The committee was tasked with recommending a replacement for Mr. Ashok, who will retire from his role as general shift supervisor at Sparkling Glass Limited. The committee analyzed four internal candidates - Mr. Khanna, Mr. Punjabi, Mr. Gupta, and Mr. Gulati - based on their experience, qualifications, skills in areas like costing, planning and scheduling, relationships, and productivity. None fully met all priorities for the role. The committee recommends extending Mr. Ashok's tenure by 6 months to allow for training of Mr. Gupta, who they suggest replace Mr. Ashok after the interim period due to his planning and scheduling skills, though he lacks experience. Hiring a new external candidate
The committee was tasked with recommending a replacement for Mr. Ashok, who will retire from his role as general shift supervisor at Sparkling Glass Limited. The committee analyzed four internal candidates - Mr. Khanna, Mr. Punjabi, Mr. Gupta, and Mr. Gulati - based on their experience, qualifications, skills in areas like costing, planning and scheduling, relationships, and productivity. None fully met all priorities for the role. The committee recommends extending Mr. Ashok's tenure by 6 months to allow for training of Mr. Gupta, who they suggest replace Mr. Ashok after the interim period due to his planning and scheduling skills, though he lacks experience. Hiring a new external candidate
The committee was tasked with recommending a replacement for Mr. Ashok, who will retire from his role as general shift supervisor at Sparkling Glass Limited. The committee analyzed four internal candidates - Mr. Khanna, Mr. Punjabi, Mr. Gupta, and Mr. Gulati - based on their experience, qualifications, skills in areas like costing, planning and scheduling, relationships, and productivity. None fully met all priorities for the role. The committee recommends extending Mr. Ashok's tenure by 6 months to allow for training of Mr. Gupta, who they suggest replace Mr. Ashok after the interim period due to his planning and scheduling skills, though he lacks experience. Hiring a new external candidate
The committee was tasked with recommending a replacement for Mr. Ashok, who will retire from his role as general shift supervisor at Sparkling Glass Limited. The committee analyzed four internal candidates - Mr. Khanna, Mr. Punjabi, Mr. Gupta, and Mr. Gulati - based on their experience, qualifications, skills in areas like costing, planning and scheduling, relationships, and productivity. None fully met all priorities for the role. The committee recommends extending Mr. Ashok's tenure by 6 months to allow for training of Mr. Gupta, who they suggest replace Mr. Ashok after the interim period due to his planning and scheduling skills, though he lacks experience. Hiring a new external candidate
Situation Analysis: Mr. Ashok, General-Shift-in-Charge of Sparkling Glass Limited (SGL) is to retire in a few months. He is the general shift supervisor and he also looks after production planning, scheduling and costing. As the 3
members committee we are given with the responsibility to identify a suitable replacement for Mr. Ashok. Options: To find a replacement for Mr. Ashok from the profiles of four other shift-in-charges: Mr. Khanna, Mr. Punjabi, Mr. Gupta and Mr. Gulati To extend the tenure of Mr. Ashok To recruit a new person
Figure 1: Available Options Priorities for the Role: Based on the current situation, the priority of the role includes, 1. Costing The Company is making loss due the imbalance in production and sales cost, the new person should be in a position to achieve balance. 2. Employee Engagement The new person must maintain a good relationship with the employees and should channel the demands from top level management. 3. Production Planning Should have a prior knowledge or experience in production planning and meet the demands on-time. 4
4. Scheduling Should have a good hands-on experience on scheduling, 5. Technology Should have a deep knowledge in the glass technology. 6. Experience Should have relevant work experience in the Glass industry. Analysis of the Profile: A brief profile comparison of the four shift-in-charges under various attributes is given in the below table. A Performance evaluation is done for them based on these details. Khanna Punjabi Gupta Gulati Total Experience 5 years 12 years 3 years 5 years Company Experience 3 years 12 years 3 years 1 year Qualification Glass Technologist. Completed 1 year course in Management. Undergoing a course on production planning and management Diploma. Good Glass Technologist. Good with numbers and planning. Diploma in Glass Technology. Other qualification through correspondence courses. Costing** No No No No Planning** Yes No Yes No Scheduling** No No Yes No Communicatio n Skills* Good Average Average Average Training Skills* None Good None None Employee Relationship* Poor Good Poor. ( Barely Adequate) Good Customer Relationship* Good None None None Productivity# Below Average Average Average Above Average Table I: Profile Comparison * *Factors are considered if the person has either educational background or a relevant experience in that category 5
# Factors are calculated in the scale of Below Average, Average and Above Average * Factors are rated in the scale of Good, Average, Poor and None Good If there are instances attributing to the skill. Average If there are no Instances but has the skill. Poor If there are bad instances relating to the skill. None If there is any relevant experience related to the Skill. Performance Evaluation: All the candidates will be evaluated on the scale of five. Each Attribute is given with the special weight- age based on the order of priority required for the role. For instance, Costing is given with a weight-age of four since it is the most required skill for the role. A person is rated based on the following considerations, 1- Person has no idea about the skill. 2- Person has knowledge about the skill or if a person has a bad experience 3- Person has relevant experience or educational background relating to the attribute. 4- Person has achieved in relation to the attribute. 5- Person is exceptional in that attribute with significant achievements. Mr. Khanna: Table 1: Kanna's performansfs;ldjf Attributes Weightage Maximum Rating Rating Comments Costing 4 5 2 No Relevant Experience Production Planning 3 5 3 Currently doing an evening course on production planning. Scheduling 3 5 2 No Relevant Experience Employee Relationship 3 5 2 Attitude towards the workers is not really good Experience 2 5 3 Has Relevant Experience Productivity 2 5 2 Does not put extra hours for the job Technology 3 5 4 Glass Technologist, Completed 1 year course in Management
Overall Rating 2.55
Table II: Mr. Khannas Performance Evaluation Mr. Khanna is the most qualified person among the four. He is good with communication and he was able to sort out a customer complaint with his skills. However, his performance has deteriorated in the last one year for unknown reasons. He does not put in extra hours required for the job. Further, his attitude towards the workers is not very good. Mr. Punjabi: 6
Mr. Punjabi is the most experienced person among four. He is a good trainer and maintains a good relationship with workers and management. However, he has less qualification when compared to the others preferred for this role.
Table 2;e';lst'ls Attributes Weightage Maximum Rating Rating Comments Costing 4 5 2 No Relevant Experience Production Planning 3 5 2 No Relevant Experience Scheduling 3 5 2 No Relevant Experience Employee Relationship 3 5 5 He is a good trainer and gets along with the workers well. Experience 2 5 5 Has around 12 years of experience in the same company. Productivity 2 5 3 Average and no instance of putting extra effort. Technology 3 5 2 Has Diploma.
Overall Rating 2.85
Table III: Mr. Punjabis Performance Evaluation Mr. Gupta: Attributes Weightage Maximum Rating Rating Comments Costing 4 5 3 Learned enough to handle costing on his own Production Planning 3 5 4 Good in Planning Scheduling 3 5 4 Good in Scheduling Employee Relationship 3 5 2 Relationship with workers is barely adequate Experience 2 5 2 Less Experienced among the four Productivity 2 5 3 just good enough to perform his tasks Technology 3 5 3 Glass technologist.
Overall Rating 3.05
Table IV: Mr. Guptas Performance Evaluation 7
Mr. Gupta, the less experienced of the four is a good glass technologist and also good with numbers and planning. He also has the potential for growth. However, his performance is rated as average. His relationship with workers is barely adequate. Mr. Gulati: Mr. Gulati has ability to learn and grasp well. He also maintains good employee relationship and has the capability to handle tense situation. He also puts extra hours across shifts whenever required. However, he is new to the company. He does not have hands on experience on planning and scheduling. Attributes Weightage Maximum Rating Rating Comments Costing 4 5 2 No Relevant Experience Production Planning 3 5 2 No Relevant Experience Scheduling 3 5 2 No Relevant Experience Employee Relationship 3 5 4 He has solved the critical labour problem Experience 2 5 3 Has Relevant Experience Productivity 2 5 5 He is exceptional and puts in extra hours that job demands Technology 3 5 2 Diploma
Overall Rating 2.7
Table V: Mr. Gulatis Performance Evaluation Other Alternatives: Retaining Mr. Ashok: Mr. Ashok has hands on experience in the role for many years. He was not responsible for the loss incurred by the company in the past two years. However, his tenure cannot be extended for a longer duration as it is a short term remedy and it will also incur more expense to the company. Hiring a New Recruit: Hiring a new recruit with required skill sets for the job will be a suitable option. However, this process will take time. It will also affect the morale of other employees competing for the same role. The new person will take some time to settle which is not well suited for the present companys situation. Recommendations: From the above analysis it is evident that none of them posses all the required skills preferred for the profile. Since SGL is anticipating profit for the current year, the committee strongly recommends extending Mr. Ashoks tenure by 6 months. After 6 months the committee suggests Mr. Gupta for Mr. 8
Ashoks replacement based on the performance evaluation. The committee also recommends Mr. Ashok to train Mr. Gupta during this interim period.