Design Thinking Unit 4
Design Thinking Unit 4
Design Thinking Unit 4
Srimathi
Venkatachalam
Corporate Trainer
User Feedback &
Teaching
FEEDBACK
projects, and can make or break it. It builds trust, and allows clients
to see the process and understand why their project is the way it is.
Sticky notes must be
attractive.
➥It opens the door for team members, clients, and stakeholders to
review and analyze a design idea.
➥It lets you know what's working, what's not working, and how
things can be improved.
Customer feedback helps to improve
Why customer retention.
➳Unprofessional Tone
Competitive
Asynchronou
Heuristic or
s task based
Evaluation Comparative
test
Review
Survey
s
A survey is a process
used to identify or
measure the
happiness and
satisfaction of different
business entities or
consumers.
Cognitive walkth
rough
•A cognitive walkthrough is a usability testing
Heuristic evaluation is a
thorough assessment of a
product’s user interface, and its
purpose is to detect usability
issues that may occur when
users interact with a product
and identify ways to resolve
Competitive or Comparative Review
A competitive review is an assessment of your product or service
against those offered by competitors. It involves analyzing features,
pricing, performance, and other aspects to identify strengths and
weaknesses in comparison.
Teaching can take place in a variety of settings, such as schools, universities, vocational training
centers, and online platforms. Effective teaching involves the use of appropriate teaching strategies,
assessment methods, and instructional materials that are tailored to the needs and interests of
learners, and that promote active engagement and critical thinking.
The ultimate goal of teaching is to enable learners to become independent and lifelong learners who
can use their knowledge and skills to achieve their personal and professional goals.
Do you agree there is a difference between studying and learning?
Studying Learning
The three most common innovation challenges in
design thinking are people desirability, business
viability and technical feasibility