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stwalkerster (Simon Walker)
Developer (Account Creation / Helpmebot), enwiki Admin/Checkuser

Today

  • Clear sailing ahead.

Tomorrow

  • Clear sailing ahead.

Friday

  • Clear sailing ahead.

User Details

User Since
Oct 25 2014, 8:33 AM (525 w, 4 d)
Availability
Available
IRC Nick
stwalkerster
LDAP User
Stwalkerster
MediaWiki User
Stwalkerster [ Global Accounts ]

Recent Activity

Sat, Nov 16

stwalkerster added a comment to T380118: ircservserv should use SASL to authenticate to libera.chat.

Looking at https://github.com/aatxe/irc?tab=readme-ov-file#configuring-irc-clients and https://docs.rs/irc/latest/irc/client/data/config/struct.Config.html#structfield.client_cert_path , it seems this already will support CertFP authentication. That alone should help remove passwords from the log files while also providing authentication during connection.

Sat, Nov 16, 9:43 PM · ircservserv

Sep 25 2024

stwalkerster added a comment to T346901: Phase out #wikimedia-quibble IRC channel in favor of #wikimedia-releng.

@brennen Were you opped in #wikimedia-releng when you tried? You probably need to be opped to set this.

Sep 25 2024, 4:45 PM · Release-Engineering-Team (Priority Backlog 📥), wikimedia-irc-libera, Quibble

Feb 22 2024

stwalkerster created T358234: GitLab header logo blocks top portion of page.
Feb 22 2024, 3:36 PM · Upstream, GitLab (Upstream pit of despair 🕳️), Release-Engineering-Team

Jan 9 2024

stwalkerster added a comment to T342487: [Event Platform] Actor performing suppression revealed publicly.

IMHO this can be made public.

Jan 9 2024, 12:53 AM · Data-Engineering (Sprint 6), MW-1.42-notes (1.42.0-wmf.7; 2023-11-28), SecTeam-Processed, Privacy Engineering, Event-Platform, Vuln-Infoleak, Security

Dec 14 2023

stwalkerster added a comment to T342487: [Event Platform] Actor performing suppression revealed publicly.

Apologies, I've not been well the past week so I forgot about this.

Dec 14 2023, 10:27 PM · Data-Engineering (Sprint 6), MW-1.42-notes (1.42.0-wmf.7; 2023-11-28), SecTeam-Processed, Privacy Engineering, Event-Platform, Vuln-Infoleak, Security

Oct 30 2023

stwalkerster added a comment to T342487: [Event Platform] Actor performing suppression revealed publicly.

I performed a suppression and an unsuppression. These are the entries from the private suppression log:

  • 2023-10-30T18:00:43 Stwalkerster talk contribs block secretly changed visibility of a revision on page User:Stwalkerster/sandbox: content unhidden and removed restrictions for administrators (T342487) (diff | more...)
  • 2023-10-30T18:00:27 Stwalkerster talk contribs block secretly changed visibility of a revision on page User:Stwalkerster/sandbox: content hidden and applied restrictions to administrators (T342487) (diff | more...)
Oct 30 2023, 6:08 PM · Data-Engineering (Sprint 6), MW-1.42-notes (1.42.0-wmf.7; 2023-11-28), SecTeam-Processed, Privacy Engineering, Event-Platform, Vuln-Infoleak, Security

Oct 5 2023

stwalkerster added a comment to T342487: [Event Platform] Actor performing suppression revealed publicly.

By 'suppression flag', you mean when the 'Hide username from edits and lists' box is checked when creating a block for a user

Oct 5 2023, 11:19 PM · Data-Engineering (Sprint 6), MW-1.42-notes (1.42.0-wmf.7; 2023-11-28), SecTeam-Processed, Privacy Engineering, Event-Platform, Vuln-Infoleak, Security
stwalkerster added a comment to T342487: [Event Platform] Actor performing suppression revealed publicly.

if an admin wants to hide a user's name, then their own user info should be hidden in the log as well? Is that what happens in the log? The log goes to the secret log instead of the public log?

Oct 5 2023, 5:15 PM · Data-Engineering (Sprint 6), MW-1.42-notes (1.42.0-wmf.7; 2023-11-28), SecTeam-Processed, Privacy Engineering, Event-Platform, Vuln-Infoleak, Security

Oct 4 2023

stwalkerster added a comment to T342487: [Event Platform] Actor performing suppression revealed publicly.

@Ottomata Thanks! A good line of thinking is whether or not something is logged in the suppression log ( [[Special:Log/suppress]] ). If it is, it should be treated as private.

Oct 4 2023, 8:37 PM · Data-Engineering (Sprint 6), MW-1.42-notes (1.42.0-wmf.7; 2023-11-28), SecTeam-Processed, Privacy Engineering, Event-Platform, Vuln-Infoleak, Security

Sep 29 2023

stwalkerster added a comment to T347665: Multiple CloudVPS instances lost their ips (unreachable).

https://accounts.wmflabs.org/ is also down

Sep 29 2023, 8:05 AM · User-dcaro, cloud-services-team, Cloud-VPS

Aug 27 2023

stwalkerster added a comment to T342381: Unable to delete volume group accounts-oauth.

OK, so now what I'm seeing is:

  • 0/4 volume snapshot quota usage, which feels suspicious
  • 2 volume snapshots, which don't want to delete with a delete snapshot:Snapshot is busy. error (in the messages tab)
  • 2 volumes (accounts-oauth-b-database and oauth-www) which I can't delete with You are not allowed to delete volume: accounts-oauth-b-database errors (as a popup)
  • and the volume group.
Aug 27 2023, 9:24 PM · Cloud-VPS

Aug 16 2023

stwalkerster added a comment to T342381: Unable to delete volume group accounts-oauth.

Thanks Andrew!

Aug 16 2023, 6:41 PM · Cloud-VPS

Aug 3 2023

stwalkerster added a comment to T342381: Unable to delete volume group accounts-oauth.

Looks like I've managed to get accounts-oauth-g-database stuck in detaching mode; would you mind helping that one along?

Aug 3 2023, 1:09 PM · Cloud-VPS
stwalkerster added a comment to T342381: Unable to delete volume group accounts-oauth.

Hmmm... maybe this has come from a fundamental misunderstanding of how snapshots and volumes work on OpenStack. I had thought that a volume created from a snapshot was then independent of that snapshot, allowing the snapshot to be then removed leaving the volume? (FWIW, this is exactly how EBS volumes and EBS snapshots work on AWS).

Aug 3 2023, 9:36 AM · Cloud-VPS

Jul 25 2023

stwalkerster added a comment to T342487: [Event Platform] Actor performing suppression revealed publicly.

The page/revision information affected is publicly visible through page histories, so indeed that should stay.

Jul 25 2023, 4:35 PM · Data-Engineering (Sprint 6), MW-1.42-notes (1.42.0-wmf.7; 2023-11-28), SecTeam-Processed, Privacy Engineering, Event-Platform, Vuln-Infoleak, Security

Jul 22 2023

stwalkerster updated subscribers of T342487: [Event Platform] Actor performing suppression revealed publicly.
Jul 22 2023, 12:38 PM · Data-Engineering (Sprint 6), MW-1.42-notes (1.42.0-wmf.7; 2023-11-28), SecTeam-Processed, Privacy Engineering, Event-Platform, Vuln-Infoleak, Security
stwalkerster created T342487: [Event Platform] Actor performing suppression revealed publicly.
Jul 22 2023, 12:37 PM · Data-Engineering (Sprint 6), MW-1.42-notes (1.42.0-wmf.7; 2023-11-28), SecTeam-Processed, Privacy Engineering, Event-Platform, Vuln-Infoleak, Security

Jul 20 2023

stwalkerster created T342381: Unable to delete volume group accounts-oauth.
Jul 20 2023, 5:59 PM · Cloud-VPS

Jul 5 2023

stwalkerster added a comment to T341097: Spam in PMs on IRC recent changes server.

I've been having... fun... getting ratbox to compile on my Ubuntu focal desktop for testing. I've had to do some changes to includes/memory.h just to get it to compile which I'm not too happy about, along with setting the __NO_INLINE__ define.

Jul 5 2023, 10:58 PM · Infrastructure-Foundations, SRE, Wikimedia-IRC-RC-Server
stwalkerster added a comment to T341097: Spam in PMs on IRC recent changes server.

I'm hoping to look tonight into whether I have the skills to sensibly patch-out PMs entirely, but I don't want to claim the task until I've got a clearer idea. I'm probably going to take the approach of just making callerid stricter, as the work to disable PMs is pretty much there with callerid.

Jul 5 2023, 10:00 AM · Infrastructure-Foundations, SRE, Wikimedia-IRC-RC-Server

Jul 4 2023

stwalkerster added a watcher for Wikimedia-IRC-RC-Server: stwalkerster.
Jul 4 2023, 10:55 PM
stwalkerster added a comment to T341097: Spam in PMs on IRC recent changes server.

After a brief look through the code, a quick and dirty fix might be something like this:

Jul 4 2023, 9:08 PM · Infrastructure-Foundations, SRE, Wikimedia-IRC-RC-Server
stwalkerster added a comment to T341097: Spam in PMs on IRC recent changes server.

I've advised on IRC that it's possible to set /mode <nick> +g to prevent receiving PMs.

Jul 4 2023, 9:02 PM · Infrastructure-Foundations, SRE, Wikimedia-IRC-RC-Server

Jun 5 2023

stwalkerster created T338188: Create Bookworm image.
Jun 5 2023, 10:01 PM · cloud-services-team, Cloud-VPS

Mar 13 2023

stwalkerster updated subscribers of T331934: wmopbot should not let users without JavaScript submit incomplete cloak requests.

@LucasWerkmeister I see two requests in the system from you, neither with a cloak actually requested (as you suspected). I'll decline them both, which should allow you to resubmit the form with a request.

Mar 13 2023, 10:55 PM · wikimedia-irc-libera

Mar 12 2023

stwalkerster closed T152926: Set channel cmode +S for wikimedia private IRC-Channels as Resolved.

Done by Amanda on -checkuser and -privacy - the channel mode for both channels is now +Sint

Mar 12 2023, 2:53 PM · wikimedia-irc-libera, Security, Privacy

Jan 18 2023

stwalkerster added a member for wikimedia-irc-libera: stwalkerster.
Jan 18 2023, 9:10 PM

Dec 30 2022

stwalkerster added a comment to T325065: Quota-requests - Increase glamwikidashboard disk sizes.

@Yonatan.Bendahan Terraform works (mostly) fine, though it's not officially supported.

Dec 30 2022, 1:17 AM · Cloud-VPS (Quota-requests), API Platform, Foundational Technology Requests

Dec 29 2022

stwalkerster added a comment to T326009: Exposed novaobserver password on WMCS GitLab repo.

:facepalm: - of course, I should have read the surrounding comment. My apologies!

Dec 29 2022, 8:07 PM · SecTeam-Processed
stwalkerster created T326009: Exposed novaobserver password on WMCS GitLab repo.
Dec 29 2022, 6:09 PM · SecTeam-Processed

Oct 20 2022

stwalkerster created T321250: Extend Tofu provider to allow configuration via environment variables.
Oct 20 2022, 12:20 AM · cloud-services-team, Cloud-VPS

Aug 3 2022

stwalkerster created T314543: No longer possible to use browser search to find blocked users in CU results.
Aug 3 2022, 9:40 PM · CheckUser

May 23 2022

stwalkerster added a comment to T309028: action=edit&redirect=true bypasses protection.

Bringing info across from duplicates T309030 and T309031 - this is an API edit request through a redirect.

May 23 2022, 3:07 PM · MW-1.39-notes (1.39.0-wmf.15; 2022-06-06), MW-1.38-notes, Regression, MW-1.38-release, MediaWiki-Action-API, Security-Team, Security, MediaWiki-Page-protection
stwalkerster merged Restricted Task into T309028: action=edit&redirect=true bypasses protection.
May 23 2022, 3:02 PM · MW-1.39-notes (1.39.0-wmf.15; 2022-06-06), MW-1.38-notes, Regression, MW-1.38-release, MediaWiki-Action-API, Security-Team, Security, MediaWiki-Page-protection

Feb 19 2022

stwalkerster added a comment to T301294: Does account-creation-assistance really need NFS?.

Yes, I believe so.

Feb 19 2022, 1:22 PM · Cloud-VPS, cloud-services-team (Kanban)

Feb 9 2022

stwalkerster added a comment to T301294: Does account-creation-assistance really need NFS?.

I think I've moved our backup system over to a new 1GB Cinder volume. I'm going to let it run for a bit in parallel with the backup to NFS and double-check it's all fine.

Feb 9 2022, 10:01 PM · Cloud-VPS, cloud-services-team (Kanban)

Feb 8 2022

stwalkerster added a comment to T301294: Does account-creation-assistance really need NFS?.

We basically only use NFS as storage for database backups now as an off-instance recovery option. I think we shouldn't be using much space, but we should be writing to NFS daily at the moment, rotating around a few files.

Feb 8 2022, 11:39 PM · Cloud-VPS, cloud-services-team (Kanban)

Oct 22 2021

stwalkerster added a comment to T293609: Accounts created via enwiki's WP:ACC have weird user-agents in checkuser data.

This is now fixed on ACC's side too as of 18:46 UTC. Account creations and edits made by the ACC tool should have the correct useragent attached - thanks @Urbanecm and @Majavah! If there's any other instances you spot where we're still not setting a useragent (I'd be surprised, but it's not outside the realm of possibility), please do let me know :)

Oct 22 2021, 6:49 PM · CheckUser

Oct 18 2021

stwalkerster added a comment to T293609: Accounts created via enwiki's WP:ACC have weird user-agents in checkuser data.

I've done a little bit of digging on ACC's side, and while I can't give an in-depth analysis just now, I can confirm the following points:

Oct 18 2021, 10:49 AM · CheckUser

Jul 6 2021

stwalkerster added a comment to T283983: Autovoice wikibugs in all channels it speaks in.

Flags +Vv were set on wikibugs in #wikipedia-en-ambassadors, though wikibugs isn't actually in that channel so I'm not sure why it's on this list.

Jul 6 2021, 7:31 AM · wikimedia-irc-libera, Wikibugs

May 29 2021

stwalkerster awarded T283980: Phacility (Maintainer of Phabricator) is winding down. Upstream support ending. a Heartbreak token.
May 29 2021, 11:04 PM · Release-Engineering-Team (Seen), User-Matthewrbowker, Phabricator

May 25 2021

stwalkerster added a comment to P16204 irc-close-channel.sh.

You need the +R flag for CLEAR.

May 25 2021, 5:23 PM · wikimedia-irc-libera

May 20 2021

stwalkerster added a comment to T152926: Set channel cmode +S for wikimedia private IRC-Channels.

It's worth noting that the move to libera.chat (T283247 ) changes the TLS stack and drops support for anything below TLS1.2, whereas freenode supported TLS1.0

May 20 2021, 3:47 PM · wikimedia-irc-libera, Security, Privacy
stwalkerster added a watcher for wikimedia-irc-libera: stwalkerster.
May 20 2021, 11:29 AM

Apr 6 2021

VIGNERON awarded T59590: Application cannot be managed by multiple users a Like token.
Apr 6 2021, 1:50 PM · MediaWiki-extensions-OAuth

Feb 27 2021

stwalkerster added a comment to T275664: wikibugs should authenticate using SASL.

I'm not 100% sure what happens in case authentication fails, but presumably the entire connection then fails.

Feb 27 2021, 1:17 PM · wikimedia-irc-libera, Wikibugs

Jan 6 2021

stwalkerster created P13659 (An Untitled Masterwork).
Jan 6 2021, 2:44 PM

Jul 28 2020

stwalkerster added a comment to T259029: "4 forrás archiválása és 2 megjelölése halott linkként." is not appropriate for enwiki.

This appears to be much more than a one-off incident: https://en.wikipedia.org/wiki/Special:RecentChanges?hidebots=1&hidecategorization=1&hideWikibase=1&tagfilter=OAuth+CID%3A+1804&limit=500&days=7&damaging__likelybad_color=c4&damaging__verylikelybad_color=c5&tagfilter__OAuth+CID%3A+1804_color=c1&urlversion=2

Jul 28 2020, 1:44 PM · InternetArchiveBot
stwalkerster created T259029: "4 forrás archiválása és 2 megjelölése halott linkként." is not appropriate for enwiki.
Jul 28 2020, 1:40 PM · InternetArchiveBot

Jun 17 2020

stwalkerster added a comment to T238180: Install dotnet-runtime-3.0 on Toolforge hosts.

I'll just note for the record that .NET Core 3.0 is now out of support - 3.1 is the most up-to-date version.

Jun 17 2020, 5:50 PM · Toolforge (Software install/update)

May 1 2020

stwalkerster awarded T238180: Install dotnet-runtime-3.0 on Toolforge hosts a Love token.
May 1 2020, 5:48 PM · Toolforge (Software install/update)

Apr 4 2020

stwalkerster awarded T249408: Show useragent data and username on new device login emails a Like token.
Apr 4 2020, 11:42 AM · Growth-Team-Filtering, MW-1.35-notes (1.35.0-wmf.27; 2020-04-07), Growth-Team, Notifications, Privacy Engineering, Privacy, MediaWiki-extensions-LoginNotify

Mar 25 2020

stwalkerster updated subscribers of T135046: Allowlist Cloud VPS instances that need XFF header passed through the web proxy.

It would be useful to get accounts-dev.wmflabs.org whitelisted too, so we don't have to test stuff on the "prod" tool. I'm not too fussed if that's not possible though.

Mar 25 2020, 2:43 PM · Privacy Engineering, cloud-services-team (Kanban), WMF-Legal, Privacy, Cloud-Services

Mar 8 2020

stwalkerster added a comment to T236535: "account-creation-assistance" Cloud VPS project jessie deprecation.

Apologies, I forgot to update this task - all Jessie instances have already been shut down and deleted.

Mar 8 2020, 1:31 PM · Cloud-VPS (Debian Jessie Deprecation)

Dec 30 2019

stwalkerster added a comment to T236535: "account-creation-assistance" Cloud VPS project jessie deprecation.

I've just had to roll back from the Buster instance to the Jessie instance after reports of data corruption. Thankfully, I'd left the old instance running so a simple proxy redirection is all that was needed to switch back.

Dec 30 2019, 3:09 PM · Cloud-VPS (Debian Jessie Deprecation)

Dec 15 2019

stwalkerster added a comment to T236535: "account-creation-assistance" Cloud VPS project jessie deprecation.

I've tried to migrate most stuff over to a new instance, but I've still got everything pointing at the old instance while I test that everything hasn't broken horribly. At the moment, I've done a lift-and-shift of the PHP5 code in the vague hope nothing breaks, but obviously that's not the best approach.

Dec 15 2019, 7:07 PM · Cloud-VPS (Debian Jessie Deprecation)

Dec 5 2019

stwalkerster closed T239860: Cross Site Scripting on accounts.wmflabs.org as Resolved.

Pushed, tagged, and deployed to both prod and sandbox environments.

Dec 5 2019, 9:34 PM · Security, VPS-Projects, Security-Team, Vuln-XSS
stwalkerster added a comment to T239860: Cross Site Scripting on accounts.wmflabs.org.

Oof, this was a silly one.

Dec 5 2019, 10:20 AM · Security, VPS-Projects, Security-Team, Vuln-XSS
stwalkerster claimed T239860: Cross Site Scripting on accounts.wmflabs.org.

Will look at this when I get home from work.

Dec 5 2019, 8:53 AM · Security, VPS-Projects, Security-Team, Vuln-XSS

Oct 28 2019

stwalkerster updated the task description for T236535: "account-creation-assistance" Cloud VPS project jessie deprecation.
Oct 28 2019, 11:43 PM · Cloud-VPS (Debian Jessie Deprecation)
stwalkerster updated the task description for T236535: "account-creation-assistance" Cloud VPS project jessie deprecation.
Oct 28 2019, 9:50 PM · Cloud-VPS (Debian Jessie Deprecation)
stwalkerster claimed T236535: "account-creation-assistance" Cloud VPS project jessie deprecation.

-db3 is trivial, as it's shut down already and is hanging around simply because I've not checked everything was moved away from it, which I really should do soon. -mwoauth has historically been a pain every time I've had to deal with it, but realistically shouldn't be an issue either.

Oct 28 2019, 9:43 PM · Cloud-VPS (Debian Jessie Deprecation)

Apr 11 2019

stwalkerster updated stwalkerster.
Apr 11 2019, 10:34 PM

Mar 15 2019

stwalkerster added a comment to T218009: Puppet failure emails sent to non-admin members of tools project causing user confusion.
/var/log/syslog
Mar 15 13:43:50 accounts-db3 systemd[1]: Stopping LSB: Start and stop the mysql database server daemon...
Mar 15 13:43:50 accounts-db3 systemd[1]: Failed to reset devices.list on /system.slice: Invalid argument
Mar 15 13:43:50 accounts-db3 mysqld: 190315 13:43:50 [Note] /usr/sbin/mysqld: Normal shutdown
Mar 15 13:43:50 accounts-db3 mysqld: 190315 13:43:50 [Note] Event Scheduler: Purging the queue. 0 events
Mar 15 13:43:50 accounts-db3 mysqld: 190315 13:43:50 [Note] InnoDB: FTS optimize thread exiting.
Mar 15 13:43:50 accounts-db3 mysqld: 190315 13:43:50 [Note] InnoDB: Starting shutdown...
Mar 15 13:43:51 accounts-db3 mysqld: 190315 13:43:51 [Note] InnoDB: Waiting for page_cleaner to finish flushing of buffer pool
Mar 15 13:43:52 accounts-db3 mysqld: 190315 13:43:52 [Note] InnoDB: Shutdown completed; log sequence number 26725902627
Mar 15 13:43:52 accounts-db3 mysqld: 190315 13:43:52 [Note] /usr/sbin/mysqld: Shutdown complete
Mar 15 13:43:52 accounts-db3 mysqld: 
Mar 15 13:43:52 accounts-db3 mysqld_safe: mysqld from pid file /var/run/mysqld/mysqld.pid ended
Mar 15 13:43:52 accounts-db3 mysql[12038]: Stopping MariaDB database server: mysqld.
Mar 15 13:43:52 accounts-db3 systemd[1]: Stopped LSB: Start and stop the mysql database server daemon.
Mar 15 13:43:54 accounts-db3 puppet-agent[9283]: (/Stage[main]/Openstack::Clientpackages::Mitaka::Jessie/Package[mysql-client-5.5]/ensure) created
Mar 15 2019, 8:27 PM · Patch-For-Review, Puppet, cloud-services-team

Feb 8 2019

stwalkerster awarded T153454: Enable BotPasswords (or similar feature) for web/interactive access a Love token.
Feb 8 2019, 11:44 PM · Security, MediaWiki-Core-AuthManager

Oct 22 2018

stwalkerster awarded T207323: Proposal to create acl*oversight and acl*checkuser ACL projects a Like token.
Oct 22 2018, 7:32 PM · Project-Admins

Aug 10 2018

stwalkerster added a comment to T201696: Create optional list of editable default edit summaries for Rollback function, or add a Rapid Undo link.

Assuming that's the case, can @Timeshifter (or anyone else) provide a link to some on-wiki consensus for this change?

Aug 10 2018, 8:23 PM · MediaWiki-Page-history, MediaWiki-Page-diffs
stwalkerster added a comment to T201696: Create optional list of editable default edit summaries for Rollback function, or add a Rapid Undo link.

This is getting a little off-topic here.

Aug 10 2018, 8:18 PM · MediaWiki-Page-history, MediaWiki-Page-diffs

Jun 5 2018

stwalkerster added a comment to T37947: Enable IPv6 on CloudVPS.

Bumping this task.

Jun 5 2018, 6:13 PM · User-aborrero, cloud-services-team, Epic, IPv6, Cloud-VPS

May 2 2018

stwalkerster created T193671: Allow searching global rename log by old username via API.
May 2 2018, 8:26 PM · MediaWiki-Action-API, MediaWiki-extensions-CentralAuth, GlobalRename

Feb 1 2017

stwalkerster updated the task description for T143349: Deprecate precise instances in Labs by 2017-03-31.
Feb 1 2017, 9:58 PM · Patch-For-Review, Cloud-VPS, Cloud-Services

Jan 24 2017

stwalkerster added a comment to T143349: Deprecate precise instances in Labs by 2017-03-31.

account-creation-assistance accounts-db2

Any plans to upgrade this instance?

Jan 24 2017, 12:41 AM · Patch-For-Review, Cloud-VPS, Cloud-Services

Jun 19 2016

stwalkerster updated subscribers of T135046: Allowlist Cloud VPS instances that need XFF header passed through the web proxy.

account-creation-assistance also currently has (and continues to need - T61662 ) access to the XFF data from the web proxy.

Jun 19 2016, 9:43 PM · Privacy Engineering, cloud-services-team (Kanban), WMF-Legal, Privacy, Cloud-Services