FULL MANUAL

HW-C450
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Thank you for purchasing this Samsung product.
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SAFETY INFORMATION
SAFETY WARNINGS WARNING
•• To reduce the risk of fire or electric shock, do
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
not expose this appliance to rain or moisture.
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. CAUTION
REFER SERVICING TO QUALIFIED SERVICE •• TO PREVENT ELECTRIC SHOCK, MATCH WIDE
PERSONNEL. BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
Refer to the table below for an explanation of •• This apparatus shall always be connected to a
symbols which may be on your Samsung product. AC outlet with a protective grounding
connection.
•• To disconnect the apparatus from the mains,
CAUTION
the plug must be pulled out from the mains
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
socket, therefore the mains plug shall be
readily operable.
•• Do not expose this apparatus to dripping or
This symbol indicates that high voltage
is present inside. It is dangerous to
splashing. Do not put objects filled with
make any kind of contact with any liquids, such as vases on the apparatus.
internal part of this product. •• To turn this apparatus off completely, you
must pull the power plug out of the wall
This symbol indicates that this product
socket. Consequently, the power plug must
has included important literature
be easily and readily accessible at all times.
concerning operation and maintenance.

Class II product : This symbol indicates Wiring the Main Power Supply
that it does not require a safety
Plug (UK Only)
connection to electrical earth (ground).
If this symbol is not present on a IMPORTANT NOTICE
product with a power cord, the product The mains lead on this equipment is supplied with
MUST have a reliable connection to
a moulded plug incorporating a fuse. The value of
protective earth (ground).
the fuse is indicated on the pin face of the plug
AC voltage : This symbol indicates that and if it requires replacing, a fuse approved to
the rated voltage marked with the BS1362 of the same rating must be used.
symbol is AC voltage. Never use the plug with the fuse cover removed.
DC voltage : This symbol indicates that If the cover is detachable and a replacement is
the rated voltage marked with the required, it must be of the same colour as the fuse
symbol is DC voltage. fitted in the plug. Replacement covers are
Caution, Consult instructions for use : available from your dealer. If the fitted plug is not
This symbol instructs the user to suitable for the power points in your house or the
consult the user manual for further cable is not long enough to reach a power point,
safety related information. you should obtain a suitable safety approved
extension lead or consult your dealer for assistance.

ENG - 2
However, if there is no alternative to cutting off the 2. During thunderstorms, disconnect the AC
plug, remove the fuse and then safely dispose of plug from the wall outlet. Voltage peaks due
the plug. Do not connect the plug to a mains to lightning could damage the unit.
socket as there is a risk of shock hazard from the 3. Do not expose the unit to direct sunlight or
bared flexible cord. Never attempt to insert bare other heat sources. This could lead to
wires directly into a mains socket. A plug and fuse overheating and cause the unit to
must be used at all times. malfunction.
IMPORTANT 4. Protect the product from moisture (i.e.
The wires in the mains lead are coloured in vases), and excess heat (e.g. a fireplace) or
accordance with the following code:– BLUE = equipment creating strong magnetic or
NEUTRAL BROWN = LIVE As these colours may not electric fields. Unplug the power cable from
correspond to the coloured markings identifying the AC wall socket if the unit malfunctions.
the terminals in your plug, proceed as follows:– The Your product is not intended for industrial
wire coloured BLUE must be connected to the use. It is for personal use only. Condensation
terminal marked with the letter N or coloured may occur if your product has been stored in
BLUE or BLACK. The wire coloured BROWN must cold temperatures. If transporting the unit
be connected to the terminal marked with the during the winter, wait approximately
letter L or coloured BROWN or RED. 2 hours or until the unit has reached room
WARNING : DO NOT CONNECT EITHER WIRE TO temperature before using.
THE EARTH TERMINAL WHICH IS MARKED WITH 5. The battery used with this product contains
THE LETTER E OR BY THE EARTH SYMBOL , chemicals that are harmful to the
OR COLOURED GREEN OR GREEN AND YELLOW. environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
PRECAUTIONS sunlight, or fire. Do not short circuit,
disassemble, or overheat the battery.
1. Ensure that the AC power supply in your CAUTION : Danger of explosion if the battery
house complies with the power is replaced incorrectly. Replace only with the
requirements listed on the identification same or equivalent type.
sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (7~10 cm).
Make sure the ventilation slots are not
covered. Do not place the unit on amplifiers
or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
time.

ENG - 3
CONTENTS

01 Checking the Components 6

02 Product Overview 7
Front Panel / Top Panel of the Soundbar -------------------------- 7

Bottom Panel of the Soundbar -------------------------- 8

03 Using the Remote Control 9

Inserting Batteries before using the Remote Control (AAA batteries X 2) -------------------------- 9
How to Use the Remote Control -------------------------- 9

Using the Hidden Buttons (Buttons with more than one function) -------------------------- 13
Output specifications for the different sound effect modes -------------------------- 13

Adjusting the Soundbar volume with a TV remote control -------------------------- 14

04 Connecting the Soundbar 15

Connecting Electrical Power -------------------------- 15
Connecting the Soundbar to the Subwoofer -------------------------- 16
Connecting the Samsung Wireless Rear Kit to your Soundbar -------------------------- 18

05 Using a wired connection to the TV 19

Connecting using an Optical Cable -------------------------- 19

06 Using a wireless connection to the TV 20

Connecting a TV via Bluetooth -------------------------- 20

ENG - 4
07 Connecting an External Device 22
Connecting using an Optical Cable -------------------------- 22

08 Connecting a USB Storage Device 23

09 Connecting a Mobile Device 25

Connecting via Bluetooth -------------------------- 25

10 Installing the Wall Mount 28

Installation Precautions -------------------------- 28
Wallmount Components -------------------------- 28

11 Placing the Soundbar on a TV stand 30

12 Software Update 31
Update Procedure -------------------------- 31
If UPDATE is not displayed -------------------------- 32

13 Troubleshooting 33

14 Licence 34

15 Open Source Licence Notice 35

16 Important Notes About Service 35

17 Specifications and Guide 36

Specifications -------------------------- 36

ENG - 5
01 CHECKING THE COMPONENTS

SOUND
MODE

WOOFER

TONE
CH LEVEL
CONTROL

Soundbar Main Unit Subwoofer Remote Control / Batteries

x2

Power Cord Wall Mount Guide

(Subwoofer, Soundbar)

x2 x2
x2
(M4 x L10)

Holder-Screw Screw Bracket-Wall Mount

•• For more information about the power supply and power consumption, refer to the label attached
to the product. (Label: Bottom of the Soundbar Main Unit)
•• To purchase additional components or optional cables, contact a Samsung Service Centre or
Samsung Customer Care.
•• The appearance of the accessories may differ slightly from the illustrations above.
•• Design and specifications are subject to change without prior notice.

ENG - 6
02 PRODUCT OVERVIEW

Front Panel / Top Panel of the Soundbar

 

Top Panel


Display
 Displays the product’s status and current mode.

(Power) Button
Turns the power on and off.
 •• Auto Power Down Function
The unit turns off automatically in the following situations:
–– In D.IN / BT / USB Mode : If there is no audio signal for 18 minutes.

(Volume) Button
 Adjusts the volume.
•• When adjusted, the volume level appears on the Soundbar’s front display.

(Source) Button
Selects the source input mode.

Input mode Display

Optical Digital input D.IN

BLUETOOTH mode BT
USB mode USB

•• To turn on “BT PAIRING” mode, change the source to “BT” mode in “BT READY” state and then press
and hold the (Source) button for more than 5 seconds.

•• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.

ENG - 7
•• When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
•• If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio
Setup menu of your TV. Refer to the owner’s manual supplied with your TV.

Bottom Panel of the Soundbar

DIGITAL AUDIO IN 
(OPTICAL)

POWER

USB (5V 0.5A) 

DIGITAL AUDIO IN
(OPTICAL)

POWER

USB (5V 0.5A)

POWER
 Connect the Soundbar's AC power cable.

DIGITAL AUDIO IN (OPTICAL)

 Connect to the digital (optical) output of an external device.

USB (5V 0.5A)

 Connect a USB device here to play music files stored on the USB device through the Soundbar.

•• When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable.
•• Do not connect this unit or other components to an AC outlet until all connections between
components are complete.

ENG - 8
03 USING THE REMOTE CONTROL

Inserting Batteries before using the Remote Control (AAA batteries X 2)

Slide the back cover in the direction of the arrow
until it is completely removed.
Insert 2 AAA batteries (1.5V) so that their
orientation is correct. Slide the back cover back into
position.

How to Use the Remote Control

 Turns the Soundbar on and off.


Power

  Press to select a source connected to the


Soundbar.

Source

  Press the (Mute) button to mute the sound.
Press it again to unmute the sound.
SOUND
SOUND
MODE
MODE
 Mute
 SOUND
MODE
  Push the button up or down to adjust the
volume.
  WOOFER
WOOFER WOOFER
Volume
 TONE
 TONE
OD D

OD D
M UN

M UN
E

CH LEVEL CH LEVEL TONE

SO

SO

CONTROL
CH LEVEL CONTROL
R

R
FE

FE
OO

OO

CONTROL
W

W
NT NE

N NE
L
RO
CO TO

CO TO

 SOUND
SOUND
MODE
MODE
L

L
VE

VE
LE

LE
CH

CH

•• Mute
Press the Volume button in to mute the
sound. Press it in again to unmute the sound.
WOOFER
WOOFER

TONE
CH LEVEL TONE
CH LEVEL CONTROL
OD D

OD D

OD D
M UN

M UN

M UN
E

CONTROL
SO

SO

SO
R

R
FE

FE

FE
OO

OO

OO
W

W
NT NE

NT NE
L

L
RO

RO
CO TO

CO TO
L

L
VE

VE

VE
LE

LE

LE
CH

CH

CH

ENG - 9
 WOOFER

 By pressing the button, you can adjust the volume of each speaker.
TONE
CH LEVEL •• Press the button to select VIRTUAL CENTER LEVEL and then adjust the volume
CONTROL
between -6~+6 by using the Up/Down buttons.
CH LEVEL •• If the Rear Speakers (sold separately) are connected, the setting REAR LEVEL is
supported. To adjust the volume of the REAR LEVEL between -6 to +6 by using the Up/
Down buttons.


Press the indicated areas to select Up/Down/Left/Right.

Up/Down/
PAIR

Left/Right
SOUND
Press Up/Down/Left/Right on the button to select or set functions.
MODE

•• Repeat
To use the Repeat function in “USB” mode, press the Up button.
•• Music Skip
SOUNDWOOFER
VOL
Press the Right button to select the next music file. Press the Left button to select the
MODE
previous music file.
•• ID SET
Press and hold the Up button for 5 seconds to complete ID SET (when connecting to a
wireless subwoofer or wireless rear speakers).
WOOFER

 By pressing the button, you can set the audio function. The desired settings can be
TONE
CH LEVEL adjusted using the Up/Down buttons.
CONTROL
AUDIO SYNC  VOICE ENHANCE ON/OFF  NIGHT MODE ON/OFF
Sound Control
–– AUDIO SYNC
If the video on the TV and audio from the Soundbar are not synchronised, press the
(Sound Control) button to select AUDIO SYNC and then set the audio delay
between 0~300 milliseconds by using the Up/Down buttons. (Not available in “USB”
or “BT” mode.)
–– VOICE ENHANCE ON/OFF
This mode is makes it easier to hear spoken dialog in movies and TV.
–– NIGHT MODE ON/OFF
This mode is optimized for nighttime viewing with the settings adjusted to bring the
volume down but keep the dialog clear.
•• The VOICE ENHANCE, and NIGHT MODE audio function can be turned ON/OFF by
using the Up/Down buttons.
•• Press and hold the (Sound Control) button for about 5 seconds to adjust the sound
for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are
selectable using the Left/Right buttons and each can be adjusted to a setting between
-6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)

ENG - 10
  Press the PAIR button. “BT PAIRING” appears in the Soundbar’s display.
You can connect the Soundbar to a new Bluetooth device in this mode by selecting the
Soundbar from the Bluetooth device's search list.
Bluetooth
PAIR

 Press the p button to pause a music file temporarily.

When you press the button again, the music file will resume playing.

Play / Pause

 Press the button to display information about the current function. (See page 7.)
SOUND
MODE PAIR
Info
SOUND
SOUND By pressing the button, you can select the desired sound mode.

MODE
MODE
SOUND
MODE SURROUND SOUND  GAME  ADAPTIVE  DTS VIRTUAL:X  BASS BOOST 
WOOFER
STANDARD
SOUND MODE
TONE –– SURROUND SOUND
CH LEVEL
CONTROL
WOOFER
Provides a wider sound field than standard.
––
WOOFER GAME
VOL TONE WOOFER
CH LEVEL Provides stereoscopic sound to immerse you in the action while gaming.
CONTROL TONE
CH LEVEL –– ADAPTIVE
CONTROL
Analyzes the content in real time and automatically provides an optimal sound field
based on the characteristics of the content.
–– DTS VIRTUAL:X
Immersive 3D sound from any content.
–– BASS BOOST
Sound field mode with emphasis on bass sound.
–– STANDARD
Outputs the original sound.
•• DRC (Dynamic Range Control)
Lets you apply dynamic range control to Dolby Digital tracks. Press and hold the
SOUND MODE button for more than 5 seconds while the Soundbar is powered off to
turn DRC (Dynamic Range Control) on or off. With the DRC turned on, loud sound is
reduced. (The sound may be distorted.)
•• Bluetooth Power
This feature automatically turns the Soundbar on when it receives a connection
request from a previously connected TV or Bluetooth device. The setting is On by
default.
–– Press and hold the SOUND MODE button for more than 5 seconds while the
soundbar is powered on to turn off the Bluetooth Power function.

ENG - 11
 SOUND
MODE

 OD D

OD D

OD D
M UN

M UN

M UN
WOOFER
E

E
SO

SO

SO
R

R
FE

FE

FE
SOUND

OO

OO

OO
W

W
NT NE

NT NE

NT NE

NT NE
L

L
RO

RO

RO

RO
WOOFER
CO TO

CO TO

CO TO

CO TO
MODE TONE
CH LEVEL
CONTROL
(BASS) LEVEL
L

L
VE

VE

VE
LE

LE

LE
CH

CH

CH
Push the button up or down to adjust the level of the woofer (bass) to -12 or between -6 to
+6. To set the woofer (bass) volume level to 0 (Default), press the button.
WOOFER

 By pressing the button, you can adjust the volume of the treble or bass sound.
TONE
CH LEVEL
CONTROL •• Press the button to select TREBLE or BASS and then adjust the volume between -6~+6
by using the Up/Down buttons.
TONE
CONTROL

ENG - 12
 Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
Reference page
Remote Control Button Function

WOOFER (Up) TV remote control On/Off (Standby) page 14

Left TV Connect On/Off (BT Ready) page 21
Up ID SET page 10
7 Band EQ (Press and hold 5 seconds) page 10
(Sound Control)
Reset (Press and hold 10 seconds) page 31

DRC ON/OFF (Standby) page 11

SOUND MODE
Bluetooth Power page 11

Output specifications for the different sound effect modes

Output
Effect Input Without Wireless Rear With Wireless Rear
Speaker Kit Speaker Kit

SURROUND 2.0 ch 2.1 ch 4.1 ch

SOUND 5.1 ch 2.1 ch 4.1 ch
2.0 ch 2.1 ch 4.1 ch
Bluetooth
Surround
POWER GAME
5.1 ch 2.1 ch 4.1 ch
2.0 ch 2.1 ch 4.1 ch
SOUND
ADAPTIVE
MODE 5.1 ch 2.1 ch 4.1 ch
2.0 ch 2.1 ch 4.1 ch
SOUND MODE DTS VIRTUAL:X
5.1 ch 2.1 ch 4.1 ch
2.0 ch 2.1 ch 4.1 ch
BASS BOOST
5.1 ch 2.1 ch 4.1 ch
2.0 ch 2.1 ch 2.1 ch
VOL WOOFER STANDARD
5.1 ch 2.1 ch 2.1 ch

•• The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the
vendor you purchased the Soundbar from.

ENG - 13
Adjusting the Soundbar volume with a TV remote control
Adjust the Soundbar volume using the TV’s remote control.

•• This function can be used with IR remote controls only. Bluetooth remote controls (remote
controls that require pairing) are not supported.
•• Set the TV speaker to External Speaker to use this function.
•• Manufacturers supporting this function:
Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA

1. Turn Off the Soundbar.

2. Push up and hold the WOOFER button for 5 seconds.
Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the
following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”.

Remote Control Button Display Status

OD D
M UN

5 Sec
OFF-TV REMOTE Disable the TV remote control.
E
SO

R
FE
OO

NT NE
L
RO
W

CO TO

(Default mode)
L
VE
LE
CH

Enable a Samsung TV’s IR remote

OD D
M UN

5 Sec
E
SO

control.
R

SAMSUNG-TV REMOTE
FE
OO

NT NE
L
RO
W

CO TO
L
VE
LE
CH

Enable a third-party TV’s IR remote

OD D
M UN

5 Sec
E
SO

ALL-TV REMOTE control.

FER
OO

NT NE
L
RO
W

CO TO
L
VE
LE
CH

ENG - 14
04 CONNECTING THE SOUNDBAR

Connecting Electrical Power

Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following
order:
1. Connect the power cord to the Subwoofer.
2. Connect the power cord to the Soundbar.
See the illustrations below.
•• For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label: Bottom of the Soundbar Main Unit)
DIGITAL AUDIO IN
(OPTICAL)

POWER Power Cord

DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
Power Cord
USB (5V 0.5A)

DIGITAL AUDIO IN
(OPTICAL)

POWER

Connecting
USB (5V 0.5A)
DIGITAL AUDIO IN
(OPTICAL)

POWER

USB (5V 0.5A)

Electrical Power
Connecting Bottom of the
Rear of Subwoofer Electrical Power Soundbar Main Unit

ENG - 15
Connecting the Soundbar to the Subwoofer
When the subwoofer is connected, you can enjoy rich bass sound.

Automatic connection between the Subwoofer and the Soundbar

When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the
subwoofer is automatically connected to the Soundbar.
•• When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on.

LED Indicator Lights on the Rear of Subwoofer

LED Status Description Resolution

Successfully connected
On -
(normal operation)
Blue Check if the power cable attached
to the main Soundbar unit is
Recovering the connected properly or wait about
Blinking
connection 5 minutes. If blinking persists, try
manually connecting the
subwoofer. See page 17.
Standby (with the Check if the power cable attached
Red Soundbar main unit to the main Soundbar unit is
turned off) connected properly.
On
Connect again. See the
Connection failed instructions for manual
connection on page 17.

Red and blue

See the contact information for
Blinking Malfunction the Samsung Service Centre in
this manual.

ENG - 16
Manually connecting the Subwoofer if automatic connection fails

Before performing the manual connection procedure below:

•• Check whether the power cables for the Soundbar and subwoofer are connected properly.
•• Make sure that the Soundbar is turned on.

1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
•• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.

5 Sec

Rear of Subwoofer

2. First, press the button on the remote control to turn on the display.
Press and hold the Up button on the remote control for at least 5 seconds.
•• The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
•• The Soundbar will automatically power on when ID SET is complete.

SAMSUNG logo is on the top

PAIR
5 Sec

ND
ID SET
SOUODE
M

3. Check if the LINK LED is solid blue (connection complete).

The LINK LED indicator stops blinking and

glows a solid blue when a connection is
established between the Soundbar and the
Wireless Subwoofer.
Blue is On

ENG - 17
NOTES
•• Do not connect the power cord of this product or your TV to a wall outlet until all connections
between components are complete.
•• Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
•• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the
STANDBY LED on the rear of the sub-woofer will turn red after blinking blue several times.
•• If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
•• The maximum transmission distance of the main unit’s wireless signal is about 10 m, but may vary
depending on your operating environment. If a steel-concrete or metallic wall is between the main
unit and the wireless subwoofer, the system may not operate at all because the wireless signal
cannot penetrate metal.

PRECAUTIONS
•• Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water
and moisture.
•• For optimal listening performance, make sure that the area around the wireless subwoofer and the
Wireless Receiver Module (sold separately) is clear of any obstructions.

Connecting the Samsung Wireless Rear Kit to your Soundbar

Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit
(SWA-9200S sold separately) to your Soundbar.
For detailed information on connections, see the Samsung Wireless Rear Speaker Kit manual.

ENG - 18
05 USING A WIRED CONNECTION TO THE TV
Hear TV sound from your Soundbar through wired or wireless connections.
•• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using
the TV’s remote control.
–– This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when
you connect the Soundbar to the TV using an optical cable.
–– This function also allows you to use the TV menu to adjust the sound field and various settings
as well as the volume and mute.

Connecting using an Optical Cable

When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on
the TV is changed, you will experience better sound quality. (The TV menu may use different words for
Dolby Digital and PCM depending on the TV manufacturer.)

Pre-connection Checklist
•• When you use an optical cable and the terminals have covers, be sure to remove the covers.

•• When using an optical cable, it must be set to “D.IN” mode.

Bottom of the Soundbar

Optical Cable
(not supplied)

 DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
Top of the Soundbar

USB (5V 0.5A)



D.IN

1. Connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar to the OPTICAL OUT port of the
TV with a digital optical cable (not supplied).
2. Press the (Source) button on the top panel or remote control, and then select the “D.IN” mode.

ENG - 19
06 USING A WIRELESS CONNECTION TO THE TV

Connecting a TV via Bluetooth

When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
•• Only one TV can be connected at a time.

PAIR

OR

ND
SOUODE
M

The initial connection

1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.

(OR) a. Press the (Source) button on the top panel and then select “BT”.
“BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if
there is a connect record.
b. When “BT READY” appears, press and hold the (Source) button on the top panel of the
Soundbar for more than 5 seconds to display “BT PAIRING”.

2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
Select “[AV] Samsung Soundbar C4-Series” or “[AV] Soundbar C4-Series” from the list on TV’s
screen.
An available Soundbar is indicated with “Needs Pairing” or “Paired” on the TV’s Bluetooth device
list. To connect the TV to the Soundbar, select the message, and then establish a connection.
•• When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
3. You can now hear TV sound from the Soundbar.

If the Soundbar is not found by the TV

•• Connect the TV and Soundbar with an optical cable, and select the “D.IN” mode by pressing
(Source) button on the top of the Soundbar. See if the audio output works normally, and
proceed with the step 2 and 3.

ENG - 20
If the device fails to connect
•• If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar C4-Series” or “[AV]
Soundbar C4-Series”) appears in the list, delete it.
•• Then repeat steps 1 through 3.

NOTE
•• After you have connected the Soundbar to your TV the first time, use the “BT READY” mode to
reconnect.

Disconnecting the Soundbar from the TV

Press the (Source) button on the top panel or on the remote control and switch to any mode but “BT”.
•• Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
•• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the Left button
on the remote control for 5 seconds with the Soundbar in “BT READY” status. (TV Connect On/Off)

What is the difference between BT READY and BT PAIRING?

•• BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button
on the remote control or press and hold the (Source) button on the top of the Soundbar for
more than 5 seconds while the Soundbar is in “BT” mode and in “BT READY” state.)

NOTES
•• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 m.
•• The Soundbar automatically turns off after 18 minutes in the Ready state.
•• The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
–– If there is a strong electrical field around the Soundbar.
–– If several Bluetooth devices are simultaneously paired with the Soundbar.
–– If the Bluetooth device is turned off, not in place, or malfunctions.
•• Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

ENG - 21
07 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via a wired connection or Bluetooth connection to play the external
device’s sound through the Soundbar.

Connecting using an Optical Cable

Bottom of the Soundbar
Optical Cable
(not supplied)

 DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
BD / DVD player /
Top of the Soundbar
Set-top box /
Game console USB (5V 0.5A)


D.IN
1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT port of the Source
Device using a digital optical cable (not supplied).
2. Select “D.IN” mode by pressing the (Source) button on the top panel or on the remote control.

ENG - 22
08 CONNECTING A USB STORAGE DEVICE
You can play music files located on USB storage devices through the Soundbar.

USB port
DIGITAL AUDIO IN
(OPTICAL)
DIGITAL AUDIO IN
(OPTICAL)

POWER

USB (5V 0.5A)

USB (5V 0.5A)

USB

1. Connect the USB device to the USB port on the bottom of the product.
2. Press the (Source) button on the top panel or on the remote control, and then select “USB”.
3. “USB” appears in the display screen.
4. Play music files from the USB storage device through the Soundbar.
•• The Soundbar automatically turns off (Auto Power Down) if no USB device has been connected
for more than 18 minutes.

ENG - 23
File Format Type Compatibility list

Extension Codec Sampling Rate Bitrate

*.mp3 MPEG 1 Layer2 32kHz ~ 48kHz 32kbps~320kbps

MPEG 1 Layer3 32kHz ~ 48kHz 32kbps~320kbps

MPEG 2 Layer3 16kHz ~ 24kHz 8kbps~160kbps

MPEG 2.5 Layer3 8kHz ~ 12kHz 8kbps~160kbps

*.wma WMA7/8/9 32kHz ~ 48kHz 32kbps~320kbps

*.ogg Vorbis 32kHz ~ 48kHz 45kbps~500kbps

*.aac
*.m4a AAC-LC (MPEG2,/
32kHz ~ 48kHz 32kbps~320kbps
*.mp4 MPEG4)
(Audio Only)

*.wav LPCM 32kHz ~ 192kHz 1,024kbps~9,216kbps

*.flac FLAC 32kHz ~ 192kHz 162kbps~8,100kbps

*.aiff AIFF 32kHz ~ 192kHz 1,024kbps~9,216kbps

•• If there are too many folders (about 256) and files (about 999) stored on the USB device, it may take
the Soundbar some time to access and play files.
•• Supported USB file system : FAT16, FAT32, NTFS

ENG - 24
09 CONNECTING A MOBILE DEVICE

Connecting via Bluetooth

When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
•• You cannot connect more than one Bluetooth device at a time.

PAIR

OR

Bluetooth device
ND
SOUODE
M

The initial connection

1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.

(OR) a. Press the (Source) button on the top panel and then select “BT”.
“BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if
there is a connect record.
b. When “BT READY” appears, press and hold the (Source) button on the top panel of the
Soundbar for more than 5 seconds to display “BT PAIRING”.

2. On your device, select “[AV] Samsung Soundbar C4-Series” or “[AV] Soundbar C4-Series” from
the list that appears.
•• When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → “BT”
appears in the front display.
3. Play music files from the device connected via Bluetooth through the Soundbar.

If the device fails to connect

•• If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar C4-Series” or “[AV]
Soundbar C4-Series”) appears in the list, delete it.
•• Then repeat steps 1 and 2.

NOTE
•• After you have connected the Soundbar to your mobile device the first time, use the “BT READY”
mode to reconnect.

ENG - 25
What is the difference between BT READY and BT PAIRING?
•• BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button
on the remote control or press and hold the (Source) button on the top of the Soundbar for
more than 5 seconds while the Soundbar is in “BT” mode and in “BT READY” state.)

NOTES
•• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 m.
•• The Soundbar automatically turns off after 18 minutes in the Ready state.
•• The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
–– If there is a strong electrical field around the Soundbar.
–– If several Bluetooth devices are simultaneously paired with the Soundbar.
–– If the Bluetooth device is turned off, not in place, or malfunctions.
•• Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
•• The Soundbar supports SBC data (44.1kHz, 48kHz).
•• Connect only to a Bluetooth device that supports the A2DP (AV) function.
•• You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free)
function.
•• Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar
C4-Series” or “[AV] Soundbar C4-Series” from the device’s scanned devices list will automatically
change the Soundbar to “BT” mode.
–– Available only if the Soundbar is listed among the Bluetooth device’s paired devices.
(The Bluetooth device and the Soundbar must have been previously paired at least once.)
•• The Soundbar will appear in the Bluetooth device’s searched devices list only when the Soundbar is
displaying “BT READY”.
•• The Soundbar cannot be paired to another Bluetooth device if already in Bluetooth mode and
paired to a Bluetooth device.

Bluetooth Power On (SOUND MODE)

If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth Power On
function is on and the Soundbar is turned off, the Soundbar turns on automatically.
1. Press and hold the SOUND MODE button for more than 5 seconds on the remote while the
Soundbar is turned on.
2. “ON-BLUETOOTH POWER” appears on the Soundbar’s display.

ENG - 26
Disconnecting the Bluetooth device from a Soundbar
You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s
user manual.
•• The Soundbar will be disconnected.
•• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the front display.

Disconnecting the Soundbar from the Bluetooth device

Press the (Source) button on the top panel or on the remote control, and then change to any mode
except “BT”.
•• Disconnecting takes time because the Bluetooth device must receive a response from the
Soundbar. (Disconnection time may differ, depending on the Bluetooth device)
•• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the front display.

NOTES
•• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 m.
•• The Soundbar automatically turns off after 18 minutes in the Ready state.

More About Bluetooth

Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each
other using a short wireless connection.
•• A Bluetooth device may cause noise or malfunction, depending on usage, if:
–– A part of your body is in contact with the receiving/transmitting system of the Bluetooth
device or the Soundbar.
–– It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.
–– It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
•• Pair the Soundbar with the Bluetooth device while they are close together.
•• The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
•• In poor reception areas, the Bluetooth connection may not work properly.
•• The Bluetooth connection only works when it is close to the unit. The connection will be
automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality
may be degraded by obstacles such as walls or doors.
•• This wireless device may cause electric interference during its operation.

ENG - 27
10 INSTALLING THE Wallmount Components

WALL MOUNT
Wall Mount Guide

Installation Precautions
x2 x2
•• Install on a vertical wall only. (M4 x L10)
•• Do not install in a place with high
temperature or humidity. Holder-Screw Screw
•• Verify whether the wall is strong enough to
x2
support the product’s weight. If not, reinforce
the wall or choose another installation point.
•• Purchase and use the fixing screws or
Bracket-Wall Mount
anchors appropriate for the kind of wall you
have (plaster board, iron board, wood, etc.). If
possible, fix the support screws into wall 1. Place the Wall Mount Guide against the wall
studs. surface.
•• Purchase wall mounting screws according to •• The Wall Mount Guide must be level.
the type and thickness of the wall you want to •• If your TV is mounted on the wall, install
mount the Soundbar on. the Soundbar at least 5 cm below the TV.
–– Diameter: M5
–– Length: 35 mm or longer recommended.
•• Connect cables from the unit to external
devices before you install the Soundbar on
the wall.
5 cm or more
•• Make sure the unit is turned off and
unplugged from the power source before you
install it. Otherwise, it may cause an electric
shock.

ENG - 28
2. Align the Wall Mount Guide’s Centre Line 5. Push a screw (not supplied) through each
with the centre of your TV (if you are Holder-Screw, and then screw each screw
mounting the Soundbar below your TV), and firmly into a support screw hole.
then fix the Wall Mount Guide to the wall
using tape. (Not supplied)
•• If you are not mounting below a TV, place
the Centre Line in the centre of the
installation area.

6. Install the 2 Bracket-Wall Mounts in the

correct orientation on the bottom of the
Soundbar using 2 Screws.

Centre Line
ER
POW

3. Push a pen tip or sharpened pencil tip

through the centre of the A-TYPE images on
each end of the Guide to mark the holes for
the supporting screws, and then remove the
Wall Mount Guide.

•• When assembling, make sure the hanger

part of the Bracket-Wall Mounts are
located behind the rear of the Soundbar.
Rear of Soundbar

4. Using an appropriately sized drill bit, drill a

hole in the wall at each marking.
•• If the markings do not correspond to the
positions of studs, make sure you insert
appropriate anchors into the holes before
you insert the support screws. If you use
anchors, make sure the holes you drill are Right end of Soundbar

large enough for the anchors you use.

ENG - 29
7. Install the Soundbar with the attached
Bracket-Wall Mounts by hanging the
11 PLACING THE
Bracket-Wall Mounts on the Holder-Screws
on the wall.
SOUNDBAR ON A
TV STAND
Place the Soundbar on a TV stand.

8. Slide the Soundbar down as shown below so

that the Bracket-Wall Mounts rest securely
on the Holder-Screws.
•• Insert the Holder-Screws into the wide
(bottom) part of the Bracket-Wall
Mounts, and then slide the Bracket-Wall
Mounts down so that the Bracket-Wall
Mounts rest securely on the
3cm
Holder-Screws. or m
ore

As illustrated in the image, align the centre of the

Soundbar with the centre of the TV, carefully
place the Soundbar onto the TV stand.
For optimal sound quality, position the Soundbar
at least 3cm away from the TV front.

NOTE
•• Make sure the Soundbar is placed on a flat
and solid surface.

ENG - 30
12 SOFTWARE Update Procedure

UPDATE
Important: The update function erases all user
settings. We recommend you write down your
settings so that you can easily reset them after
Samsung may offer updates for the Soundbar’s the update. Note that updating the firmware
system firmware in the future. resets the subwoofer connection too.
1. Connect a USB thumb drive to the USB port
USB port
on your computer.
DIGITAL AUDIO IN
(OPTICAL) Important: Make sure there are no music
DIGITAL AUDIO IN
(OPTICAL)

POWER

USB (5V 0.5A)

files on the USB thumb drive. This may cause

the firmware update to fail.
USB (5V 0.5A)
2. Go to (samsung.com)  select Enter Model
Number and enter the model of your
Soundbar. Select manuals and downloads
If an update is offered, you can update the and download the latest software file.
firmware by connecting a USB device with the 3. Save the downloaded software to a USB
firmware update stored on it to the USB port on stick and select “Extract Here” to unzip the
your Soundbar. For more information about how folder.
to download update files, go to the Samsung 4. Turn off the Soundbar and connect the USB
website at www.samsung.comSupport. stick containing the software update to the
USB port.
Then, select the product type or enter the model
5. Turn on the Soundbar and change the source
number of your Soundbar, select the Software &
to “USB” mode. Within 3 minutes, “UPDATE”
Apps option, and then Downloads. Note that the
is displayed and the update begins.
option names can vary. 6. When the update is complete, the Soundbar
turns off. Turn on the Soundbar and then
press the (Volume) button on the top
panel for 5 seconds. “INIT OK” appears on the
display and the Soundbar is reset.
•• This product has a DUAL BOOT function.
If the firmware fails to update, you can
update the firmware again. Soundbar AC
code on when USB in with update file.
Then update again but VFD no show
anything, It will update finish after 2min.
7. Restore your settings on the Soundbar.

ENG - 31
If UPDATE is not displayed
1. Turn off the Soundbar, disconnect and then
reconnect the USB storage device that
contains the update files to the Soundbar’s
USB port.
2. Disconnect the Soundbar’s power cord,
reconnect it, and then turn on the Soundbar.

NOTES
•• The firmware update may not work properly
if audio files supported by the Soundbar are
stored in the USB storage device.
•• Do not disconnect the power or remove the
USB device while updates are being applied.
•• After the update is completed, the user setup
in the Soundbar maybe will be initialized. So
we recommend you write down your settings
so that you can easily reset them after the
update. Note that updating firmware resets
the subwoofer connection too.
If the connection to the subwoofer is not
re-established automatically after the
update, refer to page 16.
If the software update fails, check if the USB
stick is defective.
•• Mac OS users should use MS-DOS (FAT) as the
USB format.
•• Updating via USB may not be available,
depending on the USB storage device
manufacturer.

ENG - 32
13 TROUBLESHOOTING
Before seeking assistance, check the following.

Soundbar does not turn on. Subwoofer does not output any sound.

;; Check whether the power cord of the ;; Check whether the LED indicator on the
Soundbar is correctly inserted into the rear of the Subwoofer is on in blue.
outlet. Reconnect the Soundbar and Subwoofer if
the indicator is blinking slowly in blue or
Soundbar works erratically. turned red. (See page 17.)
;; After removing the power cord, insert it ;; You may experience an issue if there is an
again. obstacle between the Soundbar and
;; Power the external device off/on and try Subwoofer. Move devices to an area away
again. from obstacles.
;; If there is no signal, the Soundbar ;; Other devices sending radio frequency
automatically turns off after a certain signals in proximity may interrupt the
period of time. Turn on the power. connection. Keep your speaker away from
(See page 7.) such devices.
;; Remove and reconnect the power plug.
If the remote control does not work.
The Subwoofer volume is too low.
;; Point the remote directly at the Soundbar.
;; Replace the batteries with new ones. ;; The original volume of the content you are
playing may be low. Try adjusting the
Soundbar does not output any sound. Subwoofer level. (See page 12.)
;; Bring the Subwoofer speaker closer to you.
;; The volume of the Soundbar is too low or
muted. Adjust the volume. Soundbar does not appear on the Bluetooth
;; When any external device (STB, Bluetooth device list of the TV.
device, mobile device, etc.) is connected,
adjust the volume of the external device. ;; Disconnect the power cord of the Soundbar
;; For sound output of the TV, select completely and reconnect, and then try
Soundbar. (Samsung TV: Home ( ) → searching again. (See page 20.)
Menu → Settings ( ) → All Settings ( ) ;; Connect the TV and Soundbar with an
→ Sound → Sound Output → Select optical cable, and select the “D.IN” mode by
Soundbar) pressing the (Source) button on the
;; The cable connection to the Soundbar may top of the Soundbar. See if the audio output
be loose. Remove the cable and connect works normally, and try searching again.
again. (See page 20.)
;; Remove the power cord completely,
reconnect, and turn the power on.
;; Reset the product and try again.
(See page 31.)

ENG - 33
Soundbar does not connect via Bluetooth. 14 LICENCE
;; When connecting a new device, switch to
“BT PAIRING” for connection. (Press the
PAIR button on the remote control or
press the (Source) button on the top of
the soundbar for at least 5 seconds.)
;; If the Soundbar is connected to another Manufactured under license from Dolby
device, disconnect that device first to Laboratories. Dolby, Dolby Audio, and the
switch the device.
double-D symbol are trademarks of Dolby
;; Reconnect it after removing the Bluetooth
speaker list on the device to connect. Laboratories Licensing Corporation. Confidential
(Samsung TV: Home ( ) → Menu → unpublished works. Copyright 1992-2019 Dolby
Settings ( ) → All Settings ( ) → Sound Laboratories. All rights reserved.
→ Sound Output → Bluetooth Speaker List)
;; Remove and reconnect the power plug,
then try again.
;; Reset the product and try again.
(See page 31.) For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Sound drops out when connected via
Bluetooth. Licensing Limited. DTS, Digital Surround,
Virtual:X, and the DTS logo are registered
;; Some devices can cause radio interference trademarks or trademarks of DTS, Inc. in the
if they are located too close to the
United States and other countries. © 2021 DTS,
Soundbar. e. g. microwaves, wireless
routers, etc. Inc. ALL RIGHTS RESERVED.
;; If your device that is connected via
Bluetooth moves too far away from the
Soundbar, it may cause the sound to drop
out. Move the device closer to the
Soundbar.
;; If a part of your body is in contact with the
Bluetooth transceiver or the product is The Bluetooth® word mark and logos are
installed on metal furniture, sound may registered trademarks owned by Bluetooth SIG,
drop out. Check the installation Inc. and any use of such marks by Samsung
environment and conditions for use. Electronics Co., Ltd. is under license. Other
trademarks and trade names are those of their
Soundbar does not turn on automatically with
the TV. respective owners.

;; When you turn off the Soundbar while

watching TV, power synchronization with
the TV is disabled. First turn off the TV.

ENG - 34
 15 OPEN SOURCE
LICENCE NOTICE
[ENERGY STAR] To send inquiries and requests for questions
ENERGY STAR qualified model only regarding open sources, contact Samsung Open
–– Your Samsung product is ENERGY STAR Source (http://opensource.samsung.com)
qualified in its factory default setting.
Change to certain features, settings and
functionality in this product can change the
power consumption, possibly beyond the
16 IMPORTANT
limits required for ENERGY STAR
qualification.
NOTES ABOUT
–– Environmental Protection Agency and
Department of Energy. ENERGY STAR is a
SERVICE
joint program of the Government agencies,
designed to promote energy efficient •• Figures and illustrations in this User Manual
products and practices. are provided for reference only and may differ
Refer to www.energystar.gov for more from actual product appearance.
information of the ENERGY STAR Program. •• An administration fee may be charged if
either
ENERGY STAR qualified model only
(Applicable to Thin Client models only) (a) a
 n engineer is called out at your request
As an ENERGY STAR® Partner, SAMSUNG has and there is no defect with the product (i.e.
determined that this product meets the where the user manual has not been read).
ENERGY STAR® guidelines for energy (b) you bring the unit to a repair centre and
efficiency. there is no defect with the product (i.e.
–– The ENERGY STAR Program has been to where the user manual has not been read).
reduced greenhouse gas emissions and •• You will be informed of the administration fee
save energy through voluntary labeling. amount before a technician visits.
–– Power management setting of this product
have been enabled by default, and have
various timing setting from 1 minutes to 5
hours.
–– The product can wake with a button press
on the chassis from sleep mode.

ENERGY STAR qualified model only (The other

models)
–– As an ENERGY STAR Partner, Samsung has
determined that this product or product
models meets the ENERGY STAR guideline
for energy efficiency.

ENG - 35
17 SPECIFICATIONS AND GUIDE
Specifications
Model Name HW-C450

USB 5V/0.5A

Weight 1.4 kg

Dimensions (W x H x D) 858.8 x 59.0 x 75.0 mm

Operating Temperature Range +5°C to +35°C

Operating Humidity Range 10 % ~ 75 %

AMPLIFIER
40W x 2, 6 ohm
Rated Output power

Supported play formats LPCM 2ch, Dolby Audio™

(DTS 2.0 sound is played in DTS format.) (supporting Dolby® Digital), DTS

Subwoofer Name PS-WC45T

Weight 4.5 kg

Dimensions (W x H x D) 184.0 x 343.0 x 295.0 mm

AMPLIFIER
220W
Rated Output power

Overall Standby Power Consumption (W) 2.0W

Press and hold the SOUND MODE button for
Bluetooth
more than 5 seconds to turn off Bluetooth Power
Port deactivation method
function.

NOTES
•• Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
•• Weight and dimensions are approximate.

ENG - 36
 •• Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU
and the relevant UK statutory requirements. The full text of the declaration of conformity is
available at the following internet address: http://www.samsung.com go to Support and enter
the model name. This equipment may be operated in all EU countries and in the UK.
•• WIRELESS DEVICE OUTPUT POWER
RF max transmitter power
100mW at 2.4GHz – 2.4835GHz
25mW at 5.725GHz – 5.825GHz

[Correct disposal of batteries in this product]

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be
disposed of with other household waste at the end of their working life. Where marked, the chemical
symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference
levels in EC Directive 2006/66.
If batteries are not properly disposed of, these substances can cause harm to human health or the
environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of
waste and recycle them through your local, free battery return system.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the
end of their working life. To prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For information on Samsung’s environmental commitments and product specific regulatory obligations
e.g. REACH, WEEE, Batteries, visit:
www.samsung.com/uk/aboutsamsung/sustainability/environment/our-commitment/data/

ENG - 37
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3. Warranty repairs must be carried out by Authorised
–– UK, Republic of Ireland, Germany, France,
Samsung Dealers or Authorised Service Centres. No
Italy, Malta, Spain, Portugal, The
re-imbursement will be made for repairs carried out
Netherlands, Belgium, Luxembourg,
by non Samsung Dealers and, any such repair work
Denmark, Sweden, Finland, Poland,
and damage to the products caused by such repair
Hungary, Czech Republic, Slovakia, Austria,
work will not be covered by this warranty.
Slovenia, Croatia, Estonia, Latvia, Lithuania,
Greece, Cyprus, Romania, Bulgaria,
Switzerland, Norway, Lichtenstein and
Iceland.

SAMSUNG ELECTRONICS (U.K.) LTD.

© 2023 Samsung Electronics Co., Ltd. All rights reserved.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
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Country Samsung Service Centre  Web Site Country Samsung Service Centre  Web Site
` Europe www.samsung.com/cz/
CZECH 800 - SAMSUNG (800-726786)
support
www.samsung.com/uk/
UK 0333 000 0333 www.samsung.com/sk/
support SLOVAKIA 0800 - SAMSUNG (0800-726 786)
support
www.samsung.com/ie/
IRELAND (EIRE) 0818 717100 www.samsung.com/hr/
support CROATIA 072 726 786
support
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GERMANY 06196 77 555 77 www.samsung.com/
support BOSNIA 055 233 999
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support 023 207 777
MACEDONIA support
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ITALIA 800-SAMSUNG (800.7267864) www.samsung.com/
support MONTENEGRO 020 405 888
support
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SPAIN 91 175 00 15 www.samsung.com/si/
support SLOVENIA 080 697 267 (brezplačna številka)
support
210 608 098
www.samsung.com/pt/ www.samsung.com/rs/
PORTUGAL Chamada para a rede fixa nacional SERBIA 011 321 6899
support support
Dias úteis das 9h às 20h
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LUXEMBURG 261 03 710 KOSOVO 038 40 30 90
fr/support support
www.samsung.com/nl/ www.samsung.com/al/
NETHERLANDS 088 90 90 100 ALBANIA 045 620 202
support support
www.samsung.com/be/ 0800 111 31 - Безплатен за всички
support (Dutch) оператори
BELGIUM 02-201-24-18 *3000 - Цена на един градски www.samsung.com/bg/
www.samsung.com/ BULGARIA
be_fr/support (French) разговор или според тарифата на support
мобилният оператор
www.samsung.com/no/ 09:00 до 18:00 - Понеделник до Петък
NORWAY 21629099
support
0800872678 - Apel gratuit
www.samsung.com/dk/ *8000 - Apel tarifat în reţea www.samsung.com/ro/
DENMARK 707 019 70 ROMANIA
support Program Call Center support
www.samsung.com/fi/ Luni - Vineri: 9 AM - 6 PM
FINLAND 030-6227 515
support 8009 4000 only from landline, toll
www.samsung.com/se/ CYPRUS
SWEDEN 0771-400 300 free
support 80111-SAMSUNG (80111 726 7864) only www.samsung.com/gr/
801-172-678* lub +48 22 607-93-33* from land line support
Specjalistyczna infolinia do obsługi GREECE
http://www.samsung.com/ (+30) 210 6897691 from mobile and
POLAND zapytań dotyczących telefonów land line
pl/support/
komórkowych: 801-672-678* www.samsung.com/lt/
* (opłata według taryfy operatora) LITHUANIA 8-800-77777
support
www.samsung.com/hu/ www.samsung.com/lv/
HUNGARY 0680SAMSUNG (0680-726-7864) LATVIA 8000-7267
support support
www.samsung.com/at/ www.samsung.com/ee/
AUSTRIA 0800 72 67 864 (0800-SAMSUNG) ESTONIA 800-7267
support support
www.samsung.com/ch/
support (German)
SWITZERLAND 0800 726 786
www.samsung.com/
ch_fr/support (French)