Unit Attitude
Unit Attitude
Unit Attitude
DEFINITION
• According to Bem, “Attitudes are likes and dislikes”.
• According to Eagel, “Attitude are an overall evaluation that allows one to
respond in a consistency favorable or unfavorable manner with respect to a
given object or alternatives”.
IMPORTANCE OF ATTITUDE
• Instrumental or utilitarian
• Ego – defensive
• Value – orientation
• Knowledge
ATTITUDE – BEHAVIOUR RELATIONSHIP
• Attitude specificity
• Attitude relevance
• Timing of measurement
• Personality factors
• Social constraints
ATTITUDES AND CONSISTENCY
• Congruity theory
• Balance theory
• Cognitive dissonance theory
TYPES OF ATTITUDE/ WORK ATTITUDES
EFFECTS OF EMPLOYEE ATTITUDES
• Employee performance
• Employee turnover
• Absence and tardiness
• Violence
• Other affects
ATTITUDE FORMATION
@ Process of attitude formation
• Childhood phase
• Adulthood phase
• Maturity phase