Emerson Process Management - Employee Onboarding Plan

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The key takeaways from the document are that a structured onboarding program can help with knowledge transfer, engagement, productivity and reducing attrition of new employees. It discusses the importance of making new hires feel welcome and prepared.

The document mentions that objectives of having a structured onboarding program include business impact, knowledge transfer, engagement levels, time to productivity, attrition and employer brand.

The document discusses three levels of onboarding - Compliance, Clarification and Culture, and Connection. It covers ensuring employees understand their roles and responsibilities as well as integrating them into the organizational culture and networks.

Emerson Process

Management Employee
Onboarding Plan
Sarthak Gupta

Outcomes of a structured Onboarding program


Faster new hires feel welcome and prepared for their jobs, the faster they will be
able to successfully contribute to the firms mission.
Improvement Objectives

Business Impact

Knowledge Transfer

Attrition

Engagement Levels

Time to productivity

Automation

Level of Productivity

Consistency of Experience

Onboarding administration costs

Organization transformation

Recruiting Costs

Accountability

Labour costs

Employer Brand

Ability to meet emerging talent needs

Levels of on-boarding
Compliance

Clarification

Legal rules & policy


regulations

Employees understand
role and responsibility

The 4 Cs

Culture

Connection

Formal & informal


organizational norms

Interpersonal relationships
Information networks

As-Is activities
One Day Induction Plan
First Half: HR Team
Joining Formalities
Documentation completion
Work Tools

Lunch
FAQs

Second Half: HR & Supervisor


Introduction to ZEAL
Brief about structure of EPMI
Introduction to Supervisor

IT Infrastructure

Welcome to Emerson

ID Card

Brief introduction to specific team, work

Email ID, LAN ID, etc.


Workstation allotted

stream within EPMI that New Hire is


joining

What can be better


Where are we headed?
What is our impact on
the business in India
and globally?

Need to give a greater


understanding of the
manufacturing space

Checklists of what all I need to do


and within what time periods

Organization hierarchy and list of key


contacts viz. business and administration
sides

There can be greater


connect with the EPMI
leaders

The impact of being a truly global organization is not


there

Business session needs to have greater depth.


Difficult to understand matrix structure,
functions and categories

Expected Questions
Impact on Business

Clarity on Operating Model

What role do I play in the business?

How is the organization structured?

What does the future hold for

What all activities come under the

EPMI?

scope of my work stream?


What are the linkages between the
different group entities?

Connect with Emerson


Greater

connect

Connect with EPMI Leaders


with

the

organization via Business Leaders


sessions
Factory Visit

Who do I reach out to if I need


guidance?
Who can help me connect quickly in
the organization?

New initiatives

I.
II.
III.
IV.
V.
VI.
VII.
VIII.

Documents upload portal


SAMPARK The query resolution portal
Policy Handbook
ZEAL Update
Revamped Joining Kit
The Emerson Online Network [EON]
Emerson Business Spotlight
Emerson Function Spotlight

Recommended Plan

PreJoining

Joining
First Day

First
Week

Business and
Functional Induction
Within 1-3 months

First 3 months

HR Solutions

The current responsibilities of the HR team would continue with suggested changes in the process
The HR overview in ZEAL and SAMPARK would serve to answer basic questions that any new
colleague may have

Business
Induction

The business induction will focus on providing new colleagues with a holistic view of the organization
which will help them understand:
1. How the organization operates (structure, key categories, support functions, brands and people)
2. Where the organization operates (markets, target groups, geographies, factories, offices)
Establishing a connect between the new colleagues and the organization as a whole

Functional
Induction

The functional induction will focus on a deep dive into the specific function. Focus on helping them
understand:
1. How function operates (clarity on the operating model, linkage between different businesses)
2. How specific function impacts business of EPMI and Emerson Electric
Establishing a connect between the new colleagues and EPMI leadership team

Before Joining

Joining Day

Post Joining

Recruitment team provides new joinee details to on-boarding team & BU


First Contact (30 days before joining) : Contact new joinee to inform
them and confirm
Date & Time of joining
Documents they need to carry
Accommodation requirement
Travel arrangements

IT, HR and Admin team intimated to prepare:


Seating space
IT assets
Joining kit
Joining Letter

2nd Contact (7 days before joining):


Confirm Joining details
Explain the process for the document upload portal

Before Joining

Joining Day

Post Joining

Before Joining

Joining Day

Post Joining

Pre-Lunch

Post Lunch

Cross-check the joining documents with

BU Head should introduce the new

those

uploaded

on

the

online

documentation portal

Introduction to SAMPARK Query

Welcome message from MD and Group


Director HR
Messages

from

employees

sharing their experience in Emerson


Introduction to the BU Head and HR
team.

resolution portal in SAMVAAD


Short handout on all the frequently

Screening of the Sizzle video


Video

joinee to the team

used terms and acronyms in EPMI


Provide the policy handbook
Allow access to information
when offsite

Before Joining

Joining Day

Post Joining

Introduction to the Buddy


Introduction to ZEAL, SAMVAAD, policies etc.
IT team creates email ID
Admin team supplies ID card
An organizational email is sent welcoming the new
joinee and informing the other employees about the
new joinee with his/her photograph & brief details.

Before Joining

Joining Day

Post Joining

Meet the new joinee informally to make sure all details are complete. IT asset, ID etc. have been
provided.
Mandatory first impression feedback from the employees on 7th, 30th, 90th & 180thday (ZEAL).
Introduction to The EON

First Impression interviews (7 to 15) days


1.
2.
3.
4.
5.
6.
7.
8.
9.

Have you received your permanent ID card and visiting cards?


Do you have all the work tools you need?
Is it what you expected when hired?
Any surprises? If yes, what
Was New Employee Orientation helpful?
Anything that you would you do differently?
Did you visit ZEAL?
Was it easy to find?
Anything else that you need, that you don't have access to?

Post-joining Induction plan


Program Details
The Business and Functional Induction would be scheduled with a frequency of 2 months
To be conducted over 2.5 days (1 day Business Focus, 1 day Functional Spotlight, 0.5 day Factory Visit)
New joinees would be tracked to ensure they attend the program (within first 2 months);
Accountability for participation would be on the respective supervisors of the new joinees

Support Structure
Buddy
Partners with a new hire during
their first 2 months
Help new hire to:
Acclimate to the environment
Assimilate into work group
Affiliate with colleagues
Foster a sense of purpose
and belonging
Transition into organization

Supervisor
Responsible for explaining the
role in detail to the new
employee coverage of
accountabilities, goals,
stakeholders, team
Overall objective of the role
Business/ BU/ Function Strategy,
Team Vision & Goals
Ways of Working

HR
Responsible for overall program
structure and achievement of
program objectives
Leads program management,
reviews and feedback
Drives the program in
conjunction with the employee
supervisor

Emerson Business Spotlight


Focus of Outcome: Providing new joinees with a holistic view of the organization for clarity on:
How the organization operates (structure, key categories, support functions, brands and people)
Where the organization operates (markets, geographies India/ Region, factories, offices)
Establishing a connect between the new colleagues and the organization as a whole

Program Characteristics
Depth of coverage: Basic overview of the business and organization
Objective
Scope of activities/ responsibilities
Duration of each Session
45 minutes
Presentation and Q&A
Structure of each Session
Classroom
Facilitators for each Session
Team Leads/ Senior Managers
Venue: EPMI, Powai
Total Time Investment of New Hire
1 Day Classroom
0.5 Day Factory Visit

Emerson Function Spotlight


Focus of Outcome: A deep dive into the specific function to help new colleagues understand:
How function operates (clarity on the operating model, linkage between different businesses)
How specific function impacts business of EPMI and Emerson Electric
Establishing a connect between the new colleagues and the EPMI leadership team

Depth of coverage: Detailed


coverage of sub-function

Facilitators for each Session


Team Leads/ Senior Managers

Objective

Venue: Functional centre

Scope of activities/

Total Time Investment of New Hire

responsibilities
Duration of each Session
45 minutes
Structure of each Session
Marketplace (in groups)

1 Day
Lunch with Leaders
Cafeteria Lunch arranged for
participants and leaders
Informal catch-up and intro

Before Joining

Joining Day

Post Joining

Onboarding record tracking


1st stage Surveys
Built into ZEAL
New hire feeling of belongingness
2nd stage Data based (Comparison with past data)
90 Day separations
1st Year separations

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