2.3.3.1 Facilitative Leadership Training
2.3.3.1 Facilitative Leadership Training
2.3.3.1 Facilitative Leadership Training
Leadership
Agenda
1:30pm Welcome
◦ Ice Breaker
◦ Review agenda
◦ Training Objectives
◦ Develop & Review Training Agreements
Sel
s
nes
f-
•Your innate relationship with Conflict
ma
ar e
na
•Your communications strengths and challenges
aw
ge m
lf-
•Your ability to build trust…quickly
Se
Facilitative
ent
All of these will be tested as you practice Leadership
Setting
Direction
B
Capa uilding
& kn city (skill Inspiring
owle s
dge) Commitment
Facilitative Leaders Practices:
Set
Direction
Share an
Inspiring Vision
Balance Results,
Process and
Relationships
Facilitative Leaders Practices:
Inspire
Commitment
Practice
Appropriate
Maximum
Involvement
Create Pathways
to Action
Facilitate
Agreement
Facilitative Leaders Practices:
Build
Capacity
Celebrate
Accomplishment
Setting The Stage for Great
Facilitative Leadership
IMPROVE LISTENING
SKILLS
1) Choose to listen
2) Be an effective listener
3) Don’t interrupt unless necessary
4) Listening requires focus. You are
paying attention to the story, how
it is told, use of language and
voice, body language
5) Summarize to verify mutual
understanding, even where there
is disagreement
6) Don’t impose your solutions, you
can ask if they are interested.
**Listening Activity**
Facts - A true statement that can be proven with evidence. It
can be verified.
Adapted from University of Minnesota Extension. NELD North Central 2014 Chicago Workbook. Created by Jody
Horntvedt and Toby Spanier
Encouraging Dialogue vs.
Controlling the Conversation
CONTROL DIALOGUE
Encourages CONFLICT Encourages RESOLUTION
Supporting DIALOGUE
• Ask open ended questions that encourage broad thinking and
participation
• Use close-ended questions for details
• Listen actively
• Don’t evaluate
• Be comfortable with silence
• Be observant of body language
• Seek to understand, identify information to resolve conflict
• Offer genuine support
PRACTICE
EMPATHY
•Recognize emotions in others
•Have Fundamental “people skills”
•Have awareness of others’ needs/wants
•Consider others’ feelings as factors in
decision making
•Attempt to put yourself in someone else’s
shoes to feel & understand the person’s
perspective
PRACTICE ACCEPTANCE
ACCEPTANCE IS SIMPLY NON-JUDGMENTAL
UNDERSTANDING
Design Pathways to Action: Bring out the Best in Others: Growth Areas:
Guide others in planning how to Coach individuals to do their best.
solve problems and realize Listen as an ally. Support the
opportunities. Help people see expression of others’ ideas. Work to
alternatives when executing a overcome obstacles.
plan.