Week 5 - Social Interaction

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Social Interaction

Human and Computer Interaction

Week 5
Learning Goals and Standard
At the end of the lesson the learners will be able to:

• Explain what is meant by social interaction.


• Describe the social mechanisms that are used by people when
communicating and collaborating.
• Discuss how social media have changed the ways in which we keep in
touch, make contact, and manage our social and working lives.
• Explain what is meant by telepresence.
• Give an overview of shareable technologies and some of the studies
showing how they can facilitate collaboration and group participation.
Social Interaction
• There are many kinds of sociality.

• We will focus on:


• how people communicate and collaborate in their social, work, and every day
lives.

• How technologies has changed the way people live in their:


• Face to face interaction.
• Computer-based conversation.
Social Interaction
• A fundamental aspect of everyday life is
being social, interacting with each other,
updating each other about news, changes
and developments, activities and events.
Face to face conversation:

• Talking is something that is effortless and


comes naturally to most people..
Conversational Rules
Sacks et al. (1978) work on conversation analysis describe three basic
rules:

Rule 1: The current speaker chooses the next speaker by asking an


opinion, question, or request.
Rule 2: Another person decides to start speaking.
Rule 3: The current speaker continues talking.
More Conversational Rules
Turn-taking used to coordinate conversation
• A: Shall we meet at 8?
• B: Um, can we meet a bit later?
Back channelling to signal to continue and following
• Uh-uh, umm, ahh
Farewell rituals
• Bye then, see you, yer bye, see you later….
Implicit and explicit cues
e.g. looking at watch, fidgeting with coat and bags

explicitly saying “Oh dear, must go, look at the time, I’m late…”
Being social
• Are F2F conversations being superseded by our social media
interactions?
• How many friends do you have on Facebook, LinkedIn, etc vs real
life?
• How much overlap?
• How are the ways we live and interact with one another changing?
• Are the established rules and etiquette still applicable to online and
offline?
Remote conversations
• Much research on how to
support conversations when
people are ‘at a distance’
from each other

• Many applications have


been developed
• e.g., email,
videoconferencing,
videophones, instant
messaging, chatrooms Early videophone and visualphone
Telepresence
• New technologies designed to allow a person to feel as if they were
present in the other location

• projecting their body movements, actions, voice and facial expressions


to the other location or person
• e.g. superimpose images of the other person on a workspace
A Telepresence Room
Co-presence
• Technologies that enable co-located groups to
collaborate more effectively

• when working, learning and socializing


• Examples: Smartboards, Surfaces, Wii and Kinect
Integration
How do you communicate with
people around you? How can
you say that God is with you
when you are communicating
with other people? What is
your reflection to the bible
verse about communication?
Assessment:
Visit an MMOG (e.g. World of Warcraft, Eve, NeverWinter) and answer the
following:
General social issues
• What kinds of social protocols and conventions are used?
• Does the mode of communication and interaction seem natural or awkward?
• How do players coordinate their actions in the game?
Specific interaction design issues
• What form of interaction and communication is supported, e.g. text/audio/video?
• Are there any social phenomena that occur specific to the context of the MMOG that
wouldn't happen in face-to-face
• settings?
Design issues
• What other features might you include in the MMOG to improve communication,
coordination and collaboration?
Reference
• HCI: Fundamentals and Practice, CRC Press, 2018-2019
• Schwartz, Lopsie (2015). Precision Photoshop: creating powerful
visual effects, CRC Press is an imprint of Taylor & Francis Group
• Gustafson, Aaron (2016). Adaptive web design: crafting rich
experiences with progressive enhancement. New Riders
• Maivald, James J. (2015). Adobe dreamweaver CC: 2014 release,
Adobe Press Books.

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