EN

User Manual
Grid-connected Inverter
STT-15~30KTL-SE(-S)

S U N W A Y S T E C H N O L O G I E S C O . , LT D .
CONTENTS
1 Preface… ……………………………………………………… 5
1.1 Overview… ………………………………………………………………………… 5

1.2 Target Groups… …………………………………………………………………… 5

2 Safety Instructions… ……………………………………… 6

2.1 Safety Notes………………………………………………………………………… 6

2.2 Statement…………………………………………………………………………… 6

2.3 Important Safety Matters………………………………………………………… 7

2.4 Symbols Explanation……………………………………………………………… 8

3 Product Description… ……………………………………… 11

3.1 Basic Features…………………………………………………………………… 11

3.2 Physical Layout… ……………………………………………………………… 12

3.3 Display Interface………………………………………………………………… 15

3.4 Packing List… …………………………………………………………………… 16

4 Installation… ………………………………………………… 19
4.1 Location… ……………………………………………………………………… 19

4.2 Mounting（Standard bracket）… …………………………………………… 21

4.3 Mounting（Including L-shaped plate）…………………………………… 23

4.4 External ground connection… ……………………………………………… 27

4.5 Electrical Connection… ……………………………………………………… 28

4.6 Monitoring Device Installation… …………………………………………… 35

4.7 Meter/RS485/DRED Connection……………………………………………… 36

5 Start and Stop………………………………………………… 41

5.1 Start the Inverter… …………………………………………………………… 41

5.2 Stop the Inverter………………………………………………………………… 41

6 General Operation…………………………………………… 42
6.1 Display Operation… …………………………………………………………… 42

6.2 Country Code (Safety Code) Setting………………………………………… 43

6.3 Auto-Test… ……………………………………………………………………… 44

6.4 Power Quality Response Modes……………………………………………… 45

6.5 Online Monitoring APP… ……………………………………………………… 45

7 Troubleshooting……………………………………………… 46
7.1 Error Message… ………………………………………………………………… 46

7.2 Maintenance… ………………………………………………………………… 50

8 Technical Parameters… …………………………………… 51

 1 Preface

※ 1.1 Overview
This manual is an integral part of Sunways STT-15~30KTL-SE(-S) series three-phase in-

verters (hereinafter referred to as the inverter). It mainly introduces the assembly, instal-

lation, electrical connection, maintenance and troubleshooting of the products. Before

installing and using the inverter, please read this manual carefully, understand the safety
Attention
information and be familiar with the functions and characteristics of the inverter.

The products, services or features purchased are subject to the commercial contracts

and terms of Sunways technologies Co., Ltd. All or part of the products, services or ※ 1.2 Target Groups

features described in this document may not be within purchased. Unless otherwise This manual is applicable to the electrical installers with professional qualifications and

agreed in the contract, the Company shall not make any express or implied declara- end-users. If there are any problems in the installation process, please call Sunways ser-

tion or guarantee of the contents of this document. vice telephone at +86 400-9922-958 or email Sunways at service@sunways-tech.com for

consultation.

Due to product version upgrades or other reasons, the contents of this document will

be updated periodically. Unless otherwise agreed, this document serves only as a

guide to use, and all statements, information and recommendations in this document

do not constitute any express or implied guarantee.

4 5
 2 Safety Instructions trained personnel.

④ Damages caused by failure to comply with the instructions and safety warnings in this

※ 2.1 Safety Notes document.

① Before installation, please read this manual carefully and follow the instructions in this ⑤ Damages of running in an environment that does not meet the requirements stated in

manual strictly. this document.

② Installers need to undergo professional training or obtain electrical related profession- ⑥ Damages caused by operation beyond the parameters specified in applicable technical

al qualification certificates. specifications.

③ When installing, do not open the front cover of the inverter. Apart from performing ⑦ Damages caused by unauthorized disassembly, alteration of products or modification

work at the wiring terminal (as instructed in this manual), touching or changing compo- of software codes.

nents without authorization may cause injury to people, damage to inverters and annul- ⑧ Damages caused by abnormal natural environment (force majeure, such as lightning,

ment of the warranty. earthquake, fire, storm, etc.).

④ All electrical installations must conform to local electrical safety standards. ⑨ Any damages caused by the process of installation and operation which don't follow

⑤ If the inverter needs maintenance, please contact the local designated personnel for the local standards and regulations.

system installation and maintenance. ⑩ Products beyond the warranty period.

⑥ To use this grid-connected inverter for power generation needs the permission of the

local power supply authority. ※ 2.3 Important Safety Matters

⑦ The temperature of some parts of the inverter may exceed 60° C during operation. To Table below shows the symbols that may appear in this document and their definition:

avoid being burnt do not touch the inverter during operation. Let it cool before touching

it. Dangerous situation, if not avoided, it could result in death or serious personal injury.

⑧ When exposed to sunlight, the PV array generates dangerous high DC voltage. Please
Danger
operate according to our instructions, or it will result in danger to life.

Potentially dangerous situation, if not avoided, may result in death or serious personal
※ 2.2 Statement injury.

Sunways Technologies Co.,Ltd. has the right not to undertake quality assurance in any of Warning

the following circumstances:

① Damages caused by improper transportation. Potentially dangerous situation, if not avoided, may result in moderate or minor person-
al injury.
② Damages caused by incorrect storage, installation or use.
Caution
③ Damages caused by installation and use of equipment by non-professionals or un-

6 7
 2.4.2 Symbol on the Inverter nameplate

The safety warning information about equipment or environment, to prevent equipment

damage, data loss, equipment performance degradation or other unpredictable results.

Attention
The inverter cannot be disposed of with household waste.

Symbol highlights important information, best practices and tips, etc.

Note
Please read the instructions carefully before installation.

※ 2.4 Symbols Explanation

This chapter mainly elaborates the symbols displayed on the inverter, nameplate and
Do not touch any internal parts of the inverter until 5 mins after being disconnected from
packing box.
the mains and PV input.

2.4.1 Symbols on the Inverter

CE mark, the inverter complies with the requirements of the applicable CE guidelines.

Inverter status indicator.

TUV certification.

Inverter running indicator.

Danger. Risk of electric shock!

Grounding symbol, the inverter casing needs to be properly grounded.

The surface is hot during operation and no touch is allowed.

8 9
 3 Product Description
Electric shock hazard, live parts, risk of electric shock, do not touch.
※ 3.1 Basic Features

3.1.1 Function
The Sunways STT-15~30KTL-SE(-S) series inverter is a three-phase grid-connected PV inverter which
2.4.3 Symbol on the Packing box used to efficiently convert the DC power generated by the PV string Into AC power and feed it into the

grid.

3.1.2 Models

Handle with care. The STT-15~30KTL-SE(-S) series inverter includes 5 models which are listed below:

STT-15KTL-SE-S, STT-15KTL-SE, STT-20KTL-SE, STT-25KTL-SE, STT-30KTL-SE

3.1.3 Applicable grid type

The applicable grid types for the Sunways STT-15~30KTL-SE(-S) series are TN-S, TN-C, TN-C-S, IT and TT.
This side up.
When applied to the TT grid, the voltage of N to PE should be less than 30V.For more details please see Fig-

ure3-1:

TN-S TN-C TN-C-S

Transformer Transformer Transformer
Keep dry.

Sunways Sunways Sunways

Stacked layers. STT Series STT Series STT Series

TT IT
Transformer Transformer

Sunways Sunways
STT Series STT Series

Figure 3-1 Applicable grid types

10 11
 3.1.4 Storage conditions 3.2.3 Inverter Bottom View

① Inverter must be stored in its original packaging.

② The storage temperature and humidity should be in the range of -30℃ and+ 60℃ , and COM2-1

less than 90%, respectively.

175mm
COM1
COM2-2

③ If a batch of inverters needs to be stored, the height of each pile should be no more

than 6 levels.

※ 3.2 Physical Layout DC Switch (Optional) Back Rail Com2 Port

(Optional)
DC Input Terminal Com1 Port AC Output Terminal
3.2.1 Inverter front view
550mm STT-15KTL-SE-S

Logo
410mm

Display

STT-15KTL-SE STT-20~25KTL-SE

Figure 3-2 Front view

3.2.2 Inverter side view

175mm

STT-30KTL-SE
410mm

Figure 3-4 Bottom view

Name
Name
Plate
Plate
Wiring terminals are at the bottom of the inverter, as shown in the table below.

Item Terminal Note

1 DC Input terminal PV connector

2 COM 1 Port WiFi/LAN/GPRS/4G device connector
STT-15~25KTL-SE STT-30KTL-SE
3 COM 2 Port RS485/DRED connector

Figure 3-3 Side view 4 AC Output Terminal Used for AC output cable connection

12 13
 3.2.4 Inverter back view ※ 3.3 Display Interface

Back Rail

sunways

Vent Valve

STT-15KTL-SE
Figure 3-6 Display interface

Item Indicator Status Description

Off No input voltage detected or input voltage is too low.

Slow flashing Inverter powered on, waiting for the grid connection.
Power
1
Indicator
Quick flashing Inverter detected grid power and entered self-test status.

On Normal, grid-connected and power generated.

STT-20~25KTL-SE STT-30KTL-SE
An alarm or faults detected, specific fault information can be
On
viewed from the display.
Figure 3-5 Back view
Off The inverter is running normally.
Alarm
2
Indicator The monitoring device is not connected to the router or is not
Slow flashing
connected to internet.

The monitoring device is connected to the router or connected to

Quick flashing
internet but not connected to the server.

14 15
 PV Terminal×2 ③ Monitoring Device×1(Optional)
Item Indicator Status Description

On Display the inverter operating information.

OLED
3
Display If the button pressed without any response, the screen is faulty or
Off
not well connected.

Switch OLED display information and set parameters by short

4 Button Physical button
press and long press.

※ 3.4 Packing List

The package of the inverter includes the following accessories. Please check whether the

accessories in the packing box are complete when receiving the goods. See Figure 3-7 for
AC Terminal×1 Ground Terminal×1
the packing list.

Inverter×1① Wall Bracket×1

6Pin Terminal×1 ④ L-shaped Plate(Optional) ⑤

Expansion Bolt×5 3Pin Terminal×1 ②

L-shaped Plate x1，screw x3

16 17
 User Guide 4 Installation

※ 4.1 Location
Quick
User Guide The Sunways STT-15~30KTL-SE(-S) series inverters designed with IP66 protection enclo-
Manual
(Electronic File) sure for indoor and outdoor installations. When selecting an inverter installation location,
Inspection
Report the following factors should be considered:

① The wall on which the inverters mounted must be able to withstand the weight of the

inverter.
Figure 3-11 Packing list
② The inverter needs to be installed in a well-ventilated environment.

③ Do not expose the inverter directly to strong sunlight to prevent excessive temperature

① Please refer to the actual product for variations in appearance by model. operation. The inverter should be installed in a place with shelter to prevent direct expo-

sure to sunlight and rain.

② Export limitation & control version 2pcs; RS485 and DRED version 1 pcs (This connector

already pre-installed inside the inverter). ④ Install the inverter at eye level for easy inspection of screen data and further mainte-

③ STT-15KTL-SE-S 2pcs/STT-15~30KTL-SE 4pcs. nance.

⑤ The ambient temperature of the inverter installation location should be between -30℃
④ DRED version only (This connector already pre-installed inside the inverter).
and 60℃ .
Note ⑤ L-shaped plate is optional, select according to needs.
⑥ The surface temperature of the inverter may reach up to 75℃ . To avoid risk of burns,

do not touch the inverter while it's operating and inverter must be installed out of reach-

ing of children.

4.1.1 Installation location

Recommended installation location of the inverter, as shown in Figure 4-1:

Figure 4-1 Recommended installation location

18 19
 ※ 4.2 Mounting（Standard bracket）

4.2.1 Wall bracket installation

Do not put flammable and explosive articles around the inverter.
Dimensions of wall bracket, see Figure 4-4:
Warning

300mm 300mm

4.1.2 Installation Spacing

The requirements for inverter installation spacing are shown in Figure 4-2: 150mm 150mm 150mm 150mm

150mm

150mm
500mm

500mm
150mm 140mm

300mm 300mm 300mm

STT-15~25KTL-SE STT-30KTL-SE

Figure 4-4 Dimensions of wall bracket

① Use the wall bracket as the template to mark the position of 5 holes on the wall. See
500mm
500mm

Figure 4-5 for details:

Figure 4-2 Recommended installation spacing

4.1.3 Installation Angle

The installation angle of the inverter is recommended as shown in Figure 4-3:

Figure 4-5 Marking hole position using installation bracket

Figure 4-3 Recommended installation angle

20 21
 ② Use an electrical driller with 10mm diameter bit to drill 5 holes in the wall with 80mm

depth.

Before drilling, make sure to avoid any buried water tube and electric wires in the wall.

Warning

③ Insert the expansion tubes into the holes and tighten them, then fix the bracket onto

the wall with expansion screws by using a cross screwdriver, as shown in Figure 4-6:
STT-20~25KTL-SE STT-30KTL-SE

Figure 4-7 Mounting the inverter

※ 4.3 Mounting（Including L-shaped plate）

4.3.1 Wall bracket installation

Dimensions of wall bracket, see Figure 4-8:

Figure 4-6 Fixing the wall bracket

300mm 300mm

4.2.2 Mounting the inverter

Lift the inverter, hang the back rail on the fixed wall bracket carefully. See Figure 4-7 for details: 150mm 150mm 150mm 150mm

150mm

150mm
150mm 140mm

STT-15~25KTL-SE STT-30KTL-SE

Figure 4-8 Dimensions of wall bracket

① Use the wall bracket as the template to mark the position of 5 holes on the wall. See
Figure 4-9 for details:
STT-15KTL-SE

22 23
 ④ Insert the expansion tubes into the holes and tighten them, then fix the bracket onto

the wall with expansion screws by using a cross screwdriver, as shown in Figure 4-11:

Figure 4-9 Marking hole position using installation bracket

Figure 4-11 Fixing the wall bracket

② Bracket assembly

Prepare the two M5 screws and L-shaped plate in the accessory bag, then fix the L-shaped
plate to the mounting bracket.

Figure 4-10 Bracket assembly

③ Use an electrical driller with 10mm diameter bit to drill 5 holes in the wall with 80mm depth.

Before drilling, make sure to avoid any buried water tube and electric wires in the wall.

Warning

24 25
 4.3.2 Mounting the inverter ※ 4.4 External ground connection

Lift the inverter, hang the back rail on the fixed wall bracket carefully. Screws the inverter to

the L-shaped plate (The lock is purchased separately). See Figure 4-12 for details:
Do not connect the N-wire as a protective ground wire to the inverter casing. Otherwise,
it may cause electric shock.

Danger

Good grounding is good for resisting surge voltage shock and improving EMI perfor-
mance. Inverters must be well-grounded.
For a system with only one inverter, the PE cable needs to be grounded.
For a multi-inverter system, all inverters PE wires need to be connected to the same
Attention
grounding copper bar to ensure equipotential bonding.

Ground terminal connection steps:

① The external grounding terminal is located in the lower right side of the inverter.

② Fix the grounding terminal to the PE wire with a proper tool and lock the grounding

terminal to the grounding hole in the lower right side of the inverter, as shown in Figure

4-13.
Figure 4-12 Mounting the inverter ③ The cross-sectional area of the external grounding cable is 4mm2.

Figure 4-13 Grounding terminal connection

26 27
※ 4.5 Electrical Connection 2.DC connector assembly procedure

① Select the appropriate photovoltaic cable:

A high voltage in the conductive part of the inverter may cause an electric shock. When
installing the inverter, make sure that the AC and DC sides of the inverter are completely
Cable type Traverse area (mm²)
de-energized.
Danger

Range (mm2) Recommended value (mm2)

General photovoltaic

Do not ground the positive or negative pole of the PV string, otherwise it will cause seri- cable
2.5-4.0 4.0
ous damage to the inverter.

Warning

② Peel off the DC cable insulation sleeve for 7 mm, as shown in Figure 4-14:
Static may cause damage to the electronic components of the inverter. Anti- static mea-
sures should be taken during installation and maintenance.

Warning
Wire Traverse area 2.5-4mm2 7mm

Do not use other brands or other types of terminals other than the terminals in the ac-
cessory package. Sunways has the right to refuse all damages caused by the mixed-use
of terminals.
Attention
Figure 4-14

Moisture and dust can damage the inverter, ensure the cable gland is securely tightened
during installation. The warranty claim will be invalidated if the inverter is damaged as a ③ Disassemble the connector in the accessory bag, as shown in Figure 4-15:
result of a poorly connected cable connector.
Attention

+
4.5.1 Inverter PV string connection

1. The following must be considered when making electrical connections to the inverter: -
① Disconnect the AC breaker switch on the grid side.
Figure 4-15
② The DC switch of the inverter must be turned to the "OFF" position.

③ For best practice, ensure PV modules of the same model and specifications are connected ④ Insert the DC cable through the DC connector nut into the metal terminal and press the ter-
in each string. minal with a professional crimping plier (pull back the cable with some power to check if the

④ Make sure the maximum output voltage of each PV string does not exceed 1100V. terminal is well connected to the cable), as shown in Figure 4-16:

28 29
 Crimping Plier

2-1
COM

2-2
COM

1
COM

Figure 4-16

⑤ Insert the positive and negative cables into the corresponding positive and negative con- Figure 4-18
nectors, pull back the DC cable to ensure that the terminal is tightly attached in the connec-

tor. 4. Seal the unused PV terminals with the terminal caps.

⑥ Use an open-end wrench to screw the nut to the end to ensure that the terminal is well 5. System Layout of Units without Integrated DC Switch

sealed, as shown in Figure 4-17: Local standards or codes may require that PV systems are fitted with an external DC

switch on the DC side. The DC switch must be able to safely disconnect the open-circuit

Open-end Wrench voltage of the PV array plus a safety reserve of 20%. Install a DC switch to each PV string

to isolate the DC side of the inverter. We recommend the following electrical connection,

as shown in Figure 4-19:

Inverter
Figure 4-17
Grid
DC Switch
DC INPUT AC OUTPUT

① Before assembling the DC connector, make sure that the cable polarity is correct. + -
AC Breaker
- +

② Use a multimeter to measure the voltage of the DC input string, verify the polarity of
Warning the DC input cable, and ensure that each string voltage is within 1000V.
PE
L3
L2
L3
N

To grounding electrode
PE
3. Insert the positive and negative connectors into the inverter DC input terminals respec-

tively, a click sound should be heard if the terminals are well connected, as shown in Fig-

ure 4-18: Figure 4-19

30 31
 4.5.2 Connection of AC output ② According to the table above, select an appropriate cable, peel the insulation sleeve of

AC cable off for 50mm, and peel off the end of 3L /PE / N wires for 8mm, as shown in Fig-
Before connecting to the power grid, make sure that the power grid voltage and frequen-
ure 4-21:
cy meet the requirements of the inverter. See technical parameters for details.

This inverter includes an integrated residual current device (RCD).

If an external residual current device (RCD) is used, a device of type (A/AC etc.) should be

used, with a tripping current of 300mA or higher. Wire Diameter:13-18mm

St r i p Lengt h:8mm
The recommended cable and AC switch for the Sunways STT-15~30KTL-SE(-S) series three

phase inverter are shown in the following table:

50mm
Model STT-15K STT-20K STT-25K STT-25K

Coper Cable 6-10mm2 8-10mm2 8-10mm2 10-16mm2

Breaker 32A 40A 50A 63A Figure 4-21

③ Insert the stripped end of the five wires into the appropriate hole of the terminal head

by following the rules: yellow green wire to PE port, red or brown fire wires to L ports (no
An AC breaker must be connected on the AC side of the inverter.
requests for the sequence of three fire wires), and blue or black wire to the N port. Please
Any loads cannot be connected to the inverter without the AC breaker.

Warning try to pull out the cable to make sure it is well connected. As shown in Figure 4-22:

1. AC connector connection steps

① Take the AC connector out of the accessory bag and disassemble it, as shown in Figure
Al l en Ke y
4-20:

Ca ble Gla nd T h rea ded Slee ve AC Term in al Head

Figure 4-20 Figure 4-22

32 33
 ④ According to the arrow direction push the threaded sleeve to make it connected with ※ 4.6 Monitoring Device Installation
the AC terminal head and then rotate the cable gland clockwise to lock it, as shown in fig- Sunways STT-15~30KTL-SE(-S) series three phase inverter supports WIFI, GPRS, LAN, 4G
ure 4-23: and RS485 communication.

Plug the WIFI, LAN, 4G or GPRS module into the COM1 port in the bottom of inverter (as

shown in Figure 4-25). A slight "click" sound during the installation represents that the

assembly is in place.

COM2-1

COM2-2

Figure 4-23

2. Connect the AC connector to the inverter AC terminal, and rotate the AC connector
-1
COM2

2
COM2-

1
COM

buckle clockwise until its tight enough. As shown in figure 4-24:

Figure 4-25 Monitoring device installation

1. The 4G and GPRS version module does not need to be configured.

2. The WiFi version module needs to be configured to the router for the first installation.
If the router name or password are changed, the WiFi dongle will need to be reconfig-
ured. For details, please refer to the [QUICK INSTALLATION GUIDE] which is attached to
the accessory bag.
3. If DHCP is enabled on the router, the LAN version module does not need to be config-
ured. Otherwise, please refer to the [QUICK INSTALLATION GUIDE] which is attached to
Note
the accessory bag.

Do not touch the waterproof plug in the card slot except for replacing the SIM card. In

Figure 4-24 Connect the AC connector that case, please make sure the card slot is completely sealed by the weatherproof plug
after replacing the SIM card. Any damages caused by improper waterproof plug place-

Attention ment, will void warranty.

34 35
※ 4.7 Meter/RS485/DRED Connection The communication wiring diagram of STM and STT-15~30KTL-SE(-S) three-phase

grid-connected inverter, as as shown in Figure 4-27:

4.7.1 Terminals definition

Inverter communication ports are located at the behind of the COM2 plate at the bottom

and include RS485 port (used for Meter or Datalogger connection), and DRED port, as

shown in Figure 4-26:

COM2-1

Port 1 Port 2 COM2-2

1 1
2 2
3 3

1
Figure 4-27
COM2-1

2
3
Port 3
COM2-2
4
5
The communication wiring diagram of STK and STT-15~30KTL-SE(-S) three-phase
6
grid-connected inverter, as shown in Figure 4-28:

Figure 4-26

Port 1 Port 2 Port3

Meter Port RS485 Port DRED Port

COM2-1

① This port is available on export limitation & control, RS485 and DRED versions of the
Note
inverter only.
COM2-2

② The Pin connector in inverter Port1 and Port2 may vary from 2Pin to 3pin according to
the shipment version.

Figure 4-28

36 37
 Different versions of the inverter have different terminals, which are defined as follows:

Data logger STT-15~30KTL STT-15~30KTL STT-15~30KTL

series inverter series inverter series inverter
Port Function NO. Definition

...
① Only Export limitation & control ver- 1 RS485 A (STM)
sion with this port.
② Connect external Meter (with 3CTs) LAN/WiFi
Port1 2 RS485 B (STM) /GPRS RS485 RS485 RS485
to activate the Export Limitation & con-
trol function on Sunways STT series
inverter. 3 PE/NULL

Internet Internet
1 RS485 A (STK) Router Sunways server
① Export limitation & control/RS485/
DRED version with this port.
Port 2 ② ln case of multiple inverters, all the 2 RS485 B (STK) Figure 4-29
inverters can be daisy-chained via
RS485 cables.
3 PE/NULL
The maximum distance between the inverter at the end of the daisy chain and the Data

logger should be within 1000m.

1 COM/DRM0
① Only DRED version with this port.
② DRED means demand response en-
It is recommended to use the RS485 communication cable with a cross­ sectional area of
able device. The AS/NZS 4777.2:2015 2 REFGEN
0.75-1.5mm 2 and an outer diameter of 5mm-10mm.
requires inverters to support demand
RS485 cable requirements: Shielded twisted-pair cable or shielded twisted Ethernet ca-
response mode (DRM). This function
3 DRM4/8 ble.
Attention
is for inverters that comply with AS/
Port 3
NZS4777.2:2015 standard.
4 DRM3/7
③ Sunways inverter is fully compliant
with all DRM. The 6pin connector is 4.7.3 Export limitation & control or power limit solution
used for DRM connection. 5 DRM2/6
④ Support DRM command: DRM0, Export limitation & control or power limit solution, wiring instructions and configuration,
DRM5, DRM6, DRM7, DRM8.
6 DRM1/5 please contact Sunways after-sales at service@sunways-tech.com.

4.7.4 Wiring Steps:

4.7.2 RS485 Communication

① Remove the COM2 plate in the bottom of the inverter with a cross screwdriver.

STT series three-phase inverter supports multiple inverters daisy-chain connection to a ② Put the cable through the connector and connect to the terminal in the following or-

data logger via RS485 communication. der: screw cap, sealing ring, insulator, metal plate, nut and 3/6pin connector, as shown in

Multiple inverters connection diagram as shown in Figure 4-27: Figure 4-28:

38 39
 5 Start and Stop
Insulator ring
Nut 20-25mm ※ 5.1 Start the Inverter
1
2 Port 1 When starting the inverter, follow these steps:
3
1
2 Port 2 ① Turn on the AC breaker first (close the AC circuit breaker).
3 6mm
1
2 20-25mm
3 Port 3
5
4 ② Turn on the DC switch in the bottom. If the PV string voltage higher than the inverter
6
start-up voltage, the inverter will start.
Screw cap Metal plate 6mm ③ When both AC and DC power supply are normal, the inverter is ready to start. The in-
Sealing ring 3/6pin connector
verter will initiate checking its internal parameters and grid parameters, if it is within the

range, the green light on the left side of the screen begins to flash, and the “Waiting”

message will be displayed on the OLED display.

Figure 4-30
④ After self-checking completed, the inverter will start generating electricity, the green

③ Insert the cable to the port in the 3/6pin connector and fasten with a screwdriver. light will remain on, and the OLED display will display real-time power information.

④ Insert the 3/6pin connector into the 3/6pin connecter inside the inverter, and screw the

COM2 plate back with a cross screwdriver, as shown in Figure 4-29: ※ 5.2 Stop the Inverter
When turning off the inverter, please follow the steps below:

① Turn off the AC breaker first.

② Wait 30 seconds and then turn the DC switch to the “OFF” position. At this time,

there is remaining power in the inverter capacitor. Wait for 5 minutes until the inverter is
COM2-1
completely de-energized before conducting any work on the inverter.

③ Disconnect the AC and DC cables.

COM2-1

Figure 4-31

40 41
 6 General Operation 6.1.2 LAN/WIFI Setting

※ 6.1 Display Operation DHCP ON

When the inverter is turned on, the following interfaces will be displayed on the OLED dis-
Gateway
LAN Reset DHCP Set IP Address Subnet Mask DNS Address
play, and the OLED display allows the user to check various operation information and to
Address

modify the settings of the inverter. Please refer to the following display operation flow for
Setting Setting Setting Setting Setting Setting OR
details: OR

6.1.1 Main Window and General Setting WIFI WIFI

Reset Reload

Main Window Setting Setting

Firmware
Wa ng Checking Normal Fault Info Upd ng

PV Voltage
PV Current

Please wait for 10 seconds and the inverter will automatically save your settings or modi-
Grid Voltage Model General
fications.
Grid Current E-Day E-Total H-Total
Grid Freq Name Settings

Not WiFi/LAN
Note

Safety Set LAN setting RSSI Fault Info System Info

※ 6.2 Country Code (Safety Code) Setting
OR OR
Please set "Country code (Safety code)" under the menu "Safety Set" in " General Settings ".
Error SN/FM
Please follow this flow chart to set "Country code (Safety code)":
Setting WIFI setting
Message Version

Export Limit Type Feed in Grid Connect

Power Factor CT Ratio
Limit Type Set Grid Type Set

Main General
Safety Set
Window Settings
Setting Setting Setting Setting Setting

Modbus Languag
Re-Connect Time Set
Addr Set
Setting
Short press(1s),switch window

Long press(3s),enter the lower menu Short

Shortpress(1s), switch window
press(1s),switch window
Setting Setting Setting Setting

Long
Longpress(3s), enter thethe
press(3s),enter lower MenuMenu
lower

42 43
※ 6.3 Auto-Test The auto test will start when the correct test item is selected, and the test result will be

This function is disabled by default, and only will be functional in the safety code of Italy. displayed on the screen when it finished. If the test was successful, it will display "Test

Short press the button several times until “Auto Test CEI 0-21” displays on the screen, Pass", otherwise will display "Test Fail”. After each item tested, the inverter will recon-

press and hold the button 3 seconds to activate “Auto Test”. After the auto test finished, nect to the grid and automatically start the next test according to the requirements of CEI

short press the button several times until the screen displays “Auto Test Record”, and 0-21.

hold the button 3 seconds to check the test result.

※ 6.4 Power Quality Response Modes
Connect the AC cable, auto test will start after the inverter connected to the grid, see the

operation steps below: 6.4.1 Power derating for voltage variation (Volt-Watt mode)

This mode can be enabled via the configuration software. Please contact Sunways Tech-

nical Support at service@sunways-tech.com for more information.

Short press(1s),switch window Long
General Settings
press(3s),enter the lower
the Menu
6.4.2 Reactive power regulation for voltage variation (Volt-VAr mode)
Long press(3s),enter Setting OK
lower Menu

No need to press,
Short press(1s),switch just wait
window

Long press(3s),enter the lower Menu

Password
This mode can be enabled via the configuration software. Please contact Sunways Tech-
Main Window
nical Support at service@sunways-tech.com for more information.
1111
If
Tested
Test Pass/Fail Auto Test CEI 0-21 AutoIfTest Record
Tested
※ 6.5 Online Monitoring APP
Remoted Cmd Local Cmd Auto Test
General Settings Test Record
1 1 CEI 0-21

Sunways inverter provides a monitoring port that can collect and transmit data from
IPS Item Test All IPS Item xxxxx
the inverter to Sunways monitoring platform via an external monitoring device. Please
IPS Item IPS Item
IPS Pass/Fail Wait
Testing xxxxx

Wait Select
Select refer to the product nameplate on side of enclosure to get the monitoring application. If
Items
Items
download issues exist , contact your dealer or Sunways technical support.
Wait Wait
IPS Item IPS Item Verified Password Test Result
Test All Test Null OK 1111 Display
IPS Item Test Null Password 1111 Test Result Display

IPS Items including : Test Null , 59.S1 Test , 59.S2 Test , 27.S1 Test , 27.S2 Test , 81＞ .S1
Test , 81 ＜ .S1 Test , 81＞ .S2 Test , 81 ＜ .S2 Test , Test ALL.

Note

44 45
 7 Troubleshooting Error Message Description Troubleshooting

※ 7.1 Error Message ① Check whether the safety regulation settings

Grid over frequency or under- are correct.
Sunways STT-15~30KTL-SE(-S) series three phase inverter is designed in accordance with Grid Frequency frequency, the grid frequency ② Check the frequency of the grid. If the grid

grid operation standards, and conform to the requirements of safety and EMC. The invert- Fault is higher or lower than the set frequency exceeds the allowed range of inverter
protection value. protection parameters, please contact the local
er had passed a series of rigorous tests to ensure it runs sustainably and reliably before
grid company to resolve.
shipment.
Low system insulation resis-
When a fault occurs, the corresponding error message will be shown on the OLED display, ① Check whether the PV panels, cables, and
tance, which is generally caused
connectors are broken or water leaked.
and in this case, the inverter might stop feeding into grid. The fault messages and their ISO Over Limitation by poor insulation to ground of
② Check whether there is a reliable inverter
corresponding troubleshooting methods are listed below: the module/cable or by rainy and
grounding line.
damp environment.
Error Message Description Troubleshooting

① The ground current is too high.

① Check whether cables are all firmly connected
GFCI Fault Excessive leakage current. ② Check whether the PV cable has a short circuit
and DC switch is on.
No Display No Display to ground.
② Check whether the input voltage meets the
working voltage.

① Input voltage is too high.

② Reduce the number of PV panels to make sure
① Check whether the mains supply is lost. PV Over Voltage PV over voltage is too high.
Grid power outage, AC switch or the open-circuit voltage of each string is lower
Mains Lost ② Check whether the AC breaker and terminals
circuit is disconnected. than the inverter max allowed input voltage.
are well connected.

Temperature anomaly, the tem-

① Check whether the inverter is directly exposed
① Check whether the safety regulation setting is Inverter Over Tem- perature of the interior of the
to the sunlight.
correct. perature inverter is excessively high and
② Reduce ambient temperature.
② Check the voltage of the grid. If the grid volt- out of the safe range.
Grid overvoltage or undervolt-
age exceeds the allowed range of inverter pro-
age, the grid voltage is higher
Grid Voltage Fault tection parameters, please contact the local grid
or lower than the set protection
company to resolve.
value. ① Restart the inverter, wait a moment for invert-
③ Check whether the impendence of the AC ca- DC Injection Hight. Inverter de-
er recovery.
ble is too high. Replace with a thicker AC cable if DCI Fault tects a higher DC component in
② If the fault occurs repeatedly, please contact
that is the case. AC output.
Sunways.

46 47
 Error Message Description Troubleshooting Error Message Description Troubleshooting

① Restart the inverter, wait a moment for invert- ① Check use multi-meter if there is high voltage
er recovery. (normally should be lower than 10V) between
Bus Voltage Fault BUS voltage is over-high. Self-checking of relay fails.
② If the fault occurs repeatedly, please contact N&PE cable on AC side. If the voltage higher than
neutral & ground cable are not
Sunways. Relay Check Fail 10V, it means the Neutral & ground cable are not
connected well on AC side or just
connected well on AC side or restart inverter.
occasional failure.
② If the neutral & ground cable are connected
well, please contact Sunways.
① Restart the inverter, wait a moment for invert-
Internal communication fails.
er recovery.
SCI Fault Caused by a strong external
② If the fault occurs repeatedly, please contact
magnetic field etc.
Sunways.

① Restart the inverter, wait a moment for invert-

Internal storage anomaly.
er recovery.
Flash Fault Caused by a strong external
① Restart the inverter, wait a moment for invert- ② If the fault occurs repeatedly, please contact
Internal communication fails. magnetic field etc.
er recovery. Sunways.
SPI Fault Caused by a strong external
② If the fault occurs repeatedly, please contact
magnetic field etc.
Sunways.

① Restart the inverter, wait a moment for invert-

Internal storage anomaly.
er recovery. ① Stop the inverter and disconnect the AC&DC
E2 Fault Caused by a strong external
② If the fault occurs repeatedly, please contact cables.
magnetic field etc. External Fan Fault External fan anomaly.
Sunways. ② Check whether the fan is blocked by foreign
matters. If not, replace the fan.

① Restart the inverter, wait a moment for invert-

er recovery.
GFCI Device Fault GFCI device anomaly.
② If the fault occurs repeatedly, please contact
Sunways.
① Restart the inverter, wait a moment for invert-
er recovery.
Internal Fan Fault Internal fan anomaly.
② If the fault occurs repeatedly, please contact
① Restart the inverter, wait a moment for invert-
Sunways.
er recovery.
AC Transducer Fault AC transducer anomaly.
② If the fault occurs repeatedly, please contact
Sunways.

48 49
※ 7.2 Maintenance 8 Technical Parameters

Risk of inverter damage or personal injury due to incorrect service! STT-15KTL- STT-15KTL- STT-20KTL- STT-25KTL- STT-30KTL-
Model
SE-S SE SE SE SE
Always keep in mind that the inverter is powered by dual sources: PV strings and utility
grid.
Input

Before any service work, observe the following procedure. Start-up Voltage (V) 180 180 180 180 180
① Disconnect the AC circuit breaker and then set the DC load-break switch of the invert-
Danger Max. DC Input Voltage (V) 1100 1100 1100 1100 1100
er to OFF;
② Wait at least 5 minutes for inner capacitors to discharge completely; Rated DC Input Voltage (V) 620 620 620 620 620
③ Verify that there is no voltage or current before pulling any connector.
MPPT Voltage Range (V) 200-950 200-950 200-950 200-950 200-950

No. of MPP Trackers 1 2 2 2 2

Keep non-qualified persons away!
No. of DC Inputs per MPPT 2 2/2 2/2 2/2 2/2
A temporary warning sign or barrier must be posted to keep non-qualified persons away
while performing electrical connection and service work. Max. Input Current (A) 40 40/40 40/40 40/40 40/40
Caution
Max. Short-circuit Current (A) 50 50/50 50/50 50/50 50/50

Restart the inverter only after removing the fault that impairs safety performance.
Backfeed current to the array (A) 0 0 0 0 0
Never arbitrarily replace any internal components.
For any maintenance support, please contact Sunways. Otherwise, Sunways shall not be Output

Attention held liable for any damage caused. Rated Output Power (W) 15000 15000 20,000 25000 30000

Max. Output Power (W) 16500 16500 22,000 27500 33000

Servicing of the device in accordance with the manual should never be undertaken in
AC output rated apparent power (VA) 15000 15000 20,000 25000 30000
the absence of proper tools, test equipment or the latest revision of the manual which
has been clearly and thoroughly understood. Max. Apparent Power (VA) 16500 16500 22,000 27500 33000
Note
Rated Output Voltage (V) 3 / N / PE，230 / 400V

Rated AC Frequency (Hz) 50/60 50/60 50/60 50/60 50/60

Items Methods Period
AC output rated current (A) 21.6 21.6 29 36.2 43.5

Check the temperature and dust of the inverter. Max. Output Current (A) 23.8 23.8 31.9 39.8 47.8
Six months to a year (it de-
Clean the inverter enclosure if necessary.
System clean pends on the dust contents Max. output fault current (A) 118 118 118 118 118
Check if the air inlet and outlet are normal.
in air.) Max. output overcurrent protection (A) 118 118 118 118 118
Clean the air inlet and outlet if necessary.

Power Factor 0.8 leading …0.8 lagging

Max. total harmonic distortion < 3% @Rated Output Power

50 51
 STT-15KTL- STT-15KTL- STT-20KTL- STT-25KTL- STT-30KTL-
Model
SE-S SE SE SE SE

DCI < 0.5%In

Efficiency

Max. Efficiency 98.6% 98.6% 98.6% 98.6% 98.6%

European Efficiency 98.2% 98.2% 98.2% 98.2% 98.2%

MPPT Efficiency 99.9% 99.9% 99.9% 99.9% 99.9%

Protection

DC Reverse Polarity Protection Integrated

Insulation Resistance Protection Integrated

DC Switch Optional

AFCI Optional

Surge Protection Integrated

Over-temperature Protection Integrated

Residual Current Protection Integrated

Islanding protection Integrated

AC Short-circuit Protection Integrated

General Data

Dimensions[W*H*D](mm) 550*410*199

Weight (KG) 27.4

Protection Degree IP66

Self-consumption at Night (W) <1

Topology Transformerless

Operating Temperature Range (° C) -30-60

Relative Humidity (%) 0~100%

Operating Altitude (m) 3000

Cooling Fan Cooling

Noise Level (dB) <40

Display OLED & LED

Communication RS485/WiFi/GPRS/LAN (Optional)

Compliance IEC62109、IEC62116、VDE 4105、VDE 0126、EN50549-10

52
No. 1, Second Road, Green Industrial Zone, Chongshou Town,
Cixi City, ZheJiang Province, PRC
www.sunways-tech.com
service@sunways-tech.com