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2023

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Limited Warranty and Owner


23Buick_WM_enUS_16451723A_2022MAR24_D Assistance Information
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

IMPORTANT: This booklet contains important information about your vehicle's warranty coverage. It also explains owner assistance
information and Buick's participation in an Alternative Dispute Resolution Program.
Keep this information readily accessible and be prepared to make it available to a Buick dealer if warranty work is needed.

Owner's Name:

Phone Number:

Street Address:

City & State:

Vehicle Identification Number (VIN):

Date Vehicle First Delivered or Put In Use:

Odometer Reading on Date Vehicle First Delivered or Put In Use:

© 2022 Buick Division, General Motors, LLC. All rights reserved. Printed in the U.S.A. GENERAL MOTORS, GM, BUICK, and the BUICK emblem are
registered trademarks of General Motors.

Part No. 23Buick_WM_enUS_16451723A_2022MAR24_D


Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

2023 Buick Limited Warranty and Owner Assistance Information

Important Message to Owners... . . . . . . . . . . 1 Vehicle Operation and Care . . . . . . . . . . . . . 13 Emission Warranty Parts List . . . . . . . . . . . . . 19
Buick’s Commitment . . . . . . . . . . . . . . . . . . . . . 1 Maintenance and Warranty Service Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 20
Owner Assistance . . . . . . . . . . . . . . . . . . . . . . . . 1 Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Maintenance and Repairs . . . . . . . . . . . . . . . 20
Buick’s Participation in an Alternative Chemical Paint Spotting . . . . . . . . . . . . . . . . 14 Claims Procedure . . . . . . . . . . . . . . . . . . . . . . . 21
Dispute Resolution Program . . . . . . . . . . . . 1 Warranty Coverage – Extensions . . . . . . . 14 Customer Satisfaction Procedure . . . . . . . . . 23
Warranty Service– United States . . . . . . . . . 1 Warranty Service — Foreign Countries . . 14
Permanent Relocation . . . . . . . . . . . . . . . . . . 14 State Warranty Enforcement Laws . . . . . . . 25
Warranty Coverage at a Glance . . . . . . . . . . . 2
New Vehicle Limited Warranty . . . . . . . . . . 2 Original Equipment Alterations . . . . . . . . . 14 Warranty Information for
Emission Control System Warranty . . . . . . 3 Recreation Vehicle and Special Body or California Only . . . . . . . . . . . . . . . . . . . . . . . . . 26
Equipment Alterations . . . . . . . . . . . . . . . . 15 Special Coverage Adjustment Programs
New Vehicle Limited Warranty . . . . . . . . . . . 5 Pre-Delivery Service . . . . . . . . . . . . . . . . . . . . . 15
What Is Covered . . . . . . . . . . . . . . . . . . . . . . . . . 5 Beyond the Warranty Period . . . . . . . . . . 27
Production Changes . . . . . . . . . . . . . . . . . . . . . 15 Customer Assistance Offices . . . . . . . . . . . . . 28
What Is Not Covered . . . . . . . . . . . . . . . . . . . . 9
Emission Control Systems Warranty . . . . . 16 Customer Assistance for Text Telephone
Things to Know About the New Vehicle How to Determine the Applicable
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . 13 (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Emissions Warranty . . . . . . . . . . . . . . . . . . . 16
Warranty Repairs – Component Federal Emission Control System Roadside Assistance Program . . . . . . . . . . . . 30
Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Courtesy Transportation Program . . . . . . . . 31
Warranty Repairs – Recycled California Emission Control System
Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Buick Protection . . . . . . . . . . . . . . . . . . . . . . . . . 32
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Coverage Beyond Your Expectations . . . . 32
Tire Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Paint, Trim, and Appearance Items . . . . . . 13
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

Important Message to Owners... 1


Buick’s Commitment Buick’s Participation in an Alternative
Buick is committed to ensuring satisfaction Dispute Resolution Program
with your new vehicle. See Customer Satisfaction Procedure 0 23 for
Your dealer also wants you to be completely information on the voluntary, non-binding
satisfied and invites you to return for all Alternative Dispute Resolution Program in
your service needs, both during and after which GM participates.
the warranty period. Warranty Service– United States
Owner Assistance The selling dealer has invested in the proper
The dealer is best equipped to provide all tools, training, and parts inventory to ensure
your vehicle's service needs. Should you ever that any necessary warranty repairs can be
encounter a problem that is not resolved made to your Buick vehicle. Buick requests
during or after the limited warranty period, that the vehicle be returned to the selling
talk to a member of dealer management. dealer for all warranty repairs. If a situation
Under certain circumstances, GM and/or or event occurs where you are significantly
Buick dealers may provide assistance after inconvenienced, an authorized GM dealer
the limited warranty period has expired can make the warranty repairs. However, in
when the problem results from a defect in the event the dealer is not able to perform
material or workmanship. These instances the repair due to the special tool and
will be reviewed on a case-by-case basis. training requirements, contact the Customer
If the issue has not been resolved to your Assistance Offices 0 28. If you are unable to
satisfaction, follow the Customer Satisfaction return to the selling dealer, contact a GM
Procedure 0 23. dealer in the United States for warranty
service.
We thank you for choosing Buick.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

2 Warranty Coverage at a Glance


The warranty coverages are summarized below.
New Vehicle Limited Warranty
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

Warranty Coverage at a Glance 3


Emission Control System Warranty
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

4 Warranty Coverage at a Glance


Noise Emissions
Coverage is for applicable vehicles weighing
over 10,000 lbs based on the Gross Vehicle
Weight Rating (GVWR) only, for the entire
life of the vehicle.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

New Vehicle Limited Warranty 5


Buick will provide for repairs to the vehicle Obtaining Repairs Important: Some of these components may
during the warranty period in accordance To obtain warranty repairs, take the vehicle also be covered by the Emissions Warranty.
with the following terms, conditions, and to a Buick dealer facility within the warranty See Emission Warranty Parts List 0 19.
limitations. period and request the needed repairs. Engine Coverage includes: Cylinder block
What Is Covered Reasonable time must be allowed for the and heads and all internally lubricated parts,
dealer to perform necessary repairs. timing gears, timing chain/belt and cover,
Warranty Applies valve covers, oil pump assembly, oil pan,
Warranty Period
This warranty is for Buick vehicles registered engine oil cooling hoses and lines, seals,
in the United States and normally operated The warranty period for all coverages begins gaskets, manifolds, flywheel, water pump,
in the United States and is provided to the on the date the vehicle is first delivered or engine mount, turbocharger and
original and any subsequent owners of the put in use and ends at the expiration of the supercharger, actuators and electrical
vehicle during the warranty period. coverage period. components internal to the engine. Coverage
Bumper-to-Bumper Coverage on the engine cooling system begins at the
Repairs Covered inlet to the water pump and ends with the
The warranty covers repairs to correct any The complete vehicle is covered for 3 years thermostat housing and/or outlet that
vehicle defect related to materials or or 36,000 miles, whichever comes first, attaches to the return hose.
workmanship occurring during the warranty except for other coverages listed here under
“What Is Covered” and those items listed Exclusions: Excluded from the powertrain
period, excluding slight noise, vibrations, component coverage are sensors, wiring,
or other normal characteristics of the under “What Is Not Covered” later in this
section. connectors, engine radiator, coolant hoses,
vehicle. Needed repairs will be performed coolant, heater core, starter motor, entire
using new, remanufactured, or refurbished Powertrain Component Coverage pressurized fuel system (in-tank fuel pump,
parts. pressure lines, fuel rail(s), regulator,
The powertrain is covered for 5 years or
No Charge 60,000 miles, whichever comes first, except injectors, and return line).
Warranty repairs, including towing, parts, for other coverages listed here under “What
and labor, will be made at no charge. Is Covered” and those items listed under
“What Is Not Covered” later in this section.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

6 New Vehicle Limited Warranty


Transmission/Transaxle Coverage includes: Drive Systems Coverage includes: All Sheet Metal Coverage
All internally lubricated parts, case, torque internally lubricated parts, final drive Body sheet metal panels are covered against
converter, mounts, seals, and gaskets as well housings, axle shafts and bearings, constant corrosion and rust-through as follows:
as any electrical components internal to the velocity joints, propeller shafts and universal
transmission/ transaxle. Also covered are joints. All mounts, supports, seals, and Surface Corrosion: Body sheet metal panels
any actuators directly connected to the gaskets as well as any electrical components are covered against rust for 3 years or
transmission (slave cylinder, etc.). internal to the drive axle. Also covered are 36,000 miles, whichever comes first.
Exclusions: Excluded from the powertrain any actuators directly connected to the drive Important: Surface rust resulting from
component coverage are transmission axle (e.g.,front differential actuator). accidents, stone chips or scratches in the
cooling lines, hoses, radiator, sensors, wiring, Exclusions: Excluded from the powertrain paint is not included in sheet metal
and electrical connectors. Also excluded are component coverage are all wheel bearings, coverage.
the clutch and pressure plate. drive wheel front and rear hub bearings, Rust-Through Corrosion: Any body sheet
Transfer Case Coverage includes: All locking hubs, drive system cooling, lines, metal panel that rusts through – that
internally lubricated parts, case, mounts, hoses, radiator, sensors, wiring, and develops an actual hole in the sheet metal –
seals, and gaskets as well as any electrical electrical connectors related to drive systems is covered for up to 6 years or
components internal to the transfer case. as well as any drive system control module 100,000 miles, whichever comes first.
Also covered are any actuators directly and/or module programming.
Important: Your vehicle was designed and
connected to the transfer case as well as Restraint System Warranty built to resist corrosion. Application of
encoder motor. Provides repair or replacement needed to additional rust inhibiting materials is neither
Exclusions: Excluded from the powertrain correct defects in materials or workmanship necessary nor required under the Sheet
coverage are transfer case cooling lines, of any seatbelt or airbag system, supplied Metal Coverage. GM makes no
hoses, radiator, sensors, wiring, and by General Motors. Coverage is for 6 years recommendations concerning the usefulness
electrical connectors as well as the transfer or 72,000 miles, whichever comes first. This or value of such products. Application of
case control module and/or module warranty is subject to the exceptions after manufacture rust proofing products
programming. indicated in the “What Is Not Covered” may create an environment which reduces
section or cosmetic appearance defects such the corrosion resistance built into your
as color fade. vehicle. Repairs to correct damage caused by
such applications are not covered under
your New Vehicle Limited Warranty.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

New Vehicle Limited Warranty 7


Tire Coverage 2022 Buick Tire Pro-Rate Chart
The tires supplied with your vehicle are Mileage (mi) Percent Covered by Buick Percent Covered by Buick
covered by General Motors against defects (Tire Cost) (Labor — Mount/Balance)
in material or workmanship under the
bumper-to-bumper warranty coverage. 0-12,000 100% 100%
Wear-out is not considered a defect, and it 12,001-15,000 60% 100%
may occur before the vehicle warranty
expires. In this case, the owner is 15,001-20,000 50% 100%
responsible to purchase replacement tires, 20,001-25,000 40% 100%
or seek coverage solely from the tire
manufacturer. For vehicles within the 25,001-30,000 30% 100%
bumper-to-bumper warranty coverage, 30,001-50,000 20% 100%
defective tires will be replaced on a prorated
adjustment basis according to the following 50,000 + 0% 0%
mileage-based schedule:

This schedule applies to the price of the Contact your Buick dealer or the tire
tires only. Buick will cover 100% of the cost manufacturer of the brand of tires on your
to mount and balance the tires replaced vehicle for more information. The following
under warranty for the full is a list of current tire manufacturer's
bumper-to-bumper warranty period. websites and toll-free customer assistance
After your New Vehicle Limited Warranty numbers.
expires, you may still have prorated
warranty coverage on your original
equipment tires by the tire manufacturer.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

8 New Vehicle Limited Warranty


Tire Companies
Company Website Toll-Free Number
Bridgestone/Firestone www.bridgestonetire.com 1-800-847-3272
www.firestonetire.com
Continental/General www.generaltire.com 1-800-847-3349
www.continentaltire.com 1-800-847-3349
Goodyear www.goodyeartires.com 1-800-321-2136
Michelin/BF Goodrich www.michelinman.com 1-866-866-6605
www.bfgoodrichtires.com 1-877-788-8899
Hankook www.hankooktire.com 1-800-426-5665
Kumho www.kumhotire.com 1-800-445-8646
Maxxis www.maxxis.com 1-866-509-7067

When a tire is removed from service due to implied, arising by law or otherwise, *Some states do not allow the exclusion or
a covered warranty condition under a tire including fitness for a particular purpose or limitation of incidental or consequential
manufacturer's limited warranty program, merchantability. The tire manufacturers damages, so the above limitations or
you may be eligible for a tire replacement expressly disclaim liability for indirect, exclusion may not apply to you.
or a comparable new tire on a prorated special, incidental, or consequential Accessory Coverages
basis. damages, lost profit, loss of business, loss of
goodwill, loss of reputation, punitive or any Most GM parts and accessories sold and
The tire manufacturer's limited warranty permanently installed on a GM vehicle by a
program, which can be obtained by calling other damage, cost, or loss of any kind.*
Buick Dealer or GM approved Accessory
or visiting the tire manufacturer's website or Distributor/Installer (ADI) prior to delivery
any authorized dealer, is in lieu of all other will be covered under the applicable portion
remedies or warranties, expressed or (Bumper-to-Bumper, Powertrain, etc.) of the
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

New Vehicle Limited Warranty 9


New Vehicle Limited Warranty. In the event Towing Damage Due to Accident, Misuse,
GM accessories are installed after vehicle Towing is covered to the nearest Buick or Alteration
delivery, or are replaced under the New dealer if your vehicle cannot be driven The New Vehicle Limited Warranty does not
Vehicle Limited Warranty, they will be because of a warranted defect. cover damage caused as the result of any of
covered, parts and labor, for the balance of the following:
the applicable portion of the New Vehicle What Is Not Covered . Collision, fire, theft, freezing, vandalism,
Limited Warranty, but in no event less than
12 months/unlimited miles. Tire and Wheel Damage or Wear riot, explosion, or objects striking the
Normal tire wear or wear-out is not covered. vehicle
GM accessories sold over the counter, . Misuse of the vehicle such as driving over
or those not requiring installation, will Tire wear is influenced by many variables
such as road conditions, driving styles, curbs, overloading, racing, or other
receive the standard GM Accessories competition. Proper vehicle use is
Warranty of 12 months from the date of vehicle weight, and tire construction.
Uniform tire wear is a normal condition, and discussed in the owner manual.
purchase, parts only.
is not considered a defect. Road hazard . Alteration, modification, or tampering to
GM Licensed and Integrated Business Partner damage such as punctures, cuts, snags, and the vehicle, including, but not limited to
(IBP) Accessories are covered under the breaks resulting from pothole impact, curb the body, chassis, powertrain, driveline,
accessory-specific manufacturer's warranty impact, or from other objects is not covered. software, or other components after final
and are not warranted by GM or its dealers. Tire wear due to misalignment beyond the assembly by GM.
warranty period is not covered. Also, . Coverages do not apply if the odometer
Caution damage from improper inflation, has been disconnected, its reading has
This warranty excludes: overloading, spinning, as when stuck in mud been altered, or mileage cannot be
or snow, tire chains, racing, improper determined.
Any communications device that becomes mounting or dismounting, misuse,
unusable or unable to function as . Installation of non-GM (General Motors)
negligence, alteration, improper repair,
intended due to unavailability of parts
accident, collision, fire, vandalism,
compatible wireless service or GPS or misapplication is not covered. Damage to . Water or fluid contamination
satellite signals. wheels or tire sidewalls caused by automatic . Damage resulting from hail, floods,
car washes or cleaning agents is not windstorms, lightning and other
covered. environmental conditions
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

10 New Vehicle Limited Warranty


. Alteration of glass parts by application of Damage Due to Insufficient or Improper Please refer to your owner manual under
tinting films Maintenance “Fuel,” for additional recommendations,
Damage caused by failure to follow the including the use of TOP TIER Detergent
Caution Gasoline. Additional information can also be
recommended maintenance schedule
This warranty is void on vehicles intervals and/or failure to use or maintain found at: www.toptiergas.com/index.html.
currently or previously titled as salvaged, proper fluids, or maintain fluids between Damage Due to Impact, Use, or the
scrapped, junked, or otherwise considered recommended maintenance intervals, fuel, Environment
a total loss. lubricants, or refrigerants recommended in Windshield or glass cracks, chips,
the owner manual is not covered. or scratches due to impact are not covered.
Damage or Corrosion Due to Environment,
Chemical Treatments, or Aftermarket Damage Due to Contaminated, Improper, Windshield cracks will be covered for the
Products or Poor Quality Fuel first 12 months, regardless of mileage if
Poor fuel quality or incorrect fuel may cause caused by defects in material or
Damage caused by airborne fallout, rail dust, workmanship.
salt from sea air, salt or other materials driveability problems such as hesitation, lack
used to control road conditions, chemicals, of power, stalling, or failure to start. They Lights, lenses, mirrors, paint, grille, moldings,
tree sap, stones, hail, earthquake, water or may also degrade functionality of critical and trim are not covered for cracks, chips,
flood, windstorm, lightning, the application exhaust emissions components such as spark scratches, dents, dings, and punctures or
of chemicals or sealants subsequent to plugs, oxygen sensors, and the catalytic tears as a result of impact with other
manufacture, etc., is not covered. See converter. Damage from poor fuel quality, objects or road hazards. In addition, cracks,
“Chemical Paint Spotting” under Things to water contamination, or if the vehicle chips, scratches, or other damage to the face
Know About the New Vehicle Limited requires premium fuel, operating the vehicle of a radio or instrument cluster from impact
Warranty 0 13. on gasoline with a Pump Octane less than a or foreign objects are not covered.
91 (R+M)/2, may not be covered. Third Party Externally Connected Electrical
Prohibited fuels are: Gasolines containing Products
any methanol, MMT, an organometallic This warranty does not apply to hardware
octane enhancing additive, and/or fuels or software of a third party device that is
containing more than 15% ethanol in connected to the vehicle or its components,
non-Flex Fuel Vehicles (FFV). even if integrated or delivered with the
vehicle. GM is not responsible for the
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

New Vehicle Limited Warranty 11


quality or accuracy of any information, Maintenance for up to 12 months only; any replacement
or service accessed through or from any All vehicles require periodic maintenance. after 12 months is considered maintenance
third party device or platform. Software Maintenance services, such as those detailed and is not covered as part of the New
distributed by GM inside or outside the in the owner manual are the owner's Vehicle Limited Warranty. The New Vehicle
vehicle (including, but not limited to system expense. Vehicle lubrication, cleaning, Limited Warranty only covers components
software or applications) is not covered by or polishing are not covered. Failure of or when replacement or repair of these
this Warranty. GM does not warrant that damage to components requiring components is the result of a defect in
connections to, from or through the vehicle replacement or repair due to vehicle use, material or workmanship.
will be uninterrupted or error-free. Also, the wear, exposure, or lack of maintenance is Extra Expenses
user should back-up their data and not covered.
information frequently. GM is not Economic loss or extra expense is not
responsible for any loss or damage to data Items such as: covered.
or information made available in connection . Audio System Cleaning Examples include:
with the use of the vehicle. In addition, this . Brake Pads/Linings . Inconvenience
Warranty does not apply: (a) to consumable . Clutch Linings
parts that are designed to diminish over . Lodging, meals, or other travel costs
. Coolants and Fluids . Loss of vehicle use
time, unless failure has occurred due to a
defect in materials or workmanship; (b) to . Filters . Payment for loss of time or pay
damage caused by use with another product . Limited Slip Rear Axle Service . State or local taxes required on warranty
or service; (c) to damage caused by a third . Tire Rotation repairs
party device or service (including upgrades . Wheel Alignment/Balance . Storage
and expansions), or (d) to obsolescence or
. Wiper Inserts Other Terms : This warranty gives you
lack of utility due to incompatibility with
future versions of external hardware or are covered by the New Vehicle Limited specific legal rights and you may also have
software, including, but not limited to Warranty for up to 7,500 miles; any other rights which vary from state to state.
mobile devices. replacement after 7,500 miles is considered
maintenance and is not covered as part of
the New Vehicle Limited Warranty.
Keyless Entry batteries (or other remote
transmitter/receiver batteries) are covered
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

12 New Vehicle Limited Warranty


GM does not authorize any person to create
for it any other obligation or liability in
connection with these vehicles. Any implied
warranty of merchantability or fitness for a
particular purpose applicable to this vehicle
is limited in duration to the duration of this
written warranty. Performance of repairs
and needed adjustments is the exclusive
remedy under this written warranty or any
implied warranty. GM shall not be liable for
incidental or consequential damages, such
as, but not limited to, lost wages or vehicle
rental expenses, resulting from breach of
this written warranty or any implied
warranty.*
* Some states do not allow limitations on
how long an implied warranty will last or
the exclusion or limitation of incidental or
consequential damages, so the above
limitations or exclusions may not apply
to you.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

Things to Know About the New Vehicle Limited Warranty 13


Warranty Repairs – Component assemblies, instrument cluster assemblies, your dealer as soon as possible. Your owner
Exchanges radios, compact disc players, batteries, and manual has instructions regarding the care
powertrain control modules. of these items.
In the interest of customer satisfaction, GM
may offer exchange service on some vehicle Warranty Repairs – Recycled Materials Vehicle Operation and Care
components. This service is intended to
Environmental Protection Agency (EPA) Considering the investment you have made
reduce the amount of time your vehicle is
guidelines and GM support the capture, in your Buick, we know you will want to
not available for use due to repairs.
purification, and reuse of automotive air operate and maintain it properly. We urge
Components used in exchange are service
conditioning refrigerant gases and engine you to follow the maintenance instructions
replacement parts that may be new,
coolant. As a result, any repairs GM may in your owner manual.
remanufactured, or refurbished.
make to your vehicle may involve the If you have questions on how to keep your
Remanufactured parts meet GM approved installation of purified reclaimed refrigerant vehicle in good working condition, see your
service part requirements and are made and coolant. Buick dealer, the place many customers
from previously used components in a
Tire Service choose to have their maintenance work
process that involves disassembly,
done. You can rely on your Buick dealer to
inspection, cleaning, update of software and Any authorized Buick or tire dealer for your use the proper parts and repair practices.
replacement of parts as appropriate, testing brand of tires can assist you with tire
and reassembly. service. If, after contacting one of these Maintenance and Warranty Service
Refurbished parts meet GM approved service dealers, you need further assistance or you Records
part requirements and are previously used have questions, contact the Buick Customer
Retain receipts covering performance of
parts that are inspected, cleaned, tested, and Assistance Center. The toll-free telephone
regular maintenance. Receipts can be very
repackaged. numbers are listed under Customer
important if a question arises as to whether
Assistance Offices 0 28.
All exchange components used meet GM a malfunction is caused by lack of
standards and are warranted the same as Paint, Trim, and Appearance Items maintenance or a defect in material or
new components. Examples of the types of workmanship.
Defects in paint, trim, upholstery, or other
components that might be serviced in this appearance items are normally corrected A “Maintenance Record” is provided in the
fashion include: engine and transmission during new vehicle preparation. If you find maintenance schedule section of the owner
any paint or appearance concerns, advise manual for recording services performed.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

14 Things to Know About the New Vehicle Limited Warranty


The servicing dealer can provide a copy of Mileage Extensions : Prior to delivery, some Important: Repairs made necessary by the
any warranty repairs for your records. mileage is put on your vehicle during use of improper or dirty fuels and lubricants
testing at the assembly plant, during are not covered under the warranty. See
Chemical Paint Spotting shipping, and while at the dealer facility. your owner manual for additional
Some weather and atmospheric conditions The dealer records this mileage on the first information on fuel requirements when
can create a chemical fallout. Airborne page of this warranty booklet at delivery. operating in foreign countries.
pollutants can fall upon and adhere to For eligible vehicles, this mileage will be
painted surfaces on your vehicle. This added to the mileage limits of the warranty Permanent Relocation
damage can take two forms: blotchy, ensuring that you receive full benefit of the This warranty applies to Buick vehicles
ring-shaped discolorations, and/or small coverage. Mileage extension eligibility: registered in the United States and normally
irregular dark spots etched into the paint . Applies only to new vehicles held operated in the United States. If you have
surface. exclusively in new vehicle inventory. permanently relocated and established
Although no defect in the factory applied . Does not apply to used vehicles, household residency in another country, GM
paint causes this, Buick will repair, at no GM-owned vehicles, dealer owned used may authorize the performance of repairs
charge to the owner, the painted surfaces of vehicles, or dealer demonstrator vehicles. under the warranty authorized for vehicles
new vehicles damaged by this fallout . Does not apply to vehicles with more
generally sold by GM in that country.
condition within 12 months or 12,000 miles Contact an authorized GM dealer in your
than 1,000 miles on the odometer even
of purchase, whichever comes first. country for assistance.
though the vehicle may not have been
registered for license plates. Important: GM warranty coverages may be
Warranty Coverage – Extensions void on Buick vehicles that have been
Time Extensions : The New Vehicle Limited Warranty Service — Foreign Countries imported/exported for resale.
Warranty will be extended one day for each Touring Owner Service
day beyond the first 24 hour period in which
Original Equipment Alterations
If you are touring in a foreign country and
your vehicle is at an authorized dealer This warranty does not cover any damage
repairs are needed, take your vehicle to the
facility for warranty service. You may be or failure resulting from modification or
nearest GM dealer which sells and services
asked to show the repair orders to verify alteration to the vehicle's original equipment
Buick vehicles. However, if a Buick dealer
the period of time the warranty is to be as manufactured or assembled by General
cannot be located, significantly
extended. Your extension rights may vary Motors. Examples of the types of alterations
inconvenienced customers can take their
depending on state law.
vehicle to any GM dealer for repairs.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

Things to Know About the New Vehicle Limited Warranty 15


that would not be covered include cutting, not covered by this warranty. The special before delivery. They repair any uncorrected
welding, or disconnecting of the vehicle's body company, assembler, or equipment factory defects and any transit damage
original equipment parts and components. installer is solely responsible for warranties detected before the vehicle is delivered
Additionally, General Motors does not on the body or equipment and any to you.
warranty non-GM parts, calibrations, and/or alterations to any of the parts, components, Any defects still present at the time the
software modifications. The use of parts, systems, or assemblies installed by GM. vehicle is delivered to you are covered by
control module calibrations, software Examples include, but are not limited to, the warranty. If you find any defects, advise
modifications, and/or any other alterations special body installations, such as your dealer without delay. For further
not issued through General Motors will void recreational vehicles, the installation of any details concerning any repairs which the
the warranty coverage for those non-GM part, cutting, welding, or the dealer may have made prior to you taking
components that are damaged or otherwise disconnecting of original equipment vehicle delivery of your vehicle, ask your dealer.
affected by the installation of the non-GM or chassis parts and components, extension
part, control module calibration, software of the wheelbase, suspension and driveline Production Changes
modification, and/or other alteration. modifications, and axle additions.
GM and Buick dealers reserve the right to
The only exception is that non-GM parts Pre-Delivery Service make changes in vehicles built and/or sold
labeled “Certified to EPA Standards” are by them at any time without incurring any
Defects in the mechanical, electrical, sheet obligation to make the same or similar
covered by the Federal Emissions metal, paint, trim, and other components of
Performance Warranty. changes on vehicles previously built and/or
your vehicle may occur at the factory or sold by them.
Recreation Vehicle and Special Body or while it is being transported to the dealer
facility. Normally, any defects occurring
Equipment Alterations during assembly are identified and corrected
Installations or alterations to the original at the factory during the inspection process.
equipment vehicle or chassis, as In addition, dealers inspect each vehicle
manufactured and assembled by GM, are
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

16 Emission Control Systems Warranty


How to Determine the Applicable if the vehicle is first placed in service as a For Heavy Duty Vehicles with a Gross
Emissions Warranty demonstrator or company vehicle prior to Vehicle Weight Rating (GVWR) greater than
sale at retail, on the date the vehicle is 8,500 lbs.
State and Federal agencies may require a placed in such service. . 5 years or 50,000 miles, whichever comes
different emission warranty coverage
depending on: Federal Emission Control System first for Emissions related parts
. Whether the vehicle conforms to Warranty Federal Emission Defect Warranty
regulations applicable to light duty or All vehicles are eligible for Federal Emission GM warrants to the owner the following:
heavy duty emission control systems. Control System Warranty. This warranty is . The vehicle was designed, equipped and
. Whether the vehicle conforms to or is issued in accordance with the U.S. Federal built to conform at the time of sale with
certified for California regulations in Clean Air Act. The Emission related parts applicable regulations of the U.S. Federal
addition to U.S. EPA Federal regulations. covered under the Federal Warranty are Environmental Protection Agency (EPA).
All vehicles are eligible for Federal listed under the Emission Warranty . The vehicle is free from emissions-defects
Emissions Control System Warranty. The Parts List. in materials and workmanship which
California Emission Control System cause the vehicle to fail to conform to
Warranty section of this manual gives the Federal Emissions Warranty Coverage
those regulations during the emission
requirements for that warranty. For Passenger Car or Light Duty Truck with a warranty period.
Defects in material or workmanship in GM Gross Vehicle Weight Rating (GVWR) of
. Emission-related defects in the genuine
emission parts may also be covered under 8,500 lbs. or less
GM parts listed under the Emission
the New Vehicle Limited Warranty . 2 years or 24,000 miles, whichever comes
Warranty Parts List, including related
Bumper-to-Bumper coverage. The warranty first for Emissions related parts diagnostic costs, parts, and labor are
with the broadest coverage applies. . 8 years or 80,000 miles, whichever comes covered by this warranty.
Any authorized General Motors dealer will, first for Emissions select components;
catalytic converters, engine control Federal Emission Performance Warranty
as necessary under these warranties,
replace, repair, or adjust to GM module, transmission control module and Some states and/or local jurisdictions have
specifications any genuine GM parts that other diagnostic emissions established periodic vehicle Inspection and
affect emissions. The applicable warranty critical-electronic control units. Maintenance (I/M) programs to encourage
period shall begin on the date the vehicle is proper maintenance of your vehicle. If an
delivered to the first retail purchaser or, EPA approved I/M program is enforced in
your area, you may also be eligible for
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

Emission Control Systems Warranty 17


Emission Performance Warranty coverage California Emission Control System Your Rights and Obligations (For Vehicles
when all three of the following conditions Warranty Subject to California Exhaust Emission
are met: Standards)
This section outlines the emission warranty
1. The vehicle has been maintained and that GM provides for your vehicle is in The California Air Resources Board and
operated in accordance with the accordance with the California Air Resources General Motors are pleased to explain the
instructions for proper maintenance and Board. This coverage is in addition to the emission control system warranty on your
use set forth in the owner manual Federal Emission Warranty. The Emission vehicle. In California, new motor vehicles
supplied with your vehicle. related parts covered under the California must be designed, built, and equipped to
2. The vehicle fails an EPA-approved I/M Warranty are listed under the Emission meet the state's stringent anti-smog
test during the emission warranty Warranty Parts List. standards. GM must warrant the emission
period. control system on your vehicle for the
California Emissions Warranty Requirements periods of time and mileage listed provided
3. The failure results, or will result, in the
owner of the vehicle having to bear a This warranty applies if your vehicle meets there has been no abuse, neglect,
penalty or other sanctions, including the both of the following requirements: or improper maintenance of your vehicle.
denial of the right to use the vehicle, . Your vehicle is registered in California or Your vehicle's emission control system may
under local, state, or Federal law. GM other state adopting California emission include parts such as the fuel injection
warrants that your dealer will replace, and warranty regulations. These states system, ignition system, catalytic converter,
repair, or adjust to GM specifications, at include Connecticut, Delaware, Maine, and engine computer. Also included are
no charge to you, any of the parts listed Maryland, Massachusetts, New Jersey, hoses, belts, connectors, and other
under the Emission Warranty Parts List New York, Oregon, Pennsylvania, Rhode emission-related assemblies. Where a
0 19 which may be necessary to conform Island, Vermont, and Washington. warrantable condition exists, GM will repair
to the applicable emission standards. . Your vehicle is certified for sale in
your vehicle at no cost to you including
Non-GM parts labeled “Certified to EPA diagnosis, parts, and labor.
California as indicated on the vehicle's
Standards” are covered by the Federal emission control information label.
Emission Performance Warranty.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

18 Emission Control Systems Warranty


California Emission Defect and Emission For Heavy duty Vehicles with a GVWR maintenance, modifications not approved by
Performance Warranty Coverage greater than 14,000 lbs General Motors, or if the defect is not
For Passenger Car or Light Duty Truck with a . 5 years or 50,000 miles for gasoline emissions related.
Gross Vehicle Weight Rating (GVWR) of engines, whichever comes first for If you have any questions regarding your
14,000 lbs. or less emission related parts rights and responsibilities under these
. 3 years or 50,000 miles, whichever comes . 5 years or 100,000 miles for diesel warranties, you should contact the Customer
first for Emissions related parts engines, whichever comes first for Assistance Center at 1-800-222-1020 or, in
. If your vehicle fails a smog check emission related parts California, write to:
inspection, GM will make all necessary Owner's Warranty Responsibilities State of California Air Resources Board
repairs and adjustments to ensure As the vehicle owner, you are responsible Mobile Source Operations Division
that your vehicle passes the for the performance of the scheduled P.O. Box 8001
inspection. This is your Emission maintenance listed in your owner manual. El Monte, CA 91731-2990
Control System Performance Warranty. GM recommends that you retain all
. If any emission related part on the maintenance receipts for your vehicle, but
Emission Warranty Parts List is GM cannot deny warranty coverage solely
defective, GM will repair or replace it. for the lack of receipts or for your failure to
This is your Short-Term Emission ensure the performance of all scheduled
Control System Defect Warranty. maintenance. You are responsible for
. 7 years or 70,000 miles whichever comes presenting your vehicle to a General Motors
first for Emissions related parts dealer selling your vehicle line as soon as a
. If any emission related part specially problem exists. The warranted repairs should
noted on the Emission Warranty Parts be completed in a reasonable amount of
List is defective or its failure causes time, not to exceed 30 days. As the vehicle
your vehicle to fail a Smog Check owner, you should also be aware that
inspection, GM will repair or replace it. General Motors may deny warranty
This is your Long-Term Emission coverage if your vehicle or a part has failed
Control System Defect Warranty. due to abuse, neglect, improper
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

Emission Warranty Parts List 19


Emission-related defects in the emission Diesel Fuel Injection Pump* Camshaft Position System
parts listed here are covered under the Diesel Fuel Pipes (Heavy Duty) * Camshaft Position Actuator*
Emission Control System Warranty. The
terms are explained in the Emission Control Diesel Fuel Pressure Regulator* Camshaft Position Actuator Valve
Systems Warranty 0 16 under “Federal Diesel Fuel Rail Assembly* Camshaft Position System Sensors
Emission Control System Warranty” and the
“California Emission Control System Diesel Fuel Temperature Sensor* Diesel Aftertreatment System
Warranty.” Fuel Injection System Diesel Oxidation Catalyst
Federal Emissions Select Components Air Management System Diesel Particulate Filter*
covered for 8 years or 80,000 miles,
whichever comes first (for vehicles with Air Intake System Selective Catalyst Reduction
GVWR of 8,500 lbs or less). These Select Air Management System Sensors Engine Cooling System
Components are designated with (8/80) Charge Air Cooler Electric Coolant Pump
below.
. Diagnostic Emissions Critical - Electronic Exhaust Manifold* Engine Cooling Fans
Control Units (8/80) Intake Manifold* Engine Cooling System Sensors
. Engine Control Module (8/80) Supercharger System Engine Coolant Valves
. Transmission Control Module (8/80) Supercharger Assembly* Thermostat
. Catalytic Converters (8/80)
Throttle Body Evaporative Emission Control System
Important: Certain parts may be covered Turbocharger System
beyond the standard warranty period if Evaporative Emission Hardware
Turbocharger Assembly*
shown with asterisk as follows: Turbocharger Oil Feed Pipe (Diesel)* Fuel Tank(s)*
(*) 7 years or 70,000 miles, whichever Turbocharger Exhaust Pipe (Diesel)* Fuel Filler Cap (Gasoline)
comes first, under the California Emission Turbocharger Exhaust Outlet Pipe
Control System Warranty coverage Adaptor (Diesel)* Fuel Tank Zone Module
Turbocharger Vane Position Sensor*
Air/Fuel Ratio Control System
Turbocharger Vane Position Solenoid
Air/Fuel Ratio Control System Sensors Valve*
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

20 Emission Warranty Parts List


Exhaust Gas Recirculation (EGR) System Also covered by this Warranty are hoses, The warranty obligations are not dependent
EGR System Components and Sensors switches, sensors, solenoids, gaskets, seals, upon the use of any particular brand of
wiring harnesses and connectors used with replacement parts. The owner may elect to
EGR Valve Cooler (Diesel)* components on the Emission Warranty use non-genuine GM parts for replacement
Ignition System parts list. purposes. Use of replacement parts which
Parts specified in your maintenance schedule are not of equivalent quality may impair the
Ignition Coils and Control Module effectiveness of emission control systems.
that require scheduled replacement are
Ignition System Sensors covered up to their first replacement interval If other than new, genuine GM parts are
Glow Plugs and Controller (Diesel) or the applicable emission warranty used for maintenance replacements or for
coverage period, whichever comes first. the repair of parts affecting emission
Spark Plugs and Wires If failure of one of these parts results in control, the owner should assure
Positive Crankcase Ventilation (PCV) System failure of another part, both will be covered himself/herself that such parts are
PCV System Sensors under the Emission Control System warranted by their manufacturer to be
Warranty. For detailed information equivalent to genuine GM parts in
PCV System Components and Oil Filler Cap concerning specific parts covered by these performance and durability.
Stop/Start System emission control system warranties, ask * “Genuine GM parts,” when used in
your dealer. connection with GM vehicles, means parts
Start/Stop System Components and Sensors
Replacement Parts manufactured by or for GM, designed for
Transmission Control System use on GM vehicles, and distributed by any
The emission control systems of your vehicle division or subsidiary of GM.
Transmission Control Solenoid Valve
were designed, built, and tested using
with TCM*
genuine GM parts* and the vehicle is Maintenance and Repairs
Transmission Control Valve Body* certified as being in conformity with Maintenance and repairs can be performed
Transmission Electrical Sensors and Actuators applicable federal and California emission by any qualified service outlet; however,
requirements. Accordingly, it is warranty repairs must be performed by an
recommended that any replacement parts authorized dealer except in a situation
used for maintenance or for the repair of where the vehicle owner is significantly
emission control systems be new, genuine
GM parts.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

Emission Warranty Parts List 21


inconvenienced and a warranted part or a If you are in a situation where you are Claims Procedure
warranty station is not reasonably available significantly inconvenienced, and it is
As with the other warranties covered in this
to the vehicle owner. necessary to have repairs performed by
booklet, take your vehicle to any authorized
In a situation where the vehicle owner is other than a General Motors dealer and you
General Motors dealer facility to obtain
significantly inconvenienced, and an believe the repairs are covered by emission
service under the emission warranty. This
authorized dealer is not reasonably warranties, take the replaced parts and your
should be done as soon as possible after
available, repairs may be performed at any receipt to a General Motors dealer for
failing an EPA-approved I/M test or a
available service establishment or by the reimbursement consideration. This applies to
California smog check test, or at any time
owner, using any replacement part. General both the Federal Emission Defect Warranty
you suspect a defect in a part.
Motors will consider reimbursement for the and Federal Emission Performance Warranty.
Those repairs qualifying under the warranty
expense incurred, including diagnosis, not to Receipts and records covering the
will be performed by any General Motors
exceed the manufacturer's suggested retail performance of regular maintenance or
dealer at no charge. Repairs which do not
price for all warranted parts replaced and other repairs (such as those outlined earlier)
qualify will be charged to you. You will be
labor charges based on General Motors's should be retained in the event questions
notified as to whether or not the repair
recommended time allowance for the arise concerning maintenance. These receipts
qualifies under the warranty within a
warranty repair and the geographically and records should be transferred to each
reasonable time, not to exceed 30 days after
appropriate labor rate. A part not being subsequent owner. GM will not deny
receipt of the vehicle by the dealer,
available within 10 days or a repair not warranty coverage solely on the absence of
or within the time period required by local
being completed within 30 days constitutes maintenance records. However, GM may
or state law.
a significant inconvenience. Retain receipts deny a warranty claim if a failure to
and failed parts in order to receive perform scheduled maintenance resulted in The only exceptions would be if you request
compensation for warranty repairs the failure of a warranty part. or agree to an extension, or if a delay
reimbursable due to these situations. results from events beyond the control of
your dealer or GM. If you are not so
notified, GM will provide any required
repairs at no charge.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/15/22

22 Emission Warranty Parts List


In the event a warranty matter is not
handled to your satisfaction, refer to the
Customer Satisfaction Procedure 0 23.
For further information or to report
violations of the Emission Control System
Warranty, you may contact the EPA at:
U.S. Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division, Light-Duty Vehicle
Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: complianceinfo@epa.gov
For a vehicle subject to the California
Exhaust Emission Standards, you may
contact the:
State of California Air Resources Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, CA 91731-2990
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

Customer Satisfaction Procedure 23


Your satisfaction and goodwill are important We encourage you to call the toll-free The BBB Auto Line Program is an out of
to your dealer and to Buick. Normally, any number in order to give your inquiry court program administered by the BBB
concerns with the sales transaction or the prompt attention. Have the following National Programs, Inc. to settle automotive
operation of your vehicle will be resolved by information available to give the Customer disputes regarding vehicle repairs or the
your dealer's sales or service departments. Assistance Representative: interpretation of the New Vehicle Limited
Sometimes, however, despite the best . The Vehicle Identification Number (VIN). Warranty. Although you may be required to
intentions of all concerned, This is available from the vehicle resort to this informal dispute resolution
misunderstandings can occur. If your concern registration or title, or the plate above program prior to filing a court action, use of
has not been resolved to your satisfaction, the top of the instrument panel on the the program is free of charge and your case
the following steps should be taken: driver side, and visible through the will generally be heard within 40 days.
STEP ONE : Discuss your concern with a windshield. If you do not agree with the decision given
member of dealer management. Normally, . The dealer name and location in your case, you may reject it and proceed
concerns can be quickly resolved at that with any other venue for relief available
. The vehicle delivery date and present
level. If the matter has already been to you.
mileage
reviewed with the sales, service, or parts Contact the BBB Auto Line Program using
manager, contact the owner of the dealer When contacting Buick, remember that your the toll-free telephone number or write
facility or the general manager. concern will likely be resolved at a dealer's them at the following address:
facility. That is why we suggest you follow
STEP TWO : If after contacting a member of Step One first if you have a concern. BBB Auto Line Program a Division of BBB
dealer management, it appears your concern National Programs, Inc.
cannot be resolved by the dealer without STEP THREE : Both GM and your Buick 1676 International Drive
further help contact the Buick Customer dealer are committed to making sure you Suite 550
Assistance Center by calling 1-800-521-7300. are completely satisfied with your new McLean, VA 22102
In Canada, contact GM of Canada Care vehicle. However, if you continue to remain
unsatisfied after following the procedure Telephone: 1-800-955-5100
Centre Office by calling 1-800-263-3777: BBBAUTOLINE.org
English, or 1-800-263-7854: French. outlined in Steps One and Two, you can file
with the Better Business Bureau (BBB) Auto
Line Program to enforce any additional
rights you may have.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

24 Customer Satisfaction Procedure


This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
GM reserves the right to change eligibility
limitations and/or to discontinue its
participation in this program.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

State Warranty Enforcement Laws 25


Laws in many states permit owners to
obtain a replacement vehicle or a refund of
the purchase price under certain
circumstances. The provisions of these laws
vary from state to state. To the extent
allowed by state law, GM requires that you
first provide us with written notification of
any service difficulty you have experienced
so that we have an opportunity to make
any needed repairs before you are eligible
for the remedies provided by these laws.
The address for written notification, is in
Customer Assistance Offices 0 28.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

26 Warranty Information for California Only


California Civil Code Section 1793.2(d) . The vehicle is out of service by reason of
requires that, if GM or its representatives repair nonconformities by GM or its
are unable to repair a new motor vehicle to agents for a cumulative total of more
conform to the vehicle's applicable express than 30 calendar days after delivery of
warranties after a reasonable number of the vehicle to the buyer.
attempts, GM shall either replace the new NOTICE TO GENERAL MOTORS AS REQUIRED
motor vehicle or reimburse the buyer the ABOVE SHALL BE SENT TO THE FOLLOWING
amount paid or payable by the buyer. ADDRESS:
California Civil Code Section 1793.22(b)
creates a presumption that GM has had a General Motors LLC
reasonable number of attempts to conform P.O. Box 33170
the vehicle to its applicable express Detroit , MI 48232-5170
warranties if, within 18 months from delivery When you make an inquiry, you will need
to the buyer or 18,000 miles on the vehicle's to give the year, model, and mileage of
odometer, whichever occurs first, one or your vehicle and your VIN.
more of the following occurs:
. The same nonconformity results in a
condition that is likely to cause death or
serious bodily injury if the vehicle is
driven AND the nonconformity has been
subject to repair two or more times by
GM or its agents AND the buyer or lessee
has directly notified GM of the need for
the repair of the nonconformity.
. The same nonconformity has been subject
to repair four or more times by GM or its
agents AND the buyer has notified GM of
the need for the repair of the
nonconformity.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

Special Coverage Adjustment Programs Beyond the Warranty Period 27


Buick is proud of the protection afforded by
its warranty coverages. In order to achieve
maximum customer satisfaction, there may
be times when Buick will establish a special
coverage adjustment program to pay all or
part of the cost of certain repairs not
covered by the warranty or to reimburse
certain repair expenses you may have
incurred. Check with your Buick dealer or
call the Buick Customer Assistance Center to
determine whether any special coverage
adjustment program is applicable to your
vehicle.
When you make an inquiry, you will need
to give the year, model, and mileage of
your vehicle and your VIN.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

28 Customer Assistance Offices


Buick encourages customers to call the Canada
toll-free telephone number for assistance. Customer Care Centre, CA1-163-005
However, if you wish to write or e-mail General Motors of Canada Company
Buick, refer to the address below. 500 Wentworth Street W
United States Oshawa, Ontario L1J 0C5
Buick Customer Assistance Center www.gm.ca
P.O. Box 33136 1-800-263-3777 (English)
Detroit, MI 48232-5136 1-800-263-7854 (French)
www.Buick.com 1-800-263-3830 (For Text Telephone devices
1-800-521-7300 (TTYs))
1-800-832-8425 (For Text Telephone devices Roadside Assistance: 1-800-268-6800
(TTYs))
Roadside Assistance:
1-800-252-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

Customer Assistance for Text Telephone (TTY) Users 29


To assist customers who are deaf or hard of
hearing and who use Text Telephones
(TTYs), Buick has TTY equipment available at
its Customer Assistance Center and Roadside
Assistance Center.
The TTY for the Buick Customer Assistance
Center is:
1-800-832-8425 in the United States
1-800-263-3830 in Canada
The TTY for the Buick Roadside Assistance
Center is:
1-888-889-2438 in the U.S.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

30 Roadside Assistance Program


Buick is proud to offer the response,
security, and convenience of Buick's 24-Hour
Roadside Assistance Program for a period of
5 years or 60,000 miles, whichever comes
first. Consult your dealer or refer to the
owner manual for details. The Buick
Roadside Assistance Center can be reached
by calling 1-800-252-1112.
Roadside Assistance is not part of or
included in the coverage provided by the
New Vehicle Limited Warranty. General
Motors and General Motors of Canada
Company reserve the right to make any
changes or discontinue the Roadside
Assistance Program at any time without
notification.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

Courtesy Transportation Program 31


If your vehicle requires warranty repairs
during the Bumper-to-Bumper, Federal
Emission, Limited Extended Powertrain or
Electric specific warranties, alternate
transportation and/or reimbursement of
certain transportation expenses may be
available under the Courtesy Transportation
Program. Several transportation options are
available. Consult your dealer or refer to the
owner manual for details.
Courtesy Transportation is not part of or
included in the coverage provided by the
New Vehicle Limited Warranty. General
Motors and General Motors of Canada
Company reserve the right to make any
changes or discontinue the Courtesy
Transportation Program at any time
without notification.
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

32 Buick Protection
Coverage Beyond Your Expectations AMT Warranty Corp., (877) 265-1166 AMT
Warranty Corp. and Wesco Insurance
Buick is exceeding expectations of luxury,
Company are GM-approved providers but are
and Buick Protection products are exceeding
not related entities of GM or its dealerships.
expectations of confidence. From Buick
Protection Plans to Buick Pre-Paid Roadside Assistance Services are provided by
Maintenance Plans, Buick Protection Nation Safe Drivers, 800 Yamato Road, Suite
products can provide coverage and benefits 100, Boca Raton, FL 33431 (except as
in addition to your new-vehicle warranty so otherwise noted for your state in the Terms
you can just relax and enjoy the ultimate and Conditions).
luxury: confidence.
See your dealer for details on how you can
help protect your new Buick and have the
peace of mind that comes with knowing
you’ll have coverage with the same name as
the brand you trust.
Check with your Dealer for availability.
Information provided is for illustration/
summary purposes only; see Terms and
Conditions/GAP Addendum/Pre-Paid
Maintenance Agreement for complete
details. Vehicle service contract coverage is
provided and administered by AMT
Warranty Corp., P.O. Box 927, Bedford, TX
76095, (877) 265-1072 (except in Florida, the
obligor/provider and administrator is Wesco
Insurance Company, 59 Maiden Lane, 43rd
Floor, New York, NY 10038, (866) 327-5818,
LICENSE #01913). GAP Coverage is provided
by the dealer/creditor and administered by
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

33
2 NOTES
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ing-U.S.-16451723) - 2023 - CRC - 3/25/22

34
2 NOTES
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

35
2 NOTES
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S.-16451723) - 2023 - CRC - 3/25/22

36
2 NOTES
ai164789357038_23_BUI_Limited_Warranty_COV_en_US_23Buick_WM_enUS_16451723A_2022MAR24_D_2022MAR24.pdf 1 3/21/2022 4:12:50 PM

2023

CM

MY

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CMY

Limited Warranty and Owner


23Buick_WM_enUS_16451723A_2022MAR24_D Assistance Information

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