Home and Commercial Cleaning Services: "Your Low-Cost Cleaning Partner"
Home and Commercial Cleaning Services: "Your Low-Cost Cleaning Partner"
Home and Commercial Cleaning Services: "Your Low-Cost Cleaning Partner"
CLEANING SERVICES
Introduction 2
Our Statement 3
Company Profile 5
Organizational Chart 6
Quality Management 7
Our Services 9
Our Inventory 13
Our Clients 15
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INTRODUCTION
Entrusted with the task of your housekeeping services, RCT will take
full responsibility of your premises and ensure we employ the best
effort in meeting your requirements and expectations. At RCT,
whether your business is small or large, you will get the same
professionalism from us.
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OUR STATEMENT
OUR VISION
To provide a higher level of service than our competitors and diversify the
cleaning business by becoming the most valued company in our industry. By
achieving our vision, we know that the result will be:
Improved quality
Increased customer satisfaction and higher retention rates
Superior references and referrals
Enhanced opportunities for our employees
A highly trusted and respected partner that every client wants
OUR MISSION
It is our mission to uphold our motto, Your Low Cost Cleaning Partner by
providing our customers with quality and efficient cleaning solutions to their
facility; small or large at an affordable price. We strive daily to support, coach
and encourage our employees to achieve a safe, clean and positive working
environment.
YOUR LOW-COST
CLEANING PARTNER
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OUR STATEMENT
CUSTOMER FIRST
We view our company through our customers eyes. We realize that this
means that we have to constantly try to find solutions to improve the
quality of service so that we exceed our customers expectations.
INTEGRITY
We always act ethically, honestly and fairly in all situations. Whether we are
at work or in the community.
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COMPANY PROFILE
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ORGANIZATIONAL CHART
MANAGING
DIRECTOR
ADMINISTRATION
SUPERVISORS DRIVERS
& PURCHASING
CLEANING CREW
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QUALITY MANAGEMENT
SUPERVISION OF CLEANERS
Our cleaning crew follows a very easy and efficient cleaning approach.
All cleanable areas and times that the areas need to be cleaned are
discussed and agreed with each cleaner before they start the cleaning
contract. They are given charts of daily cleaning schedules, fully stating
what needs to be done on a daily basis per area that they are assigned
to. They are also given periodic cleaning schedules. These would state
which areas need to be cleaned and when.
Our staffs has been trained in the use of cleaning equipment and
machines. We also have staffs that has in-depth knowledge and
experience on the operations of industrial cleaning equipment. Our
machine operators can operate machines such as:
Scrubber
Polisher
Burnisher
Wet and Dry Vacuum
Industrial Vacuum
Floor Boy 8
Buffer
Carpet Cleaning
QUALITY MANAGEMENT
Scrubber
Polisher
Burnisher
Wet and Dry Vacuum
Industrial Vacuum
Floor Boy
Buffer
Carpet Cleaning
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OUR SERVICES
Non-contract service
Hourly service based on
clients needs
At home laundry service
Deep cleaning
Carpet cleaning
General maid service
One-Off Specialized
Cleaning
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OUR SERVICES
Contract Cleaning
Services
Hygiene Supplies
Towel dispensers
Hand dryers
Toilet roll holder
Soap dispensers
Sanitary bins
Air fresheners and sanitizers
Consumable toilet requests
Landscaping
Soft landscape
Grass cutting
Tree trimming
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OUR SERVICES
Daily Cleaning
# AREA DESCRIPTION
1 Rooms/O General housekeeping
ffices Window cleaning
Dump dusting of fixtures, woodworks fitting
and ceiling
Spot cleaning metal, paintworks and glazing
Waste management
Carpet cleaning and care
Phone sanitizing
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OUR SERVICES
Weekly Cleaning
# AREA DESCRIPTION
1 Floors Mopping, scrubbing, polishing and
shining floor
2 Windows Cleaning of interior and exterior (if
applicable) of windows, windows
ledges and frames
Monthly Cleaning
# AREA DESCRIPTION
1 Carpet Steaming of carpet areas/floors and
floors fabric chairs
2 Windows Washing and putting up new ones
and curtains
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OUR INVENTORY
Cleaning Machineries
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OUR INVENTORY
Cleaning Chemicals
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OUR CLIENTS
HONEY BAADGER INTERNATIONAL
JATOMI FITNESS
TTDI PLAZA AND APARTMENTS (KL)
TEAM POWERHOUSE FITNESS (PENANG)
FITWORX FITNESS (SELANGOR)
MITSUBISHI 3S CENTRE (PETALING JAYA)
XTREME FITNESS (PENANG)
OLICHEM CHEMICALS (SHAH ALAM)
PG APARTMENTS (PENANG)
ANYTIME FITNESS
SERI NIPAH APARTMENTS (SELANGOR)
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