Home and Commercial Cleaning Services: "Your Low-Cost Cleaning Partner"

Download as pptx, pdf, or txt
Download as pptx, pdf, or txt
You are on page 1of 16

HOME AND COMMERCIAL

CLEANING SERVICES

Your Low-Cost Cleaning Partner


CONTENTS

Introduction 2

Our Statement 3

Our Statement (contd) 4

Company Profile 5

Organizational Chart 6

Quality Management 7

Our Services 9

Our Inventory 13

Our Clients 15

2
INTRODUCTION

RCT PURNAMA HOME AND COMMERCIAL CLEANING


SERVICES

RCT Purnama Enterprise was established in 2014 as a subsidiary


company of Honey Baadger International with the goal of penetrating
the home to home cleaning market with a low-cost business model in
Penang and Petaling Jaya. It is the first home-to-home cleaning
services that offers a multiple range of services with a flexible
contract that suits the needs of its clients.

Our Competitive Edge


Professional cleaning system designed to cater to our clients
customized needs .
Services provided based on clients budget.
Low-coast operating system where the savings will be passed on to
our clients as discounts.
Optional add-on services that suits the needs and budget of the
clients.
Modern equipment combined with experienced and skilled workers.

Entrusted with the task of your housekeeping services, RCT will take
full responsibility of your premises and ensure we employ the best
effort in meeting your requirements and expectations. At RCT,
whether your business is small or large, you will get the same
professionalism from us.

3
OUR STATEMENT

OUR VISION

To provide a higher level of service than our competitors and diversify the
cleaning business by becoming the most valued company in our industry. By
achieving our vision, we know that the result will be:
Improved quality
Increased customer satisfaction and higher retention rates
Superior references and referrals
Enhanced opportunities for our employees
A highly trusted and respected partner that every client wants

OUR MISSION
It is our mission to uphold our motto, Your Low Cost Cleaning Partner by
providing our customers with quality and efficient cleaning solutions to their
facility; small or large at an affordable price. We strive daily to support, coach
and encourage our employees to achieve a safe, clean and positive working
environment.

YOUR LOW-COST
CLEANING PARTNER

4
OUR STATEMENT

OUR CORE VALUES

CUSTOMER FIRST
We view our company through our customers eyes. We realize that this
means that we have to constantly try to find solutions to improve the
quality of service so that we exceed our customers expectations.

LEADING THROUGH INNOVATION


We challenge the way things have always been done. With latest cleaning
technology and products, all cost saving from innovation will be passed on
to our clients.

PERSONAL ACCOUNTABILITY FOR EXCELLENCE


At RCT we understand that trust is earned. When we make a promise, we
keep that promise. We set our standard high with regard to performance.

INTEGRITY
We always act ethically, honestly and fairly in all situations. Whether we are
at work or in the community.

5
COMPANY PROFILE

Registered Name : RCT Purnama Enterprise

Correspondence Office : 6-3-4 Sri Kenanga,


Jalan Batu Uban,
11700, Gelugor,
Penang.

Telephone Number : 04-282 7111

Fax Number : 04-282 7112

Mobile : 016-484 7411 (Mohd Amin)

Co. Registration : PC0011734-D

Banker : Ambank Lebuh Pantai (Penang)

Director : Mohd Amin bin Mohd Ali

6
ORGANIZATIONAL CHART

MANAGING
DIRECTOR

SALES & OPERATIONS


FINANCE
MARKETING MANAGER

ADMINISTRATION
SUPERVISORS DRIVERS
& PURCHASING

CLEANING CREW

7
QUALITY MANAGEMENT

SUPERVISION OF CLEANERS

Our cleaners are supervised by experienced and competent


supervisors. The supervisors use check list and daily duties charts. This
method is highly effective as it covers all areas that needs to be
cleaned on a daily basis. The checklist is also used on scheduled
cleaning activities for floor care, pest control, carpet and upholstery
cleaning. The checklist is customized to suit the needs of each client.

METHODOLOGY AND CLEANING APPROACH

Our cleaning crew follows a very easy and efficient cleaning approach.
All cleanable areas and times that the areas need to be cleaned are
discussed and agreed with each cleaner before they start the cleaning
contract. They are given charts of daily cleaning schedules, fully stating
what needs to be done on a daily basis per area that they are assigned
to. They are also given periodic cleaning schedules. These would state
which areas need to be cleaned and when.

Our approach is to minimize any disturbance or inconveniences that


maybe caused by cleaning activities to our clients business or
environment.

INDUSTRIAL CLEANING EQUIPMENTS

Our staffs has been trained in the use of cleaning equipment and
machines. We also have staffs that has in-depth knowledge and
experience on the operations of industrial cleaning equipment. Our
machine operators can operate machines such as:
Scrubber
Polisher
Burnisher
Wet and Dry Vacuum

Industrial Vacuum
Floor Boy 8
Buffer
Carpet Cleaning
QUALITY MANAGEMENT

INDUSTRIAL CLEANING EQUIPMENTS

Our staffs has been trained in the use of cleaning


equipment and machines. We also have staffs that has
in-depth knowledge and experience on the operations of
industrial cleaning equipment. Our machine operators
can operate machines such as:

Scrubber
Polisher
Burnisher
Wet and Dry Vacuum
Industrial Vacuum
Floor Boy
Buffer
Carpet Cleaning

9
OUR SERVICES

Daily Maid Service

Non-contract service
Hourly service based on
clients needs
At home laundry service
Deep cleaning
Carpet cleaning
General maid service

One-Off Specialized
Cleaning

Once off/more periodic


cleaning services:
Pre-occupation clean
Preparation and restoration
of floor surfaces
Building exterior/window
cleaning
Flood or fire damages
Deep/steam cleaning
High pressure cleaning

10
OUR SERVICES

Contract Cleaning
Services

Day to day maintenance


cleaning services of:
Fitness Centres
Hotels
Restaurant and Cafs
Offices and industrial premises
Schools
Shopping and retail centres
Nursing homes

Hygiene Supplies

Towel dispensers
Hand dryers
Toilet roll holder
Soap dispensers
Sanitary bins
Air fresheners and sanitizers
Consumable toilet requests

Landscaping

Soft landscape
Grass cutting
Tree trimming
11
OUR SERVICES
Daily Cleaning
# AREA DESCRIPTION
1 Rooms/O General housekeeping
ffices Window cleaning
Dump dusting of fixtures, woodworks fitting
and ceiling
Spot cleaning metal, paintworks and glazing
Waste management
Carpet cleaning and care
Phone sanitizing

2 Bathroom/ General housekeeping


Toilet/Sho Scrubbing and cleaning of bath tub, showers
wers and soap dishes/dispensers, walls and doors
Disinfection

3 Passages/ General housekeeping


Corridors/ Clean tables and chairs
Pantry Cabinets
Kitchen utensils
Windows and window seals
Separation of waste and waste management

4 Store General housekeeping


rooms
5 Office Water plants
plants Clean pots

12
OUR SERVICES

Weekly Cleaning
# AREA DESCRIPTION
1 Floors Mopping, scrubbing, polishing and
shining floor
2 Windows Cleaning of interior and exterior (if
applicable) of windows, windows
ledges and frames

3 Storerooms Dump dusting of internal shelves


Re-packing of store items

Monthly Cleaning

# AREA DESCRIPTION
1 Carpet Steaming of carpet areas/floors and
floors fabric chairs
2 Windows Washing and putting up new ones
and curtains

3 General Deep cleaning and scrubbing


area

13
OUR INVENTORY
Cleaning Machineries

Machine type Quantity


Auto Scrubber 6
Scrubber 12
Normal Buffer 4
High Speed Buffer 4
Pressure Washer 8
Carpet Extractor 2
Dry Vacuum 14
Wet & Dry Vacuum 14
Blower 20
High Dusting vacuum 5
Industrial Sweeper 1
Mechanical Platform 1
Mobile Ladder 1

14
OUR INVENTORY

Cleaning Chemicals

Chemical type Chemical type

Multipurpose Solution Ammoniated Stripper


Dirt Buster Mop On Stripper
Rid Clean Floor Polish
Cement Softener Thermoplastic Floor Polish
Bowl Cleaner Floor Sealer
Glass Cleaner Tile Concrete Sealer
Scouring Cream Carpet Shampoo
Disinfectant Low Foam Extraction Cleaner
Pine Gel Anti Foam Additive
Deodorant Gel Stainless Steel Cleaner & Polish
Floor Polish Stripper Mild Acid Aluminium cleaner

15
OUR CLIENTS
HONEY BAADGER INTERNATIONAL
JATOMI FITNESS
TTDI PLAZA AND APARTMENTS (KL)
TEAM POWERHOUSE FITNESS (PENANG)
FITWORX FITNESS (SELANGOR)
MITSUBISHI 3S CENTRE (PETALING JAYA)
XTREME FITNESS (PENANG)
OLICHEM CHEMICALS (SHAH ALAM)
PG APARTMENTS (PENANG)
ANYTIME FITNESS
SERI NIPAH APARTMENTS (SELANGOR)

16

You might also like