAY E-TAX SHIKOLA PROBASE PAY E-NAPSA E-TOLL E-VOTING
Integrations for Universal bank payment Tax collections Schools fees payments, 3rd party universal Pension & insurance Road tolling & payment Online Elections
Bank and non integration engine management platform payment gateway collections / card platform
Bank institutions & eLearning. with integration disbursement

8
 HIGH LEVEL
SECTORS

BANKING automation Mobile banking App

e-Tolling automation USSD

e-Tax (Customs & Domestic) Internet banking and wallet banking

e- Health Data integrity management system (KYC)

FIC Revenue Assurance System

Non Tax revenue integration (GSB) Payments & Collections

9
OUR
PRODUCTS

Pensions Pensions/ Road Tolling School

Contribution Benefits Management
(Banked & Disbursement System
unbanked)

Payments/ MIS/Analytics e-TAX Branchless

Integration tools for Domestic & Banking
Gateway decision making Customs

Mobile & FISP Funds Transfer Financial

E-Wallet & Cheque Inclusion/
Imaging Switching
clearing System
10
 OUR VALUED CLIENTS
AND PARTNERS

Engineering Institution
of Zambia

11
12
CORPORATE
SOCIAL
RESPONSIBILITY

ProBASE has a long history of giving back to the community, participating

in philanthropic causes, and providing positive social value. It has three
focal areas listed below as:
• Health
• Education
• The vulnerable and socially disadvantaged

13
Refurbishing
UTH WARD A03

OUR CARE HOUSE

OF HOPE ZAMBIA
Donation Towards Children Living With Hydrocephalus

14
CHILDREN CARE AND ADOPTION
SOCIETY OF ZAMBIA
Orphaned & Vulnerable Children

A CHILDREN’S CODING &

ROBOTICS BOOTCAMP
Building The Future Workforce

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INTERNATIONAL
WOMEN’S DAY
Gift Distribution

JEDIDIAH COMMUNITY
SCHOOL
Orphaned & Vulnerable Children

16
INTERNSHIP
PROGRAMS
ProBASE in its bid to develop the local industry has run an
internship program over the last five years and has through
this process employed various youths who have demonstrated
competence and experience. It is our strong belief that the
evolution of the ICT space starts with affirmative actions through
such programs.

17
ROBOTICS AND CODING
INTERSHIP PROGRAM

18
 Designations, Licenses
and Certificates
We use our expertise as a driver for continual improvement. Our
certified processes underpin the work the business undertakes
to ensure our products and services meet and exceed the set
standards, needs and expectations of our clients.

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CONTACT US
Probase Limited Zambia, ZCCM-IH
Office Park, P.O. Box NM42.

+260 976 360 360

+260 967 779 464
+260 977 575 210

exco@probasegroup.com
www.probasegroup.com

Probase International South Africa

220 Witkoppen Street, Paulshof Sandton,
Johannesburg 2192.