Unit Attitude

Download as pptx, pdf, or txt
Download as pptx, pdf, or txt
You are on page 1of 17

ATTITUDE

Meaning and definition


Characteristic of attitude
Importance of attitude
Components of attitude
Relationship with attitude & behaviour
Attitude – behaviour relationship
Sources of attitude
Functions of attitude
Attitude & consistency
Types of attitude / work attitudes
Effects of employee attitudes
Attitude formation
Changing attitude
Barriers to changing attitude / overcoming barriers
Attitude measurement
Meaning and definition
MEANING
• It refers to the feeling and behaviour of an individual towards any object or
situation
• Behaviours are of two types. They are positive and negative which can be
identified by observing the actions of an individual
• The proper functioning of an individual can be easily determined either by
his behaviour or by his personality
• Thus, it can be said that an attitude refers to outlook or point of view of a
person regarding any object
• Attitude of an individual not only influences one’s own performance but
also affects the behaviours of others

DEFINITION
• According to Bem, “Attitudes are likes and dislikes”.
• According to Eagel, “Attitude are an overall evaluation that allows one to
respond in a consistency favorable or unfavorable manner with respect to a
given object or alternatives”.
IMPORTANCE OF ATTITUDE

• Determines meaning of environment


• Rationalizes the actions
• Organises facts
• Facilitates selection of facts
RELATIONSHIP WITH ATTITUDE AND BEHAVIOUR

• Instrumental or utilitarian
• Ego – defensive
• Value – orientation
• Knowledge
ATTITUDE – BEHAVIOUR RELATIONSHIP

• Attitude specificity
• Attitude relevance
• Timing of measurement
• Personality factors
• Social constraints
ATTITUDES AND CONSISTENCY

• Congruity theory
• Balance theory
• Cognitive dissonance theory
TYPES OF ATTITUDE/ WORK ATTITUDES
EFFECTS OF EMPLOYEE ATTITUDES

• Employee performance
• Employee turnover
• Absence and tardiness
• Violence
• Other affects
ATTITUDE FORMATION
@ Process of attitude formation
• Childhood phase
• Adulthood phase
• Maturity phase

@ Factors influencing attitude formation


• Media
• Educational and religious institutions
• Emotional factors
• Economic factors
• Political factors
CHANGING ATTITUDE
• Attitudes can be changed when people are
young but as soon as they enter their maturity
age, they start resisting all those factors that
intend to change their attitude
Barriers to changing attitude
• Prior commitment
• Insufficient information
• Lack of alternative
• Mistrust
• Unequal status in
outcomes
• Absence of institutional
support
OVERCOMING BARRIERS TO CHANGING
ATTITUDE
• Providing new information
• Making use of fear
• Influence of friends or peers
• Removing inconsistency
• Co-opting approach
ATTITUDE MEASUREMENT

• Thurstone type of scale


• Likeret scales
• Sematic differentials
• Repertory grid
• Opinion surveys
• Interviews
• Self – fulfilling prophecy

You might also like