4. Téma 2
4. Téma 2
4. Téma 2
When we talk about ‘communication’, we often mean ‘what we say’: the words that we use.
However, interpersonal communication is much more than the explicit meaning of words, and
the information or message that they convey. It also includes implicit messages, whether
intentional or not, which are expressed through non-verbal behaviours.
Nonverbal communication is the process of sending and receiving messages without using
words, either spoken or written. Nonverbal communication refers to gestures, facial
expressions, tone of voice, eye contact, body language, posture, and other ways people
can communicate without using language. The term nonverbal communication was introduced
in 1956 by psychiatrist Jurgen Ruesch and author Weldon Kees in the book "Nonverbal
Communication: Notes on the Visual Perception of Human Relations."
Nonverbal communication plays a significant role in our lives, as it can improve a person’s
ability to relate, engage, and establish meaningful interactions in everyday life. A better
understanding of this type of communication may lead people to develop
stronger relationships with others. Often referred to as body language, nonverbal
communication can take many forms and may be interpreted in multiple ways by different
people, especially across cultures.
Forms of nonverbal communication are many and varied and can provide extensive insight
into a person’s thoughts and/or feelings. Forms of nonverbal communication can be
categorized to better understand their place in everyday interactions: