M63x User Guide

LaserJet Enterprise MFP M631, M632, M633
User Guide
M631dn M631z M632fht Flow M632z

Flow M631h Flow M633z
M632h
M633fh
www.hp.com/support/ljM631MFP
HP LaserJet Enterprise MFP M631, M632,
M633
User Guide
Copyright and License Trademark Credits
© Copyright 2017 HP Development Company, Adobe®, Adobe Photoshop®, Acrobat®, and

L.P. PostScript® are trademarks of Adobe Systems
Incorporated.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as Apple and the Apple logo are trademarks of
allowed under the copyright laws. Apple Inc., registered in the U.S. and other
countries.
The information contained herein is subject to
change without notice. OS X is a trademark of Apple Inc., registered in
the U.S. and other countries.
The only warranties for HP products and
services are set forth in the express warranty AirPrint is a trademark of Apple Inc., registered
statements accompanying such products and in the U.S. and other countries.
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not Google™ is a trademark of Google Inc.
be liable for technical or editorial errors or
omissions contained herein. Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
Edition 3, 10/2017 of Microsoft Corporation.
UNIX® is a registered trademark of The Open

Group.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1

Printer views .............................................................................................................................................................................. 2
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 4
Interface ports ...................................................................................................................................................... 5
Control-panel view ............................................................................................................................................... 5
How to use the touchscreen control panel ................................................................................. 8
Printer specifications ............................................................................................................................................................... 9
Technical specifications ...................................................................................................................................... 9
Supported operating systems ......................................................................................................................... 11
Mobile printing solutions .................................................................................................................................. 13
Printer dimensions ............................................................................................................................................ 14
Power consumption, electrical specifications, and acoustic emissions ................................................... 17
Operating environment range ......................................................................................................................... 17
Printer hardware setup and software installation ............................................................................................................ 18
2 Paper trays .............................................................................................................................................................................................. 19

Introduction ............................................................................................................................................................................. 20
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 21
Tray 1 paper orientation ................................................................................................................................... 22
Use alternative letterhead mode .................................................................................................................... 25
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 25
Load Tray 2 and the 550-sheet trays ................................................................................................................................. 26
Introduction ........................................................................................................................................................ 26
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 27
Use alternative letterhead mode .................................................................................................................... 29
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 29
Load the 2,100-sheet high-capacity input tray ................................................................................................................ 30
Load and print envelopes ..................................................................................................................................................... 32
Introduction ........................................................................................................................................................ 32
Print envelopes .................................................................................................................................................. 32
Envelope orientation ......................................................................................................................................... 33
ENWW iii
Load and print labels ............................................................................................................................................................. 34
Introduction ........................................................................................................................................................ 34
Manually feed labels ......................................................................................................................................... 34
Label orientation ............................................................................................................................................... 35
Configure the stapling mailbox accessory ......................................................................................................................... 36
Configure the default staple location ............................................................................................................. 36
Configure the operation mode ........................................................................................................................ 37
3 Supplies, accessories, and parts .......................................................................................................................................................... 39

Order supplies, accessories, and parts ............................................................................................................................... 40
Ordering .............................................................................................................................................................. 40
Supplies and accessories ................................................................................................................................. 40
Maintenance/long-life consumables .............................................................................................................. 41
Customer self-repair parts ............................................................................................................................... 41
Configure the HP toner-cartridge-protection supply settings ........................................................................................ 43
Introduction ........................................................................................................................................................ 43
Enable or disable the Cartridge Policy feature ............................................................................................. 43
Use the printer control panel to enable the Cartridge Policy feature .................................. 43
Use the printer control panel to disable the Cartridge Policy feature .................................. 43
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ............ 44
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............ 44
Troubleshoot Cartridge Policy control panel error messages ............................................... 45
Enable or disable the Cartridge Protection feature ..................................................................................... 45
Use the printer control panel to enable the Cartridge Protection feature .......................... 45
Use the printer control panel to disable the Cartridge Protection feature .......................... 45
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature .... 45
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 46
Troubleshoot Cartridge Protection control panel error messages ....................................... 46
Replace the toner cartridge .................................................................................................................................................. 47
Replace the staple cartridge ................................................................................................................................................ 51
4 Print .......................................................................................................................................................................................................... 53
Print tasks (Windows) ............................................................................................................................................................ 54
How to print (Windows) .................................................................................................................................... 54
Automatically print on both sides (Windows) ............................................................................................... 56
Manually print on both sides (Windows) ........................................................................................................ 56
Print multiple pages per sheet (Windows) .................................................................................................... 57
Select the paper type (Windows) .................................................................................................................... 57
Additional print tasks ........................................................................................................................................ 58
Print tasks (OS X) .................................................................................................................................................................... 59
How to print (OS X) ............................................................................................................................................ 59
iv ENWW
Automatically print on both sides (OS X) ....................................................................................................... 59
Manually print on both sides (OS X) ................................................................................................................ 59
Print multiple pages per sheet (OS X) ............................................................................................................ 60
Select the paper type (OS X) ............................................................................................................................ 60
Additional print tasks ........................................................................................................................................ 60
Store print jobs on the printer to print later or print privately ........................................................................................ 62
Introduction ........................................................................................................................................................ 62
Create a stored job (Windows) ........................................................................................................................ 62
Create a stored job (OS X) ................................................................................................................................ 64
Print a stored job ............................................................................................................................................... 64
Delete a stored job ............................................................................................................................................ 65
Information sent to printer for Job Accounting purposes ........................................................................... 65
Mobile printing ........................................................................................................................................................................ 66
Introduction ........................................................................................................................................................ 66
Wireless Direct Print and NFC Printing ........................................................................................................... 66
HP ePrint via email ............................................................................................................................................ 67
HP ePrint software ............................................................................................................................................ 67
AirPrint ................................................................................................................................................................. 68
Android embedded printing ............................................................................................................................. 68
Print from the USB port ......................................................................................................................................................... 70
Introduction ........................................................................................................................................................ 70
Enable the USB port for printing ..................................................................................................................... 70
Print USB documents ........................................................................................................................................ 71
5 Copy .......................................................................................................................................................................................................... 73
Make a copy ............................................................................................................................................................................ 74
Copy on both sides (duplex) ................................................................................................................................................. 76
Additional options when copying ........................................................................................................................................ 78
Additional copy tasks ............................................................................................................................................................. 80
6 Scan .......................................................................................................................................................................................................... 81
Set up Scan to Email .............................................................................................................................................................. 82
Introduction ........................................................................................................................................................ 82
Before you begin ............................................................................................................................................... 82
Step one: Access the HP Embedded Web Server (EWS) ............................................................................. 82
Step two: Configure the Network Identification settings ............................................................................ 83
Step three: Configure the Send to Email feature ......................................................................................... 84
Method one: Basic configuration using the Email Setup Wizard ........................................... 84
Method two: Advanced configuration using the Email Setup ................................................ 88
Step four: Configure the Quick Sets (optional) ............................................................................................. 92
Step five: Set up Send to Email to use Office 365 Outlook (optional) ....................................................... 93
ENWW v
Introduction ................................................................................................................................... 93
Configure the outgoing email server (SMTP) to send an email from an Office 365
Outlook account ............................................................................................................................ 93
Set up Scan to Network Folder ............................................................................................................................................ 95
Introduction ........................................................................................................................................................ 95
Before you begin ............................................................................................................................................... 95
Step one: Access the HP Embedded Web Server ......................................................................................... 95
Step two: Set up Scan to Network Folder ...................................................................................................... 96
Method one: Use the Scan to Network Folder Wizard ............................................................ 96
Method two: Use Scan to Network Folder Setup ..................................................................... 97
Step one: Begin the configuration ......................................................................... 97
Step two: Configure the Scan to Network Folder settings ................................ 98
Step three: Complete the configuration ............................................................. 105
Set up Scan to USB Drive .................................................................................................................................................... 106
Introduction ...................................................................................................................................................... 106
Step one: Access the HP Embedded Web Server ....................................................................................... 106
Step two: Enable Scan to USB Drive ............................................................................................................. 107
Step three: Configure the Quick Sets (optional) ......................................................................................... 107
Default scan settings for Scan to USB Drive setup .................................................................................... 108
Default file settings for Save to USB Setup ................................................................................................ 108
Set up Save to SharePoint® (Flow models only) ............................................................................................................. 110
Introduction ...................................................................................................................................................... 110
Before you begin ............................................................................................................................................. 110
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 110
Step two: Enable Save to SharePoint® and create a Save to SharePoint Quick Set ............................. 111
Scan and save a file directly to a Microsoft® SharePoint site ................................................................... 113
Quick set scan settings and options for Save to SharePoint® ................................................................. 114
Create a Quick Set ................................................................................................................................................................ 116
Introduction ...................................................................................................................................................... 116
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 116
Step two: Add and manage Quick Sets ........................................................................................................ 117
Add a Quick Set ........................................................................................................................... 117
Edit a Quick Set ........................................................................................................................... 118
Copy a Quick Set ......................................................................................................................... 118
Remove a Quick Set ................................................................................................................... 119
Quick Set settings and options ................................................................................................. 119
Send a scanned document to one or more email addresses ....................................................................................... 125
Introduction ...................................................................................................................................................... 125
Scan and send a document to email ............................................................................................................ 125
Scan and send to network folder ...................................................................................................................................... 127
Introduction ...................................................................................................................................................... 127
vi ENWW
Scan and save the document to a folder .................................................................................................... 127
Scan and send to USB Flash Drive .................................................................................................................................... 129
Introduction ...................................................................................................................................................... 129
Scan and save the document to a USB flash drive .................................................................................... 129
Additional options when scanning .................................................................................................................................... 131
HP JetAdvantage business solutions ............................................................................................................................... 133
Additional scan tasks .......................................................................................................................................................... 134
7 Fax .......................................................................................................................................................................................................... 135

Set up fax .............................................................................................................................................................................. 136
Introduction ...................................................................................................................................................... 136
Set up fax by using the printer control panel ............................................................................................. 136
Change fax configurations ................................................................................................................................................. 137
Fax dialing settings ......................................................................................................................................... 137
General fax send settings .............................................................................................................................. 138
Fax receive settings ........................................................................................................................................ 138
Send a fax ............................................................................................................................................................................. 140
Additional options when faxing ......................................................................................................................................... 142
Additional fax tasks ............................................................................................................................................................. 143
8 Manage the printer .............................................................................................................................................................................. 145

Advanced configuration with HP Embedded Web Server (EWS) .................................................................................. 146
Introduction ...................................................................................................................................................... 146
How to access the HP Embedded Web Server (EWS) ............................................................................... 146
HP Embedded Web Server features ............................................................................................................ 147
Information tab ........................................................................................................................... 147
General tab .................................................................................................................................. 148
Copy/Print tab ............................................................................................................................. 149
Scan/Digital Send tab ................................................................................................................ 150
Fax tab .......................................................................................................................................... 151
Troubleshooting tab .................................................................................................................. 151
Security tab ................................................................................................................................. 152
HP Web Services tab .................................................................................................................. 152
Networking tab ........................................................................................................................... 152
Other Links list ............................................................................................................................ 154
Configure IP network settings ........................................................................................................................................... 155
Printer sharing disclaimer .............................................................................................................................. 155
View or change network settings ................................................................................................................. 155
Rename the printer on a network ................................................................................................................ 155
Manually configure IPv4 TCP/IP parameters from the control panel ..................................................... 156
Manually configure IPv6 TCP/IP parameters from the control panel ..................................................... 156
ENWW vii
Link speed and duplex settings .................................................................................................................... 157
Printer security features ..................................................................................................................................................... 158
Introduction ...................................................................................................................................................... 158
Security statements ....................................................................................................................................... 158
Assign an administrator password ............................................................................................................... 158
IP Security ......................................................................................................................................................... 159
Lock the formatter .......................................................................................................................................... 159
Encryption support: HP High Performance Secure Hard Disks ............................................................... 159
Energy-conservation settings ........................................................................................................................................... 160
Introduction ...................................................................................................................................................... 160
Print with EconoMode .................................................................................................................................... 160
Set the sleep timer and configure the printer to use 1 watt or less of power ...................................... 160
Set the sleep schedule ................................................................................................................................... 161
HP Web Jetadmin ................................................................................................................................................................. 162
Software and firmware updates ....................................................................................................................................... 163
9 Solve problems ..................................................................................................................................................................................... 165

Customer support ................................................................................................................................................................ 166
Control panel help system ................................................................................................................................................. 167
Restore factory settings ..................................................................................................................................................... 168
Introduction ...................................................................................................................................................... 168
Method one: Restore factory settings from the printer control panel ................................................... 168
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 168
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .............................. 169
Change the “Very Low” settings ................................................................................................................... 169
For printers with fax capability ................................................................................................. 169
Order supplies ................................................................................................................................................. 170
Printer does not pick up paper or misfeeds .................................................................................................................... 171
Introduction ...................................................................................................................................................... 171
The printer does not pick up paper .............................................................................................................. 171
The printer picks up multiple sheets of paper ............................................................................................ 173
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 177
Clear paper jams .................................................................................................................................................................. 178
Introduction ...................................................................................................................................................... 178
Paper jam locations ........................................................................................................................................ 179
Auto-navigation for clearing paper jams ..................................................................................................... 180
Experiencing frequent or recurring paper jams? ....................................................................................... 180
Clear paper jams in the document feeder .................................................................................................. 181
Clear paper jams in Tray 1 ............................................................................................................................. 183
Clear paper jams in Trays 2, 3, 4, or 5 ......................................................................................................... 185
viii ENWW
Clear paper jams in the 2,100-sheet high-capacity input tray ................................................................ 188
Clear paper jams in the right door and fuser area ..................................................................................... 192
Clear paper jams in the output bin ............................................................................................................... 195
Clear paper jams in the duplexer .................................................................................................................. 195
Clear paper jams in the envelope feeder .................................................................................................... 196
Clear paper jams in the HP Stapling Mailbox .............................................................................................. 198
Clear staple jams ............................................................................................................................................. 200
Improve print quality ........................................................................................................................................................... 203
Introduction ...................................................................................................................................................... 203
Print from a different software program .................................................................................................... 203
Check the paper-type setting for the print job ........................................................................................... 203
Check the paper type setting (Windows) ................................................................................ 203
Check the paper type setting (OS X) ........................................................................................ 204
Check toner-cartridge status ........................................................................................................................ 204
Print a cleaning page ...................................................................................................................................... 204
Visually inspect the toner cartridge ............................................................................................................. 205
Check paper and the printing environment ................................................................................................ 205
Step one: Use paper that meets HP specifications ............................................................... 205
Step two: Check the environment ............................................................................................ 205
Step three: Set the individual tray alignment ........................................................................ 206
Try a different print driver .............................................................................................................................. 206
Check the EconoMode settings ..................................................................................................................... 207
Adjust print density ......................................................................................................................................... 207
Image defects table ............................................................................................................................................................ 209
Improve copy image quality ............................................................................................................................................... 216
Check the scanner glass for dirt and smudges .......................................................................................... 216
Calibrate the scanner ...................................................................................................................................... 217
Check the paper settings ............................................................................................................................... 218
Check the paper size and type configuration ........................................................................ 218
Select the tray to use for the copy ........................................................................................... 218
Check the image-adjustment settings ........................................................................................................ 218
Optimize copy quality for text or pictures ................................................................................................... 219
Edge-to-edge copying .................................................................................................................................... 219
Improve scan image quality ............................................................................................................................................... 220
Check the resolution settings ....................................................................................................................... 221
Optimize scan quality for text or pictures ................................................................................................... 222
Check the output-quality settings ................................................................................................................ 223
Improve fax image quality .................................................................................................................................................. 224
ENWW ix
Check the send-fax resolution settings ....................................................................................................... 225
Optimize fax quality for text or pictures ..................................................................................................... 226
Check the error-correction settings ............................................................................................................. 226
Check the fit-to-page setting ........................................................................................................................ 227
Send to a different fax machine .................................................................................................................... 227
Check the sender's fax machine ................................................................................................................... 227
Solve wired network problems .......................................................................................................................................... 228
Introduction ...................................................................................................................................................... 228
Poor physical connection ............................................................................................................................... 228
The computer is using the incorrect IP address for the printer ............................................................... 228
The computer is unable to communicate with the printer ....................................................................... 229
The printer is using incorrect link and duplex settings for the network ................................................ 229
New software programs might be causing compatibility problems ...................................................... 229
The computer or workstation might be set up incorrectly ...................................................................... 229
The printer is disabled, or other network settings are incorrect ............................................................. 229
Solve wireless network problems ..................................................................................................................................... 230
Introduction ...................................................................................................................................................... 230
Wireless connectivity checklist ..................................................................................................................... 230
The printer does not print after the wireless configuration completes ................................................. 231
The printer does not print, and the computer has a third-party firewall installed .............................. 231
The wireless connection does not work after moving the wireless router or printer .......................... 231
Cannot connect more computers to the wireless printer ........................................................................ 231
The wireless printer loses communication when connected to a VPN .................................................. 232
The network does not appear in the wireless networks list .................................................................... 232
The wireless network is not functioning ..................................................................................................... 232
Reduce interference on a wireless network ............................................................................................... 232
Solve fax problems .............................................................................................................................................................. 233
Checklist for solving fax problems ............................................................................................................... 233
What type of phone line are you using? ................................................................................. 233
Are you using a surge-protection device? .............................................................................. 233
Are you using a phone company voice-messaging service or an answering machine? . 233
Does your phone line have a call-waiting feature? ............................................................... 234
Check fax accessory status ....................................................................................................... 234
General fax problems ..................................................................................................................................... 235
The fax failed to send ................................................................................................................ 235
An Out of Memory status message displays on the printer control panel ........................ 235
Print quality of a photo is poor or prints as a gray box ........................................................ 235
You touched the Stop button to cancel a fax, but the fax was still sent ............................ 235
No fax address book button displays ...................................................................................... 235
Not able to locate the Fax settings in HP Web Jetadmin ..................................................... 235
x ENWW
The header is appended to the top of the page when the overlay option is enabled .... 235
A mix of names and numbers is in the recipients box .......................................................... 235
A one-page fax prints as two pages ........................................................................................ 235
A document stops in the document feeder in the middle of faxing ................................... 236
The volume for sounds coming from the fax accessory is too high or too low ............... 236
Index ........................................................................................................................................................................................................... 237
ENWW xi
xii ENWW
1 Printer overview
● Printer views
● Printer specifications
● Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM631MFP, www.hp.com/support/ljM632MFP, or www.hp.com/support/ljM633MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and configure
● Learn and use
● Solve problems
● Download software and firmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 1
Printer views
● Printer front view
● Printer back view
● Interface ports
● Control-panel view
Printer front view
2 3
1
4
5
6
12 7
1
8
2 9
11 10 21
13 22
20
14
23
15
24
3
19 3
16
18
17
1 Control panel with color touchscreen display (tilts up for easier viewing)
2 Document-feeder input tray
3 Document-feeder output bin
4 Document-feeder output extension (extend this when scanning longer—such as legal—paper)
5 Scanner assembly
2 Chapter 1 Printer overview ENWW

6 Right door (access for clearing jams)
7 Tray 1 (multipurpose tray)
8 Formatter (contains the interface ports)
9 Slot for a cable-type security lock
10 Power connection
11 Tray 2
12 On/off button
13 Walk-up USB port
14 Output bin
15 Output bin extension
16 Tray 3
17 Tray 4
18 Tray 5
19 3x550-sheet tray (included with the M631z; optional for the M631dn, M631h, M632h, and M633fh)
20 HP Stapling Mailbox (included with the M631z, M632z, and M633z)
21 Hardware integration pocket (for connecting accessories and third-party devices)
22 Keyboard (M632z and M633z only. Pull the keyboard straight out to use it.)
CAUTION: Close the keyboard when it is not in use.
23 Stapler door (included with the M631z, M632z, and M633z
24 1x550-sheet tray and 2,100-sheet high-capacity input tray (included with the M632z and M633z; optional for the M631dn,
M631h, M632h, and M633fh)
ENWW Printer views 3

Printer back view
1
2
5
1 Document feeder cover release latch
2 Document-feeder cover (access for clearing jams)
3 Cartridge door release button
4 Cartridge door (access to the toner cartridge)
5 Serial number and product number label

Interface ports
2
3
1 Host USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Hi-Speed USB 2.0 printing port
3 Local area network (LAN) Ethernet (RJ-45) network port
4 Fax port (fax models only)
Control-panel view
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the left side of the printer control panel,
or touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.

1 2 3 4 5 6 7
13 9
10
12
11
1 Home button Touch the Home button to return to the Home screen.
2 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more applications.
NOTE: The available applications vary by printer. The administrator can configure which applications
appear and the order in which they appear.
3 Reset button Touch the Reset button to clear changes, release the printer from a paused state, reset the copy count
field, display hidden errors, and restore the default settings (including the language and keyboard
layout).
4 Sign In or Sign Out button Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This button displays only if the administrator has configured the printer to require permission
for access to features.
5 Information button Touch the information button to access a screen that provides access to several types of printer
information. Touch the buttons at the bottom of the screen for the following information:
● Display Language: Change the language setting for the current user session.
● Sleep Mode: Place the printer into sleep mode.
● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
● Wireless: View or change wireless connection settings (for the z model and for the dn and f
models only when an optional wireless accessory is installed).
● Ethernet: View or change Ethernet connection settings.
● HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
● Fax Number: View the printer fax number (fax models only).

6 Help button Touch the Help button to open the embedded help system.
7 Current time Displays the current time.
8 Start Copy button Touch the Start Copy button to start a copy job.
9 Copy count The copy count indicates the number of copies that the printer is set to make.
10 Home-screen page Indicates the number of pages on the Home screen or in an application. The current page is
indicator highlighted. Swipe the screen sideways to scroll between pages.
11 Keyboard Flow models include a physical keyboard. The keys are mapped to a language in the same way the
virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual
(Flow models only) keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys
for different languages.
12 Easy-access USB port Insert a USB flash drive for printing or scanning without a computer or to update the printer firmware.
NOTE: An administrator must enable this port before use.
13 Hardware integration For connecting accessory and third-party devices.

pocket (HIP)

How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item Touch the Settings icon to open the Settings app.
or open that menu. Also, when scrolling through
menus, briefly touch the screen to stop the
scrolling.
Swipe Touch the screen and then move your finger Swipe until the Settings app displays.
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your finger Scroll through the Settings app.
vertically to scroll the screen up and down. When
scrolling through menus, briefly touch the screen
to stop the scrolling.

Printer specifications
IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljM631MFP, www.hp.com/support/ljM632MFP, or
www.hp.com/support/ljM633MFP.
● Technical specifications
● Supported operating systems
● Mobile printing solutions
● Printer dimensions
● Power consumption, electrical specifications, and acoustic emissions
● Operating environment range
Technical specifications
Model name M631dn, M632h M631h, M632fht, M633fh M631z, M632z, M633z
Product number J8J63A, J8J70A J8J64A, J8J71A, J8J76A J8J65A, J8J72A, J8J78A
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (550-sheet capacity)
1x550-sheet paper feeder Optional Optional Optional (not available

for M631z)
NOTE: The printer supports as
many as six input trays.
1x550-sheet feeder plus 2,100- Optional Optional Included with the

sheet high-capacity feeder M632z and M633z
Automatic duplex printing
Envelope feeder cassette for Optional Optional Optional

printing up to 75 envelopes
HP Stapling Mailbox Not supported Not supported
Connectivity 10/100/1000 Ethernet LAN

connection with IPv4 and IPv6
Hi-Speed USB 2.0
Easy-access USB port for printing

and scanning without a computer
and upgrading the firmware
Hardware integration pocket (HIP)

for connecting accessories and
third-party devices
HP Internal USB ports Optional Optional Optional
HP Jetdirect 3000w NFC/Wireless Optional Optional Optional

Accessory for printing from mobile
devices
ENWW Printer specifications 9

Integrated HP Wi-Fi Direct Not supported Not supported M631z and M633z
accessory for printing from mobile
devices
HP Jetdirect 2900nw Print Server Optional Optional Optional

Accessory for wireless connectivity
Internal Storage 16 GB eMMC hard drive M631dn Not supported Not supported
320 GB HP High-Performance Included with the

Secure Hard Disk M632h; optional for
the M631dn
Memory 1.75 GB base memory, expandable Not supported

to 2.5 GB
2.25 GB base memory, expandable Not supported Not supported

to 3 GB
Security HP Trusted Platform Module for Optional Optional Optional

encrypting all data that passes
through the printer
Control-panel display and input Touchscreen control panel
Retractable keyboard Not supported Not supported
Print Prints 52 pages per minute (ppm) M631dn M631h M631z

on A4 and 55 ppm on letter-size
paper
Prints 61 ppm on A4 and 65 ppm on M632h M632fht M632z

letter-size paper
Prints 71 ppm on A4 and 75 ppm on Not supported M633fh M633z

letter-size paper
Easy-access USB printing (no

computer required)
Fax Optional Included with M632fht,

M633fh; optional for
the M631h
Copy and scan Copies 52 pages per minute (ppm) M631dn M631h M631z
on A4 and 55 ppm on letter-size
NOTE: Copy and scan speeds are paper
subject to change. For the most
current information, go to
www.hp.com/support/ljM631MFP,
www.hp.com/support/ljM632MFP,
or www.hp.com/support/
ljM633MFP
Copies 61 ppm on A4 and 65 ppm M632h M632fht M632z

on letter-size paper
Copies 71 ppm on A4 and 75 ppm M633fh M633z

on letter-size paper

Scans at 75 images per minute

(ipm) (monochrome or color).
Scans at 120 ipm (monochrome

and color).
Easy-access USB copying and

scanning (no computer required)
150-page document feeder with

electronic duplex copying and
scanning
HP EveryPage Technologies Not supported Not supported

including ultrasonic multi-feed
detection
Embedded optical character Not supported Not supported

recognition (OCR) provides the
ability to convert printed pages into
text that can be edited or searched
using a computer.
SMART Label feature provides Not supported Not supported

paper-edge detection for automatic
page cropping
Automatic page orientation for Not supported Not supported

pages that have at least 100
characters of text.
Automatic tone adjustment sets Not supported Not supported

contrast, brightness, and
background removal for each page.
Digital Send Send to E-mail, Save to USB, and

Save to Network Folder
Send documents to SharePoint® Not supported Not supported
Supported operating systems

The following information applies to the printer-specific Windows PCL 6 and HP print drivers for OS X and to the
software installer.
Windows: The HP Software Installer installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print
driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with
optional software when using the software installer. Download the "HP PCL.6" version 3 print driver, the
"HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support website for
this printer: www.hp.com/support/ljM631MFP, www.hp.com/support/ljM632MFP, or www.hp.com/support/
ljM633MFP.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet
or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not
included in the HP Software Installer.

1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
Table 1-1 Supported operating systems and print drivers

Operating system Print driver (for Windows, or the installer on Notes
the web for OS X)
Windows® XP SP3, 32-bit The “HP PCL.6” printer-specific print driver is Microsoft retired mainstream support for
installed for this operating system as part of Windows XP in April 2009. HP will continue
the software installation. to provide best effort support for the
discontinued XP operating system. Some
features of the print driver are not
supported.
Windows Vista®, 32-bit The “HP PCL.6” printer-specific print driver is Microsoft retired mainstream support for
installed for this operating system as part of Windows Vista in April 2012. HP will
the software installation. continue to provide best effort support for
the discontinued Vista operating system.
Some features of the print driver are not
supported.
Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specific print driver is Microsoft retired mainstream support for
available for download from the printer- Windows Server 2003 in July 2010. HP will
support website. Download the driver, and continue to provide best effort support for
then use the Microsoft Add Printer tool to the discontinued Server 2003 operating
install it. system. Some features of the print driver
are not supported.
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specific print driver is
installed for this operating system as part of
the software installation.
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specific print driver is Windows 8 RT support is provided through
installed for this operating system as part of Microsoft IN OS Version 4, 32- bit driver.
the software installation.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specific print Windows 8.1 RT support is provided through
driver is installed for this operating system Microsoft IN OS Version 4, 32- bit driver.
as part of the software installation.
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specific print
driver is installed for this operating system
as part of the software installation.
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specific print driver is Microsoft retired mainstream support for
available for download from the printer- Windows Server 2008 in January 2015. HP
support website. Download the driver, and will continue to provide best effort support
then use the Microsoft Add Printer tool to for the discontinued Server 2008 operating
install it. system. Some features of the print driver
are not supported.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specific print driver is Microsoft retired mainstream support for
available for download from the printer- Windows Server 2008 in January 2015. HP
support website. Download the driver, and will continue to provide best effort support
then use the Microsoft Add Printer tool to for the discontinued Server 2008 operating
install it. system.

Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver (for Windows, or the installer on Notes

the web for OS X)
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specific print driver is
available for download from the printer-
support website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012, 64-bit The PCL 6 printer-specific print driver is

install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specific print driver is
install it.
OS X 10.10 Yosemite, OS X 10.11 El Capitan, The HP print driver is available for download For OS X, download the installer from
OS X 10.12 Sierra from 123.hp.com/LaserJet. The HP installer 123.hp.com/LaserJet.
software for OS X is not included in the HP
Software Installer. 1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download

the printer software.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM631MFP,

www.hp.com/support/ljM632MFP, or www.hp.com/support/ljM633MFP for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows OS X
● CD-ROM drive, DVD drive, or an Internet connection ● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection ● 1 GB of available hard-disk space
● 400 MB of available hard-disk space
● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Mobile printing solutions

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

● Wi-Fi Direct (wireless models only)
● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
● HP ePrint app (Available for Android, iOS, and Blackberry)
● HP All-in-One Remote app for iOS and Android devices
● HP ePrint software
● Google Cloud Print
● AirPrint
● Android Printing
Printer dimensions
Table 1-3 Dimensions for base models (M631dn, M631h Flow, M632h, M633fh)
Printer fully closed Printer fully opened
Height 640 mm (25.2 in) 865 mm (34.1 in)
Depth 558 mm (22 in) 805 mm (31.7 in)
Width 512 mm (20.15 in) 1,030 mm (40.5 in)
Weight (with toner 33.2 kg (73.2 lb)

cartridge)
Table 1-4 Dimensions for M631z
Height 1,234 mm (48.6 in) 1,500 mm (59.1 in)
Depth 658 mm (25.9 in) 890 mm (35 in)
Width 661 mm (26 in) 1,030 mm (40.5 in)

cartridge)
Table 1-5 Dimensions for M632fht
Height 1,094 mm (43.2 in) 1,365 mm (53.7 in)
Depth 600 mm (26 in) 890 mm (35 in)
Width 665 mm (26.15 in) 1,030 mm (40.5 in)

cartridge)

Table 1-6 Dimensions for M632z Flow, M633z Flow
Height 1,234 mm (48.5 in) 1,500 mm (59.1 in)
Depth 658 mm (25.9 in) 890 mm (35 in)
Width 661 mm (26 in) 1,030 mm (40.5 in)

cartridge)
Table 1-7 Dimensions for the 1x550-sheet paper feeder
Accessory fully closed Accessory fully opened
Height 148 mm (5.8 in) 148 mm (5.8 in)
Depth 558 mm (22 in) 869 mm (34.2 in)
Width 512 mm (20.15 in) 617 mm (24.3 in)
Weight 6.8 kg (15 lb)
Table 1-8 Dimensions for the printer with a 1x550-sheet paper feeder
Height 766 mm (30.15 in) 1,010 mm (39.8 in)
Depth 558 mm (22 in) 890 mm (35 in)
Width 512 mm (20.15 in) 1,030 mm (40.5 in)
Weight (with toner 40 kg (88.2 lb)

cartridge)
Table 1-9 Dimensions for the 1x550-sheet feeder with printer stand
Height 478 mm (18.8 in) 478 mm (18.8 in)
Depth 658 mm (25.9 in) 1,050 mm (41.3 in)
Width 660 mm (26 in) 980 mm (38.6 in)
Weight 19.28 kg (42.5 lb)
Table 1-10 Dimensions for the printer with a 1x550-sheet feeder with printer stand
Height 1,094 mm (43.2 in) 1,365 mm (53.7 in)
Depth 600 mm (26 in) 890 mm (35 in)

Table 1-10 Dimensions for the printer with a 1x550-sheet feeder with printer stand (continued)
Width 665 mm (26.15 in) 1,030 mm (40.5 in)

cartridge)
Table 1-11 Dimensions for the 1x550-sheet feeder and 2,100-sheet HCI with stand
Height 478 mm (18.8 in) 478 mm (18.8 in)
Depth 658 mm (25.9 in) 975 mm (38.4 in)
Width 660 mm (26 in) 980 mm (38.6 in)
Weight 24.5 kg (54 lb)
Table 1-12 Dimensions for the printer with a 1x550-sheet feeder and 2,100-sheet HCI with stand
Height 1,090 mm (42.9 in) 1,360 mm (53.5 in)
Depth 658 mm (25.9 in) 890 mm (35 in)
Width 660 mm (26 in) 1,030 mm (40.5 in)

cartridge)
Table 1-13 Dimensions for the envelope feeder cassette
Height 148 mm (5.8 in) 148 mm (5.8 in)
Depth 558 mm (22 in) 869 mm (34.2 in)
Width 512 mm (20.15 in) 617 mm (24.3 in)
Weight 6.9 kg (15.3 lb)
Table 1-14 Dimensions for the printer with an envelope feeder
Height 766 mm (30.15 in) 1,010 mm (39.8 in)
Depth 558 mm (22 in) 890 mm (35 in)
Width 512 mm (20.15 in) 1,030 mm (40.5 in)

cartridge)

Table 1-15 Dimensions for the printer with an HP Stapling Mailbox
Height 779 mm (30.7 in) 890 mm (35 in)
Depth 558 mm (22 in) 890 mm (35 in)
Width 512 mm (20.15 in) 1,030 mm (40.5 in)

cartridge)
1 These values are subject to change. For current information, go to www.hp.com/support/ljM631MFP, www.hp.com/support/ljM632MFP,
or www.hp.com/support/ljM633MFP.
Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljM631MFP, www.hp.com/support/ljM632MFP, or www.hp.com/support/ljM633MFP
for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating environment range

Table 1-16 Operating environment range
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 32.5°C (59° to 90.5°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)

Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/ljM631MFP, www.hp.com/support/ljM632MFP, or www.hp.com/support/ljM633MFP

for HP's all-inclusive help for the printer. Find the following support:
● Learn and use
● Solve problems

2 Paper trays
● Introduction
● Load paper to Tray 1 (multipurpose tray)
● Load Tray 2 and the 550-sheet trays
● Load the 2,100-sheet high-capacity input tray
● Load and print envelopes
● Load and print labels
● Configure the stapling mailbox accessory
● Learn and use
● Solve problems
ENWW 19
Introduction
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
20 Chapter 2 Paper trays ENWW

Load paper to Tray 1 (multipurpose tray)
The following information describes how to load paper in Tray 1.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Open Tray 1.
2. Pull out the tray extension to support the paper.
ENWW Load paper to Tray 1 (multipurpose tray) 21

3. Use the blue adjustment latch to spread the paper
guides to the correct size, and then load paper in
the tray. For information about how to orient the
paper, see Table 2-1 Tray 1 paper orientation
on page 22.
Make sure that the paper fits under the fill line on
the paper guides.
NOTE: The maximum stack height is 10 mm
(0.4 in), or approximately 100 sheets of 75 g/m2
(20 lb) paper.
4. Using the blue adjustment latch, adjust the side

guides so that they touch the paper stack, but do
not bend it.
Tray 1 paper orientation
Table 2-1 Tray 1 paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing Letter, Legal, Executive, Face-down

Statement, Oficio (8.5 x
13), 3 x 5, 4 x 6, 5 x 7, 5 x Bottom edge leading into the printer
8, A4, A5, A6, RA4, B5
(JIS), B6 (JIS), L (90 x 130
mm), 10 x 15 cm, Oficio
(216 x 340), 16K 195 x
270 mm, 16K 184 x 260
mm, 16K 197 x 273 mm,
Japanese Postcard
(Postcard (JIS)), Double
Japan Postcard Rotated
(Double Postcard (JIS))

Table 2-1 Tray 1 paper orientation (continued)
Automatic 2-sided Letter, Legal, Executive, Face-up

printing or with Oficio (8.5 x 13), A4, A5,
Alternative Letterhead RA4, B5 (JIS), Oficio (216 Top edge leading into the printer
Mode enabled x 340),
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Landscape 1-sided printing Letter, Legal, Executive, Face-down

13), 3 x 5, 4 x 6, 5 x 7, 5 x Top edge toward the front of the printer
8, A4, A5, A6, RA4, B5
(JIS), B6 (JIS), L (90 x 130
(216 x 340), 16K 195 x
270 mm, 16K 184 x 260
mm, 16K 197 x 273 mm,
Japanese Postcard
Automatic 2-sided Letter, Legal, Executive, Face-up

Alternative Letterhead RA4, B5 (JIS), Oficio (216 Top edge toward the front of the printer
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm

Table 2-1 Tray 1 paper orientation (continued)
Prepunched Portrait and landscape 1-sided printing Letter, Legal, Executive, Holes toward the front of the printer
13), 3 x 5, 4 x 6, 5 x 7, 5 x
8, A4, A5, A6, RA4, B5
(JIS), B6 (JIS), L (90 x 130
(216 x 340), 16K 195 x
270 mm, 16K 184 x 260
mm, 16K 197 x 273 mm,
Japanese Postcard
Automatic 2-sided Letter, Legal, Executive, Holes toward the front of the printer
Alternative Letterhead RA4, B5 (JIS), Oficio (216
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm

Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus

1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Print/Copy
● Manage Trays
● Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.

Load Tray 2 and the 550-sheet trays
Introduction
The following information describes how to load paper into Tray 2 and the optional 550-sheet trays. These trays
hold up to 550 sheets of 75 g/m2 (20 lb) paper.
NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown
here.
1. Open the tray.

NOTE: Do not open this tray while it is in use.
2. Adjust the paper-length and paper-width guides by

squeezing the blue adjustment latches and sliding
the guides to the size of the paper being used.
3. Load paper into the tray. Check the paper to verify

the guides touch the stack, but do not bend it. For
information about how to orient the paper, see
Table 2-2 Tray 2 and the 550-sheet trays paper
orientation on page 27.
NOTE: To prevent jams, do not overfill the tray.
Be sure that the top of the stack is below the tray
full indicator.
NOTE: If the tray is not adjusted correctly, an
error message might appear during printing or the
paper might jam.

4. Close the tray.
5. The tray configuration message displays on the

printer control panel.
6. Touch the OK button to accept the detected type
and size, or touch the Modify button to choose a
different paper size or type.
For custom-size paper, specify the X and Y Y
dimensions for the paper when the prompt
X
displays on the printer control panel.
7. Select the correct type and size, and then touch

the OK button.
Tray 2 and the 550-sheet trays paper orientation

Table 2-2 Tray 2 and the 550-sheet trays paper orientation
Letterhead or preprinted Portrait 1-sided printing Letter, Legal, Executive, Face-up

13), 4 x 6, 5 x 7, 5 x 8, A4, Top edge at the left side of the tray
A5, A6, RA4, B5 (JIS), B6
(JIS), L (90 x 130 mm), 10
x 15 cm, Oficio (216 x
340), 16K 195 x 270
mm, 16K 184 x 260 mm,
16K 197 x 273 mm,
Double Japan Postcard
Rotated (Double
Postcard (JIS))
ENWW Load Tray 2 and the 550-sheet trays 27

Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued)
Landscape 1-sided printing Letter, Legal, Executive, Face-up

13), 4 x 6, 5 x 7, 5 x 8, A4, Top edge toward the back of the tray
A5, A6, RA4, B5 (JIS), B6
(JIS), L (90 x 130 mm), 10
340), 16K 195 x 270
mm, 16K 184 x 260 mm,
16K 197 x 273 mm,
Rotated (Double
Postcard (JIS))
Automatic 2-sided Letter, Legal, Executive, Face-down

Alternative Letterhead RA4, Oficio (216 x 340), Top edge toward the back of the tray
Mode enabled 16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Prepunched Portrait or landscape 1-sided printing Letter, Legal, Executive, Face-up

13), 4 x 6, 5 x 7, 5 x 8, A4, Holes toward the back of the tray
A5, A6, RA4, B5 (JIS), B6
(JIS), L (90 x 130 mm), 10
340), 16K 195 x 270
mm, 16K 184 x 260 mm,
16K 197 x 273 mm,
Rotated (Double
Postcard (JIS))
Automatic 2-sided Letter, Legal, Executive, Face-down

Alternative Letterhead RA4, Oficio (216 x 340), Holes toward the front of the tray
Mode enabled 16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm

Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus

● Copy/Print or Print
● Manage Trays
● Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
ENWW Load Tray 2 and the 550-sheet trays 29

Load the 2,100-sheet high-capacity input tray
The following information describes how to load paper in the high-capacity input tray. This tray is part of the
1x550-sheet and 2,100-sheet high-capacity input feeder, which is included with the M632z and M633z models.
This tray holds up to 2,100 sheets of 75 g/m2 (20 lb) paper.
1. Open the tray.

NOTE: Do not open this tray while it is in use.
2. Adjust the paper-size lever to the correct position

for the paper.

3. Load paper into the tray.
NOTE: To prevent jams, do not overfill the tray.
Be sure that the top of the stack is below the tray
full indicator.
NOTE: If the tray is not adjusted correctly, an
error message might appear during printing or the
paper might jam.
4. Close the tray.
5. The tray configuration message displays on the

printer control panel.
6. Touch the OK button to accept the detected type
and size, or touch the Modify button to choose a
different paper size or type.
7. Select the correct type and size, and then touch
the OK button.
ENWW Load the 2,100-sheet high-capacity input tray 31

Load and print envelopes
Introduction
The following information describes how to load and print envelopes. Use Tray 1 or the envelope feeder
accessory to print on envelopes. Tray 1 holds up to 10 envelopes; the envelope feeder accessory holds 75
envelopes, depending on envelope design and environmental conditions.
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print
driver, and then load the envelopes into the tray after sending the print job to the printer.
Print envelopes
Print envelopes from Tray 1
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and
then select the printer.
3. Click or tap the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the Print button to print the job.
Print envelopes from the envelope feeder accessory
To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select
the printer.
3. Click or tap the Paper/Quality tab.
4. Complete one of the following steps:

● In the Paper size drop-down list, select the correct size for the envelopes.
● In the Paper type drop-down list, select Envelope.
● In the Paper source drop-down list, select Tray 3 or Tray 4—whichever tray corresponds to the
envelope feeder.
6. In the Print dialog box, click the OK button to print the job.
Envelope orientation
Tray Envelope size How to load
Tray 1 Envelope #9, Envelope #10, Envelope Face-down

Monarch, Envelope B5, Envelope C5,
Envelope C6, Envelope DL Top edge toward the front of the printer
Envelope feeder accessory Envelope #9, Envelope #10, Envelope Face-up

Monarch, Envelope B5, Envelope C5,
Envelope C6, Envelope DL Top edge toward the front of the printer
ENWW Load and print envelopes 33

Load and print labels
Introduction
The following information describes how to load and print labels.
To print on sheets of labels, use Tray 2 or one of the optional 550-sheet trays.
NOTE: Tray 1 does not support labels.
To print labels using the manual feed option, follow these steps to select the correct settings in the print driver,
and then load the labels into the tray after sending the print job to the printer. When using manual feed, the
printer waits to print the job until it detects that the tray has been opened and closed.
Manually feed labels

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and
then select the printer.
3. Click the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the sheets of labels.
5. In the Paper type drop-down list, select Labels.
6. In the Paper source drop-down list, select Manual feed.
NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is configured for
the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is
configured for labels, the printer will print from Tray 2. If Tray 3 is installed and configured for labels, but
Tray 2 is not configured for labels, the printer will print from Tray 3.
8. In the Print dialog box, click the Print button to print the job.

Label orientation
Tray How to load labels
Trays 2-5 Face-up
Top edge at the right of the tray
ENWW Load and print labels 35

Configure the stapling mailbox accessory
The following information describes how to load staples and configure the options for the stapling mailbox
accessory.
The stapling mailbox accessory can staple documents in the upper left or upper right corners, and it can stack up
to 1,000 sheets of paper in the three output bins. The output bins have three mode-configuration options:
stacker mode, mailbox mode, or function separator mode.
● Configure the default staple location
● Configure the operation mode
Configure the default staple location

1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Touch the
Settings icon to open the menu.
● Copy/Print
● Default Print Options
● Staple
3. Select a staple location from the list of options, and then touch the Save button. The following options are
available:
● None: No staples
● Top left or right: If the document has portrait orientation, the staple is in the top left corner of the
short edge of the paper. If the document has landscape orientation, the staple is in the top right
corner of the long edge of the paper.
● Top left: The staple is in the top left corner of the short edge of the paper.
● Top right: The staple is in the top right corner of the long edge of the paper.
1 Top left corner of the short edge of the paper
2 Top right corner of the long edge of the paper

Configure the operation mode
Use this procedure to configure how the printer sorts jobs into the output bins.
● Manage Stapler/Stacker
● Operation Mode
3. Select a mode from the list of options, and then touch the Save button. The following options are available:
● Mailbox: The printer places jobs in different bins according to the person who sent them.
● Stacker: The printer stacks jobs in the bins from bottom to top.
● Function Separator: The printer places jobs in different bins according to printer function such as print
jobs, copy jobs, or fax jobs.
To configure the HP print driver for the selected operation mode, complete the following steps:
NOTE: Changing the operation mode causes the printer to restart.
Windows XP and Vista (Server 2003/2008) HP PCL.6 drivers do not support output devices.
Windows® 7
1. Make sure the printer is turned on and connected tot he computer or a network.
2. Open the Windows® Start menu, and then click Devices and Printers.
3. Right-click the name of the printer, and then select Printer Properties.
4. Click the Device Settings tab.
5. Select Update Now. Or, in the drop-down menu next to Automatic Configuration, select Update Now.
Windows® 8.0, 8.1, and 10
1. Right-click on the bottom-left corner of the screen.
2. Select Control Panel. Under Hardware and Sound, select View devices and printers.
3. Right-click the name of the printer, and then select Printer Properties.
4. Click the Device Settings tab.
5. Select Update Now. Or, in the drop-down menu next to Automatic Configuration, select Update Now.
NOTE: Newer V4 drivers do not support Update Now. For these drivers, manually configure the operation
mode under Accessory Output Bin.
OS X
1. From the Apple menu, click System Preferences.
2. Select Print & Scan (or Printers & Scanners).
ENWW Configure the stapling mailbox accessory 37

3. Select the printer, and then select Options & Supplies. Select Driver.
4. Manually configure the Accessory Output Mode.

3 Supplies, accessories, and parts
● Order supplies, accessories, and parts
● Configure the HP toner-cartridge-protection supply settings
● Replace the toner cartridge
● Replace the staple cartridge
● Learn and use
● Solve problems
ENWW 39
Order supplies, accessories, and parts
Ordering
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the
printer IP address or host name in the address/URL field. The EWS
contains a link to the HP SureSupply website, which provides
options for purchasing Original HP supplies.
Supplies and accessories

Item Description Cartridge number Part number
Supplies
HP 37Y Extra High Yield Black Extra high-capacity replacement toner cartridge 37Y CF237Y
Original LaserJet Toner
Cartridge
HP 37X High Yield Black High-capacity replacement toner cartridge 37X CF237X
Original LaserJet Toner
Cartridge
HP 37A Black Original Standard-capacity replacement toner cartridge 37A CF237A

LaserJet Toner Cartridge
HP Staple Cartridge Refill Replacement staple cartridge Not applicable C5967A
Accessories
1 GB Memory DIMM Kit Memory upgrade kit Not applicable E5K48A
HP LaserJet 550-sheet Paper Optional input tray Not applicable J8J89A

Tray
HP LaserJet 1x550-sheet Optional input tray with cabinet stand Not applicable J8J91A
paper feeder with cabinet
HP LaserJet 1x550-sheet Optional input tray with high-capacity input feeder Not applicable J8J92A
feeder plus 2,100-sheet HCI and stand
feeder with stand
HP LaserJet 3x550-sheet Optional input trays (three) with cabinet Not applicable J8J93A
paper feeder with cabinet
HP LaserJet Envelope Feeder Optional envelope feeder input tray Not applicable J8J90A
HP Internal USB Ports Optional USB ports for connecting third-party devices Not applicable B5L28A
HP Secure High Performance Replacement hard drive Not applicable B5L29A

Hard Disk Drive
HP Foreign Interface Harness Optional interface portal Not applicable B5L31A

(FIH)
HP LaserJet MFP Analog Fax Analog fax accessory Not applicable CC487A
Accessory 500
40 Chapter 3 Supplies, accessories, and parts ENWW

Item Description Cartridge number Part number
HP Jetdirect 2900nw Print USB wireless print server accessory Not applicable J8031A
Server
HP Jetdirect 3000w NFC/ Wireless accessory for “touch” printing from mobile Not applicable J8030A
Wireless Accessory devices
HP Trusted Platform Module Automatic encryption accessory Not applicable F5S62A

Accessory
Maintenance/long-life consumables
Maintenance/LLC Kit Part number Estimated life1
HP LaserJet 110v Maintenance Kit J8J87A 225,000 pages
HP LaserJet 220v Maintenance Kit J8J88A 225,000 pages
HP 300 ADF Roller Replacement Kit J8J95A 150,000 pages

1 HP Maintenance/Long Life Consumables (LLC) life specifications are estimations based on the LLC life test conditions listed below. Actual
individual life/yield during normal use varies depending on usage, environment, paper and other factors. Estimated life is not an implied
guarantee or warrantable.
The LLC life test conditions
● Print coverage: 5% evenly distributed across the page
● Environment: 17° to 25°C (62.6° to 77°F); 30%-70% relative humidity (RH)
● Media size: Letter/A4
● Media weight: 75 g/m2 (20 lb) plain media
● Job size: 4 pages
● Short edge feed (A3) (i.e., Legal size media)
Factors that can reduce life from the conditions above:
● Media narrower than Letter/A4 widths (thermal slow downs equal more rotations)
● Paper heavier than 75 g/m2 (20 lb) (heavier media creates higher stress on printer components)
● Print jobs smaller than 4 image (smaller jobs mean more thermal cycling and more rotations)
Customer self-repair parts

The following parts are available for the printer.
● Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay
HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not
provided under the HP product warranty.
● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no
additional charge during the product warranty period.
ENWW Order supplies, accessories, and parts 41

Item Description Self-replacement options Part number
HP LaserJet Keyboard Overlay Kit for Keyboard overlay for China Mandatory A7W12A
Simplified Chinese and Traditional Chinese
HP LaserJet Keyboard Overlay Kit Sweden Keyboard overlay for Sweden Mandatory A7W14A

Configure the HP toner-cartridge-protection supply settings
● Introduction
● Enable or disable the Cartridge Policy feature
● Enable or disable the Cartridge Protection feature
Introduction
Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and
protect the cartridges that are installed from theft. These features are available with HP FutureSmart versions 3
and later.
● Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only
genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible
print quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer control panel
displays a message that the cartridge is unauthorized and it provides information explaining how to
proceed.
● Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet of
printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When
this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into
an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel
displays a message that the cartridge is protected, and it provides information explaining how to proceed.
CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in
the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the
feature before installing the new cartridge.
Turning the feature off does not turn off protection for cartridges that are currently installed.
Both features are off by default. Follow these procedures to enable or disable them.
Enable or disable the Cartridge Policy feature

NOTE: Enabling or disabling this feature might require entering an administrator password.
Use the printer control panel to enable the Cartridge Policy feature
● Manage Supplies
● Cartridge Policy
3. Select Authorized HP.
Use the printer control panel to disable the Cartridge Policy feature
ENWW Configure the HP toner-cartridge-protection supply settings 43

● Manage Supplies
● Cartridge Policy
3. Select Off.
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Copy/Print tab.
3. From the left navigation pane, select Manage Supplies.
4. In the Supply Settings area, select Authorized HP from the Cartridge Policy drop-down list.
5. Click the Apply button to save the changes.
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
4. In the Supply Settings area, select Off from the Cartridge Policy drop-down list.

Troubleshoot Cartridge Policy control panel error messages
Error message Description Recommended action
10.0X.30 Unauthorized <Color> Cartridge The administrator has configured this Replace the cartridge with a genuine HP
printer to use only genuine HP supplies that toner cartridge.
are still under warranty. The cartridge must
be replaced to continue printing. If you believe you purchased a genuine HP
supply, visit www.hp.com/go/anticounterfeit
to determine if the toner cartridge is a
genuine HP cartridge, and learn what to do
if it is not a genuine HP cartridge.
Enable or disable the Cartridge Protection feature

Use the printer control panel to enable the Cartridge Protection feature
● Manage Supplies
● Cartridge Protection
3. Select Protect Cartridges.
4. When the printer prompts to confirm, select Continue to enable the feature.
Use the printer control panel to disable the Cartridge Protection feature
● Manage Supplies
● Cartridge Protection
3. Select Off.
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
ENWW Configure the HP toner-cartridge-protection supply settings 45

4. In the Supply Settings area, select Protect cartridges from the Cartridge Protection drop-down list.
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
4. In the Supply Settings area, select Off from the Cartridge Protection drop-down list.
Troubleshoot Cartridge Protection control panel error messages
Error message Description Recommended action
10.0X.57 Protected <Color> Cartridge The cartridge can only be used in the printer Replace the cartridge with a new toner
or fleet of printers that initially protected it cartridge.
using HP Cartridge Protection.
The Cartridge Protection feature allows an

administrator to restrict cartridges to work
in only one printer or fleet of printers. The
cartridge must be replaced to continue
printing.

Replace the toner cartridge
This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. The
toner cartridge does not need to be replaced at this time. Consider having a replacement cartridge available to
install when print quality is no longer acceptable.
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print
quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back
and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert
the toner cartridge into the printer and close the cover.
Table 3-1 Toner cartridge information
Item Description Cartridge Part number

number
HP 37Y Extra High Yield Black Original LaserJet Extra high-capacity replacement toner cartridge 37Y CF237Y
Toner Cartridge
HP 37X High Yield Black Original LaserJet Toner High-capacity replacement toner cartridge 37X CF237X
Cartridge
HP 37A Black Original LaserJet Toner Cartridge Standard-capacity replacement toner cartridge 37A CF237A
Do not remove the toner cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of
time.
The following illustration shows the toner-cartridge components.
HP 37X/HP 37A HP 37Y
11 11
33 33
2
2 2
2
1 Handle (HP 37Y Extra High Yield Black Original LaserJet Toner Cartridge only) or indentation for picking up the cartridge
2 Memory chip
3 Imaging drum
CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.
ENWW Replace the toner cartridge 47

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
NOTE: Information about recycling used toner cartridges is on the toner cartridge box.
1. Press the cartridge door release button to open

the door.
2. Pull out the cartridge drawer.
3. Grasp the handle or indentation of the used toner

cartridge and pull up to remove it.

4. Remove the new toner cartridge from its
protective bag.
5. Hold both ends of the toner cartridge and rock it

5-6 times.
6. Remove the cartridge shipping cover.
7. Place the toner cartridge in the cartridge drawer.
ENWW Replace the toner cartridge 49

8. Close the toner cartridge drawer.
9. Close the cartridge door.
10. Pack the used toner cartridge into the box that the
new cartridge came in. Adhere the prepaid
shipping label to the box, and return the used
cartridge to HP for recycling.

Replace the staple cartridge
1. Open the stapler door.
2. Pull the colored handle on the staple cartridge, and

then pull the staple cartridge straight out.
ENWW Replace the staple cartridge 51

3. Insert the new staple cartridge into the stapler and
push on the colored handle until it snaps into
place.
4. Close the stapler door.

4 Print
● Print tasks (Windows)
● Print tasks (OS X)
● Store print jobs on the printer to print later or print privately
● Mobile printing
● Print from the USB port
● Learn and use
● Solve problems
ENWW 53
Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
NOTE: For more information, click the Help (?) button in the print driver.
NOTE: The print driver might look different than what is shown here, but the steps are the same.
54 Chapter 4 Print ENWW

3. Clickthe tabs in the print driver to configure the available options. For example, set the paper orientation on
the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/
Quality tab.
4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.
5. Click the Print button to print the job.
ENWW Print tasks (Windows) 55

Automatically print on both sides (Windows)
Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides
manually.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
3. Click the Finishing tab.
4. Select Print on both sides. Click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the job.
Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
print driver.
4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the first side of the job.
6. Retrieve the printed stack from the output bin, and place it in Tray 1.
7. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (Windows)
print driver.
4. Select the number of pages per sheet from the Pages per sheet drop-down.
5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document
Properties dialog.
6. In the Print dialog, click Print to print the job.
Select the paper type (Windows)

print driver.
4. From the Paper type drop-down, select the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and then click OK.
8. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.
If the tray needs to be configured, a tray configuration message displays on the printer control panel.
9. Load the tray with the specified type and size of paper, and then close the tray.
10. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a different
paper size or type.
11. Select the correct type and size, and then touch the OK button.
ENWW Print tasks (Windows) 57

Additional print tasks
Go to www.hp.com/support/ljM631MFP, www.hp.com/support/ljM632MFP, or www.hp.com/support/
ljM633MFP.
Instructions are available for performing specific print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
● Select the page orientation
● Create a booklet
● Scale a document to fit a specific paper size
● Print the first or last pages of the document on different paper
● Print watermarks on a document

Print tasks (OS X)
How to print (OS X)
The following procedure describes the basic printing process for OS X.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for different software programs.
4. Click the Print button.
Automatically print on both sides (OS X)

NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
4. Select a binding option from the Two-Sided drop-down list.
Manually print on both sides (OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
4. Click the Manual Duplex box, and select a binding option.
6. Go to the printer, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.
ENWW Print tasks (OS X) 59

Print multiple pages per sheet (OS X)
3. Click Show Details or Copies & Pages, and then click the Layout menu.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
Select the paper type (OS X)

3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all
printers.
● Media Type: Select the option for the type of paper for the print job.
● Print Quality: Select the resolution level for the print job.
● Edge-To-Edge Printing: Select this option to print close to the paper edges.
● EconoMode: Select this option to conserve toner when printing drafts of documents.
Additional print tasks

ljM633MFP.
Instructions are available for performing specific print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
● Select the page orientation
● Create a booklet
● Scale a document to fit a specific paper size

● Print the first or last pages of the document on different paper
● Print watermarks on a document
ENWW Print tasks (OS X) 61

Store print jobs on the printer to print later or print privately
Introduction
The following information provides procedures for creating and printing documents that are stored on the
printer. These jobs can be printed at a later time or printed privately.
● Create a stored job (Windows)
● Create a stored job (OS X)
● Print a stored job
● Delete a stored job
● Information sent to printer for Job Accounting purposes
Create a stored job (Windows)

Store jobs on the printer for private or delayed printing.
NOTE: The print driver might look different than what is shown here, but the steps are the same.
2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies for
different software programs).

3. Click the Job Storage tab.
4. Select a Job Storage Mode option.
● Proof and Hold: Print and proof one copy of a job, and then print more copies.
● Personal Job: The job does not print until you request it at the printer control panel. For this job-
storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identification number (PIN) to the job, you must provide the required PIN at the control panel. If you
encrypt the job, you must provide the required password at the control panel. The print job is deleted
from memory after it prints and is lost if the printer loses power.
● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory so you can print it again later.
● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-
storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identification number (PIN) to the job, the person who prints the job must provide the required PIN at
the control panel. If you encrypt the job, the person who prints the job must provide the required
password at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name:
● Use Job Name + (1-99): Append a unique number to the end of the job name.
● Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print
button to print the job.
7. For information about how to print the job, see the topic for "Print a stored job."
ENWW Store print jobs on the printer to print later or print privately 63
Create a stored job (OS X)
Store jobs on the printer for private or delayed printing.
2. In the Printer menu, select the printer.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Job Storage menu.
4. In the Mode drop-down list, select the type of stored job.
● Proof and Hold: Print and proof one copy of a job, and then print more copies.
● Personal Job: The job does not print until someone requests it at the printer control panel. If the job
has a personal identification number (PIN), provide the required PIN at the control panel. The print job
is deleted from memory after it prints and is lost if the printer loses power.
● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory to print it again later.
● Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a
personal identification number (PIN), the person who prints the job must provide the required PIN at
the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name.
● Use Job Name + (1-99): Append a unique number to the end of the job name.
● Replace Existing File: Overwrite the existing stored job with the new one.
6. If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type a 4-
digit number in the Use PIN to Print field. When other people attempt to print this job, the printer prompts
them to enter this PIN number.
7. Click the Print button to process the job.
Print a stored job

Use the following procedure to print a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select Print.
2. Select Print from Job Storage
3. Select Choose, and then select the name of the folder where the job is stored.
4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
5. To adjust the number of copies, select the number of copies field in the bottom-left corner of the screen.
Use the keypad to enter the number of copies to print.
6. Select Print to print the job.

Delete a stored job
When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and
job name. If a job is not already stored under the same user and job name, and the printer needs additional
space, the printer might delete other stored jobs starting with the oldest. To change the number of jobs that the
printer can store, complete the following procedure:
● Manage Stored Jobs
● Temporary Job Storage Limit
3. Use the keypad to enter the number of jobs that the printer stores.
4. Select Done to save the setting.
Use the following procedure to delete a job that is stored in the printer memory.
2. Select Print from Job Storage.
3. Select Choose, and then select the name of the folder where the job is stored.
4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
5. Select the Trash icon to delete the job.
Information sent to printer for Job Accounting purposes

Printing jobs sent from drivers on the client (e.g., PC) may send personally identifiable information to HP’s
Printing and Imaging devices. This information may include, but is not limited to, user name and client name
from which the job originated that may be used for job accounting purposes, as determined by the Administrator
of the printing device. This same information may also be stored with the job on the mass storage device (e.g.,
disk drive) of the printing device when using the job storage feature.
ENWW Store print jobs on the printer to print later or print privately 65
Mobile printing
Introduction
HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.
● Wireless Direct Print and NFC Printing
● HP ePrint via email
● HP ePrint software
● AirPrint
● Android embedded printing
Wireless Direct Print and NFC Printing

HP provides Wireless Direct Print and NFC (Near Field Communication) printing for printers with a supported
HP Jetdirect 3000w NFC/Wireless Accessory. This accessory is available as an option for HP LaserJet printers
that include a hardware-integration pocket (HIP).
Wireless Direct Print and NFC printing enable Wi-Fi capable (mobile) devices to make a wireless network
connection directly to the printer without using a wireless router.
The printer does not need to be connected to the network for this mobile walk-up printing to work.
Use Wireless Direct Print to print wirelessly from the following devices:
● iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app
● Android mobile devices using the HP ePrint App or the Android embedded print solution
● PC and Mac devices using the HP ePrint Software
For more information on wireless printing, go to www.hp.com/go/wirelessprinting.
NFC and Wireless Direct Print capabilities can be enabled or disabled from the printer control panel.
● Networking
● Wireless Direct
● Status
3. Select On, and then select OK to enable wireless printing.

NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
provide each printer a unique Wireless Direct Name for easier printer identification for HP Wireless Direct
printing. The Wireless network names, e.g., Wireless, WiFi Direct, etc. are available on the Information screen by
selecting the Information icon, and then selecting the Network icon or the Wireless icon.
Complete the following procedure to change the printer Wireless Direct name:
● Networking
● Wireless Direct
● Wireless Direct Name
3. Use the keypad to change the name in the Wireless Direct Name text field. Select OK.
HP ePrint via email

Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from
any email enabled device.
To use HP ePrint, the printer must meet these requirements:
● The printer must be connected to a wired or wireless network and have Internet access.
● HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
2. Click the HP Web Services tab.
3. Select the option to enable Web Services.
NOTE: Enabling Web Services might take several minutes.
4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
HP ePrint software
The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP
ePrint-capable printer. This software makes it easy to find HP ePrint-enabled printers that are registered to your
HP Connected account. The target HP printer can be located in the office or at locations across the globe.
ENWW Mobile printing 67

● Windows: After installing the software, open the Print option from within your application, and then select
HP ePrint from the installed printers list. Click the Properties button to configure print options.
● OS X: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom
left of the driver screen). Select HP ePrint.
For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or
WAN) to products that support UPD PostScript®.
Windows and OS X both support IPP printing to LAN or WAN network-connected products that support ePCL.
Windows and OS X also both support printing PDF documents to public print locations and printing using HP
ePrint via email through the cloud.
Go to www.hp.com/go/eprintsoftware for drivers and information.
NOTE: For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.
NOTE: The HP ePrint software is a PDF workflow utility for OS X, and is not technically a print driver.
NOTE: HP ePrint Software does not support USB printing.
AirPrint
Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running OS X 10.7 Lion and
newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third
generation or later) in the following mobile applications:
● Mail
● Photos
● Safari
● iBooks
● Select third-party applications
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more
information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/LaserJetMobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier
do not support USB connections.
Android embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically find and print to HP
printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The printer must be connected to the same network (sub-net) as the Android device.
The print solution is built into the many versions of the operating system.
NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print
Service Plugin.

For more information on how to use Android embedded printing and which Android devices are supported, go to
www.hp.com/go/LaserJetMobilePrinting.
ENWW Mobile printing 69

Print from the USB port
Introduction
This printer features easy-access USB printing, for quickly printing files without sending them from a computer.
The printer accepts standard USB flash drives in the USB port near the control panel. It supports the following
types of files:
● .pdf
● .prn
● .pcl
● .ps
● .cht
Enable the USB port for printing

The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following
methods to enable the port:
Method one: Enable the USB port from the printer control-panel menus
● USB Settings
● Print From USB Drive Settings
● Enable Print From USB Drive
3. Select the Enabled option.
Method two: Enable the USB port from the HP Embedded Web server (network-connected printers only)
3. On the left side of the screen, click Retrieve from USB Setup.

4. Select the Enable Retrieve from USB check box.
5. Click Apply.
Print USB documents

1. Insert the USB flash drive into the easy-access USB port.
NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the
cover straight out to remove it.
3. Select Print from USB Drive.
4. Touch Choose, and then select the name of the document to print. Touch Select.
NOTE: The document might be in a folder. Open folders as necessary.
5. To adjust the number of copies, touch the number of copies field in the bottom-left corner of the screen.
Use the keypad to enter the number of copies to print.
6. Select Print to print the document.
ENWW Print from the USB port 71

5 Copy
● Make a copy
● Copy on both sides (duplex)
● Additional options when copying
● Additional copy tasks
● Learn and use
● Solve problems
ENWW 73
Make a copy
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to fit the size of the document.
2. From the Home screen on the printer control panel, select Copy.
3. In the Options pane, select the number of copies.
4. Select Optimize Text/Picture to optimize for the type of image being copied: text, graphics, or photos.
Select one of the predefined options.
5. Set options marked with a yellow triangle before using the preview feature.
NOTE: After the preview scan, these options are removed from the main Options list and are summarized
in the Pre-scan Options list. To change any of these options, discard the preview and start over.
Using the preview feature is optional.
6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the
right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Use these buttons to toggle between two-page view and thumbnail view. More options are
available in thumbnail view than in two-page view.
Use these buttons to zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Use this button to rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Use this button to delete the selected pages.
Use these buttons to rearrange the pages within the document. Select one or more pages and
move them to the left or right.
NOTE: These buttons are available only in the thumbnail view.
74 Chapter 5 Copy ENWW

Use this button to add a page to the document. The printer prompts to scan additional pages.
Use this button to clear the changes made in the preview and start over.
Touch this button to collapse the preview screen and return to the Copy screen.
7. When the document is ready, touch Start to begin copying.
ENWW Make a copy 75

Copy on both sides (duplex)
3. In the Options pane, select Sides.
4. Select Original Sides, and then select the option that describes the original document:
● Use Automatically detect to detect whether the original is printed on one or both sides of the page.
NOTE: This feature is not available for all firmware versions. You might need to update the printer
firmware to use this feature.
● Use 1-sided for originals that are printed on one side of the page.
● Use 2-sided for originals that are printed on both sides of the page.
● Enable or disable Pages Flip Up to determine on which edge of the page a 2-sided original flips.
5. Select Output Sides, and then select one of these options:
● Match original: The output will match the format of the original. For example, if the original is 1-sided,
the output will be 1-sided. However, if the administrator has restricted 1-sided printing and the
original is 1-sided, the output will be 2-sided book-style.
NOTE: This feature is not available for all firmware versions. You might need to update the printer
● 1-sided: The output will be 1-sided. However, if the administrator has restricted 1-sided printing, the
output will be 2-sided book-style.
● 2-sided: The output will be 2-sided.
● Enable or disable Pages Flip Up to determine on which edge of the page the 2-sided output flips.
Use these buttons to toggle between two-page view and thumbnail view. More options are
available in thumbnail view than in two-page view.

8. When the document is ready, touch Start to begin copying.
ENWW Copy on both sides (duplex) 77

Additional options when copying
The following settings are available in the Options list when copying.
NOTE: The following list contains the master set of options available for HP LaserJet Enterprise MFP printers.
Some options are not available on all printers.
Number of Copies Specify the number of copies to make.
Load and Save Settings Load Quick Set: Load copy settings from a saved Quick Set.
NOTE: Use the HP Embedded Web Server to create and save Quick Sets.
Save Defaults: Save the current settings in the Options list as default settings for future copy jobs.
Sides Specify whether the original document is printed on one side or both sides, and whether the copies are
to be printed on one side or both sides.
Color/Black Specify whether copies are to be printed in color, black and gray, or black only.
For color printers only.
Staple Specify the placement of staples.
For printers with automatic

finishing accessories only. This
feature does not apply to
printers with convenience
staplers.)
Staple/Hole Punch Specify the number and placement of punched holes.
For printers with hole-punch

accessories only.
Scan Mode Standard Document: Scan a page or stack of pages through the document feeder, or individually on the
flatbed glass.
Book Mode: Scan an open book and output each page of the book onto different pages.
2-sided ID Copy: Scan each side of an identification card on the flatbed glass and output them onto one
page. After scanning the first side, the printer prompts to place the second side in the correct position
on the glass.
Reduce/Enlarge Scale the size of the scanned document up or down.
Original Size Specify the paper size for the original document.
Paper Selection Specify the paper size and type for the copies.
Booklet Format and rearrange original scanned images into pages that print as a booklet.
Content Orientation Specify whether the original document is printed in Portrait or Landscape orientation.
Pages per Sheet Copy multiple sheets of paper onto a single sheet. Select one, two, or four pages per sheet.
Output Bin Specify which output bin to use for the job when the printer output bins are configured for mailbox
mode.
For printers with multiple output
bins only. NOTE: This option does not appear when the output bins are configured for stacker mode or
function-separator mode.

Paper Path Select a specific paper path:
For printers that have an option Face-up (straightest path): Pages output to the bin in the opposite order that they were placed in the
to flip pages inside the paper document feeder.
path.
Face-down (correct order): Pages are stacked in the same order as they were placed in the document
feeder.
Image Adjustment Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear
crisper, but decreasing it could make photos appear smoother.
Darkness: Increase or decrease the amount of white and black used in colors in scanned images.
Contrast: Increase or decrease the difference between the lightest and the darkest color on the page.
Background Cleanup: Remove faint colors from the background of scanned images. For example, if the
original document is printed on colored paper, use this feature to lighten the background without
affecting the darkness of the image.
Automatic Tone: Available for Flow printers only. For original documents that have at least 100
characters of text on the page, the printer can detect which edge is the top of the page, and it orients
the scanned images appropriately. If some of the pages are upside-down in relation to the other
pages, the resulting scanned image has all pages right-side-up. If some of the pages have a landscape
orientation, the printer rotates the image so that the top of the page is at the top of the image.
Optimize Text/Picture Optimize the job for the type of image being scanned: text, graphics, or photos.
Edge-to-Edge Scan and print a copy closer to the edge of the page than is normally allowed. Printing close to the
edge can result in some print-quality issues.
Erase Edges Remove blemishes, such as dark borders or staple marks, by cleaning the edges of the scanned image.
Collate Assemble each set of pages in the same order as the original document when making multiple copies
of a document.
Automatically Straighten Automatically straighten a scanned image.
NOTE: Available on Flow

models only.
This feature is not available for

all firmware versions. You might
need to update the printer
Blank Page Suppression Exclude blank pages in the original document from scanned images. This feature is useful for scanning
pages printed on both sides to eliminate blank pages in the resulting scanned document.
NOTE: This feature is not
available for all firmware
versions. You might need to
update the printer firmware to
use this feature.
Multi-feed Detection Enable or disable multi-feed detection. When enabled, scanning stops when the printer detects more
than one page at a time being fed in the document feeder. When disabled, scanning continues when a
multi-feed is detected, to allow scanning pages that are stuck together, originals with self-adhesive
notes on them, or thick paper.
ENWW Additional options when copying 79

Additional copy tasks
ljM633MFP.
Instructions are available for performing specific copy tasks, such as the following:
● Copy or scan pages from books or other bound documents
● Copy mixed-size documents
● Copy or scan both sides of an identification card
● Copy or scan a document into a booklet format

6 Scan
● Set up Scan to Email
● Set up Scan to Network Folder
● Set up Scan to USB Drive
● Set up Save to SharePoint® (Flow models only)
● Create a Quick Set
● Send a scanned document to one or more email addresses
● Scan and send to network folder
● Scan and send to USB Flash Drive
● Additional options when scanning
● HP JetAdvantage business solutions
● Additional scan tasks
● Learn and use
● Solve problems
ENWW 81
Set up Scan to Email
● Introduction
● Before you begin
● Step one: Access the HP Embedded Web Server (EWS)
● Step two: Configure the Network Identification settings
● Step three: Configure the Send to Email feature
● Step four: Configure the Quick Sets (optional)
● Step five: Set up Send to Email to use Office 365 Outlook (optional)
Introduction
The printer has a feature that enables it to scan a document and send it to one or more email addresses. To use
this scan feature, the printer must be connected to a network; however, the feature is not available until it has
been configured. There are two methods for configuring Scan to Email, the Scan to Email Setup Wizard for basic
and Email Setup for advanced. Use the following information to set up the Scan to Email feature.
Before you begin

To set up the Scan to Email feature, the printer must have an active network connection.
Administrators need the following information before beginning the configuration process.
● Administrative access to the printer
● DNS suffix (e.g., companyname.com)
● SMTP server (e.g., smtp.mycompany.com)
NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,
contact the email/Internet service provider or system administrator for the information. SMTP server
names and port names are typically found by doing an Internet search. For example, use terms like "Gmail
smtp server name" or "Yahoo smtp server name" to search.
● SMTP server authentication requirements for outgoing email messages, including the user name and
password used for authentication, if applicable.
NOTE: Consult your email service provider's documentation for information on digital sending limits for your
email account. Some providers may temporarily lock your account if you exceed your sending limit.
Step one: Access the HP Embedded Web Server (EWS)

1. From the Home screen on the printer control panel, touch the Information icon, and then touch the
82 Chapter 6 Scan ENWW

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Step two: Configure the Network Identification settings

NOTE: Configuring email setup on the Networking tab is an advanced process and might require the assistance
of a system administrator.
1. Using the EWS top navigation tabs, click Networking.
NOTE: For configuring the network settings for use with Office 365, Step five: Set up Send to Email to use
Office 365 Outlook (optional) on page 93
2. In the left navigation pane, click TCP/IP Settings. A username/password might be required to access the
Network Identification tab of the EWS.
3. On the TCP/IP Settings dialog, click the Network Identification tab.
ENWW Set up Scan to Email 83

4. If DNS is required on the network, in the TCP/IP Domain Suffix area, verify that the DNS suffix for the email
client being used is listed. DNS suffixes have this format: companyname.com, gmail.com, etc.
NOTE: If the Domain Name suffix is not set up, use the IP address.
5. Click Apply.
6. Click OK.
Step three: Configure the Send to Email feature

The two options for configuring Send to Email are the Email Setup Wizard for basic configuration and Email
Setup for advanced configuration. Use the following options to configure the Send to Email feature:
● Method one: Basic configuration using the Email Setup Wizard
● Method two: Advanced configuration using the Email Setup
Method one: Basic configuration using the Email Setup Wizard

This option opens the Email Setup Wizard in the HP Embedded Web Server (EWS) for basic configuration.
1. Using the EWS top navigation tabs, click Scan/Digital Send.
2. In the left-navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.

3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link.
NOTE: If a message displays indicating that the Scan to Email feature is disabled, click Continue to
proceed with the configuration and enable the Scan to Email feature upon completion.
4. On the Configure Email Servers (SMTP) dialog, select one of the following options and complete the steps:
Option one: Use a server already in use by Email
▲ Select Use a server already in use by Email, and then click Next.
Option two: Search network for outgoing email server
NOTE: This option finds outgoing SMTP servers inside your firewall only.
a. Select Search network for outgoing email server, and then click Next.
b. Select the appropriate server from the Configure Email Server (SMTP) list, and then click Next.
c. Select the option that describes the server’s authentication requirements:
– Server does not require authentication: Select Server does not require authentication, and then
click Next.
-OR-
– Server requires authentication: From the drop-down list, select an authentication option:
○ Use credentials of user to connect after Sign In at the control panel: Select Use credentials
of user to connect after Sign In at the control panel, and then click Next.
-OR-
○ Always use these credentials: Select Always use these credentials, enter the User name
and Password, and then click Next.

Option three: Add SMTP server
a. Select Add SMTP server
b. Enter the Server Name and Port Number, and then click Next.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number,
and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP
address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to confirm these server settings are current and valid at the time of
configuration.
c. Select the appropriate server authentication option:
– Server does not require authentication: Select Server does not require authentication, and then
click Next.
-OR-
– Server requires authentication: Select an option from the Server requires authentication drop-
down list:
○ Use credentials of user to connect after Sign In at the control panel: Select Use credentials
of user to connect after Sign In at the control panel, and then click Next.
-OR-
○ Always use these credentials: Select Always use these credentials, enter the User name
5. On the Configure Email Settings dialog, enter the following information about for the sender’s email
address, and then click Next.
NOTE: When setting up the From, Subject, and Message fields, if the User editable check box is
unchecked, users will not be able to edit those fields at the printer control panel when sending an email.
Option Description
From Select one of the following options from the From drop-down list:
(Required) ● User’s address (sign-in required)
● Default From: Enter a default email address and display name in the Default From
Email Address and Default Display Name fields
NOTE: Create an email account for the printer, and use this address for the default
email address.
NOTE: Configure the email feature so that users must sign in before using it. This
prevents users from sending an email from an address that is not their own.

Option Description
Subject Provide a default subject line for the email messages.
(Optional)
Message Create a custom message.
(Optional) To use this message for all emails sent from the printer, clear the User editable check box for
Message.
6. In the Configure File Scan Settings area, set the default scanning preferences, and then click Next.
Option Description
File Type Select the default file type that the for the scanned document:
● PDF
● JPEG
● TIFF
● MTIFF
● XPS
● PDF/A
Color/Black Select the default color setting for the scanned document:
● Color
● Black
● Black/Gray
● Automatically detect
Quality and File Size Select the default output quality for the scanned document:
● Low (small file)
● Medium
● High (large file)
Resolution Select the default scan resolution for the scanned document:
● 75 dpi
● 150 dpi
● 200 dpi
● 300 dpi
● 400 dpi
● 600 dpi
7. Review the Summary area, and then click Finish to complete the setup.

Method two: Advanced configuration using the Email Setup
1. Using the EWS top navigation tabs, click Scan/Digital Send, and then click Email Setup in the left navigation
pane.
NOTE: By default, the Email Setup page displays the basic settings for Scan to Email setup. To access
additional settings, click the Advanced Settings button at the bottom of the page.
2. On the Email Setup dialog, select the Enable Send to Email check box. If this check box is not selected, the
feature is unavailable at the printer control panel.
3. In the Outgoing Email Servers (SMTP) area, complete the steps for one of the following options:
● Select one of the displayed servers
● Click Add to start the SMTP wizard.
1. In the SMTP wizard, select one of the following options:
○ Option one: I know my SMTP server address or host name: Enter the address of an SMTP
server, and then click Next
○ Option two: If you do not know the address of the SMTP server, select Search network for
outgoing email server, and then click Next. Select the server, and then click Next.

NOTE: If an SMTP server was already created for another printer function, the Use a server
already in use by another function option displays. Select this option, and then configure it to be
used for the email function.
2. On the Set the basic information necessary to connect to the server dialog, set the options to
use, and then click Next.
NOTE: Some servers have problems sending or receiving emails that are larger than 5
megabytes (MB). These problems can be prevented by entering a number in Split emails if larger
than (MB).
NOTE: In most cases, the default port number does not need to be changed. However, when
using the Enable SMTP SSL Protocol option, port 587 must be used.
NOTE: If you are using Google™ Gmail for email service, select the Enable SMTP SSL Protocol
check box. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the
SSL should be enabled.
Please refer to online sources to confirm these server settings are current and valid at the time
of configuration.
3. On the Server Authentication Requirements dialog, select the option that describes the server’s
authentication requirements:
○ Server does not require authentication, and then click Next.
○ Server requires authentication
○ From the drop-down box, select Use credentials of user to connect after Sign In at
the control panel, and then click Next.
○ From the drop-down box, select Always use these credentials, enter the Username
NOTE: If using a signed-in user's credentials, set email to require sign in by the user on the
printer control panel. Deny device guest access to email by clearing the check box for email in
the Device Guest column in the Sign in and Permission Policies area on the Access Control dialog
of the Security tab. The icon in the check box changes from a check mark to a lock.
4. On the Server Usage dialog, choose the printer functions that will send email through this SMTP
server, and then click the Next button.
NOTE: If the server requires authentication, a user name and password for sending automatic
alerts and reports from the printer will be required.
5. On the Summary and Test dialog, enter a valid email address in the Send a test email to: field,
and then click Test.
6. Verify that all of the settings are correct, and then click Finish to complete the outgoing email
server set up.
4. In the Address and Message Field Control area, enter a From: setting and any of the other optional settings.
Address and Message Field Control settings:

Feature Description
Address Field Restrictions1 Specify whether users must select an email address from an address book or whether users are
allowed to enter in an email address manually.
CAUTION: If Users must select from address book is selected, and any of the address fields are
also set as User editable, changes to those editable fields also change the corresponding values in
the address book.
To prevent users from changing contacts in the Address Book at the printer control panel, go to
the Access Control page on the Security tab, and deny Device Guest access to address book
modifications.
Allow invalid email address Select to allow an invalid email address format.
formats1
User editable To use the Default From address and Default Display Name for all emails sent from this printer
(unless a user is signed in), do not select the User editable check box.
When setting up the address fields, if the User editable check box is unchecked, users will not be
able to edit those fields at the printer control panel when sending an email. For send-to-me
functionality, clear the User editable check boxes for all of the address fields, including the From:
To: CC:, and BCC: fields, and then set that user's send email From: their own email address and To:
their own email address.
Default From: and Default Provide an email address and name to use for the From: address for the email message.
Display Name:
NOTE: Create an email account for the printer, and use this address for the default email
address.
NOTE: Configure the email feature so that users must sign in before using it. This prevents users
from sending an email from an address that is not their own.
To:1 Provide a To (recipient) email address for emails.
CC:1 Provide a CC email address for emails.
BCC:1 Provide a BCC email address for emails.
Subject: Provide a default subject line for the email messages.
Message: Create a custom message. To use this message for all emails sent from the printer, clear or do not
select the User editable check box for Message:.
1 This setting is available only on the Advanced Settings page.
5. In the Signing and Encryption area, set the signing and encryption preferences.
NOTE: These settings are available only on the Advanced Settings page.
Signing and Encryption settings:
Feature Description
Signing Select whether to sign the security certificate.
Select the User editable check box to make this setting editable at the printer control panel.
Hashing Algorithm Select the algorithm to use for signing the certificate.
Encryption Select whether to encrypt the email.
Encryption Algorithm Select the algorithm to use for encrypting the email.

Feature Description
Attribute for Recipient Public Enter which attribute to use to retrieve the recipient’s public key certificate from LDAP.
Key
Use the recipient public key Select this setting to use the recipient’s public key certificate to verify the recipient.
certificate to verify the
recipient
6. In the Notification Settings area, select when users will receive notifications about sent emails. The default
setting is using the signed in user's email address. If the recipient email address is blank, no notification is
sent.
7. In the Scan Settings area, set the default scanning preferences.
NOTE: These settings are available only on the Advanced Settings page.
Scan settings:
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize for the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Darkness Select a value to adjust the darkness of the file.
Contrast Select a value to adjust the contrast of the file.
Sharpness Select a value to adjust the sharpness of the file.
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or
millimeters, for the front side and back side of a job.
8. In the File Settings area, set the default file settings preferences.
File settings:
Feature Description
File Name Prefix1 Set the default file name prefix used for files saved to a network folder.
File Name Default file name for the file to be saved.
File Name Suffix1 Set the default file name suffix used for files saved to a network folder.
Duplicate filename suffix default [filename]_YYYYMMDDT
File Name Preview1 Enter a file name, and then click the Update Preview button.
File Numbering Format1 Select a file name format for when the job is divided into multiple files.

Feature Description
Add numbering when job has Select this setting to add numbering to a file name when the job is only one file instead of multiple
just one file (ex. _1–1)1 files.
File Type Select the file format for the saved file.
High Compression (smaller Select this setting to compress the scanned file, which reduces the file size. However, the
file)1 scanning process for a High compression file might take longer than for a Normal compression
file.
PDF encryption1 If the file type is PDF, then this option encrypts the output PDF file. A password must be specified
as part of the encryption. The same password must be used to open the file. The user will be
prompted to enter a password prior to scanning their job if one has not been set prior to pressing
start.
Resolution Set the resolution for the file. Higher resolution images have more dots per inch (dpi), so they
show more detail. Lower resolution images have fewer dots per inch and show less detail, but the
file size is smaller.
Quality and File Size Select the quality for the file. Higher-quality images require a larger file size than lower-quality
images, and they take more time to send.
Suppress blank pages1 If the Suppress blank pages option is enabled, blank pages will be ignored.
Create Multiple Files1 Select this setting to scan pages into separate files based on a predetermined maximum number
of pages per file.
1 This setting is available only on the Advanced Settings page.
9. Review the selected options to verify that they are accurate, and then click Apply to complete the setup.
Step four: Configure the Quick Sets (optional)

Quick Sets are optional short-cut jobs that can be accessed on the main Home screen or within the Quick Sets
application at the printer.
1. In the Email Setup area of the left navigation pane, click Quick Sets.
2. Select one of the following options:
● Select an existing Quick Set under Quick Sets Application in the table.
-OR-
● Click Add to start the Quick Set Wizard.
3. If you selected Add, the Quick Sets Setup page opens. Complete the following information:
● Quick Set Name: Enter a title for the new Quick Set.
● Quick Set Description: Enter a description of the Quick Set.
● Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then user
presses Start or Start instantly when selected from the Home Screen.
4. Define the following settings for the Quick Set: Address and Message Field Control, Signing and Encryption,
Notification Settings, Scan Settings, File Settings.
5. Click Finish to save the Quick Set.

Step five: Set up Send to Email to use Office 365 Outlook (optional)
Introduction
Microsoft Office 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple
Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the printer to
send an email with an Office 365 Outlook account from the control panel.
NOTE: You must have an email address account with Office 365 Outlook to configure the settings in the EWS.
Configure the outgoing email server (SMTP) to send an email from an Office 365 Outlook account
1. Using the EWS top navigation tabs, click Networking.
2. In the left navigation pane, click TCP/IP Settings.
3. In the TCP/IP Settings area, click the Network Identification tab.
4. If DNS is required on the network, in the TCP/IP Domain Suffix area, verify that the DNS suffix for the email
client being used is listed. DNS suffixes have this format: companyname.com, Gmail.com, etc.
NOTE: If the Domain Name suffix is not set up, use the IP address.
5. Click Apply.
6. Click the Scan/Digital Send tab.
7. On the left navigation pane, click Email Setup.

8. On the Email Setup page, select the Enable Send to Email check box. If this check box is not available, the
feature is unavailable at the printer control panel.
9. In the Outgoing Email Servers (SMTP) area, click Add to start the SMTP wizard.
10. In the I know my SMTP server address or host name field, type smtp.onoffice.com, and then click Next.
11. On the Set the basic information necessary to connect to the server dialog, in the Port Number field, type
587.
NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB).
These problems can be prevented by entering a number in Split emails if larger than (MB).
12. Select the Enable SMTP SSL Protocol check box, and then click Next.
13. On the Server Authentication Requirements dialog, complete the following information:
a. Select Server requires authentication.
b. From the drop-down list, select Always use these credentials
c. In the Username field, type the Office 365 Outlook email address.
d. In the Password field, type the Office 365 Outlook account password, and then click Next.
14. On the Server Usage dialog, choose the printer functions that will send email through this SMTP server, and
then click the Next button.
15. On the Summary and Test dialog, enter a valid email address in the Send a test email to: field, and then
click Test.
16. Verify that all of the settings are correct, and then click Finish to complete the outgoing email server set up.

Set up Scan to Network Folder
● Introduction
● Step one: Access the HP Embedded Web Server
● Step two: Set up Scan to Network Folder
Introduction
This document explains how to enable and configure the Scan to Network Folder function. The printer has a
feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer
must be connected to a network; however, the feature is not available until it has been configured. There are two
methods for configuring Scan to Network Folder, the Save to Network Folder Setup Wizard for basic setup and
Save to Network Folder Setup for advanced setup.
Before you begin

NOTE: To set up the Scan to Network Folder feature, the printer must have an active network connection.
Administrators need the following items before beginning the configuration process.
● Administrative access to the printer
● The fully-qualified domain name (FQDN) (e.g., \\servername.us.companyname.net\scans) of the

destination folder OR the IP address of the server (e.g., \\16.88.20.20\scans).
NOTE: The use of the term "server" in this context refers to the computer where the shared folder
resides.
Step one: Access the HP Embedded Web Server

ENWW Set up Scan to Network Folder 95

Step two: Set up Scan to Network Folder
Method one: Use the Scan to Network Folder Wizard
This option opens the setup wizard that is in the HP Embedded Web Server (EWS) for the printer. The setup
wizard includes the options for basic configuration.
NOTE: Before you begin: To display the printer's IP address or host name, touch the Information icon, and
then touch the Network icon on the printer's control panel.
1. Using the EWS top navigation tabs, click Scan/Digital Send tab. The Email and Scan to Network Folder Quick
Setup Wizards dialog opens.
2. In the left-navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.
3. Click the Save to Network Folder Quick Set Wizard link.
4. On the Add or Remove a Save to Network Folder Quick Set dialog, click Add.
NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick
Sets application.
NOTE: The Save to Network Folder feature can be minimally configured without creating a quick set.
However, without the quick set, users must enter the destination folder information at the control panel for
each scan job. A quick set is required to include Save to Network Folder metadata.
5. On the Add Folder Quick Set dialog, complete the following information:
a. In the Quick Set Title field, type a title.

NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a
folder").
b. In the Quick Set Description field, type a description explaining what the Quick Set will save.
c. Click Next.
6. On the Configure Destination Folder dialog, complete the following information:
a. In the UNC Folder Path field, type a folder path where the scan will go.
The folder path can either be the fully-qualified domain name (FQDN) (e.g., \
\servername.us.companyname.net\scans) or the IP address of the server (e.g., \\16.88.20.20\scans).
Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via DHCP,
the IP address can change. However, the connection with an IP address might be faster because the
printer does not need to use DNS to find the destination server.
b. From the Authentication Settings drop-down, select one of the following options:
● Use credentials of user to connect after Sign In at the control panel
● Always use these credentials
NOTE: If Always use these credentials is selected, a user name and password must be entered
in the corresponding fields, and the printer’s access to the folder must be verified by clicking
Verify Access.
c. In the Windows Domain field, type the Windows domain.
TIP: To find the Windows domain in Windows 7, click Start, click Control Panel, click System.
To find the Windows domain in Windows 8, click Search, enter System in the search box, and then
click System.
The domain is listed under Computer name, domain, and workgroup settings.
d. Click Next.
7. On the Configure File Scan Settings dialog, set the default scanning preferences for the Quick Set, and then
click Next.
8. Review the Summary dialog, and then click Finish.
Method two: Use Scan to Network Folder Setup

This option enables advanced configuration of the Save to Network Folder feature using the HP Embedded Web
Server (EWS) for the printer.
NOTE: Before you begin: To display the printer's IP address or host name, touch the Information icon, and
then touch the Network icon on the printer's control panel.
Step one: Begin the configuration
1. Click the Scan/Digital Send tab.
2. On the left navigation menu, click the Scan to Network Folder Setup link.

Step two: Configure the Scan to Network Folder settings
1. On the Scan to Network Folder Setup page, select the Enable Scan to Network Folder check box. If this box
is not selected, the feature is unavailable at the printer control panel.
2. In the Scan to Network Folder area of the left navigation pane, click Quick Sets. Click Add to open the Quick
Sets Setup dialog.
Sets application.
NOTE: The Scan to Network Folder feature can be minimally configured without creating a quick set.
However, without the quick set, users must enter the destination folder information at the control panel for
each scan job. A quick set is required to include Scan to Network Folder metadata.
Complete all of the settings in the Quick Set Setup to fully configure the Scan to Network Folder feature.
Dialog one: Set the Quick Set name, description, and options for user interaction at the control panel
Use the Set the button location for the Quick Set and options for user interaction at the control panel dialog to
configure where the Quick Set button will display on the printer control panel and to configure the level of user
interaction at the printer control panel.
1. In the Quick Set Name field, type a title.
NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a
folder").
2. In the Quick Set Description field, type a description explaining what the Quick Set will save.
3. From the Quick Set Start Option list, select one of the following options:
● Option one: Enter application, then user presses Start
● Option two: Start instantly upon selection
Select one of the following prompt options :
○ Prompt for original sides
○ Prompt for additional pages
○ Require Preview
NOTE: If Start instantly upon selection is selected, the destination folder must be entered in the
next step.
4. Click Next.
Dialog two: Folder Settings
Use the Folder Settings dialog to configure the types of folders the printer sends scanned documents to.
There are two types of destination folders to select from:
● Shared folders or FTP folders
● Personal shared folders

There are two types of folder permissions to select from:
● Read and write access
● Write access only
The following information describes how to configure the folder settings.
Configure the destination folder for scanned documents
Option 1: Shared folders or FTP folders
To save scanned documents to a standard shared folder or an FTP folder, complete the following steps:
1. If it is not already selected, select Save to shared folders or FTP folders.
2. Click Add.... The Add Network Folder Path dialog opens.
3. On the Add Network Folder Path dialog, select one of the following options:
● Option one: Save to a standard shared network folder

NOTE: For more information about creating shared network folders see Set up a shared folder
(c04431534).
1. If it is not already selected, select Save to a standard shared network folder.
2. In the UNC Folder Path field, type a folder path.
The folder path can either be the fully-qualified domain name (FQDN) (e.g., \
\servername.us.companyname.net\scans) or the IP address of the server (e.g., \
\16.88.20.20\scans). Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via
DHCP, the IP address can change. However, the connection with an IP address might be faster
because the printer does not need to use DNS to find the destination server.
3. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.
To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder
access to user.
4. To view the complete folder path for scanned documents, click Update Preview.
5. From the Authentication Settings list, select one of the following options:
○ Use credentials of user to connect after Sign In at the control panel
○ Always use these credentials
NOTE: If Always use these credentials is selected, a user name and password must be entered
in the corresponding fields.
6. In the Windows Domain field, type the Windows domain.

NOTE: To find the Windows domain in Windows 7, click Start, click Control Panel, click System.
To find the Windows domain in Windows 8, click Search, enter System in the search box, and
then click System.
The domain is listed under Computer name, domain, and workgroup settings.
NOTE: If a shared folder is set to be accessed by everyone, values for a workgroup name
(default is “Workgroup”), a user name and password must be entered in the corresponding
fields. However, if the folder is within a particular user’s folders and not Public, the user name
and password of that user must be used.
NOTE: An IP address might be necessary instead of a computer name. Many home routers do
not handle computer names well, and there is no Domain Name Server (DNS). In this case, it is
best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a
new IP address. On a typical home router, this is done by setting a static IP address that is on
the same subnet, but outside the DHCP address range.
7. Click OK.
● Option two: Save to an FTP Server
NOTE: If an FTP site is outside the firewall, a proxy server must be specified under the network
settings These settings are located in the EWS Networking tab, under the Advanced options.
1. Select Save to an FTP Server.
2. In the FTP Server field, type the FTP server name or IP address.
3. In the Port field, type the port number.
NOTE: In most cases, the default port number does not need to be changed.

4. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.
5. To view the complete folder path for scanned documents, click Update Preview.
6. From the FTP Transfer Mode list, select one of the following options:
○ Passive
○ Active
7. In the Username field, type the user name.
8. In the Password field, type the password.
9. Click Verify Access to confirm the destination can be accessed.
10. Click OK.
Option 2: Personal shared folders
To save scanned documents to a personal shared folder, complete the following steps:
NOTE: This option is used in domain environments where the administrator configures a shared folder for each
user. If the Save to a personal shared folder feature is configured, users will be required to sign in at the printer
control panel using Windows credentials or LDAP authentication.
1. Select Save to a personal shared folder.
2. In the Retrieve the device user’s home folder using this attribute field, type the user’s home folder in the
Microsoft Active Directory.
NOTE: Verify that the user knows where this home folder is located on the network.
3. To add a user name subfolder at the end of the folder path, select Create subfolder based on user name.
To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder access to
user.
Select the destination folder permissions
Option 1: Read and write access
To send scanned documents to a folders configured for read and write access, complete the following steps:
NOTE: Send only to folders with read and write access supports folder verification and job notification
1. If it is not already selected, select Send only to folders with read and write access.
2. To require the printer to verify folder access before starting a scan job, select Verify folder access prior to
job start.
NOTE: Scan jobs can complete more quickly if Verify folder access prior to job start is not selected;
however, if the folder is unavailable, the scan job will fail.
3. Click Next.
Option 2: Write access only

To send scanned documents to a folder configured for write access only, complete the following steps:
NOTE: Allow sending to folders with write access only does not support folder verification or job notification
NOTE: If this option is selected, the printer cannot increment the scan filename. It sends the same filename for
all scans.
Select a time-related filename prefix or suffix for the scan filename, so that each scan is saved as a unique file,
and does not overwrite a previous file. This filename is determined by the information in the File Settings dialog
in the Quick Set Wizard.
1. Select Allow sending to folders with write access only.
2. Click Next.
Dialog three: Notification settings

▲ On the Notification Settings dialog, complete one of the following tasks:
NOTE: In order to send notification emails, the printer must be set up to use an SMTP server for sending
email jobs. For more information about setting up the SMTP server for sending emails see Set up Scan to
Email (c04017973).
● Option one: Do not notify
1. Select Do not notify.
2. To prompt the user to review their notification settings, select Prompt user prior to job start, and
then click Next.
● Option two: Notify when job completes
1. Select Notify when job completes.
2. Select the method for delivering the notification from the Method Used to Deliver Notification
list.
If the method of notification selected is Email, type the email address in the Notification Email
Address field.
3. To include a thumbnail of the first scanned page in the notification, select Include Thumbnail.
then click Next.
● Option three: Notify only if job fails
1. Select Notify only if job fails.
2. Select the method for delivering the notification from the Method Used to Deliver Notification
list.
If the method of notification selected is Email, type the email address in the Notification Email
Address field.
3. To include a thumbnail of the first scanned page in the notification, select Include Thumbnail.
then click Next.

Dialog four: Scan Settings
On the Scan Settings dialog, set the default scanning preferences for the Quick Set, and then click Next.
Scan settings:
Feature Description
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or millimeters, for
the front side and back side of a job.
Dialog five: File Settings
On the File Settings dialog, set the default file settings for the Quick Set, and then click Next.
File settings:
Feature Description
File Name Prefix Set the default file name prefix used for files saved to a network folder.
File Name Suffix Set the default file name suffix used for files saved to a network folder.
File Name Preview Enter a file name, and then click the Update Preview button.
File Numbering Format Select a file name format for when the job is divided into multiple files.
Add numbering when job has Select this setting to add numbering to a file name when the job is only one file instead of multiple files.
just one file (ex. _1–1)
High Compression (smaller file) Select this setting to compress the scanned file, which reduces the file size. However, the scanning
process for a High compression file might take longer than for a Normal compression file.
PDF encryption If the file type is PDF, then this option encrypts the output PDF file. A password must be specified as
part of the encryption. The same password must be used to open the file. The user will be prompted to
enter a password prior to scanning their job if one has not been set prior to pressing start.

Feature Description
Resolution Set the resolution for the file. Higher resolution images have more dots per inch (dpi), so they show
more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is
smaller.
Quality and File Size Select the quality for the file. Higher-quality images require a larger file size than lower-quality images,
and they take more time to send.
Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.
Meta Data File Format Use the drop-down list to select the file format for meta-data information.
Create Multiple Files Select this setting to scan pages into separate files based on a predetermined maximum number of
pages per file.
Dialog six: Summary
On the Summary dialog, review the Summary dialog, and then click Finish.
Step three: Complete the configuration
1. In the left-navigation pane, click Scan to Network Folder.
2. On the Scan to Network Folder page, review the selected settings, and then click Apply to complete the
setup.

Set up Scan to USB Drive
● Introduction
● Step one: Access the HP Embedded Web Server
● Step two: Enable Scan to USB Drive
● Step three: Configure the Quick Sets (optional)
● Default scan settings for Scan to USB Drive setup
● Default file settings for Save to USB Setup
Introduction
The printer has a feature that enables it to scan a document and save it to a USB flash drive. The feature is not
available until it has been configured through the HP Embedded Web Server (EWS).
Step one: Access the HP Embedded Web Server


Step two: Enable Scan to USB Drive
1. Select the Security tab.
2. Scroll to Hardware Ports and make sure that Enable Host USB plug and play is enabled.
3. Select the Copy/Print tab for MFP models or the Print tab for SFP models.
4. Select the Enable Save to USB check box.
5. Click Apply at the bottom of the page.
NOTE: Most devices ship with Hard disk drives (HDDs) already installed. In some cases, additional storage
devices can be added via USB. Verify whether the Save to USB feature needs to be expanded to USB and Hard
drive
Step three: Configure the Quick Sets (optional)

NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick Sets
application.
1. In the Scan to USB Drive area of the left navigation pane, click Quick Sets.
● Select an existing Quick Set under Quick Sets Application in the table.
-OR-
● Click Add to start the Quick Set Wizard.
3. If you selected Add, the Quick Sets Setup page opens. Complete the following information:
● Quick Set Name: Enter a title for the new Quick Set.
● Quick Set Description: Enter a description of the Quick Set.
● Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then user
presses Start or Start instantly when selected from the Home Screen.
4. Select a default location where scanned files are saved on USB storage devices inserted into the USB port
on the control panel, and then click Next. The default location options are:
● Save at root directory of the USB storage device
● Create or place in this folder on the USB Storage Device — The path to the folder on the USB storage
device must be specified when using this file location option. A backslash \ must be used to separate
folder\subfolder names in the path.
5. Select an option from the Condition on Which to Notify: drop-down list, and then click Next.
This setting determines if, or how, users are notified when a Save To USB Quick Set job completes or fails.
The options for the Condition on Which to Notify: setting are:
● Do not notify
● Notify when job completes
● Notify only if job fails
ENWW Set up Scan to USB Drive 107

6. Choose the Scan Settings for the Quick Set, and then click Next.
NOTE: For more information on the available scan settings, see Default scan settings for Scan to USB
Drive setup on page 108
7. Choose the File Settings for the Quick Set, and then click Next.
NOTE: For more information on the available file settings, see Default scan settings for Scan to USB Drive
setup on page 108
8. Review the summary of settings, and then click Finish to save the Quick Set, or click Previous to edit the
settings.
Default scan settings for Scan to USB Drive setup

Table 6-1 Scan settings for Scan to USB Drive Setup:
Feature Description
Default file settings for Save to USB Setup

Table 6-2 File settings for Save to USB Setup:
Option name Description

Table 6-2 File settings for Save to USB Setup: (continued)
Option name Description
smaller.
pages per file.
ENWW Set up Scan to USB Drive 109

Set up Save to SharePoint® (Flow models only)
● Introduction
● Step two: Enable Save to SharePoint® and create a Save to SharePoint Quick Set
● Scan and save a file directly to a Microsoft® SharePoint site
● Quick set scan settings and options for Save to SharePoint®
Introduction
Use Save the SharePoint® to scan documents directly to a Microsoft® SharePoint site. This feature eliminates the
need to scan the documents to a network folder, USB flash drive, or email message, and then manually upload
the files to the SharePoint site.
Save to SharePoint® supports all scanning options, including the ability to scan documents as images or use the
OCR features to create text files or searchable PDFs.
The feature is disabled by default. Enable Save to Sharepoint® in the HP Embedded Web Server (EWS).
NOTE: The Save to Sharepoint® feature is only available on workflow-equipped printers.
Before you begin

Before this procedure can be completed, the destination folder that the scanned files will be saved to must exist
on the SharePoint site, and write access must be enabled to the destination folder. Save to SharePoint® is
disabled by default.


Step two: Enable Save to SharePoint® and create a Save to SharePoint Quick Set
Follow these steps to enable the feature Save to SharePoint feature and create a Save to SharePoint Quick Set:
1. Using the top navigation tabs, click Scan/Digital Send.
2. In the left navigation pane, click Save to SharePoint®.
Sets application.
3. Select Enable Save to SharePoint®, and then click Apply.
4. In the Save to SharePoint® area of the left navigation pane, click Quick Sets. Click Add to launch the Quick
Set Wizard.
5. Enter a Quick Set Name (for example, “Scan to Sharepoint”) and a Quick Set Description.
6. Select a Quick Set Start Option to determine what occurs after selecting a Quick Set on the printer control
panel, and then click the Next button.
7. Use the following steps to add the path to the SharePoint folder.
a. Click Add on the SharePoint® Destination Settings page to open the Add SharePoint® Path page.
b. Open another browser window, navigate to the SharePoint folder to use, and then copy the folder
path for the SharePoint folder from that browser window.
c. Paste the SharePoint folder path into the SharePoint® Path: field.
d. By default, the printer overwrites an existing file that has the same file name as the new file. Clear
Overwrite existing files so that a new file with the same name as an existing file is given an updated
time/date stamp.
e. Select an option from the Authentication Settings drop-down menu. Select whether it is necessary to
sign in to the SharePoint site with credentials, or store the credentials within the Quick Set.
ENWW Set up Save to SharePoint® (Flow models only) 111

NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the
Authentication Settings drop-down menu, the logged-in user must have permissions to write to the
specified SharePoint site.
NOTE: For security purposes, the printer does not display credentials entered in the Quick Set
Wizard.
f. Click OK to complete the SharePoint path setup and navigate back to the SharePoint Destination
Settings page.
8. Select Verify folder access prior to job start to ensure that the SharePoint folder specified as the
destination folder is accessible each time the Quick Set is used. If this option is not selected, jobs can be
saved to the SharePoint folder more quickly. However, if this option is not selected and the SharePoint
folder is inaccessible the job will fail.
9. Click Next.
10. Set a Condition on Which to Notify: on the Notification Settings page. This setting configures the Quick Set
to either not notify, or to send email messages or print a summary page if a job either completes
successfully or fails. Select one of the following options from the Condition on Which to Notify: drop-down
menu:
● Select Do not notify for the Quick Set to not perform any notification action when a job completes
successfully or fails.
● Select Notify when job completes to for the Quick Set to send a notification when a job completes
successfully.
● Select Notify only if job fails to for the Quick Set to send a notification only when a job fails.
Selecting either Notify when job completes or Notify only if job fails requires the Method Used to Deliver
Notification: to be set. Select from the following options:
● Email: Use this option to send an email when the selected notification condition occurs. This option
requires a valid email address in the Notification Email Address: field.
NOTE: To use the email notification feature, first configure the email feature on the printer.
● Print: Use this option to print the notification when the selected notification condition occurs.
NOTE: Select Include Thumbnail for either notification option to include a thumbnail image of the first
page of the scanned page of the job.
11. Click Next.
12. Select options from the Scan Settings page, and then click Next. For more information, see Table 6-3 Scan
settings for Save to SharePoint® on page 114.
13. Select options from the File Settings page, and then click Next. For more information, see Table 6-4 File
settings for Save to SharePoint on page 114.
14. Review the summary of settings, and then click the Finish button to save the Quick Set, or click the
Previous button to edit the settings.

Scan and save a file directly to a Microsoft® SharePoint site
2. From the Home screen on the printer control panel, select Scan, and then select Scan to SharePoint®.
NOTE: It might be necessary to sign in to the printer to use this feature.
3. To select a Quick Set, in the Quick Sets and Defaults area touch Load. Select a Quick Set, and then touch
Load.
4. Touch the File Name: text field to open a keyboard, and then type the name for the file using either the on-
screen keyboard or the physical keyboard. Touch Enter .
5. Touch Options to view and configure settings for the document.
Use these buttons to toggle between single-page view and thumbnail view. More options are
available in thumbnail view than in single-page view.

7. Touch the Start button to save the file.
Quick set scan settings and options for Save to SharePoint®

The following tables list the settings and options available in the Quick Set Wizard when adding, editing, or
copying a Save to SharePoint® Quick Set.
Table 6-3 Scan settings for Save to SharePoint®
Feature Description
Table 6-4 File settings for Save to SharePoint

Feature Description

Table 6-4 File settings for Save to SharePoint (continued)
Feature Description
smaller.
Color/Black Specify whether copies are to be printed in color, black and gray, or black only
pages per file.

Create a Quick Set
● Introduction
● Step two: Add and manage Quick Sets
Introduction
Quick Sets are short-cut jobs that are available from the Home screen or within the Quick Sets feature on the
printer control panel and do not impact the defaults set for the base application. To use a Quick Set on the
printer control panel, enable the base application.
Create Quick Sets for the following base applications to improve job accuracy and decrease the time to complete
a job:
● Email — Use email Quick Sets to configure and save commonly used settings for sending jobs from the
printer via email as email attachments.
● Fax — Use fax Quick Sets to configure and save commonly used settings for fax jobs.
● Save to Network Folder — Use Save to Network Folder Quick Sets to configure and save commonly used
settings for saving jobs to a network folder.
● Save to USB — Use Save to USB Quick Sets to configure and save commonly used settings for saving jobs
to a USB device.
● Copy (MFPs only) — Use Copy Quick Sets to configure and save commonly used settings for copy jobs.
● Save to SharePoint® (Flow models only) — se Save to SharePoint Quick Sets to configure and save
commonly used settings for saving jobs to a SharePoint site.
Select from various job options, such as starting a job immediately upon selection of a quick set or requiring an
image preview before starting a job.


Step two: Add and manage Quick Sets
Add a Quick Set
Use the following steps to add a new Quick Set.
1. Using the top navigation tabs, click General.
2. In the left navigation pane, click Quick Sets.
3. Click Add. The Quick Sets Setup page opens.
NOTE: Click Cancel on any page of Quick Sets Setup to cancel the current changes, exit Quick Sets Setup,
and return to the Quick Sets page.
4. Select a Quick Set Type, and then click Next. The following Quick Set types are available for selection,
depending on your printer:
NOTE: A Quick Set Type only needs to be determined when a quick set is created by using the General
EWS tab.
● Scan to Email
● Scan to Fax
● Scan to Network Folder
● Scan to USB Drive
● Copy (MFPs only)
● Save to SharePoint® (workflow printers only)
5. Enter a title for the Quick Set in the Quick Set Name (required) field.
6. Enter a description of the Quick Set in the Quick Set Description field.
ENWW Create a Quick Set 117

7. Select a Quick Set Start Option to determine what occurs after selecting a Quick Set on the printer control
panel, and then click Next.
8. Select settings and complete tasks in Quick Sets Setup. Click Next to proceed to the next page of available
options until reaching the Summary page.
NOTE: The settings available in Quick Sets Setup vary by the type of Quick Set being added. Refer to the
tables in Quick Set settings and options on page 119 to see the available settings and options for each
type of Quick Set.
9. Review the summary of settings, and then click Finish to save the Quick Set, or click Previous to edit the
settings.
Edit a Quick Set

Use the following steps to edit the settings of an existing Quick Set.
3. In the Quick Sets List area, click the check box next to the appropriate Quick Set, and then click Edit. The
Quick Sets Setup page opens.
4. If necessary, modify the following settings, and then click Next:
● Quick Set Name
● Quick Set Description
● Quick Set Start Option
NOTE: The settings available in Quick Sets Setup vary by the type of Quick Set being edited. Refer to the
type of Quick Set.
6. Review the Summary page, and then click Finish to save changes made to the Quick Set.
Copy a Quick Set

3. In the Quick Sets List area, click the check box next to the appropriate Quick Set, and then click Copy. The
Quick Sets Setup page opens.
4. If necessary, modify the following settings, and then click Next:

● Quick Set Name
● Quick Set Description
● Quick Set Start Option
NOTE: The settings available in Quick Sets Setup vary by the type of Quick Set being copied. Refer to the
type of Quick Set.
6. Review the Summary page, and then click Finish to save the Quick Set.
Remove a Quick Set

Use the following steps to remove a Quick Set.
3. In the Quick Sets List area, click the check box next to the appropriate Quick Set, and then click Remove...
4. When the Confirmation Page opens, click Remove to finish removing the Quick Set.
Quick Set settings and options

The following tables list the settings and options available in the Quick Set Wizard when adding, editing, or
copying a Quick Set.
Table 6-5 Address and Message Field Control — Scan to Email Quick Sets
Option Description
Address Field Restrictions Use the Address Field Restrictions drop-down list to specify whether users can type an email address
or select an email address from an address book
From: Use the From: drop-down list to set the email address that displays in the From: field of the email.
If Default From: is selected, the email address listed in the Default From: field is used.
If User's address (sign-in required) is selected, the user is required to sign in to the printer with their
email address when using the Quick Set.
This field can be set to be user-editable.
Default From: The Default From: field is used to define the email address used when Default From: is selected in the
From: drop-down list.
Default Display Name: Use this field to set the name displayed on the printer's control panel. If this field is not set, the value in
the Default From: displays on the printer's control panel.
This field is optional.

Table 6-5 Address and Message Field Control — Scan to Email Quick Sets (continued)
Option Description
To: Use these drop-down lists to set the email recipient, CC (carbon copy) and BCC (blind carbon copy)
values.
CC:
The options for each of these fields are:
BCC:
● User's address (sign-in required)
● Blank
● Specify address
These fields can be set to be user-editable
Subject: Use this field to set the value that appears in the subject line of the email.
Message: Use this field to set the value for the body of the email.
Table 6-6 Signing and Encryption — Scan to Email Quick Sets
Option Description
Signing Use the Signing drop-down list to specify whether the email sent using the Quick Set is digitally signed.
Hashing Algorithm Use the Hashing Algorithm drop-down list to set the type hashing algorithm used with signed emails.
The following hashing algorithms are available:
● SHA-1
● SHA-256 (recommended)
● SHA-384
● SHA-512
Encryption Use the Encryption drop-down list to specify whether the email sent using the Quick Set is encrypted.
Encryption Algorithm Use the Encryption Algorithm drop-down list to set the encryption algorithm used for encrypted emails
sent using the Quick Set.
Attribute for Recipient Public The Attribute for Recipient Public Key field is used to set the attribute used for retrieving the email
Key recipient's public key from LDAP for signed or encrypted emails.
Use the recipient public key Select this setting to use the recipient’s public key certificate to verify the recipient.
certificate to verify the recipient
Table 6-7 Scan settings — Scan to Email, Scan to Fax, Scan to Network Folder, Scan to SharePoint®, and Scan to USB Quick
Sets
Option Description
Original Size Specify the size for the original document.

Table 6-7 Scan settings — Scan to Email, Scan to Fax, Scan to Network Folder, Scan to SharePoint®, and Scan to USB Quick
Sets (continued)
Option Description
Select from the following options:
● Text: Use for documents that contain mostly text
● Mixed: Use for documents with a mix of text and pictures
● Printed picture: Use for line drawings and preprinted images, such as magazine clippings or
pages from books
NOTE: If bands of irregular intensity print on the copies, try selecting Printed picture to improve
the quality.
● Photograph: Use for photographic prints
Content Orientation Select the way the content of the original document is placed on the page:
● Portrait: The short edge of the page is along the top.
● Landscape: The long edge of the page is along the top.
Cropping options (not available Select whether or not to allow a job to be cropped and the type of cropping option.
for Scan to Fax)
Erase Edges (not available for Select this setting to specify the width of edge margins to be erased, in either inches or millimeters, for
Scan to Fax) the front side and back side of a job.
Resolution (Scan to Fax only) Set the resolution for the file. Higher resolution images have more dots per inch (dpi), so they show
smaller.
Suppress blank pages (Scan to If the Suppress blank pages option is enabled, blank pages will be ignored.
Fax only)
Table 6-8 File settings — Scan to Email, Scan to Network Folder, Scan to SharePoint®, and Scan to USB Quick Sets
Feature Description

Table 6-8 File settings — Scan to Email, Scan to Network Folder, Scan to SharePoint®, and Scan to USB Quick Sets
(continued)
Feature Description
smaller.
Meta Data File Format ( Scan to Use the drop-down list to select the file format for meta-data information.
Network Folder Quick Sets only)
The options for this field are:
● None
● XML
● HPS
pages per file.
Table 6-9 Copy settings — Copy Quick Sets

Option Description
Copies Set the default number of copies.
Sides Select a Sides option:
● Original Sides
– 1-sided
– 2-sided
● Output Sides
– 1-sided
– 2-sided

Table 6-9 Copy settings — Copy Quick Sets (continued)
Option Description
Color/Black Specify whether copies are printed in color or in black and white:
● Automatically detect: Prints color documents in color (for printers that support color copying), and
black and white documents in black and white. For mixed documents, the printer will determine
whether to print in color or black and white.
● Color: Prints documents in color (for printers that support color copying).
● Black: Prints documents in black and white.
Reduce/Enlarge Use the Reduce/Enlarge feature to scale the size of the document up or down.
Select a Reduce/Enlarge option:
● Automatic: The printer automatically scales the image to fit the paper size in the tray.
● Manual: To reduce the image, type a scaling percentage that is less than 100. To enlarge the
image, type a scaling percentage that is greater than 100.
Original Size Specify the size for the original document.
Paper Selection Select the paper size and type and which tray to use for the copies.
Booklet Enable or disable Booklet Format, and select whether to Borders on each page.
Collate For printers that support print-job finishing, each set of copied pages are assembled in the same order
as the original document.
NOTE: If the printer has a stapler installed, select a staple option. To not staple the copies, select
None.
Select a Collate option:
● Collate on: If making more than one copy, select to assemble pages in the correct order for each
set of copies.
● Collate off: Select to group the same pages together. For example, if making five copies of an
original document that has two pages, all five first pages are grouped together and all five second
pages are grouped together.
Content Orientation Select the way the content of the original document is placed on the page:
● Portrait: The short edge of the page is along the top.
● Landscape: The long edge of the page is along the top.
Pages per Sheet Select how many pages to print on one sheet and the page order: to copy to one, two, or four Pages
per Sheet and select whether to Add page borders.
Pages per Sheet
● One
● Two
● Four
Page Order
● Right, then down: Prints the pages in rows
● Down, then right: Prints the pages in columns
Click the Add page borders check box to add borders on the pages.

Table 6-9 Copy settings — Copy Quick Sets (continued)
Option Description
Image Adjustment Use the settings to improve the overall quality of the copy. For example, adjust the Darkness and
Sharpness, and use the Background Cleanup setting to remove faint images from the background or to
remove a light background color.
● Darkness: Adjust to increase or decrease the amount of white and black in the colors
● Contrast: Adjust to increase or decrease the difference between the lightest and darkest color on
the page
● Background Cleanup: Adjust if you are having trouble copying a faint image
● Sharpness: Adjust to sharpen or soften the image. For example, increasing the sharpness could
make text look clearer, but decreasing it could make photographs look smoother.
Select from the following options:
● Text: Use for documents that contain mostly text
● Mixed: Use for documents with a mix of text and pictures
● Printed picture: Use for line drawings and preprinted images, such as magazine clippings or
pages from books
NOTE: If bands of irregular intensity print on the copies, try selecting Printed picture to improve
the quality.
● Photograph: Use for photographic prints
Edge-to-Edge Use to avoid shadows that can display along the edges of copies when the original document is printed
close to the edges.
Combine this feature with the Reduce/Enlarge feature to ensure that the entire page is printed on the
copies.
When the Edge-to-Edge feature is turned on, the printer minimizes margins and prints as close to the
edge of the paper as possible.
Scan Mode Select the type of document to scan:
● Standard Document: Scan a page or stack of pages through the document feeder, or individually
on the flatbed glass.
● 2–sided ID: Scan each side of an identification card on the flatbed glass and output them onto one
page. After scanning the first side, the printer prompts to place the second side in the correct
position on the glass.
● Book Mode: Scan an open book and output each page of the book onto different pages.

Send a scanned document to one or more email addresses
Introduction
The printer has a feature that enables it to scan a document and send it to one or more email addresses. Before
using this feature, use the HP Embedded Web Server to enable it and set it up.
Scan and send a document to email

2. From the Home screen on the printer control panel, select Scan, and then select Scan to Email.
NOTE: If prompted, type your user name and password.
3. Touch the To field to open a keyboard.
NOTE: If you are signed in to the printer, your user name or other default information might appear in the
From field. If so, you might not be able to change it.
4. Specify the recipients by using one of these methods:
Enter addresses manually

▲ Enter the address in the To field. To send to multiple addresses, separate the addresses with a
semicolon, or touch the Enter button on the touchscreen keyboard after typing each address.
Enter addresses from the Contacts list
a. Touch the Contacts button that is next to the To field to open the Contacts screen.
b. From the drop-down list, select the appropriate contact list.
c. Select a name from the list of contacts to add the name to the recipients list. Repeat this step for
each recipient, and then touch the Done button.
5. Complete the Subject, and File Name fields by touching the field and using the touchscreen keyboard to
enter information. Touch the Done button when you have completed the fields.
6. To configure settings for the document, touch the Options button. For example:
● Select File Type and Resolution to specify the type of file to create, the resolution, and the output
quality.
● If the original document is printed on both sides, select Original Sides, and then select 2 Sided.
ENWW Send a scanned document to one or more email addresses 125

9. When the document is ready, touch the Send button.
NOTE: The printer might prompt you to add the email address to the contact list.

Scan and send to network folder
Introduction
The printer can scan a file and save it in a shared folder on the network. Before using this feature, use the HP
Embedded Web server to enable the feature and configure the shared folders. The system administrator can
configure pre-defined Quick Sets folders; otherwise it is necessary to specify the folder path for each job.
Scan and save the document to a folder

NOTE: You might be required to sign in to the printer to use this feature.
2. From the Home screen on the printer control panel, select Scan, and then select Scan to Network Folder.
3. To specify a path for this job only, touch the Folder Paths text field to open a keyboard, and type the path to
the folder, and then touch the Enter button. Use this format for the path:
\\server\folder, where “server” is the name of the server that hosts the shared folder, and “folder”
is the name of the shared folder. If the folder is nested inside other folders, complete all necessary
segments of the path to reach the folder. For example: \\server\folder\folder
Or, touch the Add a Path button that is below the Folder Paths field to select a pre-defined Quick Sets path
or a path associated with a Contact.
NOTE: The Folder Paths field might have a pre-defined path, and it might not be editable. In this situation,
the administrator has configured this folder for common access.
4. Touch the File Name text field to open a keyboard, and then type the name for the file, and then touch the
Enter button.
quality.
ENWW Scan and send to network folder 127

8. When the document is ready, touch Scan to save the file.

Scan and send to USB Flash Drive
Introduction
The printer can scan a file and save it on a USB flash drive. Before using this feature, use the HP Embedded Web
server to enable and configure it.
Scan and save the document to a USB flash drive

NOTE: You might be required to sign in to the printer to use this feature.
2. Insert the USB flash drive into the USB port near the printer control panel.
3. From the Home screen on the printer control panel, select Scan, and then select Scan to USB Drive.
4. From the Save As... list, select the flash drive. Save the file on the root of the USB flash drive, or save it in an
existing folder.
5. Touch the File Name text field to open a keyboard, and then type the name for the file, and then touch the
Enter button.
quality.
ENWW Scan and send to USB Flash Drive 129

9. When the document is ready, touch Scan to save the file.

Additional options when scanning
The following settings are available in the Options list when scanning.
File Type and Resolution Save a scanned document as one of several types of files.
The following standard file types are available:
● PDF: This file type provides the best overall image and text quality. PDF files require Adobe®
Acrobat® Reader software for viewing.
● JPEG: This file type is a good choice for most graphics. Most computers have a browser that can
view .JPEG files. This file type produces one file per page.
● TIFF: This is a standard file type that many graphics programs support. This file type produces
one file per page.
● MTIFF: MTIFF stands for multi-page TIFF. This file type saves multiple scanned pages in a single
file.
● XPS: XPS (XML Paper Specification) creates an XAML file that preserves the original formatting of
the document and supports color graphics and embedded fonts.
● PDF/A: PDF/A is a type of PDF designed for long-term archival of electronic documents. All format
information in the document is self-contained.
HP LaserJet Enterprise Flow MFP printers or MFP printers that are connected to a digital send software
(DSS) server also support the following OCR file types:
● Text (OCR): Text (OCR) creates a text file by using optical character recognition (OCR) to scan the
original. A text file can be opened in any word processing program. The formatting of the original
will not be saved using this option.
● Unicode Text (OCR): Unicode Text (OCR) is an industry standard used to consistently represent
and manipulate text. This file type is useful for internationalization and localization.
● RTF (OCR): RTF (OCR) creates a rich text format (RTF) file by using optical character recognition
(OCR) to scan the original. RTF is an alternative text format that can be opened by most word
processing programs. Some of the formatting of the original will be saved using this option.
● Searchable PDF (OCR): Searchable PDF (OCR) creates a searchable PDF file by using optical
character recognition (OCR) to scan the original. When a document is scanned in this way, use
Adobe Acrobat® Reader's search tools to search for specific words or phrases within the PDF.
● Searchable PDF/A (OCR): Searchable PDF/A (OCR) is a type of PDF/A file that includes information
about the document structure, which allows content to be searched.
● HTML (OCR): HTML (OCR) creates a Hypertext Markup Language (HTML) file containing the
contents of the original document. HTML is used to display files on Web sites.
● CSV (OCR): CSV (OCR) is common text file format that contains comma-separated values. This
type of file can be opened by most word processing, spreadsheet, or database programs.
MFP printers that are connected to a DSS server also support the following OCR file types for digital
send jobs:
● XML (OCR): DESCRIPTION NEEDED.
● Searchable XPS (OCR): DESCRIPTION NEEDED.
Original Sides Specify whether the original document is printed on one side or both sides.
ENWW Additional options when scanning 131

Color/Black Specify whether the scanned image will be in color, black and gray, or black only.
For color printers only.
Scan Mode Standard Document: Scan a page or stack of pages through the document feeder, or individually on the
flatbed glass.
available for all firmware Book Mode: Scan an open book and output each page of the book onto different pages.
update the printer firmware to 2-sided ID Copy: Scan each side of an identification card on the flatbed glass and output them onto one
use this feature. page. After scanning the first side, the printer prompts to place the second side in the correct position
on the glass.
Resolution Specify the resolution of scanned images. Select a higher resolution to increase the clarity of the
image. However, as the resolution increases, the file size also increases.
Erase Edges Remove blemishes, such as dark borders or staple marks, by cleaning the edges of the scanned image.
Cropping Options Crop to original size: Crop the image to match the paper size of the original document.
Crop to content: Crop the image to the size of the detectable content in the original document.
Automatically Straighten Automatically straighten a scanned image.
Create Multiple Files Divide a larger scan job into several smaller output files.
Notification Select whether to send notifications of the status of scan jobs. The printer can print the notification, or
it can send the notification in an email.
Signing and Encryption Sign: Send an email with a digital signature.
NOTE: This feature is Encrypt: Send an email as an encrypted file.

supported for scan to email
only.

HP JetAdvantage business solutions
HP JetAdvantage solutions are workflow and printing solutions that are easy-to-use, and both network and
cloud-based. HP JetAdvantage solutions are designed to help businesses of all types, including healthcare,
financial services, manufacturing, and public sector, manage a fleet of printers and scanners.
HP JetAdvantage Solutions include:
● HP JetAdvantage Security solutions
● HP JetAdvantage Management solutions
● HP JetAdvantage Workflow solutions
● HP JetAdvantage Mobile Printing solutions
For more information about HP JetAdvantage business workflow and printing solutions, go to www.hp.com/go/
PrintSolutions.
ENWW HP JetAdvantage business solutions 133

Additional scan tasks
ljM633MFP.
Instructions are available for performing specific scan tasks, such as the following:
● Copy or scan pages from books or other bound documents
● Send a scanned document to a folder in the printer memory
● Copy or scan both sides of an identification card
● Copy or scan a document into a booklet format

7 Fax
● Set up fax
● Change fax configurations
● Send a fax
● Additional options when faxing
● Additional fax tasks
● Learn and use
● Solve problems
ENWW 135
Set up fax
Introduction
This information applies to fax and Flow models, or to other printers when an optional analog fax accessory has
been installed. Before continuing, connect the printer to a phone line (for analog fax) or to an Internet or network
fax service.
Set up fax by using the printer control panel

● Fax
● Internal Fax Modem Setup
NOTE: If the Internal Fax Modem Setup menu does not appear in the menu listing, LAN or Internet
fax might be enabled. When LAN or Internet fax is enabled, the analog fax accessory is disabled and
the Internal Fax Modem Setup menu does not display. Only one fax feature, either LAN fax, analog
fax, or Internet fax, can be enabled at a time. To use analog fax when LAN fax is enabled, use the HP
Embedded Web Server to disable LAN fax.
3. Select the location from the list on the right side of the screen, and then touch Next.
4. Touch the Company Name text field, and use the keypad to type the company name.
5. Touch the Fax Number text field, and use the keypad to type the sending fax number. Touch Next.
6. Verify that the date and time settings are correct. Make changes as necessary, and then touch Next.
7. If a dialing prefix is required for sending faxes, touch the Dialing Prefix text field, and use the keypad to
enter the number.
8. Review all the information on the left pane, and then touch Finish to complete the fax setup.
136 Chapter 7 Fax ENWW

Change fax configurations
NOTE: The settings configured using the control panel override any settings made in the HP Embedded Web
Server.
● Fax dialing settings
● General fax send settings
● Fax receive settings
Fax dialing settings

● Fax
● Fax Send Settings
● Fax Dialing Settings
Configure any of the following settings:
Menu item Description
Redial on Error The Redial on Error feature sets the number of times a fax number will be redialed when an
error occurs during a fax transmission.
Redial on No Answer The Redial on No Answer setting selects the number of times the fax accessory redials if
the number dialed does not answer. The number of retries is either 0 to 1 (used in the U.S.)
or 0 to 2, depending on the location setting. The interval between retries is set by the redial
interval setting.
Redial on Busy The Redial on Busy setting selects the number of times (0 through 9) the fax accessory
redials a number when the number is busy. The interval between retries is set by the Redial
Interval setting.
Redial Interval The Redial Interval setting selects the number of minutes between retries if the number
dialed is busy or not answering, or if an error occurs.
NOTE: You might observe a redial message on the control panel when both the Redial on
Busy and Redial on No Answer settings are set to off. This occurs when the fax accessory
dials a number, establishes a connection, and then loses the connection. As a result of this
error condition, the fax accessory performs three automatic redial attempts regardless of
the redial settings. During this redial operation, a message displays on the control panel to
indicate that a redial is in progress.
Fax Send Speed The Fax Send Speed setting sets the modem bit rate (measured in bits per second) of the
Analog Fax modem while sending a fax.
● Fast (v.34 – 33.6k)
● Medium (v.17 – 14.4k)
● Slow (v.29 – 9.6k)
Line Monitor Volume Use the Line Monitor Volume setting to control the printer's dialing volume level when
sending faxes.
ENWW Change fax configurations 137

Dialing Mode The Dialing Mode setting sets the type of dialing that is used: either tone (touch-tone
phones) or pulse (rotary-dial phones).
Dialing Prefix The Dialing Prefix setting allows you to enter a prefix number (such as a "9" to access an
outside line) when dialing. This prefix number is automatically added to all phone numbers
when dialed.
Detect dial tone The Detect dial tone setting determines whether the fax checks for a dial tone before
sending a fax.
General fax send settings

● Fax
● General Fax Send Settings
Fax Number Confirmation When the Fax Number Confirmation feature is enabled, the fax number must be entered
twice to ensure that it was entered correctly. The feature is disabled by default.
PC Fax Send Use the PC Fax Send feature to send faxes from a PC. This feature is enabled by default.
Error Correction Mode Normally, the fax accessory monitors the signals on the telephone line while it is sending or
receiving a fax. If the fax accessory detects an error during the transmission and the Error
Correction Mode setting is on, the fax accessory can request that the error portion of the
fax be sent again.
The Error Correction Mode feature is enabled by default. You should turn it off only if you
are having trouble sending or receiving a fax and if you are willing to accept the errors in
the transmission and a probable quality reduction in the image. Turning off the setting
might be useful when you are trying to send a fax overseas or receive one from overseas,
or if you are using a satellite telephone connection.
NOTE: Some VoIP providers might suggest turning off the Error Correction Mode setting.
However, this is not usually necessary.
Fax Header Use the Fax Header feature to control whether the header is appended to the top, and
content is shifted down, or if the header is overlayed on top of the previous header.
Fax receive settings


● Fax
● Fax Receive Settings
● Fax Receive Setup
Receive Mode The Receive Mode setting determines how the fax accessory receives fax jobs. Select one
of the following options:
● Automatic
● TAM
● Fax/Tel
● Manual
Rings to Answer The Rings to Answer setting determines the number of times the phone rings before the
call is answered by the fax accessory.
NOTE: The default range for the available options for the Rings to Answer setting is
location-specific. The range of possible Rings to Answer options is limited by location.
If the fax accessory is not answering, and the Rings to Answer setting is 1, try increasing it
to 2.
Ring Volume Touch the Ring Volume drop-down menu and adjust the ringer volume settings.
Ring Volume The Ring Volume setting allows you to adjust the ringer volume.
Fax Receive Speed Touch the Fax Receive Speed drop down menu and select one of the following options:
● Fast (v.34 – 33.6k)
● Medium (v.17 – 14.4k)
● Slow (v.29 – 9.6k)
Extension Phone This setting allows you use a separate telephone in conjunction with the fax functions.
Allow Reprinting This setting allows to reprint received faxes.
Receive to PC This setting allows you to receive faxes directly to your computer.
Fax Polling This setting allows you to enable or disable the fax polling function.
Fax/Tel Ring Time This setting determines the number of times the phone rings before the fax/tel mode
initiates.
ENWW Change fax configurations 139

Send a fax
2. From the Home screen on the printer control panel, select Scan, and then select Scan to Fax. You might be
prompted to type a user name and password.
3. Specify the recipients by using one of these methods:
Enter recipients manually

▲ Touch the Fax Recipients text field, and then use the keypad to enter the fax number. To send to
multiple addresses, separate the addresses with a semicolon, or touch the Enter button on the
touchscreen keyboard after typing each address.
Enter recipients from the Contacts list
a. Touch the Contacts button that is next to the Fax Recipients field to open the Contacts screen.
b. From the drop-down list, select the appropriate contact list.
c. Select a name from the list of contacts to add the name to the recipients list. Repeat this step for
each recipient, and then touch the Done button.
● Select Resolution to specify the resolution for the fax.

7. When the document is ready, touch Send to send the fax.
ENWW Send a fax 141

Additional options when faxing
The following settings are available in the Options list when faxing.
Original Sides Specify whether the original document is printed on one side or both sides.
Resolution Specify the resolution of scanned images. Select a higher resolution to increase the clarity of the
image. However, as the resolution increases, the file size also increases.
Erase Edges Remove scan defects such as dark borders, staple marks, or hole-punch marks by “erasing” the
specified edges of the scan job.
available for all firmware
update the printer firmware to
use this feature.
Notification Select whether to send notifications of the status of scan jobs. The printer can print the notification, or
it can send the notification in an email.

Additional fax tasks
ljM633MFP.
Instructions are available for performing specific fax tasks, such as the following:
● Create and manage fax speed dial lists
● Configure fax billing codes
● Use a fax printing schedule
● Block incoming faxes
● Fax archiving and forwarding
ENWW Additional fax tasks 143

8 Manage the printer
● Advanced configuration with HP Embedded Web Server (EWS)
● Configure IP network settings
● Printer security features
● Energy-conservation settings
● HP Web Jetadmin
● Software and firmware updates
● Learn and use
● Solve problems
ENWW 145
Advanced configuration with HP Embedded Web Server (EWS)
● Introduction
● How to access the HP Embedded Web Server (EWS)
● HP Embedded Web Server features
Introduction
Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control
panel.
● View printer status information
● Determine the remaining life for all supplies and order new ones
● View and change tray configurations
● View and change the printer control-panel menu configuration
● View and print internal pages
● Receive notification of printer and supplies events
● View and change network configuration
The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded
Web Server does not support IPX-based printer connections. Internet access is not needed to open and use the
HP Embedded Web Server.
When the printer is connected to the network, the HP Embedded Web Server is automatically available.
NOTE: The HP Embedded Web Server is not accessible beyond the network firewall.
How to access the HP Embedded Web Server (EWS)

2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the
NOTE: If the Web browser displays a message indicating that accessing the website might not be safe,
To use the HP Embedded Web Server, the browser must meet the following requirements:
Windows® 7
● Internet Explorer (version 8.x or greater)
● Google Chrome (version 34.x or greater)
● Firefox (version 20.x or greater)
146 Chapter 8 Manage the printer ENWW

Windows® 8 or greater
● Internet Explorer (version 9.x or greater)
OS X
● Safari (version 5.x or greater)
Linux
HP Embedded Web Server features

● Information tab
● General tab
● Copy/Print tab
● Scan/Digital Send tab
● Fax tab
● Troubleshooting tab
● Security tab
● HP Web Services tab
● Networking tab
● Other Links list
Information tab
Table 8-1 HP Embedded Web Server Information tab
Menu Description
Device Status Shows the printer status and shows the estimated life remaining of HP supplies. The page
also shows the type and size of paper set for each tray. To change the default settings, click
the Change Settings link.
Job Log Shows a summary of all jobs the printer has processed.
Configuration Page Shows the information found on the configuration page.
Supplies Status Page Shows the status of the supplies for the printer.
Event Log Page Shows a list of all printer events and errors. Use the HP Instant Support link (in the page
footer on all HP Embedded Web Server pages) to connect to a set of dynamic Web pages
that help solve problems. These pages also show additional services available for the
printer.
ENWW Advanced configuration with HP Embedded Web Server (EWS) 147

Table 8-1 HP Embedded Web Server Information tab (continued)
Menu Description
Usage Page Shows a summary of the number of pages the printer has printed, grouped by size, type,
and paper print path.
Device Information Shows the printer network name, address, and model information. To customize these
entries, click the Device Information menu on the General tab.
Control Panel Snapshot Shows an image of the current screen on the control panel display.
Print Upload a print-ready file from the computer to print. The printer uses the default print
settings to print the file.
Printable Reports and Pages Lists the internal reports and pages for the printer. Select one or more items to print or
view.
Open Source Licenses Shows a summary of the licenses for open source software programs that can be used
with the printer.
General tab
Table 8-2 HP Embedded Web Server General tab
Menu Description
Control Panel Customization Reorder, show, or hide features on the control-panel display.
Change the default display language and keyboard layouts.
Quick Sets Setup Configure jobs that are available in the Quick Sets area of the Home screen on the printer
control panel.
Alerts Setup email alerts for various printer and supplies events.
Control Panel Administration Menu Shows the menu structure of the Administration menu on the control panel.
NOTE: Configure settings on this screen, or the HP Embedded Web Server provides more
advanced configuration options than are available through the Administration menu.
General Settings Configure how the printer recovers from jams and whether copy jobs initiated at the printer
control panel take priority over print jobs.
AutoSend Configure the printer to send automated emails regarding printer configuration and
supplies to specific email addresses.
Edit Other Links Add or customize a link to another Web site. This link displays in the footer area on all
HP Embedded Web Server pages.
Ordering Information Enter information about ordering replacement cartridges. This information displays on the
supplies status page.
Device Information Name the printer and assign an asset number to it. Enter the name of the primary contact
who will receive information about the printer.
Language Set the language in which to display the HP Embedded Web Server information.
Date/Time Settings Set the date and time or synchronize with a network time server.
Energy Settings Set or edit sleep settings for business and non-business hours and wake, sleep, and
holiday events for the printer.
Set which interactions with the printer cause it to wake from sleep mode.

Table 8-2 HP Embedded Web Server General tab (continued)
Menu Description
Backup and Restore Create a backup file that contains printer and user data. If necessary, use this file to restore
data to the printer.
Reset Factory Settings Restore printer settings to the factory defaults.
Solution Installer Install third-party software packages that extend or modify the functionality of the printer.
Firmware Upgrade Download and install printer firmware upgrade files.
Quota and Statistics Services Provides connection information about third-party job-statistics services.
Copy/Print tab
Table 8-3 HP Embedded Web Server Copy/Print tab
Menu Description
Print from USB Drive Settings Enable or disable the Print from USB Drive menu on the control panel.
Manage Stored Jobs Enable or disable the ability to store jobs in the printer memory.
Configure job-storage options.
Default Print Options Configure the default options for print jobs.
Restrict Color Permit or restrict color printing and copying.
(Color printers only) Specify permissions for individual users or for jobs that are sent from specific software
programs.
PCL and PostScript Settings Adjust the PCL and PostScript settings for all print jobs, including copy jobs and received
faxes.
Print Quality Configure the print quality settings, including the following:
● General print-quality settings
● Default color settings
● Default image registration settings
● Auto sense behavior
● Default paper types
● Default optimization settings
Manage Supplies Configure how the printer reacts when supplies reach a Very Low state.
Copy Settings Configure the default options for copy jobs.
NOTE: If job-specific copy setting options are not set from the control panel at the start of
a job, the default settings will be used for the job.
Manage Trays Configure settings for paper trays.

Scan/Digital Send tab
Table 8-4 HP Embedded Web Server Scan/Digital Send tab
Menu Description
Email Setup Configure the default email settings for digital sending, including the following:
● Settings for the outgoing mail (SMTP) server
● Settings for Email Quick Sets jobs
● Default message settings, such as the "From" address and the subject line
● Settings for digital signatures and encryption
● Settings for email notifications
● Default scan settings for email jobs
● Default file settings for email jobs
Save to Network Folder Configure the network folder settings for digital sending, including the following:
● Settings for Quick Sets jobs saved in a network folder
● Settings for notifications
● Default scan settings for jobs saved in a network folder
● Default file settings for jobs saved in a network folder
Save to SharePoint® Configure the Microsoft SharePoint® settings for digital sending, including the following:
(Flow models only) ● Settings for Quick Sets jobs saved in a document library on the SharePoint® site
● Default settings for jobs saved in a document library on the SharePoint® site
Scan to USB Drive Configure the USB settings for digital sending, including the following:
● Settings for Quick Sets jobs saved on a USB flash drive
● Default scan settings for jobs saved on a USB flash drive
● Default file settings for jobs saved on a USB flash drive
Contacts Manage contacts, including the following:
● Add email addresses into the printer one at a time.
● Import a large list of frequently-used email addresses on to the printer all at once,
rather than adding them one at a time.
● Export contacts from the printer into a .CSV file on the computer to use as a data
backup, or import the records onto another HP printer.
● Edit email addresses that have already been saved in the printer.
Email and Save to Network Folder Quick Configure the printer to send scanned images as email attachments.
Setup Wizards
Configure the printer to save scanned images to network-folder Quick Sets. Quicks Sets
provide easy access to files saved on the network.
Digital Sending Software Setup Configure settings related to using optional Digital Sending software.

Fax tab
Table 8-5 HP Embedded Web Server Fax tab
Menu Description
Fax Send Setup Configure settings for sending faxes, including the following:
● Default settings for outgoing faxes
● Settings for fax Quick Sets jobs
● Default setting for sending faxes using the internal fax modem
● Settings for using a LAN fax service
● Settings for using an Internet fax service
Fax Speed Dials Manage speed dials, including the following:
● Import .CSV files containing email addresses, fax numbers, or user records, so that
they can be accessed on this printer.
● Export email, fax, or user records from the printer into a file on the computer to use
as a data backup, or import the records onto another HP printer.
Fax Receive Setup Configure default print options for incoming faxes, and set up a fax printing schedule.
Fax Archive and Forwarding Enable or disable fax archiving and fax forwarding, and configure basic settings for each:
● Fax archiving is a method to send a copy of all incoming and outgoing faxes to an
email address, a network folder, or an FTP server.
● Fax forwarding is a method to forward incoming faxes to a different fax device.
Fax Activity Log Contains a list of the faxes that have been sent from or received by this printer.
Troubleshooting tab
Table 8-6 HP Embedded Web Server Troubleshooting tab
Menu Description
General Troubleshooting Select from a variety of reports and tests to help solve problems with the printer.
Configure settings for Fax, OXPd, and Auto Recovery.
Online Help Link to HP cloud-based online help to assist in troubleshooting printing issues.
Retrieve Diagnostic Data Export printer information to a file that can be useful for detailed problem analysis.
NOTE: This item is available only if an

administrator password is set from the
Security tab.
Calibration/Cleaning Enable the automatic cleaning feature, create and print the cleaning page, and select an
option to calibrate the printer immediately.
(Color printers only)
Firmware Upgrade Download and install printer firmware upgrade files.
Reset Factory Settings Reset printer settings to factory defaults.

Security tab
Table 8-7 HP Embedded Web Server Security tab
Menu Description
General Security Settings for general security, including the following:
● Configure an administrator password to restrict access to certain features on the

printer.
● Set PJL password for processing PJL commands.
● Set file system access and firmware upgrade security.
● Enable or disable the Host USB port on the control panel or the USB connectivity port
on the formatter for printing directly from a computer.
● View the status of all security settings.
Account Policy Enable administrator account settings.
Access Control Configure access to printer functions for specific individuals or groups, and select the
method individuals use to sign in to the printer.
Protect Stored Data Configure and manage the internal hard drive for the printer. This printer includes an
encrypted hard drive for maximum security.
Configure settings for jobs that are stored on the printer hard drive.
Certificate Management Install and manage security certificates for access to the printer and the network.
Web Service Security Allow resources on this printer to be accessed by web pages from different domains. If no
sites are added to the list, then all sites are trusted.
Self Test Verify that the security functions are running according to expected system parameters.
HP Web Services tab

Use the HP Web Services tab to configure and enable HP Web Services for this printer. It is necessary to Enable
HP Web Services to use the HP ePrint feature.
Table 8-8 HP Embedded Web Server HP Web Services tab
Menu Description
Web Services Setup Connect this printer to HP's ePrintCenter on the Web by enabling HP Web Services.
Web Proxy Configure a proxy server if there are issues enabling HP Web Services or connecting the
printer to the Internet.
HP JetAdvantage Access solutions that extend the capabilities of the printer
Networking tab
Use the Networking tab to configure and secure network settings for the printer when it is connected to an IP-
based network. This tab does not display if the printer is connected to other types of networks.

Table 8-9 HP Embedded Web Server Networking tab
Menu Description
Configuration
Wireless Direct Configure Wireless Direct settings for printers that include embedded Wireless Direct
printing or that have a wireless accessory installed.
NOTE: The configuration options available depend on the print server model.
TCP/IP Setting Configure TCP/IP settings for IPv4 and IPv6 networks.
NOTE: The configuration options available depend on the print server model.
Network Settings Configure IPX/SPX, AppleTalk, DLC/LLC, and SNMP settings, depending on the print server
model.
Other Settings Configure general printing protocols and services supported by the print server. The
available options depend on the print server model, but can include firmware update, LPD
queues, USB settings, support information, and refresh rate.
AirPrint Enable, set up, or disable network printing from Apple supported printers.
Select Language Change the language displayed by the HP Embedded Web Server. This page displays if the
Web pages support multiple languages. Optionally, select supported languages through
language-preference settings in the browser.
Google Cloud Print
Setup Set up Google Cloud Print options.
Web Proxy Configure proxy settings.
Security
Settings View and restore current security settings to factory-default values.
Configure security settings using the Security Configuration Wizard.
NOTE: Do not use the Security Configuration Wizard to configure security settings using
network-management applications, such as HP Web Jetadmin.
Authorization Control configuration management and use of this printer, including the following:
● Set or change the administrator password to control access to configuration

parameters.
● Request, install, and manage digital certificates on the HP Jetdirect print server.
● Limit host access to this printer through an Access Control List (ACL) (for selected
print servers on IPv4 networks only).
Secure Communication Configure security settings.
Mgmt. Protocols Configure and manage security protocols for this printer, including the following:
● Set the security management level for the HP Embedded Web Server, and control
traffic over HTTP and HTTPS.
● Configure the SNMP (Simple Network Management Protocol) operation. Enable or

disable the SNMP v1/v2c or SNMP v3 agents on the print server.
● Control access through protocols that may not be secure, such as printing protocols,
print services, discovery protocols, name resolution services, and configuration-
management protocols.

Table 8-9 HP Embedded Web Server Networking tab (continued)
Menu Description
802.1X Authentication Configure 802.1X authentication settings on the Jetdirect print server as required for client
authentication on the network, and reset the 802.1X authentication settings to factory-
default values.
CAUTION: When changing the 802.1X authentication settings; the printer might lose its
connection. To reconnect, it might be necessary to reset the print server to a factory-
default state and reinstall the printer.
IPsec/Firewall View or configure a Firewall policy or an IPsec/Firewall policy (for selected HP Jetdirect
models only).
Announcement Agent Enable or disable the HP Device Announcement Agent, set the configuration server, and
configure mutual authentication using certificates.
Diagnostics
Network Statistics Display network statistics that are collected and stored on the HP Jetdirect print server.
Protocol Info View a list of network-configuration settings on the HP Jetdirect print server for each
protocol.
Configuration Page View the HP Jetdirect configuration page, which contains status and configuration
information.
Other Links list

NOTE: Configure which links display in the footer of the HP Embedded Web Server by using the Edit Other Links
menu on the General tab. The following are the default links.
Table 8-10 HP Embedded Web Server Other Links list
Menu Description
Product Support Connect to the support site for the printer to search for help on various topics.
Shop for Supplies Connect to the HP SureSupply website for information on purchasing original HP supplies,
such as cartridges and paper.
HP Instant Support Connect to the HP website to find solutions to printer problems.

Configure IP network settings
● Printer sharing disclaimer
● View or change network settings
● Rename the printer on a network
● Manually configure IPv4 TCP/IP parameters from the control panel
● Manually configure IPv6 TCP/IP parameters from the control panel
● Link speed and duplex settings
Printer sharing disclaimer

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and
not of the HP printer drivers. Go to Microsoft at www.microsoft.com.
View or change network settings

Use the HP Embedded Web Server to view or change IP configuration settings.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays
NOTE: If the Web browser displays a message indicating that accessing the website might not be
2. Click the Networking tab to obtain network information. Change settings as needed.
Rename the printer on a network

To rename the printer on a network so that it can be uniquely identified, use the HP Embedded Web Server.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays
NOTE: If the Web browser displays a message indicating that accessing the website might not be
2. Open the General tab.
ENWW Configure IP network settings 155

3. On the Device Information page, the default printer name is in the Device Name field. You can change this
name to uniquely identify this printer.
NOTE: Completing the other fields on this page is optional.
Manually configure IPv4 TCP/IP parameters from the control panel

Use the control-panel Settings menus to manually set an IPv4 address, subnet mask, and default gateway.
● Networking
● Ethernet
● TCP/IP
● IPV 4 Settings
● Config Method
3. Select the Manual option, and then touch the Save button.
4. Open the Manual Settings menu.
5. Touch the IP Address, Subnet Mask, or Default Gateway option.
6. Touch the first field to open a keypad. Enter the correct digits for the field, and then touch the OK button.
Repeat the process for each field, and then touch the Save button.
Manually configure IPv6 TCP/IP parameters from the control panel

Use the control-panel Settings menus to manually set an IPv6 address.
2. To enable manual configuration, open the following menus:
● Networking
● Ethernet
● TCP/IP
● IPV6 Settings
3. Select Enable, and then select On.
4. Select the Enable Manual Settings option, and then touch the Done button.
5. To configure the address, open the Address menu, and then touch the field to open a keypad.

6. Use the keypad to enter the address, and then touch the OK button.
7. Touch Save.
Link speed and duplex settings

NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.
The link speed and communication mode of the print server must match the network hub. For most situations,
leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the
printer from communicating with other network devices. To make changes, use the printer control panel.
NOTE: The printer setting must match the setting for the network device (a network hub, switch, gateway,
router, or computer).
NOTE: Making changes to these settings causes the printer to turn off and then on. Make changes only when
the printer is idle.
● Networking
● Ethernet
● Link Speed
● Auto: The print server automatically configures itself for the highest link speed and communication
mode allowed on the network.
● 10T Half: 10 megabytes per second (Mbps), half-duplex operation
● 10T Full: 10 Mbps, full-duplex operation
● 10T Auto: 10 Mbps, automatic-duplex operation
● 100TX Half: 100 Mbps, half-duplex operation
● 100TX Full: 100 Mbps, full-duplex operation
● 100TX Auto: 100 Mbps, automatic-duplex operation
● 1000T Full: 1000 Mbps, full-duplex operation
4. Touch the Save button. The printer turns off and then on.
ENWW Configure IP network settings 157

Printer security features
Introduction
The printer includes several security features to restrict who has access to configuration settings, to secure data,
and to prevent access to valuable hardware components.
● Security statements
● Assign an administrator password
● IP Security
● Lock the formatter
● Encryption support: HP High Performance Secure Hard Disks
Security statements
The printer supports security standards and recommended protocols that help you keep the printer secure,
protect critical information on your network, and simplify the way you monitor and maintain the printer.
Assign an administrator password

Assign an administrator password for access to the printer and the HP Embedded Web Server so that
unauthorized users cannot change the printer settings.
2. Click the Security tab.
3. Open the General Security menu.
4. In the area labeled Set the Local Administrator Password, enter the name to associate with the password in
the Username field.
5. Enter the password in the New Password field, and then enter it again in the Verify Password field.
NOTE: To change an existing password, first enter the existing password in the Old Password field.
6. Click the Apply button.
NOTE: Make note of the password and store it in a safe place. The administrator password cannot be
recovered. If the administrator password is lost or forgotten, contact HP Support at support.hp.com for the
assistance required to completely reset the printer.

Some features on the printer control panel can be secured so that unauthorized people cannot use them. When
a feature is secured, the printer prompts you to sign in before you can use it. You can also sign in without waiting
for a prompt by selecting Sign In from the printer control panel.
Typically, the credentials for signing in to the printer are the same as for signing in to the network. Consult the
network administrator for this printer if you have questions about which credentials to use.
1. From the Home screen on the printer control panel, select Sign In.
2. Follow the prompts to enter the credentials.
NOTE: To maintain security for the printer, select Sign Out when you have finished using the printer.
IP Security
IP Security (IPsec) is a set of protocols that control IP-based network traffic to and from the printer. IPsec
provides host-to-host authentication, data integrity, and encryption of network communications.
For printers that are connected to the network and have an HP Jetdirect print server, you can configure IPsec by
using the Networking tab in the HP Embedded Web Server.
Lock the formatter

The formatter has a slot that you can use to attach a security cable. Locking the formatter prevents someone
from removing valuable components from it.
Encryption support: HP High Performance Secure Hard Disks

The hard disk provides hardware-based encryption so you can securely store sensitive data without impacting
printer performance. This hard disk uses the latest Advanced Encryption Standard (AES) and has versatile time-
saving features and robust functionality.
Use the Security menu in the HP Embedded Web Server to configure the disk.
ENWW Printer security features 159

Energy-conservation settings
Introduction
● Print with EconoMode
● Set the sleep timer and configure the printer to use 1 watt or less of power
● Set the sleep schedule
Print with EconoMode

This printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner.
However, using EconoMode can also reduce print quality.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might
outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable,
consider replacing the toner cartridge.
NOTE: If this option is not available in the print driver, set it using the printer control panel.
Configure EconoMode from the print driver
2. Select the printer, and then click the Properties or Preferences button.
4. Click the EconoMode check box to enable the feature, and then click OK.
Configure EconoMode from the printer control panel
● Default Print Options
● Economode
3. Select On or Off to enable or disable the feature.
Set the sleep timer and configure the printer to use 1 watt or less of power
The sleep settings affect how much power the printer uses, the wake/sleep time, how quickly the printer enters
sleep mode, and how quickly the printer wakes up from sleep mode.
To configure the printer to use 1 watt or less of power while in sleep mode, enter times for both the Sleep after
Inactivity and Auto Off after sleep settings.

● General Settings
● Energy Settings
● Sleep Settings
3. Select Sleep after Inactivity to specify the number of minutes the printer is inactive before it enters sleep
mode. Enter the appropriate time period.
NOTE: The sleep-mode default time is 0 minutes. Zero (0) indicates that the printer will go to sleep in less
than 1 minute.
4. Select Auto Off after sleep to put the printer into a deeper power save mode after a period of sleep. Enter
the appropriate time period.
NOTE: By default, the printer will wake from Auto Off in response to any activity other than USB or Wi-Fi,
but can be set to wake only to the power button.
5. Select Done to save the settings.
Set the sleep schedule

Use the Sleep Schedule feature to configure the printer to automatically wake or go into Sleep mode at specific
times on specific days of the week.
● General Settings
● Energy Settings
● Sleep Schedule
3. Select the New Event button, and then select the type of event to schedule: Wake Event or Sleep Event.
4. For a wake or sleep event, configure the time and the days of the week for the event. Select Save to save
the setting.
ENWW Energy-conservation settings 161

HP Web Jetadmin
HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of
networked HP products, including printers, multifunction printers, and digital senders. This single solution allows
you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment —
ultimately increasing business productivity by helping you save time, control costs, and protect your investment.
HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go
to www.hp.com/go/webjetadmin for more information.

Software and firmware updates
HP regularly updates features that are available in the printer firmware. To take advantage of the most current
features, update the printer firmware. Download the most recent firmware update file from the Web:

ljM633MFP. Click Drivers & Software.
ENWW Software and firmware updates 163

9 Solve problems
● Customer support
● Control panel help system
● Restore factory settings
● A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
● Printer does not pick up paper or misfeeds
● Clear paper jams
● Improve print quality
● Image defects table
● Improve copy image quality
● Improve scan image quality
● Improve fax image quality
● Solve wired network problems
● Solve wireless network problems
● Solve fax problems
● Learn and use
● Solve problems
ENWW 165
Customer support
Get telephone support for your country/region Country/region phone numbers are on the flyer that was in the box
with the printer or at support.hp.com.
Have the printer name, serial number, date of purchase, and
problem description ready
Get 24-hour Internet support, and download software utilities and www.hp.com/support/ljM631MFP, www.hp.com/support/
drivers ljM632MFP, or www.hp.com/support/ljM633MFP
Order additional HP service or maintenance agreements www.hp.com/go/carepack
Register the printer www.register.hp.com
166 Chapter 9 Solve problems ENWW

Control panel help system
The printer has a built-in Help system that explains how to use each screen. To open the Help system, touch the
Help button in the upper-right corner of the screen.
For some screens, the Help opens to a global menu where you can search for specific topics. You can browse
through the menu structure by touching the buttons in the menu.
Some Help screens include animations that show specific procedures, such as clearing paper jams.
If the printer alerts of an error or warning, touch the Help button to open a message that describes the
problem. The message also contains instructions to help solve the problem.
ENWW Control panel help system 167

Restore factory settings
Introduction
Use one of the following methods to restore the printer to the original settings from the factory.
NOTE: Restoring factory settings sets most of the printer settings to their factory defaults. However, some
settings are not changed, such as language, date, time, and some network configuration settings.
Method one: Restore factory settings from the printer control panel
● General
● Reset Factory Settings
3. Touch Reset.
A verification message advises that completing the reset function might result in loss of data.
4. Select Reset to complete the process.
NOTE: The printer restarts automatically after the reset operation completes.
Method two: Restore factory settings from the HP Embedded Web Server (network-
connected printers only)
2. Open the General tab.
3. On the left side of the screen, click Reset Factory Settings.
4. Click the Reset button.
NOTE: The printer restarts automatically after the reset operation completes.

A “Cartridge is low” or “Cartridge is very low” message displays on
the printer control panel
Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life remaining
may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner
cartridge does not need to be replaced now.
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print
quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back
and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert
the toner cartridge into the printer and close the cover.
Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge life
remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer
acceptable.
Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner cartridge has
ended.
Change the “Very Low” settings

You can change the way the printer reacts when supplies reach the Very Low state. You do not have to re-
establish these settings when you install a new toner cartridge.
1. From the Home screen on the printer control panel, scroll to and select Settings.
● Manage Supplies
● Very Low Behavior
● Black Cartridge or Color Cartridges
● Select the Stop option to set the printer to stop printing when the cartridge reaches the Very Low
threshold.
● Select the Prompt to continue option to set the printer to stop printing when the cartridge reaches the
Very Low threshold. You can acknowledge the prompt or replace the cartridge to resume printing.
● Select the Continue option to set the printer to alert you that the cartridge is very low, and to continue
printing beyond the Very Low setting without interaction. This can result in unsatisfactory print
quality.
For printers with fax capability

When the printer is set to the Stop or Prompt to continue option, there is some risk that faxes will not print when
the printer resumes printing. This can occur if the printer has received more faxes than the memory can hold
while the printer is waiting.
The printer can print faxes without interruption when it passes the Very Low threshold if you select the Continue
option for the toner cartridge, but print quality might degrade.
ENWW A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel 169
Order supplies
Order supplies and paper www.hp.com/go/suresupply
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer, enter the
printer IP address or host name in the address/URL field. The EWS
contains a link to the HP SureSupply web site, which provides
options for purchasing Original HP supplies.

Printer does not pick up paper or misfeeds
Introduction
The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking
up multiple sheets of paper at one time. Either of these situations can result in paper jams.
● The printer does not pick up paper
● The printer picks up multiple sheets of paper
● The document feeder jams, skews, or picks up multiple sheets of paper
The printer does not pick up paper

If the printer does not pick up paper from the tray, try these solutions.
1. Open the printer and remove any jammed sheets of paper. Verify that no torn remnants of paper remain
inside the printer.
2. Load the tray with the correct size of paper for the job.
3. Make sure the paper size and type are set correctly on the printer control panel.
ENWW Printer does not pick up paper or misfeeds 171

4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the
appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on
the tray.
NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or
markings in the tray.
The following images show examples of the paper-size indentations in the trays for various printers. Most
HP printers have markings similar to these.
Figure 9-1 Size markings for Tray 1 or the multipurpose tray
Figure 9-2 Size markings for cassette trays

5. Verify that the humidity in the room is within specifications for this printer and that paper is being stored in
unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry.
In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might
have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.
In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this
happens, remove the paper from the tray, and flex the stack by holding it at each end and bringing the
ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the
stack of paper, and repeat this process. This process releases individual sheets without introducing static
electricity. Straighten the paper stack against a table before returning it to the tray.
Figure 9-3 Technique for flexing the paper stack

1 2
6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper,
and continue.
7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with
warm water. Use distilled water, if it is available.
CAUTION: Do not spray water directly on to the printer. Instead, spray water on the cloth or dab the cloth
in water and wring it out before cleaning the rollers.
The following image shows examples of the roller location for various printers.
Figure 9-4 Roller locations for Tray 1 or the multipurpose tray
The printer picks up multiple sheets of paper

If the printer picks up multiple sheets of paper from the tray, try these solutions.
1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not fan the
paper. Return the stack of paper to the tray.

NOTE: Fanning the paper introduces static electricity. Instead of fanning the paper, flex the stack by
holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse
the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases
individual sheets without introducing static electricity. Straighten the paper stack against a table before
returning it to the tray.
Figure 9-5 Technique for flexing the paper stack

1 2
2. Use only paper that meets HP specifications for this printer.
3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored in
unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry.
In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might
have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.
In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this
happens, remove the paper from the tray, and flex the stack as described above.
4. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.

5. Make sure the tray is not overfilled by checking the stack-height markings inside the tray. If it is overfilled,
remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to
the tray.
The following images show examples of the stack-height markings in the trays for various printers. Most
HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs near
the stack-height marks. These tabs help hold the paper in the correct position as it enters the printer.
Figure 9-6 Stack-height markings
Figure 9-7 Tab for the paper stack

6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the
appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on
the tray.
NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or
markings in the tray.
The following images show examples of the paper-size indentations in the trays for various printers. Most
HP printers have markings similar to these.
Figure 9-8 Size markings for Tray 1 or the multipurpose tray
Figure 9-9 Size markings for cassette trays
7. Make sure the printing environment is within recommended specifications.

The document feeder jams, skews, or picks up multiple sheets of paper
NOTE: This information applies to MFP printers only.
● The original might have something on it, such as staples or self-adhesive notes, that must be removed.
● Check that all rollers are in place and that the roller-access cover inside the document feeder is closed.
● Make sure that the top document-feeder cover is closed.
● The pages might not be placed correctly. Straighten the pages and adjust the paper guides to center the
stack.
● The paper guides must be touching the sides of the paper stack to work correctly. Make sure that the paper
stack is straight and the guides are against the paper stack.
● The document feeder input tray or output bin might contain more than the maximum number of pages.
Make sure the paper stack fits below the guides in the input tray, and remove pages from the output bin.
● Verify that there are no pieces of paper, staples, paper clips, or other debris in the paper path.
● Clean the document-feeder rollers and the separation pad. Use compressed air or a clean, lint-free cloth
moistened with warm water. If misfeeds still occur, replace the rollers.
● From the Home screen on the printer control panel, scroll to and touch the Supplies button. Check the
status of the document-feeder kit, and replace it if necessary.

Clear paper jams
Introduction
The following information includes instructions for clearing paper jams from the printer.
● Paper jam locations
● Auto-navigation for clearing paper jams
● Experiencing frequent or recurring paper jams?
● Clear paper jams in the document feeder
● Clear paper jams in Tray 1
● Clear paper jams in Trays 2, 3, 4, or 5
● Clear paper jams in the 2,100-sheet high-capacity input tray
● Clear paper jams in the right door and fuser area
● Clear paper jams in the output bin
● Clear paper jams in the duplexer
● Clear paper jams in the envelope feeder
● Clear paper jams in the HP Stapling Mailbox
● Clear staple jams

Paper jam locations
1
2
3
2
1 Document feeder
2 Duplexer and fuser
3 Tray 1
4 Output bin, HP Stapling Mailbox
5 2,100-sheet HCI feeder
6 Trays 2-5
Envelope feeder (not shown)
ENWW Clear paper jams 179

Auto-navigation for clearing paper jams
The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control panel.
When you complete a step, the printer displays instructions for the next step until you have completed all steps
in the procedure.
Experiencing frequent or recurring paper jams?

To reduce the number of paper jams, try these solutions.
NOTE: To see a video that demonstrates how to load paper in a way that reduces the number of paper jams,
click here.
1. Use only paper that meets HP specifications for this printer.
2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.
3. Use paper that has not previously been printed or copied on.
4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the
stack, and then return some of the paper to the tray.
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they
are touching the paper stack without bending it.
6. Make sure that the tray is fully inserted in the printer.
7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets
one at a time.
8. Open the Trays menu on the printer control panel. Verify that the tray is configured correctly for the paper
type and size.
9. Make sure the printing environment is within recommended specifications.

Clear paper jams in the document feeder
The following information describes how to clear paper jams in the document feeder. When a jam occurs, the
control panel displays the following message and an animation that assists in clearing the jam.
● 31.13.XX Jam in Document Feeder
1. Lift the latch to release the document-feeder

cover.
2. Open the document-feeder cover.

3. Remove any jammed paper.
4. Close the document-feeder cover.
NOTE: To avoid jams, make sure the guides in the document-feeder input tray are adjusted tightly against the
document. Remove all staples and paper clips from original documents.
NOTE: Original documents that are printed on heavy, glossy paper can jam more frequently than originals that
are printed on plain paper.

Clear paper jams in Tray 1
The following information describes how to clear a paper jam in Tray 1. When a jam occurs, the control panel
displays the following message and an animation that assists in clearing the jam.
● 13.A1.XX Jam in Tray 1
1. If jammed paper is visible in Tray 1, clear the jam

by gently pulling the paper straight out.
2. If you cannot remove the paper, or if no jammed

paper is visible in Tray 1, close Tray 1 and open the
right door.

3. Gently pull out any jammed paper.
4. Close the right door.

Clear paper jams in Trays 2, 3, 4, or 5
The following information describes how to clear a paper jam in Trays 2, 3, 4, or 5. When a jam occurs, the
control panel displays one of the following messages and an animation that assists in clearing the jam.
NOTE: The following procedure shows Tray 2. The method to clear jams in Trays 3, 4, and 5 is the same.
1. Pull the tray completely out of the printer by

pulling and lifting it up slightly.
2. Remove any jammed or damaged sheets of paper

from the tray.

3. Remove any paper from the feed rollers inside the
printer.
4. Reinsert and close the tray.
5. Open the right door.

7. Remove the fuser by grabbing the two side latches

and pulling the fuser straight out of the printer.
CAUTION: The fuser can be hot while the printer is

in use. Wait for the fuser to cool before handling
it.
8. Remove any jammed paper from the fuser

opening.

9. Reinstall the fuser.
Clear paper jams in the 2,100-sheet high-capacity input tray

The following information describes how to clear a paper jam in the 2,100-sheet high-capacity tray. When a jam
occurs, the control panel displays one of the following messages and an animation that assists in clearing the
jam.
● 13.AY.XX Jam in Tray Y, where Y equals the tray number assigned to the HCI
● 13.FF.EE Door Open Jam

1. Open the 2,100-sheet high-capacity input tray.
2. Remove and discard any damaged sheets.
3. Remove the paper from the tray.

4. Lift the tray up and then pull it straight out to
remove it.
5. If jammed paper is in the feed area, pull it down to

remove it.

6. Reinstall the tray, and then load full reams of
paper into the tray. The tray holds 2,100 sheets of
paper.
NOTE: For best results, load full reams of paper.
Avoid dividing reams into smaller sections.
7. Close the tray.

Clear paper jams in the right door and fuser area
Use the following procedure to clear paper jams in the right door, duplexer, and fuser area. When a jam occurs,
the control panel displays one of the following messages and an animation that assists in clearing the jam.
● 13.B2.XX Jam in <cover or door>
● 13.B9.XX Jam in Fuser
● 13.FF.EE Door Open Jam
CAUTION: The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams.

3. Remove the fuser by grabbing the two side latches
and pulling the fuser straight out of the printer.
CAUTION: The fuser can be hot while the printer is

in use. Wait for the fuser to cool before handling it.
4. Remove any jammed paper from the fuser

opening.

5. Reinstall the fuser.

Clear paper jams in the output bin
The following information describes how to clear a paper jam in the output bin. When a jam occurs, the control
panel displays the following message and an animation that assists in clearing the jam.
● 13.E1.XX Jam at Standard Output Bin
1. If paper is visible in the output bin, grasp the

leading edge and remove it.
Clear paper jams in the duplexer

Use the following procedure to check for paper in all possible jam locations in the automatic duplexer. When a
jam occurs, the control panel displays one of the following error messages and an animation that assists in
clearing the jam.
● 13.B2.XX Jam in <cover or door>
● 13.CX.XX Jam in Duplexer
● 13.DX.XX Jam in Duplexer

3. Close the right door
Clear paper jams in the envelope feeder

Use the following procedure to clear jams in the envelope feeder. When a jam occurs, the control panel displays
one of the following messages and an animation that assists in clearing the jam.

1. Pull the tray completely out of the printer by
pulling and lifting it up slightly.
2. Remove any jammed or damaged envelopes from

the tray.

3. Remove any envelopes from the feed rollers inside
the printer.
4. Reinsert and close the tray.
Clear paper jams in the HP Stapling Mailbox

The following information describes how to clear a paper jam in the HP Stapling Mailbox. When a jam occurs, the
control panel displays one of the following error messages and an animation that assists in clearing the jam.
● 13.E1.XX Jam at Standard Output Bin
● 13.70.XX MBM Jam
● 13.8X Stapler/Stacker Jam

1. Remove any jammed paper from the HP Stapling
Mailbox bins.
2. Open the jam-access door on the back side of the

HP Stapling Mailbox. If jammed paper is visible
inside the jam-access door, pull it straight out to
remove it.
3. Close the HP Stapling Mailbox jam access door.

Clear staple jams
The following information describes how to clear a staple jam in the HP Stapling Mailbox. When a jam occurs, the
control panel displays an animation that assists in clearing the jam.
● 13.8X.XX – Stapler/Stacker Jam
1. Open the stapler door.
2. Pull the colored handle on the staple cartridge, and

then pull the staple cartridge straight out.

3. Lift up on the small lever at the back of the staple
cartridge.
4. Remove the jammed staples.

5. Close the lever at the back of the staple cartridge.
Be sure that it snaps into place.

6. Insert the staple cartridge into the stapler and
push on the colored handle until it snaps into
place.
7. Close the stapler door.

Improve print quality
Introduction
● Print from a different software program
● Check the paper-type setting for the print job
● Check toner-cartridge status
● Print a cleaning page
● Visually inspect the toner cartridge
● Check paper and the printing environment
● Try a different print driver
● Check the EconoMode settings
● Adjust print density
If the printer is having print-quality problems, try the following solutions in the order presented to resolve the
issue.
Print from a different software program

Try printing from a different software program. If the page prints correctly, the problem is with the software
program from which you were printing.
Check the paper-type setting for the print job

Check the paper type setting when printing from a software program and the printed pages have smears, fuzzy
or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.
Check the paper type setting (Windows)

4. From the Paper Type drop-down list, click the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and click the OK button.
8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button
to print the job.
ENWW Improve print quality 203

Check the paper type setting (OS X)
2. In the Printer menu, select the printer.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Finishing menu.
4. Select a type from the Media Type drop-down list.
Check toner-cartridge status

Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of
other replaceable maintenance parts.
Step one: Print the supplies status page
1. From the Home screen on the printer control panel, select the Reports menu.
2. Select the Configuration/Status Pages menu.
3. Select Supplies Status Page, and then select Print to print the page.
Step two: Check supplies status
1. Look at the supplies status report to check the percent of life remaining for the toner cartridges and, if
applicable, the status of other replaceable maintenance parts.
Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The
supplies status page indicates when a supply level is very low. After an HP supply has reached the very low
threshold, HP’s premium protection warranty on that supply has ended.
The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.
Consider having a replacement available to install when print quality is no longer acceptable.
If you determine that you need to replace a toner cartridge or other replaceable maintenance parts, the
supplies status page lists the genuine HP part numbers.
2. Check to see if you are using a genuine HP cartridge.
A genuine HP toner cartridge has the word “HP” on it, or has the HP logo on it. For more information on
identifying HP cartridges go to www.hp.com/go/learnaboutsupplies.
Print a cleaning page

During the printing process paper, toner, and dust particles can accumulate inside the printer and can cause
print-quality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks.
Follow these steps to clean the printer's paper path.
1. From the Home screen on the printer control panel, select the Support Tools menu.
2. Select the following menus:

● Maintenance
● Calibration/Cleaning
● Cleaning Page
3. Select Print to print the page.
A Cleaning... message displays on the printer control panel. The cleaning process takes a few minutes to
complete. Do not turn the printer off until the cleaning process has finished. When it is finished, discard the
printed page.
Visually inspect the toner cartridge

Follow these steps to inspect each toner cartridge.
1. Remove the toner cartridges from the printer, and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the green imaging drum.
CAUTION: Do not touch the imaging drum. Fingerprints on the imaging drum can cause print-quality
problems.
4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge.
5. Reinstall the toner cartridge, and print a few pages to see if the problem has resolved.
Check paper and the printing environment

Step one: Use paper that meets HP specifications
Some print-quality problems arise from using paper that does not meet HP specifications.
● Always use a paper type and weight that this printer supports.
● Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids,
staples, and curled or bent edges.
● Use paper that has not been previously printed on.
● Use paper that does not contain metallic material, such as glitter.
● Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in Inkjet
printers.
● Use paper that is not too rough. Using smoother paper generally results in better print quality.
Step two: Check the environment

The environment can directly affect print quality and is a common cause for print-quality or paper-feeding
issues. Try the following solutions:
● Move the printer away from drafty locations, such as open windows or doors, or air-conditioning vents.
● Make sure the printer is not exposed to temperatures or humidity outside of printer specifications.
● Do not place the printer in a confined space, such as a cabinet.

● Place the printer on a sturdy, level surface.
● Remove anything that is blocking the vents on the printer. The printer requires good air flow on all sides,
including the top.
● Protect the printer from airborne debris, dust, steam, grease, or other elements that can leave residue
inside the printer.
Step three: Set the individual tray alignment

Follow these steps when text or images are not centered or aligned correctly on the printed page when printing
from specific trays.
1. From the Home screen on the printer control panel, select the Settings menu.
2. Select the following menus:
● Print Quality
● Image Registration
3. Select Tray, and then select the tray to adjust.
4. Select Print Test Page, and then follow the instructions on the printed pages.
5. Select Print Test Page again to verify the results, and then make further adjustments if necessary.
6. Select Done to save the new settings.
Try a different print driver

Try a different print driver when printing from a software program and the printed pages have unexpected lines
in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts.
Download any of the following drivers from the HP Web site: www.hp.com/support/ljM631MFP, www.hp.com/
support/ljM632MFP, or www.hp.com/support/ljM633MFP.
HP PCL.6 driver ● Provided as the default driver on the printer CD. This driver is automatically installed
unless you select a different one.
HP PCL 6 driver
● Recommended for all Windows environments
HP PCL-6 driver
● Provides the overall best speed, print quality, and printer-feature support for most
users
● Developed to align with the Windows Graphic Device Interface (GDI) for the best speed
in Windows environments
● Might not be fully compatible with third-party and custom software programs that
are based on PCL 5
HP UPD PS driver ● Recommended for printing with Adobe® software programs or with other highly
graphics-intensive software programs
● Provides support for printing from postscript emulation needs, or for postscript flash
font support

HP UPD PCL 5 ● Recommended for general office printing in Windows environments
● Compatible with previous PCL versions and older HP LaserJet printers
● The best choice for printing from third-party or custom software programs
● The best choice when operating with mixed environments, which require the printer
to be set to PCL 5 (UNIX, Linux, mainframe)
● Designed for use in corporate Windows environments to provide a single driver for
use with multiple printer models
● Preferred when printing to multiple printer models from a mobile Windows computer
HP UPD PCL 6 ● Recommended for printing in all Windows environments
● Provides the overall best speed, print quality, and printer feature support for most
users
● Developed to align with Windows Graphic Device Interface (GDI) for best speed in
Windows environments
● Might not be fully compatible with third-party and custom software programs that
are based on PCL 5
Check the EconoMode settings

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might
outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable,
consider replacing the toner cartridge.
NOTE: This feature is available with the PCL 6 print driver for Windows. If you are not using that driver, you can
enable the feature by using the HP Embedded Web Server.
Follow these steps if the entire page is too dark or too light.
3. Click the Paper/Quality tab, and locate the Print Quality area.
4. If the entire page is too dark, use these settings:
● Select the 600 dpi option.
● Select the EconoMode check box to enable it.
If the entire page is too light, use these settings:
● Select the FastRes 1200 option.
● Clear the EconoMode check box to disable it.
5. Click the OK button to close the Document Properties dialog box. In the Print dialog, click the OK button to
print the job.
Adjust print density

Complete the following steps to adjust the print density.

1. From the Home screen on the printer control panel, select the Settings menu.
● Print Quality
● Toner Density
3. Move the slider toward either Less or More to the desired density setting.

Image defects table
Table 9-1 Image defects table quick reference
Table 9-2 Light print on page 211 Table 9-3 Gray background or dark print Table 9-4 Blank page — No print on page 212
on page 211
Table 9-5 Black page on page 212 Table 9-6 Banding defects on page 213 Table 9-7 Streak defects on page 213
ENWW Image defects table 209

Table 9-1 Image defects table quick reference (continued)
Table 9-8 Fixing/fuser defects on page 214 Table 9-9 Image placement defects on page 214 Table 9-10 Color plane registrations defects
(color models only) on page 215
Table 9-11 Output defects on page 215
Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a
starting point for solving image defect issues.
1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with
continued printing.
2. Check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has passed the
rated life), replace the cartridge.
3. Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try using
a different ream of media or a different tray. Try using a different print mode.
4. Make sure that the printer is within the supported operating temperature/humidity range.
5. Make sure that the paper type, size, and weight are supported by the printer. See the printer support page
at support.hp.com for a list of the supported paper sizes and types for the printer.
NOTE: The term “fusing” refers to the part of the printing process where toner is affixed to paper.
The following examples depict letter-size paper that has passed through the printer short-edge first.

Table 9-2 Light print
Description Sample Possible solutions
Light print: 1. Reprint the document.
The printed content on the entire page is 2. Remove the cartridge, and then shake
light or faded. it to redistribute the toner.
3. Mono models only: Make sure that the

Economode setting is disabled both at
the printer control panel and in the
print driver.
4. Make sure that the cartridge is

installed correctly.
5. Print a Supply status page and check

for life and usage of the cartridge.
6. Replace the cartridge.
7. If the problem persists, go to

support.hp.com.
Table 9-3 Gray background or dark print
Gray background or dark print: 1. Make sure that the paper in the trays
has not already been run through the
The image or text is darker than expected. printer.
2. Use a different paper type.
3. Reprint the document.
4. Mono models only: From the Home

screen on the printer control panel, go
to the Adjust Toner Density menu, and
then adjust the toner density to a
lower level.
5. Make sure that the printer is in within

the supported operating temperature
and humidity range.
6. Replace the cartridge.

support.hp.com.

Table 9-4 Blank page — No print
Blank page — No print: 1. Make sure that the cartridge is

genuine HP cartridges.
The page is completely blank and contains
no printed content. 2. Make sure that the cartridge is
3. Print with a different cartridge.
4. Check the paper type in the paper tray

and adjust the printer settings to
match. If necessary, select a lighter
paper type.

support.hp.com.
Table 9-5 Black page
Black page: 1. Visually inspect the cartridge to check

for damage.
The entire printed page is black.
2. Make sure that the cartridge is
3. Replace the cartridge

support.hp.com.

Table 9-6 Banding defects
Repetitive wide-pitch banding and Impulse 1. Reprint the document.

bands:
2. Try printing from another tray.
Dark or light lines which repeat down the
length of the page. They might be sharp or 3. Replace the cartridge.
soft in nature. The defect displays only in
areas of fill, not in text or sections with no 4. Use a different paper type.
printed content.
5. Enterprise models only: From the
Home screen on the printer control
panel, go to the Adjust Paper Types
menu, and then choose a print mode
that is designed for a slightly heavier
media than what you are using. This
slows the print speed and might
improve the print quality.

support.hp.com.
Table 9-7 Streak defects
Light vertical streaks: 1. Reprint the document.
Light streaks that usually span the length of 2. Remove the cartridge, and then shake
the page. The defect displays only in areas it to redistribute the toner.
of fill, not in text or sections with no printed
content. 3. If the problem persists, go to
support.hp.com.
NOTE: Both light and dark vertical streaks

can occur when the printing environment is
outside the specified range for temperature
or humidity. Refer to your printer's
environmental specifications for allowable
temperature and humidity levels.
Dark vertical streaks and ITB cleaning 1. Reprint the document.

streaks (color models only):
2. Remove the cartridge, and then shake
Dark lines which occur down the length of it to redistribute the toner.
the page. The defect might occur anywhere
on the page, in areas of fill or in sections 3. Print a cleaning page.
with no printed content.
4. Check the toner level in the cartridge.

support.hp.com.

Table 9-8 Fixing/fuser defects
Description Fixing/fuser Possible solutions
Hot fuser offset (shadow): 1. Reprint the document.
Slight shadows, or offsets, of the image 2. Check the paper type in the paper tray
repeated down the page. The repeated and adjust the printer settings to
image might fade with each recurrence. match. If necessary, select a lighter
paper type.

support.hp.com.
Poor fusing: 1. Reprint the document.
Toner rubs off along either edge of page. 2. Check the paper type in the paper tray
This defect is more common at the edges of and adjust the printer settings to
high-coverage jobs and on light media types match. If necessary, select a heavier
but can occur anywhere on the page. paper type.

printer control panel, go to the Edge-
to-Edge menu and then select
Normal. Reprint the document.

printer control panel, select Auto
Include Margins and then reprint the
document.

support.hp.com.
Table 9-9 Image placement defects
Margins and skew: 1. Reprint the document.
The image is not centered, or is skewed on 2. Remove the paper and then reload the
the page. The defect occurs when the paper tray. Make sure that all the paper
is not positioned properly as it is pulled from edges are even on all sides.
the tray and moves through the paper path.
3. Make sure that the top of the paper
stack is below the tray full indicator. Do
not overfill the tray.
4. Make sure that the paper guides are

adjusted to the correct size for the
paper. Do not adjust the paper guides
tightly against the paper stack. Adjust
them to the indentations or markings
in the tray.

support.hp.com.

Table 9-10 Color plane registrations defects (color models only)
Color plane registrations: 1. Reprint the document.
One or more color of the planes is not 2. From the printer control panel,
aligned with the other color planes. The calibrate the printer.
primary error will typically occur with yellow.
3. If a cartridge has reached a Very Low
state or the printed output is severely
faded, replace the cartridge.
4. From the printer control panel use the

Restore Calibration feature to reset
the printer's calibration settings to the
factory defaults.

support.hp.com.
Table 9-11 Output defects
Output curl: 1. Reprint the document.
Printed paper has curled edges. The curled 2. Positive curl: From the printer control
edge can be along the short or long side of panel, select a heavier paper type. The
the paper. Two types of curl are possible: heavier paper type creates a higher
temperature for printing.
● Positive curl: The paper curls toward
the printed side. The defect occurs in Negative curl: From the printer control
dry environments or when printing panel, select a lighter paper type. The
high coverage pages. lighter paper type creates a lower
temperature for printing. Try storing
● Negative curl: The paper curls away the paper in a dry environment prior or
from the printed side. The defect use freshly opened paper.
occurs in high-humidity environments
or when printing low coverage pages. 3. Print in duplex mode.

support.hp.com.
Output stacking: 1. Reprint the document.
The paper does not stack well in the output 2. Extend the output bin extension.
tray. The stack might be uneven, skewed, or
the pages might be pushed out of the tray 3. If the defect is caused by extreme
and onto the floor. Any of the following paper curl, complete the
conditions can cause this defect: troubleshooting steps for Output curl.
● Extreme paper curl 4. Use a different paper type.
● The paper in the tray is wrinkled or 5. Use freshly opened paper.

deformed
6. Remove the paper from the output
● The paper is a non-standard paper tray before the tray gets too full.
type, such as envelopes
● The output tray is too full support.hp.com.

Improve copy image quality
If the printer is having copy quality problems, try the following solutions in the order presented to resolve the
issue.
● Check the scanner glass for dirt and smudges
● Calibrate the scanner
● Check the paper settings
● Check the image-adjustment settings
● Optimize copy quality for text or pictures
● Edge-to-edge copying
Try these few simple steps first:
● Use the flatbed scanner rather than the document feeder.
● Use high-quality originals.
● When using the document feeder, load the original document into the feeder correctly, using the paper
guides, to avoid unclear or skewed images.
If the problem still exists, try these additional solutions. If they do not fix the problem, see “Improve print quality”
for further solutions.
Check the scanner glass for dirt and smudges

Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect
performance. Use the following procedure to clean the scanner if the printed pages have streaks, unwanted
lines, black dots, poor print quality, or unclear text.
1. Press the power button to turn the printer off, and

then disconnect the power cable from the
electrical outlet.

2. Open the scanner lid.
3. Clean the scanner glass and the document feeder

strips with a soft cloth or sponge that has been
moistened with nonabrasive glass cleaner.
CAUTION: Do not use abrasives, acetone,
benzene, ammonia, ethyl alcohol, or carbon
tetrachloride on any part of the printer; these can
damage the printer. Do not place liquids directly on
the glass or platen. They might seep and damage
the printer.
NOTE: If you are having trouble with streaks on
copies when you are using the document feeder,
be sure to clean the small strip of glass on the left
side of the scanner.
4. Dry the glass and white plastic parts with a

chamois or a cellulose sponge to prevent spotting.
5. Connect the power cable to an outlet, and then
press the power button to turn the printer on.
Calibrate the scanner

If the copied image is not positioned correctly on the page, follow these steps to calibrate the scanner.
NOTE: When using the document feeder, make sure to adjust the guides in the input tray so they are against
the original document.
1. From the Home screen on the printer control panel, swipe until the Support Tools menu displays. Touch the
Support Tools icon to open the menu.
ENWW Improve copy image quality 217

● Maintenance
● Calibration/Cleaning
● Calibrate Scanner
3. Touch the Start button to start the calibration process. Follow the on-screen prompts.
4. Wait while the printer calibrates, and then try copying again.
Check the paper settings

Follow these steps if copied pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose
toner, or areas where toner has dropped out.
Check the paper size and type configuration

2. In the Options pane, scroll to and select Paper Selection.
3. Select Paper Size, and then select one of the predefined options.
4. Select Paper Type, and then select one of the predefined options.
5. Touch the Done button.
Select the tray to use for the copy

2. In the Options pane, scroll to and select Paper Selection.
3. Select Paper Tray, and then select one of the paper trays.
4. Touch the Done button.
NOTE: These settings are temporary. After you have finished the job, the printer returns to the default settings.
Check the image-adjustment settings

Adjust these additional settings to improve copy quality:
● Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear
● Darkness: Increase or decrease the amount of white and black used in colors in scanned images.
● Contrast: Increase or decrease the difference between the lightest and the darkest color on the page.
● Background Cleanup: Remove faint colors from the background of scanned images. For example, if the
original document is printed on colored paper, use this feature to lighten the background without affecting
the darkness of the image.
● Automatic Tone: Available for Flow printers only. For original documents that have at least 100 characters
of text on the page, the printer can detect which edge is the top of the page, and it orients the scanned
images appropriately. If some of the pages are upside-down in relation to the other pages, the resulting

scanned image has all pages right-side-up. If some of the pages have a landscape orientation, the printer
rotates the image so that the top of the page is at the top of the image.
2. In the Options list, scroll to and select Image Adjustment.
3. Adjust the sliders to set the levels, and then touch the Done button.
4. Touch the Start button.
Optimize copy quality for text or pictures

Optimize the copy job for the type of image being copied: text, graphics, or photos.
2. In the Options pane, scroll to and select Optimize Text/Picture.
3. Select one of the predefined options, or select Automatically detect.
Edge-to-edge copying
Use this feature to avoid shadows that can appear along the edges of copies when the original document is
printed close to the edges.
2. In the Options pane, scroll to and select Edge-To-Edge.
3. Select the Edge-To-Edge output option if the original document is printed close to the paper edges.
ENWW Improve copy image quality 219

Improve scan image quality
● Check the resolution settings
● Optimize scan quality for text or pictures
● Check the output-quality settings


electrical outlet.


the printer.

Check the resolution settings

NOTE: Setting the resolution to a high value increases the file size and the scan time.
Follow these steps to adjust the resolution setting:
1. From the Home screen on the printer control panel, select Scan.
2. Select one of the following Scan features:
● Scan to Email
ENWW Improve scan image quality 221

● Scan to USB
● Scan to SharePoint®
3. Touch the Options button.
4. In the Options pane, scroll to and select File Type and Resolution.
5. Select one of the predefined Resolution options, and then touch Done. Touch Send.

Adjust these additional settings to improve scan quality:
● Save to Device Memory
● Scan to E-mail
● Scan to USB
4. In the Options pane, scroll to and select Image Adjustment.
5. Adjust the sliders to set the levels.
6. Touch the Send button.
Optimize scan quality for text or pictures

Optimize the scan job for the type of image being scanned: text, graphics, or photos.

● Save to Device Memory
● Scan to E-mail
● Scan to USB
Check the output-quality settings

This setting adjusts the level of compression when saving the file. For the highest quality, select the highest
setting.
● Scan to Email
● Scan to USB
4. In the Options pane, scroll to and select File Type and Resolution.
5. Select one of the predefined Quality and File Size options, and then touch Done. Touch Send.
ENWW Improve scan image quality 223

Improve fax image quality
If the printer is having fax quality problems, try the following solutions in the order presented to resolve the
issue.
● Check the send-fax resolution settings
● Optimize fax quality for text or pictures
● Check the error-correction settings
● Check the fit-to-page setting
● Send to a different fax machine
● Check the sender's fax machine


electrical outlet.


the printer.

Check the send-fax resolution settings

Follow these steps to adjust the resolution of outgoing faxes.
NOTE: Increasing the resolution increases the fax size and send time.
2. Touch the Scan to Fax button.
4. In the Options pane, scroll to and select Resolution.
5. Select one of the predefined options, and then touch the Send button.
ENWW Improve fax image quality 225

Adjust these additional settings to improve send-fax quality:
4. In the Options pane, scroll to and select Image Adjustment.
5. Adjust the sliders to set the levels.
Optimize fax quality for text or pictures

Optimize the fax job for the type of image being scanned: text, graphics, or photos.
Check the error-correction settings

The Error Correction Mode setting might be disabled, which can reduce image quality. Follow these steps to re-
enable the setting.

● Fax
● General Fax Send Settings
3. Select the Error Correction Mode option. Touch the Done button.
Check the fit-to-page setting

If the Fit to Page setting is enabled, and the incoming fax is larger than the default page size, the printer
attempts to scale the image to fit the page. If this setting is disabled, larger images split across multiple pages.
● Fax
● Fax Receive Settings
● Default Job Options
● Fit to Page
3. Touch the On option to enable the setting, or touch the Off option to disable it. Touch the Done button.
Send to a different fax machine

Try sending the fax to a different fax machine. If the fax quality is better, the problem is related to the initial
recipient's fax machine settings or supplies status.
Check the sender's fax machine

Ask the sender to try sending from a different fax machine. If the fax quality is better, the problem is with the
sender's fax machine. If a different fax machine is unavailable, ask the sender to consider making the following
changes:
● Make sure the original document is on white (not colored) paper.
● Increase the fax resolution, quality level, or contrast settings.
● If possible, send the fax from a computer software program.
ENWW Improve fax image quality 227

Solve wired network problems
Introduction
Certain types of problems can indicate there is a network communication problem. These problems include the
following issues:
● The periodic loss of ability to communicate with the printer
● The printer cannot be found during driver installation
● A periodic failure to print
Check the following items to verify that the printer is communicating with the network. Before beginning, print a
configuration page from the printer control panel and locate the printer IP address that is listed on this page.
● Poor physical connection
● The computer is using the incorrect IP address for the printer
● The computer is unable to communicate with the printer
● The printer is using incorrect link and duplex settings for the network
● New software programs might be causing compatibility problems
● The computer or workstation might be set up incorrectly
● The printer is disabled, or other network settings are incorrect
NOTE: HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating
systems and not of the HP print drivers. For more information, go to Microsoft at www.microsoft.com.
Poor physical connection

1. Verify that the printer is attached to the correct network port using a cable of the correct length.
2. Verify that cable connections are secure.
3. Look at the network port connection on the back of the printer, and verify that the amber activity light
flashes indicating network traffic, and the green link-status light is continuously lit indicating a network link.
4. If the problem continues, try a different cable or port on the hub.
The computer is using the incorrect IP address for the printer

1. Open the printer properties and click the Ports tab. Verify that the current IP address for the printer is
selected. The printer IP address is listed on the printer configuration page.
2. If you installed the printer using the HP standard TCP/IP port, select the box labeled Always print to this
printer, even if its IP address changes.
3. If you installed the printer using a Microsoft standard TCP/IP port, use the hostname instead of the IP
address.
4. If the IP address is correct, delete the printer and then add it again.

The computer is unable to communicate with the printer
1. Test network communication by pinging the network.
a. Open a command-line prompt on your computer.
● For Windows, click Start, click Run, type cmd, and then press Enter.
● For OS X, go to Applications, then Utilities, and open Terminal.
b. Type ping followed by the IP address for your printer.
c. If the window displays round-trip times, the network is working.
2. If the ping command failed, verify that the network hubs are on, and then verify that the network settings,
the printer, and the computer are all configured for the same network.
The printer is using incorrect link and duplex settings for the network
HP recommends leaving these settings in automatic mode (the default setting). If you change these settings,
you must also change them for your network.
New software programs might be causing compatibility problems

Verify that any new software programs are correctly installed and that they use the correct print driver.
The computer or workstation might be set up incorrectly

1. Check the network drivers, print drivers, and the network redirection settings.
2. Verify that the operating system is configured correctly.
The printer is disabled, or other network settings are incorrect

1. Review the configuration page to check the status of the network protocol. Enable it if necessary.
2. Reconfigure the network settings if necessary.
ENWW Solve wired network problems 229

Solve wireless network problems
● Introduction
● Wireless connectivity checklist
● The printer does not print after the wireless configuration completes
● The printer does not print, and the computer has a third-party firewall installed
● The wireless connection does not work after moving the wireless router or printer
● Cannot connect more computers to the wireless printer
● The wireless printer loses communication when connected to a VPN
● The network does not appear in the wireless networks list
● The wireless network is not functioning
● Reduce interference on a wireless network
Introduction
Use the troubleshooting information to help resolve issues.
NOTE: To determine whether HP NFC and Wireless Print Direct printing are enabled on your printer, print a
configuration page from the printer control panel
Wireless connectivity checklist

● Verify that the network cable is not connected.
● Verify that the printer and the wireless router are turned on and have power. Also make sure that the
wireless radio in the printer is turned on.
● Verify that the service set identifier (SSID) is correct. Print a configuration page to determine the SSID. If you
are not sure the SSID is correct, run the wireless setup again.
● With secured networks, verify that the security information is correct. If the security information is
incorrect, run the wireless setup again.
● If the wireless network is working correctly, try accessing other computers on the wireless network. If the
network has Internet access, try connecting to the Internet over a wireless connection.
● Verify that the encryption method (AES or TKIP) is the same for the printer as it is for the wireless access
point (on networks using WPA security).
● Verify that the printer is within the range of the wireless network. For most networks, the printer must be
within 30 m (100 ft) of the wireless access point (wireless router).
● Verify that obstacles do not block the wireless signal. Remove any large metal objects between the access
point and the printer. Make sure poles, walls, or support columns containing metal or concrete do not
separate the printer and wireless access point.
● Verify that the printer is located away from electronic devices that might interfere with the wireless signal.
Many devices can interfere with the wireless signal including motors, cordless phones, security system
cameras, other wireless networks, and some Bluetooth devices.

● Verify that the print driver is installed on the computer.
● Verify that you have selected the correct printer port.
● Verify that the computer and printer connect to the same wireless network.
● For OS X, verify that the wireless router supports Bonjour.
The printer does not print after the wireless configuration completes
1. Make sure that the printer is turned on and in the ready state.
2. Turn off any third-party firewalls on your computer.
3. Make sure that the wireless network is working correctly.
4. Make sure that your computer is working correctly. If necessary, restart the computer.
5. Verify that you can open the printer HP Embedded Web Server from a computer on the network.
The printer does not print, and the computer has a third-party firewall installed
1. Update the firewall with the most recent update available from the manufacturer.
2. If programs request firewall access when you install the printer or try to print, make sure you allow the
programs to run.
3. Temporarily turn off the firewall, and then install the wireless printer on the computer. Enable the firewall
when you have completed the wireless installation.
The wireless connection does not work after moving the wireless router or printer
1. Make sure that the router or printer connects to the same network that your computer connects to.
2. Print a configuration page.
3. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration
for the computer.
4. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the
wireless setup for the printer.
Cannot connect more computers to the wireless printer

1. Make sure that the other computers are within the wireless range and that no obstacles block the signal.
For most networks, the wireless range is within 30 m (100 ft) of the wireless access point.
2. Make sure that the printer is turned on and in the ready state.
3. Make sure there are not more than 5 concurrent Wireless Print Direct users.
4. Turn off any third-party firewalls on your computer.
5. Make sure that the wireless network is working correctly.
6. Make sure that your computer is working correctly. If necessary, restart the computer.
ENWW Solve wireless network problems 231

The wireless printer loses communication when connected to a VPN
● Typically, you cannot connect to a VPN and other networks at the same time.
The network does not appear in the wireless networks list

● Make sure the wireless router is turned on and has power.
● The network might be hidden. However, you can still connect to a hidden network.
The wireless network is not functioning

1. Make sure that the network cable is not connected.
2. To verify if the network has lost communication, try connecting other devices to the network.
3. Test network communication by pinging the network.
a. Open a command-line prompt on your computer.
● For Windows, click Start, click Run, type cmd, and then press Enter.
● For OS X, go to Applications, then Utilities, and open Terminal.
b. Type ping followed by the router IP address.
c. If the window displays round-trip times, the network is working.
4. Make sure that the router or printer connects to the same network that the computer connects to.
a. Print a configuration page.
b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer
configuration for the computer.
c. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure
the wireless setup for the printer.
Reduce interference on a wireless network

The following tips can reduce interference in a wireless network:
● Keep the wireless devices away from large metal objects, such as filing cabinets, and other
electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt radio
signals.
● Keep the wireless devices away from large masonry structures and other building structures. These objects
can absorb radio waves and lower signal strength.
● Position the wireless router in a central location in line of sight with the wireless printers on the network.

Solve fax problems
● Checklist for solving fax problems
● General fax problems
Checklist for solving fax problems

Use the following checklist to help identify the cause of any fax-related problems you encounter:
● Are you using the fax cable supplied with the fax accessory? This fax accessory has been tested with the
supplied fax cable to meet RJ11 and functional specifications. Do not substitute another fax cable; the
analog-fax accessory requires an analog-fax cable. It also requires an analog phone connection.
● Is the fax/phone line connector seated in the outlet on the fax accessory? Make sure that the phone jack is
correctly seated in the outlet. Insert the connector into the outlet until it "clicks."
NOTE: Verify that the phone jack is connected to the fax port rather than to the network port. The ports
are similar.
● Is the phone wall jack working properly? Verify that a dial tone exists by attaching a phone to the wall jack.
Can you hear a dial tone, and can you make or receive a phone call?
What type of phone line are you using?

● Dedicated line: A standard analog fax/phone line assigned to receive or send faxes.
NOTE: The phone line should be for printer fax use only and not shared with other types of telephone
devices. Examples include alarm systems that use the phone line for notifications to a monitoring
company.
● PBX system: A business-environment phone system. Standard home phones and the fax accessory use an
analog phone signal. Some PBX systems are digital and might not be compatible with the fax accessory.
You might need an interfacing Analog Telephone Adapter (ATA) to connect the fax machine to digital PBX
systems.
● Roll-over lines: A phone system feature where a new call "rolls over" to the next available line when the
first incoming line is busy. Try attaching the printer to the first incoming phone line. The fax accessory
answers the phone after it rings the number of times set in the rings-to-answer setting.
Are you using a surge-protection device?

A surge-protection device can be used between the wall jack and the fax accessory to protect the fax accessory
against electrical power passed through the phone lines. These devices can cause some fax communication
problems by degrading the quality of the phone signal. If you are having problems sending or receiving faxes
and are using one of these devices, connect the printer directly to the phone jack on the wall to determine
whether the problem is with the surge-protection device.
Are you using a phone company voice-messaging service or an answering machine?

If the rings-to-answer setting for the messaging service is lower than the rings-to-answer setting for the fax
accessory, the messaging service answers the call, and the fax accessory cannot receive faxes. If the rings-to-
answer setting for the fax accessory is lower than that of the messaging service, the fax accessory answers all
calls.
ENWW Solve fax problems 233

Does your phone line have a call-waiting feature?
If the fax telephone line has an activated call-waiting feature, a call-waiting notice can interrupt a fax call in
progress, which causes a communication error. Ensure that a call-waiting feature is not active on the fax
telephone line.
Check fax accessory status

If the analog-fax accessory does not appear to be functioning, print a Configuration Page report to check the
status.
1. From the Home screen, scroll to and select Reports.
● Configuration/Status Pages
● Configuration Page
3. Touch the Print button to print the report, or touch the View button to view the report on the screen. The
report consists of several pages.
NOTE: The printer IP address or host name is listed on the Jetdirect Page.
On the Fax Accessory Page of the Configuration Page, under the Hardware Information heading, check the
Modem Status. The following table identifies the status conditions and possible solutions.
NOTE: If the Fax Accessory Page does not print, there might be a problem with the analog fax accessory. If you
are using LAN fax or Internet fax, those configurations could be disabling the feature.
Operational / Enabled1 The analog-fax accessory is installed and ready.
Operational / Disabled1 The fax accessory is installed, but you have not configured the
required fax settings yet.
The fax accessory is installed and operational; however, the

HP Digital Sending utility has either disabled the printer fax feature
or has enabled LAN fax. When LAN fax is enabled, the analog-fax
feature is disabled. Only one fax feature, either LAN fax or analog
fax, can be enabled at a time.
NOTE: If LAN fax is enabled, the Scan to Fax feature is unavailable

on the printer control panel.
Non-Operational / Enabled/Disabled1 The printer has detected a firmware failure. Upgrade the firmware.
Damaged / Enabled/Disabled1 The fax accessory has failed. Reseat the fax accessory card and
check for bent pins. If the status is still DAMAGED, replace the
analog-fax accessory card.
1 ENABLED indicates that the analog-fax accessory is enabled and turned on; DISABLED indicates that LAN fax is enabled (analog fax is
turned off).

General fax problems
The following are some common fax problems.
The fax failed to send

JBIG is enabled, and the receiving fax machine does not have JBIG capability.
Turn off the JBIG setting.
An Out of Memory status message displays on the printer control panel

The printer storage disk is full.
Delete some stored jobs from the disk. From the Home screen on the printer control panel, touch the Retrieve
from Device Memory button. Open the list of stored jobs or stored faxes. Select a job to delete, and then touch
the Delete button.
Print quality of a photo is poor or prints as a gray box

You are using the wrong page-content setting or the wrong resolution setting.
Try setting the Optimize Text/Picture option to Photograph setting.
You touched the Stop button to cancel a fax, but the fax was still sent
If the job is too far along in the sending process, you cannot cancel the job.
This is normal operation.
No fax address book button displays

None of the contacts in the selected contacts list have fax information associated with them.
Not able to locate the Fax settings in HP Web Jetadmin

Fax settings in HP Web Jetadmin are located under the device's status page drop-down menu.
Select Digital Sending and Fax from the drop-down menu.
The header is appended to the top of the page when the overlay option is enabled
For all forwarded faxes, the printer appends the overlay header to the top of a page.
A mix of names and numbers is in the recipients box

Names and numbers can both display, depending on where they are from. The fax address book lists names,
and all other databases list numbers.
A one-page fax prints as two pages

The fax header is being appended to the top of the fax, pushing text to a second page.
ENWW Solve fax problems 235

To print a one page fax on one page, set the overlay header to overlay mode, or adjust the fit-to-page setting.
A document stops in the document feeder in the middle of faxing

A jam is in the document feeder.
Clear the jam, and send the fax again.
The volume for sounds coming from the fax accessory is too high or too low
The volume setting needs to be adjusted.
Adjust the volume in the Fax Send Settings menu and the Fax Receive Settings menu.

Index
Symbols/Numerics locating 2 duplexer

2,100-sheet high-capacity input tray locating features 5 clearing jams 195
loading 30 copy duplexing
optimize for text or pictures 219 manually (Mac) 59
A copy settings manually (Windows) 56
accessories HP Embedded Web Server 149
ordering 40 copying E
acoustic specifications 17 both sides 76 easy-access USB printing 70
AirPrint 68 multiple copies 74 EconoMode setting 207
alternative letterhead mode 25, 29 resolution 9 edge-to-edge copying 219
Android devices single copies 74 electrical specifications 17
printing from 68 customer support email
online 166 sending documents 125
B Embedded Web Server
bins, output D changing network settings 155
locating 2 default gateway, setting 156 changing printer name 155
Bonjour deleting opening 155
identifying 146 stored jobs 65 Embedded Web Server (EWS)
browser requirements digital send settings assigning passwords 158
HP embedded Web Server 146 HP Embedded Web Server 150 features 146
digital sending network connection 146
C folders 127 energy use, optimizing 160
calibrate sending documents 125 envelope feeder
scanner 217 USB 129 clearing jams 196
cartridge dimensions, printer 9, 14 envelopes
replacing 47 document feeder orientation 22
cartridge policy 43 capacity 9 envelopes, loading 32
cartridge protection 45 jams 181 Ethernet (RJ-45)
cartridges locating 2 locating 5
order numbers 47 paper-feeding problems 177 Explorer, versions supported
replacing staple 51 double-sided printing HP Embedded Web Server 146
checklist Mac 59
wireless connectivity 230 Windows 56 F
cleaning drivers, supported 11 fax
glass 216, 220, 224 duplex printing feeding problems 235
paper path 204 Mac 59 optimize for text or pictures 226
control panel duplex printing (double-sided) required settings 136
help 167 settings (Windows) 56 settings 137
Windows 56 setup 136
ENWW Index 237

fax port other links list 154 Tray 1 183
locating 5 print settings 149 Trays 2, 3, 4, and 5 185
fax settings scan settings 150 jams, paper
HP Embedded Web Server 151 security settings 152 locations 179
required 136 troubleshooting tools 151 Jetadmin, HP Web 162
feeding problems 235 HP Embedded Web Server (EWS) JetAdvantage 133
FIH (foreign interface harness) features 146 jobs, stored
locating 5 network connection 146 creating (Windows) 62
folders HP ePrint 67 deleting 65
sending to 127 HP ePrint software 67 Mac settings 64
foreign interface harness (FIH) HP JetAdvantage business solutions printing 64
locating 5 133
formatter HP Stapling Mailbox K
locating 4 clear jams 198 keyboard
fuser clear staple jams 200 locating 2
clearing jams 192 HP Web Jetadmin 162
HP Web Services L
G enabling 152 label
gateway, setting default 156 orientation 34
general configuration I labels
HP Embedded Web Server 148 image quality printing (Windows) 57
genuine HP cartridges 43 check toner-cartridge status 204 printing on 34
glass, cleaning 216, 220, 224 image quality issues labels, loading 34
examples and solutions 209 LAN port
H information pages locating 5
hard disks HP Embedded Web Server 147 loading
encrypted 159 interface ports paper in the 2,100-sheet high-
hardware integration pocket (HIP) locating 5 capacity input tray 30
locating 2 Internet Explorer, versions supported paper in Tray 1 21
Help button HP Embedded Web Server 146 paper in Tray 2 and the 550-sheet
locating 5 IP Security 159 trays 26
help, control panel 167 IPsec 159 local area network (LAN)
Hi-Speed USB 2.0 printing port IPv4 address 156 locating 5
locating 5 IPv6 address 156 lock
HIP (hardware integration pocket) formatter 159
locating 2 J lower right door
Home button jams locating 2
locating 5 2,100-sheet high-capacity input
HP Customer Care 166 tray 188 M
HP Embedded Web Server auto-navigation 180 Mac driver settings
changing network settings 155 causes of 180 Job Storage 64
changing printer name 155 document feeder 181 Main input tray
copy settings 149 duplexer 195 loading labels 34
digital send settings 150 envelope feeder 196 maintenance kits
fax settings 151 fuser 192 part numbers 41
general configuration 148 HP Stapling Mailbox 198 managing network 155
HP Web Services 152 output bin 195 manual duplex
information pages 147 right door 192 Mac 59
network settings 152 staples in the HP Stapling Windows 56
opening 155 Mailbox 200 margins, small
copying 219
238 Index ENWW

memory optimize scanned images 222 power switch
included 9 ordering locating 2
memory chip (toner) supplies and accessories 40 power usage
locating 47 OS (operating system) 1 watt or less 160
mobile printing supported 9 print drivers, supported 11
Android devices 68 other links list print media
mobile printing solutions 9 HP Embedded Web Server 154 loading in Tray 1 21
mobile printing, software supported output bin print on both sides
13 clear jams 195 Mac 59
multiple pages per sheet output bins manually, Windows 56
printing (Mac) 60 locating 2 Windows 56
printing (Windows) 57 print settings
P HP Embedded Web Server 149
N pages per minute 9 printing
Near Field Communication printing pages per sheet from USB storage accessories 70
66 selecting (Mac) 60 stored jobs 64
Netscape Navigator, versions selecting (Windows) 57 printing on both sides
supported paper settings (Windows) 56
HP embedded Web Server 146 jams 180 Priority input tray
network loading the 2,100-sheet high- loading labels 34
printer name, changing 155 capacity input tray 30 private printing 62
settings, changing 155 loading Tray 1 21 protect cartridges 45
settings, viewing 155 loading Tray 2 and the 550-sheet
network duplex settings, changing trays 26 R
157 selecting 205 replacement parts
Network Folder, scan to 127 Tray 1 orientation 22 part numbers 41
network link speed settings, paper jams replacing
changing 157 document feeder 181 staple cartridges 51
network settings HP Stapling Mailbox 198 toner cartridge 47
HP Embedded Web Server 152 locations 179 required settings
networks output bin 195 fax 136
default gateway 156 Tray 1 183 resolution
HP Web Jetadmin 162 Tray 2, 3, 4, and 5 185 copy and scan 9
IPv4 address 156 Tray 6 188 restore factory settings 168
IPv6 address 156 paper pickup problems right door
subnet mask 156 solving 171, 173 clearing jams 192
supported 9 paper type locating 2
NFC printing 66 selecting (Windows) 57 RJ-45 port
number of copies, changing 74 paper types locating 5
selecting (Mac) 60
O paper, ordering 40 S
on/off button part numbers scan settings
locating 2 replacement parts 41 HP Embedded Web Server 150
online help, control panel 167 staple cartridges 41 Scan to Network Folder 127
online support 166 ports initial setup 95
operating systems (OS) locating 5 Scan to USB Drive 129
supported 9 power enabling 106
operating systems, supported 11 consumption 17 scanner
optimize copy images 219 power connection calibrate 217
optimize fax images 226 locating 4 glass cleaning 216, 220, 224
ENWW Index 239

scanning creating (Windows) 62 Tray 5
optimize for text or pictures 222 deleting 65 jams 185
resolution 9 printing 64 Tray 6
scanning to email storing jobs paper jams 188
sending documents 125 with Windows 62 trays
scanning to folder 127 subnet mask 156 capacity 9
scanning to USB 129 supplies included 9
secuity settings low threshold settings 169 locating 2
HP Embedded Web Server 152 ordering 40 troubleshooting
security part numbers 41 check toner-cartridge status 204
encrypted hard disk 159 replacing staple cartridges 51 jams 180
security lock slot replacing toner cartridge 47 network problems 228
locating 5 using when low 169 paper feed problems 171
sending to email support wired network 228
sending documents 125 online 166 wireless network 230
settings system requirements troubleshooting tools
fax 137 HP Embedded Web Server 146 HP Embedded Web Server 151
restore factory 168 minimum 13 two-sided printing
Sign In button settings (Windows) 56
locating 5 T
Sign Out button TCP/IP U
locating 5 manually configuring IPv4 USB
sleep mode 160 parameters 156 sending to 129
small margins 219 manually configuring IPv6 USB port
special paper parameters 156 enabling 70
printing (Windows) 57 technical support locating 5
specifications online 166 USB storage accessories
electrical and acoustic 17 toner cartridge printing from 70
speed, optimizing 160 components 47
stacking low threshold settings 169 W
configure the operation mode 37 replacing 47 Web browser requirements
staple cartridges using when low 169 HP Embedded Web Server 146
replacing 51 toner cartridges Web sites
staple jams order numbers 47 customer support 166
HP Stapling Mailbox 200 touchscreen HP Web Jetadmin, downloading
stapler locating features 5 162
setting default staple location 36 transparencies weight, printer 9, 14
stapler/stacker accessory printing (Windows) 57 Wi-Fi Direct printing 14
configure the operation mode 37 Tray 1 Wireless Direct Printing 66
stapling jams 183 wireless network
configure the operation mode 37 loading envelopes 32 troubleshooting 230
setting default location 36 paper orientation 22 wireless network interference 232
Start Copy button Tray 2
locating 5 jams 185
status, fax accessory page 234 Tray 2 and the 550-sheet trays
storage, job loading 26
Mac settings 64 Tray 3
store print jobs 62 jams 185
stored jobs Tray 4
creating (Mac) 64 jams 185
240 Index ENWW

M63x User Guide

Uploaded by

Copyright:

Available Formats

M63x User Guide

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

M63x User Guide

Uploaded by

Copyright:

Available Formats

LaserJet Enterprise MFP M631, M632, M633

M631dn M631z M632fht Flow M632z

© Copyright 2017 HP Development Company, Adobe®, Adobe Photoshop®, Acrobat®, and

UNIX® is a registered trademark of The Open

1 Printer overview ........................................................................................................................................................................................ 1

2 Paper trays .............................................................................................................................................................................................. 19

3 Supplies, accessories, and parts .......................................................................................................................................................... 39

7 Fax .......................................................................................................................................................................................................... 135

8 Manage the printer .............................................................................................................................................................................. 145

9 Solve problems ..................................................................................................................................................................................... 165

Index ........................................................................................................................................................................................................... 237

● Printer hardware setup and software installation

For more information:

● Install and configure

● Learn and use

● Download software and firmware updates

● Join support forums

● Find warranty and regulatory information

● Printer back view

Printer front view

2 Document-feeder input tray

3 Document-feeder output bin

4 Document-feeder output extension (extend this when scanning longer—such as legal—paper)

2 Chapter 1 Printer overview ENWW

7 Tray 1 (multipurpose tray)

8 Formatter (contains the interface ports)

9 Slot for a cable-type security lock

13 Walk-up USB port

15 Output bin extension

20 HP Stapling Mailbox (included with the M631z, M632z, and M633z)

21 Hardware integration pocket (for connecting accessories and third-party devices)

CAUTION: Close the keyboard when it is not in use.

23 Stapler door (included with the M631z, M632z, and M633z

ENWW Printer views 3

2 Document-feeder cover (access for clearing jams)

3 Cartridge door release button

4 Cartridge door (access to the toner cartridge)

5 Serial number and product number label

4 Chapter 1 Printer overview ENWW

2 Hi-Speed USB 2.0 printing port

3 Local area network (LAN) Ethernet (RJ-45) network port

4 Fax port (fax models only)

ENWW Printer views 5

● Sleep Mode: Place the printer into sleep mode.

● Ethernet: View or change Ethernet connection settings.

6 Chapter 1 Printer overview ENWW

7 Current time Displays the current time.

NOTE: An administrator must enable this port before use.

13 Hardware integration For connecting accessory and third-party devices.

ENWW Printer views 7

Action Description Example

8 Chapter 1 Printer overview ENWW

● Supported operating systems

● Mobile printing solutions

● Power consumption, electrical specifications, and acoustic emissions

● Operating environment range

Paper handling Tray 1 (100-sheet capacity)

Tray 2 (550-sheet capacity)

1x550-sheet paper feeder Optional Optional Optional (not available

1x550-sheet feeder plus 2,100- Optional Optional Included with the