Ref: HR/SEP/24/A1/63328324/60722475/1001699079 Date: 03 Jan 2023

Mr. Pramod G
2nd cross
Kuvempu Nagar
Yelachenahalli 560078
Karnataka, India

Dear Mr. Pramod

This is with reference to your application and subsequent interview you had with us.

We are pleased to offer you employment as Customer Consultant - SCO in Officer - A1 grade in our
business on the following terms and conditions:

1. PLACE OF POSTING:

Your initial posting will be at Bangalore,Karnataka.

However, during employment with the Company, you may be posted at any other location in India or
abroad, without any additional remuneration. Further your services may be transferred to any other
Reliance Group Company.

This offer is subject to your joining us on or before 05 January 2023.

2. COMPENSATION:

Your compensation on a Cost to Company (CTC) basis will be Rs. 4,23,732 /- (Four Lakh twenty three
thousand seven hundred thirty two only) and will be payable as under. Please refer to Annexure 1A
for detailed breakup of your CTC.

i. Fixed Pay: Rs. 4,03,733 /- (Four Lakh twenty three thousand seven hundred thirty two only) per annum.

This includes Basic Pay and Choice Pay that consists of other allowances, benefits, perquisites etc. as per
the compensation policy of the company.

ii. Retirals: Rs. 38,776/- (Rupees Thirt Eight Thousand Seven Hundred Seventy Six Only) per annum.

This includes:
- Provident Fund @ 12% of PF Wages (i.e. Basic Pay + Personnel Special Allowance, wherever paid)
and may be capped at applicable Statutory Wage Limit or actual PF Wages depending on company
policy.
- Gratuity @4.81% of Basic Pay and paid as per provisions of The Payment of Gratuity Act 1972.

iii. Variable Pay Incentive: In addition to the aforementioned Fixed Pay, you shall be entitled to participate in the
performance-based Incentive scheme linked to resultant performance of individual, team, location, and business
unit. It will be based on predetermined performance metrics and reviewed periodically. The specific incentive
schemes / plans of the Company are discretionary, subject to amendment or withdrawal, with or without notice.
The transfers, reassignments, or changes in role may lead to change in structure and eligibility for the applicable
schemes. Further, the Company may deem an employee ineligible for participation in any incentive schemes,
even with retrospective effect, who has or may have committed any illegal, fraudulent, or unethical act, or who has
or may have violated any company policy or procedure including the Reliance Code of Conduct, all within the sole
discretionary interpretation of Reliance.

3. GENERAL:
 You may choose components of your CTC as per your requirement, being referred as Choice Pay. In
the year of joining and leaving the Company, the CTC will be pro-rated based on the number of days
you are in the employment of the Company.

The available CTC components along with limits have been detailed in Annexure 1B.

The components within each category of payment are discretionary and the Company has the right to
change these components at any time without notice. Your compensation and all other payments
received by you would be subject to the prevailing tax rules and regulations.

The Annexure 1A and the detailed "Terms & Conditions of Employment" in Annexure 2 together sets
forth the terms and conditions under which the Company would employ you and become effective from
the date you join the Company. Your acceptance of the offer of employment would be on the basis of
these terms and conditions of employment.

You are requested to sign and return to the Company a copy of this letter containing Annexure 1A and "Terms &
Conditions of Employment" in Annexure 2, as confirmation of your acceptance.

This offer and appointment letter shall automatically stand withdrawn in case we do not receive your
acknowledgement and acceptance within ten days from issue of this letter.

We wish you a long and successful association with us.

Sincerely yours,
For Metro C&C India Pvt Ltd

Rakesh Ravindran

Authorized Signatory
________________________________________________________________________________

ACKNOWLEDGEMENT & ACCEPTANCE

I have read and understood all terms and conditions relating to my appointment/ employment and declare that I
hereby unconditionally and irrevocably accept the same.

I shall report for duty on _____________________

SIGNATURE: __________________________ DATE: _____________________________

Annexure 1A

Name: Pramod G

EARNINGS
 CTC Components Proposed CTC (Rs.)

Monthly Annual

A. Fixed Pay

1 Basic Pay 20000 240000

Choice Pay

2 Conveyance Refer to Annexure 1B

3 Fuel & Maintenance Refer to Annexure 1B

4 Leave Travel Allowance Refer to Annexure 1B

5 Medical Reimbursement Refer to Annexure 1B

6 Bonus* 0 0

7 Residual Choice Pay 6,913 82,956

Housing

8 House Rent Allowance 6,000 72,000

Insurance
Retirals

. 9 PF - Employer Contribution 1,800 21,600

10 Gratuity (4.81% of Basic) 598 7,176

Total Fixed Pay [A] 35,311 4,23,732

Total Other Payments [B]

Total CTC (A)

4,23,732.00

Note: The above amounts are the maximum permissible limits. On joining, you may change the same to suit
your needs.

(*) In case of employees that are entitled to Bonus under the Payment of Bonus Act 1965.
GPA Insurance Premium 43 516

Group Term Life Insurance Premium 113 1,357

Medical Insurance Premium 1,754 21,048

 Annexure - 2

TERMS AND CONDITIONS OF EMPLOYMENT

1. MEDICAL FITNESS & VERIFICATION OF PARTICULARS:

Your appointment is subject to:

a. Medical Fitness: You being declared medically fit by a Medical Officer or by a Doctor specified by the
Company and remaining medically fit.

b. Verification of Particulars: In case particulars mentioned in your application and the representations and
warranties provided by you are found false or unsatisfactory, your services would be liable for termination at
any time without any notice or any compensation in lieu thereof.

2. PROBATION:

You will be initially on probation for a period of Six Months, which may be extended or reduced at the
sole discretion of the Management. During the period of probation, the appointment is terminable by
giving 30 Days' notice in writing by either side or payment of 30 Days Basic salary in lieu thereof. On
completion of initial probation period till such time that you are intimated in writing regarding your
confirmation, you shall continue to be on probation. After confirmation, the employment can end through
Three Months' notice or payment of Basic salary in lieu thereof by either side. You shall attend duties till
you are relieved from services in writing. Waiving the Notice Period on resignation is at the sole
discretion of the company.

3. TRANSFER

Your employment is transferable to any other place/ establishment/ department/ division/ unit/ branch/
subsidiary of the company. However, such transfer will not entail any increase in your salary and / or
adversely affect your emoluments.

4. REPRESENTATIONS AND WARRANTIES:

The Company's agreement to continue to employ you and the compensation and benefits to be paid to
you are in consideration of the terms, covenants, and conditions stated herein, and you represent and
warrant to the company that:

a. You are under no contractual or other restriction or obligation which is inconsistent with the conditions contained herein,
the performance of your duties hereunder, or the other rights of the Company hereunder.

b. You are under no physical or mental disability that would hinder the performance of your duties contained herein.

c. You shall not raise any issue of the reasonableness of the terms, covenants, and/or conditions in any proceeding to
enforce these terms, covenants and/or conditions.

d. You have full right and authority to execute this contract and that you are not bound by any contract or arrangement,
including any employment contract, bond or covenant not to compete, inconsistent herewith

e. You hereby agree and undertake to indemnify the Company, its affiliates and the directors, officers and employees of
each of the foregoing and to hold them harmless from and against any and all third party claims they face, which give
rise to any liabilities, damages, claims, costs and expenses (including legal expenses), due to any act, omission, violation
or breach of any of your representations, warranties, and covenants.

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f. The Company shall indemnify and defend you to the fullest extent permitted by the law of the State of Company's
incorporation and the By-Laws of the Company with respect to any claims that may be brought against you arising out of
any action taken or not taken in your capacity as an officer or director of the Company; provided, that, the Company shall
not indemnify and defend you with respect to any claims brought against you relating to intentional or willful acts, or to
other acts as to which indemnification is not allowable under applicable law.

g. These terms, covenants, and/or conditions shall survive the termination of your employment with the Company; and
conditions set forth herein are essential for the Company's protection; and the Company has relied on these
representations, warranties, and agreements by you.

5. DUTIES AND RESPONSIBILITIES:

a. Exclusivity: You agree to perform your duties, responsibilities and obligations efficiently and to the best of your ability.
You agree that you will devote all of your working time, care and attention and best efforts to such duties, responsibilities
and obligations throughout the term of employment. You also agree that you will not engage in any other employment or
business activities. You agree that all of your activities as an employee of the Company shall be in conformity with all the
policies, rules and regulations and directions of the Company.

You are required to engage yourself exclusively in the work assigned by the company and shall not take up
any independent or individual assignments (whether the same as part time or full time, in an advisory
capacity or otherwise) directly or indirectly without the express written consent of your Business Unit Head.
You will avoid any such issue which may result in a conflict between your personal interest and the interest
of the company in dealing with suppliers, customers and all other organizations or individuals doing or
seeking to do business with the company.

You shall obey and comply with all the orders and directions given to you by your superior or any other
person duly authorized in that behalf. You shall obey all the rules and regulations, either statutory or
otherwise, which are in vogue and may be notified from time to time.

b. Non Solicitation: You will not, during the course of your employment or at any time thereafter, without the prior written
consent of the Company, directly or indirectly, solicit for employment, or employ or otherwise contract for the services of,
any person who is employed or engaged (either as an employee or consultant) by any of its associated companies or
directly or indirectly induce any such employee to leave his or her employment.

This covenant shall survive the termination of your employment with the Company; and prohibits you from
directly or indirectly inducing an employee with whom you have worked with or been in association with
during your employment with the company.

c. Other Interests: You shall not seek membership of any local or public bodies without first obtaining written permission
from the Management.

d. Controlling Interest: You agree that, so long as you are employed by the Company, you will not own, directly or
indirectly, any controlling or substantial share or other beneficial interest in any business enterprise which is engaged in,
or in competition with, any business engaged in by the Company. Notwithstanding the foregoing, you may own, directly
or indirectly, up to 5% of the outstanding securities of any business whose securities are traded on any national stock
exchanges or in the over-the-counter market.

e. Work hours: Your working hours at your place of posting shall be as per the rules and regulations of the company,
specified from time to time. However, you may be required to work additional hours, as may be required from time to
time, to carry out your duties and responsibilities effectively.

You may be required to work on any day of the year, including festival holidays, in the establishment. You
will be allowed a weekly off in accordance with law on any one of the days in the week, as per the schedule
notified.

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 You shall be entitled to leave and other benefits as per the rules and regulations of the organization.

f. Non-disclosure: You shall neither divulge nor give out information to any unauthorized person during the period of
your service or even afterwards by word of mouth or otherwise, particulars or details of our manufacturing processes,
technical know-how, security arrangements, administrative and/or organizational matters of a confidential/secret nature,
which you may know by virtue of your being the employee of the Company.

g. Confidentiality: You shall keep confidential all the information and material provided to you by the Company
concerning their affairs, in order to enable the Company to perform the service. This also includes such information as is
already known to the public which also you will not release, use or disclose except with the prior written permission of the
Company. Your obligation to keep such information confidential shall remain even on termination of this employment.

You shall not at any time, either during your employment or thereafter, except with prior written consent from
the company, use for yourself or divulge or disclose, either directly or indirectly, to any person, firm or body
corporate, any know-how, drawings or any trade secrets or your user ID and password for various IT
applications provided to you or any confidential information as to method or process in connection with any
activity of the company or any financial matter of the company which you may acquire during the course of
your employment, concerning the business, activity, affairs or property of the company or its subsidiary
companies, nor will you keep in your possession or pass on to others without proper written consent of the
Management, any documents belonging to the company. You will be solely responsible and accountable for
any information loss/sharing or breach of confidentiality in any way which has occurred due to the missing of
your credentials.

You are also expected to keep your salary package strictly confidential and not to share any information
regarding the salary to anyone except your very close family members.

h. Proprietary Rights: You will disclose to us forthwith any discovery, invention, process or improvement made or
discovered by you while in our service, and such discovery, invention, process or improvement shall belong absolutely to
and be the sole and absolute property of the Company. If and when required to do so by the Company, you shall at the
Company's expense, take out or apply for Letter's Patent, Licenses or other rights, privileges or protection as may be
directed by the Company in respect of any such discovery, invention, process or improvement so that the benefit thereof
shall accrue to us and you will execute and do all instruments, acts, deeds and things, which may be required by us for
assigning, transferring or otherwise vesting the same and all benefits arising in respect thereof in favor of the Company
or in favor of such other person or persons, firms or companies, as the company may direct as the sole beneficiary
thereof.

You will assign (and you hereby do assign) in perpetuity to the Company or its nominee all of your rights to
all such new ideas (including all inventions), and to applications for patent or copyrights in all countries, if
any, and execute such documents and take such lawful action as may be reasonably required to assign
such new ideas to the Company or its nominee.

You will execute and deliver promptly to the Company (without charge to you but at the expense of the
Company) such written instruments and cooperate and do such other acts as the Company in its sole
discretion deems necessary or desirable to assign and transfer title in such new ideas to the Company and /
or its nominee and to assist the Company in preserving the property right in such new ideas (including
against forfeiture, abandonment, or loss) and to vest the entire right and title and interest therein exclusively
in the Company and / or its nominee.

i. Safe-keeping of Company's property: You will be responsible for the safe keeping and return in good condition
and order of all the properties of the company, which may be in your use, custody, care or charge. For the loss of any
property of the company in your possession, the company will have a right to assess on its own basis and recover the
damages of all such materials from you and to take such other action as it deems proper in the event of your failure to
account for such material or property to its satisfaction.

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j. Return of the Company's Property and records: Upon termination of your employment, you shall forthwith hand
over any letter of Authority or Power of Attorney issued to you or any property / material of the company in your
possession at the time of cessation of your employment with the company. Also, you shall return to the Company, without
condition, all documents, files, records, keys, and other property of the Company in your possession regardless of the
media on which such items are stored, and you shall not retain any copies or duplicates thereof.

k. Authorizations for activities: You will not enter into any commitments or dealings on behalf of the Company for
which you have no express authority nor alter or be a party to any alteration of any principle or policy of the Company or
exceed the authority or discretion vested in you without the previous sanction of the Company or those in authority over
you.

You will avoid any issue which may result in a conflict between your personal interests and the interests of
the Company in dealing with suppliers, customers and all other organizations or individuals doing or seeking
to do business with the Company.

l. Non-disparagement: You agree that you shall act with the highest standards of propriety and professionalism and
shall not criticize, ridicule or make any statement which disparages or is derogatory of the Company, any of its Group
companies or any other employee or business associate of the Company or the Group Company in any public or non-
public communication with any customer or member of the investment community or media or in any communication.

m. Confidential nature of terms of employment: You agree that, except as may be required by applicable law you
shall not disclose the terms of employment to any person other than your close family members.

n. Model Release: You hereby consent and authorize the Company and its successors, assigns, nominees, designees or
those for whom they are acting, the right to copyright, and/or use, and/or publish photographic portraits or pictures of the
employee, or in which the employee may be included in whole or in part, or composite, in conjunction with my own or any
other picture, name or reproductions thereof in color or otherwise make through any media at its offices or elsewhere, for
art, advertising, business or trade or any other lawful purpose whatsoever. With respect to the foregoing, no promises
have been made to employee to secure his / her consent / authorization to this release. You hereby waive any right that
you may have to inspect and approve the finished product or the advertising copy that may be used in connection
therewith, or the use to which it may be applied. You hereby release, discharge, the Company and its nominees,
designees, successors and assigns, or other form whom it is acting, from liability by virtue of any such portraits or
pictures, or in any processing tending towards the completion of the finished product.

o. Enforceability: You acknowledge and agree that any violation of any of your duties and responsibilities may result in
irreparable damage to the Company, and, accordingly, the Company may obtain injunctive and other equitable relief for
any breach or threatened breach of such duties and obligations, in addition to any other remedies available to the
Company. You and the Company agree that the restrictions and remedies contained hereinabove are reasonable and
that it is your intention and the intention of the Company that such restrictions and remedies shall be enforceable to the
fullest extent permissible by law. If it shall be found by a court of competent jurisdiction that any such restriction or
remedy is unenforceable but would be enforceable if some part thereof were deleted or the period or area of application
reduced, then such restriction or remedy shall apply with such modification as shall be necessary to make it enforceable.

p. It shall be your responsibility to initiate legal process and / or lodge complaints in respect of offenses committed against
the Company or the Company property or the affairs of the Company, as may be necessary, by virtue of the
responsibilities attached to the office or role occupied by you in the course of the employment with the company.

6. TERMINATION OF EMPLOYMENT:

a. Employment AT-WILL: You and the Company acknowledge that the employment is and shall continue to be AT-WILL.
This means, that you have the right to terminate your employment at any time and for any reason. Likewise, the
Company may terminate your employment with or without cause at any time and for any reason. Accordingly, this letter is
not to be construed or interpreted as containing any guarantee of continued employment. As such, the recitation of

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 certain time periods in this letter is solely for the purpose of defining your compensation. It is also not to be construed or
interpreted as containing any guarantee of any particular level or nature of compensation.

b. Performance: Your appointment and subsequent continuation of employment with the Company is strictly based on
your delivering consistently on the agreed performance parameters and business targets.

c. Superannuation: You will automatically retire from the service of the company on attaining the age of 58 years.

d. Absenteeism: If you absent yourself without leave or remain absent beyond the period of leave originally granted or
subsequently extended, you shall be considered as having voluntarily terminated your employment without giving any
notice unless you:

i. Return to work within 8 days from the commencement of such absence, and
ii. Give an explanation to the satisfaction of the Management regarding such
absence

e. Medical Fitness: The Management has the right to get you medically examined by any certified medical practitioner
during the period of your service. In case you are found medically unfit to continue with the job, you may be terminated
from employment.

q. Notice Period: Notwithstanding anything contained herein, the Company may terminate your
employment without cause by giving Three Months notice in writing or payment of pro rata Three Months'
Basic Salary, in lieu thereof. In the event you resign from the Company, you shall give Three Months notice
in writing or Basic salary in lieu thereof. The company may at its discretion have an option to accept your
resignation and relieve you prior to the completion of the stipulated notice period of Three Months, without
any pay in lieu of the notice period. If you seek a waiver of the notice period and offer to pay salary in lieu of
notice period, the company may at its sole discretion, subject to business exigencies, accept your
resignation and may relieve you prior to the completion of the stipulated notice period of Three Months. You
shall be relieved from service on completion of your duties and responsibilities to the satisfaction of the
Company and after you have handed over the charge to the officer nominated by the Company.

f. Termination for Misconduct: Your services are liable to be terminated without any notice or salary in lieu thereof for
misconduct, without being exhaustive and without prejudice to the general meaning of the term "misconduct" in the case
of reasonable suspicion of misconduct, disloyalty, and commission of an act involving moral turpitude, any action of
indiscipline or inefficiency.

g. Suspension: You may be placed under suspension, without salary, pending enquiry into the charges of misconduct or
otherwise. The salary for the suspension period will be paid to you only when you are found not guilty of any of the
charges for which you were suspended and not otherwise.

h. Harassment: The Establishment considers harassment and discrimination of any nature to be an unacceptable form of
Behavior, which is not tolerated under any circumstances. All people have the right to work in an environment that is free
from harassment and discrimination. Disciplinary action will be taken against anyone found to be guilty of harassing or
discriminating against a fellow employee that may result in termination of employment.

i. Non-compete: In the event of your separation from the Company for any reason whatsoever, you will not take up any
job or assignment either full time or otherwise, either directly or indirectly, for a period of three months from the date of
separation in any industry or business involved in similar/competing business of the company or any of its Group
Companies.

j. Recovery of Payments: Payments / reimbursements made towards recovery of notice period by your previous
employer and relocation expenses by us will be recovered in full in the event of your separation from the company before
completion of one year of joining.

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 7. AUTHORIZATION FOR ANTECEDENT VERIFICATION :

You have hereby given no objection in the Company (Or its group Companies and associates) sharing
your personal information and documents, including but not limited to Aadhaar number, other
Government issues ID number such as Voter ID, PAN card, DL, name, gender, date of birth, addresses,
mobile number, email, education record and employment record with any Reference / Antecedent
Verification Organization that company has appointed time being or anytime later for the purpose of
background checks and verifications, in order to avail services such as employment / training /
management / payment / credit / insurance / house on rent / vehicle on rent, etc.

You have hereby authorized the Company or any agency/ agencies appointed by them from time to time
to store your personal information on their platform, which will be accessible to the Company or its
service provider for which this consent is being obtained. The Company or its service provider and their
authorized users / partners / affiliates / contractors can access and update your digital record on such
platform, including data, documents, certificates, verification reports, references, testimonials, etc. and
can use related services provided via such agency. You have understood that agency will ensure
security and confidentiality of the same.

You also agree that your digital record including references, testimonials and verification reports on such
agency platform will only be available to any other users of the platform if/when you provide your explicit
consent for the same. You have also understood that you have the option of deleting your digital record
from such agency database.

Your No Objection will be coterminous with the arrangement between the Company and any agency /
organization engaged by the Company for Reference / Antecedent Verification of your current and past
employments.

8. GENERAL:

a. Training: You may be selected and sponsored by the Company for familiarization/ training assignments with our
technical collaborators or any other institutions/ organizations in India and/or abroad, based on stipulated terms and
conditions. You will diligently and beneficially take part in the training and such assignments in accordance with
company policies and directives. The cost of any such training shall be borne by the company and you may be required
to sign a Service Bond for a minimum time for which you will serve the company. The company can recover the
liquidated damages on the event of your voluntary resignation before the time as mutually agreed upon in the bond.

b. Rules Regulations and Policy on Ethics: You will be covered by the service rules and regulations including
conduct, discipline and administrative orders and any such other rules or orders of the company that may come in force
from time to time. You must observe the policies that the Company publishes from time to time. These include a
requirement that you maintain the highest standards of conduct and act with the highest ethical principles. You must not
do anything that may be a conflict of interest with your responsibilities as an employee.

c. Media Interaction: You will not interact with the media - electronic, print or otherwise in

i. India or overseas, during or outside work hours, either in your own personal capacity or on behalf of the company unless
you have express and direct approval from the Management to interact with the media as the representative of the
Company. Only persons duly authorized by the Management are allowed to interact with media on specified subjects.
Disclosure of any information other than statutory disclosures or those specifically authorized by the Management is
prohibited.

ii. Disclosure of information on proceedings of meetings (board / committee / internal) and disclosure of forward-looking
statements is prohibited unless such disclosure is specifically approved by the Management. These will need to be
combined with cautionary statements, wherever required.

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 iii. You shall also not disclose non-public information selectively to any particular group as it may lead to unfair advantage /
discrimination.

iv. For any outside publication of books, articles or manuscripts which relate specifically to the Company's business, policies
and processes, you should take the approval of the Management prior to its release.

v. Any violation of the company's media policy, tantamount to a breach of the terms and conditions of employment and may
result in termination of the contract.

d. Dispute Jurisdiction: It is hereby expressly agreed and declared that this letter of employment shall be deemed to
have been made at Mumbai and that any dispute or suit or action or proceedings whatsoever arising out of or under this
letter of appointment or breach thereof or in respect of any matter or thing herein contained and any claim by either party
against the other shall be instituted or adjudicated upon or decided by a court of competent jurisdiction at Mumbai.

e. Entire Agreement: This contract and the document referred to herein contain the entire agreement and understanding
of the parties with respect to the subject matter hereof and shall supersede any and all prior or contemporaneous
communications, representations, or agreements between the parties, whether oral or written, regarding the subject
matter of this contract.

f. Age: Your age mentioned in the Matriculation / Higher Secondary Certificate / Passport will be deemed to be the
conclusive proof of your date of birth.

g. Change of address: You will intimate in writing to the Management any change of address within a week from change
of the same, failing which any communication sent on your last recorded address shall be deemed to have been served
on you.

h. Passport: It is desirable that you have a valid passport at all times and ensure that the same is renewed from time to
time.

i. Travel: You shall make your own transport arrangements to and fro from the place of work.

In case of one / more clauses of this letter of employment becomes untenable, the same shall not
render the letter of employment null and void in its entirety.

The various clauses of this letter are to be read, understood, and interpreted in its entirety, and none of
the clauses are severable from the remaining.

I confirm that this contract is in accordance with our mutual understanding and unconditionally and
irrevocably accept the above terms and conditions.

Employee Name:

Signature:

Date: