Emotional Intelligence

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Emotional

Intelligence
Daniel Goleman
-Popularized Emotional
intelligence

Goleman defines emotional intelligence as “the ability to


motivate oneself and persist in the face of frutrations,to
controlimpulse and delay gratification,to reagulate ones’s
moods and keep distress from swamping the ability to
think,to empathize and to hope”
Peter Salovey
-Emotional intelligence
was first introduced by
PETER SALOVEY

Identified five domains of emotional intelligence.


1. Knowing one’s emotions or self awareness
2. Managing emotions
3. Motivating oneself
4. Recognizing emotions in others
5. Handling relationship
Knowing one’s emotion or self
awareness
• Self awareness brings with it the skill for self
reflection.
• It is about a person who recognizes an emotion
being felt and is able to verbalize it by saying “I
am experiencing anger” or “I am angry.
• This is about knowing how we feel and the thought
behind the feeling.
Managing Emotion
• It may be a symbolic threat to one’s dignity and self
esteem,which happens when one is insulted or
demeaned in front of other people
• To mange such anger a person can stop for a split
second toassess the situation and manage one’s
thoughts are crossing your mind and if these are
negative,reassess if they are relevant to you and
turn them into something else like with a sense of
humor or empathy.
Motivating Oneself
• Hope is the element present when one is fighting
some overwhelming anxiety,a defeatist, or
depression.
• Goleman points outs that optimism is a great
motivator,and like hope,it provides a person with
expectations that things will turn out better or
right,when faced with adversity.
Recognizing emotions in others
• The capacity to recognize the emotions in
other people is called EMPATHY.
• According to Goleman,the root cause of our
capacity to empathize is SELF AWARENESS
• If we recognize our own emotions ,then it will
be easier to recognize other people’s emoions
as well.
• Empathy is important in maintaining
relationship as this also taps on the caring
capacity of people
Handling relationship
• Emotional intelligence is also evident in the way
we manage our relationship with others.

Thomas Hatch came up with Four components of


social intelligence or interpersonal.These are:
• Organizing group
• Negotiating solutions
• Personal connections
• Social Analysis
Organizing group
 A leadership skill essentisl in mustering groups of
people toward a common action.

Negotiating solutions
 This talent to bring people in conflict to talk and
come up with a solution is usually found among
mediators of disputes .
Personal connection
 This is the talent where empathy and connecting
with another person’s emotions are manifested.

Social analysis
 Is the talent to step out of a situations and
objectively form insights about the way people
feel and behave.
Variances of Emoion
Six basic emotions by paul ekman

1. Happy
2. Sad
3. Afraid
4. Anger
5. Surprise
6. Disgust
Robert Plutchik
Another psychologist who therized that
emotions are multidimensional or havinng
various intensities.
1. Adoration
2. Ecstasy
3. Anticipation
4. Rage
5. Disgust
6. Grief
7. Surprise
8. Fear
Benefits of Emotional Intelligence
It is often believed that emotional intelligence or also
referred to as EQ(emotional quotient) is more
important in achieving success in one’s career or
personal life then IQ
While high IQ is not a surefire element to one’s
success,EQ has been identified as the foundation in
developing important skills necessary for one’s at
work.
Emotional Intelligence is
important as it directly affects:
1. Physical and mental health-emotional intelligence equips
one with tools in managing sttress;and stress,which
usually brings discomfort and illness can be avoided.
2. Work performance-either in school if you are still a
student,or at work ,if you are already employed.emotions
that are managed wwell relieve one from stressful
situations and misunderstanding with others.
3. Relationship-interpersonal realtionships are enhanced
because emotions are expressed in amore poitive
way,nd with wmpathy,genuine caring expressed and
shared.

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