Chapter 9:emotional Intelligence: Presented By:david Andre Ramos Joemer Capitulo

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The key takeaways are that emotional intelligence involves being self-aware of one's emotions, managing emotions, motivating oneself, recognizing emotions in others, and handling relationships. Developing emotional intelligence can provide benefits such as better physical and mental health, improved work performance, and stronger relationships.

The main parts of the brain involved in emotion are the amygdala, which detects threats and controls the flight or fight response, and the prefrontal cortex, which helps regulate emotions.

The five domains of emotional intelligence according to Goleman are self-awareness, self-management, social awareness, relationship management, and motivation.

Chapter 9:Emotional

Intelligence
Presented by :David Andre Ramos
Joemer Capitulo
Daniel Goleman Emotional
Intelligence: Why It
Can Matter More
Than IQ
The Neurological Basis Of Emotion
• Goleman presented the physiological process on how emotions occur
• Goleman stated that all emotions are, in essence, impulses to act, the
instant plant for handling life that evolutions has instilled in us.
• Flight or fight – response that animals in general have the this instinctive
nature for survival.
Parts of the Human brain primarily involved in the creation
of emotion
Joseph Ledoux
Amygdala

• has become the center of action , the emotional sentinel that


can take control of our actions even before the neocortex
could asses what to do.
• It also keeps a memory bank of previous experiences related to emotions.
What is Emotional Intelligence?

Daniel Goleman Peter Salovey John D. Mayer


Emotional Intelligence

• The ability to motivate oneself and persist in the


face of frustrations, to control impulse and delay
gratification, to regulate one’s moods and keep
distress from swamping the ability to think, to
empathize, and to hope.
Goleman’s Five Domain of Emotion
Intelligence
• Knowing one’s emotion or self-awareness
• Managing Emotions
• Motivation oneself
• Recognizing emotions in others
• Handling Relationships
Knowing one’s emotions or self-
awareness
• Self awareness brings with it the skill for self-reflection
• When one recognizes this emotion, there is also a desire to get rid of it or
get out of that situation. When this happens, this is seen as a sign that
neocortex is gaining some control over the amygdala.
Managing Emotions
• In Goleman’s Book (Emotional Intelligence: Why It Can Matter More
Than IQ) points out that we often have very little or no control when an
emotion occurs and what this emotion will be, but we can have control on
how long an emotion will last.
Motivation oneself
• Research studies shown that hope is a major indicator of emotional
intelligence
• Hope is the element present when one is fighting some overwhelming
anxiety, a defeatist attitude, or depression.
• Optimism is a great motivator, and like hope, it provides a person with
expectations that things will turn out better or right ,when faced with
advertisy
Recognizing emotions in others
• If we recognize our own emotions and how these affect us, then it will
be easier to recognize other people our own emotions and how these affect
us then it will be easier to recognize and how these affect us,
• The capacity to recognize the emotions in other people is called empathy
• Empathy is important in maintaining relationships as this also people’s
emotions as well.
Handling Relationships
• Emotional intelligence is also evident in the way we manage our
relationship with others
• Four Components of Social Intelligence or Interpersonal Intelligence
(Howard Gardner & Thomas Hatch)
Four Components of Social Intelligence
• Organizing Group- a leadership essential in mustering groups of people
toward a common action.
• Negotiating solutions – this talent bring people in conflict to talk and come up
wit a solution is usually found among mediators of disputes
• Personal Connection- This is the talent where empathy and connecting with
another person’s emotions are manifested
• Social analysis- is the talent to step out of a situation and objectively form
insight about the way people feel and behave.
Variances of Emotions
• Emotions were defines as a descpriptive term referring to variation-in
level of arousal, affective state or mood, expressive movements, and
attitudes
• Old Version of Different emotions (Happy, Sad, Afraid. Anger. Surprise
and Disgust)
• New Version (Happy , Sad, Afraid or surprise, and Anger or disgust)
Variances of Emotion
• According to Robert Plutchik he theorized emotions are multidimensional
or having intensities.
• Emotions (Adoration, Ecstasy. Anticipation, Rage, Disgust, Grief,
surprise, and Fear)
• Each emotion have varying intensifies starting with the most intense at the
center of the circle with most intense colors ( Plutchik’s Wheel of
Emotions) to the least intense of emotions within that category
Goleman’s eight main families of
emotion
• Anger
• Sadness
• Fear
• Enjoyment
• Love
• Surprise
• Disgust
• Shame
Benefits of Emotional Intelligence
• It is believed that Emotional Intelligence (EI) or Emotional Quotient (EQ)
is more important in achieving success in one’s career or personal life than
IQ.
• EQ has been identified as the foundation in developing important skills
necessary for one’s success at work. While a high IQ is not a surefire
element to one’s success
Benefits of Emotional Intelligence
• Physical and mental health – emotional intelligence equips one with tools
in managing stress: and stress, which usually brings discomfort and
illnesses, can be avoided
• Work Performance- either in school if you are still a student. or at work, if
you are already employed.
• Relationships- interpersonal are chanced because emotions are expressed
in a more positive way and with empathy, genuine caring is the expressed
and shared.
Developing Emotional Intelligence
• In developing one’s emotional intelligence, one must first be aware of the
neurological genesis of emotions, which emanates from interplay between
the different parts of the brain particularly, the thalamus, amygdala, and
frontal neocortex,
• Mayer’s and Salovey’s five domain guide in developing one’s emotional
intelligence
Five Domain of Emotional Intelligence
• Domain 1: Knowing one’s emotions and being aware of oneself
• Domain 2: Managing one’s emotion
• Domain 3: Motivating oneself
• Domain 4: Recognizing in others
• Domain 5: Handling relationships

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