Innovation Capability

Innovation is a key driver for organizations to survive and thrive in increasingly hyper-competitive markets. This study investigates the effects of boundary-spanning search on innovation capability. Specifically, it examines the mediating and moderating effects of network ties and absorptive capacity on boundary-spanning search and innovation in Chinese companies. We constructed a theoretical model of an organization’s boundary-spanning search and innovation capability and distributed a survey questionnaire to a sample of specific industries with upstream and downstream relations in Sichuan Province in China for their responses. Results from the study reveal that boundary-spanning search has a positive and significant impact on innovation capability as well as a positive moderating effect on absorptive capacity and innovation capability. This paper shows that enterprises need to continuously focus on exploring networking opportunities in direct and indirect ways to get access to ef...

Objective – The study aims to learn effect of Innovation Capability and Customer Relationship Management on young entrepreneur's competency. Methodology/Technique – Questionnaire used for the data collection in this study. The sampling method is probability sampling with simple random sampling technique. The population is all the Marketing students' year 2012, and the calculated sampling is 100 respondents Findings – From the analysis and explanation using SEM, it is found that Innovation Capability and CRM have a big influence towards young entrepreneurs. Those variables also stimulate them to sharpen their business intuition. Novelty – The study proves importance of Innovation Capability and CRM on development of entrepreneurs.

Today, entire world became a global network, treated as a global economy that drives organizations to be competitive. Thus, Organizations tend to be more concern on innovations and establish an innovative culture to be unique and gain competitive advantage. In this process, Training and Development acts a critical role that accelerates employees thinking ability and their behavior. This study investigated the impact of training and development on innovation capability of employees. The study context was an Apparel organization in Sri Lanka. The primary purpose of this study to fill the literature gap while giving stimuli to Sri Lankan organizations towards to be innovative. To measure effectiveness of training and development, researcher used the model developed by Wise and Ezell (2003) and innovation capability was measured by the model developed by Dadfar et al. (2013). Findings of the study reveals that organizational effective training and development positively affects to boost...

The concept of the production-based economy has moved to the knowledge-based economy where knowledge becomes the new engine of corporate expansion. From the human resource point of view, human capital, being a vital element of intellectual capital, plays a significant role in the case of emerging performance of an organization in this knowledge-based economy. The research intends to explore the relationship between human capital and organizational performance on the listed Islamic Banks under Dhaka Stock Exchange of Bangladesh through mediating effect (innovation capability) and by improvising motivation as moderator. Data were gathered randomly selected from 170 branch managers of six registered Islamic Banks under Dhaka Stock Exchange of Bangladesh. Based on accumulated data, SPSS 25 was applied to obtain a detailed assessment. Structure Equation Model (SEM) was utilized to analyze the reliability and validity measure for the model. SmartPLS 3.2 was employed to evaluate the measurement model and the structural model. Applying SEM, the study discovers that human capital has a substantial influence on organizational performance through innovation capability, whereas the moderating effect of motivation decreases the relationship. The finding of the study advocates that Islamic banks should highlight more on human capital to maintain the performance. The present research contributes to the current literature of human capital practices where there has been a shortage of research works in the perspective of Islamic Banks of Bangladesh.

Today, entire world became a global network, treated as a global economy that drives organizations to be competitive. Thus, Organizations tend to be more concern on innovations and establish an innovative culture to be unique and gain competitive advantage. In this process, Training and Development acts a critical role that accelerates employees thinking ability and their behavior. This study investigated the impact of training and development on innovation capability of employees. The study context was an Apparel organization in Sri Lanka. The primary purpose of this study to fill the literature gap while giving stimuli to Sri Lankan organizations towards to be innovative. To measure effectiveness of training and development, researcher used the model developed by Wise and Ezell (2003) and innovation capability was measured by the model developed by Dadfar et al. (2013). Findings of the study reveals that organizational effective training and development positively affects to boost innovation capability of organization. In addition, the study proposed how an organization inculcate an innovative culture within by improving learning, productive behavior and personal/group achievements.

One of the critical topics in contemporary innovation management literature concerns what constitutes innovation capability (IC) at the firm level. There have been many attempts to conceptualize and operationalize this capability. Still, they either fail to discriminate the elements that characterize IC or to present consistent, comparable elements across distinct models or frameworks. This paper reports the results of a systematic approach to formulate a firm-level IC framework. To do so, the authors conducted an extensive systematic literature review, screened 19,589 papers, and analyzed in detail 186 documents that directly address empirical or theoretical elements of IC. The researchers cross-analyzed these papers for direct and indirect references to ICs (and related concepts, such as innovation orientation, innovation competence, and innovativeness) and generated thematic categories. We drew on a hybrid approach moving between inductive and deductive coding and theme development. We adopted an ex-ante theoretical perspective of the propensity/ability axis built upon the willingness–ability approach and the dynamic capability lens. The proposed synthetizing framework is coherent with Teece’s (2014) ordinary and dynamic capabilities. It comprises two sets of elements: on one hand, structural and contextual antecedents that characterize an organization's propensity toward innovation and, on the other hand, actions and resource-related capacities that act as causal mechanisms that, articulated within functions—sensing, seizing, and transforming—constitute the ability to generate innovation.

The diversity of approaches to customer relationship management (CRM) brings about the need for systematic reviews. The objective of this article is to identify and categorize the most used publications in the CRM field. We conducted a bibliometric analysis using the Web of Science database. To identify and categorize the subfields, we conducted an exploratory factor analysis. The most used publications were categorized into: (1) methodology in the CRM research field; (2) relationship marketing ; (3) service quality and customer loyalty; (4) implications of market-oriented strategy; (5) CRM theory and its practical implications; (6) strategic management; and (7) customer value.

This study provides a new perspective on the effect of social media use in SMEs. The purpose of this paper is to investigate the influence of social media on firm performance with mediating role of marketing capabilities in the UK, hotel industry. In this research, a structural equation modelling method has been employed for data analysis. The survey data has been collected by mail survey from a sample of 384 hotels in the UK. Results from the data analysis demonstrate the positive and significant relationship between social media use and firm performance. However, the findings highlighted that marketing capabilities, namely branding and innovation, positively and significantly mediate the association between social media use and firm performance.

The successful accomplishment of organizational goals, targets, and work programs is closely related to the organization's human resources. Any evaluation regarding organizational performance is likely to involve the accomplishment of the organization's vision, mission, and work programs. Such evaluation is conducted by the human resources within the organization. Therefore, the purpose of this research is to determine the influence of individual innovation capability, intrinsic motivation, and self-efficacy on the student organizations' individual performance at Ciputra University. Proportional random sampling is used to select 265 respondents as research samples, while Multiple Linear Regression analysis is used to analyze the research data. The results of the hypothesis tests can be summarized as follows: (1) Individual Innovation Capability significantly influences Individual Performance; (2) Intrinsic Motivation significantly influences Individual Performance; and (3) Self-efficacy significantly influences Individual Performance. The findings of this research can be used as a reference for the organization to improve the individual performances in the future.

The aim of the research is to examine both the innovation performance of the electric/electronic firms within the technopark sector, and in addition, the internal-to-firm transaction costs and imitation capability that affect relationships and competition between the variables. In general, products that firms offer to the market are affected by each other, and in this case, the imitation capabilities of firms come to the fore. However, in order to be successful in an innovative and competitive environment, it is necessary to effectively manage the internal-to-firm transaction costs. Within the scope of the study, a survey was given to the engineers working in the electrical/electronic firms that produce and innovate within the body of technopark in Istanbul. A face-to-face survey study was conducted since production was not interrupted in the firms working in technopark during the pandemic process and remote working conditions were not possible for the production sector. Randomly selected firms were visited and 501 employees were interviewed. Analyses were made using the SmartPLS 3.4 Program; a 5-point Likert scale was used for the survey; factor analysis was used to determine the suitability of the scale expressions; reliability/validity analyzes were used to determine the consistency of the scale; and correlation analysis was used to determine the degree of relationship between the variables. Finally, path analysis was used to test the hypotheses, and the same program was used to determine the mediation effect. The results of the analyses showed that the cost of intra-firm transaction and imitation capability have positive effects on innovation performance and the competitiveness of the firms.

This study has been applied for connections between art and skill of substances and innovation capability. The concept of innovation competency I opted for the examination as defined in the economic policy as one of the critical success factor. The conclusions drawn from the study are based on forms and interview studies that have been done 31 person group (n = 31). Group consists of individuals who are in some way innovative. The questions are set so that they have assessed themselves how possible, decorative arts and skills materials hobbies has been seen and can be seen in the way they operate. In addition, data have been collected from three scientific art-courses with children's and youth activities and arts and skills by engaging learning environment have been observed (n=28). My research background is economist Joseph A. Schumpeter's hypotheses relevance of innovation and entrepreneurship in the social development. My grip is multidisciplinary as Schumpeter had knowledge of the history as one of the most important cornerstones. My research ethical goals spring from the same thinking as a philosopher Martha C. Nussbaum's argument that education and art education are also needed to promote the economy. In addition, to control my thinking philosopher John Dewey view of the fact that the insight and imagination are not mystical sources of creativity, but they can be seen to learn skills that can be taught purposefully. Research is mainly carried out as a qualitative research process during years 2011 - 2015. The guiding principle has been the idea that all the collected data to speed up thinking, and that this research process has made it possible to test out solutions for spelling and methodological issues (Eskola ym.Suoranta 2008, 20). The starting point of the study can be considered as grounded theory of type of thinking, where the material is more important than the subject can be found in the theory ( Metsämuuronen 2005 , 212). The data analysis section has been utilized mixed methods adapted formula, quantitative methods have been used in data analysis in qualitative analysis .The data analysis gives a strong indication that there is a connection between the innovation capability and arts and skills.

This research aimed to study and develop the innovation capability indicators for entrepreneurs who created their businesses from public universities' incubators in Thailand. This study applied the inductive research method using critical analysis; the sample included 202 entrepreneurs' variables related to Confirmatory Factor Analysis to find the model's concordance and empirical data. The entrepreneurs who developed their businesses from incubators of universities in Thailand had the innovation capability for business management through the following factors: the change and management development process at lower costs to achieve more efficient management, the novel/innovative product development process to the market, the perceived product enhancement process through new and modern channels, and the use of contemporary digital convergence for innovation capability construction to further take advantage of business competition. The research results and contributions revealed that the measurement model of innovation capability developed from the three main factors: process innovation capability, product innovation capability, and market innovation capability, leading to value synergistic business creation and directed innovation.

Innovation is a key driver for organizations to survive and thrive in increasingly hyper-competitive markets. This study investigates the effects of boundary-spanning search on innovation capability. Specifically, it examines the mediating and moderating effects of network ties and absorptive capacity on boundary-spanning search and innovation in Chinese companies. We constructed a theoretical model of an organization's boundary-spanning search and innovation capability and distributed a survey questionnaire to a sample of specific industries with upstream and downstream relations in Sichuan Province in China for their responses. Results from the study reveal that boundary-spanning search has a positive and significant impact on innovation capability as well as a positive moderating effect on absorptive capacity and innovation capability. This paper shows that enterprises need to continuously focus on exploring networking opportunities in direct and indirect ways to get access to effective flow and diffusion of resources, which in turn can enhance innovation capability.

In spite of its rapid development toward modern rail systems like electric and magnetic trains in most of the European and Far Eastern countries, the technological performance of the rail industry in Iran has been lagging. In this chapter, authors will analyze the factors that contributed to the inadequate growth of railroad network, the reliance on obsolete technology, and the lack of innovation in the industry in the country. They will enumerate and examine technological and managerial challenges the state-owned railroad enterprise faces, and recommend policies to remedy the issues.

This paper focuses on the relationship between Human Resource Practices namely; training and development and information sharing with the firm performance of SMEs in terms of profit. This research surveyed SMEs firm of food industry in Jengka and Maran, Pahang. Self-administered questionnaire was employed in this study. A total of 38 useable questionnaires were analysed. The findings reveal that a weak relationship between HR practices and firm performance. As predicted, from previous studies the use of HR practices is relatively fewer in a smaller firm and they're using an informal approach in managing their human resources. This research presumes that SMEs yet not properly implemented HR practices in their firm effectively. However, this paper concludes that further research might include additional factors of HR practices and using another variable for firm performance.

It is a commonly accepted fact that a quite strong relation exists between research investments and the general wealth of a given area. The main goal of this study is to analyse and determine which financing sources better serve this need for innovation, taking a sample of 1000 private firms in current economic downturn. Small firms from Southern Italy often have no access to debt capital on nondeterministic research activities, and more importantly, it still seems like banks cannot afford to finance these kinds of operations, mainly because of their indeterminate nature. This research draws the conclusion that only self-evidently solvent firms have a chance of getting the financial help needed to innovate.

In the era of industrial revelation 4.0 (IR 4.0), sustainability has been a serious challenge of contemporary small and medium enterprises (SMEs). Using Natural Resource-Based-View (NRBV), the current paper examines the moderated mediation model of the role of information access in the sustainability of SMEs, through the mediating role of access to resource and innovation capability in the relationship between information access and sustainability, and the moderating role of management commitment in the relationship between innovation capability and SME sustainability. This paper gathered data from 222 SMEs in Pakistan. The study used a purposive sampling technique to distribute the survey questionnaire. Smart-PLS software was used to analyze the data. The study finding indicates that access to information affects both sustainability and innovation capability. Moreover, access to resources affects innovation capability, though it did not affect SME sustainability. Furthermore, innov...

This study offers a cross-cultural perspective to better understand how time orientation shapes owner–managers’ perceptions of innovation capability in small and medium sized enterprises (SME) in tourism. We synthesise the extant literature and determine SME owner–managers’ internal and external innovation capability. Dis- tinguishing between short- and long-term cultures and comparing data from Australian and German, Austrian and Swiss (DACH country cluster) SMEs, results confirm that perceptions of innovation capability vary across cultures. Results for SMEs in short term–oriented cultures show stronger appreciation for consumer orientation, creating prospective profit and staff incentives; by contrast, SMEs in long term–oriented cultures place higher value on accessible knowledge, commitment to learning, and adaptation. To effectively manage innovation capability in SMEs, we suggest a balanced approach of considering both short- and long-term factors. Acknowledging the scarcity of SMEs’ resources, we propose that owner-managers first focus on strengthening their internal organisational drivers of innovation to enhance their innovation capability. We also discuss implications for tourism policy, offer recommendations for the field of innovation research and note the study’s limitations.

The term 'innovation capability' has been used recurrently in the innovation literature, but there is still considerable divergence about its meaning and implication to organizations. A consensus exists that, to innovate, organizations must possess innovation capability, and that the ownership of this feature is not a binary process, but rather an evolutionary level process. This evolutionary logic is analogous to the basic structure of organizational maturity models. However, the literature integrating innovation capability into a maturity perspective is still limited. Considering these premises, from a broad bibliographical research, this article presents a framework of reference to represent the entire theoretical domain of innovation capability. Its purpose is to classify the main types of models about this construct available in the reference literature. It is organized at increasing levels of complexity, so that each level creates the conceptual conditions for the construction of more comprehensive models. Similar to the main use cases for maturity models, there are three basic levels for the framework: descriptive; comparative; and, finally, prescriptive models of innovation capability. Considering this cumulative framework, the authors argue that, to be fully understood, innovation capability should be studied using the perspective of maturity models.

Innovation management has recently received much attention from research, industry and state support. However, much of the research has focused on large enterprises with much available financial wealth and required planning infrastructure, in order to be effective at managing innovation. This paper aims to understand the factors that affect the innovation management process within Turkish SMEs. A number of interviews are conducted with 25 SMEs using three different innovation auditing models to capture and validate best practice techniques. The goals of the analysis are (a) to understand the Turkish SMEs current capabilities and innovation management practices in each organization and (b) to identify a set of recommendations that may facilitate and enhance innovation management in all participated SMEs. Results showed that the majority of the SMEs have apparent lacking of innovation strategic plan, culture, formal process and assessment approach to measure impact of innovation proje...

The successful accomplishment of organizational goals, targets, and work programs is closely related to the organization's human resources. Any evaluation regarding organizational performance is likely to involve the accomplishment of the organization's vision, mission, and work programs. Such evaluation is conducted by the human resources within the organization. Therefore, the purpose of this research is to determine the influence of individual innovation capability, intrinsic motivation, and self-efficacy on the student organizations' individual performance at Ciputra University. Proportional random sampling is used to select 265 respondents as research samples, while Multiple Linear Regression analysis is used to analyze the research data. The results of the hypothesis tests can be summarized as follows: (1) Individual Innovation Capability significantly influences Individual Performance; (2) Intrinsic Motivation significantly influences Individual Performance; and (...

Product innovation is conventionally treated as a mechanism for organizations to renew their product portfolios. In this paper, we suggest that product innovation not only enables organizations to introduce new products to the market but also challenges organizations to renew their technological capabilities. Capability stretching is the degree to which an organization extends its technological capabilities to bridge the gap between what it has already known and what the development of a new product requires it to know. Capability stretching can be challenging because it involves the acquisition and assimilation of new and distant knowledge. Drawing on a longitudinal study of product introductions in the workstation industry, we find that capability stretching reduces the chance of new product survival. Furthermore, we also find that organizational boundaries moderate the negative relationship between capability stretching and product survival: Vertical integration exacerbates this negative relationship, whereas horizontal boundary mitigates this negative relationship. However, capability stretching can also be rewarding, as it renews technological capabilities and therefore facilitates adaptation to technological changes. We draw implications for the linkages between product innovation and capability development.

One of the critical topics in contemporary innovation management literature concerns what constitutes innovation capability (IC) at the firm level. There have been many attempts to conceptualize and operationalize this capability. Still, they either fail to discriminate the elements that characterize IC or to present consistent, comparable elements across distinct models or frameworks. This paper reports the results of a systematic approach to formulate a firm-level IC framework. To do so, the authors conducted an extensive systematic literature review, screened 19,589 papers, and analyzed in detail 186 documents that directly address empirical or theoretical elements of IC. The researchers cross-analyzed these papers for direct and indirect references to ICs (and related concepts, such as innovation orientation, innovation competence, and innovativeness) and generated thematic categories. We drew on a hybrid approach moving between inductive and deductive coding and theme development. We adopted an ex-ante theoretical perspective of the propensity/ability axis built upon the willingness–ability approach and the dynamic capability lens. The proposed synthetizing framework is coherent with Teece’s (2014) ordinary and dynamic capabilities. It comprises two sets of elements: on one hand, structural and contextual antecedents that characterize an organization's propensity toward innovation and, on the other hand, actions and resource-related capacities that act as causal mechanisms that, articulated within functions—sensing, seizing, and transforming—constitute the ability to generate innovation.

Industry 4.0 presents companies with new prospects to renovate industrial manufacturing processes and increase value creation, has promised several optimizing strategies for improved business performance. The purpose of this research is to examine the relationship between innovation capability and employee capability on organizational performance among Small and Medium Scale industries entrepreneurs. Following a positivist research philosophy with a quantitative, cross-sectional descriptive study design, the study addressed three direct and two indirect relationships in the model. The research followed the expectation Resource-Based View Theory to test the theoretical model. Following stratified random sampling, this research using 384 SME entrepreneurs from the Selangor state of Malaysia. The study applied Smart PLS-SEM to analyze the data. The results show that SME firms’ innovation capability and employee capability positively correlate with business performance. The study also s...

Customer relationship management (CRM) is a topic discussed, mainly, by information systems and marketing management areas. Many organizations are already using CRM systems. When a company uses CRM, it develops different organizational capabilities some of which lead to innovation. Whilst there are some studies that already analyze the creation of innovation capabilities resulting from the usage of a CRM system, how this is achieved has not been understood. The present study aims to contribute to this debate by building on the dynamic capabilities theory to develop a conceptual model for understanding the innovation capabilities development through CRM usage. The research question that guides this paper is: “What is the role of Dynamic Capabilities in the creation of innovation capabilities through CRM usage?” We conduct an exploratory study based on qualitative experts’ interviews. Our findings support the argument that CRM drives innovation through dynamic capabilities. In fact, b...

As the world is connected more than ever, global innovation became a vital aspect that should run in the veins of any thriving institution to cope with the ever-changing world of business. This paper attempts to understand the impact of institutional infrastructure capabilities on global innovation through the existing literature review from various sources of knowledge and scholars' contribution.

When innovation is evaluated and discussed, it is usually from the high-technology firms’ point of view,
which invest a considerable amount of resources in research and development activities, but how
about innovation in traditional industries? A combination of innovation capabilities that go beyond
technology seems to be the answer, however, despite the diversity of studies about innovation in lowtech
industries, there is still the need to to further explore and describe specific elements that
encompass these capabilities and lead low-tech firms to achieve innovative outcomes.

In today's conditions, the main difference that separates developed and developing societies from each other is knowledge management. With the rapid development of technology, organizations attach more importance to knowledge and its management than in previous periods. Information management systems installed correctly and effectively increase the performance of employees. In addition, knowledge management capability also affects innovation capabilities. Innovation capabilities are a skill that makes a difference at the organizational level and, if managed effectively as a process, will give organizations competitive power. Based on this, this research was carried out to determine the relationship between knowledge management capabilities and innovation capabilities of individuals working at a private bank call center. In this context, a detailed literature review was first performed and previous studies were evaluated in terms of subject, method and findings. In the next stage of the research, a questionnaire adapted from the literature was applied to 245 employees determined by random methods. The obtained results were analyzed with descriptive statistics, correlation and factor analysis. According to the analysis results, it was determined that knowledge management capabilities have positive and significant effects on innovation capabilities and sub-dimensions, and innovation capabilities on knowledge management capabilities and sub-dimensions.

The term 'innovation capability' has been used recurrently in the innovation literature, but there is still considerable divergence about its meaning and implication to organizations. A consensus exists that, to innovate, organizations must possess innovation capability, and that the ownership of this feature is not a binary process, but rather an evolutionary level process. This evolutionary logic is analogous to the basic structure of organizational maturity models. However, the literature integrating innovation capability into a maturity perspective is still limited. Considering these premises, from a broad bibliographical research, this article presents a framework of reference to represent the entire theoretical domain of innovation capability. Its purpose is to classify the main types of models about this construct available in the reference literature. It is organized at increasing levels of complexity, so that each level creates the conceptual conditions for the construction of more comprehensive models. Similar to the main use cases for maturity models, there are three basic levels for the framework: descriptive; comparative; and, finally, prescriptive models of innovation capability. Considering this cumulative framework, the authors argue that, to be fully understood, innovation capability should be studied using the perspective of maturity models.