MOHAMMED

ACKNOWLEGEDMENT
It gives me great pleasure in acknowledging

invaluable assistance Extended done by some
personalities in the successful completing of the Project
report.
Firstly I would like to thanks to Mr.B.M.Patil,

Mr.A.M.Patil & also S.C.Indi for granting me the
permission to do the project work on NIIT.
I would also thanks to my college principle &

also our H.O.D to giving me support &guidance to
complete my project report & also my Friends.
Yours sincerely
Moammed Asif.M.Risaldar
A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

DECLARATION
I hereby declare that, this study on NIIT

(NATIONAL INSTITUTE OF INFORMATION TECHNOLOGY)
computer center Bijapur. The empirical Conclusions and
finding in this study are based on the information
collected by me under the guidance of D.S.BIRADAR
lecturer of SECAB INSTITUTE OF BUSINESS
ADMINISTRATION.
This project is being submitted by me to

KARNATAKA UNIVERSITY DHARWAD as partial fulfillment
of the award of BBA.
This project report is original & it is based on

information collected by myself. I declare that this
project report is not submitted by anybody earlier.
Place: Bijapur
Mohammed
Asif.M.Risaldar
Date:

SYNOPSIS
I. EXECUTIVE SUMMARY.
OBJECTIVES.
II. INTRODUCTION ABOUT NIIT.
INTRODUCTION.
BRIEF HISTORY ABOUT THE NIIT LTD.
EDUCATION
MULTI-MEDIA TECHNIQUE
PROCEDURE FOR ENCORE SECURITY
III. DESIGN OF THE STUDY.
STATEMENT OF THE PROBLEM.
OBJECTIVES OF THE STUDY.
IV. SOME FACTS ABOUT NIIT.
V. BOARD OF DIRECTORS.
VI. ORGANIZATIONAL CHART.

VII. DEPARTMENTAL CHART.
COURSE OFFERED.
VIII. METHODOLOGY.
IX. SUGGESTIONS.
X. BIBLIOGRAPHY.
XI. ANNUXERS.

EXECUTIVE SUMMARY
This is a report on the NIIT computer center

Bijapur. THIS reports consist of analyzing STUDENTS
SATISFACTIONS TOWARDS COMPUTER EDUCATION
CENTER IN BIJAPUR.
This report consists of the detail study of the

STUDENT SATISFACTION TOWARDS COMPUTER
EDUCATION CENTER IN BIJAPUR. It also consists the
information regarding the placement cell. How much
student they are placed in different places?
OBJECTIVES
a) To determine the importance of the institute.
b) To study the student satisfaction towards

computer education center.
c) To facilities provide by the institute.
d) To analyze the position of the institute with the

present competition.
e) To know the objectives of the institute.

The methodology is used in this study was both on
primary and Secondary basis.
The information was collected by through

approaching with a questionnaire to particular
information of the institute Mrs.V.N.Patil HOC of the
institute. Hence it is said to be primary information.
Often, I collected the required sources of

teaching form of secondary information.
The study start with the introduction of the NIIT

and ends with the questionnaire, suggestion and
conclusion, which is drawn in response to the findings,
information and data collected by me to present the
matter as the best as it can be presented.
Hence, I have tried to put all the possible efforts

to make this study.

INTRODUCTION ABOUT NIIT
Realizing the absence of quality computer

education in Bijapur earlier, it was almost imperative
that someone had some thing about it. It was then the
idea of an NIIT center at Bijapur was born. It took 6
months of hard work and perspiration to actually realize
the thought. NIIT Bijapur started on august 28, 2000
and then the journey began. The main people behind
NIIT are: B.M.Patil (CMD), Anil M Patil (MD) and
Shivanand Indi (portal head).
NIIT is one of the leading Software

development firms in India. With SEI-CMM level 5
certification NIIT clients include Boeing Corporation. IBM
World Bank, AT&T, Reuters, Bank of England, and us
deep of Defense amongst others.
For the last 20 years, NIIT has been

pioneering computer education in India. Its NIIT
abbreviation is NATIONAL INSTITUTE OF INFORMATION
TECHNOLOGY NIIT has been voted the Employee 1 st
Choice for recruitment for the last two years by
Dataquest not surprisingly.
BRIEF HISTORY OF NIIT LTD
Way back in 1981, NIIT started as an idea that

was scribed on napkin in a coffee house by three
visionaries from IIT Delhi: Rajendra S. Pawar, Vijay
K.Thandani, P.Rajendran and Arvind Thakur.
Today NIIT is Knowledge Corporation with

around 2.5 million students in over 2700 centers across
28 countries have benefited from the 20 years of
experience that has in Computer Education and Training
centers. The efforts of over 4000 professionals have
resulted in pioneering in all spheres of IT from
Learning Solution to software solutions continuous
research and alliances with global entities like
Microsoft, Oracle, citric and computer Association have
enabled NIIT to provide excellences in content,
curriculum and methodology year after year based on
ever changing technologies. All of which has made it
possible for NIIT to bring industry relevant program to

students, allowing them to take up a career of their
choice with increased success.
NIITs philosophy of learning based on

knowledge is deeply rooted within the organization.
Some of the finest minds, the likes of Dr.C.R.Mitra,
Pro.J.R.Isaac. Dr.Sugat Mitra and over 18 PhDs, 350
MBAs and 1000 engineers have been responsible for
innovation such as Net Varsity, Computer room,
TehnologyEdge, Net-based Services and several path-
breaking initiatives in the sphere of Web-Centric
computing, e-Commerce and cognitive sciences.
During year 2004-2005 alone, () NIIT-ians

got job in the IT world. NIIT has been around for the last
29 years. During this time over million students have
passed out of NIIT and moved on to great success in the
IT world.
Also, NIIT has built up a strong presence over
2000 centers across the world.

STATEMENT OF THE PROBLEM
The problems which I had faced during the

study were as follows.
As the Institute situated far away, it had become to

reach the place
frequently.
The basic problem was the uncertainly in the time

given by the
informant.
Sufficient preplanning was not being made to

undertake the study.

OBJECTIVES OF THE STUDY
To determine the importance of the institute in

the world.
To study the teaching and facilities provide by

the institute.
To analyze the position of the institute in the

present
competition.
To know the objectives of the institute.
To study the STUDENTS STASFACATION

TOWARDS
COMPUTER EDUCATION CENTER AT NIIT .

SOME FACTS ABOUT NIIT
A US$ 270 million global IT corporation NIIT is actively

involved in creating Software Solution and Knowledge
Solution for market worldwide.
OUR MISSION
To enable individuals and enterprises

world-wide to achieve greater success by providing
Knowledge, Skills, solution and services through
pioneering efforts and usages of appropriate
technology.
PRODUCT AND SERVICES
E-Business Solution
E-Transformation Solution
Knowledge Solution
IT Training
HUMAN RESOURCES

It has over 4900 employees that include
531 MBAs, 1435 Engineers, 26 PhDs, and 1187 NIIT
certificate holders.
GLOBAL REACH
NIIT is servicing its customers through over

2577 locations world-wide. It has base of over 1000
corporate clients. It has owned subsidiaries in Asia
Pacific, Europe, Japan and USA.
It has its operations in 38 Countries Australia,

Bahrain, Bangladesh, Belgium, Botswana, Japan, China,
Dubai, Egypt, France, Germany, Ghana, Honk Kong,
Indonesia, Kenya, Malaysia, Mauritius, Namibia, Nepal,
Netherland, Newzeland, Nigeria, Oman, Philippines,
Qatar, Saudi Arabia, Singapore, South Africa, Sri lanka,
Sweden, Tanzania, Thailand, Uganda, United Kingdom,
USA, Yemen, Zimbabwe.
COMMITEMENT TO SOCITY

NIIT has developed I-LEARN for disabled ones;
it has also helped in Computer Assisted Teaching and
Rehabilitation for Disabled. It is a collaborated effort
between the spastic society of Tamil Nadu, The Rajiv
Gandhi Foundation and NIIT also conducts, every year
Bhavishya Jyoti Scholarships for financially constrained
and meritorious students.

ACHIEVEMENTS
SEI-CMM Level 5 certification for software

Business as per
Software Engineerings Institutes Capability.
Maturity Model
for Software process Capability.
ISO 9001 Certification for Software Solution,

Training, Educational
Multimedia and Technical support for Software.
Adjudged the Best Training Company at the

Computer world
Teaches 2000 Awards based on an opinion poll
covering over 1000
Chief Information Officers, Software Professionals
and IT users.
A special award from Toshiba, Japan, for aerating

an outstanding
Software solution. International Social Innovation
Award 2000 &
Om Institute of for social Innovation. UK, for
NIITs Minimally
Invasive Education Experiment to spread literacy
among the less
privileged kids
Cantered the Business Leadership 2000 award by

the Georgia
Indo-American Chamber of Commerce, USA.World
HRD Congress AWARD 2000-2001 for innovative

HR practice.
Excellence in Microsoft CTEC Training award at

Microsoft Asia
Fusion 99.
Premier Education and Training partner of

Microsoft in India.
Top-Performing Global Growth Company Award for

consistent

growth rates and successful globalization
efforts from World
Economic Forum.
INDUSTRY RANKINGS
Indias largest Software company NASSCOMs

rankings as per
exports revenues 99-00.
Indias 6th largest Software Exports Company

NASSCOMs raking

as per annual revenues. Features among the Top
10 Indian Company
in Review 200 Survey far Eastern Economic
Review, Jan 2001
&2000.
Featured among the Top 10 Most Admired

Companies Economic
Times, January 2000.
Adjudged the Company of Choice by 500 top IS

Manager of India
Computer world, August 31, 1999.
Ranked No 3 among top 20 it services Companies

Dataquest July 31,
2000.

BOARD OF DIRECTOR
RAJENDAR. S. PAWAR CHAIRMAN

VIJAY. K .THANDANI CHIEF EXECUTIVE
OFFICER
P. RAJENDRAN CHIEF OPERATING
OFFICER
ARVIND THAKUR DIRECTOR
AMIT SHARMA DIRECTOR
SUBROTO BHATTACHARYA DIRECTOR
NIIT STAFF
Mr. ANIL PATIL MANAGING
DIRECTOR
Mr. B. M. PATIL MANAGING
DIRECTOR
Mr. SHIVANANDA INDI MANAGING
DIRECTOR
Miss VEENA PATIL H.O.C
Miss ASHVINI M CANCELLERS
Mr. SANDEEP M FACULTIES
Miss JOSHNA FACULTIES
Mr. VIVEK M.R.C

ORGANISATION STRUCTURE
MANAGING DIRECTOR
HEAD OF THE CENTER
TECHNICAL NON-TECHNICAL
DEPARTMENT DEPARTMENT
FACULTIES
ACCOUNTANT
MACHINE ROOM CO-ORDINATOR CONCELLER

DEPARTMENTAL CHART OF NIIT
ONLINE MACHINE COMPUTERD

CLASSROOM ROOM ROOM
LAB LIBRARY
SECTION ROOM
ADMINISTRATIVE
OFFICE

ONLINE CLASSROOM
Online classroom plays an important role in

the new methodology of learning computers. Because
of online demonstration students can see how to do
things on their screens and try immediately on their
machines in the classroom. Since students learn and
practices at the same time you remember things for
longer time. In the online classroom the machine to the
student ratio is 1:2.
MACHINE ROOM
Machine room will be helpful for students to

make unguided practice (i.e. practice). In machine
room student needs to practice on their own i.e. there
will be no assistance provide by the faculties. In
machine room the machine to students ratio is 1:1.

COMPUTER DROME
The NIIT computer Rome is a gymnasium for

the mind. It is a unique faculty with its sow upon row
of computers. It gives you the freedom to practice for
hours on your own on what you have learnt in your
core curriculum, dive deeper or explorer new areas. So
you emerge as a more independent, world class
professionals.
LAB SECTION
Student can avail 24 hours lab facilities and

faculty will be there to help for doing practical even
during night hours.
LIBRARY ROOM
Student can avail 24 hours library facilities.

COURSE OFFERED
Duration
Web technologies (weeks) Fees (Rs)
DHTML programming 3 1875
Scripting in HTML pages using VB/JAVA 4 2250
Programming in XML 7 3150
J2EE Expert: Designing & Implementing
J2EE 16 7200
Solution
Developing Net application & XML web
server 20 7200
Server side Scripting with ASP 7 1575
Programming Language/Tools
Developing system calls program using
C 5 1840
Developing COM Components using VC+
+ 9 4500
System Administration and Networking
Linux System Administration 6 2880
Implementing & Supporting Windows
NT server4.0 6 3060
Database Management Solution-
Oracle9i
Introduction to Oracle9i: SQL 6 4125
Oracle9i: Program with PL/SQL 6 3000
Oracle iDS Forms: Build Internet
Application I 6 3000
Oracle Ids Forms: Build Internet
Application II 4 1800
Oracle9i Database Administration
Fundamental I 6 4875
Short Course
C 4 1250
C++ 7 2000
C & Data structure 8 2000
VB 10 3000
SQL7.0 5 1700
JAVA 10 3300

COURSE OFFERED
NIIT Swift
NIIT swift uses simple unique and innovative

tools and methods to get you started in computers.
Special focused has been given to ensure that the
course is easy to learn. Examples and Exercises
that have been used relates to your daily life.
SWIFT PROGRAMS
SWIFT JYOTI
SWIFT INDIA
SWIFT NETSURF
SWIFT NET WEAVER
SWIFT JYOTI is a short term course for all those

who want to explore their mind and find a gate way
to the computers.
SWIFT INDIA is the advanced version of swift

jyoti in which many graphics can be learnt.
SWIFT NETSURF is a short term course on

how to use internet.

SWIFT NETWEAVER is a short term course
where in a student learns to design and develop
small websites.
NIIT CATS
NIITs unique curriculum called CATS provides

It professionals with all they need to jump start
development the later and widely used IT technologies.
CATS is strictly for Technicians who already in the field
of IT & want to improve or expand their skills. CATS
have been designed to be exactly suitable for IT
professionals by covering all the aspects at the least
required time. CATS course include Microsoft SQL 7.0,
Sun JAVA 2, Windows NT 4.0, Red Hat Linux 6.0
(Administrator and user level), C++ & CGI program & e-
Commerce & convergence.
THE COURSE CONTENTS OF THE FUTURZ PROGRAM
e-Commerce Program.
e-Commerce Application Program.
e-Commerce Application Designer & Developer.
e-Commerce Visual Application Program.

In e-Commerce program you come across the
program approaches & Techniques, Implementing a
Data base Design using MS front page SQL
Server7.0,Introduction to Unified modeling
language HTML using MS Front page, JAVA
programming, Effective Communication and
Personality Development Module.
In e-Commerce Application Programming
you come across Multi-user O.S Concept using Linux
6.0 OOPs using C++, CGI, and Network O.S Concept
Using MS Windows NT Server4, Tools & Concept of
Quality Management, Effective Communication and
Personality Development module2.
THE GNIIT CLASSIC CURRICULM
PROGRAMING CONTEST (SEMESTER 1)

Programming Logic &Techniques.
Operating system.
Objective Oriented Programming.
Web Application Programming.
Unified Modeling Language.
Operating system Architecture.
Hyper Text Markup Language.
Microsoft Development Frame Work.

Microsofts Object Oriented Programming
Language.
SEMESTER 2(Diploma in Information Technology)

DBMS Concept.
Designing and Implementing Database using
RDBMS.
Software Development Life Cycle.
Software Quality Assurance.
Enterprise web Application Language.
SEMESTER 3(Advanced Diploma in Information

Technology)
Extensible Markup Language.
Web Service Development.
Object Oriented Analyzing and Design.
Enterprise Development Framework.
RDBMS Administration.
Networking and Data Communication.
SEMESTER4 (Professionals Diploma in

Information Technology.
e-Commerce Concept.
Security Concept.
Application Development for Mobile Device.
e-Commerce Site Development.
TCP/IP.
ISAS (Information Search and Analyzing
Skills).
Technical Seminar.
Project.
NIIT CAREER EDGE
NIITs Career readies students for non-IT jobs.

Provide an edge to professionals in their work
environment.
New Delhi, April 16, 2002 Global IT Corporation

NIIT has introduced Career Edge, A perfect solution for
students and professionals, who do not want to opt for
a career in IT and need a working Knowledge of
computers to get the jobs they want.

Career edge is a perfectly balanced program-
not too basic and not too technical for a person wanting
to get familiar with IT in career rather than focusing on
a career in IT.
Today, IT is an integral part of every career. No

matter what the industry or the nature of the job, it is
certain to have a component of IT within it .For
students, job seekers and professionals, knowledge of
computers is becoming an important prerequisite for
selection. Career Edge Provides an answer to these
needs, Commented Mr.Pradeep Narayana, Senior Vice
President and head of NIIT Education Business in India.
By acquainting professionals with state-of-the-

art technology and concept, Career Edge helps them
stay ahead in their jobs and gain an edge over
contemporaries.
The idea is to go beyond basic office

automation proficiency and enable professionals to use
their existing IT tools more efficiency and productively,

Added Mr. Narayana the four month, application-
oriented, Career Edge program aims to achieve three
key goals. For one, it will prepare college students for a
career that involves the use of Mr.Narayana. The four
month, Application-oriented, Career Edge programs
aims to achieve three key goals. For one, it will prepare
college students for a career that involves the use of
computers. Students who want to test the IT waters
Before making computers a career choice will benefit
from an exposure to NIITs Career Edge. The program
will serve as a stepping stone to other more advanced
IT programs offered by NIIT IT Career seekers. This short
term program is also suited to the requirements of
school going students who want to gain computer
awareness and use them as a tool to expand their
knowledge base.
Modules within Career Edge such as Comp wise

and Computing World provide learn a complete

overview of computer hardware and current day
technologies. The section on operating system make
understanding of MS Windows, the worlds most widely
used desktop operating system, easy.
On the application side, Career Edge covers

popular programs such as MS World, Excel and
PowerPoint in ad quite detail to create a working
knowledge of these tools. Through its relational
Database Management module, NIIT is aiming to
prepare student to handle database technology such as
Sql7.0, deftly. Career Edge also provides a window to
one of the industrys most preferred programming
language C++. An overview of HTML, NET, Flash and
Outlook 2000 will also be provides simultaneously
through Computer Based Training.
Priced under Rs.10,000, Career has launched

recently through NIITs country-wide education network.
A part of the course on-line and has packaged with a
range of services.

METHODOLOGY
Primary data
It is a direct method of the informations

interviewing a person or through a questionnaire.
Secondary data
It is secondary relevant information that is

collected through some other external sources.
The whole and sole information about the
Institute was given by the H.O.C. Miss.VEENA
PATIL. The information about the Bijapur city had
become possible by some website like;
www.niit
.com
Sample size
A sample of about 50 students from NIIT center were

randomly selected. These sample has been provided with a

complete set of questions on which was elicited. The response was
recorded by the researcher was 50. A questionnaire was drafted
which covers the various aspects of the required subject.
SUGGETION
I. Open your branch in other cities.
II. Appoint hot bloods in your organization.
III. Provide opportunities for womens.
IV. Open your websites.
V. Students satisfaction is the ultimate aim of Institute.
VI. Redesign your building.
VII. Provide complete notes for the students
VIII. Complete course within specified time
IX. Provide identity cards for the students
X. Make discipline in the institute.

BIBLIOGRAPHY

I) Entrepreneurial Development by S.S.Khnaka
(Himalaya Publication).
II)Guidelines on project report by M.Shivkumar &
M.Prakash (Himalaya Publication).
Websites
www.niit.c
om

ANNEXURES
I) To certificate one from the Institute and another

from the college.
II) One Courses offered chart.
III) Questionnaire Model.

Marketing
Planning for an effective marketing launch is an important aspect of

project implementation phase. NIIT, which provide active support in
preparing detail-marketing plan during the first support visit.
Planning for launch marketing would involve the following

activities
1. Segmentation and identification of target group
2. Marketing product mix determine has suit to market demand
3. Promotional strategy that may include the following method
4. Advertisement using mass media.
5. Publicity using local media such as bill board kiosks, banners,

posters etc
6. Direct marketing through presentation. Open house, road shows, and

tele marketing
7. Press release and press meets.

Beside, it will be important to understand the competition offering.
Position and consumer behavior. Local IT industry input will also be
of significance.

Competition survey
Products offered & pricing.
Marketing segments addressed.
Business volumes.
Quality of faculty/education delivery.
Any strengths & weakness.
Education survey
Student strength at various schools &collages.
Computer education at these schools & collage.
Marketing media
Identify various marketing media.
Circulation & tariff.
Direct marketing

Influential bodies, forums, associations.
Relevant target audiences database.
consumer behavior
characteristics of the target group.
decision markers & decision making factor.
consumer buying behavior.
Man Power
1.Recruitment process

In the preliminary interview the business partners should go through
past experience, background, communication skill & long term of
applicant.
The short listed candidates are directed for the respective aptitude
test.
Those clearing the with specified cut-off are cleared for the next
round.
This interview should focus on all aspect s of personality and

suitability for the job with salary expectations.
Applicants suiting the job profile and clearing the sound around of
interview should be invited for the final around
Procedure for Placement Assistance
Purpose:

To provide placement assistances to student registered for
placement .
Scope:
Following procedure include activities like placement

regisation,job vacancy creation, conducting of placement
interviews & reviewing placement assistance.
Role involved:
Zonal head/regional group head

Zonal/reg.industry head
Industry collaborations executive
Group head
Head of center
Territory head
Student service assistant
Professional practice coordinator
Problem Statement
In todays world of super computers, the information

technology field is the faster developing industry, witch would

definitely industry, witch would definitely all the industry. There
are no many institute and software companies offering
education in this area & it is spreading at vary fast place.
It is now reached the area of the state, the problem

statement is slow to bring in awareness & marketing in the
information market in Bijapur city.
The research is on the problem & the recommendation is

drawn there on.

Recommendation
Course will not complete in time.

To introduce the new course in networking.
Marketing should be improved.
Program should be carried out according to actual
schedule.
More career counseling after he completion of the course.
Provide library faculties to the students with additional
book.
Collaboration with the college staff.
More publicity must be done through advertises.
It should help to provide job to the students
More preference give to job oriented course.
To give more knowledge about IT.
To provide more training facilities.

Career opportunity
Through IT
E-
Entrep
Softwar Softwar Web End

e e Organizati user
Product Service on Indust
s Compan ry
E-com E-com Speciali Expert in

Special Softwar st IT
ist e In web developme

Hypothesis
1. 100% of student told they know about the NIIT.

2. a) 40% of student they come to know about the NIIT
by the personal
visit.
b) 30% of student they come to know about the NIIT
by the friends
c) 20% of student they come to know about the NIIT
by the news
paper/advertisement.
d) 10% of student they come to know about the NIIT
by the collage.
3. a) 30% of students told that the visit NIIT because of
advertisement.
b) 20% of students told that the visit NIIT because of
infrastructure.
c) 26% of students told that the visit NIIT because of
teaching staff.
d) 24% of students told that the visit NIIT because of
other region.
4. a) 50% of students there are studying programming
in NIIT.
b) 10% of students there are studying networking in
NIIT.

c) 16% of students there are studying data base in
NIIT.
d) 24% of students there are studying different
course provide by
NIIT.
5. a) 34% of student are strongly agree that the course
content is easy to
Understanding & grasp.
b) 50% of student are agree that the course content
is easy to
c) 16% of student are neither agree nor disagree
that the course
content is easy to understanding & grasp.
6. a) 58% of students are strongly agree with the

guidance they get in
theory class & machine room.
b) 42% of students are agree with the guidance
they get in theory
class & machine room.
7. a) 60% of students are strongly agree that the course
they are doing
will be use in their in future carrier.

b) 40% of students are strongly agree that the course
they are doing
will be use in their in future carrier.
8. a) 54% of students are strongly agree that suitable job
opportunities
exist for the course their are doing at NIIT.
b) 32% of students are agree that suitable job
opportunities exist for
the course their are doing at NIIT.
c) 14% of students are neither agree nor disagree
that suitable job
opportunities exist for the course their are doing at
NIIT.
9. a) 44% of students are strongly agree that the
recommended NIIT to
their friends/relatives who keen on doing a
computer course.
b) 44% of students are agree that the recommended
NIIT to their
friends/relatives who keen on doing a computer
course.
c) 12% of students are neither agree nor disagree
that the
recommended NIIT to their friends/relatives who
keen on doing a

computer course.
OBJECTIVE OF RESEARCH OF WORK
To find out student satisfactions towards computer

education center at NIIT.
To find out course content is easy to understand & grasp.
To find out whether student are satisfy with the guidance

they get in theory class & machine room.
To find out the course which they are doing at NIIT is

helpfull in their future or not.
To find out the suitable job is exist for the course they are
doing in the NIIT.
To find out current position of NIIT.
To find out the vision & objectives of the NIIT

ANALYSIS
1. Do you know about NIIT?
a) Yes b) No
PERCENTAGE
YES 100
NO 0
100%
100%
80%
60%
40%
20%
0%
0%
YES NO
PERCENTAGE

2) If yes how you came to known about it?
a) Personal Visit b) college
c) Friends d) News Paper /

Advertisement
RESPONDENTS
PERCENTAGE
PERSONAL 15
VISIT 30
COLLEGE 10
20
FRIENDS 20
40
NEWSPAPER/ 5
ADVERTISEMEN 10
T

40%
40%
30%
30%
20%
20%
10%
10%
0%
PERSONAL COLLEGE FRIENDS NEWS
VISIT PAPER/ADVERTI
PERCENTAGE

3) What made you to visit NIIT?
a) Advertisement b) Infrastructure
c) Teaching staff d) other _________
RESPONDEN PERCENTAG
T E
ADVERTISEMENT 15 30
INFRASTRUCTUR 10 20
E
TEACHING STAFF 13 26
OTHER 12 24
TOTAL 50 100
30%
30% 26% 24%
20%
20%
10%
0%
AVD INFR TEACH OTHER
PERCENTAGE

4) For what type of course you are looking for?
a) Programming b) Networking
c) Data Base d) Other__________
RESPONDEN PERCENTAG
T E
PROGRAMMIN 25 50
G
NETWORKING 5 10
DATA BASE 8 16
OTHER 12 24
50%
50%
40%
30% 24%
20% 16%
10%
10%
0%
PROGRAMMING NETWORKING DATA BASE OTHER
PERCENTAGE

5) The course content is easy to understand and
grasp?
a) Strongly agree b) Agree c) Neither

agree nor disagree
RESPONDEN PERCENTAG
T E
STRONGLY AGREE 17 34
AGREE 25 50
NEITHER AGREE 8 16
NOR DISAGREE
50%
50%
40% 34%
30%
20% 16%
10%
0%
STRONGLY AGREE AGREE NAND
PERCENTAGE

6) Are you satisfied with guidance you get in the
theory class and Machine room?

agree nor disagree
RESPONDENT PERCENTAGE
AGREE 21 42
NAND 0 0
58%
60%
42%
40%
20%
0%
0%
STRONGLY AGREE AGREE NAND
PERCENTAE

7) Are you confident that the course you are doing will
be of use in your future carrier?

agree nor disagree
AGREE 20 40
NAND 0 0
60%
60%
50% 40%
40%
30%
20%
10% 0%
0%
STRONGLE AGREE AGREE NAND
PERCENTAGE

8) You believe that suitable job opportunities exist for
the course you are doing at NIIT?

agree nor disagree
AGREE 16 32
NAND 7 14
60% 54%
50%
40% 32%
30%
20% 14%
10%
0%
PERCENTAGE

9) Will you recommend NIIT to your friend or relative
who is keen on doing a Computer course?

agree nor disagree
AGREE 22 44
NAND 6 12
50% 44% 44%

40%
30%
20% 12%
10%
0%
PERCENTAGE

EDUCATION
NIIT has over 20 years experience in the IT learning domain. From

entry level IT literacy programs to advance course on stateof-the-art
technologies & platforms. NIIT offers the entire gamut of computer
training fare. Individuals &originations both come to NIIT for their
education needs. When it come to IT learning we have a solution, with the
right from right fit.
Net varsity. Com is hosted by NIIT online learning LTD. Which is a

fully owned subsidiary NIIT ltd. NIIT established in 1982, is a leading IT
solutions corporation that leverages its unique business model &
technology creation capabilities to deliver world-class software & learning
solution to global customers.

MULTIMEDIA TECHNOLOGY
NIIT has also brought multimedia technology &

education together for the first time in India. It has
developed a unique approach to learning trout
multimedia called learning through exploration,
discovery & adventure or LEDA. APART FROM SCHOOL
CURRICULA, The over all development of a child
personally & skill.
GLOBALIZATION OF NIIT
NIIT bench marked training is available at over 2342

learning center in over 27 (excluding India) countries
china, Malaysia , USA, Thailand, south Africa &
Zimbabwe.
In our global spread the key to success has been

GLOBALIZATION. The curriculum and the mode of
learning offered in each country, global net or E-
Technology is influenced by the stage of development of
IT industry in that territory. You will find NIIT course
being delivered in local languages like in mandarin in
chine, bahasa in indoneasia , Thailand and so on . the

idea is to teach the customer and what better way than
the language that the most comfortable with.

PROCEDURE FOR ENCORE SECURITY AND MAINTAINED
The NIIT provide the facilities storage maintained & retrieval of

information on the status of services providing to students from the time of
requirements to the completions of the statue of limitation NIIT-ETB uses
at all its education center an attempted on line, integrated , multi-user
system named encore.
Encores provide in built linkages of student with batches, along with

pertinent, attributes of students as well as the batches they belong to enable
unique identifications and tractability. Each student is uniquely identified
by a requisition number and each batch is identified by a unique batch
code which serve as crucial key field enable trace ability for the student.
Encore is updated with status of service and /or change in student

status on an ongoing basis. All procedure applicable at center refers to
ENCORE specifying the manner of ENCORE usage for the operations of
the procedure.

SWOT ANALYSIS OF NIIT .COM
Strength:
Flexibility of the time.
It gives the better placement.
It changes the life style of the students.
It gives good service to society.
Good infrastructure.
Quality education.
Good management.
International syllabus.
Weakness:
Lack of transport facility, i.e., no buss pass convenience to the

students coming from the near by villages.
Time keeping
Not providing proper notes
Work facility
Not completing course with in the specified time

Opportunities:
Job opportunities after the completion of the courses.
Exposure to the industrial world with the real world problem

faced.
Quality training.
Opportunity to introduce new course range.
Threats:
Store , rack , cupboard.
There should be separate toilet for the students.
To provide hygienic and filtered drinking water .
Necessitate to air-conditioning the labs.
Unethical practices of competitors.

FINDINGS OF THE RESEARCH
PERSONAL
We have covered all sorts of students from college students. All the
students with the different educational qualifications. The total strength
of the student in the institute is 100. we have covered the 50% of the
strength to analysis the requirement , improvement and development
possible.
PUBLICITY
Publicity being the most important aspect for the better marketing
in any industry survival we have give prominence to the means by
which the students came to know about the course provide by NIIT .it
is found that 40% of student they come to know about
the NIIT by the personal visit.
COURSE DESIGN
Course ware is hat the back bone of any education institutes, there
fore the contents of the course are real important to attract more
student therefore it must be primary concern for the marketing team to
know about what the student looking of their course to contain. It is
found that 50% of students there are studying
programming in NIIT.

It is found that 30% of students told that the visit NIIT because of
advertisement.
It is found that 50% of student are agree that the course content is
easy to
It is found that 58% of students are strongly agree with the guidance
they get in theory class & machine room.
It is found that 60% of students are strongly agree that the course
they are doing will be use in their in future carrier.
It is found that 54% of students are strongly agree that suitable

job opportunities exist for the course their are doing at NIIT.
It is found that 44% of students are strongly agree that the

recommended NIIT to their friends/relatives who keen on doing a
computer course.
It is found that 44% of students are agree that the recommended

NIIT to their friends/relatives who keen on doing a computer
course.

BIBLIOGRAPHY
1) Marketing research measurement and

technique
Author : Donald .s Tull
2) Marketing Management
Author: Philip . Kotler
3) Statistics
Author: Raj Mohan
Web sites:
www.google.com
www.NIIT.com

CONCULSION
According to the research done in Bijapur city under my project

report work done with the topic called Students satisfactions towards
COMPUTER EDUCATION CENTER AT NIIT and based on my true
findings I able to give my conclusion as fallows.
Required more awareness through college

More job should made available
It is found that 40% of student they come to know about the
NIIT by the personal visit.
It is found that 58% of students are strongly agreed with the
guidance they get in theory class & machine room.
It is found that 60% of students are strongly agree that the
course they are doing will be use in their in future carrier.
It is found that 54% of students are strongly agree that
suitable job opportunities exist for the course their are
doing at NIIT.

QUESTIONNAIRE
Dear sir\madam
I am student of SECAB INSTITUTE OF BUSINESS

ADMINISTRATION BIJAPUR. I am studying in BBA 5th SEM for my
academics purpose I am doing my on-going project in NIIT
Bijapur. The topic is students satisfactions towards Computer
education center in Bijapur. So I kindly request to spare few
minutes to fill this questionnaire.
Yours faithfully
MD ASIF.M.RISALDAR
1. Personal information
Name: - _________________________________________________________
Address: - ________________________________________________________
Qualification:
-_____________________________________________________
Phone/mobile: -
___________________________________________________
Gender: - Male Female
2. Do you know about NIIT?
a) Yes b) No
3. If yes how you came to known about it ?
a) Personal Visit b) college
c) Friends d) News Paper / Advertisement

4. What made you to visit NIIT?
a) Advertisement b) Infrastructure
c) Teaching staff d) other _________
5. For what type of course you are looking for?
a) Programming b) Networking
c) Data Base d) Other__________
6. The course content is easy to understand and grasp?
a) Strongly agree b) Agree c) Neither agree nor

disagree
7. Are you satisfied with guidance you get in the theory class
and Machine room?

disagree
8. Are you confident that the course you are doing will be of
use in your future carrier?

disagree
9. You believe that suitable job opportunities exist for the

course you are doing at NIIT?

disagree
10. Will you recommend NIIT to your friend or relative who is

keen on doing a
Computer course?

disagree
11. Suggestion if any

_ _ _ _ _ _ _ _ _______ ___________________ ______
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _
_ _ _ _ _ _ _ _ _________________________________
_ _ _ _ _ _ _ _ _
Competition Analysis
Competition is one of the important aspects in the world of business. It

is a major obstruction in the course of business, which is must considered
before starting any types of business activity.
The current Competitors of NIIT are as follows :
o It- Master.
o Vision Computers.
o Adrash Computers.
o Apex Computers.
o DattaShri Computers.
o Etc.

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ACKNOWLEGEDMENT

It gives me great pleasure in acknowledging

Firstly I would like to thanks to Mr.B.M.Patil,

I would also thanks to my college principle &

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

I hereby declare that, this study on NIIT

This project is being submitted by me to

This project report is original & it is based on

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

VI. ORGANIZATIONAL CHART.

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

This is a report on the NIIT computer center

This report consists of the detail study of the

a) To determine the importance of the institute.

b) To study the student satisfaction towards

c) To facilities provide by the institute.

d) To analyze the position of the institute with the

e) To know the objectives of the institute.

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

The information was collected by through

Often, I collected the required sources of

The study start with the introduction of the NIIT

Hence, I have tried to put all the possible efforts

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

Realizing the absence of quality computer

NIIT is one of the leading Software

For the last 20 years, NIIT has been

Way back in 1981, NIIT started as an idea that

Today NIIT is Knowledge Corporation with

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

NIITs philosophy of learning based on

During year 2004-2005 alone, () NIIT-ians

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

The problems which I had faced during the

As the Institute situated far away, it had become to

The basic problem was the uncertainly in the time

Sufficient preplanning was not being made to

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

To determine the importance of the institute in

To study the teaching and facilities provide by

To analyze the position of the institute in the

To know the objectives of the institute.

To study the STUDENTS STASFACATION

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

A US$ 270 million global IT corporation NIIT is actively

To enable individuals and enterprises

PRODUCT AND SERVICES

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

NIIT is servicing its customers through over

It has its operations in 38 Countries Australia,

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

A S P COLLEGE OF COMMERCE.BBA PROGRAMME.BIJAPUR.

SEI-CMM Level 5 certification for software

ISO 9001 Certification for Software Solution,

Adjudged the Best Training Company at the

A special award from Toshiba, Japan, for aerating

Cantered the Business Leadership 2000 award by

HRD Congress AWARD 2000-2001 for innovative

Excellence in Microsoft CTEC Training award at