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    Emotinnal Intelligence

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    mariem.rahimi
    The document discusses emotional intelligence (EI), including its components and importance in the workplace. It provides a brief history of the concept and defines EI as recognizing, understanding, expressing, and managing one's own emotions and the emotions of others. The key components of EI are identified as self-awareness, self-management, motivation, empathy, and social skills. The document outlines various benefits of strong EI at work, such as staying calm under pressure, resolving conflicts effectively, and increasing delegation skills and empathy. It provides tips for developing EI through self-reflection, effective communication, stress management, and relationship building.

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    Emotinnal Intelligence

    Uploaded by

    mariem.rahimi
    26 views20 pages
    The document discusses emotional intelligence (EI), including its components and importance in the workplace. It provides a brief history of the concept and defines EI as recognizing, understanding, expressing, and managing one's own emotions and the emotions of others. The key components of EI are identified as self-awareness, self-management, motivation, empathy, and social skills. The document outlines various benefits of strong EI at work, such as staying calm under pressure, resolving conflicts effectively, and increasing delegation skills and empathy. It provides tips for developing EI through self-reflection, effective communication, stress management, and relationship building.

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    The document discusses emotional intelligence (EI), including its components and importance in the workplace. It provides a brief history of the concept and defines EI as recognizing, understanding, expressing, and managing one's own emotions and the emotions of others. The key components of EI are identified as self-awareness, self-management, motivation, empathy, and social skills. The document outlines various benefits of strong EI at work, such as staying calm under pressure, resolving conflicts effectively, and increasing delegation skills and empathy. It provides tips for developing EI through self-reflection, effective communication, stress management, and relationship building.

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    26 views20 pages

    Emotinnal Intelligence

    Uploaded by

    mariem.rahimi
    The document discusses emotional intelligence (EI), including its components and importance in the workplace. It provides a brief history of the concept and defines EI as recognizing, understanding, expressing, and managing one's own emotions and the emotions of others. The key components of EI are identified as self-awareness, self-management, motivation, empathy, and social skills. The document outlines various benefits of strong EI at work, such as staying calm under pressure, resolving conflicts effectively, and increasing delegation skills and empathy. It provides tips for developing EI through self-reflection, effective communication, stress management, and relationship building.

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    You are on page 1of 20

    Emotional Intelligence(EI)

    Supervised by:: Mr .NOUHI Mohamed

    Field: Mechanical Engineering

    Presented by :: HASSANI Imane


    RAHIMI Mariem

    Academic year:2023/2024
     Introduction

     Emotional Intelligence

     Components of EI
    Table of content
     Importance of EI at the
    This presentation sets out:
    workplace

     Conclusion
    Emotional Intelligence(EI)

    Anyone can become angry-that is


    easy. But to be angry with the right
    person, to the right degree, at the
    right time, for the right purpose, and
    in the right way this is not easy.
    Emotional Intelligence(EI)

    1995
    Emotional Intelligence
    Daniel Goleman
    1983
    Multiple Intelligence
    Howard Gardner
    1940
    Non-Intellectual Factors
    David Wechsler
    1920 EI Timeline
    Social Intelligence
    Edward LThorndike
    What is Emotional Intelligence?

    “Recognizing, understanding, expressing and managing your emotions and the emotions of others.”
    Examples of high EI:
     Understanding your own emotions
     Picking up on others’ cues
     Managing your responses/reactions to others
     Being appropriate in social situations
     Developing relationships
     Treating others well
     Helping others manage their emotions
    Emotional Intelligence

    01 Resilience in Case of Crisis

    02 Highly Motivated Employees

    Efficient Information Sharing


    03

    04 Superior Knowledge Transfer


    Five distinct components of EI:

    1. Self-awareness

    2. Self-management

    3. Motivation

    4. Empathy

    5. Social skills
    Components of Emotional Intelligence

    Know your own Link it to goal Understand others’


    emotions achievement emotions

    Self-
    Awareness Empathy

    Motivation
    Self-
    Management Social skills

    Manage your own Manage others


    emotions emotions
    Types of Empathy
    Cognitive Empathy
    ✓Understanding other’s feelings
    ✓Taking other’s perspective

    Types of Empathy Emotional Empathy


    ✓Sharing an emotional experience
    ✓Distress in response to pain

    Somatic Empathy
    ✓Physical level
    ✓Someone cries, you cry
    Emotional Regulation

    Emotional
    Regulation

    Kids
    ✓Radical Adults
    Sincerity Maturity Intelligence ✓House Rules
    ✓Immediate ✓Emotional
    Response Response
    Emotionnal Intelligence and Rational considerations

    IQ VS EQ

    ✓Concentration ✓Self-Awareness
    ✓Comprehension ✓Self-Regulation
    ✓Analytical Skills ✓Motivation
    ✓Multi-talented ✓Empathy
    ✓Memory ✓Social Skills
    ✓Focus
    Emotional Intelligence

    ✓Achieve goals Shooting ✓Slow down


    Drive
    ✓Consume ✓Rest and digest
    System System
    ✓Get things done ✓Care

    Default EQ
    ✓Manage threats
    Threat ✓Protection
    System ✓Survive
    How to increase Emotional Intelligence?

    5 Questions to Increase Emotional Intelligence

    Self-Awareness What am I feeling right now?

    Empathy What is the other person feeling right


    now?
    Self-Regulation What can I do to control my emotions?

    Social Skills How can I show interest in this person?

    Motivation Is it easy? Or difficult? And why?


    How can we increase our emotional intelligence?
    1. Acknowledge emotions.
    2. Accept emotions.
    3. Practice deep and focused listening when communicating with others.
    4. Summarize and feedback on what you think you heard.
    5. Practice noticing body language or nonverbal
    communication.
    6. Observe your own reactions to a colleague’s
    communication.
    7. Pay more attention to your own emotions.
    How to Increase Your EI?

    How to Increase Your EI?

    5 Key Skills Method


    Self-Management Stress Management
    Self-Awareness Mindfulness
    Social Awareness Effective Communication
    Relationship Management Empathy
    Controlling your Emotions
    Identify how you feel and then…
     Pause
     Walk away
     Take a deep breath
     Do a crossword puzzle, Sudoku, etc.
     Laugh
     Relax
     Paint, draw, cook
    Emotional Intelligence affects……

    Your performance at school or work


    01

    Your physical health


    02
    Your
    Emotional Your mental health
    Intelligence 03
    Affects:
    Your relationships
    04

    Your Social Intelligence


    05
    The Benefits of Emotional Intelligence at Work
    On the job, people with higher emotional intelligence excel at:
     Staying calm under pressure
     Resolving conflict effectively
     Behaving with empathy
     Leading by example
     Those with high levels of Emotional Intelligence delegate
    more effectively and more emphatically
     Increasing our Emotional Intelligence makes us better
    employees, leaders, colleagues and teammates
    Emotionally Intelligent People are…

     Empathetic…care how others feel


     Willing to change…and open to it
     Positive people, that others want to
    be around
     Focused on achieving goals while
    motivating others
     More productive
    Thank you for your attention

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