NGENOH UPDATED CV

CURRICULUM VITAE
PERSONAL INFORMATION
NAME : Ngenoh Ronald

SEX : Male
NATIONALITY : Kenyan
CELL : 0725325310.
E-MAIL : kipkoechngenoh96@gmail.com
CAREER OBJECTIVE
To join an organization that offers me a constructive workplace for communicating and

interacting with customers and colleagues to use my acquired skills in the best possible way for
achieving the company’s goals.
PERSONAL VALUES:
● Ambitious and hardworking.
● Teamwork- working together as a team to maintain the spirit
Grooming and discipline-. ensuring excellent standard is displayed.
● Initiative and commitment to achieve things.
● Excellent professional communication skills, including written and oral you
● Negotiation and conflict resolution abilities
● Extensive product knowledge and the ability to explain complicated concepts
clearly
● Complete understanding of marketing and business practices
● Strong phone and email etiquette
● Critical thinking and active listening
● Upselling abilities
WORK EXPERIENCE
2020 FEB-TO JUNE 2022: SAFARICOM TRADE AND DEVELOPMENT REPRESENTATIVE
Duties
Sales Volume growth:
● Achieve set monthly sales and revenue targets from the focus product mix
● Ensure timely collections to achieve volumes
● All products are displayed and priced as per required standard
● POSM placement and merchandising complies to set standard
Order Generation:
● Generate primary sales orders from the retail outlets

● Manage secondary sales from distributors and stockists in the given area
● Ensure product availability in retail as per journey plans
Distributor Management:
● Maintain standards as per client’s guidelines
Prospecting & Listing:
● Mapping and listing of new outlets

● Manage handover process of new outlets to the distributor/wholesaler
● Maintain outlet database within the distributor area
Reporting & Communication:
● Daily & Weekly agreed reports on sales and journey planners
Quality:
● Maintain quality standards as per set standards

● Ensure retail awareness on client’s quality standards
● Manage non-conforming product in trade
● Timely reporting on all quality issues
Other roles:
● Establish relationships with new customers maintain and grow
relationships with existing customers.
● Strive to improve customer satisfaction through excellent customer
service
● Identify and respond to client needs.
● Keep a high level of knowledge about existing products and
services, and learn about new products and services as they come
in.
● Follow up on customer orders as necessary.
● Anticipate the needs of clients and address them accordingly
● Meet with customers to determine their specific needs and wants,
making suggestions as appropriate
2018 JAN- 2020 JAN: SALES EXECUTIVE SAFARICOM (SLOPELINE ENTREPRISE BUSINESS UNIT)
● Development of plans to achieve set billed revenue targets in the territory.

● Increase product and Business solutions penetration through cross sell to named accounts,
in assigned territory.
● Grow payment solutions by acquiring new customers onto LNM.
● Acquire new customers on key SME products namely FFB, Easy 30/50 and Zidisha.
● Ensure revenue growth by growing ARPA in the accounts through up sell.
● Achieve the set NPS targets for the Accounts in the territory.
● Ensure achievement of set churn targets for assigned accounts.
● Develop strong relationships with customers to maintain ongoing revenue stream.
● Ensure all accounts are managed through well thought out Account Development Plans
● Monitor and supervise partner sales teams to achieve their assigned targets and ensure
they have healthy sales pipelines to achieve the revenue targets.
● Performance review with assigned Partner sales teams within the assigned territory and
documentation of the same.
● Maintain timely and 100% accurate territory reports on Partner sales teams review,
competitor intelligence, Sales performance and all information relevant to the assigned
territory.
2016 OCT-2017 DEC: SALES EXECUTIVE (Slopeline communication Safaricom
Dealer):
Duties
Strive to improve customer satisfaction through excellent customer service
● Identify and respond to client needs.
● Keep a high level of knowledge about existing products and services, and learn about
new products and services as they come in.
● Follow up on customer orders as necessary.
● Anticipate the needs of clients and address them accordingly
● Meet with customers to determine their specific needs and wants, making suggestions as
appropriate
ACADEMIC BACKGROUND
2013- 2021 : Bachelor in Commerce (Finance Option)

Kenyatta University.
2009-2012 : Kenya Certificate of Secondary Education (KCSE)
Kabungut Secondary School
LANGUAGE PROFICIENCY
1. English
2. Kiswahili
AIM:
Performing to my level best in any allocated duty with or without supervision to achieve the
organizations goals and targets
KEY SKILLS
● Good team builder
● Report writing
● Good facilitation skills
● Good organization Skills
● Good interpersonal Skills
REFEREES:
1. Patric Maina
Team Leader
Mount Kenya-North Eastern
Tel. No.+254721770482
2. Charles Maina Maina

Director -SloplineCommunication Ltd
Tel. No.+254-722232626
3.James Njoroge Njeri

Customer care Desk
Tel. No. 0740395793

NGENOH UPDATED CV

Uploaded by

Copyright:

Available Formats

NGENOH UPDATED CV

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

NGENOH UPDATED CV

Uploaded by

Copyright:

Available Formats

CURRICULUM VITAE

NAME : Ngenoh Ronald

To join an organization that offers me a constructive workplace for communicating and

2020 FEB-TO JUNE 2022: SAFARICOM TRADE AND DEVELOPMENT REPRESENTATIVE

Sales Volume growth:

● Generate primary sales orders from the retail outlets

● Maintain standards as per client’s guidelines

Prospecting & Listing:

● Mapping and listing of new outlets

Reporting & Communication:

● Daily & Weekly agreed reports on sales and journey planners

● Maintain quality standards as per set standards

● Development of plans to achieve set billed revenue targets in the territory.

2013- 2021 : Bachelor in Commerce (Finance Option)

2. Charles Maina Maina

3.James Njoroge Njeri

You might also like