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Pivotal Tracker: Chicago Ruby, Aug 3

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Pivotal Tracker

Chicago Ruby, Aug 3


About Pivotal Labs

• Software development consultancy, founded in


1989
• Agile (XP) since mid ‘90s
• Rails since 2006
• Approximately 100 people, and growing (we’re
hiring)
• HQ in San Francisco, offices in New York, Boulder,
and Singapore
What is Tracker?

• Shared, predictive, collaborative to-do list for


software development teams
• Free, open to public: http://www.pivotaltracker.com
• User by thousands of teams and companies, over
100K users and over 100K projects
• Used on all of our projects at Pivotal (and then
some)
• Rails app, hosted at Engine Yard (xCloud)
(and the only project
management tool with it’s own
song)
Typical Pivotal Project

• Small team, 2-8 developers


• Highly involved customer, in the room
• Collective ownership of code
• 100% pairing and TDD/BDD
• Weekly iterations, frequent releases
• 1 team = 1 Tracker project
• Rotation between teams
Tracker in a Nutshell

• Automates manual aspects of agile process, without


getting in the way
• Maintains prioritized list of work (stories) broken
down to concrete, estimatable level
• Groups list of work (backlog) into fixed segments
of calendar time (iterations)
• Predicts progress based on historical performance
(velocity)
• Provides birds-eye view of project to entire team
and encourages communication
What’s the Story?
A story is a feature that provides verifiable
business value to the team’s customer

• “Shopper can add product to shopping cart”

• “Search for product should take 400ms or less”

• “Ability to add new product via API”

• We estimate a feature on a point scale: “Linear” (1/2/3), “Powers


of 2” (1/2/4/8), or “Fibonacci” (1/2/3/5/8)

• A point is a team-specific metric representing the effort it will


take to implement a feature (and risk)
Chores

• A chore is a story that is necessary but provides no


verifiable business value to the team’s customer
• Chores can represent “code debt”, and/or points of
dependency on other teams
• Chores are not estimated
Bugs

• A bug is a story representing a defect, that may be


related to a feature story
• Bugs are typically only entered for stories that have
already been accepted
• Bugs are also not estimated
Story Workflow

• Developer (or pair) starts next available story in


current or backlog
• Developer checks in code and finishes the story
• Team pushes code for new feature to demo/QA
environment, and delivers story
• Customer/PM accepts or rejects story
• (repeat until backlog empty)
Prioritizing Stories

• Position in backlog is priority


• Stories are ordered by business value weighed
against development risk
• Consider dependencies when prioritizing
• The next item for team to work on is obvious!
Velocity

• At the end of an iteration, accepted stories in


current automatically move into “Done”
• The project’s velocity is calculated based on point
totals from previous iterations
• Future iterations are projected based on updated
velocity
• Velocity can be overridden locally for “what if”
scenarios
(demo)
Labels

• You can add any number of labels (tags) to a story


• Space of labels is per-project
• Click on a label to see all stories with that label, or
use search
• Labels can be used to track related stories, for
example a larger feature or theme
• Use them for additional process steps, for example
“needs design”, or “blocked”
Helpful Features

• Search
• Saved Search Panels
• Panel cloning
• My Work
• History
• Import/Export
Charts

• Velocity chart shows project velocity in past


iterations
• Iteration burn-up shows progress through current
iteration
• Release burn-down shows progress through
chosen release
• Story type breakdown shows work on features vs
chores and bugs by iteration
• Point count breakdown exposes historical process
bottlenecks
Multi User

• Project page displays changes in real time


• (why we get 1000+ requests per second)
Integrations

• Drag/drop import and sync of stories from JIRA,


Lighthouse, Satisfaction, Zendesk
• Campfire and Twitter notifications
• SCM post-commit hooks (including Github)
• More integrations to come
Developer API

• RESTful XML HTTP API


• Read/Write access to projects and stories
• Activity web hook (push HTTP)
3rd Party Tools

• iPhone and Android clients


• Email integration
• High level planning (Story Mapper)
• http://www.pivotaltracker.com/help/thirdpartytools
Future

• Tools for managing larger projects (drag multiple


stories, some form of story group)
• Expose release and/or label status outside of
project, for management visibility
• More integrations
• UX/UI overhaul
• Custom workflow/acceptance steps
Questions?
Thank You

• Chicago Ruby
• ThoughtWorks
• Jon “Lark” Larkowski (@l4rk)
• Wes Maldonado (@wes)
Feedback

• Dan Podsedly (dan@pivotallabs.com)


• @pivotaltracker
• http://community.pivotaltracker.com

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