Find The Root Causes of Problems
Find The Root Causes of Problems
Find The Root Causes of Problems
DEPARTMENT OF EDUCATION 2
Activity 3.5: Select Area of Focus
DEPARTMENT OF EDUCATION 3
Activity 3.5: Select Area of Focus
In choosing an area of
focus, consider the
most strategic storm
cloud that will affect
your PIA.
Focus on a storm
cloud where most of
the other storm clouds
are linked.
DEPARTMENT OF EDUCATION 4
Teaching-Learning
DEPARTMENT OF EDUCATION
Activity
Analyze 3.5: Select
Priority Area of Focus
Improvement Areas
DEPARTMENT OF EDUCATION 7
Activity 3.5: Select Area of Focus
OUTPUT CHECK:
DEPARTMENT OF EDUCATION 8
STEP 3. Analyze the
Priority Improvement Areas
DEPARTMENT OF EDUCATION 9
Activity 3.6: Do Root Cause Analysis
“The weed”
• Symptoms of
the problem.
• Above the
surface
The root cause is (obvious)
the deepest
underlying cause “The root”
of the problems • Underlying
within any causes.
• Below the
process
surface (not
obvious)
DEPARTMENT OF EDUCATION 10
Root
Activity 3.6: Cause
Do RootAnalysis
Cause Analysis
Root cause is
not the
solution.
Finding the root
cause is
necessary in
identifying the
key strategic “For every effect, there is a root
solution. cause. Find and address the root
cause rather than try to fix the effect,
as there is no end to the latter.”
DEPARTMENT OF EDUCATION 11
Activity 3.6 Do root cause analysis
DEPARTMENT OF EDUCATION 12
Tips in identifying the root cause
DEPARTMENT OF EDUCATION 13
Activity 3.6: Do Root Cause Analysis
DEPARTMENT OF EDUCATION 14
Activity 3.6: Do Root Cause Analysis
DEPARTMENT OF EDUCATION 15
Activity 3.6: Do Root Cause Analysis
DEPARTMENT OF EDUCATION 16
For Year 2 and Year 3
DEPARTMENT OF EDUCATION 17
ACTIVITY:
FINDING THE
ROOT CAUSE
DEPARTMENT OF EDUCATION 18
Instructions
1. From our common process map, focus on
this storm cloud: “79% of students (54 out of
68) answer incorrectly during recitation per
day.”
2. Review the problem statement.
3. Find the root cause of the stated problem.
(15 minutes)
4. You may use any of the tools described
earlier: Fishbone approach, Why-why
Diagram, Problem Tree.
DEPARTMENT OF EDUCATION 19
Review of Problem Statement
DEPARTMENT OF EDUCATION
Root Cause
DEPARTMENT OF EDUCATION
Activity 3.6: Do Root Cause Analysis
OUTPUT CHECK:
DEPARTMENT OF EDUCATION 22
STEP 3. Analyze the
Priority Improvement Areas
DEPARTMENT OF EDUCATION 23
Activity 3.7 Present the root cause to
the SPT
DEPARTMENT OF EDUCATION 24
Activity 3.3: Present the root cause
to the SPT
OUTPUT CHECK:
Presentation (in powerpoint or hard copy) of the root
cause, with the supporting data, process flowchart, and
area of focus
DEPARTMENT OF EDUCATION 25
Q&A
DEPARTMENT OF EDUCATION 26