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It Takes a Virus:

What Can Be Learned About Parent-Teacher Relations from Pandemic Realities?


•••

Summary of Highlights for Parents

“It Takes a Virus: What Can Be Learned About Parent-Teacher Relations from Pandemic
Realities?” aimed to capture parents’ and teachers’ perspectives about learning at home
during March – June 2020. Findings are based on data collected from 1067 parent survey
respondents, 566 teacher survey respondents, and 10 parents and 10 teachers who were
individually interviewed.

Parent-teacher relations were enhanced because:


• Communication was more frequent, more meaningful, and more personalized
communication (e.g. via Google Meet, phone, email).

• Parents had new or renewed appreciation for the role teachers play in children’s
learning.

• Parents gained deeper understanding of their children as learners, which meant


discussions with teachers were more effective and parents could be stronger
advocates for their children.

• Parents felt supported by teachers. Teachers’ empathy about families’ circumstances


was key.

• Parents found value when teachers provided synchronous learning opportunities (e.g.
Google Meets) to clarify material and provide social interaction.

• Teachers gained new insights into students and families, especially with respect to how
parents juggled supporting their children’s learning with their own work demands and
domestic responsibilities.

• Teachers and parents worked together to discover creative ways to meet students’
needs, sometimes realizing that learning at home was better for the child.

• Teachers assured parents that it was okay to de-emphasize school to focus on


children’s or parents’ emotional health and other family priorities.

Parent-teacher relations became strained when:


• There was no standardized approach to technology—too many platforms and
programs requiring parents to figure out how each teacher wanted things done, often
without any technology support.

• Teachers’ assignments were not straightforward and parents had to spend a lot of time
explaining material or helping children complete work.

• Parents felt teachers were assigning too much or too little work for their children.
It Takes a Virus:
What Can Be Learned About Parent-Teacher Relations from Pandemic Realities?
•••

• Parents could not communicate with teachers effectively (e.g. slow responses, slow or
unclear feedback on children’s work, no availability during evenings when parents had
time to help children).

• Teacher “presence” was lacking—few or no Google Meets offered to explain material


or connect with students.

• Students were unmotivated to do schoolwork, and parent-child or family conflict


emerged as parents tried to help their children focus.

Other noteworthy findings:


• Provincial budget decisions had significant impact on families who had children with
exceptional learning needs (e.g. Educational Assistants)

• Ministry decision on how to handle grades and the progression to the next grade was
perceived to de-motivate students, which made it difficult for parents to support their
children.

• Parents and teachers expressed concern about students’ grades in the 2019-2020
school year falsely representing their abilities and knowledge. They predict some
students will face future challenges with learning.

• Parents and teachers acknowledged schools play more than an academic role. The
social function of schooling was missed: students missed teachers; teachers missed
students; and students missed their friends and extracurricular activities.

Dr. Bonnie Stelmach, University of Alberta

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