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    Shankar Vishnu Dudhane Updated CV

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    Shankar Vishnu Dudhane is a network engineer with over 10 years of experience in networking and voice administration. He has extensive experience working with VoIP protocols and configuring Nortel, Avaya, Cisco, and Juniper equipment. Currently he works as a network engineer for Capgemini where he maintains Avaya phone systems and call centers. He is pursuing Cisco CCNP Voice certification and holds JNCIA certification.

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    Shankar Vishnu Dudhane Updated CV

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    Shankar Vishnu Dudhane is a network engineer with over 10 years of experience in networking and voice administration. He has extensive experience working with VoIP protocols and configuring Nortel, Avaya, Cisco, and Juniper equipment. Currently he works as a network engineer for Capgemini where he maintains Avaya phone systems and call centers. He is pursuing Cisco CCNP Voice certification and holds JNCIA certification.

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    Shankar Vishnu Dudhane is a network engineer with over 10 years of experience in networking and voice administration. He has extensive experience working with VoIP protocols and configuring Nortel, Avaya, Cisco, and Juniper equipment. Currently he works as a network engineer for Capgemini where he maintains Avaya phone systems and call centers. He is pursuing Cisco CCNP Voice certification and holds JNCIA certification.

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    87 views5 pages

    Shankar Vishnu Dudhane Updated CV

    Uploaded by

    shankardudhane2748
    Shankar Vishnu Dudhane is a network engineer with over 10 years of experience in networking and voice administration. He has extensive experience working with VoIP protocols and configuring Nortel, Avaya, Cisco, and Juniper equipment. Currently he works as a network engineer for Capgemini where he maintains Avaya phone systems and call centers. He is pursuing Cisco CCNP Voice certification and holds JNCIA certification.

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    SHANKAR VISHNU DUDHANE

    A-1201, Sunflower, AND Agasan Cell: 91-7710050909 / 8104694495


    Complex, Diva-Agasan Road, Near shankardudhane@gmail.com
    Agasan Railway Crossing, Diva(East),
    DIst.Thane-400612

    Objective

     An Experienced Network professional looking for new and challenging opportunities in


    company which allows career growth and takes advantage of diverse experience in the
    field of Network administration.
     Always ready to learn new technology to work smarter and more efficient.

    Technical Skills

     VoIP Network Administration, Maintenance, Troubleshooting, Connectivity and IP


    telephony.
     Network Routing Hardware Series.
     Hands-on Experience on Configuring & troubleshooting Nortel Switch (5520,
    5530,5510,4526,4548 Etc).
     Hands-on Experience on Configuring & troubleshooting Nortel Passport MERS / ERS (
    8600 Switches )
     Hands-on Experience on Configuring & Cisco IP Phone 7900 series, Cisco IP
    Communicator.
     Hands-on Experience on Configuring & Nortel / Avaya VoIP Phones 1110E, 1120E, 1140,
    2007 & 2210 Series.
     Used Nortel / Avaya IP Communicator.
     Ciscos call manager 6.x, 7.x.
     Voice Protocols such as MGCP, SIP and H.323.
     Implementation of Lan switching (VLan, Trunk, VTP, STP)
     Implementation of First Hop Redundancy Protocol, DHCP.
     Communication & Interpersonal Networking, Analytical and Problem Solving, Team
    Building.
     Good knowledge of Layer 2 /Layer 3 Protocols: TCP/IP.
     Good knowledge of OSI reference model.

    Professional Experience

    Capgemini Technology Services India (Mumbai), 11th April 2017 till Date

    Network Engineer (Voice)

     Hands-on Experience on Avaya Blue 1110/1120/1140/2007 (Standard Desk Phone’s)


    /6140 (Wireless Phones) & 2050 (IP Softphone’s) Configuration and Troubleshooting.
     Hands-on Experience on maintaining Class based calling restrictions to the End user's as
    per the requirement.
     Responsible in configuring and troubleshooting IP Softphone's for Customer Based in US
    and Holland.
     Also responsible for maintaining Call Center Setup up and working for the US based
    Customer.
     Responsible in making the required Call Routing and Script based call Routing.
     Responsible for maintaining Day to Day Call Center Environment up and running.

    Professional Experience

    Unique Enterprises. (Mumbai), March 2009 till 8th April 2017


    Chhatrapati Shivaji (Sahar) International Airport Mumbai

    Network Engineer (Data / Voice)

     Hands-on experience in Configuring & troubleshooting Juniper EX-4200 Switches.


     Hands-on Experience on Configuring & troubleshooting Nortel Switch (5520,
    5530,5510,4526,4548 Etc).
     Hands-on Experience on Configuring & troubleshooting Nortel Passport MERS / ERS
    (8600 Switches).
     Configuring VoIP Phones in CS1K.
     Configure & troubleshooting Nortel 2330A / 2332-E3 Series Access Point.
     Hands-on Experience on Nortel WMS (Wireless Management Server).
     Configuring and Troubleshooting of Cisco Call Manager
     Configuring and Troubleshooting of Voice Protocols such as MGCP.
     Maintaining inventory of networking equipment, and maintenance logs.
     Monitoring and Managing the client network through RTMT.
     Adding Cisco IP Phones, Route patterns, Call Search Space.
     Configuring & Troubleshooting SRST.
     Management of the Call Manager Servers, installing new patches released by Cisco.
     Cisco Call Manager Backup and Restore.
     Coordinating with Telco for implementation & Troubleshooting.
     Working with Cisco TAC for resolving unknown bugs in the IOS, Software.
     Worked on Nortel NRS Server.
     Worked in Nortel Voice Mailbox Server.
     Worked on IVRS Integration with Avaya Blue (Nortel CS1K).

    Tandem Machines Private Limited (Mumbai), Jan 2007 to March 2009


    Compass-Bpo (Mumbai)

    System Administrator
     Implementing and maintaining Windows NT Workstations and Windows 2000
    Professional servers.
     Hardening of Windows server (Installation & configuration of security Software,
    Antivirus)
     Required support for Local area network.
     Configuring Peer-to-Peer Networks and Internet services.

    Jumbo Systems & Solutions (Mumbai) Jan 2006 – December 2006

    System Engineer
     Implementing and maintaining Windows NT Workstations and Windows 2000
    Professional servers.
     Hardening of Windows server (Installation & configuration of security Software,
    Antivirus)
     Required support for Local area network.
     Attending daily Desktop calls including installation & configuration of client software like
    MS Office, Open Office.
     Maintaining & supporting to desktops.
     Configuring Peer-to-Peer Networks and Internet services.

    Qualification Summary
    DEGREE UNIVERSITY/BOARD INSTITUTE YEAR PERCENTAGE

    Yashwantrao Chavan
    Distance
    B.A Maharashtra Open 2011-2014 58.75%
    Education
    University

    Mumbai Divisional Shri Saraswati


    SSC 1998-1999 68.66 %
    Board Vidya Mandir
    Technical Certifications

     Persuing Cisco Certified Network Professional (VoIP) (CCNP-Voice)


     Cisco Certified Network Associate Routing & Switching (C.C.N.A)
     Certified Juniper Network Certified Internetwork Associate (JNCIA) ID- JPR00252422

    Personal Information

     Name : Shankar Vishnu Dudhane.


     Date of Birth : 19th May 1984.
     Gender : Male.
     Nationality : India.
     Marital Status : Married
     Languages Known: English, Hindi and Marathi.
     Passport : T5484260

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