American Connector Company
American Connector Company
American Connector Company
Plant layout: Four large cells each Each cell- 2 to 6 production lines
responsible for one of the four types
of connectors Each production line
Terminal Housing
Assembly Packaging
stamping molding
Factors Decisions and policies
Product Technology - Product design of most connectors was standardized to reduce the number of product variations
- Tin was used instead of gold in order to economize
- Connectors were packed on tape and reels
- Extensive value engineering was performed to implement cost saving changes without compromising on quality
Sourcing - Maintained close relationship with suppliers and quality was considered a joint effort
- Suppliers required to certify the quality of products in every delivery
- It demanded frequent delivery, most on daily basis and few on weekly and monthly basis
Quality Control - Pursued five objectives; improving quality control standards, process inspection system, precision of molded components,
quality of product designs and reducing the plants waste
Production and Inventory Control - Production runs were scheduled to be as long as possible and changes were not made for unplanned orders
- Work-in-process inventory was minimized to devote few resources to inventory control
Workforce - General approach to selecting workers was to hire new graduates from high schools for lower level positions and from
universities for higher level positions
- Wages offered were above average for recent graduates in Japan and below average for experienced workers.
Organization - The goals were set, but the plant manager was free to assume those in a way he chose
- The tactical problems were solved by production employees and plant manager, top staff was responsible for long term
planning issues
Sunnyvale Plant:
Always had been a technological leader in the past but currently on the verge of losing that statues
because of excess unutilized capacity for more than 5 years now.
The plant produced ~4500 different models
It was typically a process focused organization
Emphasized on maintaining healthy relationship with big clients by accepting customized orders even
after finalization of production schedule
Plant Layout:
Bottle-neck process
Terminal Assembly Finished
Stamping Holding Terminal and Packaging
goods
and Area Plating Testing Area
inventory
Fabrication Area
Plastic WIP
Housing Holding
Molding Area
Comparison of Operational metrics for DJC and ACC:
Criterion DJC Kawasaki ACC Sunnyvale Remarks
Product Range 640 models ~ 4500 models More customized models
Annual Cost per mold $ 29000 $ 40000
Average life of mold 3 years 8 years
Plant layout Product Focused Process Focused
Packaging 2000 units per reel 10 to 1500 units per Packaging as per customer
reel requirement
Raw Material Inventory 5 days 10.8 days Higher inventory costs
Processing lead time & 4 days 10 days High lead time due to more
WIP inventory customization of models
Finished goods 56 days 38 days Lower serviceability
inventory
Average Production run 7 days 1.5-2 days Higher setup costs for ACC
Plant utilization ~ 90% 70% Excess unused capacity
Employees 94 396 Kawasaki highly automated
Production(1991) 700 mn units 420 mn units Comparison of labor use
Output/Sq ft 15.1 10.9
Effective Utilization 75.4% 30.2% Less process failure for DJC
Comparison of DJCs potential in Kawasaki and USA:
process DJC had lesser variations and product focussed plants(similar to PWP) with average runs of 7 days
Continuous runtime at Kawasaki increases its overall utilization and also higher per employee output adds to efficiency at
Utilization DJC
Pre-automation and similar such guidelines and disciplined practises ensured efficiency
Defect rate at Sunnyvale is too high at 26000 dpmo due to the final product inspection and newer measures like
Quality implementation of SPC and other measures have shown minimal progress
DJC utilizes process inspection and thus better control; quality losses of DJC and ACC over total production are 0.7%
and 1.6% which is substantial
Cost comparison indices of US/Japan indicates that Raw material and electricity is cheaper in US while labour is cheaper
Cost in Japan
Cost advantages to ACC will be lost once DJC enters US
Highly
DJC
Carefully planned schedules tightly connecting Product
processes with manufacturing favoured optimized for
focus
cost and time
Process wise, both are optimized and operate at highly efficient scales; Efficiency of
however DJC has a more focussed manufacturing strategy that allows lesser operations are not the
variations but is much more efficient. major source of the
The suitability of the processes is the major reason for cost advantage to DJC cost differences, it is
For example, ACC uses only final inspection as its quality measure while DJC whole process that
undertakes process while quality checks that ensures lesser defects in the needs to be adapted
final product to better scale