PRD-2

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6-1: Introduction

Role in quality Process control is an essential element


management of the quality management system, Organization Personnel Equipment
system and refers to control of the activities
employed in the handling of samples
and examination processes in order
to ensure accurate and reliable testing. Purchasing
Process Information
and
Sample management, discussed in inventory
control management

Chapter 5, and all quality control


(QC) processes are a part of process
control. Documents
Occurrence
and Assessment
management
records
QC monitors activities related to the
examination (analytic) phase of testing.
The goal of QC is to detect, evaluate, Process Customer
Facilities
nd correct errors due to test system improvement service
and
safety
failure, environmental conditions or
operator performance, before patient
results are reported.

What is QC? QC is the part of quality management focused on fulfilling quality requirements
(ISO 9000:2000 [3.2.10]). Simply put, it is examining “control” materials of known
substances along with patient samples to monitor the accuracy and precision of the
complete analytic process. QC is required for accreditation purposes.

In 1981, the World Health Organization (WHO) used the term "internal quality
control" (IQC), which it defined as “a set of procedures for continuously assessing
laboratory work and the emergent results”. The terms QC and IQC are sometimes
used interchangeably; cultural setting and country may influence preferences for
these terms.

In the past few years, "internal quality control' has become confusing
in some settings because of the different meanings that have been
associated with the term. Some manufacturers of test kits for qualitative tests have
integrated "built-in" controls in the design of their kits, which they sometimes refer
to as internal controls. Other manufacturers include their own control materials
with the kits they sell and they refer to these as "internal controls", meaning that
the materials are meant specifically for that manufacturer’s kit. Finally, some people
refer to any quality control materials that are used in conjunction with test runs as
IQC, as in the 1981 WHO definition.

72 Laboratory Quality Management System

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