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    3 Assertiveness

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    This document discusses interpersonal skills such as assertiveness and problem solving. It provides information on assertiveness skills including definitions of assertiveness, aggressive, and passive behaviors. The benefits of being assertive are outlined as being more confident, empowered, and able to express oneself honestly. Problem solving is discussed as being important for relationships and resolving conflicts through effective communication and compromise. Identifying who owns a problem and the DESC model for problem solving are also covered.

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    3 Assertiveness

    Uploaded by

    api-278802103
    92 views16 pages
    This document discusses interpersonal skills such as assertiveness and problem solving. It provides information on assertiveness skills including definitions of assertiveness, aggressive, and passive behaviors. The benefits of being assertive are outlined as being more confident, empowered, and able to express oneself honestly. Problem solving is discussed as being important for relationships and resolving conflicts through effective communication and compromise. Identifying who owns a problem and the DESC model for problem solving are also covered.

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    3 assertiveness

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    This document discusses interpersonal skills such as assertiveness and problem solving. It provides information on assertiveness skills including definitions of assertiveness, aggressive, and passive behaviors. The benefits of being assertive are outlined as being more confident, empowered, and able to express oneself honestly. Problem solving is discussed as being important for relationships and resolving conflicts through effective communication and compromise. Identifying who owns a problem and the DESC model for problem solving are also covered.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    92 views16 pages

    3 Assertiveness

    Uploaded by

    api-278802103
    This document discusses interpersonal skills such as assertiveness and problem solving. It provides information on assertiveness skills including definitions of assertiveness, aggressive, and passive behaviors. The benefits of being assertive are outlined as being more confident, empowered, and able to express oneself honestly. Problem solving is discussed as being important for relationships and resolving conflicts through effective communication and compromise. Identifying who owns a problem and the DESC model for problem solving are also covered.

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    1.

    4 Demonstrate
    understanding of interpersonal skills used
    to enhance relationships
    5 credits, internally assessed

    Section
    2:Assertiveness
    Skills and Problem
    Solving
    Today
    Assertiveness skills

    Assertiveness
    Assertiveness is a form of

    communication where individuals


    express their thoughts, feelings and
    beliefs openly and honestly.
    Assertiveness also takes into account
    the thoughts, feelings and beliefs of
    other people.
    Constructive way of dealing with

    issues way for people to find


    acceptable compromises without
    having to sacrifice their self respect or
    integrity, or exploit the rights of others.

    An acquired
    skill learned
    social
    behaviour

    Types of behaviour
    Aggressive
    Confrontational.
    Often has a loud voice
    (yelling or screaming) and
    will probably invade
    personal space.
    Passive Doormat.

    Lets read bottom of p101 together

    Often will use a low tone of


    voice or say nothing at all.
    Will probably make no eye
    contact and shy away from
    the other person

    Privilege

    Thoughts?

    A = I win, you lose. P = I lose, you win


    Assertive = I win/ You win?

    What happens when


    there is a power
    imbalance?
    Wellbeing?

    Something to
    ponder

    Homework pages
    Task 3 lets review!

    Back to assertiveness.

    When is assertive
    behaviour useful?
    What are the
    benefits of being
    assertive?
    Lets discuss!

    Benefits

    more confident, self-accepting,


    self-assured (having high self
    esteem) and more honest with
    myself and others

    empowered to make decisions


    which acknowledge my needs
    and feelings

    better able to express myself


    (also can help when resisting
    pressure from others)

    more able to say Yes and No for


    myself.

    more aware of my rights and the


    rights of others

    less frustrated, less anxious

    Although being
    assertive does not
    always guarantee
    people will get what
    they want, it is selfrewarding because it
    allows the
    expression of true
    feelings. It allows
    people to resolve
    conflict without
    experiencing the
    hurtful emotion of
    dishonesty and
    guilt.

    Compliments
    1) How do people discount/reject

    compliments?
    2) Why do people discount compliments
    3) What do we need to consider when

    giving compliments?

    Compliments
    1) How do people discount/reject compliments?
    By saying
    By thinking
    By doing

    2) Why do people discount compliments?


    -Modesty
    -Feel unworthy
    -Embarrassed
    -Little trust
    Things to consider when giving compliments

    Be sincere

    Describe specifically

    Give the compliment directly

    No strings attached

    Sheets
    Being assertive
    Assertiveness model
    Lets practise!

    The importance of
    problem solving
    Personal (managing self)
    Important for all aspects of our Hauora
    Interpersonal (relationships with others)
    Human nature people dont agree all the time high

    potential for conflict


    The way people resolve their problems is critical to the

    maintenance and quality of their relationships.


    To be able to resolve conflicts between two (or more)

    people is an essential part of peoples social well


    being.
    When a problem exists between two people, effective

    communication skills may need to be extended to


    include negotiation/ compromise to reach an agreed
    resolution or decision about the problem .

    Identifying who owns


    the problem
    General guide
    the person with the strongest feelings, who has

    the most to gain from a resolution of the problem.


    When both people have strong feelings about the

    problem, and both people will gain from a suitable


    resolution, it tends to mean both people own the
    problem.

    *Hand out

    DESC Model
    Personal 3 different models
    Today: DESC model
    Handouts

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