F4 - Exam Paper 2

To : simon@gmail.
com
From : peter@hotmail.com
Subject : Advice on how to improve your results
(leave one line)
Dear Simon,
I miss you too. I’m glad that you can adapt yourself well with
your new life in Johor.
Don’t be upset for your results! I think you’ll do well in your
next exams. I will give you some helpful tips to improve your
results. First, you have to / must pay attention in the class.
Ask questions if you don’t understand! Next, do revision
daily. Never burn the midnight oil before exam. Lastly, do
more practices on your weak subjects as practice makes
perfect.
(leave one line)
Well, you don’t have to attend online tuition classes
because it doesn’t help much. All you need to do is work
harder on your own.
Hope my advice is useful. Bye!
Your friend,
Peter
Part 2
To : applications@elegancemail.com
From : ……………………………………….
Subject : Apply for Sales Executive for Elegance
Boutique
Dear Madam,
I am writing to apply for the position of full-time sales
executive as advertised on the website jobsearch.com.
(leave one line)
I am twenty-two years old. I believe I am suitable for this
position because I have all the necessary qualifications. I am
fluent in English. Moreover, I am also willing to work 8 hours a
day, including weekends and public holidays.
In addition, I have previous experience of working as a sales
assistant. I worked part-time for Parkson Department Store
between October and December last year. Furthermore, I
consider myself to be responsible and outspoken. I am
always punctual and understand the importance of being
polite and patient to customers.
(leave one line)
Please contact me if you have any questions regarding my
application. I am available for an interview at your
convenience. I look forward to hearing from you.
Yours faithfully,
Christopher Kong → write your own name
Part 3 - Question 3
What are the advantages and disadvantages of online

shopping?
The advantages of online shopping:
● convenience
● better prices
● more variety
● easy price comparisons
The disadvantages of online shopping:
● Shipping problems and delay

● Risk of fraud
● Spend too much time online
● Refunds / returns can be complicated
The Internet has revolutionized the way we shop.
Because of the numerous advantages and benefits, more and
more people these days prefer buying things online over the
conventional method of going into stores.
(leave one line)
One of the advantages of online shopping is its
convenience. You can comfortably shop at midnight while in
your pyjamas and you can do your shopping in minutes.
Besides, cheap deals and better prices are available online. It
is because products come to you directly from manufacturer
or seller without involving middlemen. Moreover, another
advantage is more variety as the choices online are amazing.
You can find anything you want from retailers in other parts of
the state and country.
However, there are also some disadvantages of
shopping online. First, you will encounter shipping problems
and delays. It means you might receive your parcel late or
you have to wait for more than one month to get your
purchase. Second, if you are shopping online, there is a
larger risk of fraud. For example, credit card scams, phishing
and identity theft. Thirdly, returns can be complicated. Sellers
often make the process breezy or extra hard for you to return
their merchandise or get a refund. The whole process might
take longer time than you have expected.
In conclusion, online shopping brings us both advantages
and disadvantages. Although it is a very convenient method
of shopping nowadays, we must control ourselves, so that we
will not overspend or be tricked by some deceitful sellers. Be
careful while shopping online!
Question 4
Who is your hero?

What qualities do you admire about him / her?
What are his / her achievements?
Who is your hero?
- Your father / mother

- Your grandfather
- Your uncle
- Your elder brother
- Your teacher
What qualities do you admire about him / her?
- Understanding - understands others well

- Helpful - always helps the poor or the needy
- Kind-hearted - kind towards animals
- Disciplined - always punctual for work / school
- Determined - never gives up
- Brave / courageous - bravely face the problems he had
What are his / her achievements?
Examples of business achievements
● Completed 200 hours of work experience

● Three years of previous work experience in the industry
● Increased sales by 17% over six months (sales or marketing role)
● Collected £20,000 in unpaid debt (credit controller)
● Successfully managed and led a team of six members (manager)
● Successfully negotiated a 10% discount on all products and goods resulting
in total savings of £26,000 per year (stock manager)
● Resolved 95% of customer enquiries and complaints (customer service role)
Examples of student achievements
● Graduated with a first-class honours degree

● Achieved 3 GCSEs at the A* grade
● Won an award for punctuality
● Won the “Early Submission of Assignment” award
● Elected class representative
● Elected project manager
Examples of personal accomplishments
● Completed a marathon for charity

● Learned a new programming language
● Elected captain of the local football team
My Hero
A hero is a person who is admired for courage, noble

qualities and outstanding achievements. My hero is someone
who means the world to me and that is my father. My father is
my hero, my idol, my model figure, my everything.
My father is my hero because he has provided me
guidance and has always been there for me whenever I need
a shoulder to cry on. I admire him for his determination. My
father was born in a poor family. He had a very tough life
since he was young. However, he did not give up hope and
he studied hard to get a scholarship so that he could
further his studies overseas. After he graduated from
university, he worked hard to run his own business. Today,
he is not only a successful businessman, but he is also a
generous boss.
Another quality that I like about my father is his
helpfulness. He is the most generous person that I have ever
known. He always helps those who are in need as he
involves himself in a lot of charity work to help the
homeless, the poor and the handicapped/disabled. He often
advises me to help others whenever we can and never asks
for reward.
My father is a great businessman. He has accomplished
some outstanding achievements in his business. For
example, he has increased sales by 20 % over six months
in the past five years. Besides, he has successfully
created more job opportunities for younger employees.
Last year, he also completed a marathon for charity and
helped raise funds for the disabled.
To me, my father is my forever hero because he has
moulded me to become a better person. I want to be like him,
a determined, helpful and generous person.
Question 5
A Lucky Escape
Your story must include:

● a description of the escape
● how the escape was carried out
● feelings of the main character
As I was __________ (verb) sunscreen into my face,
I could feel the sun ___________ (3 words) in the back
of my head. It was roughly forty-three degrees that
Sunday afternoon in the small town of South West
Rocks. I ________ _________ (phrasal verb) to the
water edge and watched the waves __________ (verb)
into shore while the sand was __________ (verb) in
between my toes.
I slowly walked further into the crystal clear water,
took a deep _________ (noun) and went under. The
temperature of the water made me go _______ and
________, but it was refreshing at the same time. I was
ducking and __________ under the gentle waves having
so much fun. I felt like I could stay there all day.
I was having such a ____________ (adj) time that I
lost track of time and there were only a few surfers left in
the water. Everyone else had gone home. I looked at my
watch and it said 6:07pm. I then decided it was time for
me to ________ ________ too. As I was about to catch
a wave in, I __________ __________ and realised that I
was about 50 metres away from the shore. I had been
taken out by a rip.
I tried to swim back in against the rip but I felt
exhausted. I then remembered to swim parallel to the
beach. I was nearly out of the rip when I lost my footing
and got knocked over by a massive wave. I crashed and
tumbled down under the water. It felt like I was being
thrown around in a washing machine. The waves were
pounding against me which made it impossible for me to
resurface.
I took my last breath and a gush of water ________
my lungs. My head was ___________ and visions of my
childhood were ___________ through my mind. I was
trying to concentrate on resurfacing and ___________
my breath. But I began to see a long, dark tunnel with a
light at the end of it in the darkness when I was
__________ in and out of consciousness.
Then, I woke up in an unfamiliar room. I __________
what had happened. I had nearly drowned at the beach,
but the three surfers that were in the water saved my life.
I couldn’t believe that I was still alive, it was a ________
_________! I won’t be diving at an __________ beach
alone anymore!

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To : simon@gmail.

Hope my advice is useful. Bye!

What are the advantages and disadvantages of online

● Shipping problems and delay

Who is your hero?

- Your father / mother

- Understanding - understands others well

Examples of business achievements

● Completed 200 hours of work experience

● Graduated with a first-class honours degree

● Completed a marathon for charity

A hero is a person who is admired for courage, noble

Your story must include:

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